Professional technician full time jobs

Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration. Responsibilities: Provide end-to-end application or infrastructure service delivery to support business operations. Execute policies and procedures to ensure operational stability and availability. Monitor production environments for anomalies, address issues, and utilize standard observability tools. Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration. Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure. Participate in bridge calls and communicate effectively with individuals at all levels. Administer and troubleshoot Mainframe-related components. Collaborate in large teams to achieve organizational goals. Qualifications: Bachelor's degree in information systems or a related discipline, or a 3-year technical degree. 4+ years of experience in Mainframe Operations. Experience with Mainframe System and Batch Operations specifically in IBM Z series Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console. Knowledge of Mainframe IPL (Initial Program Load). Basic knowledge of hardware break fixes and storage functions is an advantage. Strong problem-solving skills and decision-making ability for complex problems. Excellent oral and written communication skills. Ability to identify and implement automation opportunities. Effective listening skills and the ability to work well in a team environment. Attention to detail and adherence to policies and procedures. Ability to learn and apply technical information in a fast-paced environment. Additional Information: Dress Code: Casual About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $40 - $45 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! **Position Type:** Full-Time **Starting Wage:** $23.75 per hour **Wage Increases:** Year 2 - $24.50 | Year 3 - $25.25 | Year 4 - $26.00 **Work Location:** Dublin, OH **Duties and Responsibilities:** Must be able to perform duties with or without reasonable accommodation. - Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. - Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. - Notifies their direct leader of recurring issues providing suggested process improvements. - Escalates to the appropriate level of support and/or management when necessary. - Suggests process improvements to their leader in areas that could positively impact the business and the level of support. - Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. - Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. - Other duties as assigned. **Job-specific Competencies:** Knowledge/Skills/Abilities - Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Gives attention to detail and follows instruction. - Excellent verbal and written communication skills. - Ability to prioritize and work under strict deadlines. - Ability to work both independently and within a team environment. - Ability to stay organized and multi-task efficiently. - Ability to interpret and apply company policies and procedures. - Knowledge of business system and processing requirements. - Proficient with office productivity software. - Develops and maintains positive relationships with internal and external parties. - Prepares written materials to meet purpose and audience. **Education and Experience:** - High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. **Physical Requirements:** - Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. - Regularly required to sit, reach, grasp, stand and move from one area to another. - Constantly and repeatedly use keyboard/mouse. - Occasionally required to push, pull, bend, lift and move up to 50 lbs. - Occasionally required to handle small computer components to perform tasks. - Regularly required to read and identify small status listings, markings and components. **Travel:** - Minimal travel required as needed for job related duties such as training, project work and administrative tasks. ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._

Compliance and Data Support Analyst to fill the position of Technical, Systems, or Senior Systems Analyst Salary Range - Technical Analyst - $6,288.00 -$7,860.00 Systems Analyst - $7,979.00 - $10,173.00 Senior Systems Analyst - $9,155.00 - $11,673.00 Location - Columbus (preferred), Kearney, Doniphan, or York, Nebraska; This is not a remote position and will be required to report to the designated office on a daily basis. Employment Type: Full-time Posting Date: 9/26/2025 Closing Date: 10/26/2025 Are you hard-working and eager to make a meaningful impact in the ever-emerging energy industry? Come join us! By joining the Nebraska Public Power District team, you're becoming part of a close-knit community that embodies the values and traditions of the state. More than generating and delivering power, we empower our employees to thrive both personally and professionally. With safety at the helm, we have created a supportive and inclusive work environment that fosters innovation and growth. Here, you're not just an employee; you're a valued member of a family that respects and supports each other. Our power grid has been consistently ranked one of the most reliable and resilient, but our reputation for excellence extends beyond our customer service to our employee satisfaction. Many of our team members have built lifelong careers here, advancing through the ranks thanks to our robust training programs and opportunities for professional development. With us, you'll find a place where your efforts are recognized and rewarded, where you're making a deep impact on the communities around you, and where you can truly power a career that you can be proud of. Get to know us more here Position Summary NPPD is seeking a detail-orientated and motivated individual to join our team with a focus on data support and compliance. This role is ideal for someone with foundational database knowledge and a strong interest in data integrity, process documentation, and regulatory compliance, particularly NERC CIP standards. The day-to-day operations will support compliance documentation, data tracking, and reporting processes that adhere to critical infrastructure protection requirements. This will include a variety of traditional Information Technologies (IT), and Operations Technologies (OT) systems that support and protect the electrical grid. It will also include working with personnel from various groups including generation, substations, telecommunications, physical security & cybersecurity. Education, Training and Experience Technical Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field (OR) Associate degree and a minimum of three (3) years technical IT experience, including specific experience as listed below (OR) High school diploma/GED and a minimum of five (5) years technical IT experience, including specific experience as listed below. Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of four (4) years technical IT experience as listed below (OR) Associate degree and a minimum of six (6) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of eight (8) years technical IT experience including specific experience as listed below. Senior Systems Analyst: Bachelor's degree in Computer Science, Information Technology, or a related field and a minimum of eight (8) years technical IT experience as listed below (OR) Associate degree and a minimum of ten (10) years technical IT experience including specific experience as listed below (OR) a high school diploma/GED and a minimum of twelve (12) years technical IT experience including specific experience as listed below. Experience Ability to work independently and in cooperation with others on multiple activities with flexibility to manage competing demands and changing priorities. Excellent communication, interpersonal, and organization skills. Excellent analytical problem-solving skills. Must be customer-service oriented and adaptable to ongoing change. Preferred Technical Skills and Supported Products Ideal candidates will have experience with some or all of the following: Process Support -Follow standard operating procedures (SOPs) for data handling and compliance workflows. -Assist in updating SOPs and training materials as needed. Database Maintenance -Input, update, and maintain records in internal databases (e.g., SQL, Access, Excel-based systems). -Perform routine data quality checks and resolve discrepancies. Reporting & Documentation -Generate basic reports using queries or templates. -Maintain logs, checklists, and compliance documentation. Compliance Monitoring -Assist in tracking and documenting compliance with internal policies and external regulations. -Support audits by preparing reports and gathering documentation. Collaboration -Work closely with internal staff to ensure data accuracy and regulatory alignment. -Participate in team meetings and contribute to continuous improvement discussions. -Maintaining OT Cybersecurity best practices and documentation. Other Skills -Cybersecurity asset and vendor risk assessments. -Systems administration of Windows, endpoint protection, and logging. Licenses and/or Certifications Security Clearance: Incumbent may be required to satisfy any existing and future District security clearance or background check requirements for access to key NPPD locations and/or supporting sensitive business applications. Obtain and maintain intermediate to advanced technical certification aligned with key business system platform(s) used at the District (for example, SAP, Microsoft Certifications, and Security related best practices) as applicable. Essential Duties & Responsibilities Technical Analyst: Analyze, design, develop, configure, maintain, troubleshoot, and provide direction and support for complex systems, applications and databases in support of the District's computing environment. Provide technical architecture recommendations and apply best practices in system design, development, and testing. Collaborate with/advise/coach other ET/Corporate Security and business unit analysts to ensure understanding of business and technical work processes, tools, and best practices. Evaluate, create, document, and test complex system-related interfaces and integration. Maintains efficient and effective management of vendor contract service relationships pertaining to technical services. Provide 24/7 system support, as needed. Systems Analyst: In addition to being proficient in all duties of the Technical Analyst, the Systems Analyst will also be responsible for the following duties: Lead special task groups, trouble-shooting efforts, and integration and/or improvement project teams. Lead the development and implementation of training and communications plans/materials. Essential Duties & Responsibilities Senior Systems Analyst: In addition to being proficient in all duties of the Technical and Systems Analyst, the Senior Systems Analyst will also be responsible for the following duties: Proven understanding of key NPPD business unit activities and successful application of ET/Corporate Security technical solution design, development, and responsive customer support and service. Work closely with ET/Corporate Security management to oversee and lead resolution of complex technical challenges and new business system initiatives. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview. Technical Analyst - Pay Grade - 12 Monthly Typical Pay Grade Starting Salary Range: $6,288.00 - $7,860.00 Systems Analyst - Pay Grade - 14 Monthly Typical Pay Grade Starting Salary Range: $7,979.00 - $10,173.00 Senior Systems Analyst - Pay Grade - 15 Monthly Typical Pay Grade Starting Salary Range: $9,155.00 - $11,673.00 Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer

IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Apply SUPV IT CYBERSECURITY SPECIALIST (PLCYPLN/INFOSEC) Department of Defense Defense Information Systems Agency J9(HAC)/HYBRID CLOUD SOLUTIONS - HYBRID COMPUTING LOB DIV (ORG DKAWCS-HC32) Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/HYBRID CLOUD SOLUTIONS - HYBRID COMPUTING LOB DIV (ORG DKAWCS-HC32). Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure. It is located in the DISA J9(HAC)/HYBRID CLOUD SOLUTIONS - HYBRID COMPUTING LOB DIV (ORG DKAWCS-HC32). Overview Help Accepting applications Open & closing dates 12/11/2025 to 12/17/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $146,481 to - $195,200 per year This is a salary range. Actual salary will be determined based on locality. Pay scale & grade GG 15 Locations 1 vacancy in the following locations: Montgomery, AL Denver, CO Fort Meade, MD Columbus, OH Show morefewer locations (6) Oklahoma City, OK Chambersburg, PA Mechanicsburg, PA San Antonio, TX Ogden, UT Arlington, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 15 Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Sensitive Compartmented Information Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * National security Financial disclosure Yes Bargaining unit status No Announcement number CES-DISA-12843948-25CB Control number 852174200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Open to U.S. Citizens. Videos Duties Help * Serves as Deputy of a Line of Business (LOB) in the formation of goals, policies, and strategic planning to ensure that DISA-driven information technology policies and objectives are achieved for standardization and consolidation. * Establishes goals and objectives, long- and short-range planning, and strategic plans, which address and meet the information requirements of Department of Defense customers in the LOB in geographically separated, but a heterogeneous environment. * Analyzes Line of Business portfolios from a cost, capacity, and forecast perspective, and evaluates new technologies and applications. * Represents the Line of Business in conferences, committees, and higher-level meetings to include the Department of Defense, DISA, Military Departments, Defense Agencies, other Federal Agencies, and commercial industry, among others. * Sets broad objectives, monitors subordinate employees' performance in providing Line of Business services, reviews accomplishments, and takes appropriate corrective action when deficiencies are noted. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This position requires a Top Secret/SCI security clearance. * Drug Testing Position. * OGE-450 Financial Disclosure Statement required. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail - Experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs Oral Communication - Briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience Problem Solving - Identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions Qualifying Experience: To qualify at the GG-15, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience managing and directing data analysis regarding incident management; producing metrics to evaluate planned projects; and planning, designing, and implementing new/improved processes. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experienceat the GG-15 grade level. Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. * This position is subject to completion of 1 year probationary period for assignment to a supervisory position. * Accepting this position, you may be required to serve 3 years during which we will evaluate your fitness and whether your continued employment advances the public interest. * Telework availability will be based upon the mission requirements and supervisory determination. * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7). * We may use this announcement to fill additional vacancies within 90 days of the closing date. * Moving costs MAY be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * Recruitment, relocation, or retention incentives MAY be authorized. * This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Competencies: Program Management Project Management Customer Service Operations Support Communication You can preview the Questionnaire here:******************************************************** Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/17/2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/17/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - HC/Server LOB 6910 Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 12/17/2025. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast

JobID: 210677338 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $142,500.00-$200,000.00; Jersey City,NJ $142,500.00-$200,000.00 We are seeking a highly skilled candidate with a strong background in cybersecurity and a keen ability to gather and review findings and telemetry data, conduct root cause analysis, and articulate risk effectively. As a Cybersecurity - Tech Risk Lead at JPMorgan Chase within Cybersecurity Technology & Controls, you will play a pivotal role in ensuring the security and resilience of our systems and data. You will focus on the identification, analysis, and management of cyber risks, leveraging your expertise in cybersecurity to strengthen defenses, minimize vulnerabilities, and ensure compliance with security standards. You will have the opportunity to gather and review findings and telemetry data, conduct root cause analysis, and articulate risk effectively. This role provides an exciting opportunity to collaborate with cross-product and functional teams, stay abreast of the latest developments in technology and cybersecurity, and implement innovative solutions to enhance the organization's risk posture. Job Responsibilities: * Collect and meticulously review findings and telemetry data to ensure comprehensive risk assessment. Utilize advanced data analytics to identify patterns and anomalies that may indicate potential risks. providing a comprehensive risk assessment. * Conduct thorough root cause analysis to identify the underlying causes and themes of issues and incidents, developing actionable insights and recommendations to address these root causes and prevent recurrence. * Leverage subject matter expertise in cybersecurity controls and technology operations to identify emerging issues and articulate associated risks clearly. Communicate risk findings to stakeholders in a manner that is both informative and actionable. * Collaborate with cross-product and functional teams to analyze high-priority risks, evaluate gaps in related standards and controls, and create outputs that propel remediation plans, controls, and standards development. * Prepare detailed reports and documentation of risk assessments, findings, and recommendations. Ensure all documentation is accurate, comprehensive, and accessible to relevant stakeholders. * Develop and maintain strong business and technology relationships, becoming a trusted partner. Communicate risk and control findings with key stakeholders, develop recommendations, and provide accurate metrics and management reports. * Stay abreast of the latest developments in technology and cybersecurity to continuously improve risk management processes. Implement innovative solutions to enhance the organization's risk posture. * Champion the adoption of emerging technologies and industry best practices to enhance the firm's risk management capabilities and fuel continuous improvement initiatives. Required Qualifications, Capabilities, and Skills:: * Obtain 6+ years of training or experience in cybersecurity with a strong understanding of threat modeling and risk assessment. * Strong analytical skills and experience in data analysis and root cause analysis. * Familiarity with industry standards and best practices for cyber risk management. * Subject mater expertise in at least one of the following domains: Vulnerability Management, Data Protection & Cryptography, Security Operations, Security Config, secure SDLC, Identity and Access Management. * Deep understanding of cyber risk scenarios for on-prem, SaaS and cloud-based solutions. * Excellent command of cyber and operations risk management processes, principles, and architectural requirements. * Demonstrated ability to work collaboratively with cross-functional teams. * In-depth knowledge of current cybersecurity threats, trends, and best practices. * Ability to prioritize and work under stringent timelines and lead within a cross-line of business technology organization. * Keen understanding of national and international laws, regulations, policies, and ethics related to financial industry cybersecurity. Preferred Qualifications, Capabilities, and Skills: * AI Prompt Engineering * Hands-on experience with security testing, simulations, or tabletop exercises * Knowledge of cloud security principles and securing modern architectures (e.g. containers, micro-services) * Relevant certifications in cybersecurity or risk management are a plus * Experience operating in environments governed under compliance, regulatory, or risk reduction controls #CTC

About Forge At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from idea into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities - all united by one goal: improving lives. If you're driven by purpose and excited to make a tangible impact, this is where your journey begins. Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won't just watch innovation happen - you'll be part of it. Whether you're scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you'll play a key role in bringing hope to patients with genetic diseases. About The Team: The GMP Manufacturing Support Technician performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for cleaning and sanitizing GMP equipment and facilities, stocking supplies, and assisting with tubing set preparation. This is a great opportunity to gain hands-on experience in a regulated manufacturing setting and contribute to the production of life-changing gene therapy products. What You'll Do: Clean and sanitize GMP manufacturing areas and equipment following standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP) regulations. Assist in tube set preparation under supervision, adhering to specific procedures and documentation practices. Monitor and restock cleaning supplies and consumables, maintaining inventory levels and placing orders as needed. Maintain real-time and accurate documentation; perform the manufacturing review of logbooks, MPR's, and associated documents. Assist in troubleshooting and resolving minor equipment or process-related issues under the guidance of senior team members. Collaborate with cross-functional teams, including GMP Manufacturing, Quality Assurance, Quality Control, and Product Development, to support efficient manufacturing operations. Assist in equipment setup, inventory management, and material requests for cleaning and manufacturing activities. Adhere to strict GMP gowning procedures, including the use of sterile coveralls, boots, hair net, face covering, goggles, and gloves to prevent contamination and ensure compliance with regulatory standards for cleanroom environments. Participate in process improvement initiatives by identifying opportunities to enhance efficiency and compliance. What You'll Bring: High school diploma required. Experience with cleaning and sanitization, equipment setup, or media preparation is preferred. Ability to follow written instructions, such as SOPs or work instructions. Basic computer skills and the willingness to learn new systems. Must be self-motivated, a team player, organized and proactive. Experience in a GMP, manufacturing, laboratory, or cleanroom setting is a plus but not required. Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules. Ability to work in classified cleanroom environments for extended periods while fully gowned in aseptic/sterile PPE attire. Able to lift up to 40 pounds and remain standing or walking for extended periods throughout the shift. Physical Requirements: This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Forge Your Future with Us What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together. At Forge, your growth matters. We're committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we're proud to see team members grow with us. If you're ready to use your talent to help deliver hope to patients around the world, join us - and be part of something bigger than yourself. We've Got You Covered We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable. Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents Competitive PTO (plus 14 paid company holidays) Annual bonus for all full-time employees 401(K) company match Onsite gym Fully-stocked kitchen with free food/drinks 12 weeks of paid parental leave - additional discount programs include childcare support & dependent care Employee Assistance Programs Wellness benefits (financial planning services, mental health counseling, employer paid disability) Professional & Personal development resources

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Job DescriptionGoal: To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff. Contracted by: School Board by recommendation of the Superintendent Accountable to: Assistant Superintendent Type of Position: Full-time Personal/Spiritual Qualities All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities: Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity. Commitment to being a godly role model and maintaining a prayerful attitude. Display a spirit of dedication, service, commitment, flexibility, and enthusiasm. Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers. Ability to listen and respond to wise counsel. Complete acceptance of Tree of Life Christian Schools' Statement of Faith. Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life's Statement of Faith. Professional Requirements Thorough knowledge of computers, peripherals, and network hardware. Working knowledge of telephone systems and Internet infrastructure. Understanding of current and late-model computer hardware and software. Expertise in cybersecurity, data protection policies, and content monitoring. Ability to learn and adapt to new technology, products, and procedures. Strong problem-solving and troubleshooting skills. Ability to assist and guide users in resolving technology-related issues. Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary. Willingness to travel between campus locations as needed. Ability to plan, implement, and manage technology projects efficiently. Experience working within budget constraints for IT equipment and services. Core ResponsibilitiesHardware & Equipment Management Install, maintain, and troubleshoot computers for Tree of Life personnel and students. Assist with installation and maintenance of printers, network hardware, and other peripherals. Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity. Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible. Maintain an organized and updated system for hardware identification, inventory, and record-keeping. Ensure a sufficient and well-organized stockpile of accessories and spare parts. Software & System Administration Assist in maintaining Google operating systems and school-wide software solutions. Install and manage specialized software applications as needed. Ensure access and functionality of web-based applications for staff and students. Oversee the proper operation and synchronization of Google system calendars. Cybersecurity & Compliance Monitor network security, implement content filtering, and enforce data protection protocols. Ensure compliance with cybersecurity best practices and educate staff on safe computing habits. Identify and mitigate potential security threats, unauthorized access, and phishing attempts. Regularly review and update IT security policies in accordance with school policies and legal requirements. Helpdesk & User Support Provide timely and efficient technical support to faculty, staff, and students. Troubleshoot network and system issues, ensuring minimal downtime. Attempt equipment repair when feasible, replacing hardware when necessary. Train and onboard new users in school technology systems, software, and procedures. Communicate effectively with users of varying levels of technical proficiency. Maintain an internal knowledge base for common technical issues and resolutions. Network & Infrastructure Maintenance Install and maintain network infrastructure, including running cables and configuring network hardware. Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables. Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed. Use appropriate tools for network installations and furniture assembly related to technology equipment. Work closely with the Building Supervisor and maintenance staff to coordinate installation projects. Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks. Training & Technology Education Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency. Provide ongoing support in using Google Suite, classroom technology, and digital learning tools. Educate staff and students on cybersecurity awareness and best practices. Vendor & Budget Collaboration Research and recommend vendors for hardware, software, and IT services. Assist in managing IT-related expenses within the school's budget. Evaluate cost-effective solutions for school technology needs while maintaining performance standards. Coordinate with external service providers for repairs, upgrades, and support. Evaluation Criteria Performance for the IT Coordinator will be evaluated based on: Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems. Response Time & Support: Ability to provide timely and effective technical assistance to staff and students. Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection. Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology. Communication & Training: Ability to effectively communicate technical information and train users in system operations. Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use. Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints. Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is looking for a Junior or Entry-Level BIM Technician to join our Water Design team. This hybrid role will be based out of our Columbus, OH location. The Junior or Entry-Level BIM Technician will be responsible for developing engineering drawings and models and preparing designs from general instruction and/or preliminary sketches, diagrams, or schematics prepared by Engineers or others. The ability of the Junior or Entry-Level BIM Technician to perform their own designs (Engineering) is preferred but not a requirement. Role Accountabilities We are looking for an junior/entry-level CAD/BIM Designer to join our team and support the creation of detailed project drawings, plans, and models for a variety of engineering projects. The role is responsible for Updating and creating drawings for site development, grading, utility piping layouts, process mechanical plans, and construction details using AutoCAD and Revit. You will work closely with engineers and designers to generate accurate, high-quality engineering drawings from provided redlines or design schematics. Responsible for producing floor plans, elevations, section cuts, and schedules in AutoCAD and Revit. You will also be tasked with maintaining site record drawings and ensuring that your work aligns with discipline-specific and company CAD/BIM standards. Meet project deadlines while maintaining quality and accuracy will be critical to the success of the projects you contribute to. Manage your workload throughout the entire project lifecycle, coordinating with local engineers and remote teams to ensure timely delivery of construction plans and related documents. The ideal candidate will demonstrate strong knowledge of CAD and BIM standards, with proven experience working with facility MEP system drawings, asset hierarchies, and associated O&M documents. Proficiency in the Microsoft Office Suite is required to efficiently manage project documentation and daily tasks. Excellent written and verbal communication skills are essential, as this role involves working collaboratively within a team environment and coordinating effectively with colleagues across multiple offices. Required Qualifications 0-2 years of experience working in CAD and BIM, with proficiency in both AutoCAD (2016 or newer) and Revit. High school diploma or equivalent plus up to 2 years of college/university level education in Engineering or similar, Preferred Qualifications A background in architecture, construction management, engineering, or a related field is preferred Experience working with remote teams will be a valuable asset. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $20.65-$30.98 per hour. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #Resilience-ANA #Water-ANA #LI-RV1 #EarlyCareersANA

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 2 years of experience in Manhattan WMoS implementation & support • Knowledge in MHE integration from Manhattan WMoS • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment • At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process • Experience and desire to work in a Global delivery environment The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 4 years of experience with Information Technology Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. This is a Full-Time / Permanent job opportunity . • •• Only US Citizen, Green Card Holder H4ead, L2 ead Gc Ead can apply. ** All your information will be kept confidential according to EEO guidelines.

The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service. PRIMARY RESPONSIBILITIES Build and maintain relationships with clients and other team members. Perform software/hardware upgrades. Install, maintain, and repair, desktop hardware, network equipment and PC peripherals. Maintain daily service calls and meet requested SLA time frames based on client expectations. Provide detailed progress updates in a timely and accurate manner. Perform routine maintenance following company and vendor standards. Work to ensure physical cabling infrastructure meets desired standards. Participate in equipment liquidations. KNOWLEDGE AND SKILL REQUIREMENTS Display a professional, reliable, trustworthy, and positive demeanor. Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system. Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background. Have organizational skills with strong orientation to detail and ability to follow-through on tasks. Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy. Have experience with Microsoft Office applications. Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS. Be familiar with network-based PC operating system deployment. Possess ability to maintain confidentiality of information accessed, processed, or stored. A+, Network+, MTA, MCSA certifications are desirable. Able to: work and adapt in an evolving-priority environment. follow processes and protocols. meet deadlines and to manage multiple tasks simultaneously. ensure physical cabling meets desired standards. learn software tools/applications (e.g., asset tracking and ticketing system) WORKING CONDITIONS + REQUIREMENTS Working conditions are normal for an office environment and will require: Reliable transportation, valid driver's license, and valid vehicle insurance. Local travel and occasional travel to other parts of Ohio or out of state. May require occasional evening and weekend work. Must be able to lift/carry 50lbs. May occasionally require work weeks over 40 hours. APPLICATION To apply, submit an application online through our Career Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country. FIT Technologies offers a comprehensive benefits package including: Health, dental, vision, life insurance Paid time off and paid holidays Paid Parental Leave Employee Stock Ownership Plan 401(k) with match Dependent Care FSA To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users. FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.

Peregrine Team is hiring for Site Technicians in Springfield, OH. This position is a full-time role with full benefits and competitive pay. As a Site Technician, you'll support the successful execution of post-construction cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments. Starting at $20/hour Job Duties: Follow directions from Supervisor and/or Team Lead Clean, vacuum, and chemically treat surfaces within post-construction or technical environments Subfloor and drop ceiling vacuuming and wiping Clean exterior surfaces of cabinets and hardware Mop and vacuum floor surfaces (vinyl, HPL, and similar) Dust and wipe furniture, machines, walls, and windows Requirements: Ability to read, write, and communicate in English Reliable transportation Valid government-issued ID Comfortable with physical labor and standing for extended periods Preferred: OSHA 10 or 30 certification Forklift experience Knowledge of data centers Previous janitorial or post-construction cleaning experience Willingness to travel Bilingual is a plus Email your resume to [email protected] ASAP or apply here for consideration.

**Specialty/Competency:** Software Engineering **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: + Craft and convey clear, impactful and engaging messages that tell a holistic story. + Apply systems thinking to identify underlying problems and/or opportunities. + Validate outcomes with clients, share alternative perspectives, and act on client feedback. + Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. + Deepen and evolve your expertise with a focus on staying relevant. + Initiate open and honest coaching conversations at all levels. + Make difficult decisions and take action to resolve issues hindering team effectiveness. + Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you will lead the design, build, and ship AI-powered features and platforms, focusing on large language models, retrieval-augmented generation, and machine learning systems in production. As a Senior Manager you will serve as a strategic advisor, leveraging your knowledge to drive project success and promote operational excellence while interacting with clients at a significant level. This position allows you to demonstrate impactful problem-solving skills and foster meaningful client interactions to build lasting relationships. Responsibilities - Utilize problem-solving skills to address project challenges - Guide teams in the creation of innovative solutions - Confirm operational excellence in project execution - Mentor team members to enhance their skills and contributions - Stay updated on industry trends to inform project direction What You Must Have - Bachelor's Degree - At least 6 years of experience in progressive roles focused on managing information technology applications and its overall impact on business strategies and productivity - In lieu of a Bachelor's Degree, for each year of college not completed, demonstrate three years of specialized training and/or progressively responsible work experience in technology, in addition to the minimum years of experience required for the role. What Sets You Apart - Bachelor's Degree in Computer Applications, Computer Programming preferred - Demonstrating skills in enhancing project outcomes - Utilizing knowledge to identify and address client needs - Fostering meaningful client interactions - Guiding teams through complex challenges - Owning the end-to-end lifecycle of AI features - Staying current with advancements in generative AI technologies - Understanding cloud platforms and services - Working knowledge of database technologies Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

Job Title: IT Support Technician I Department: Information Technology Reports To: IT Regional Manager Job Type: (Full-time, Part-time, Remote, etc.) Full Time, onsite Travel: minimal between farms Job Summary The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Troubleshoot basic hardware, software, and network issues Provide technical support and training to end-users Manage and maintain technology inventory Implement and monitor security measures Set up and manage user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications High School Diploma, GED, or equivalent experience 0-2 years of relevant experience, preferably in IT technical support Proficiency in computer hardware, software, and networking systems Strong problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Associate's degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality." We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you're made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** This role offers a Sign-On Bonus of $2,000 The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. Pay Range: $22.70 - $41.28 Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication. These rates reflect average productivity by region. **Responsibilities** + Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems + Adequately explain technical diagnoses and needed repairs to non-mechanical individuals + Stay current with rapidly changing automotive technology through continuous paid formal training + Assist and train technicians/mechanics in performing technical activities **Minimum Qualifications** + Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. + Must have a minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment. + A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required. (New hires with external similar qualifications/certifications will have up to 2 years of employment to comply) + Maintains Federal, State and Local certification/license where applicable. + Ability to communicate technical information to non-technical people. + Reading, writing and math skills. **Our Crew Knows Benefits** Health benefits that start on day one of employment, for all of our full-time teammates: + Paid vacation and holidays - On-the-job training and company-funded ASE certifications + Tuition reimbursement program - 401(k) match + Vision and Dental Coverage - On demand pay (daily pay) program available **Our Values Give Back To You** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community & Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Compensation Type: Hourly Compensation: $18.00 The Learning Support Specialist II (LSS II) performs the duties of a professional tutor in their area(s) of academic expertise and experience. The LSS II tutors in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter and to develop and apply effective learning and critical thinking skills. The LSS II must be able to work with multiple students and with other tutors present, in a shared tutoring space. This position requires a strong command of the subject matter, an understanding of effective learning skills, and the ability to engage actively and creatively with students using a variety of methods and tutoring strategies. The LSS II communicates with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II also provides general support for tutoring programs and activities, outreach events and activities, and daily program operations, as needed. Tutoring * Provides direct support to students in learning and understanding concepts, assignments, and material in the tutor's area(s) of expertise. * Helps students to develop and apply effective studying, time management, and critical thinking skills. * Meets with students by appointments and as drop-ins, depending on availability. Tutoring Program & Operational Support * Maintains documentation of all tutoring sessions. * Proficiently uses and implements the College's tutoring and record-keeping software. * Assists with training and mentoring of Peer Learning Success Leaders and new LSS IIs. * Works collaboratively with tutoring administration, staff, and tutors to develop strategies and materials for effective tutoring and learning skills support. * Contributes to the work of the tutoring program by participating in promotion and outreach events and assisting with the daily operations of the Tutoring Center as needed. Continuous Learning & Mentoring * Maintains a thorough knowledge of subject concepts and materials, as well as multiple instructional methodologies, to accommodate various student learning styles. * Attends tutor training sessions and participates in professional development activities covering a variety of tutoring and academic skills-related topics. * Provides support to LSS, LSS1, Peer Tutors & Supplemental Instructional Leaders. * Assists with technical support of tutoring software and reports. Culture of Respect * Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications * Master's Degree in a related field. * One (1) year of teaching and/or tutoring experience in an educational environment. Speech or Public Speaking. Additional License Requirements * State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). * An appropriate combination of education, training, coursework, and experience may qualify a candidate. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: * Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. * Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.