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What is a professional services engineer and how to become one

Updated January 8, 2025
4 min read
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Professional services engineers represent the companies they work for in their clients' work environment. They ensure member success with thorough project management, meeting deadlines, and frequent communication. They also identify and resolve issues related to the activation and implementation of software, earning a median sum of $94,000 annually or $45 per hour.

Professional services engineers work with the customers, understand their needs, formulate solutions, and help them achieve their goals with the product. They provide feedback to product management and the engineering team on the actual field experience through customer engagements and implementations. They also involve and participate in an on-call rotation for urgent customer needs.

Professional services engineers mostly hold a bachelor's degree in computer science, business, or other relevant fields. Typically, they garner years of project management experience, skills, and in-depth knowledge of software development lifecycle and development pipeline. They also possess a deep understanding of continuous integration, continuous deployment, and cloud-native.

ScoreProfessional Services EngineerUS Average
Salary
7.6

Avg. Salary $98,091

Avg. Salary $59,228

Stability level
7.3

Growth rate 6%

Growth rate 0.3%

Diversity
3.4
Race

American Indian and Alaska Native 0.33%

Asian 5.75%

Black or African American 1.65%

Hispanic or Latino 7.98%

Unknown 6.19%

White 78.09%

Gender

female 42.11%

male 57.89%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
7.3

Stress level is high

7.1 - high

Complexity level
8.5

Complexity level is advanced

7 - challenging

Work life balance
4.2

Work life balance is poor

6.4 - fair

Professional services engineer career paths

Key steps to become a professional services engineer

  1. Explore professional services engineer education requirements

    Most common professional services engineer degrees

    Bachelor's

    59.3 %

    Associate

    15.8 %

    Master's

    10.7 %
  2. Start to develop specific professional services engineer skills

    SkillsPercentages
    Customer Service15.27%
    Professional Services14.03%
    Java10.97%
    Leveraged7.37%
    Customer Satisfaction5.57%
  3. Complete relevant professional services engineer training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New professional services engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a professional services engineer based on U.S. Bureau of Labor Statistics data and data from real professional services engineer resumes.
  4. Research professional services engineer duties and responsibilities

    • Manage the long term technical relationship for multiple cloud and on premise strategic customers and partners.
    • Schedule reservations and manage large volume of customers.
    • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
    • Develop a coherent and uniform product strategy, sales engagement process, project management methodologies, and automate CRM tools.
  5. Prepare your professional services engineer resume

    When your background is strong enough, you can start writing your professional services engineer resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a professional services engineer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable professional services engineer resume templates

    Build a professional professional services engineer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your professional services engineer resume.
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
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    Professional Services Engineer Resume
    Professional Services Engineer Resume
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    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
    Professional Services Engineer Resume
  6. Apply for professional services engineer jobs

    Now it's time to start searching for a professional services engineer job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first professional services engineer job

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Average professional services engineer salary

The average professional services engineer salary in the United States is $98,091 per year or $47 per hour. Professional services engineer salaries range between $64,000 and $149,000 per year.

Average professional services engineer salary
$98,091 Yearly
$47.16 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.