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Become A Professional Services Engineer

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Working As A Professional Services Engineer

  • Communicating with Persons Outside Organization
  • Selling or Influencing Others
  • Interacting With Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • $87,000

    Average Salary

What Does A Professional Services Engineer Do

Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products’ parts and functions and must understand the scientific processes that make these products work.

Duties

Sales engineers typically do the following:

  • Prepare and deliver technical presentations explaining products or services to existing and prospective customers
  • Confer with customers and engineers to assess equipment needs and to determine system requirements
  • Collaborate with sales teams to understand customer requirements and provide sales support
  • Secure and renew orders and arrange delivery
  • Plan and modify products to meet customer needs
  • Help clients solve problems with installed equipment
  • Recommend improved materials or machinery to customers, showing how changes will lower costs or increase production
  • Help in researching and developing new products

Sales engineers specialize in technologically and scientifically advanced products. They use their technical skills to explain the benefits of their products or services to potential customers and to show how their products or services are better than their competitors'. Some sales engineers work for the companies that design and build technical products. Others work for independent sales firms.

Many of the duties of sales engineers are similar to those of other salespersons. They must interest the client in buying their products or services, negotiate a price, and complete the sale. To do this, sales engineers give technical presentations during which they explain the technical aspects of the product and how it will solve a specific customer problem.

Some sales engineers, however, team with salespersons who concentrate on marketing and selling the product, which lets the sales engineer concentrate on the technical aspects of the job. By working as part of a sales team, each member is able to focus on his or her strengths and expertise. For more information on other sales occupations, see the profile on wholesale and manufacturing sales representatives.

In addition to giving technical presentations, sales engineers are increasingly doing other tasks related to sales, such as market research. They also may ask for technical requirements from customers and modify and adjust products to meet customers’ specific needs. Some sales engineers work with research and development (R&D) departments to help identify and develop new products.

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How To Become A Professional Services Engineer

A bachelor’s degree is typically required to become a sales engineer. Successful sales engineers combine technical knowledge of the products or services they are selling with strong interpersonal skills.

Education

Sales engineers typically need a bachelor’s degree in engineering or a related field. However, a worker without a degree, but with previous sales experience as well as technical experience or training, sometimes holds the title of sales engineer. Workers who have a degree in a science, such as chemistry, or in business with little or no previous sales experience, also may be called sales engineers.

University engineering programs generally require 4 years of study. They vary in content, but all programs include courses in math and the physical sciences. In addition, most programs require developing strong computer skills.

Most engineering programs require students to choose an area of specialization. The most common majors are electrical, mechanical, or civil engineering, but some engineering departments offer additional majors, such as chemical, biomedical, or computer hardware engineering. However, some undergraduate programs offer a general engineering curriculum; students then specialize in a particular area either on the job or in graduate school.

Training

New graduates with engineering degrees typically need sales experience and training before they can work independently as sales engineers. Training covers general sales techniques and may involve teaming with a sales mentor who is familiar with the employer's business practices, customers, procedures, and company culture. After the training period, sales engineers may continue to partner with someone who lacks technical skills yet excels in the art of sales.

It is important for sales engineers to continue their engineering and sales education throughout their careers. Much of their value to their employers depends on their knowledge of, and ability to sell, the latest technologies. Sales engineers in high-technology fields, such as information technology and advanced electronics, may find that their technical knowledge rapidly becomes obsolete, requiring frequent retraining.

Advancement

Promotions may include a higher commission rate, a larger sales territory, or elevation to the position of supervisor or sales manager.

Important Qualities

Interpersonal skills. Strong interpersonal skills are a valuable characteristic for sales engineers, both for building relationships with clients and effectively communicating with other members of the sales team.

Problem-solving skills. Sales engineers must be able to listen to the customer’s desires and concerns, and then recommend solutions, possibly including customizing a product.

Self-confidence. Sales engineers should be confident and persuasive when making sales presentations. 

Technological skills. Sales engineers must have extensive knowledge of the technologically sophisticated products they sell in order to explain their advantages and answer questions.

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Professional Services Engineer Jobs

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Professional Services Engineer Career Paths

Professional Services Engineer
Manager Product Manager Senior Product Manager
Product Management Director
12 Yearsyrs
Manager Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Manager Project Manager
Infrastructure Project Manager
11 Yearsyrs
Assistant Manager Project Manager Engineering Director
Vice President Of Engineering
13 Yearsyrs
Assistant Manager Service Manager Information Technology Manager
Information Technology Technical Services Manager
9 Yearsyrs
Assistant Manager Project Manager Senior Project Manager
Director Of Professional Services
11 Yearsyrs
Service Manager Sales Manager Regional Sales Manager
Channel Manager
8 Yearsyrs
Service Manager General Manager Director Of Sales
Director Of Global Sales
13 Yearsyrs
Team Leader Project Leader Senior Systems Engineer
Manager, Systems Engineering
9 Yearsyrs
Team Leader Program Manager Senior Project Manager
Director Of Software Development
12 Yearsyrs
Team Leader Operations Manager Senior Project Manager
Director Of Technology And Services
11 Yearsyrs
Office Manager Operations Manager Operations Director
Director, Network Operations
10 Yearsyrs
Office Manager Controller Information Technology Manager
Application Manager
9 Yearsyrs
Supervisor Warehouse Manager Material Manager
Systems Manager
6 Yearsyrs
Senior Software Engineer Engineering Manager Sales Engineering Manager
Director Of Sales Engineering
12 Yearsyrs
Senior Software Engineer Senior Technician Specialist Senior System Administrator
Information Systems Manager
6 Yearsyrs
Senior Software Engineer Engineering Manager Manager, Systems Engineering
Senior Manager-Systems
11 Yearsyrs
Case Manager Team Manager Technical Support Manager
Technical Sales Manager
7 Yearsyrs
Supervisor Quality Assurance Manager Program/Project Manager
Custom Project Manager
8 Yearsyrs
Senior Systems Engineer Senior Storage Engineer
Senior Engineering Team Leader
8 Yearsyrs
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Do you work as a Professional Services Engineer?

Help others decide if this is a good career for them

Do you work as a Professional Services Engineer?

Average Yearly Salary
$87,000
Show Salaries
$56,000
Min 10%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$87,000
Median 50%
$133,000
Max 90%
Best Paying Company
Palo Alto Networks
Highest Paying City
Reston, VA
Highest Paying State
Alaska
Avg Experience Level
2.6 years
How much does a Professional Services Engineer make at top companies?
The national average salary for a Professional Services Engineer in the United States is $87,202 per year or $42 per hour. Those in the bottom 10 percent make under $56,000 a year, and the top 10 percent make over $133,000.

Real Professional Services Engineer Salaries

Job Title Company Location Start Date Salary
Global Head of Development & Professional Services-Portware Factset Research Systems, Inc. New York, NY Apr 13, 2016 $210,000
Head of Professional Services Pointrf Solutions, LLC Islandia, NY Aug 09, 2016 $192,000
Professional Services Engineer Shape Security, Inc. Mountain View, CA Nov 04, 2016 $150,000
Professional Services Engineer Elasticsearch, Inc. Mountain View, CA May 15, 2015 $148,803 -
$175,000
Professional Services Engineer Guardian Analytics, Inc. Mountain View, CA May 09, 2016 $140,000
Professional Services Engineer (Software Development) Gigya, Inc. Mountain View, CA Oct 19, 2015 $135,000
Professional Services Engineer Guardian Analytics Mountain View, CA Jul 11, 2016 $135,000
Senior Professional Services Engineer Snaplogic San Mateo, CA Mar 28, 2016 $134,638
Professional Services Engineer Ironbrick Associates, LLC McLean, VA Dec 22, 2014 $131,498
Professional Services Engineer KLA-Tencor Corporation Hopewell Junction, NY Aug 14, 2014 $130,637
Professional Services Engineer OKTA, Inc. San Francisco, CA Jan 14, 2013 $130,000 -
$140,000
Professional Services Engineer Guardian Analytics Mountain View, CA Sep 05, 2013 $130,000
Senior Professional Services Engineer Snaplogic, Inc. Frisco, TX Jun 09, 2016 $130,000 -
$160,000
Professional Services Engineer Guardian Analytics Mountain View, CA Mar 10, 2016 $128,000
Professional Services Engineer Bluesnap, Inc. Waltham, MA Mar 05, 2016 $115,000
Senior Professional Services Engineer I IXIA Plano, TX Aug 29, 2016 $112,237 -
$125,404
Senior Professional Services Engineer I IXIA Santa Clara, CA Aug 29, 2015 $111,634 -
$117,000
Professional Services Engineer MERU Networks, Inc. Sunnyvale, CA Dec 17, 2015 $111,509
Professional Services Engineer Fortinet, Inc. VA Apr 13, 2015 $110,000
Professional Services Engineer Splunk San Francisco, CA Feb 25, 2016 $110,000
Professional Services Engineer Fortinet, Inc. Sunnyvale, CA Nov 03, 2015 $110,000
Professional Services Engineer Fortinet, Inc. Sunnyvale, CA Mar 11, 2015 $110,000
Inside Professional Service Engineer Palo Alto Networks, Inc. Santa Clara, CA Aug 09, 2016 $95,532
Professional Services Engineer Snaplogic, Inc. San Mateo, CA Aug 01, 2014 $95,000 -
$130,000
Senior Professional Services Engineer I IXIA Calabasas, CA Aug 29, 2015 $94,453 -
$101,500
Professional Services Engineer Coverity, Inc. San Francisco, CA Oct 01, 2014 $94,162 -
$120,000
Tech Yahoo, Professional Service Engineer Yahoo! Inc. Sunnyvale, CA Nov 08, 2015 $93,246 -
$147,400
Professional Services Engineer MERU Networks Inc. Norcross, GA Apr 18, 2013 $91,686 -
$104,000
Professional Services Engineer MERU Networks Inc. Norcross, GA Jan 02, 2015 $91,499 -
$110,120
Professional Services Engineer Jive Software, Inc. Downingtown, PA Jul 31, 2013 $90,600 -
$144,800

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Top Skills for A Professional Services Engineer

  1. Customer Service
  2. Professional Services
  3. Financial Transactions
You can check out examples of real life uses of top skills on resumes here:
  • Job responsibilities included customer service, and performing pest control services in professional and timely manner.
  • Promoted to professional services division to supply customers with customized applications and to project manage/ administer internal professional services initiatives.
  • Assisted members with daily financial transactions over the phone such as transfers, issuing certified checks, replacing debit cards.
  • Provided technical support on software, hardware and printers via telephone/in person/email.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

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Average Salary:

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Top 10 Best States for Professional Services Engineers

  1. Virginia
  2. New Hampshire
  3. Maryland
  4. Washington
  5. Alaska
  6. District of Columbia
  7. Vermont
  8. Colorado
  9. Texas
  10. South Dakota
  • (2,028 jobs)
  • (182 jobs)
  • (1,113 jobs)
  • (856 jobs)
  • (36 jobs)
  • (419 jobs)
  • (45 jobs)
  • (865 jobs)
  • (1,852 jobs)
  • (59 jobs)

Professional Services Engineer Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 4,024 Professional Services Engineer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Professional Services Engineer Resume

View Resume Examples

Professional Services Engineer Demographics

Gender

Male

49.4%

Female

39.4%

Unknown

11.2%
Ethnicity

White

60.3%

Hispanic or Latino

16.5%

Black or African American

11.7%

Asian

7.9%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

58.2%

French

8.9%

German

5.1%

Portuguese

3.8%

Mandarin

3.2%

Chinese

3.2%

Japanese

3.2%

Italian

2.5%

Arabic

2.5%

Bengali

1.3%

Carrier

1.3%

Cantonese

1.3%

Hindi

1.3%

Romanian

0.6%

Gujarati

0.6%

Cheyenne

0.6%

Danish

0.6%

Bulgarian

0.6%

Luxembourgish

0.6%

Russian

0.6%
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Professional Services Engineer Education

Schools

University of Phoenix

18.5%

Strayer University

6.6%

Capella University

6.0%

Liberty University

5.6%

Pennsylvania State University

5.3%

Southern New Hampshire University

5.0%

Ashford University

4.7%

Arizona State University

4.7%

Webster University

4.7%

New York University

4.4%

Franklin University

3.8%

Troy University

3.8%

Georgia State University

3.8%

George Mason University

3.8%

University of South Carolina - Columbia

3.4%

Grand Canyon University

3.4%

University of Alabama

3.1%

University of California - Berkeley

3.1%

University of North Carolina at Greensboro

3.1%

Michigan State University

3.1%
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Majors

Business

25.0%

Computer Science

9.3%

Psychology

6.9%

Electrical Engineering

5.2%

Accounting

5.1%

Communication

4.7%

Social Work

4.3%

Criminal Justice

4.2%

Finance

3.7%

Information Technology

3.5%

Health Care Administration

3.4%

Management

3.4%

Computer Information Systems

3.4%

Marketing

3.3%

Education

3.1%

Nursing

2.5%

Sociology

2.4%

Human Resources Management

2.2%

General Studies

2.2%

Electrical Engineering Technology

2.1%
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Degrees

Bachelors

41.4%

Other

20.2%

Masters

19.7%

Associate

10.4%

Certificate

4.1%

Doctorate

2.1%

Diploma

1.5%

License

0.5%
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