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Professional services engineer vs director of professional services

The differences between professional services engineers and directors of professional services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a professional services engineer and a director of professional services. Additionally, a director of professional services has an average salary of $140,429, which is higher than the $98,091 average annual salary of a professional services engineer.

The top three skills for a professional services engineer include customer service, professional services and java. The most important skills for a director of professional services are healthcare, client facing, and software development.

Professional services engineer vs director of professional services overview

Professional Services EngineerDirector Of Professional Services
Yearly salary$98,091$140,429
Hourly rate$47.16$67.51
Growth rate6%28%
Number of jobs114,048125,635
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Average age4447
Years of experience66

What does a professional services engineer do?

Professional Services Engineers are employees who represent their company in their client's work environment. They are usually software engineers or any other information technology-related engineers. They are expected to be familiar with company's products. Professional Services Engineers act as the bridge between the company and the client. They are usually assigned to be on-site at the client's office to act as the technical representative of the company. As such, they do the installing, setting up, managing, troubleshooting, maintaining, and repairing the company's software for the client. They may also help out in product training and maximizing the user experience.

What does a director of professional services do?

A director of professional services is responsible for evaluating and improving the professional services offered by the firm. Directors of professional services assess the operational processes and systems to ensure high-quality outputs and deliverables. They review contracts for project requirements and specifications and design strategic techniques to achieve goals and objectives within the budget limitations and agreed timetables. A director of professional services must have excellent communication and leadership skills, especially in directing the project team for project solutions.

Professional services engineer vs director of professional services salary

Professional services engineers and directors of professional services have different pay scales, as shown below.

Professional Services EngineerDirector Of Professional Services
Average salary$98,091$140,429
Salary rangeBetween $64,000 And $149,000Between $94,000 And $207,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateVirginiaMaine
Best paying companyGracenoteKootenai Health
Best paying industryTechnologyTechnology

Differences between professional services engineer and director of professional services education

There are a few differences between a professional services engineer and a director of professional services in terms of educational background:

Professional Services EngineerDirector Of Professional Services
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Pennsylvania

Professional services engineer vs director of professional services demographics

Here are the differences between professional services engineers' and directors of professional services' demographics:

Professional Services EngineerDirector Of Professional Services
Average age4447
Gender ratioMale, 57.9% Female, 42.1%Male, 59.0% Female, 41.0%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 5.8% White, 78.1% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%12%

Differences between professional services engineer and director of professional services duties and responsibilities

Professional services engineer example responsibilities.

  • Manage the long term technical relationship for multiple cloud and on premise strategic customers and partners.
  • Schedule reservations and manage large volume of customers.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop a coherent and uniform product strategy, sales engagement process, project management methodologies, and automate CRM tools.
  • Develop custom SQL scripts and JavaScript solutions.
  • Create online support documentation for XML web services.
  • Show more

Director of professional services example responsibilities.

  • Plan and manage software implementations, data conversions, ERP integration and document imaging.
  • Used SQL statements to automate the download of lab and radiological data into a study's database.
  • Lead clients and internal consultants, develop and implement standard CRM tools, methodologies and practices in operations / practice management.
  • Manage professional services business in the Americas.
  • Create and manage PMO project execution support for seamlessly integrating new services offerings into delivery operations.
  • Manage pharmacy integration to EHR project; complete functional and system requirements, and identify pharmacy vendor.
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Professional services engineer vs director of professional services skills

Common professional services engineer skills
  • Customer Service, 15%
  • Professional Services, 14%
  • Java, 11%
  • Leveraged, 7%
  • Customer Satisfaction, 6%
  • Professional Development, 4%
Common director of professional services skills
  • Healthcare, 13%
  • Client Facing, 12%
  • Software Development, 8%
  • Business Development, 7%
  • Application Development, 6%
  • Enterprise Sales, 5%