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Professional Technician remote jobs

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  • Salesforce Support Analyst / Contract / Hybrid / Plano, TX

    Motion Recruitment 4.5company rating

    Remote job

    Our client, a leader in financial technology, is hiring for a contract Business Systems Analyst II. This is a hybrid position with 3 days onsite per week in Plano, TX. 50% of the role is focused on supporting Salesforce Reporting, Dashboards, and Analyst Case Queues. 50% of the role is analyzing Salesforce/Operations trends, determining the pain points for reporting/queues to optimize processes. Required Skills: Strong experience with Salesforce Lightning and generating Salesforce reporting Experience using Omni Supervisor for monitoring queue's, skillsets Exceptional attention to detail to ensure data integrity and accuracy in all tasks A strong sense of urgency to address time-sensitive issues and adapt to a fast-paced environment Strong analytical and organizational skills with the ability to identify trends, solve problems, and make data-driven decisions Effective communication skills to interact with cross-functional teams and convey information clearly. Proficiency in WFM tools, spreadsheets, and ticketing systems (prior experience is a plus). Responsibilities: Reporting: Generate, review, and distribute reports related to staffing, scheduling, performance, and other WFM metrics. Ticketing: Manage and resolve workforce-related tickets in a timely and organized manner to ensure seamless communication and issue resolution. Real-Time Monitoring: Actively monitor staffing levels, queues, and performance metrics in real time to identify variances and make quick adjustments as needed. Data Entry: Accurately input and maintain workforce-related data in relevant systems to ensure organizational metrics and scheduling are up to date. Reskilling: Collaborate with team leads to facilitate reskilling initiatives, ensuring resources are deployed effectively based on business priorities.
    $44k-74k yearly est. 4d ago
  • L-1 Technical Support

    Tabit.Cloud

    Remote job

    Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person. Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand. ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues. Perform menu changes and order workflow adjustments as per customer instructions. Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention. Gather and communicate data from multiple sources from relevant parties to provide timely solutions. Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products. Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers. Who You Are: 1+ years of experience working in a full-service restaurant in a FOH role is highly desired. B.A/B.S or preferred but not required. Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space. Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others. Must be willing to work flexible hours including overnights, weekends, and holidays. Demonstrated ability to learn new software solutions quickly. Experience in a training/implementation/technical support role. Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills. Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time. Must have excellent verbal & written communication and interpersonal skills. Innovative, driven, motivated, results-oriented and energetic. Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude. Complex problem-solving skills and attention to detail are required. Possess outstanding decision making and analytical skills. Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc). Experience working with a CRM/Helpdesk tool, preferably Zendesk. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more!
    $31k-53k yearly est. 1d ago
  • IT Professional - Financial Education & Wealth Strategy Consultant (Remote)

    Build Your Legacy Now

    Remote job

    At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote
    $52k-81k yearly est. 5d ago
  • Salesforce Support Analyst

    Diversified Services Network, Inc. 4.2company rating

    Remote job

    Diversified Services Network, Inc. (DSN) is seeking a full-time Salesforce Support Analyst to join our team! We offer a FULLY REMOTE work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! This is a Support Analyst position (not a Business Analyst or Developer role). The analyst will support a critical program called Prioritize Service Event (PSC), which helps dealers receive service leads and generates significant revenue for the organization. This role is critical in ensuring seamless functionality, data integrity, and user satisfaction across our Aftermarket Sales (ASC) and Aftermarket Marketing (AMC) platforms. JOB RESPONSIBILITIES: Provide second-level support (first-level answers calls, second-level resolves issues). Serve as the primary support contact for Salesforce communities delivering PSE services to dealers. Understand how the Salesforce Communities (Aftermarket Sales and Aftermarket Marketing) work end-to-end. Analyze and troubleshoot issues related to Salesforce functionality, data flows, and system integrations. Collaborate with digital and external teams to resolve platform, data, and integration challenges. Provide timely updates to MSORs on open support tickets to facilitate dealer communication. Work directly with dealers to resolve issues within the ASC and AMC communities. EDUCATION & EXPERIENCE REQUIRED: Bachelor's and/or master's degree with 2-4 years' experience supporting the Salesforce platform. REQUIRED SKILLS: Basic Salesforce knowledge; Salesforce Admin certification required, Platform certification highly preferred: Salesforce Administrator Certification, OR Salesforce Advanced Administrator or Platform Developer I Certification. Experience supporting Salesforce Communities or Experience Cloud. Familiarity with data integration tools and troubleshooting APIs or middleware. Knowledge of the Heroku platform and its integration with Salesforce. SOFT SKILLS REQUIRED: Strong verbal and written communication skills. Demonstrated analytical, critical thinking, and problem-solving abilities. Proven ability to coordinate across multiple teams and stakeholders. BENEFITS: 401(k) Dental insurance Vision Insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid Holidays Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! ****************************
    $60k-103k yearly est. 3d ago
  • Workday Technical Lead

    Vertex Elite LLC 4.7company rating

    Remote job

    Dear all, Vertex Elite is currently seeking a qualified Workday Technical Lead to join our team. If you or someone you know is interested, please feel free to reach out for more details or share your updated resume. Work Authorization : USC or Any valid USA work authorization Job Type : Contract Location : 100% Remote Duration : Long term Required Workday Modules Experience Core HCM Talent & Performance / Optimization Advanced Compensation Peakon VNDLY PRISM With Best Regards, Rama Raju | Vertex Elite LLC | E-Verified Company | ********************
    $73k-107k yearly est. 4d ago
  • Kronos/UKG Workforce Management Support Specialist

    Techprojects

    Remote job

    Greetings! Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you. Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm. Job Summary: We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations. Key Responsibilities: Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.). Troubleshoot complex system issues, escalating to vendors or engineering as needed. Manage and resolve service tickets, perform root cause analysis, and document resolutions. Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP). Handle configuration changes, system patches, and upgrades. Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions. Perform regular health checks, system audits, and ensure data integrity. Participate in system enhancements, testing, and UAT support. Create and maintain clear support documentation and knowledge base articles. Deliver prompt, courteous, and effective communication to users and business stakeholders. Required Skills & Qualifications: 7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems. Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM). Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues. Familiarity with Kronos application architecture, job scheduler, and logs. Experience with interface monitoring, data flow, and integration troubleshooting. Solid understanding of business processes in HR and Payroll. Excellent communication skills - both written and verbal - to work effectively across remote teams. Comfortable working in a fast-paced, high-availability support environment. Ability to work independently with minimal supervision in a fully remote setting. Preferred Qualifications: Experience with UKG Dimensions or transition/migration projects from Kronos WFC. Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI). ITIL certification or experience working in ITSM frameworks.
    $40k-70k yearly est. 5d ago
  • Desktop Support Specialist

    SISL Global

    Remote job

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction
    $31k-43k yearly est. 3d ago
  • Information Technology Support Technician

    Ltimindtree

    Remote job

    ● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
    $42k-71k yearly est. 4d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Remote job

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.
    $44k-53k yearly est. 3d ago
  • IT Support Engineer L2 (MSP)

    Bowman Williams

    Remote job

    IT Support Engineer - Houston, TX 77043 | $60K-$70K + Benefits Join a fast-growing technology leader committed to driving client success through modern IT solutions! Since 1995, this Houston-based Cloud Service Provider has earned its reputation as a trusted partner in IT consulting, cybersecurity, cloud computing, and network support. Known for a fast-paced, customer-first culture that's both professional and fun, they invest in their people and foster growth at every level. About the Role We're expanding our engineering team and seeking an IT Support Engineer who's ready to take on escalated Tier 1 support and contribute to exciting modernization projects. You'll work hands-on with Windows/Microsoft technologies, VMware, SonicWall firewalls, and desktop hardware - all while helping clients optimize and secure their IT environments. What You'll Do: Provide advanced support for Microsoft technologies including Azure AD, Office 365, Windows Server, Exchange, and Active Directory Troubleshoot and maintain VMware environments Configure and support networking equipment like routers, switches, and SonicWall firewalls Handle hardware and software deployment for desktops, printers, servers, and other devices Support remote access solutions including VPN, Terminal Services, and Citrix You Bring: Must have MSP industry expereince Solid experience with Windows Server, Exchange, SharePoint, VMware, M365, and networking fundamentals Strong troubleshooting skills for firewalls, VPNs, and network connectivity Why Join Us? Competitive salary $60K-$70K Comprehensive benefits: health, dental, vision insurance 401(k) with company match + quarterly profit sharing Training and certification reimbursement Partial remote work (1 day per week) Work at our Houston HQ: 77043
    $60k-70k yearly 4d ago
  • Service Professional Technician

    Aire Serv of Lorton 4.2company rating

    Remote job

    With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As Service Professional Technician, you are a key member of our team responsible for the quality and efficient installation, service, maintenance of heating and air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values by showing respect and courtesy to all customers and employees. Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Installation, maintenance, repair of refrigeration, heating and air conditioning systems Insure the efficient use of materials and maintain adequate stock of necessary equipment Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Perform other duties as needed which may include cross-training in related positions Job Requirements: Experienced Residential HVAC & Refrigeration knowledge CFC Certification Valid State Driver's License & clean driving record Able to lift up to 60 lbs. Excellent communication skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow up! This is a remote position. We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $66k-87k yearly est. Auto-Apply 60d+ ago
  • Technical Reviewer / Environmental Professional

    Trileaf Corporation

    Remote job

    Senior Environmental Scientist/Environmental Professional - FULLY REMOTE (United States) Company: Trileaf Corporation is a nationwide environmental, architecture, and engineering consulting firm that assists clients with environmental due diligence, regulatory compliance, and engineering and architectural design. From its headquarters in St. Louis, MO, and multiple branch offices throughout the U.S., Trileaf serves the wireless communications, commercial real estate and financial industries. Essential Job Functions: The Technical Reviewer / Environmental Professional will complete QA/QC reviews of ASTM E1527 Phase I Environmental Site Assessments (ESAs) and other environmental due diligence reports such as ASTM E1903 Phase II ESAs, ASTM E1528 Transaction Screen Assessments (TSAs), and SBA SOP 50 10 7.1 Record Search with Risk Assessments (RSRAs). This full-time role is a position serving Trileaf's Environmental Commercial Real Estate team in St. Louis. The position is salaried and can be in-office in St. Louis or remote. The associated tasks are summarized below: Perform QA/QC on various environmental reports completed by other staff to ensure quality prior to submission Ensure reports are consistently reviewed on time to be delivered to clients under strict deadlines Provide detailed, concise, and constructive feedback to staff following each review Report to management about individual staff proficiencies and deficiencies, and participate in company-wide standardization efforts Communicate with environmental scientists and management daily about any anticipated environmental concerns or delays to anticipated delays to report delivery Participate in discussions with clients on an as-needed basis to explain report findings / opinions Develop work plans for Phase II ESAs when further investigation is recommended Qualifications and Skills The idea candidate will be prepared to show knowledge and experience in the following: Environmental Professional (EP) status in accordance with ASTM E1527 (Professional Engineer/PE, or Professional Geologist/PG, or 5 years of Phase I ESA or relevant experience) is required Strong grasp of spelling, grammar, technical writing, professional etiquette, and principles of environmental risk management is required Experience with managing staff or fostering professional development of staff is preferred Education Bachelor's degree in geology, environmental sciences, environmental engineering, or related field Benefits: Health, Dental & Vision Insurance 401k with company match Short-term disability, Long-term disability & Life Insurance - 100% Employer paid 3 weeks of PTO per year 8 paid holidays plus 1 floating holiday The listed salary range for this position is an expected range. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, geographic location, and current market data. Trileaf Corporation is an equal opportunity employer that recognizes the value of diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, and local laws in jurisdictions where we operate.
    $65k-81k yearly est. Auto-Apply 60d+ ago
  • Business Development Professional - Technical Services Aerospace/Defense- REMOTE

    Dayton T. Brown 4.1company rating

    Remote job

    Business Development Professional - Technical Services (Aerospace/Defense) REMOTE- US Based Drive Growth with a Leader in Aerospace & Defense Technical Services. Join our amazing team of talented, dedicated professionals here at Dayton T. Brown, Inc.! Our Technical Services Division works with leading Original Equipment Manufacturers (OEMs) on exciting new platforms, leading hardware, and innovative technologies to produce logistics, maintenance, and repair, and training documentation tailored to both the defense and commercial markets. Merging your strong relationships with DTB's unparalleled service offerings is a winning formula to drive new business and meaningful revenue growth. We are looking for a highly motivated, results-oriented sales leader who knows how to hunt and close and has operated in a performance-based sales environment with established quotas and has a track record of meeting and/or exceeding those goals. The right candidate will work with the DTB Technical Services team to identify clients and engage in consultative selling. This is a demanding role and a key position within our organization. You'll be expected to leverage your existing relationships to contribute quickly and accelerate further growth of our company. Key Responsibilities: Sales Excellence: Consistently meet and exceed sales quotas, with documented success. Industry Expertise: Understand the sales cycle for complex aerospace aircraft, systems, and components, including technical and solution-based selling. Relationship Building: Cultivate and maintain strong relationships with key decision-makers at prime contractors, the U.S. Department of Defense, and large commercial OEMs. New Business Generation: Proactively engage in cold calling and prospecting to generate new business opportunities. Sales Process Navigation: Effectively navigate both government and commercial sales processes. Market Intelligence: Maintain a strong understanding of the commercial and defense aerospace sectors, including industry trends, regulations, and new technologies. Network Expansion: Expand and maintain a robust network of industry contacts to build long-term partnerships. Lead Management: Engage prospects, build rapport, and overcome objections to move leads through the sales funnel. Proposal Development: Craft compelling proposals that address client needs, with support from internal teams. Client Needs Analysis: Actively listen to identify client needs and tailor messaging accordingly. Requirement Clarification: Understand and summarize client requirements, even when undefined, to identify pain points and propose solutions. Independent Pipeline Management: Work independently with a disciplined approach to pipeline building and stakeholder engagement. Service Sales Focus: Sell services, not products. What You Bring: 5+ years of experience selling military and/or commercial aerospace services. Proven ability to consistently exceed sales quotas. Strong understanding of the aerospace and defense industries. Established network of industry contacts. Experience navigating government and commercial sales processes. Excellent communication, negotiation, and presentation skills. Proficiency with CRM systems (Salesforce or similar). Preferred Qualifications: Technical bachelor's degree in a STEM discipline. Why DTB? Competitive salary and comprehensive benefits. Stable and successful organization with a long history. Innovative and collaborative work environment. Opportunities for professional growth and advancement. Excellent benefits including private medical, vision, dental, profit sharing, and 401K with company match. Company-provided Equipment. Dayton T. Brown, Inc. is an equal opportunity employer- Veterans and Disabled
    $92k-116k yearly est. 60d+ ago
  • Contractor Technical Copywriter

    Focused 3.5company rating

    Remote job

    Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience. What you'll create Technical blog posts and deep-dives Project case studies demonstrating real-world implementations How-to guides and tutorials, especially for AI agents and agentic patterns What You Bring Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus Startup experience: you thrive in fast-paced environments with shifting priorities Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight What to know before you apply: Focused Labs is open to remote employees. Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time. We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
    $36k-67k yearly est. Auto-Apply 37d ago
  • Silicon Photonics Packaging Technical Leader (HYBRID) 2000935

    Cisco Systems, Inc. 4.8company rating

    Remote job

    Packaging Technical Leader - Silicon Photonics The application window is expected to close on December 16, 2025.NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Members of the Supply Chain organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions Meet the Team This role will join the Semi & Optics Packaging Group withing Cisco's Component Quality and Technology Organization in Supply Chain. You will operate at the intersection of advanced technology and strategic execution, working within a highly collaborative, cross-functional environment. This includes close partnership with design engineering, operations, and supply chain teams to pioneer next-generation Silicon Photonics technologies. You will also engage directly with senior technical leaders and management across Cisco Fabs and the OSAT supply chain, influencing commodity strategy and managing critical technical and quality challenges at a global scale. Your Impact Cisco is seeking a seasoned Silicon Photonics Packaging Technical Leader to lead the development and integration of advanced packaging solutions for silicon photonics (SiPh) products. This individual will provide technical leadership by driving innovation in 2.5D/3D packaging, collaborating with internal design teams and OSATs and ensuring manufacturability and reliability at scale. This role offers significant scope, cross-organizational visibility, and the potential to shape critical technology development and influence long-term product platforms. Key Responsibilities * Serve as the primary technical interface with Outsourced Semiconductor Assembly & Test (OSAT) and key component partners, driving assembly, test, and qualification for silicon photonics packages. * Proactively identify and mitigate risks, resolve highly complex assembly issues, and establish best-in-class quality and reliability standards across the supply chain. * Work collaboratively with design teams to influence package architecture and provide expert guidance on DfM, DfR contributing to the definition of critical process parameters for HVM. Engage deeply in substrate & PCB design, materials selection, and reviews. * Collaborate closely with internal and external teams to optimize packaging solutions for performance, cost, and manufacturability. * Present technical findings and recommendations to cross-functional teams and stakeholders * Stay informed on emerging packaging technologies and industry trends, contributing to the evaluation of new materials, processes, and architectures. * Mentor and guide junior engineers, fostering technical excellence and innovation within the team. Minimum Required Qualifications * MS or PhD in Mechanical Engineering, Electrical Engineering, Physics, Materials Science, or a related field, in combination with 7+ years of progressive experience in Photonics or Semiconductor Packaging Industry * Proven experience in advanced package assembly and integration and package reliability qualification * Understanding of package design & architecture, including substrate design and fabrication. * Expertise in advanced problem-solving methodologies (e.g., 8D, FMEA, statistical process control) and data analysis skills. * Knowledge and experience in physical failure analysis Preferred Qualifications * Experience in Silicon Photonic packaging and/or co-packaged optics is a plus * Familiarity with volume manufacturing * Exceptional ability to work within and lead projects with highly cross-functional and geographically distributed technical teams. * Strong communication, data presentation, and influencing skills, capable of articulating technical concepts clearly to diverse audiences * Willingness to learn and evolve professionally * Experience with Advanced Packaging technologies such as 2.5D/3D, TSV, flip-chip, stacking, hybrid integration. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $168,800.00 - $277,400.00 Non-Metro New York state & Washington state: $148,800.00 - $248,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $168.8k-277.4k yearly 13d ago
  • Technical Lead (Remote - US Only)

    Our 4.2company rating

    Remote job

    Essential Duties and Responsibilities: Technical Leadership & Architecture Lead architectural design for new features, services, and system components. Evaluate modern AI/ML technologies and determine appropriate use cases. Make key technical decisions that balance performance, scalability, and maintainability. Review designs, PRs, and technical documentation to ensure engineering excellence. Evaluate and introduce new tools and technologies to improve software development productivity. Hands-On Development Perform full-stack development regularly across both frontend and backend systems, taking ownership of end-to-end feature implementation. Develop and deliver core components of application, AI-powered features, and architectural components. Diagnose and resolve complex technical issues across the full stack and drive sustainable solutions. Ensure code quality, test coverage, reliability, and adherence to engineering standards. Team Management & Collaboration Mentor, guide and manage engineers, and contribute to raising the technical bar across the organization. Lead discussions on AI best practices, emerging trends, model evaluation techniques, and responsible AI usage. Facilitate knowledge sharing, pair programming, and engineering best practices. Delivery & Execution Collaborate with Product Management to translate product requirements into clear technical plans, architecture and milestones. Partner with Engineering Managers to balance priorities, manage sprint commitments, and guide execution. Streamline and optimize the CI/CD pipeline to improve deployment reliability, speed, and developer productivity. Guide teams through incident response, root-cause analysis, and preventive improvements. Cross-Functional Alignment Work closely with Product, Design, Data/SME, QA, and DevOps to ensure alignment on goals and technical feasibility. Communicate architectural decisions, tradeoffs, and implementation plans clearly to both technical and non-technical stakeholders. Support go-to-market teams with technical insights for feature capabilities. Work Experience Qualifications: Required 8+ years of software engineering experience with increasing ownership and technical complexity. Expertise in designing and building scalable, secure, and reliable SaaS applications. Experience in developing data-driven enterprise software with complex workflows, rule engines or regulatory frameworks. Strong full-stack engineering background, with deep experience building and maintaining both frontend and backend systems. Strong proficiency in the team's core technologies (customize as needed: e.g., Python, Node.js, React, AWS, SQL/NoSQL, serverless, microservices, containerization). Experience evaluating and integrating AI technologies into real-world applications Proven experience breaking down complex problems into clear, actionable engineering plans. Excellent communication skills and ability to collaborate across teams. Experience mentoring and guiding engineers. Preferred Experience in regulated industries (e.g., pharma, healthcare, finance) or handling compliance-sensitive data. Knowledge of security best practices, DevOps principles, CI/CD, and cloud infrastructure. Familiarity with modern architectural patterns: event-driven design, workflow engines, or data pipelines. Experience with observability practices (logging, metrics, tracing) and operational excellence. Compensation: Annual Salary: $170,000 Benefits: Health, Dental, Vision Insurance STD, LTD, Life Insurance 401(k) PTO and Paid Holidays
    $170k yearly 9d ago
  • Technical Lead

    Oddball 3.9company rating

    Remote job

    Wilcore believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. As Technical Lead, you'll guide the technical direction of a cross-functional team delivering user-facing digital services. You'll work hands-on across React and Ruby on Rails while providing technical leadership, mentoring engineers, and supporting the team in delivering reliable, maintainable features on a predictable cadence. You'll collaborate closely with product, design, and engineering partners to break down complex work, align the team on priorities, and ensure the codebase evolves in a scalable, consistent way. What you'll be doing: You'll lead the implementation of new features and technical improvements across the frontend and backend, provide architectural guidance, and set engineering standards for the team. You'll help plan and decompose work, review code, support debugging and production issue resolution, and guide the team toward sound technical decisions. You'll partner with product management to clarify requirements, manage technical debt, and ensure the team moves efficiently through sprint cycles while maintaining high-quality engineering practices. What you'll bring: 7+ years of full-stack engineering experience, including strong expertise with React and Ruby on Rails Experience leading technical decision-making and guiding architecture in modern web applications Ability to mentor engineers, provide constructive code reviews, and raise engineering quality Strong understanding of API design, frontend-backend integration patterns, and performance considerations Experience with relational databases (PostgreSQL preferred) Familiarity with CI/CD workflows, testing frameworks, and secure coding practices Ability to break down complex technical work into clear, actionable tasks for the team Strong communication skills and comfort partnering closely with product and design Experience troubleshooting issues across the stack and managing tradeoffs in a delivery-focused environment Experience operating in Agile development environments Performs other related duties as assigned Requirements: Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance. Education: Bachelor's degree Benefits: Fully remote Annual stipend Comprehensive Benefits Package Company Match 401(k) plan Flexible PTO, Paid Holidays Wilcore is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Wilcore HR representative to request such an accommodation by emailing ************* Compensation: At Wilcore, it's important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level. United States Wage Range: $120,000 - $165,000
    $120k-165k yearly Auto-Apply 4d ago
  • Commodity Manager-IT & Professional Services

    Valmont Industries 4.3company rating

    Remote job

    Remote Office Remote Office Nebraska 99999 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. A Brief Summary of This Position: The Commodity Manager - IT & Professional Services leads and manages the Global Supply Management process for these categories. This role drives productivity, cost improvement, and risk mitigation by building strong relationships with key stakeholders (IT, Engineering, Marketing, HR, Product Management) and suppliers. The position negotiates contracts, ensures supplier capacity and capability, and partners with corporate teams to deliver cost reduction, competitive advantage, and supply continuity through global sourcing. Essential Functions: Lead sourcing for IT services and hardware, including large-scale enterprise software (e.g., Microsoft, Oracle, SAP, IFS), infrastructure, and reseller management. Implement sourcing strategies, policies, and procedures to ensure compliance, drive adoption, and achieve cost and productivity goals. Manage project timelines and sourcing activities to ensure on-time completion and alignment with business needs. Identify and mitigate category, contract, and supply risks; monitor supplier compliance and performance to improve safety, quality, delivery, and cost outcomes. Negotiate competitive contracts and agreements that support Valmont's financial and operational goals. Build collaborative relationships and trust across internal teams to support cross-functional initiatives and communicate sourcing strategies and results. Support supplier optimization (consolidation, dual sourcing, rationalization) and continuous improvement initiatives. Apply change management and project management principles to ensure successful implementation of sourcing strategies. Provide issue resolution between Valmont and suppliers and lead special projects as assigned. Requires up to 20% travel within North America, including overnight stays. Required Qualifications of Every Candidate: Bachelor's degree with 4+ years or 10+ years of relevant experience. Strong understanding of IT hardware, software, infrastructure, networking, and cloud services. Proven ability to manage complex negotiations and large initiatives, providing insights on sourcing strategies (onshore vs. offshore). Strong analytical, financial, and negotiation skills with demonstrated project management expertise. Self-starter with the ability to work independently and collaborate effectively across teams. Excellent communication and presentation skills; able to build credibility with business partners and suppliers. Advanced Microsoft Excel skills; proficiency in Microsoft Office and ERP systems (JDE, QAD, SAGE, IFS, QuickBooks, SAP, etc.). English fluency required; additional languages a plus. Highly Qualified Candidates Will Also Possess These Qualifications: Master's degree CPM or APICS certification or equivalent training. Strong leadership and communication skills with the ability to influence cross-functional teams and drive supplier performance improvements. #LI-JC1 Benefits Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following: Healthcare (medical, prescription drugs, dental and vision) 401k retirement plan with company match Paid time off Employer paid life insurance Employer paid short-term and long-term disability including maternity leave Work Life Support Tuition Reimbursement up to $5,250 per year Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email *************************.
    $79k-97k yearly est. Auto-Apply 54d ago
  • Technical Lead(s) 380120

    Tata Consulting Services 4.3company rating

    Remote job

    Technical Lead full-time position(s) available (multiple positions) with Tata Consultancy Services Limited in New York, New York and various unanticipated locations throughout the U.S. to provide technology inputs and technical leadership for the design, development, and delivery of products and services. Lead the technical implementation and function as a point of escalation for the resolution of technical matters. Interact with customers/users on operations related to solution and service delivery. Ensure quality of requirement analysis, design, development, and overall solutions and service. Verify quality control through reviews, inspections, and testing. Identify technical risks and plan contingency/mitigation actions. Plan project deliverables and monitor progress against plan. Manage scope, schedule, and effort. Liaise with client and internal teams to identify routine issues and update stakeholders on project. Ensure verification of deliverables per quality assurance plans and that delivered solution meets technical specifications and design requirements. Identify and assign roles to team members, set project goals, and ensure optimum utilization of resources, including infrastructure and manpower. Position requires Bachelor's degree or equivalent in Computer Science, Management Information Systems, Engineering (any), Mathematics, Business Administration, or a related quantitative field plus five (5) years of post-bachelor's professional IT experience. Must have one (1) year of experience with the following: API Testing, Automation Testing, Manual Testing, Mobile Testing, Cucumber, Selenium, and Eclipse IDE. All experience may be acquired concurrently. Must be willing to work anywhere in U.S. as positions may involve relocation to various unanticipated TCS office locations & client sites; any relocation to be paid by employer pursuant to internal policy. Position may be eligible for or require remote work w/in commutable distance of worksite. All employment offers contingent on successful completion of background check. Equal Opportunity Employer: disability/veteran. To apply, click on "Apply" and follow prompts to submit all necessary information, including resume. #LI-DNI
    $75k-93k yearly est. 38d ago
  • Lead Technical Governance Analyst

    Toast 4.6company rating

    Remote job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Lead Technical Governance Analyst is a high-impact, autonomous role responsible for designing and driving the foundational architecture of our world-class GRC program. A day in the life (Responsibilities) In this role, you will play an integral part in building the frameworks, systems, and transformation programs that enable scale and efficiency across all security and compliance and risk domains. In addition, you will be responsible for supporting the ongoing oversight of certain workforce-related security initiatives and policies, and will collaborate closely with our Security and Business Technology and Transformation teams to ensure the security of Toast's sensitive data and critical infrastructure. This role requires a proactive and strategic approach to identifying and mitigating risks, as well as a deep understanding of the evolving cybersecurity landscape. Drive Security and Technical Governance Risk and Compliance Initiatives: GRC Platform Ownership: Serve as the primary admin and product owner for the GRC platform (AuditBoard). You will move beyond administration to design advanced workflows, automation, and metrics that centralize risk and compliance data. Common Controls Framework (CCF) Stewardship: Own and evolve the Common Controls Framework. You will map and maintain complex regulations (NIST CSF, SOC 2, PCI DSS, ISO 27001) to a single source of truth, directly driving compliance efficiencies Lead Strategic Initiatives: Independently lead complex, cross-functional "zero-to-one" security programs, taking them from concept to operational maturity. Customer Trust Optimization: Drive the strategy for our Trust Center, operationalizing our ability to address customer and partner security questionnaires in a more efficient manner,reducing manual efforts and shortening lead times. Develop and implement governance policies, controls, and best practices to enhance the security posture across corporate IT and workforce systems. "Compliance by Design" Advisory: Champion the "Shift Left" strategy by co-developing standards that embed GRC checkpoints into the SDLC and Product innovation pipelines, ensuring security is baked in, not bolted on. Change Events Governance: Define and standardize the process for assessing GRC impacts during major system changes, ensuring consistent intake and triage across all compliance programs. Track and report on security governance KPIs and risk metrics, driving continuous improvement. Collaborate with IT and Security: Partner closely with the IT team to ensure corporate systems are managed appropriately and meet security objectives. Work with the Security team to implement monitoring and detection capabilities that support workforce security objectives. Promote Security Culture: Foster a strong security culture within the organization through training, awareness programs, and ongoing communication. . What you'll need to thrive (Requirements) Core Program & Technical Experience 8+ Years of progressive experience in Information Security GRC, Audit, or Technical Program Management. CCF & Framework Expertise: Hands-on experience designing and operationalizing a Common Controls Framework (CCF) to map and consolidate controls across multiple regulatory frameworks (SOX, PCI DSS, SOC 2, NIST CSF, ISO 27001). GRC Platform Mastery: Proven experience serving as an Administrator, Architect, or primary owner of a modern GRC tool (e.g., AuditBoard, ServiceNow GRC, Workiva), including advanced workflow design, configuration, and maintenance. Policy Architecture: Expert ability to define, manage, and enforce a clear hierarchy of governance documentation (Policy, Standard, Procedure) and maintain security baselines for corporate IT and workforce tools. Program Ownership: Demonstrated ability to drive the lifecycle of complex security initiatives, such as Data Governance Oversight, SaaS Posture Management, End Protection/Hardware Inventory, and Third-Party Risk Management. Technical Acumen: Strong understanding of cybersecurity controls across cloud security, corporate IT security, and identity and access management (IAM). Committed to staying ahead of the curve in the ever-evolving field of cybersecurity. Leadership & Collaboration Proven ability to lead and manage security initiatives and drive complex, cross-functional collaboration efforts without direct authority. Builds strong relationships with stakeholders across the organization and thrives in a dynamic and rapidly changing environment. Exceptional written and verbal communication skills, with the ability to translate complex security architecture into clear business risks for non-technical audiences. A proactive and strategic approach to identifying, mitigating, and documenting risks in a high-growth, fast-paced technology environment. Special Sauce (Nice-to-Haves) Controls Engineering Experience: Experience with scripting (e.g., Python, SQL) or building APIs/integrations to automate evidence collection. Advanced Certifications: Relevant security certifications such as CISSP, CISM, or CISA. Teaching/Enablement: Experience designing or facilitating training programs (e.g., Compliance Champions) or leading Cyber Tabletop Exercises. Experience supporting security governance in a remote or hybrid workforce environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-Remote The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$129,000-$206,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $129k-206k yearly Auto-Apply 5d ago

Learn more about professional technician jobs

Work from home and remote professional technician jobs

Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for professional technicians, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a professional technician so that you can skip the commute and stay home with Fido.

We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that professional technician remote jobs require these skills:

  1. Customer service
  2. Cloud
  3. Project management
  4. Technical support
  5. Windows

We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a professional technician include:

  1. University of California
  2. Novanta
  3. Pikes Peak Community College

Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a professional technician:

  1. Energy
  2. Technology
  3. Government

Browse computer and mathematical jobs