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Become A Professional Services Project Manager

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Working As A Professional Services Project Manager

  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Scheduling Work and Activities
  • Making Decisions and Solving Problems
  • Coordinating the Work and Activities of Others

  • Mostly Sitting

  • $85,240

    Average Salary

What Does A Professional Services Project Manager Do At Fiserv

* Manages projects from intake through final implementation, working with internal resources and external customers throughout
* Defines scope, requirements and project timing for each initiative
* Develops detailed work plans and schedules
* Conducts internal and external project meetings and is responsible for project tracking and analysis.
* Coordinates with other project managers and organizational entities to identify and monitor issues, impacts and dependencies.
* Prepares and conducts informal and formal presentations
* Able to grow a strong understanding of product offerings and implementations processes
* Ownership of the change management process
* Controls and tracks project performance, time allocations, cost, and quality by constantly evaluating project progress and conducting regular team status meetings.
* Supports occasional weekend production events
* Documents new processes and procedures identified throughout the project relating to new product/feature functionality.
* The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities

What Does A Professional Services Project Manager Do At Applied Systems, Inc.

* Developing a detailed functional understanding of Applied Systems’ core products and how they can be applied to clients’ business challenges
* Functioning as an “expert” in areas such as Business Process Design , Project Management, Operations/Automation Management, and Accounting/GL
* Appropriately prepare for each client interaction, including development of agendas, questionnaires, research tools, and other artifacts as required to deliver the services
* Serving as the client’s advocate within Applied Systems to address various issues
* Overseeing the complete solution delivery
* Supporting the Sales team and Enterprise Services leadership in driving a positive overall customer relationship
* Supporting the Sales team in engaging in pre-service-sales activities such as scoping conversations and pre-sale engagements
* Attending conventions, summits, or user group meetings as requested

What Does A Professional Services Project Manager Do At EFI

* Support Professional & Business Services team with project management of pre-sale demos and pilots
* Discover customer business goals and create implementation project plans based on goals.
* Manage ongoing project delivery based on defined goals including – training, mentoring, project management, content creation etc.
* Liaise with Sr Manager Professional & Business Services to resolve customer relationship issues and advance newly identified business opportunities for accounts being managed.
* Liaise with Product team to resolve and prioritize product related issues and opportunities for the accounts being managed

What Does A Professional Services Project Manager Do At Conduent

* May perform one or more of the following:
* Assist in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.
* Execute and own complex research initiatives and the analysis and resolution of technical issues, resulting from operational control breakdowns, legislative changes, or system outages.
* Develop and maintain documentation of process flows, administrative summaries, and standard operating procedures
* Develops metrics that provide data for process management and indicators for future improvement opportunities.
* Measures performance against process requirements, aligning improvement projects to close performance shortfalls.
* Develop working relationships with client, third party vendors and /or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues.
* Participate in internal communications on standard processes and reporting.
* Troubleshoot application and data issues and direct to the appropriate contacts.
* Understand and mitigate risk; escalate high risk, complex or problematic issues to Management.
* Manage complex projects and work requests with consistent accuracy and completeness.
* Work collaboratively and productively to troubleshoot and resolve issues.
* All other duties as assigned
* Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
* People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.
* For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form

What Does A Professional Services Project Manager Do At Fiserv

* Manage, mentor, coach and develop members of the team (who are aligned to Principals and assigned to consulting projects) to promote a team orientated, challenging and innovative work environment
* Directly manage the associates on the team – from recruiting, and continuously improving the associate on-boarding to training, developing, actively engaging in performance management and promoting the associates’ career development path
* Manage team execution -- oversee daily project scheduling and consultant resourcing escalations
* Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle
* Determine appropriate actions and interventions in collaboration with internal resources and clients for projects at risk
* Forecast the resources and participants needed to achieve project goals
* Set and continually manage project expectations with team members and other stakeholders with a view to One Fiserv integration in all projects
* Hire, train, retain and mentor group that interfaces with clients and ensure that the team achieves and exceeds the clients' business objectives
* Being a Change Agent:
* Serve as a change agent in institutionalizing a process excellence culture that changes our associate mindsets and behaviors
* Build strong relationships with Principals and Managers across the Consulting Services Team and with key decision-makers on the Implementations and Client Care teams
* Meet with project stakeholders on an ongoing basis
* Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
* Create project change management plans and maintain feedback loops within and across teams
* Provide support and coaching to aid direct reports through transitions
* Create and enable reinforcement mechanisms and celebrations of success
* Contribute to the strategic direction of the Professional Services organization through leading and participating in internal initiatives
* Deliver on Process Improvements:
* Identify and drive process improvement opportunities that lower the risk of errors and increase efficiency
* Develop, implement and communicate best practices for the team
* Lead departmental and cross-functional business process improvement initiatives.
* Develop necessary budgets, business plans, timelines, performance metrics and communication processes to ensure success of assigned initiatives
* Proactively bring new process and automation ideas to the table to help the business scale
* The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities

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Professional Services Project Manager jobs

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Professional Services Project Manager Career Paths

Professional Services Project Manager

Professional Services Project Manager Demographics

Gender

  • Male

    67.1%

  • Female

    31.2%

  • Unknown

    1.7%

Ethnicity

  • White

    79.7%

  • Asian

    8.5%

  • Hispanic or Latino

    8.4%

  • Unknown

    2.9%

  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    33.3%

  • German

    13.3%

  • Irish

    6.7%

  • Chinese

    6.7%

  • Albanian

    6.7%

  • French

    6.7%

  • Carrier

    6.7%

  • Serbian

    6.7%

  • Mandarin

    6.7%

  • Croatian

    6.7%
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Professional Services Project Manager

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Professional Services Project Manager Education

Professional Services Project Manager

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Real Professional Services Project Manager Salaries

Job Title Company Location Start Date Salary
Manager of Professional Services Fundtech Corporation San Francisco, CA Sep 02, 2014 $164,403
Manager of Professional Services Fundtech Corporation San Francisco, CA Nov 19, 2015 $164,403
Professional Services and Project Manager Sable37 Inc. Newport Beach, CA Jan 01, 2016 $162,000
Manager, Professional Services Matrix-Exzac Jersey City, NJ Oct 01, 2013 $155,000
Manager-Professional Services Verizon Business Network Services, Inc. New York, NY Apr 22, 2013 $147,579
Manager-Professional Services Verizon Business Network Services, Inc. New York, NY Apr 20, 2014 $147,579
Manager, Professional Services Linedata Services (BFT), Inc. Denver, CO Oct 10, 2014 $145,000
Manager, Professional Services Egain Corporation Sunnyvale, CA May 04, 2016 $141,750
Manager, Professional Services Matrix-Exzac Jersey City, NJ Oct 01, 2013 $140,000
Manager, Professional Services Egain Corporation Sunnyvale, CA Jul 26, 2015 $130,525
Manager, Professional Services Egain Corporation Sunnyvale, CA Jul 16, 2015 $130,525
Manager, Professional Services Sugarcrm, Inc. Fort Lee, NJ Jan 08, 2016 $130,000
Manager-Professional Services Opera Solutions LLC Jersey City, NJ Jul 25, 2015 $130,000 -
$159,000
Manager-Professional Services Opera Solutions LLC Newton, MA Sep 13, 2016 $130,000 -
$159,000
Manager, Professional Services EMC Corporation Lisle, IL Oct 07, 2014 $125,050 -
$143,225
Manager, Professional Services EMC Corporation Lisle, IL Sep 03, 2015 $125,050 -
$137,555
Manager, Professional Services EMC Corporation Bedford, MA Jun 09, 2014 $124,634 -
$143,225
Manager, Professional Services Yodlee, Inc. CA Sep 29, 2011 $121,888 -
$130,000
Manager, Professional Services(Computer&Info.System Ciphercloud, Inc. San Jose, CA Jan 20, 2014 $120,286 -
$140,000
Manager, Professional Services(Computer&Info.System Ciphercloud, Inc. San Jose, CA Mar 01, 2013 $119,621 -
$140,000
Professional Services Project Manager Infor (Us), Inc. Chicago, IL Sep 04, 2014 $115,000
Manager-Professional Services Elance-Odesk, Inc. Mountain View, CA Oct 01, 2014 $115,000
Manager of Professional Services Vision Solutions, Inc. Irvine, CA Jan 11, 2011 $106,781
Manager, Professional Services Linedata Services (BFT), Inc. Seattle, WA Jan 12, 2015 $106,588
Professional Services, Project Manager Netsuite Inc. New York, NY Apr 01, 2014 $106,000
Professional Services Project Manager Kofax, Inc. Bedford, MA Oct 29, 2013 $106,000
Manager, Professional Services Allscripts Healthcare, LLC Pittsburgh, PA Sep 27, 2015 $105,233
Manager-Professional Services Symphony Teleca Services, Inc. Plano, TX Jan 19, 2015 $105,000

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Top Skills for A Professional Services Project Manager

ProfessionalServicesRevenueProjectManagementMethodologiesProjectScopeCustomerSatisfactionProjectPlansFinancialTechnicalConsultantsAdditionalRevenueWebBusinessProcessProjectDeliverablesBusinessDevelopmentProposalPTechnicalSupportHealthcareProcessImprovementCRMBusinessRequirementsCustomerService

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Top Professional Services Project Manager Skills

  1. Professional Services Revenue
  2. Project Management Methodologies
  3. Project Scope
You can check out examples of real life uses of top skills on resumes here:
  • Increased professional services revenue associated with interface projects by 15% during first 2 years as Manager of technical implementation team.
  • Collaborated with peer managers to create documentation and guidelines for successful, functional and profitable interface implementations and project management methodologies.
  • Reviewed and edited technical and functional design specifications to ensure the requirements and approach aligned with the project scope and goals.
  • Key responsibilities are team quota attainment and revenue results, solution delivery, project management, client education and customer satisfaction.
  • Created and maintained Project plans and internal management reporting.

Top Professional Services Project Manager Employers

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Professional Services Project Manager Videos

Career Advice on becoming a Project Manager by Andy P (Full Version)

How Professional Services Companies Use ProjectManager.com

Conversation with a IT Project Management Professional

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