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Professional consultant skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Brooke Buffington,

Michael Munger

Below we've compiled a list of the most critical professional consultant skills. We ranked the top skills for professional consultants based on the percentage of resumes they appeared on. For example, 30.8% of professional consultant resumes contained customer satisfaction as a skill. Continue reading to find out what skills a professional consultant needs to be successful in the workplace.

15 professional consultant skills for your resume and career

1. Customer Satisfaction

Here's how professional consultants use customer satisfaction:

Created and implemented customer satisfaction survey and action plan response.
Created enthusiastic environment for customers while providing total customer satisfaction.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how professional consultants use customer service:

Total ownership for delivering customer service regarding the identification and resolution of sales settlement, balance issues, and commission exceptions.
Maximized sales to meet daily and weekly quotas accomplished through product knowledge, execution and personalized customer service.

3. C #

Here's how professional consultants use c #:

Worked in MVC pattern and Entity Framework in C #.
NET platform in C # under ASP.

4. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how professional consultants use financial statements:

Facilitated processes needed for timely completion of Audited Financial Statements by Independent Certified Public Accountants.
Reviewed and analyzed financial statements for over 250 facilities.

5. Internal Audit

Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Here's how professional consultants use internal audit:

Executed as part of the RBC Internal Audit team the SOX testing for RBC Insurance Actuarial Liabilities, Toronto.
Provided clients in various industries with high quality, value added internal audit and internal controls consulting.

6. Regulatory Compliance

Here's how professional consultants use regulatory compliance:

Utilized professional mastery of regulatory compliance issues that pertained to the program.
Review of patient records and evaluate for procedural and regulatory compliance.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how professional consultants use payroll:

Worked with Trustee to initiate monthly benefit payments and provide payroll reconciliation analysis to minimize benefit payroll errors.
Reviewed payroll account reconciliation process and provided guidelines for process improvements.

8. Financial Analysis

Here's how professional consultants use financial analysis:

Provided clients with financial analysis to determine credit worthiness.
Manage financial analysis, facilities contracting, new business development, contract issues, insurance and operations.

9. Process Improvement

Here's how professional consultants use process improvement:

Initiated Delight the Customer process improvement ideas for affiliate follow up which resulted in improved patient experience.
Major accomplishments included Hyperion Implementations, KPI development, user training, and business process improvement.

10. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how professional consultants use business process:

Developed and implemented strategic plans and helped clients improve business processes and establish and promote strategic partnership and alliances.
Conduct and document business processes and needs analysis in order to design and deliver customized, inquiry-based training.

11. SQL Server

Here's how professional consultants use sql server:

Installed SQL Server Express, SQL Server Management Studio, and SQL Server Data Tools on the client's computer.
Used SQL Server Integration Services (SSIS) for data transfer.

12. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how professional consultants use human resources:

Worked with the Human Resources group on data integrity and proper work flows and business matrix.
Assist physicians with business development, EMR, information technology and human resources.

13. Database Tables

Here's how professional consultants use database tables:

Verified database tables using AQT (Advanced Query Tool).

14. Windows XP

Here's how professional consultants use windows xp:

Configured Engineering Workstation PC for Control systems using the following operating systems: Windows XP, 7, & Server 2008
Performed Imaging of Windows XP, with scripted SMS application installation on new hardware.

15. Internal Controls

Here's how professional consultants use internal controls:

Develop a treasury management process and related internal controls.
SAP Business Procedures, Internal Controls Documentation, Member Health.

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What skills help Professional Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on professional consultant resumes?

Brooke Buffington

Senior Associate Director of Corporate and Employer Relations, Martha and Spencer Love School of Business, Elon University

Skills that standout are often position specific, but there are always skills that a wide-variety of employers seek. These skills align with the competencies developed by the National Association of Colleges and Employers (NACE), which include skills in critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work-ethic, career management, and global/intercultural fluency.

What soft skills should all professional consultants possess?

Michael Munger

Director of Undergraduate Studies, Director, PPE Program, Duke University

Working in groups. And that's hard to teach. The best teacher is experience. Often, students learn the most when their group fails or the other members don't pull their weight. The ability to work in unstructured environments and still achieve group success is a big part of many jobs. And Political Science teaches that.

What hard/technical skills are most important for professional consultants?

Michael Munger

Director of Undergraduate Studies, Director, PPE Program, Duke University

Political Science students should take at least one Computer Science class, be able to run a spreadsheet with skill, and be able to write crisp prose that gets to the point.

What professional consultant skills would you recommend for someone trying to advance their career?

Dr. Brian Simmons

Associate Provost, Columbia International University

I would not think so much in terms of "skills to enhance" but rather experiences that will add depth of insight and understanding. Candidates with a variety of practical experiences, coupled with rigorous academic training, are set apart from others.

What type of skills will young professional consultants need?

David Smith

Consultant, Coach and Speaker, David J. Smith Consulting

Of course, the need for tech-based skills will continue. But moreover, in the next couple of years, there will be increased demands for careers where personal and humanistic approaches are needed. These are wide-ranging: from home health aids to life coaches. For that reason, the ability to show empathy, apply good listening abilities, and understand and respond to a client's personal challenges will be critical. As society continues to diversify along ethnic, cultural, political, and economic lines, there will be an urgent need for professionals who can seek to connect with clients and help them build bridges, at times, with those who are different.

What technical skills for a professional consultant stand out to employers?

Dr. Miguel Olivas-Luján Ph.D.

Professor, Clarion University of Pennsylvania

Of course, there is variation across industries, but the long lockdown months have highlighted the need for skills that make telecommuting and work from home more efficient and effective. The ability to use not just technologies but also work habits that allow collaboration mediated by information and communication tools has only become more valuable. With this, I mean that it is important to use Zoom, Teams, Skype, and similar technologies, but even more than that, scheduling, collaboration, creative, professional-grade, and timely delivery (in the absence of face-to-face interaction) is vital. If a higher proportion of work-from-home becomes predominant (as many commentators expect), these skills are likely to differentiate high-performers from their counterparts.

Do you want to know more?

List of professional consultant skills to add to your resume

The most important skills for a professional consultant resume and required skills for a professional consultant to have include:

Customer Satisfaction
Customer Service
C #
Financial Statements
Internal Audit
Regulatory Compliance
Payroll
Financial Analysis
Process Improvement
Business Process
SQL Server
Human Resources
Database Tables
Windows XP
Internal Controls

Data Collection
SOX
VBA
Sarbanes-Oxley
TLC
PC
Forensic Accounting
Real Estate
Journal Entries
BI
Business Development
Business Plan
ERP
Pivot Tables
Data Analysis

Professional Development
Operational Processes
Financial Services
Unix
SharePoint
Training Programs
Data Integrity
DB2
Medicare
HTML
T-SQL
Gl
COBOL
ETL
SMEs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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