Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 4d ago
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Remote Data Entry - Product Support - $45 per hour
GL Inc. 4.1
Remote job
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$36k-45k yearly est. 60d+ ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan
Evolve Systems
Remote job
We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include
Set up and maintain computer systems and networks
Troubleshoot and resolve basic technical issues
Learn installation and configuration of hardware/software
Follow cybersecurity and data protection procedures
Work as part of a remote IT team
Ideal Candidate
Veteran discharged 2012 2025
No prior IT experience necessary
Strong teamwork and communication skills
Eager to learn and develop technical skills
Compensation & Benefits
Pay: $26 $33/hr
Flexible remote work options
Paid IT training and certifications
Veteran-friendly environment and career advancement
Apply today and start your next mission a successful career in IT!
$26-33 hourly 13d ago
Remote Online Product Support - No Experience
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$31k-42k yearly est. 60d+ ago
Pharmacy Production Support Technician - REMOTE
Siemens Healthineers 4.7
Remote job
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Join our team now at Siemens Healthineers as a Pharmacy Production Support Technician
Position Overview
In this position the employee will provide the following services to support production of PET biomarkers at PETNET manufacturing facilities:
Provide onsite manufacturing support of PET biomarkers at PETNET Solutions manufacturing facilities across the country.
Provide first-line technical support both over the phone and in person to field personnel for chemistry modules, process chemistry, production processes, quality control equipment (to include High Pressure Liquid Chromatography, Thin Layer Chromatography, Ion Chromatography and Gas Chromatography) and their associated software applications.
Interface with Quality, Sustaining Engineering, Process Engineering, and Training to identify issues with processes or instrumentation used at the manufacturing level.
Review, revise and/or develop technical documentation utilized in biomarker production, quality control and equipment maintenance.
Collect, trend and present data generated through production processes and quality investigation to recommend possible manufacturing issues or improvements that are needed in the field.
Assist field and quality personnel in investigations triggered by manufacturing and operational issues.
Perform on-site applications, training, and qualification of production and quality control processes for new and existing site personnel.
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Pharmacy Production Support Technician with our Technical and Manufacturing Support Team, you will be responsible for:
Travel to PETNET Solution Pharmacies to assist sites in the production process
Train and qualify new operators in new and current biomarker process
Provide quick expertise and recommendations to site and corporate personnel about production issues that occur at the PETNET Solutions facilities both on the phone and in person at the site level.
Assist in investigations and analysis of the most complex field problems.
Ensure quality expectations for the company are met, communicating in a timely manner issues that require input from other departments.
Provide feedback and data to other departments in order to identify possible production issues on a site and corporate scale.
Complete assigned trainings and maintain qualifications to ensure readiness to support manufacturing efforts.
Prioritize identified problems and develop solutions to improve productivity and customer satisfaction
Required skills to have for the success of this role
BS degree in chemistry, engineering or other science fields recommended
2-3 years' experience in operation and maintenance of complex analytical equipment such as HPLC, GC and TLC and their associated software applications
Excellent oral and written communication skills needed
Ability to accomplish multiple tasks in fast-paced environment
Strong interpersonal, organizational and managerial skills
Excellent attention to detail in the execution of job responsibilities
Good understanding of analytical equipment (TLC, HPLC, GC, etc.), how it works and interpretation of results
Up to 70% travel as required to perform job functions
Preferred Knowledge/Skills, Education, and Experience
Experience with 18F radiochemistry is preferred but training will be provided to an otherwise well-qualified candidate
Experience with general radiation safety and hazardous material handling or similar technical experience
Ability to work independently with sites when trouble shooting issues but also in a team environment both at a corporate and site level.
Minimum 1-2 years' experience in the production of PET biomarkers or commercial operations
#LI-JW1
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$56,230 - $77,319
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
$56.2k-77.3k yearly Auto-Apply 19d ago
Service Professional Technician
Aire Serv of Lorton 4.2
Remote job
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As Service ProfessionalTechnician, you are a key member of our team responsible for the quality and efficient installation, service, maintenance of heating and air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values by showing respect and courtesy to all customers and employees.
Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.
Specific Responsibilities:
Installation, maintenance, repair of refrigeration, heating and air conditioning systems
Insure the efficient use of materials and maintain adequate stock of necessary equipment
Collect payment and/or payment information from customers for work performed
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Complete invoices, daily route sheets, and weekly reports as required
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Experienced Residential HVAC & Refrigeration knowledge
CFC Certification
Valid State Driver's License & clean driving record
Able to lift up to 60 lbs.
Excellent communication skills
Professional appearance and personality
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
This is a remote position.
We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
$66k-87k yearly est. Auto-Apply 60d+ ago
QA AI Technical Professional
Perficient 4.5
Remote job
Perficient is a global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.
The QA AI Technical Professional is a senior, hands-on leader focused on defining, building, and scaling ‑AI-enabled‑ QA capabilities across Perficient and key client accounts. This role combines deep QA and AI/ML knowledge with a strong consulting mindset to shape our AI QA strategy, design technical solutions, support sales and delivery, and drive market differentiation. The QA AI Technical Professional partners closely with QA Practice Leaders, QA SMEs (Functional, Automation, Performance, Mobile, Data/ETL, Accessibility, Security, etc.), and account teams to research emerging AI technologies, build reusable assets and accelerators, and ensure successful adoption of AI in QA practices. This role is actively engaging with clients' programs.
Required Skills & Qualifications
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field; advanced degree or relevant certifications in AI/ML, cloud, or QA (ISTQB, etc.) are a plus.
15+ years of experience in QA/Testing, including significant experience in test automation and modern QA practices (Agile, DevOps, CI/CD).
Hands‑on experience with AI/ML and/or GenAI applied to software quality (e.g., test generation, code analysis, defect clustering, NLP‑based testing, LLM‑based assistants).
Strong understanding of QA tools and ecosystems, plus familiarity with AI platforms and services (cloud AI services, LLMs, ML frameworks).
Expert at diagnosing business needs, engineering AI strategies, and selling vision to executive leadership.
Demonstrated consulting mindset: able to structure problems, perform market/technical analysis, synthesize insights, and present clear recommendations.
Proven ability to design technical solutions and reference architectures that integrate AI into QA pipelines and toolchains.
Experience supporting pre‑sales and delivery: proposals, estimations, PoCs, demos, and executive presentations.
Excellent communication and presentation skills, especially with new prospects and senior/executive stakeholders.
Strong collaboration skills; comfortable working with Practice Leaders, architects, SMEs, sales, marketing, and partners.
Analytical, data driven‑ approach with attention to detail and a focus on measurable outcomes and ROI.
High level of English written and verbal communication skills.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Applications will be accepted until the position is filled or the posting removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $92,118 to $202,730. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
Disability Accommodations
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
#LI-SH1 #LI-AN1
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
Research, Market Analysis & Benchmarking
Continuously scan the market for emerging AI/ML technologies, tools, and platforms relevant to QA (e.g., test generation, defect prediction, intelligent automation, code analysis, GenAI for QA).
Conduct structured competitive analyses, proofs of concept (PoCs), and benchmark evaluations of AI powered‑ QA tools and frameworks.
Produce clear comparison reports and recommendations (technical, functional, cost, risk) to guide tool selection and strategy.
Track industry trends, standards, and best practices to keep Perficient at the forefront of AI in QA.
AI QA Technical Solution Design
Design end to‑ end AI‑ enabled‑ QA solutions and reference architectures that integrate with clients' existing tools, pipelines, and platforms.
Collaborate with QA SMEs to embed AI across different testing types: test case generation, test data, regression optimization, nonfunctional testing, risk‑ based‑ testing, etc.
Define technical patterns, APIs, data pipelines, and integration models for using AI services and models (including GenAI, LLMs, and traditional ML) within QA workflows.
Sales, Pre‑Sales & Delivery Support
Establish standards and guardrails for responsible, secure, and compliant use of AI in QA.
Support sales and account teams in qualifying and shaping AI QA opportunities with both existing clients and new prospects.
Lead and/or contribute to solutioning, estimations, and RFP/RFI responses for AI enabled‑ QA engagements.
Create and deliver compelling, business-oriented‑ presentations and demos that clearly articulate value, ROI, and differentiation of our AI QA capabilities.
Provide expert guidance during delivery, supporting technical architects, QA leads, and development teams in implementing AI QA solutions and resolving complex technical issues.
Understand business challenges, design strategic AI solutions, and pitch it effectively to C-suite clients.
Use Cases, Assets & Marketing Materials
Identify high impact AI QA use cases across industries and technologies; prioritize those with strong business value‑ and feasibility.
Design and build reusable use cases, accelerators, and demo environments that can be leveraged across accounts and pursuits.
Create technical and business friendly collateral (presentations, playbooks, one‑ pager‑, whitepapers, blogs, videos) to support marketing and sales campaigns.
Partnerships & Ecosystem Management
Partner with Marketing and QA Practice Leaders to position Perficient as a thought leader in AI driven QA Approach‑.
Manage and grow relationships with strategic AI and QA tool vendors, cloud providers, and platform partners.
Evaluate and recommend partnership opportunities to enhance Perficient's AI QA offerings and go to‑ market‑.
Coordinate joint initiatives with partners (co-selling, co‑-‑marketing, webinars, pilots, training) and ensure alignment with QA practice strategy.
Stay current with partner roadmaps and advocate for capabilities that support our clients' needs.
Talent Strategy & Community Development
Help define the skills, roles, and competency model required for AI enabled‑ QA (e.g., AI QA Engineer, AI Test Architect).
Work with QA Practice Leaders to shape hiring profiles, training curricula, and certification paths related to AI in QA.
Mentor QA engineers, leads, and architects on AI concepts, tools, and solution patterns; help upskill teams through workshops and internal enablement sessions.
Foster an active internal community around AI QA, promoting knowledge sharing, experimentation, and reuse.
Consulting, Collaboration & Stakeholder Management
Act as a trusted advisor to QA Practice Leaders, engagement leaders, and client stakeholders on the strategic adoption of AI in QA.
Collaborate closely with QA SMEs across all testing domains to ensure solutions are practical, scalable, and aligned to real delivery needs.
Lead structured, rational conversations with stakeholders-clarifying goals, constraints, risks, and expected outcomes of AI initiatives.
$92.1k-202.7k yearly Auto-Apply 36d ago
Contract: Creative Technologist
Upwork 4.9
Remote job
Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.
This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that supports Upwork's business. Our HWS team members are located all over the world.
We are looking for a Creative Technologist to build and scale a best-in-class automated creative pipeline that supports paid acquisition and growth marketing at scale. Sitting at the intersection of AI, systems design, and high-craft creative production, this role is responsible for evolving an existing performance creative framework into a robust, human-in-the-loop system that consistently delivers static assets (editable in Figma), motion graphics, and video editorial content.
This role will collaborate closely with Paid Acquisition, Growth Marketing, and Creative teams to create tools and workflows that accelerate experimentation, uphold creative quality, and preserve essential human oversight.
Work/Project Scope:
Architect and implement AI-powered creative workflows that accelerate the production of static, motion, and video assets.
Design the end-to-end creative system for paid acquisition, from intake to delivery across channels (e.g., Meta, TikTok, YouTube, display).
Integrate generative AI tools (image, video, audio, and text) into a streamlined pipeline using APIs, low/no-code platforms (e.g., n8n, Make, Zapier), and light scripting.
Build modular systems and templates in Figma, Adobe Creative Cloud, and motion design tools to increase iteration speed while ensuring brand consistency.
Establish and document human touchpoints for QA, legal, brand, and performance reviews to maintain oversight and quality standards.
Produce static assets (editable in Figma), motion content (animations, display), and short-form video optimized for performance marketing.
Translate growth hypotheses into structured creative systems (e.g., modular headlines, messaging frameworks) that support AI remixing and scalable testing.
Collaborate with marketing analytics to connect creative variants to performance data (CTR, CAC, ROAS, LTV), then optimize templates and processes based on insights.
Define and maintain asset libraries, taxonomies, and tagging schemas that support efficient versioning, discoverability, and reuse.
Create documentation, playbooks, and onboarding materials for cross-functional teams to effectively use and contribute to the creative system.
Drive continuous improvement by running structured experiments on prompts, templates, workflows, and tooling.
Must Haves (Required Skills):
6-10 years of experience at the intersection of creative technology, design systems, performance marketing, and AI-powered workflows.
Proven ability to design and implement creative automation systems for marketing, not just use AI tools.
Hands-on experience with AI platforms (e.g., OpenAI, Gemini), automation tools (e.g., Zapier, n8n, Make), and scripting for tool integration.
Advanced proficiency with Figma (components, libraries, tokens) and Adobe Creative Cloud (especially After Effects and Premiere Pro).
A strong portfolio of performance-driven creative (Meta ads, display, short-form video) and a clear understanding of channel-specific creative requirements.
Systems thinker with strong design sensibility and attention to detail-able to operationalize high standards for static, motion, and video creative.
Effective communicator capable of bridging the gap between creative and technical teams, translating complex workflows into user-friendly systems.
Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.
Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision.
To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice
The application window is expected to close on: 01/15/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Packaging Technical Leader - Silicon Photonics
The application window is expected to close on Jan26.
NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Note: Members of the Supply Chain organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions
Meet the Team
This role will join the Semi & Optics Packaging Group withing Cisco's Component Quality and Technology Organization in Supply Chain.
You will operate at the intersection of advanced technology and strategic execution, working within a highly collaborative, cross-functional environment. This includes close partnership with design engineering, operations, and supply chain teams to pioneer next-generation Silicon Photonics technologies. You will also engage directly with senior technical leaders and management across Cisco Fabs and the OSAT supply chain, influencing commodity strategy and managing critical technical and quality challenges at a global scale.
Your Impact
Cisco is seeking a seasoned Silicon Photonics Packaging Technical Leader to lead the development and integration of advanced packaging solutions for silicon photonics (SiPh) products. This individual will provide technical leadership by driving innovation in 2.5D/3D packaging, collaborating with internal design teams and OSATs and ensuring manufacturability and reliability at scale.
This role offers significant scope, cross-organizational visibility, and the potential to shape critical technology development and influence long-term product platforms.
Key Responsibilities
Serve as the primary technical interface with Outsourced Semiconductor Assembly & Test (OSAT) and key component partners, driving assembly, test, and qualification for silicon photonics packages.
Proactively identify and mitigate risks, resolve highly complex assembly issues, and establish best-in-class quality and reliability standards across the supply chain.
Work collaboratively with design teams to influence package architecture and provide expert guidance on DfM, DfR contributing to the definition of critical process parameters for HVM. Engage deeply in substrate & PCB design, materials selection, and reviews.
Collaborate closely with internal and external teams to optimize packaging solutions for performance, cost, and manufacturability.
Present technical findings and recommendations to cross-functional teams and stakeholders
Stay informed on emerging packaging technologies and industry trends, contributing to the evaluation of new materials, processes, and architectures.
Mentor and guide junior engineers, fostering technical excellence and innovation within the team.
Minimum Required Qualifications
MS or PhD in Mechanical Engineering, Electrical Engineering, Physics, Materials Science, or a related field, in combination with 7+ years of progressive experience in Photonics or Semiconductor Packaging Industry
Proven experience in advanced package assembly and integration and package reliability qualification
Understanding of package design & architecture, including substrate design and fabrication.
Expertise in advanced problem-solving methodologies (e.g., 8D, FMEA, statistical process control) and data analysis skills.
Knowledge and experience in physical failure analysis
Preferred Qualifications
Experience in Silicon Photonic packaging and/or co-packaged optics is a plus
Familiarity with volume manufacturing
Exceptional ability to work within and lead projects with highly cross-functional and geographically distributed technical teams.
Strong communication, data presentation, and influencing skills, capable of articulating technical concepts clearly to diverse audiences
Willingness to learn and evolve professionally
Experience with Advanced Packaging technologies such as 2.5D/3D, TSV, flip-chip, stacking, hybrid integration.
S&TO
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $168,800.00 to $241,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$168,800.00 - $277,400.00
Non-Metro New York state & Washington state:
$148,800.00 - $248,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$168.8k-277.4k yearly Auto-Apply 15d ago
Technical Lead (Remote - US Only)
Our 4.2
Remote job
Essential Duties and Responsibilities:
Technical Leadership & Architecture
Lead architectural design for new features, services, and system components.
Evaluate modern AI/ML technologies and determine appropriate use cases.
Make key technical decisions that balance performance, scalability, and maintainability.
Review designs, PRs, and technical documentation to ensure engineering excellence.
Evaluate and introduce new tools and technologies to improve software development productivity.
Hands-On Development
Perform full-stack development regularly across both frontend and backend systems, taking ownership of end-to-end feature implementation.
Develop and deliver core components of application, AI-powered features, and architectural components.
Diagnose and resolve complex technical issues across the full stack and drive sustainable solutions.
Ensure code quality, test coverage, reliability, and adherence to engineering standards.
Team Management & Collaboration
Mentor, guide and manage engineers, and contribute to raising the technical bar across the organization.
Lead discussions on AI best practices, emerging trends, model evaluation techniques, and responsible AI usage.
Facilitate knowledge sharing, pair programming, and engineering best practices.
Delivery & Execution
Collaborate with Product Management to translate product requirements into clear technical plans, architecture and milestones.
Partner with Engineering Managers to balance priorities, manage sprint commitments, and guide execution.
Streamline and optimize the CI/CD pipeline to improve deployment reliability, speed, and developer productivity.
Guide teams through incident response, root-cause analysis, and preventive improvements.
Cross-Functional Alignment
Work closely with Product, Design, Data/SME, QA, and DevOps to ensure alignment on goals and technical feasibility.
Communicate architectural decisions, tradeoffs, and implementation plans clearly to both technical and non-technical stakeholders.
Support go-to-market teams with technical insights for feature capabilities.
Work Experience Qualifications:
Required
8+ years of software engineering experience with increasing ownership and technical complexity.
Expertise in designing and building scalable, secure, and reliable SaaS applications.
Experience in developing data-driven enterprise software with complex workflows, rule engines or regulatory frameworks.
Strong full-stack engineering background, with deep experience building and maintaining both frontend and backend systems.
Strong proficiency in the team's core technologies (customize as needed: e.g., Python, Node.js, React, AWS, SQL/NoSQL, serverless, microservices, containerization).
Experience evaluating and integrating AI technologies into real-world applications
Proven experience breaking down complex problems into clear, actionable engineering plans.
Excellent communication skills and ability to collaborate across teams.
Experience mentoring and guiding engineers.
Preferred
Experience in regulated industries (e.g., pharma, healthcare, finance) or handling compliance-sensitive data.
Knowledge of security best practices, DevOps principles, CI/CD, and cloud infrastructure.
Familiarity with modern architectural patterns: event-driven design, workflow engines, or data pipelines.
Experience with observability practices (logging, metrics, tracing) and operational excellence.
Compensation:
Annual Salary: $170,000 - $190,000
Benefits:
Health, Dental, Vision Insurance
STD, LTD, Life Insurance
401(k)
PTO and Paid Holidays
US Applicants ONLY
$170k-190k yearly 25d ago
Lead Technical Artist
The Walt Disney Company 4.6
Remote job
ILM builds interactive experiences for Virtual and Augmented Reality and other emerging platforms. Our mission is to tell stories in new ways that leverage real-time graphics on ultra high-end hardware. We combine techniques from film VFX production with techniques from the video game industry to produce real-time experiences of the highest fidelity. We are looking for a visionary and experienced Lead Technical Artist to bridge the gap between art and engineering and drive technical innovation across our diverse projects.
The Lead Technical Artist is a crucial senior member of our development team and requires a unique blend of leadership, artistic sensibility, and deep technical expertise, especially in optimizing complex visuals for performance-sensitive hardware.
What you'll do
Lead by example in designing, authoring, and implementing complex, high-performance, and visually stunning real-time shaders and materials (e.g., subsurface scattering, advanced water/weather effects, unique material layering systems) within a game engine such as Unreal Engine
Drive the look development and final aesthetic quality for key characters, props, and environments, ensuring consistency with the Art Director's vision.
Profile and optimize existing and new shaders to meet demanding performance and memory budgets across all target platforms without compromising visual fidelity.
Act as a key resource on Physically Based Rendering (PBR) principles, material calibration, and texture authoring best practices.
Identify bottlenecks in the art production pipeline related to materials, texturing, and shading, and proactively develop robust solutions.
Write and maintain tools/scripts (e.g., in Python or similar languages) to automate material assignment, streamline shader iteration, and improve artist workflows.
Collaborate directly with Graphics Engineers to research and integrate new rendering features and techniques into the production pipeline.
What we're looking for
7+ years of experience - with at least 2 years in a Lead or Senior role - in game development, film, AR/VR, immersive entertainment, or related fields
Expert-level proficiency in a node-based shader development environment (e.g., Unreal Engine's Material Editor, Unity's Shader Graph, Substance Designer).
Deep understanding of real-time rendering pipelines and modern rendering techniques (Deferred, Forward+, Ray Tracing).
Strong foundation in Computer Graphics theory, especially Physically Based Rendering (PBR) principles, lighting, and color theory.
Proficiency in at least one shader language (HLSL/GLSL/Cg) is highly desirable for custom shader implementation.
Experience with Python, Mel, or C# for tool development and pipeline scripting. Excellent communication and interpersonal skills with the ability to articulate complex technical ideas to both artists and engineers.
Bonus points for:
Experience with Houdini for procedural asset generation or VFX integration.
Experience with advanced rendering features like hardware Ray Tracing, Lumen, or Nanite.
Familiarity with photogrammetry workflows and material capture techniques.
Experience with proprietary engine pipelines or building custom rendering features.
The hiring range for this position in Orem, UT is $130,800 to $167,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
ILM San Francisco
Job Posting Primary Business:
ILM San Francisco
Primary Job Posting Category:
Technical Artist - Studios
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Remote Worker Location, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2026-01-16
$130.8k-167.4k yearly Auto-Apply 14d ago
EDA/IP Technical Lead
Altera Semiconductor
Remote job
Job Details:Job Description:
About Altera:
Accelerating Innovators - Altera provides leadership programmable solutions that are easy to use and deploy, across the cloud to the edge, enabling limitless possibilities for AI. Our broad portfolio includes FPGAs, SoCs, CPLDs, IP, development tools, system-on-modules, SmartNICs and IPUs, offering the flexibility to accelerate innovation.
Our innovation in programmable logic began in 1983. Since then we've delivered the tools and technologies that empower customers to innovate, differentiate, and succeed in their markets.
Join us on our journey to becoming the world's #1 FPGA company!
About the Role:
Altera's Silicon Design Automation (SDA) Group is seeking an EDA/IP Tech Lead to drive strategic and operational initiatives across our design automation and IP management landscape. This role is pivotal in ensuring optimal license utilization, vendor engagement, and infrastructure readiness to support our global silicon design teams.
Key Responsibilities:
License Management & Optimization:
Track and manage EDA tool licenses across projects and geographies
Rebalance license usage to maximize efficiency and minimize cost
Share weekly license usage reports with design teams
Vendor Engagement & Competitive Analysis:
Lead technical and business discussions with EDA and IP vendors
Conduct competitive analysis to evaluate vendor offerings
Drive regular technical and management review meetings with vendors
Contract & Procurement Coordination:
Collaborate with Procurement and Legal teams to ensure contracts are current and aligned with business needs
Support negotiations and renewals for EDA/IP tools and services
Infrastructure & Design Team Support:
Define and manage infrastructure requirements for design automation tools
Work closely with architects and design teams to guide IP selection from third-party vendors
Ensure alignment between tool capabilities and design needs
Why Join Us?
At Altera, you'll be part of a dynamic team shaping the future of silicon design. You'll work with cutting-edge technologies, collaborate with world-class engineers, and influence key decisions that impact our product roadmap and vendor ecosystem.
Salary Range
The pay range below is for the United States market. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance.
$161,700 - $225,000 USD
#LI-MD1
Qualifications:
Minimum Qualifications:
BS in Electrical Engineering, Computer Engineering or related field
Minimum of 10 years experience in Design Automation, Silicon Engineering, or CAD-related fields
Proven experience working with global teams across multiple geographies
Deep familiarity with industry-standard EDA tools and third-party IP offerings
Understanding of Foundry PDK collaterals and associated processes
Strong communication, collaboration, and negotiation skills
Ability to lead cross-functional discussions and drive consensus
Job Type: RegularShift:Shift 1 (United States of America) Primary Location:Washington, United States (Remote) Additional Locations:Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
$161.7k-225k yearly Auto-Apply 7d ago
Salesforce LWC Technical Lead
National Debt Relief 4.5
Remote job
We are seeking a highly skilled Salesforce LWC Technical Lead with exceptional UI/UX design expertise to drive the architecture, development, and delivery of high-performance Salesforce applications. The ideal candidate will combine strong hands-on Lightning Web Components (LWC) development experience with a deep understanding of user-centric design principles to create intuitive, scalable, and
visually compelling interfaces. Experience utilizing AI-augmented development tools such as Cursor, GitHub Copilot, or similar platforms is a strong plus, enabling faster prototyping, cleaner code generation,
and improved developer efficiency.
Responsibilities
Technical Leadership
Lead end-to-end architecture, development, and delivery of complex solutions using Lightning Web Components (LWC) and the Salesforce platform.
Define and enforce coding standards, component patterns, testing strategies, and best practices across the development team.
Conduct code reviews, provide technical mentorship, and guide the team in modern front-end and AI-assisted engineering approaches.
Partner with solution architects, product owners, and UX designers to transform business needs into scalable technical solutions.
LWC & Front-End Engineering
Develop high-quality, reusable LWC components with strong performance and accessibility.
Optimize UI performance for both desktop and mobile experiences.
Integrate LWCs with Apex, REST APIs, external systems, and Experience Cloud.
Utilize modern front-end tooling, design systems, and reusable UI component libraries.
UI/UX Design
Collaborate closely with UX/UI designers to ensure pixel-perfect implementation of modern interfaces.
Maintain visual consistency by contributing to internal design systems and UI guidelines.
Conduct usability reviews and advocate for user-centered design principles.
Improve workflows through intuitive and accessible interactions across Salesforce applications.
Cross-Platform Ownership
Support implementations across Experience Cloud, Sales Cloud, Service Cloud, and custom applications.
Lead performance tuning, security reviews, and debugging of complex technical issues.
Ensure solutions adhere to Salesforce best practices, governor limits, and platform constraints.
Project & Stakeholder Collaboration
Partner with Product Management, QA, and cross-functional teams to deliver high-quality releases.
Create technical documentation, architecture diagrams, and implementation plans.
Participate in Agile/Scrum ceremonies and contribute to roadmap planning.
Qualifications
Education/Experience:
10+ years of Salesforce development experience with strong emphasis on LWC and Jest tests for LWC
Proven experience leading technical teams and delivering enterprise-scale Salesforce implementations
Required Skills/Abilities:
Experience with migration from Aura and Visualforce is a plus
Deep expertise in LWC, JavaScript, HTML5, CSS3, SLDS, and responsive design.
Strong UI/UX sensibilities with experience building modern, intuitive interfaces.
Hands-on experience with Apex, SOQL/SOSL, integration patterns, asynchronous processing, and APIs.
Experience with Experience Cloud including custom theming and branding.
Strong understanding of Salesforce security, performance optimization, and platform limitations.
Excellent leadership, communication, and problem-solving skills.
National Debt Relief Role Qualifications:
Computer competency and ability to work with a computer.
Prioritize multiple tasks and projects simultaneously.
Exceptional written and verbal communication skills.
Punctuality expected, ready to report to work on a consistent basis.
Attain and maintain high performance expectations on a monthly basis.
Work in a fast-paced, high-volume setting.
Use and navigate multiple computer systems with exceptional multi-tasking skills.
Remain calm and professional during difficult discussions.
Take constructive feedback.
Available for full-time position, overtime eligible if classified non-exempt.
Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $190,500 to $219,000 annually. About National Debt Relief
National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.
Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.
Benefits
National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.
Our extensive benefits package includes:
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-Cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Access to your earned wages at any time before payday
National Debt Relief is a certified Great Place to Work !
National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.
For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here
#LI-REMOTE
#LI-CB1
$190.5k-219k yearly Auto-Apply 7d ago
Cloud Tech Lead (Remote)
QED National 4.6
Remote job
Cloud Tech Lead (Remote) Clearance Requirements: Public Trust Direct Hire Job Overview & Responsibilities We are seeking a Technical Lead to guide a large-scale assessment of an existing Oracle E-Business Suite (EBS) environment and its potential migration to Oracle ERP Cloud. The Technical Lead will partner with resident subject matter experts, the Functional Lead, and the program team to evaluate the current footprint, analyze technical complexity, and recommend a roadmap for transition.
Responsibilities
* Assessment & Discovery
* Lead technical assessment of the current Oracle EBS environment, including integrations, extensions, reports, data, and customizations.
* Identify technical dependencies and potential challenges in moving to Oracle ERP Cloud.
* Evaluate module coverage for Field Service, Supply Chain Management, Advanced Planning, and Financials.
* Cloud Readiness & Gap Analysis
* Map existing EBS capabilities to Oracle ERP Cloud functionality.
* Assess data migration requirements and tooling (e.g., FBDI, OTBI, integration methods).
* Document gaps and propose technical options (reconfiguration, extension, or retirement).
* Technical Architecture & Roadmap
* Define high-level architecture for Oracle ERP Cloud adoption, including integration and reporting strategy.
* Provide input on security, identity management, and compliance considerations.
* Recommend migration sequencing and technical approach for deployment.
* Collaboration & Leadership
* Work closely with the Functional Lead to align technical findings with business processes.
* Mentor team members and provide technical guidance to SMEs and program staff.
* Communicate assessment findings to program leadership and contribute to executive-level deliverables.
Qualifications
Required Qualifications
* Must be a US Citizen and hold an active Public Trust
* Bachelor's degree and/or equivalent work experience
* 10 years of experience with Oracle E-Business Suite (technical and integration background).
* 3+ years of experience with Oracle ERP Cloud / Oracle Fusion Applications.
* Strong understanding of EBS modules: Field Service, Supply Chain, Advanced Planning, and Financials.
* Hands-on expertise with integrations, data migration, reporting (BI Publisher, OTBI), and security.
* Proven experience in leading cloud readiness assessments and migration planning.
* Excellent communication and stakeholder management skills, especially in complex federal or large enterprise environments.
Company Overview
As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.
Why work at Mythics?
Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect - Empathy - Excellence - Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Mythics, you will experience a truly enjoyable corporate culture. But don't just take our word for it!
Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:
* Comprehensive Health, Dental, and Vision plans
* Premier 401k retirement plan with corporate matching and a 529 college saving plan
* Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
* Legal Resources
Unlock Exclusive Benefits for Full-Time Employees:
* Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
* Employee referral program
* Employee recognition, gift and reward program
* Tuition reimbursement for continuing education
* Remote or hybrid work options
* Engaging company events such as team building activities, annual awards and kick-off parties
* Health and wellness-focused activities
* Relaxation Spaces
* In-office gourmet coffee, tea, fresh fruit and healthy snacks
* Corporate GREEN approach - tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
$95k-136k yearly est. 14d ago
Tech Delivery Lead
Caresource 4.9
Remote job
The Technical Delivery Lead is responsible for owning technical delivery and technical management for a defined domain or platform. The role will work closely with cross-functional teams, including product managers, designers, and quality assurance, to ensure the successful delivery of solutions within the defined scope, timeline, and quality standards.
Essential Functions:
Prioritize team activities based upon IT leadership priorities and bandwidth
Represent IT in project/business meetings and engagements
Improve solution functionality and efficiency with added business value
Collaborate closely with other business areas to optimize the use of systems and applications
Collaborate with the department manager to systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanism
Apply creative thinking in problem solving and identifying opportunities for improvement
Provide subject matter expertise for technical guidance, training and direction
Provide direction, lead and review of work products and daily tasks for quality
Design, architect, and oversee the development of complex software systems, ensuring scalability, reliability, and maintainability
Drive the full development lifecycle, from requirements gathering and design to implementation, testing, and deployment
Establish and enforce coding standards, best practices, and development methodologies within the team
Conduct regular code reviews to ensure code quality, performance, and adherence to architectural principles
Identify technical risks and propose effective mitigation strategies to ensure project success
Collaborate with product managers to prioritize and schedule project deliverables based on business objectives and resource availability
Provide accurate and timely progress updates to project stakeholders, highlighting achievements, challenges, and proposed solutions
Stay up to date with the latest industry trends, technologies, and frameworks, and evaluate their potential application in the organization
Perform any other job duties as requested
Education and Experience:
Bachelor's degree in Business, Computer Science or related field or equivalent work experience is required
Five (5) years of systems management and analysis experience is required
Experience with Agile methodologies is required
Three (3) years of experience within Technology/Architecture leadership is preferred
Project planning and project management experience is preferred
Experience with Product Management environment and Cloud technologies is preferred
Azure experience required
.NET experience required
SSIS experience required
Competencies, Knowledge and Skills:
Expert level skills in technical architecture, project management, and team collaboration
Strong analytical, evaluative and problem solving abilities
Knowledge of the healthcare and managed care philosophy is preferred
Critical listening and thinking skills
Strong learning competency and ability to teach others
Solid project planning and management abilities
Technical teaching, programming, analysis and specification skills
Network protocols and security standards (may require)
Application development tools methodologies (e.g. Agile) and Architecture skills
Strong knowledge of best practices relative to application development or infrastructure standards
Excellent written and oral communication skills
Effective organization and prioritization skills
Licensure and Certification:
Cloud certification a plus
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$94,100.00 - $164,800.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GM1
$94.1k-164.8k yearly Auto-Apply 14d ago
Lead Technician
Federated Service Solutions 3.6
Remote job
Lead Technician Reports To: Field Services Manager Job Type: Full Time, Non-Exempt Company: Federated Service Solutions (projects may include fss GO)
Updated: November 2025
About Federated Service Solutions:
Founded in 2004, Federated Service Solutions is a dynamic and innovative technology company dedicated to helping businesses do business better. We are committed to fostering a collaborative and inclusive work environment where all employees can thrive and contribute to our shared success. We do this by creating a culture of accountability, aligning our strategies and policies with the company's goals, vision, and values, and exceeding customer expectations by putting the right people in the right seats. Join us and be a part of our exciting journey towards growth and excellence.
Who We're Looking For:
We're hiring a Lead Technician to be the face of our field installs-owning outcomes, solving real problems, and guiding projects across the finish line. If you've got a strong mechanical mindset, can speak fluently with customers and teammates alike, and know your way around wires, dashboards, and diagnostic tools, this seat is built for you.
This role is ideal for someone who takes pride in doing the job right the first time, even when working independently and under pressure. Whether you're installing low-voltage cabling at a retail site or wiring a GPS system into a fleet vehicle, you're calm, capable, and always professional.
You'll work remotely but travel frequently-sometimes at night or over weekends depending on project needs. You'll be the go-to technician on-site, so leadership, clarity, and ownership are a must.
What You'll Do:
Deliver high-quality on-site service and customer communication during installation, maintenance, or repair activities, ensuring professional conduct and issue resolution.
Install and configure low-voltage network cabling and hardware in field environments, adhering to site specs, safety standards, and project timelines.
Lead vehicle-based installations of telematics, GPS, and electronic systems, ensuring accuracy, calibration, and adherence to manufacturer requirements.
Diagnose, troubleshoot, and resolve technical issues independently, using diagrams, tools, and software to identify and correct field problems.
Document work clearly and completely using digital tools, ensuring photos, checklists, and system entries meet closeout and reporting standards.
What You Bring:
High school diploma or equivalent
Strong mechanical aptitude and comfort using hand and power tools
Excellent communication skills and customer-facing presence
Ability to work independently, think critically, and problem-solve in the field
Willingness to travel extensively and work flexible schedules (days, nights, weekends)
Clean driving record and valid driver's license
Nice to Have:
1+ years of experience in network cabling, telecom, or automotive electronics
Ability to read wiring diagrams, blueprints, and technical manuals
Familiarity with telematics or diagnostic tools (e.g., Samsara, GPS platforms)
Technical diploma or certificate in electronics, automotive, or telecom-related fields
Certifications such as BICSI Installer, CompTIA Network+, MECP, or equivalent
This Role Isn't for You If:
You avoid ownership, struggle to communicate clearly on-site, or shy away from complex or messy installs. If you prefer a desk, dislike travel, or need someone to guide every move-this probably isn't your seat.
Working conditions/ Physical requirements :
Ability to work both in the field and in an office or workshop environment
Requires travel to client locations or vehicle sites
Physical ability to work and fit in different settings, including tight and confined spaces, or working in uncomfortable positions
Prolonged periods of standing, walking, crawling, kneeling, crouching
Must be able to alternate from sitting to standing at will with the ability to climb steps/ladders while balancing at alternating heights
Ability to perform all physical duties to complete installation, including lifting 75 lbs and 35 lbs overhead, reaching at or below shoulder level, pushing and pulling
Manual dexterity and fine motor skills
Good vision to read diagrams, manuals and detailed work
Ability to hear and speak and understand instructions and communicate effectively.
Why You'll Love It Here:
Clear responsibility, real autonomy, and no micromanaging
Direct impact on the success of every install you touch
A tight-knit team that gets things done
Competitive compensation and full benefits
Discrimination of any kind is not tolerated here. To learn more about EEO, visit ************
$86k-120k yearly est. Auto-Apply 60d+ ago
Salesforce Technical Lead - Experience Cloud ( Remote )
Assistrx 4.2
Remote job
AssistRx is seeking a highly skilled Salesforce Technical Lead with deep Experience Cloud expertise to architect, design, and lead development of our external-facing portal solutions. This leader will guide technical strategy, mentor developers, and deliver scalable, secure, patient-focused Salesforce Experience Cloud implementations.This is a full-time, fully remote position within the United States, requiring daily collaboration during Eastern Standard Time hours.
DUTIES AND RESPONSIBILITIES:
Lead development and architecture for Experience Cloud sites, ensuring secure, scalable, and high-performance solutions.
Oversee portal configuration, external user access models, login flows, and Experience Cloud security settings.
Guide the team on Apex, LWC, Flows, and integration best practices.
Conduct code reviews and provide technical mentorship to mid-level and junior developers.
Collaborate with Product, QA, Business Analysts, and Project Managers to translate business needs into technical designs.
Troubleshoot and resolve production issues, performance bottlenecks, and configuration challenges.
Participate in sprint planning, grooming, and review ceremonies.
Stay updated with Salesforce releases and recommend enhancements.
Ensure documentation of technical components, reusable patterns, and Experience Cloud configurations.
Requirements
QUALIFICATIONS:
· 6+ years of hands-on Salesforce development experience with strong expertise in Experience Cloud (Community Cloud) solutions.
· 2+ years in a technical leadership or senior engineering role.
· Proven experience designing and implementing Salesforce Experience Cloud portals.
CERTIFICATIONS:
· Required: Salesforce Platform Developer I
· Preferred: Platform Developer II, Experience Cloud Consultant
· Additional architect-level certifications are a plus.
TECHNICAL EXPERTISE:
· Experience Cloud (Critical)
o Strong Experience Cloud expertise, including portal configuration, external user access, guest user security, and login flows.
o Skilled in building high-performance portal components using LWC, Apex, and declarative tools
· Salesforce Development
o Proficient in Apex, L:WC, Visualforce, SOQL/SOSL, Flows, and asynchronous processing.
o Solid understanding of data modeling, governor limits, and large-volume performance considerations.
· Integration & DevOps:
o Experience with REST/SOAP integrations, middleware, Git, SFDX, CI/CD pipelines, and tools like Gearset.
· Security & Governance:
o Strong knowledge of Salesforce security model, permission sets, sharing rules, and data governance best practices.
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$84k-113k yearly est. Auto-Apply 48d ago
Technology Lead - Hybrid, Angular2
Avance Consulting Services 4.4
Remote job
Hi, Greetings Hope you are doing great! I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position Role:Technology Lead - Hybrid, Angular2
Duration: Full Time
Location: Tampa, FL
Qualifications Basic
• Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
• At least 5 years of experience with IT development and coding.
Preferred
• Expertise on UI technologies like Angular2, TypeScript, HTML5, CSS3,
• At least 4 years of experience in JavaScript
• At least 1 year of experience in TypeScript
• At least 1 year of experience in Angular2
• At least 5 years of experience in software development life cycle.
• At least 5 years of experience in Design and architecture review.
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$69k-99k yearly est. 60d+ ago
CLOUD AMAZE - Technical Lead - JAVA (Practice)
Hexaware Technologies, Inc. 4.2
Remote job
Technical Requirements Should have a minimum of 9 years of hands-on experience in Java development and design patterns. Strong hands-on experience in Spring, Spring Boot Strong Backend experience in REST API implementation Strong understanding and technical expertise in Microservices architectures Knowledge about monolith and service-oriented applications Exposure to Spring MVC, Junit, Mockito, Jenkins, Maven and Hibernate/JPA Knowledge of security OAuth 2.
0, JWT, Spring Security, PING Access/Federate (Resource Server) Knowledge of cloud service providers - AWS/Azure/GCP/PCF, OpenShift/Kubernetes Knowledge in CI/CD: Bamboo, CARA, and Bitbucket will be added value RDBMS and application integration patterns are desirable Need to work out of Irving, TX Follow Citi's hybrid working model (currently, Tuesdays and Thursdays at the Irving, TX Citi office) Support monthly release activities (typically 1 weekend per month; eligible for comp-off)
$74k-94k yearly est. Auto-Apply 22d ago
Lead Technical Governance Analyst
Toast 4.6
Remote job
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Lead Technical Governance Analyst is a high-impact, autonomous role responsible for designing and driving the foundational architecture of our world-class GRC program.
A day in the life (Responsibilities)
In this role, you will play an integral part in building the frameworks, systems, and transformation programs that enable scale and efficiency across all security and compliance and risk domains. In addition, you will be responsible for supporting the ongoing oversight of certain workforce-related security initiatives and policies, and will collaborate closely with our Security and Business Technology and Transformation teams to ensure the security of Toast's sensitive data and critical infrastructure. This role requires a proactive and strategic approach to identifying and mitigating risks, as well as a deep understanding of the evolving cybersecurity landscape.
Drive Security and Technical Governance Risk and Compliance Initiatives:
GRC Platform Ownership: Serve as the primary admin and product owner for the GRC platform (AuditBoard). You will move beyond administration to design advanced workflows, automation, and metrics that centralize risk and compliance data.
Common Controls Framework (CCF) Stewardship: Own and evolve the Common Controls Framework. You will map and maintain complex regulations (NIST CSF, SOC 2, PCI DSS, ISO 27001) to a single source of truth, directly driving compliance efficiencies
Lead Strategic Initiatives: Independently lead complex, cross-functional "zero-to-one" security programs, taking them from concept to operational maturity.
Customer Trust Optimization: Drive the strategy for our Trust Center, operationalizing our ability to address customer and partner security questionnaires in a more efficient manner,reducing manual efforts and shortening lead times.
Develop and implement governance policies, controls, and best practices to enhance the security posture across corporate IT and workforce systems.
"Compliance by Design" Advisory: Champion the "Shift Left" strategy by co-developing standards that embed GRC checkpoints into the SDLC and Product innovation pipelines, ensuring security is baked in, not bolted on.
Change Events Governance: Define and standardize the process for assessing GRC impacts during major system changes, ensuring consistent intake and triage across all compliance programs.
Track and report on security governance KPIs and risk metrics, driving continuous improvement.
Collaborate with IT and Security:
Partner closely with the IT team to ensure corporate systems are managed appropriately and meet security objectives.
Work with the Security team to implement monitoring and detection capabilities that support workforce security objectives.
Promote Security Culture:
Foster a strong security culture within the organization through training, awareness programs, and ongoing communication. .
What you'll need to thrive (Requirements)
Core Program & Technical Experience
8+ Years of progressive experience in Information Security GRC, Audit, or Technical Program Management.
CCF & Framework Expertise: Hands-on experience designing and operationalizing a Common Controls Framework (CCF) to map and consolidate controls across multiple regulatory frameworks (SOX, PCI DSS, SOC 2, NIST CSF, ISO 27001).
GRC Platform Mastery: Proven experience serving as an Administrator, Architect, or primary owner of a modern GRC tool (e.g., AuditBoard, ServiceNow GRC, Workiva), including advanced workflow design, configuration, and maintenance.
Policy Architecture: Expert ability to define, manage, and enforce a clear hierarchy of governance documentation (Policy, Standard, Procedure) and maintain security baselines for corporate IT and workforce tools.
Program Ownership: Demonstrated ability to drive the lifecycle of complex security initiatives, such as Data Governance Oversight, SaaS Posture Management, End Protection/Hardware Inventory, and Third-Party Risk Management.
Technical Acumen: Strong understanding of cybersecurity controls across cloud security, corporate IT security, and identity and access management (IAM). Committed to staying ahead of the curve in the ever-evolving field of cybersecurity.
Leadership & Collaboration
Proven ability to lead and manage security initiatives and drive complex, cross-functional collaboration efforts without direct authority.
Builds strong relationships with stakeholders across the organization and thrives in a dynamic and rapidly changing environment.
Exceptional written and verbal communication skills, with the ability to translate complex security architecture into clear business risks for non-technical audiences.
A proactive and strategic approach to identifying, mitigating, and documenting risks in a high-growth, fast-paced technology environment.
Special Sauce (Nice-to-Haves)
Controls Engineering Experience: Experience with scripting (e.g., Python, SQL) or building APIs/integrations to automate evidence collection.
Advanced Certifications: Relevant security certifications such as CISSP, CISM, or CISA.
Teaching/Enablement: Experience designing or facilitating training programs (e.g., Compliance Champions) or leading Cyber Tabletop Exercises.
Experience supporting security governance in a remote or hybrid workforce environment.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
#LI-Remote
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay Range$129,000-$206,000 USD
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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