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Become A Professional Services Engineer

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Working As A Professional Services Engineer

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $37,190

    Average Salary

What Does A Professional Services Engineer Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Professional Services Engineer

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Professional Services Engineer jobs

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Professional Services Engineer Career Paths

Professional Services Engineer
Professional Services Consultant Project Manager General Manager
Area Manager
7 Yearsyrs
Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Account Executive Sales Consultant Call Center Representative
Call Center Manager
6 Yearsyrs
Senior Project Manager Senior Product Manager Marketing Director
Chief Executive Officer
8 Yearsyrs
Senior Project Manager Program Director Operations Director
Chief Operating Officer
11 Yearsyrs
Senior Systems Engineer Information Technology Manager Senior Manager
Director Of Human Resources
10 Yearsyrs
Account Manager Sales Manager
Director Of Sales
10 Yearsyrs
Professional Services Consultant Senior Consultant
Information Technology Manager
8 Yearsyrs
Service Manager General Manager
Operations Director
9 Yearsyrs
Senior Software Engineer Business Analyst Product Manager
Operations Manager
7 Yearsyrs
Senior Software Engineer Project Leader Business Analyst
Product Manager
7 Yearsyrs
Case Manager Program Coordinator
Program Manager
8 Yearsyrs
Senior Storage Engineer Storage Administrator Senior Engineer
Quality Assurance Manager
9 Yearsyrs
Service Manager Operations Manager General Manager
Regional Manager
8 Yearsyrs
Account Executive Territory Manager Account Manager
Sales Account Manager
6 Yearsyrs
Senior Systems Engineer Senior Consultant Product Manager
Sales And Marketing Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Senior Storage Engineer Solutions Architect Program Manager
Senior Account Manager
7 Yearsyrs
Case Manager Program Manager
Senior Manager
10 Yearsyrs
Program Manager Information Technology Project Manager
Senior Project Manager
12 Yearsyrs
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Professional Services Engineer Demographics

Gender

Male

54.9%

Female

42.8%

Unknown

2.3%
Ethnicity

White

76.1%

Hispanic or Latino

12.7%

Asian

8.6%

Unknown

2.1%

Black or African American

0.6%
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Languages Spoken

Spanish

58.2%

French

9.1%

German

5.5%

Portuguese

3.6%

Japanese

3.6%

Chinese

2.7%

Italian

2.7%

Hindi

1.8%

Arabic

1.8%

Bengali

1.8%

Cheyenne

0.9%

Bulgarian

0.9%

Luxembourgish

0.9%

Romanian

0.9%

Albanian

0.9%

Cantonese

0.9%

Greek

0.9%

Carrier

0.9%

Russian

0.9%

Mandarin

0.9%
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Professional Services Engineer Education

Schools

University of Phoenix

12.3%

Liberty University

6.8%

Strayer University

6.2%

Ashford University

5.6%

Pennsylvania State University

5.6%

Georgia State University

5.6%

Capella University

5.6%

Webster University

5.6%

University of West Georgia

4.9%

Texas State University

4.3%

George Mason University

4.3%

University of Puerto Rico - Mayaguez

3.7%

University of California - Berkeley

3.7%

Arizona State University

3.7%

Troy University

3.7%

University of Colorado at Boulder

3.7%

Coastal Carolina University

3.7%

West Virginia University

3.7%

University of Illinois University Administration

3.7%

American InterContinental University

3.7%
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Majors

Business

23.8%

Computer Science

10.6%

Psychology

8.3%

Electrical Engineering

5.7%

Social Work

5.1%

Computer Information Systems

4.5%

Communication

4.1%

Marketing

3.6%

Criminal Justice

3.5%

Finance

3.5%

Information Technology

3.5%

Accounting

3.4%

Management

3.2%

Education

2.7%

Computer Engineering

2.6%

General Studies

2.4%

Nursing

2.4%

Project Management

2.4%

Human Resources Management

2.4%

Sociology

2.4%
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Degrees

Bachelors

41.7%

Masters

20.8%

Other

20.0%

Associate

9.2%

Certificate

4.0%

Doctorate

2.6%

Diploma

1.2%

License

0.6%
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Job type you want
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Part Time
Internship
Temporary

Real Professional Services Engineer Salaries

Job Title Company Location Start Date Salary
Global Head of Development & Professional Services-Portware Factset Research Systems, Inc. New York, NY Apr 13, 2016 $210,000
Head of Professional Services Pointrf Solutions, LLC Islandia, NY Aug 09, 2016 $192,000
Professional Services Engineer Shape Security, Inc. Mountain View, CA Nov 04, 2016 $150,000
Professional Services Engineer Elasticsearch, Inc. Mountain View, CA May 15, 2015 $148,803 -
$175,000
Professional Services Engineer Guardian Analytics, Inc. Mountain View, CA May 09, 2016 $140,000
Professional Services Engineer (Software Development) Gigya, Inc. Mountain View, CA Oct 19, 2015 $135,000
Professional Services Engineer Guardian Analytics Mountain View, CA Jul 11, 2016 $135,000
Senior Professional Services Engineer Snaplogic San Mateo, CA Mar 28, 2016 $134,638
Professional Services Engineer Ironbrick Associates, LLC McLean, VA Dec 22, 2014 $131,498
Professional Services Engineer KLA-Tencor Corporation Hopewell Junction, NY Aug 14, 2014 $130,637
Professional Services Engineer Guardian Analytics Mountain View, CA Sep 05, 2013 $130,000
Senior Professional Services Engineer Snaplogic, Inc. Frisco, TX Jun 09, 2016 $130,000 -
$160,000
Professional Services Engineer OKTA, Inc. San Francisco, CA Jan 14, 2013 $130,000 -
$140,000
Professional Services Engineer Guardian Analytics Mountain View, CA Mar 10, 2016 $128,000
Professional Services Engineer Bluesnap, Inc. Waltham, MA Mar 05, 2016 $115,000
Senior Professional Services Engineer I IXIA Plano, TX Aug 29, 2016 $112,237 -
$125,404
Senior Professional Services Engineer I IXIA Santa Clara, CA Aug 29, 2015 $111,634 -
$117,000
Professional Services Engineer MERU Networks, Inc. Sunnyvale, CA Dec 17, 2015 $111,509
Professional Services Engineer Fortinet, Inc. Sunnyvale, CA Mar 11, 2015 $110,000
Professional Services Engineer Fortinet, Inc. Sunnyvale, CA Nov 03, 2015 $110,000
Professional Services Engineer Splunk San Francisco, CA Feb 25, 2016 $110,000
Professional Services Engineer Fortinet, Inc. VA Apr 13, 2015 $110,000
Inside Professional Service Engineer Palo Alto Networks, Inc. Santa Clara, CA Aug 09, 2016 $95,532
Professional Services Engineer Snaplogic, Inc. San Mateo, CA Aug 01, 2014 $95,000 -
$130,000
Senior Professional Services Engineer I IXIA Calabasas, CA Aug 29, 2015 $94,453 -
$101,500
Professional Services Engineer Coverity, Inc. San Francisco, CA Oct 01, 2014 $94,162 -
$120,000
Tech Yahoo, Professional Service Engineer Yahoo! Inc. Sunnyvale, CA Nov 08, 2015 $93,246 -
$147,400
Professional Services Engineer MERU Networks Inc. Norcross, GA Apr 18, 2013 $91,686 -
$104,000
Professional Services Engineer MERU Networks Inc. Norcross, GA Jan 02, 2015 $91,499 -
$110,120
Professional Services Engineer Jive Software, Inc. Downingtown, PA Jul 31, 2013 $90,600 -
$144,800

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Top Skills for A Professional Services Engineer

ProceduresCustomerServiceDeliveryFinancialProfessionalServicesStorageComplianceWindowsWebSQLServerRemoteNetappSANVmwareArchitectureLinuxCustomerSatisfactionTroubleshootTechnicalSupportChild

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Top Professional Services Engineer Skills

  1. Procedures
  2. Customer Service
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Collaborate with Partners to train them on techniques & procedures and troubleshooting.
  • Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
  • Responded efficiently to customer phone calls providing constant on-demand room delivery services.
  • Create financial forecasts, outline expenditures and modify budgets when necessary.
  • Finished year at $10M which represented 75% of the Division's overall professional services revenue.

Top Professional Services Engineer Employers

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