Professional Healthcare representatives are sales employees who manage the company's healthcare products and healthcare client accounts. They are in charge of achieving the sales targets of the company. They form good relationships with clients and distributors to ensure continued business with them. They may visit their clients' office from time to time to check in on them and to provide samples of new products. Professional Healthcare Representatives should be updated on the latest trends in the healthcare industry, as well as new product releases related to their company's main business. They should also know all the pertinent details on the products they sell so they can answer their clients' questions.

Professional Healthcare Representative Responsibilities

Here are examples of responsibilities from real professional healthcare representative resumes representing typical tasks they are likely to perform in their roles.

  • Lead several workshops during POA meetings, and district conference calls, with the aim to improve the team's performance.
  • Develop and manage relationships with physicians and ancillary medical professionals, and implement strategies to drive sales and performance within territory.
  • Account manager for the sales of cardiovascular, diabetes, neurology, and urology products.
  • Present scientific, clinical and relate professional information to healthcare professionals on various contraceptives and women's pharmaceutical products.
  • Provide elite, dedicate support for cardiology units using the new cardiology product.
  • Promote cardiovascular, allergy, asthma, and antibiotics by educational activity from Schering Plough.
  • Distribute medical and surgical equipment and services to area hospitals, clinics and surgery centers.
  • Obtain Zyrtec's largest increase in sales for the second semester in 2000 and win an award trip.
  • Promote the entire primary care therapeutic portfolio which includes the COPD medication, SPIRIVA and the NVAF medication, PRADAXA.
  • Experience in neurology and narcotic pharmaceuticals.
Professional Healthcare Representative Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Physical stamina shows that you are able to exert your energy for long periods of time without tiring.

Professional Healthcare Representative Job Description

When it comes to understanding what a professional healthcare representative does, you may be wondering, "should I become a professional healthcare representative?" The data included in this section may help you decide. Compared to other jobs, professional healthcare representatives have a growth rate described as "slower than average" at 2% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of professional healthcare representative opportunities that are predicted to open up by 2028 is 35,400.

A professional healthcare representative annual salary averages $31,272, which breaks down to $15.03 an hour. However, professional healthcare representatives can earn anywhere from upwards of $25,000 to $37,000 a year. This means that the top-earning professional healthcare representatives make $12,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a professional healthcare representative. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a sales support technician, senior sales specialist, technical sales specialist, and medical sales specialist.

Professional Healthcare Representative Jobs You Might Like

Professional Healthcare Representative Resume Examples

Professional Healthcare Representative Skills and Personality Traits

We calculated that 15% of Professional Healthcare Representatives are proficient in Federal Agencies, Territory, and Product Portfolio. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.

We break down the percentage of Professional Healthcare Representatives that have these skills listed on their resume here:

  • Federal Agencies, 15%

    Maintain ongoing communication with government agencies regarding the status of claims and interview clients in obtaining maximum benefit coverage.

  • Territory, 12%

    Served as a sales representative for the cardiovascular division of Pfizer Pharmaceuticals in a territory that included West Tennessee.

  • Product Portfolio, 8%

    Managed Cardiovascular/Diabetes Disease state product portfolio to Primary Care/Internal Medicine Physicians with a territory quota of $2.5 million.

  • Product Knowledge, 8%

    Orchestrated lunch and learn educational programs with medical professionals to facilitate greater product knowledge and brand visibility.

  • Hospital Setting, 7%

    Provide financial counseling and interviewed clients in hospital setting.

  • Medical Records, 6%

    Completed applications for state and federal program, reviewed medical records and took all actions necessary to expedite benefit approval.

Some of the skills we found on professional healthcare representative resumes included "federal agencies," "territory," and "product portfolio." We have detailed the most important professional healthcare representative responsibilities below.

  • Customer-service skills can be considered to be the most important personality trait for a professional healthcare representative to have. According to a professional healthcare representative resume, "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Professional healthcare representatives are able to use customer-service skills in the following example we gathered from a resume: "target customers being: primary care physicians, rheumatologists, orthopedic surgeons and urologists. "
  • Another trait important for fulfilling professional healthcare representative duties is interpersonal skills. According to a professional healthcare representative resume, "wholesale and manufacturing sales representatives must be able to work well with many types of people." Here's an example of how professional healthcare representatives are able to utilize interpersonal skills: "created business relationships and partnerships with physicians and office staff by leveraging interpersonal skills/business acumen to drive business and generate sales. "
  • Physical stamina is also an important skill for professional healthcare representatives to have. This example of how professional healthcare representatives use this skill comes from a professional healthcare representative resume, "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "pain management, physical medicine and rehabilitation, orthopedic/sports medicine and rheumatology). "
  • A professional healthcare representative responsibilities sometimes require "self-confidence." The responsibilities that rely on this skills are shown by this resume excerpt: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" This resume example shows how this skill is used by professional healthcare representatives: "performed data entry of patient information, processed confidential patient medical records requested by authorized persons or agencies. "
  • See the full list of professional healthcare representative skills.

    We've found that 75.6% of professional healthcare representatives have earned a bachelor's degree. Furthermore, 9.2% earned their master's degrees before becoming a professional healthcare representative. While it's true that most professional healthcare representatives have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every nine professional healthcare representatives did not spend the extra money to attend college.

    The professional healthcare representatives who went onto college to earn a more in-depth education generally studied business and marketing, while a small population of professional healthcare representatives studied communication and psychology.

    Once you're ready to become a professional healthcare representative, you should explore the companies that typically hire professional healthcare representatives. According to professional healthcare representative resumes that we searched through, professional healthcare representatives are hired the most by Change Healthcare, Porter Novelli, and Aerotek. Currently, Change Healthcare has 28 professional healthcare representative job openings, while there are 7 at Porter Novelli and 4 at Aerotek.

    But if you're interested in companies where you might earn a high salary, professional healthcare representatives tend to earn the biggest salaries at Capgemini, Alorica, and Change Healthcare. Take Capgemini for example. The median professional healthcare representative salary is $78,688. At Alorica, professional healthcare representatives earn an average of $61,796, while the average at Change Healthcare is $40,528. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on professional healthcare representative salaries across the United States.

    The three companies that hire the most prestigious professional healthcare representatives are:

      What Sales Support Technicians Do

      In this section, we compare the average professional healthcare representative annual salary with that of a sales support technician. Typically, sales support technicians earn a $26,157 higher salary than professional healthcare representatives earn annually.

      These skill sets are where the common ground ends though. A professional healthcare representative responsibility is more likely to require skills like "federal agencies," "territory," "product portfolio," and "hospital setting." Whereas a sales support technician requires skills like "customer service," "technical support," "email," and "outbound calls." Just by understanding these different skills you can see how different these careers are.

      On average, sales support technicians reach lower levels of education than professional healthcare representatives. Sales support technicians are 16.0% less likely to earn a Master's Degree and 1.2% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Senior Sales Specialist?

      A senior sales specialist oversees and provides solutions to improve a company's sales operations. It is their responsibility to conduct market research and analysis, establish budgets and guidelines, generate leads, and develop sales strategies and sales forecasts. They also liaise and build positive relationships with vendors and suppliers, set sales targets, and resolve customer issues and complaints. Moreover, being a senior sales specialist, it is essential to lead and serve as a mentor to junior sales specialists while implementing and promoting the company's policies and regulations.

      The next role we're going to look at is the senior sales specialist profession. Typically, this position earns a higher pay. In fact, they earn a $28,000 higher salary than professional healthcare representatives per year.

      A similarity between the two careers of professional healthcare representatives and senior sales specialists are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "territory," "product portfolio," and "product knowledge. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, professional healthcare representative responsibilities are more likely to require skills like "federal agencies," "hospital setting," "medical records," and "disease states." Meanwhile, a senior sales specialist might be skilled in areas such as "customer service," "sales process," "account management," and "crm." These differences highlight just how different the day-to-day in each role looks.

      On the topic of education, senior sales specialists earn lower levels of education than professional healthcare representatives. In general, they're 7.3% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree.

      How a Technical Sales Specialist Compares

      A technical sales specialist is in charge of devising strategies to develop technical solutions for optimizing sales procedures. Their responsibilities revolve around identifying market and client needs, assessing existing programs and projects to determine its strengths and weaknesses, and recommending improvements as needed. A technical sales specialist may also interact with walk-in clients, or reach out to them through calls and correspondence, to demonstrate and offer products and services. Furthermore, as a technical sales specialist, it is essential to produce progress reports and maintain records of transactions, all while prioritizing to meet sales targets.

      The third profession we take a look at is technical sales specialist. On an average scale, these workers bring in higher salaries than professional healthcare representatives. In fact, they make a $63,076 higher salary per year.

      Using professional healthcare representatives and technical sales specialists resumes, we found that both professions have similar skills such as "territory," "product knowledge," and "sales goals," but the other skills required are very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a professional healthcare representative is likely to be skilled in "federal agencies," "product portfolio," "hospital setting," and "medical records," while a typical technical sales specialist is skilled in "customer service," "technical knowledge," "business partners," and "product sales."

      Technical sales specialists are known to earn lower educational levels when compared to professional healthcare representatives. Additionally, they're 12.2% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

      Description Of a Medical Sales Specialist

      A medical sales specialist is a professional who advertises, markets, and distributes a specific pharmaceutical product or medical equipment to medical establishments. Medical sales specialists must manage a network of independent representatives and maintain relationships with their clients to attain territory-specific sales goals. They develop marketing strategies and business sales plans to identify key growth areas and deliver short and long-term corporate objectives. Medical sales specialists should also conduct analyses on product and market trends to achieve and exceed sales goals.

      The fourth career we look at typically earns higher pay than professional healthcare representatives. On average, medical sales specialists earn a difference of $20,600 higher per year.

      While their salaries may vary, professional healthcare representatives and medical sales specialists both use similar skills to perform their jobs. Resumes from both professions include skills like "territory," "product knowledge," and "sales goals. "

      Each job requires different skills like "federal agencies," "product portfolio," "hospital setting," and "medical records," which might show up on a professional healthcare representative resume. Whereas medical sales specialist might include skills like "medical devices," "capital equipment," "new customers," and "key decision makers."

      Medical sales specialists reach lower levels of education when compared to professional healthcare representatives. The difference is that they're 6.5% more likely to earn a Master's Degree less, and 0.4% more likely to graduate with a Doctoral Degree.