Customer Service Professional - Start a new career today
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customer service histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customer service wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
Office Support Professional
Cleveland, OH
Cintas is seeking an Office Support Professional to support numerous office functions. Responsibilities include accounts receivable, accounts payable, data entry, receptionist, faxing, filing, photocopying, managing incoming and outgoing mail and creating letters, memos and proposals. All work will be done in person or via phone and email. Position involves daily interaction with other office support positions, managers, service representatives/route drivers and customers.
**Skills/Qualifications**
Required
+ High School Diploma/GED
+ Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
+ Administrative experience, preferably in a similar environment
+ Experience answering phones and transferring calls
+ Experience with data entry, proofreading and editing documents
+ Basic language and communication skills in speaking and understanding English
** Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Compensation**
A reasonable estimate of base salary for this role ranges between $17.25 - $21.75/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Office Administration
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Entry Level Customer Training Professional
Dayton, OH
":"We are looking for talented individuals who have a passion for training and ensuring a high level of customer service! As a Customer Training Professional, you will provide our customers with training on the software solutions that have made us the best in the industry.
You will provide them the knowledge they need to utilize our applications in their day-to-day operations.
In addition, you will be responsible for ensuring customer satisfaction throughout the installation and training process.
","job_category":"Training","job_state":"OH","job_title":"Entry Level Customer Training Professional","date":"2025-11-17","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Associate degree or equivalent experience~^~Experience in Finance, Accounting or customer service a plus~^~Strong verbal and written communication skills~^~Automotive Dealership Experience preferred but not required","training":"On the job, classroom training, and online courses.
The department has study groups to help with the certification testing.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
Rockwell Automation - Leadership Development Program, LCS - Professional Services, Managed Support Services, application via RippleMatch
Mayfield Heights, OH
This role is with Rockwell Automation. Rockwell Automation uses RippleMatch to find top talent.
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!
Rockwell Automation's Early Career Rotational Program is a 2-year program that provides associates with the tools needed to begin developing their technical leadership and innovation skills within a global company.
As an associate on the Managed Support Services team, you will...
Establish a foundation of skills via Rockwell Automation's Engineer in Training (EIT) Program. EIT is an entry-level program with formal classroom training, experiential learning, and work assignments.
Strengthen technical and leadership competencies through classroom training, mentoring, career planning and networking.
Use Rockwell Automation's industrial automation technology to support The Connected Enterprise. This may include information software, programmable controllers, process control, industrial Ethernet, motion control, industrial components, variable frequency drives, and more.
Apply Rockwell Automation technology across a variety of industries.
Rotational Program Overview
Rotation 1: Engineer in Training Program: Core & Advanced | Location: Mayfield Heights, OH
Rotation 2: Technical Focus | Location is dependent on business need
Rotation 3: Business/Commercial Focus | Location is dependent on business need
Rotation 4: Managed Support Services | Location is dependent on business need
After completing the 2-year rotational program, employees will automatically be considered for a full-time position within our Managed Support Services organization
Your Responsibilities:
Directly support Rockwell Automation customers
Provide troubleshooting, installation, configuration and design assistance to our customers
You will operate in a technology discipline that may include integrated architecture, software and visualization, intelligent devices, advanced networks, industry-based support, or infrastructure support and maintenance
Assist in the continued cycle of information discovery and enhancing our artificial intelligence tools to provide a better experience for our customers
The Essentials - You Will Have:
Bachelor's or advanced degree from an accredited college or university
Permanent legal authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future
The Preferred - You Might Also Have:
The ability to relocate every six months depending on opportunities and rotations
Graduated in the past three years with a technically focused degree
Interned with Rockwell Automation or met us through an event
A cumulative GPA of 3.0 on a 4.0 scale
Demonstrated analytical skills and the ability to approach challenges with innovative solutions
Strong organizational and time management skills to prioritize competing tasks and meet deadlines
Proven experience collaborating with and leading others to achieve project goals
The ability to present complex information to diverse audiences
What We Offer:
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
To learn more about our benefits package, please visit ********************
For this role, the Base Salary Compensation is from $82,000 - $84,000/annual. Actual pay will be based on factors such as skills, knowledge, education, and experience.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-DNI #LI-onsite
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************.
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Auto-Apply