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Top 50 Professional Services Engineer Skills

Below we've compiled a list of the most important skills for a Professional Services Engineer. We ranked the top skills based on the percentage of Professional Services Engineer resumes they appeared on. For example, 10.9% of Professional Services Engineer resumes contained Customer Service as a skill. Let's find out what skills a Professional Services Engineer actually needs in order to be successful in the workplace.

These are the most important skills for a Professional Services Engineer:

1. Customer Service

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high Demand
Here's how Customer Service is used in Professional Services Engineer jobs:
  • Job responsibilities included customer service, and performing pest control services in professional and timely manner.
  • Job description: Ensured superior customer service by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
  • Work and service equipment and customer service and ordering parts, stocking, shipping, and receiving.
  • Assisted customers and agents who are members of the customer service center with billing questions and endorsements.
  • Provide efficient, courteous customer service and assist in all aspects of product offerings and services.
  • Provide excellent customer service to landscape professionals, golf course superintendents, and retail customers.
  • Provide excellent customer service while trouble shooting, tracking, and gathering information.
  • Assisted customers with taking orders and providing them with quick accurate customer service.
  • Provide excellent customer service regarding issues that clients need with technical problems.
  • Manage multiple projects simultaneously while providing a high level of customer service.
  • Resolve Customer Service Issues, Purchase Order Issues, International/Global shipping/billing issues.
  • Maintained up-to-date knowledge of store policies regarding customer service and employee etiquette.
  • Cross-trained and provided back-up for other customer service roles when needed.
  • Created new processes and systems for increasing customer service satisfaction.
  • Bank Of America Customer Service Representative Level II.
  • Trained new employees for customer service positions.
  • Instituted and designed customer service offerings and pre-sales software presentations.
  • Clean residential & business Customer service
  • Display prime customer services and for that I'm a recipient of many customer service acknowledgements for many months.
  • Provide unparalleled customer service, adding value to each interaction with the campus community.

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7 Customer Service Jobs

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2. Professional Services

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high Demand
Here's how Professional Services is used in Professional Services Engineer jobs:
  • Promoted to professional services division to supply customers with customized applications and to project manage/ administer internal professional services initiatives.
  • Command state-of-the-art web-to-print solutions, deliver tiered product support, and provide professional services consultation for sales operations.
  • Provided Professional Services solutions for clients seeking custom features/behavior not available in standard product.
  • Developed and execute strategy for professional services engagement with strategic and enterprise customers.
  • Provide professional services for customers, including writing custom reports for billing, quality of service metrics and fraud detection.
  • Serviced large scale customers to secure over 10 million dollars in professional services in 1999, 120% of quota.
  • Led the expansion of the professional services business for North America, reporting the CEO - North America.
  • Administer and maintain the various professional services automation system Skills Used Oracle, ECOS, CMS, Microsoft applications
  • Trained nearly all of remote support and professional services personnel in Ann Arbor till the beginning of 2015.
  • Finished year at $10M which represented 75% of the Division's overall professional services revenue.
  • Provided person-centered professional services to individuals while working to achieve the specific goals set for them.
  • Selected as the Deputy for ID's Department of Defense (DoD) Professional Services branch.
  • Use of ERM techniques to focus the Professional Services division through periods of dramatic growth.
  • Developed basic training presentations and processes for the development of the professional services team.
  • Led development & execution of Strategy for the Professional Services, Indirect Commodity Segment.
  • Extended customer contracts by enhancing, optimizing and promoting DEC s Professional Services.
  • Worked on Hyperservice Business Platform as a Professional Services Engineer.
  • Promoted to Head of Professional Services for Hong Kong and China in 2011.
  • Led the Professional Services team on a Mobilkom bill-shock upgrade and on Meteor's Charging solution.
  • Reinstituted Professional Services D'Adamo University implementation

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108 Professional Services Jobs

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3. Financial Transactions

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high Demand
Here's how Financial Transactions is used in Professional Services Engineer jobs:
  • Assisted members with daily financial transactions over the phone such as transfers, issuing certified checks, replacing debit cards.
  • Analyzed and recorded financial transactions - payroll, cash, investments, receivables, inventory evaluation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintained a cash "bank" with accuracy while completing routine financial transactions.
  • Service Professional, Stonewood Ale House Maintained empathetic relationships with customers to increase loyalty Performed financial transactions quickly and efficiently

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4. Technical Support

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high Demand
Here's how Technical Support is used in Professional Services Engineer jobs:
  • Provided technical support on software, hardware and printers via telephone/in person/email.
  • Provided upper-tier technical support and troubleshooting.
  • Reported directly to the Director of Professional Services and on behalf of clients provided all levels of technical support and liaison.
  • Provided technical support and performed exception monitoring up to 100 mainframe logical partitions covering a region of 13 states.
  • Provide post-installation on site, technical support and service of the NICE solution via the dispatching system for tickets.
  • Provided technical support, implementation and training for the Interwoven set of content management and web design product.
  • Worked with technical support and software development teams to deliver tailor-made solution to resolve customer issues 100%.
  • Mastered CAD technical support, for ten years, which generated 33% of company revenue.
  • Led ongoing technical support including demonstrations, installations, configurations, training, and troubleshooting.
  • Position is mainly as described under the VF Services, Technical Support Analyst section below.
  • Provided technical support for Morgan Stanley Smith Barney s website regarding stock and 41k accounts.
  • Provided third line technical support for DEC s networking and clustering products.
  • Provide phone-based billing and technical support for small to medium business clients.
  • Provide technical support to process prescription benefits for Health Insurance providers.
  • Provided telephone technical support for Microsoft Windows 95, 98 and ME Monitored and provided continuing education coaching for Support Professionals
  • Performed onsite technical work including installs, upgrades, health checks, and general technical support for the Southwest US region.
  • Provide telephone based and electronic (email/web-based) technical support for all TechExcel products.
  • Provide technical support and technical quality control throughout all stages of the project.
  • Provided technical support and performed demos for both pre- and post-sales.
  • Provided technical support to OEMs (e.g., Motorola, Kyocera, etc.)

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2 Technical Support Jobs

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5. Ensure Compliance

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high Demand
Here's how Ensure Compliance is used in Professional Services Engineer jobs:
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Handled daily inventories and checklists to ensure compliance with all company and government standards.
  • Prepare employer quarterly tax return to ensure compliance with local and federal regulations.
  • Implement and ensure compliance with Occupational, Health and Safety policies and procedure.

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6. SQL

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high Demand
Here's how SQL is used in Professional Services Engineer jobs:
  • Designed disaster recovery environments using SnapMirror and SnapManager for Exchange and SnapManager for SQL products.
  • Configure and customize back-end SQL database to optimize application performance.
  • Co-authored installation technical specification (SQL Server application).
  • Designed and implemented SnapManager for SQL for different environments.
  • Monitored/maintained SQL servers and databases.
  • Created custom reports using DB2, either directly accessing the data or by using a SAS SQL pass-through facility.
  • Developed over 240+ interactive and dynamic custom reports written in T-SQL and Cold Fusion to customer specification.
  • Designed and developed reporting tools for customer use (SQL Server MS Access 2000).
  • Involved with writing SQL queries and stored procedures, and creating database design and customization.
  • Automated website installations for hosted customer environment (IIS and SQL Server).
  • Implemented Trouble Ticket Loader using embedded SQL, C++ and Oracle DB.
  • Provided assistance on other various software using SQL, CSS and HTML.
  • Use SQL query to fill spreadsheets with the actual financial information.
  • Well versed in SQL Server and report design with BIRT.
  • Update SQL scripts to streamline future implementation projects.
  • Have experience with installing/configuring/and supporting SQL/SharePoint/Exchange and Citrix in a stand-alone and MSCS clustered environment.
  • Utilized Sybase SQL, Oracle SQL, and Microsoft SQL to modify and update application databases.
  • Configure JBoss Server, Mobile Security Gateway, Device Identity Server and MySQL Database.
  • Work with MS SQL Server RDBMS and Telerik Reports Designer.
  • Created PL/SQL functions to facilitate the smooth migration of Vodafone India telecom circles databases from Oracle 8i to Oracle 10g.

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7 SQL Jobs

No jobs at selected location

7. SAN

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high Demand
Here's how SAN is used in Professional Services Engineer jobs:
  • Provide high availability SAN performance, capacity planning and troubleshooting.
  • Increased awareness in safety and sanitation.
  • Represent agency and treatment team in criminal court for Not Guilty by Reason of Insanity (NGRI) status hearings.
  • Created SAN management stations for the administration of SAN switches and storage access, and installed and configured SAN switches.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Selected as a member of the peer review panel for SAN fabric and storage device upgrades.
  • Designed, implemented, and supported largest IBM Microsoft Clustered SAN for XM Satellite Radio.
  • Worked jointly with Dell Account team to design, sell, and implement SAN solutions.
  • Performed upgrade of firmware on SAN switches and adding new switches to SAN fabric.
  • Provide meaningful service to our customers in the most pleasant and professional manner possible.
  • Designed, implemented, and supported National Public Radio's SAN infrastructure.
  • Migrated ESX Cluster from the Pillar SAN to the new CX4-120 SAN.
  • Prepare and conduct yearly orientation meetings for over 100 incoming students at both Palm Desert and San Bernardino campuses.
  • Serve food Cleans and sanitizes work areas, utensils and equipment according to sanitation guidelines.
  • Performed Persistant Binding of appropriate HBA WWPN to LUN addresses in a SAN environment.
  • Provide guests with a variety of needs throughout their stay in a pleasant manner.
  • Brocade hardware installation and configuration for use in large scale SAN Fabric.
  • Saved hours of work and thousands of dollars by optimizing video workflow.
  • Configure Malware Analysis Devices with Sandboxes {Threat Grid & GFI} Analyze the network and configure the devices.
  • Remodel a three-story building for new medical offices in, Convento St. #270, Santurce.

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7 SAN Jobs

No jobs at selected location

8. Netapp

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high Demand
Here's how Netapp is used in Professional Services Engineer jobs:
  • Configured NetApp based filers to be used as Backup destination utilizing the SnapVault functionality.
  • Assist customers and Technical Support Engineers through on-site support with service level management duties related to the NetApp storage infrastructure.
  • Installed, upgraded and configured the NetApp line of storage products including data migrations and system audits.
  • Provided customers with a deep understanding of the NetApp product portfolio throughout the data migration transition cycle.
  • Managed post-sales services and support for NetApp enterprise customers for variety types of SW and HW.
  • Managed NetApp filers using OnCommand 5.1 for operational and health monitoring of the filers.
  • Designed comprehensive data migration plans for Bank of America NETAPP filer refresh project.
  • Train new employees to install, configure, and administer NetApp Storage Arrays.
  • Provided expert level break-fix remediation with all NetApp hardware and software technologies.
  • Implemented and supported the designed of NetApp storage solution in Production.
  • Configured new NETAPP filers per Bank of America standards.
  • Performed timely upgrades of NetApp OS and Controller Upgrades.
  • Initiate and deploy recommended updates to needed Netapp environments.
  • Cross functional people management experience with the ability to drive the activities of multi-person customer, partner and NetApp consulting teams.
  • Empowered customers through proven best practices to ensure customer success and NetApp brand loyalty.
  • Implemented VFM and numerous data migrations Proficient in Head-Swaps and upgrading NetApp equipment.
  • Incorporate the required architecture to leverage Commvault use of Netapp SnapVault and SnapMirror for extended retention, and disaster recovery.
  • Connected Windows and Linux systems to NetApp storage via iSCSI and Fibre Channel protocols over Cisco and Brocade switches.
  • Project Executed Design and implementation NetApp and VERITAS Netbackup at GE Money.
  • Job Functions 1 .Installation, Configuration, Implementation and the administration of NetApp Storage System 2.

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5 Netapp Jobs

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9. Project Management

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high Demand
Here's how Project Management is used in Professional Services Engineer jobs:
  • Provided DoD Project Management and Technical Services specializing in access control, intrusion detection and video management systems.
  • Project Management Operations: Supported multiple Project Managers and Project Executives managing multiple client implementation projects.
  • Defined plan to establish a Project Management Office for the service delivery organization.
  • Project management to install telecommunication equipment in customer's location.
  • Assign Project Management resources to signed Security opportunities.
  • Participated in various technical and project management tasks.
  • Developed a coherent and uniform product strategy, sales engagement process, project management methodologies, and automated CRM tools.
  • Owned the professional services, project delivery / project management, and support relationship for ten Fortune 500 companies.
  • Involved in a variety of activities, including marketing, project management, client relationship management and systems development.
  • Provide Engineering, Planning, and Project Management Services to design and construct telecommunications networks and facilities.
  • Drafted necessary documents for project management (MOP, SOW).
  • Project Management trainer (Practical workshop Training).
  • Project management, customer support, and troubleshooting.
  • Project Management Training & Development commodity lead: develop strategic plans through data analysis, market research and negotiation.
  • Provided IT Project Management for organizations in several verticals to include financial services, retail, and manufacturing industries.
  • Transition team lead and project management for deployment of Tivoli Monitoring infrastructure for commercial accounts.
  • Improved project management disciplines and created presales methodology to improve efficiency.
  • Experienced in Project Management, Project Scope, andBusiness processes.
  • Project management * Concept development * Graphic design * Design consulting and resources.

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6 Project Management Jobs

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10. Phone Calls

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high Demand
Here's how Phone Calls is used in Professional Services Engineer jobs:
  • Responded efficiently to customer phone calls providing constant on-demand room delivery services.
  • Service Professional Servicing of high-profile clientele through inbound/outbound phone calls.
  • Make phone calls and processing paperwork in accordance with CPES policies and procedures.
  • Accepted numerous inbound phone calls from patrons all over the United States.
  • Contacted clients via email and phone calls to obtain patient benefits information.
  • Answer phone calls during and after work hours for multiple businesses.

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11. Vmware

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high Demand
Here's how Vmware is used in Professional Services Engineer jobs:
  • Work as part of the VmWare support team deploying virtual machines, hosts, performing P2V, migrations, etc.
  • Support of Sun LDOMS and VMWARE virtual storage.
  • Program manage a ground-breaking content management framework purpose-built for the VMware global Professional Services team.
  • Backed up Windows servers, UNIX servers and VMware ESX servers using Open System SnapVault (OSSV).
  • Tested applications for compatibility and performance on Windows 2000/XP desktops and laptops using VMWare Workstation 5.5.
  • Provide customers with in-depth knowledge transfer on NetApp, VMware and project related items.
  • Assist in the deployment and configuration of VMware Site Recovery Manager (SRM).
  • Managed day-to-day administration of CDOT 8.2.3P1D3, 7-mode, CommVault systems and VMware.
  • Trained other support team members on VMware ESX service console access and commands.
  • Completed VMware VCP training, studying for VCP exam.
  • Installed and configured VMware servers on HP blades.
  • Deploy VMware Virtual Infrastructure Solutions.
  • Designed a fully functional test vCenter environment to drive the upgrade of VMware to version 4 globally.
  • Led and implemented 3 European site refreshes with HP/IBM blades with VMware and SAN storage.
  • Perform initial installation and configuration of VMware vCenter, Update Manager, and Converter.
  • Provisioned of NetApp storage LUNs for VMware and Microsoft Cluster servers.
  • Design and Support VMware ESX / vSphere Virtual Infrastructure.
  • Provide technical leadership in Qfabric and VMware / vGW assessment, troubleshooting, planning and upgrade processes - drove the initiative.
  • Implemented solutions for Cisco UCS, NetApp, VMware, Tegile, Nutanix, etc.
  • Provisioned NetApp LUNs to VMware ESX servers and RDM LUNs and Microsoft Cluster servers.

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1 Vmware Jobs

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12. Linux

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high Demand
Here's how Linux is used in Professional Services Engineer jobs:
  • Work extensively with Unix/Linux team to maintain numerous Linux hosted applications.
  • Performed Linux server OS (virtual and physical) installation and configuration followed by product installation, configuration and user training.
  • Perform remote installations of PaperCut, a print management software with Linux, Mac, and Windows Operating Systems.
  • Work with development team to stream line install process of software on Microsoft and Linux OS platforms.
  • Install software for new releases or required code changes on MVS, Windows and the LINUX servers.
  • Study and analysis of application running on Linux platform and on target boards.
  • Gained knowledge in Linux system level debugging.
  • Continue to expand Linux admin skills.
  • Provided Linux support for customers implementing openQRM management software in the NYC financial industry.
  • Administered & troubleshot Solaris & Linux operating systems.
  • Supported networks have included a variety of platforms such as Windows, UNIX, Novell, LINUX and open BSD.
  • Document procedures, account management, security, patching and build servers for Solaris, AIX and Linux
  • Utilized and modified versioning software and Linux control shell scripting for various tasks.

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10 Linux Jobs

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13. Internet

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high Demand
Here's how Internet is used in Professional Services Engineer jobs:
  • Experience with Microsoft Suite, proprietary operating systems and extensive internet research.
  • Managed server administration and network connectivity for a global internet company.
  • Resolved problems relating to billing matters, as well as technical issues with their phone, internet, and television services.
  • Provide installation and support for Network Security Appliances based on Windows OS and Internet Security and Acceleration Server (ISA)
  • Provide Technical direction, leadership and assessment of the new / improved Internet / Firewall block.
  • Walk clients through technical issues regarding their internet, phone and video services.
  • Support customer's technical needs for TV, internet and phones.
  • Configure hardware for deploying Internet Banking software.
  • Developed, installed and secured corporate internet portal using iPlanet Portal Server.
  • Answered questions and resolved issues based on internet submissions, phone calls/letters from members, healthcare providers and plan sponsors.
  • Support all lines of Business - Internet, Telephone and TV Handle all Billing Issues for Clients.
  • build rapport with customers to determine where in home they would like their internet.
  • Develop and deliver customer training, both onsite and via the Internet.
  • Provided reseller services for Sun Microsystems enterprise server hardware, software for internet startups and large companies.

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14. Troubleshoot

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high Demand
Here's how Troubleshoot is used in Professional Services Engineer jobs:
  • Provided professional services to internal and external customers including, product deployment, configuration, optimization, training and troubleshooting.
  • Maintained and managed Cisco Unified Communication and network environments including assessing, troubleshooting, and documentation.
  • Communicate effectively, troubleshoot and resolve technical issues utilizing documentation, knowledge base and peers.
  • Supported lower level Technical Support Engineers for troubleshooting, data interpretation and resolution.
  • Performed hands-on installation, configuration, and troubleshooting of filers, storage controllers and disk shelves in customer s data center.
  • Handled Extremely heavy load of customer installs (average 30 tickets) to coordinate, install, troubleshoot and document backups.
  • Perform various network analysis, troubleshoot, debug any unexpected network outages, find the cause and remedy the problem.
  • Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service.
  • Provided server break/fix troubleshooting; eyes and ears for other server issues for customer.
  • Perform any necessary diagnoses, troubleshooting, service and repair of storage systems.
  • Installed, maintained, upgraded, and troubleshoot complex storage infrastructure problems.
  • Collaborate with Partners to train them on techniques & procedures and troubleshooting.
  • Develop troubleshooting scripts using vendor script, SQL and Excel.
  • Provided maintenance, troubleshooting, and upgrades of Cygnet software.
  • Cable taps (troubleshooting with customer involvement only).
  • Assisted other technicians in troubleshooting computing problems and issues.
  • Installed, upgraded, troubleshooted alarm systems.
  • Work with JTAC on troubleshooting issues.
  • Applied basic troubleshooting to PC's.
  • Conducted troubleshooting, maintained and updated the open issues list for subcomponents.

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1 Troubleshoot Jobs

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15. Setup

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average Demand
Here's how Setup is used in Professional Services Engineer jobs:
  • Administrated for different applications including business data admin, configure/setup, report writing, and security administration.
  • Provided consulting services after the sale to help the customer successfully setup a portfolio of projects and conducted operator training classes.
  • Create documentation and setup guides for customization and configuration of customer based web application in the form of technical notes.
  • Assisted in the construction of company policies and standards, setting the bar for high quality setups and associated documentation.
  • Design and deploy Cisco UCS environments from initial setup to service profile creation, specializing in boot from SAN configurations.
  • Benefit plan setup consulting, attendance plan setup consulting, alerts setup consulting, and self-service setup consulting.
  • Provided LAN setup, i.e., NIC installation, user setup, and administration.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Assisted with setup of acquisitions and mergers of new companies.
  • Collaborated with SCE's Technology Test Centers to setup thermal test chamber and received service excellence award for the work.

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3 Setup Jobs

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16. Guest Satisfaction

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average Demand
Here's how Guest Satisfaction is used in Professional Services Engineer jobs:
  • Maintain a high level of service to achieve top score on all Guest Satisfaction Surveys.
  • Increased guest satisfaction with initiatives focusing on increasing the speed and friendliness of staff.
  • Perform table visits to ensure guest satisfaction with dining experience.
  • Focus is 100% guest satisfaction to build repeat business.
  • Maintain guest satisfaction and experience.
  • Certified to train others and often mentioned in Guest Satisfaction Surveys for "over-the-top" service.
  • Provide guest service Ensure guest satisfaction Responsible for open and close

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17. Mental Health Services

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average Demand
Here's how Mental Health Services is used in Professional Services Engineer jobs:
  • Provide mental health services to adolescents that are therapeutic in nature and specific to the individuals treatment goals.

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18. Unix

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average Demand
Here's how Unix is used in Professional Services Engineer jobs:
  • Developed a help desk utilizing InConcert API, C++, UNIX and Windows.
  • Performed on site proof of concepts on Windows and Unix.
  • Perform routine system maintenance programming using UNIX shell scripting.
  • Implemented eGate 4.1.1. schema for supply chain system involving HP UNIX, NT, DB2 and Oracle.

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17 Unix Jobs

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19. Active Directory

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average Demand
Here's how Active Directory is used in Professional Services Engineer jobs:
  • Consolidated and Upgraded Active Directory and Exchange Infrastructure.
  • Managed Active Directory, Exchange, security and compliance assigned tasks while troubleshooting an average of 10+ issues daily.
  • Maintain and support Microsoft Windows Active Directory, Windows Server 2003 and Exchange 2003/2007.
  • Maintained access to network shares using Active Directory and Microsoft Server 2003 and 2011.
  • Developed a detailed plan for authentication of the ESX3.5 environment to Active Directory.
  • Overhauled the Active Directory, Domain.
  • Provided support and administration assistance to customers on Exchange and Active Directory issues while working on deployment of Clearswift products.
  • Automated targets included: SunOne LDAP, Active Directory, SQL, SAP Manual targets numbered in the hundreds.
  • Exported data from LDAP & ADSI compatible systems such as Active Directory, Novell NDS, PeopleSoft, etc.
  • Manage Active Directory and provide support for Ringtail database.

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2 Active Directory Jobs

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20. Developmental Disabilities

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average Demand
Here's how Developmental Disabilities is used in Professional Services Engineer jobs:
  • Provide direct care to individuals with developmental disabilities at in-home environment.
  • Provided primary direct care services to consumers with developmental disabilities.
  • Supported, assessed and educated individuals who possessed developmental disabilities.
  • General and personal care for consumers with developmental disabilities.
  • Advocated for children and adults with developmental disabilities.
  • Provided one-on-one services to persons with developmental disabilities.
  • Addressed communication and problem solving skills within the family to promote a better understanding of the client's developmental disabilities.
  • Provided service coordination and support for adult individuals with developmental disabilities in a work shop and day service program.
  • Provided theraputic interventions to individuals with developmental disabilities.
  • Worked one on one with males with developmental disabilities any where from 5 to 15 hours a week part-time.
  • Provided one on one support for adults with developmental disabilities including mentorship, personal care, and homemaker skills.

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1 Developmental Disabilities Jobs

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21. IP

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average Demand
Here's how IP is used in Professional Services Engineer jobs:
  • Administered and maintained user security for multiple company applications.
  • Produced engineering plans for offering voice over IP (VoIP) service over HFC plant using CMTS access for CATV Operator.
  • Developed ROADM/10GbE/SONET RFQ and provided an evaluation of vendor responses to define the total cost of ownership for an electric utility.
  • Acquired the skill to learn intermediate levels of stripping, scrubbing, and waxing floors to a professional standard.
  • Submitted daily documentation on participant progress with treatment goals, attended staffing sessions with Mental Health treatment teams.
  • Installed, upgraded, and troubleshot hardware, software and peripherals on end user's desktop or laptop.
  • Assisted in multiple individuals on fade out plans for support while working in the community settings.
  • Trained new employees for safeness upon learning basic industrial cleaning and equipment operating.
  • Assist stock plan participants in understanding and managing their accounts with Morgan Stanley
  • Position Description: Perform in a fast paced, team oriented environment.
  • Tripled the savings output of the team versus their historical average.
  • Maintain positive relationships with guests and their families.
  • Top rank for tips earned.
  • Take CD's out of box, price them put back in box add shipping label add to pallet.
  • Provided leadership and technical expertise for the professional services department of this up-and-coming managed service provider.
  • Home Improvement (Home Automation, CCTV, Plumbing, Electricity, Installations and Repairs) Vehicle Dealership External service Contractor.
  • Build and develop VMs as test workstations to perform QA tasks using batch scripts.
  • Participated research projects on evaluation of Bt transgenic Brassica on vegetable pest insect.
  • Developed and certified twelve websites for financial institutions in VBscript, Javascript, C++ and MS SQL Server environment.
  • Field Service Professional Setup access point radio equipment onsite (customer's home).

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6 IP Jobs

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22. NAS

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average Demand
Here's how NAS is used in Professional Services Engineer jobs:
  • Manage current storage environments with upgrades and augmentation; data migrations, new storage software, installing SAN and NAS.
  • Worked for NASA providing Supplier Quality Auditing (Safety) services to NASA Contract Assurance Services (NCAS).
  • Provided infrastructure consulting to various Financial customers like TradeWare who handled 20% of all NASDAQ execution orders.
  • Installed over 50 NetApp systems ranging from standalone 2020's to 6280 clusters including NAS and SAN.
  • Served as the subject matter expert for NETAPP NAS and Fiber Channel configurations and migrations.
  • Helped customer define a high-throughput and high-growth NAS architecture for storage, backup and DR.
  • Configure and connect new NAS and SAN storage arrays to the customer's network.
  • Implemented and Managed SAN/NAS in Enterprise, Commercial, and Federal Accounts.
  • Performed Top Customer NAS/SAN migrations through NetApp's DTA2800 and 7MTT.
  • Have worked in both NAS and SAN storage environments.
  • Review HNAS upgrade documents for errors and potential issues.
  • Rack, stack, and neatly cable new NAS and SAN storage arrays.
  • Implemented and supported NAS (CIFS/NFS) and SAN (FCP/ISCSI) environments.
  • Configured SAN, NAS and DAS based storage devices for multiple server platforms including Windows, Unix and Novell.
  • Used the BCBSM Nasco system to process work for the Auto companies.
  • Major Accounts Installation and Implementation of NAS and SAN storage solutions.
  • Provide review and second tier support for HNAS upgrade process for and for CEs and other PSEs.
  • Network Appliance/Softnet Technologies I provide onsite support for JP Morgan/Chase consisting of Network Appliance products: NAS, SANS storage filers.

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23. Recovery Procedures

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average Demand
Here's how Recovery Procedures is used in Professional Services Engineer jobs:
  • Implement or perform preventive maintenance, backup, or recovery procedures.

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24. High Volume

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average Demand
Here's how High Volume is used in Professional Services Engineer jobs:
  • Manage restaurant waiting list during high volume to accurately setting guest expectations.
  • Letter of Credit Professional (1992-1995)Managed a high volume import desk for medium and large corporate accounts.
  • Handled a high volume email box while also keeping track of client deadlines, and maintained high production.
  • Utilized Spanish/English translation skills in the translation of a high volume of contracts, documents and service information.
  • Worked with data movement utilities IMPORT, LOAD, and EXPORT under high volume conditions.
  • Managed servers, bartenders, hosts, and kitchen staff during high volume shifts.
  • Install & configure high volume storage, tape backup systems & software.
  • Med volume and High Volume Copying and Printing systems Maintenance.
  • Tended the bar in a high volume facility.
  • Maintained dining conditions on high volume days.
  • Answered high volume of incoming calls.
  • Created Architecture recommendations document to support high volume data processing and for future scalability by leveraging Grid/HA functionality.
  • Handled a high volume of faxes each day ensuring previous days faxes were completed in a timely manner.
  • SERVICE PROFESSIONAL Service multiple patrons simultaneously with full course meals in a high volume, fine dining atmosphere.

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25. Service Plans

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average Demand
Here's how Service Plans is used in Professional Services Engineer jobs:
  • Developed and monitored service plans, coordinated and collaborated with services providers, schools and other county programs.
  • Implement and supervises delivery of service plans and personal future plan and training of staff.
  • Developed intensive service plans for consumers with disabilities to meet their vocational goals.
  • Assist with living skills according to individual's service plans or goals.
  • Construct and implement Master Service Plans for all clients on caseload.
  • Developed initial service plans to comply with RBWO minimum standards.
  • Sell service plans for customers needing their units maintenanced.
  • Created Initial and On-going Individual Service Plans for each client..

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26. OS

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average Demand
Here's how OS is used in Professional Services Engineer jobs:
  • Template-based, self-service site creation leverages reuse of the basic repository containing data, content and embedded applications.
  • Consulted & advised top-executives on technical direction to reduce development effort & costs by re-using existing technology.
  • Accredit post-secondary schools and departments of cosmetology arts & sciences including specialized schools nationwide.
  • Prepare professional business communication documents including memos, letters, emails, and presentations.
  • Warehouse Non Hazardous Wastes Management Disposal.
  • Foster and actively assists in the maintenance of the therapeutic interventions for clients, their families, and their case managers.
  • Manage, monitor and execute disk, tape and optical large-scale data migrations at remote locations across the US.
  • Created custom OS profiles and application packages for deployment on the BladeLogic Operations Manager for Merck.
  • Post project interactions with customers to gain customer feed back of the work that was preformed.
  • Provided a $5M processing cost reduction with virtual-machines, interchangeable tasking and automated load balancing.
  • Collaborated with Instructional Support Team to create self-paced videos of required learning modules.
  • Mentor Program assisting in training new hires to the department for their position.
  • Direct Host / Hostess team to ensure one hundred percent guest delight.
  • Exceeded Annual Cross- Selling goals by 171 % within six mos.
  • Devised strategies to maximize billing and minimize cost with company expenses.
  • Worked in almost every front of house position.
  • Trained India operations for Royal Bank of Scotland batch to facilitate the closing of the Chicago Batch Support department.
  • Developed RFQ and migration plan for Next Generation Digital Access Cross-connect (DAC) for Interexchange Carrier.
  • Created architecture/developed multi-host system architecture enabling multiple bank websites to host on a single server using single code base.
  • Worked with various companies; Atlanta, GA and Los Angeles County resolving delinquency.

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27. Data Entry

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average Demand
Here's how Data Entry is used in Professional Services Engineer jobs:
  • Conduct bookkeeping activities and data entry to ensure all accounts are up to date.
  • Book keeping - Daily data entry Financial reporting- periodically reports Bank reconciliations.

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28. Family Support

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average Demand
Here's how Family Support is used in Professional Services Engineer jobs:
  • Monitor family support contracts with agencies providers that are providing PCA/Respite and vocational services to individual with developmental disabilities.
  • Create and implement a Community Educational Component for family support, staff development which has increase opportunities for referrals.
  • Provide family support services to families in transition.

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29. Solaris

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Here's how Solaris is used in Professional Services Engineer jobs:
  • Created secured configurations with Solaris 2.6, 7 and 8.
  • Use of EIS process for installing certified Solaris builds.
  • Implemented production infrastructures ; Installed Solaris 8, 9 on a wide range of Enterprise Sun Microsystems Servers including SunFire 15ks.

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30. Crisis Intervention

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low Demand
Here's how Crisis Intervention is used in Professional Services Engineer jobs:
  • Provide cognitive behavioral therapy and crisis intervention to reduce symptoms and prevent admission to a more restrictive environment.
  • Provide treatment and support through crisis intervention and therapeutic recreation.
  • Provide crisis intervention in situations requiring immediate psychological treatment.
  • Administered crisis intervention and mediation as needed with beneficiaries
  • Provided crisis intervention in cases of out-of-control behaviors.
  • Perform crisis intervention and prevention services.
  • Provided ongoing training to staff on Nonverbal Crisis Intervention through the Crisis Prevention Institute.
  • Certified in Non-Physical Therapeutic Crisis Intervention (TCI) through Cornell University.
  • Counseled Children, ages 8- Completed intakes Followed IEP plans Worked in group settings as well as 1:1 Certified in crisis intervention

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31. Security Systems

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low Demand
Here's how Security Systems is used in Professional Services Engineer jobs:
  • Installed security systems and performed takeovers of existing hard-wired systems.
  • Install wireless home security systems in customer homes and businesses, including wireless takeover of hardwired systems.
  • Install and service alarm and security systems in customers' homes.
  • Install, configure, and service residential security systems.
  • Install, fix,& upgrade customers security systems.

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32. Staff Members

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low Demand
Here's how Staff Members is used in Professional Services Engineer jobs:
  • Developed and trained new staff members and coached current ones for opportunities on an as needed basis.
  • Perform quality assurance checks on work once it has been completed by the staff members.
  • Supervised the duties of the Community Support Liaison and Direct Care Staff members.
  • Provide practice management system and/or coding training to providers and staff members.
  • Counseled and gave clinical advice to staff members when necessary.
  • Provided feedback, coaching and mentoring to other staff members.
  • Resolve patient inquires and issues Coordinate with staff members to ensure all hospital rooms have clean linen
  • Manage training for presales staff members and end user on software systems.

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33. Javascript

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low Demand
Here's how Javascript is used in Professional Services Engineer jobs:
  • Modernized core JavaScript libraries that power the MyBuys recommendation engine on customer websites.
  • Develop custom SQL scripts and JavaScript solutions.
  • Used products: visual studio 2008, IE 10, Javascript, IIS7, and SQL server 2008 database and SSIS.
  • Customized social networks for clients with HTML/CSS/JavaScript Created wireframes and custom designs in Photoshop
  • Develop JavaScript, SQL, and VBScript macros for Courion workflows.

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34. Perl

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low Demand
Here's how Perl is used in Professional Services Engineer jobs:
  • Conducted quality assurance checks to ensure all equipment is properly installed and operational.
  • Used explanation of benefits information to research and properly post transactions.
  • Provide paperless access to operational instructions.
  • Insured vehicles were delivered to destination properly titled, clean and at a prearranged time.
  • Test each system after service/repair is complete to ensure the system is functioning properly.
  • Developed Perl scripts to help customer with channels aliases build and automated probe access.
  • Created PERL script Audit program for ICM and Windows NT as a revenue-generating product.
  • Tested the operation of the system's monitoring center to properly establish service.
  • Develop and utilize PERL scripting for system provisioning from data provided on questionnaire.
  • Work to insure food is properly cooked and at its proper temperature.
  • Automated comparison of sample TAP files versus NRTRDE data files in Perl.
  • Trained customers of various technical backgrounds how to properly use the system.
  • Sign off when a new team member has properly executed each station.
  • Ensured platform was properly integrated into customer network in a timely manner and addressed any defects prior to project sign-off.
  • Developed in Ksh, AWK and Perl an automated Sun Cluster 3.0 monitoring and administration system for the UNIX administrators.
  • Involved in up gradation of TAP version from 3.2 to 3.11.Written Perl scripts to automate the tasks.
  • Assured that each loan is prepare and documented properly for disbursal and in compliance with lending policy.
  • Developed custom Perl, Java, XML, Regex code for customer's needs.
  • Developed automation tools on Netapp SDK based automation in Perl JavaScript for client.
  • Ensured products are properly placed and represented in a timely manner.

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35. Food Preparation

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low Demand
Here's how Food Preparation is used in Professional Services Engineer jobs:
  • Supervised and coordinated activities of cooks and workers engaged in food preparation.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Completed opening and closing duties, including food service equipment and food preparation.
  • Completed daily product inventory and drafted next day guest count and food preparation.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Clean food preparation equipment, work areas, and counters.

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36. Voip

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low Demand
Here's how Voip is used in Professional Services Engineer jobs:
  • Team member of 1st VOIP installation at Volvo.
  • Set up of the Software (Nice Perform and VoIP logger).
  • Performed testing, installations, and upgrades of Genband VoIP/VoATM gateway and EMS servers at customer RBOC and data center locations.
  • Provide technical direction and assessment for VoIP Project, review all at-hand RFPs.
  • Installed and managed Mitel VoIP phone switch.

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37. EMC

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low Demand
Here's how EMC is used in Professional Services Engineer jobs:
  • Implemented local and remote replication using EMC TimeFinder & SRDF.
  • Used EMC Connetrix software utility for switch port configuration and manipulation.
  • Implemented multiple SUN E10K, EMC Symmetrix Storage Arrays and Brocades SAN switches.
  • Contracted to move CX4-120 (EMC SAN) from New Jersey to Peak 10 in Norcross.
  • Plan and install EMC SAN solutions which include VNXe & VNX series platform.
  • Configure Data Domain appliances as backup to disk solutions via EMC Networker and Symantec Backup Exec 2010/2012.
  • Performed EMC volume logix using ESN and SANmanager software tool.

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38. NFS

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low Demand
Here's how NFS is used in Professional Services Engineer jobs:
  • Configured NFS, CIFS and also did CIFS shares management.

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39. Company Vehicle

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low Demand
Here's how Company Vehicle is used in Professional Services Engineer jobs:
  • Conduct routing maintenance and inventory of company product and equipment including company vehicles.
  • Drive company vehicle to client sites to provide pest prevention services in a professional, safe, friendly and cordial manner.
  • Inspect equipment on a regular basis in order to ensure proper functioning as well as company vehicle.
  • Reported and maintained usage of equipment, tools, supplies, and use of company vehicle.
  • Conduct other duties as assigned by management which may include driving a company vehicle.
  • Provide transportation of children with company vehicle to and from scheduled outside appointment.
  • Maintain proper inventory of tools, equipment, and materials in company vehicle.
  • Drive company vehicle to customers' houses or places of business.
  • Maintain a clean company vehicle and operate vehicle safely and legally.
  • Used a company vehicle for transportation to and from jobs.
  • Maintained a company vehicle and gas card.
  • Utilize company vehicle for all jobs.
  • Maintain personal inventory and company vehicle Review and update existing systems

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1 Company Vehicle Jobs

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40. Problem Resolution

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low Demand
Here's how Problem Resolution is used in Professional Services Engineer jobs:
  • Perform root cause analysis when outages occur and provide reports to upper management with recommendations for problem resolution and configuration improvements.
  • Opened new accounts and memberships* Provided problem resolution* Resolved account related problems and performed account research
  • Coordinated problem resolutions with engineering and provided resolutions to customer needs.
  • Address issues involving account maintenance, problem resolution, debit card and check writing, retirement and 401Ks.
  • Work in a team environment where multiple players contribute to problem resolution.
  • Field Escalations Engineer - "Fly-and-Fix" team, providing customer relationship management, and managing problem resolution.

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41. Customer Requirements

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low Demand
Here's how Customer Requirements is used in Professional Services Engineer jobs:
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Designed a custom search feature to support individual customer requirements.
  • Gathered information/conducted research to identify internal and external customer requirements.
  • Prepare customers' orders according to customer requirements.
  • Gathered customer requirements and created prototype applications.
  • Worked closely with the sales team to gather customer requirements, answer technical questions, and identify solutions.
  • Customized the solution using the native API, Ruby, and BASH scripts to meet customer requirements.
  • Assist in the sales cycle to understand size and scope customer requirements for consulting needs.
  • Modified firmware to meet customer requirements and add new features.
  • Customize onsite (behind firewall) implementation methodology for standalone systems dependent on specific customer requirements.
  • Directed and managed software implementation teams ensuring budgets, timelines and customer requirements are met.

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5 Customer Requirements Jobs

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42. XML

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low Demand
Here's how XML is used in Professional Services Engineer jobs:
  • Developed data translation from XML to database model for high-level government advanced concept technology demonstration.
  • Created online support documentation for XML web services.
  • Author ETL scripts using Talend to load customer data files from text or XML files into the Oracle database.
  • Program data is represented as XML and document-style SOAP applications are developed for data integrations.
  • Developed Java XML-RPC middleware and C# XML-RPC client software.
  • Managed multiple developing XML connections while supporting current clients.

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1 XML Jobs

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43. Human Service

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low Demand
Here's how Human Service is used in Professional Services Engineer jobs:
  • Participated in an on call crisis team for after-hours crisis needs for Calumet County Department of Health and Human Services.
  • Facilitate new hire orientation for the Department of Human Services.
  • POSITION: Human Service Professional Responsibilities include counseling and providing case management to clients.
  • Position: Human Service Professional Primary Responsibilities: o Provide case management milieu to youth residing in the facility.
  • present HSP, Human Service Professional I provide individual sessions for 10 clients on my caseload.

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44. Curriculum Development

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low Demand

45. QA

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low Demand
Here's how QA is used in Professional Services Engineer jobs:
  • Developed proficiency with manufacturing operations, production planning, regulatory affairs, package development, QC/QA and product release.
  • Coordinated necessary QA and IT resources to facilitate delivery activities.
  • Map creation for the FEMA Flood Map Modernization Project, QA/QC and representation of department at public meetings.
  • Resolved product bugs reported by Quality Assurance (QA) and Support during test cycles.
  • Provided mainframe system software support in critical production, QA, and development environments.
  • Created and executed QA test strategies and plans, bug documentation and regression.
  • Supported and assisted QA Engineers in understanding, testing, and troubleshooting.
  • Review, maintain and update QA records and databases, as necessary.
  • Designed Deployment strategies for migrating ETL code to QA and Production environments.
  • Documented new features and bug fixes for QA and product documentation.
  • Adhere to and demonstrate Quality Monitoring (QA) guidelines.
  • Project has been done for QAD company.
  • Established East coast office for Saqqara Systems, a provider of web-based catalog management solutions.
  • Worked with Product Management, Engineering, and QA groups to influence product design.

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46. HR

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low Demand
Here's how HR is used in Professional Services Engineer jobs:
  • Communicated critical information to the customer and other engineering team members and supported management activities throughout the project.
  • Commandeered a seasonal project that successfully donated professional dental hygiene supplies and services for Christian missionaries abroad
  • Enabled employee growth & advancement with seven instructors advancing in rank & three selected for advanced educational programs.
  • Played key role building company profitably to a $3M software services business through managing software implementation projects.
  • Crafted a custom java solution that supported high availability, message recovery, concurrency, and thread pooling.
  • Provided technical help for clients on a case by case basis through an in-depth analysis of the situation
  • Eliminated the need for 15 total administrators in three departments, saving approximately $1.5 million.
  • Trained two to three new employees each month in the various positions held within hotel/restaurant.
  • Manage beverage cost of sales through weekly AvsT and monthly P&L analysis.
  • Led teams of three or more, interviewing prospective team members and recommending hires.
  • Handle all incoming calls proficiently and follow through with issues raised with appropriate parties.
  • Manage labor in accordance with restaurants budget through proper management of overtime.
  • Increase sales through local marketing in the community and private dining events.
  • Increase Food and Wine knowledge through ongoing training.
  • Performed Application Readiness Assessments at various clients through the North East resulting in Multi-Million dollar sales of harware and software.
  • Career Service Professional Generated revenue through executing successful sales of life and insurance policies, services, and products.
  • Developed over 80 new programs through a seven step RFP process saving on average 8% per program.
  • Resolved nightly production problems; partnered with programmers to restart jobs and monitored mainframe consoles for three lpars.
  • Provided pest control services in and around customers' residences throughout the tri-state area.
  • Decrease turn over through management of team members quality of life.

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2 HR Jobs

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47. Community Resources

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low Demand
Here's how Community Resources is used in Professional Services Engineer jobs:
  • Assisted client with accessing community resources facilitated daily educational workshop and implemented methodology to enhance children s individual progress.
  • Develop and teach new employee Orientation and Case Management Academy classes, including Community Resources and Suicide Prevention.
  • Assess patients' functional, psychological, financial, and social needs and refer to appropriate community resources.
  • Provided community resources and support to clients and families when needed.
  • Assisted clients with accessing community resources.
  • Coordinate families needs and link the family to community resources.

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4 Community Resources Jobs

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48. Special Projects

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low Demand
Here's how Special Projects is used in Professional Services Engineer jobs:
  • Interacted with internal organizations on several special projects.
  • Assisted Director of Marketing on special projects, presentations and events, often making use of my excellent PowerPoint skills.
  • Develop and manage special projects and supervise a staff of 10 employees.
  • Support women in the court process or assist in special projects.
  • Created presentation materials to support key meetings and special projects.

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49. Software Solutions

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low Demand
Here's how Software Solutions is used in Professional Services Engineer jobs:
  • Design and implement Python software solutions for quality assurance checks using business rules on multiple PostGreSQL database clusters
  • Provided software solutions tailored to fit the specific business needs of clients across many industries.
  • Worked in a technical consulting capacity to design and deploy call center software solutions.
  • Installed and trained customers on the use of various software solutions and apps.
  • Debugged both proprietary hardware and software solutions specifically to fit the customers needs.
  • Provide installation and configuration of Sun Microsystems hardware and software solutions.
  • Provide technical assistance for sales support in pre-sales client trials of software solutions to numerous fortune 500 companies.
  • Train customers on software solutions onsite, virtually and through classroom training.

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50. Verizon

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low Demand
Here's how Verizon is used in Professional Services Engineer jobs:
  • Serve as a strategic thought leader for the Verizon Global Professional Services (VGPS) organization and key clients.
  • Deployed and Supported Home Location Register Router (HLRR) within Verizon Wireless.

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Professional Services Engineer Jobs

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20 Most Common Skills For A Professional Services Engineer

Customer Service

15.1%

Professional Services

13.2%

Financial Transactions

9.2%

Technical Support

7.9%

Ensure Compliance

7.8%

SQL

5.0%

SAN

3.9%

Netapp

3.9%

Project Management

3.6%

Phone Calls

3.6%

Vmware

3.4%

Linux

3.1%

Internet

3.0%

Troubleshoot

3.0%

Setup

3.0%

Guest Satisfaction

2.7%

Mental Health Services

2.2%

Unix

2.2%

Active Directory

2.1%

Developmental Disabilities

2.1%
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Typical Skill-Sets Required For A Professional Services Engineer

Rank Skill
1 Customer Service 10.9%
2 Professional Services 9.5%
3 Financial Transactions 6.7%
4 Technical Support 5.7%
5 Ensure Compliance 5.7%
6 SQL 3.6%
7 SAN 2.8%
8 Netapp 2.8%
9 Project Management 2.6%
10 Phone Calls 2.6%
11 Vmware 2.4%
12 Linux 2.2%
13 Internet 2.2%
14 Troubleshoot 2.2%
15 Setup 2.2%
16 Guest Satisfaction 2.0%
17 Mental Health Services 1.6%
18 Unix 1.6%
19 Active Directory 1.5%
20 Developmental Disabilities 1.5%
21 IP 1.3%
22 NAS 1.3%
23 Recovery Procedures 1.3%
24 High Volume 1.2%
25 Service Plans 1.2%
26 OS 1.1%
27 Data Entry 1.1%
28 Family Support 1.1%
29 Solaris 1.0%
30 Crisis Intervention 1.0%
31 Security Systems 0.9%
32 Staff Members 0.9%
33 Javascript 0.8%
34 Perl 0.8%
35 Food Preparation 0.8%
36 Voip 0.8%
37 EMC 0.8%
38 NFS 0.8%
39 Company Vehicle 0.8%
40 Problem Resolution 0.8%
41 Customer Requirements 0.8%
42 XML 0.8%
43 Human Service 0.8%
44 Curriculum Development 0.8%
45 QA 0.8%
46 HR 0.8%
47 Community Resources 0.8%
48 Special Projects 0.8%
49 Software Solutions 0.8%
50 Verizon 0.7%
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