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  • Program Manager, Migrations

    Relativity 4.7company rating

    Columbus, OH job

    Posting Type Hybrid/Remote Relativity's Account Services team within the Relativity Success team, ensures each customer or partner account for Relativity's business has a group of dedicated individuals to manage the account and reduce friction, assist with growth and enable transformation. The team partners across Sales, Customer Success, Product Management, Engineering, and partner organizations to enable seamless data migrations from diverse sources into RelativityOne, amongst other adoption goals. Our mission is to ensure efficient, secure, and successful customer transitions to the RelativityOne platform - accelerating adoption, reducing risk, and maximizing value realization for clients and partners. This role sits at the intersection of program management, technical coordination, and customer engagement, supporting large-scale technology transformations across our customer base. Role Overview The Program Manager, Migrations will lead and coordinate complex migration initiatives involving multiple internal and external stakeholders. This role requires strong program management expertise and a proven ability to orchestrate large-scale data migrations from legacy and competitive systems to modern SaaS, Cloud, and AI platforms. You'll collaborate closely with Technical Account Managers, Engineering, and Product teams, as well as external partners and customers, to manage the planning, execution, and reporting of migration programs. This position demands both strategic oversight and hands-on leadership to drive execution through influence. The role reports to the Manager, Success Strategy and Business Operations and can be based in Chicago or remote within the U.S. Job Description and Requirements Core Responsibilities Lead Complex Migration Programs: Manage end-to-end coordination of multi-phase, high-impact data migration programs from a variety of environments - including Relativity Server, competitor SaaS platforms, andon-premiseor legacy legal data systems. Program Governance & Stakeholder Alignment:Establishand maintain program governance, timelines, and deliverables, ensuring alignment across internal teams, customers, and partners. Strategic Planning & Reporting: Develop,maintain, and communicate detailed program plans, risk registers, and progress reports tailored for technical, business, and executive audiences. Cross-Functional Collaboration: Partner with Engineering, Product Management, Customer Success, and external vendors to resolve blockers, assess risks, and ensure data integrity throughout migration cycles. Executional Leadership: Lead through influence - driving accountability, surfacing challenges, and ensuring deliverables are met through proactive engagement and coordination. Continuous Improvement: Contribute to the evolution of Relativity's migration frameworks, playbooks, and tools,leveraginglessons learned to improve efficiency, repeatability, and customer experience. Customer & Partner Engagement: Serve as a primary point of contact for program-level migration activities, ensuring stakeholders are informed, supported, and confident throughout the migration journey. Required Qualifications 5-8 years of program or project management experience in complex technology or IT transformation programs, ideally involving data migrations to SaaS or cloud environments. Demonstrated ability to manage multi-stakeholder programs with technical and business complexity. Proven experience developing structured program plans, dashboards, and executive reports. Highly-developed communicationskills - able to translate technical issues into business impact and vice versa. Ability to lead through influence and manage execution across diverse functional teams. Experience with Relativity Server,RelativityOne, or other eDiscovery / Legal Data Intelligence platforms. Preferred Qualifications Background in large-scale data center or application migrations. Experience working in SaaS companies, legal technology, or unstructured data ecosystems. Familiarity with project management and collaboration tools (e.g., Asana, Jira, Smartsheet, Salesforce). Experience working in vendor-service provider-end customer models. Personal Qualities Excel at orchestrating complex, multi-dimensional programs whilemaintainingattention to detail. Are equally comfortable leading executive briefings andchasing downtactical deliverables. Enjoy working cross-functionally to solve ambiguous, high-stakes challenges. Areproactive, collaborative, and passionate about delivering customer success through operational excellence. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $115,000 and $173,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management
    $79k-106k yearly est. 5d ago
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  • Manager, Software Engineer

    Relativity 4.7company rating

    Columbus, OH job

    Posting Type Hybrid Relativity is a market-leading global tech company that equips legal and compliance professionals with a powerful platform to organize data, uncover the truth, and act on it. Our SaaS product, RelativityOne, is the fastest-growing in our company's history, trusted by the U.S. Department of Justice, 199 of the Am Law 200, and over 329,000 enabled users for litigation, internal investigations, and compliance projects. We've been consistently recognized as a great workplace, and we seek individuals who bring their authentic selves to our team. Job Description and Requirements As a Software Engineering Managerin Engineering Systems, you will: Lead an internal platform team that empowers Relativity developers to deliver high-value products. Lead and develop a high-performing team of software engineers. Serve as a subject matter expert for the product features your team owns. Make decisionsregardingyour team's operations andobjectives. Receive mentorship and coaching from leadership to support your success. Key Responsibilities Include: People & Performance Management Oversee ascrum team, ensuring its success through Agile principles and leadership. Foster a high-performance culture and cost-effective practices. Allocate team members' efforts strategically based on organizational needs. Drive organizational efficiency through industry best practices for SaaS products. Conduct 1:1meetingsto supportyourdirect reports. Promoteknowledge-sharingacross the team. Offer technical leadership in your team's feature set or domain. Guide employees on career development and future opportunities. Manage the team's workload, hiring, and performance evaluation. Technology & Strategy Leadership Serve as a technology advisor, staying ahead of industry trends. Contribute hands-on tosoftware design, development, and integration. Leveragelead engineersand architects to develop effective solutions. Develop a strategic vision for your team's domain. Implement operational policies and drive process improvements. We enjoy working with smart, driven people who have fun building innovative solutions. We expect you to be versatile, display leadership qualities, and be excited to tackle new challenges across the full tech stack. Qualifications Positive attitude and strong teamwork skills Bachelor's degree in computer scienceor a related field 4+ years managing software development teams 10+ years of experience in commercial-grade software development Experience leading remote teams Strong knowledge of: Modern programming languages and object-oriented programming High-performance, fault-tolerant distributed systems Cloud environments (SaaS, PaaS) Infrastructure as Code(Terraform,Pulumi, etc.) Ability to motivate teams and improve efficiency under pressure Strong verbal, presentation, and written communication skills Experience with Agile methodologies Experience with GitHub Actions, Jenkins, or other automation tools Proven success leading SaaS or PaaS products Cloud platforms (Azure preferred) Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Budget Management, Engineering Management, Innovation, Leadership, Performance Management (PM), Process Improvements, Project Management, Quality Assurance (QA), Risk Management, Stakeholder Management
    $101k-125k yearly est. 2d ago
  • Customer Success Consultant

    Granicus 4.3company rating

    Remote job

    The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. You are a committed client navigator guiding customers on a strategic journey of success. Strong candidates will have experience in nurturing clients in an agency, public-sector or software organization. Qualified candidates will have stellar client relationship skills, as well as proven success in data-driven decision making, adherence to process and organizational advancement. The desire to be a part of a collaborative, fast-paced team who thrives in the mission of providing world-class service is a must. An awesome CSC consistently provides excellent service so that our customers can deliver exceptional civic and citizen experiences in our communities. Strategic Customer Engagement Serve as a dedicated strategic advisor to a smaller, high-impact book of business. Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities. Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics. Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments. Build deep relationships through in-office visits, conference attendance, and tradeshow engagements as needed. Customer Success Management & Strategy Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal. Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value. Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations. Monitor customer health and implement mitigation strategies to reduce churn risk. Growth & Expansion Identify and nurture expansion opportunities through consultative conversations and strategic planning. Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives. Present tailored value propositions to executive stakeholders. Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer Customer Advocacy & Experience Champion the voice of the customer internally, advocating for product enhancements and service improvements. Contribute to customer reference programs and success story development. Stay current on Granicus product updates, industry trends, and best practices in customer success. Customer Success Operations Maintain accurate and up-to-date records in CRM and customer success platforms. Follow standardized processes while contributing to continuous improvement initiatives. Track and report on key performance indicators, including engagement, satisfaction, and retention. Experience/Credentials: 3-5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients. Proven ability to manage executive relationships and lead strategic planning conversations. Strong analytical skills and comfort with data-driven decision-making. Excellent communication, presentation, and interpersonal skills. Experience with CRM systems (Salesforce preferred) and customer success tools. Willingness to travel up to 25% for client meetings, conferences, and events. Familiarity with public sector organizations is a plus. Pay Range USD $60,600.00 - USD $73,000.00 /Yr. About Us Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include - Employee Resource Groups to encourage diverse voices Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off - Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health. Work From Home Reimbursement - Support a productive home office environment. Health & Wellness Multiple Health Plan Options - Including a 100% employer-paid plan. Employer HSA Contributions - When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program - Stay active, your way. On-Demand Mental Health Support - Access to Headspace and other wellness tools. Family & Future Paid Parental Leave - For both birthing and non-birthing parents. Traditional & Roth 401(k) - With a generous company match. Life & AD&D Insurance - 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms - Fuel your professional development. Competitive Salary & Bonuses - Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
    $60.6k-73k yearly Auto-Apply 2d ago
  • Manager, O2C Financial Systems (Zuora)

    Relativity 4.7company rating

    Columbus, OH job

    Posting Type Hybrid/Remote This role will be the end-to-end process subject matter expert, own Zuora platform operations, and lead project teams supporting our Billing/Collections and Revenue Accounting teams' initiatives. The Manager, Finance Systems will partner closely with IT to ensure quality integrity and seamless integration throughout the data lifecycle with Salesforce CPQ, upstream, and Workday Financials, downstream. The ideal candidate will have high fluency in both functional and technical discussions with the gumption to develop flexible, future-proof solutions in this critical area of the business. This role reports to the Director, Financial Systems and can be remote with some travel expectations Job Description and Requirements Responsibilities Administer and own configuration of Zuora platform (Billing and Revenue/RevPro) to meet business needs and support scalable growth Lead and execute roadmap objectives increasing accuracy and efficiency Champion innovation and automation through AI and other intelligent solutions Triage and identify bug fixes required for Zuora while working with 3rd party resources Participate in all stages of the SDLC, from QA to UAT, for Zuora-related fixes and dependent system impacts Maintain tight collaboration with key cross-functional stakeholders and drive alignment Ensure compliance controls satisfy audit and SOX requirements Requirements Bachelor's degree in Computer Science, Information Systems, Finance, or related fieldor equivalent experience 8+ years of combined hands-on technical financial systems experience including Zuora Billing and Zuora Revenue/RevPro In depth functional knowledge of 606 Revenue Recognition standards Demonstrated ability to partner effectively with business and technical teams Solid understanding of data reporting tools Integration experience with Salesforce CPQ, Workday Financials, and Adaptive a plus Exceptional attention to detail Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $116,000 and $174,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Agile Methodology, Application Management, Cloud Computing, Database Management, DevOps, Information Technology Operations, Project Management, Software Development, Software Development Life Cycle (SDLC), Vendor Management
    $73k-91k yearly est. 1d ago
  • State Enterprise Account Executive - East (Evergreen)

    Granicus 4.3company rating

    Remote job

    The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government. What Your Impact Will Look Like Generate sales and promote market growth within the territory Work with Marketing Team to ensure strong lead flow Create & articulate compelling value propositions When appropriate, work with partners to manage joint selling opportunities Build and lead pursuit teams for larger opportunities Educate and guide prospects through the buying process Develop and implement an effective sales plan to meet or exceed established sales objectives Understand complex customer requirements for digital communications with the public, including operational, business, and technical categories Develop and independently deliver custom presentations on Granicus to revolutionize the prospect's engagement with the public Manage internal resources, including sales support, marketing, and solutions consultants to present a compelling case to prospects Manage all aspects sales in your territory including prospecting, activity tracking, opportunity management, forecasting revenue, contract management and closing deals Pursue leads generated by yourself and our inbound and outbound marketing efforts Support management team in developing sales strategy Document all conversations, activities, and emails in our Salesforce CRM Write and present quarterly business reviews to Sales Management, Senior Management, and peers You Will Love This Job If You Have You have 3+ years of consultative sales experience and success as an individual sales contributor You have demonstrated success prospecting and finding/closing opportunities via phone and in person You are experienced using some form of customer relationship management software to track leads, activities and opportunities (SFDC preferred) You can thrive in a fast-paced environment, working under tight schedules to meet deadlines You are passionate about working with clients to help address their challenges You execute a sales process in a solution sales methodology. This will require relationship building and great oral and written communication skills You can conduct product demonstrations and conduct presentations You are experienced and comfortable with technology You are experienced selling in a committee-driven environment, with multiple, cross-functional decision makers You are willing to travel around 25% Pay Range USD $1,100,000.00 - USD $130,000.00 /Yr. About Us Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include - Employee Resource Groups to encourage diverse voices Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off - Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health. Work From Home Reimbursement - Support a productive home office environment. Health & Wellness Multiple Health Plan Options - Including a 100% employer-paid plan. Employer HSA Contributions - When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program - Stay active, your way. On-Demand Mental Health Support - Access to Headspace and other wellness tools. Family & Future Paid Parental Leave - For both birthing and non-birthing parents. Traditional & Roth 401(k) - With a generous company match. Life & AD&D Insurance - 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms - Fuel your professional development. Competitive Salary & Bonuses - Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
    $130k yearly Auto-Apply 60d+ ago
  • Director, People Operations - Hybrid

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Director, People Operations is a strategic, forward-looking leader responsible for building and delivering a world-class operational foundation that powers every stage of the employee experience. This role reports to the Chief People Officer and oversees People Operations, Compliance, Payroll, HRIS, and Global Immigration-driving scalability, efficiency, and innovation across our global workforce. With a strong focus on process excellence, data integrity, automation, and AI-driven transformation, this leader ensures our systems, policies, and operations embody Commerce's values and enable our people to do the best work of their careers. Partnering across the business, the Director, People Operations shapes the future of how we support, empower, and care for our people through seamless, compliant, and modern People Operations solutions. What You'll Do Develop and execute the People Operations and HR technology strategy, delivering a multi-year roadmap focused on efficiency, automation, compliance, and a world-class employee experience Lead, mentor, and develop a team of People Operations, Compliance, Payroll, and HRIS professionals, fostering a culture of service excellence, innovation, and continuous improvement Oversee global employee lifecycle operations-including onboarding, offboarding, data management, case management, and vendor oversight-to ensure seamless, people-first experiences Drive process excellence by assessing, designing, and optimizing scalable solutions across records management, data operations, payroll, and vendor management Provide strategic oversight of global payroll governance in partnership with Finance, Accounting and the Payroll team, ensuring accuracy, compliance, and operational alignment Lead regulatory and audit compliance efforts, including SOX/SOC and global privacy requirements, ensuring strong controls and audit readiness Oversee global immigration programs, ensuring accurate execution, compliance, and a supportive experience for employees and candidates. Champion technology-driven and AI-enabled innovation to streamline processes, enhance insights, and scale People Operations Partner cross-functionally with Finance, Legal, IT, Talent Acquisition, and HRBPs to support organizational growth and operational excellence Ensure robust data governance across all HR systems, maintaining the accuracy, integrity, and security of employee data Deliver dashboards, analytics, and insights that inform business decisions and elevate People strategy Ensure adherence to global employment laws, data privacy standards (GDPR, HIPAA), and required reporting obligations Ownership of global HR policy development, maintenance, communication, and governance, ensuring policies are consistent, scalable, compliant, and aligned with culture Who You Are A strategic People Operations leader with 10+ years of experience across HR operations, HRIS, compliance, payroll, and global workforce support ,4+ years managing people Deep expertise in HR technology (Workday preferred), data governance, automation, and scaling systems in global environments A bold builder with a growth mindset-agile, curious, resilient, and fueled by grit-who thrives in ambiguity and drives continuous improvement Skilled in SOX/SOC, privacy standards, and global employment compliance, bringing strong operational judgment and rigor Analytical and insight-driven, with the ability to turn data into clear, actionable recommendations for People and business strategy A collaborative influencer who builds trusted partnerships across Finance, Legal, IT, TA, and HRBPs A thoughtful operator with exceptional integrity and discretion, adept at navigating complex and sensitive issues Future-focused and AI-curious, always exploring innovative ways to streamline and elevate People Operations Passionate about creating seamless, people-first experiences that reflect our values and enable employees to do the best work of their careers #LI-AL1 #LI-HYBRID The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $104k-167k yearly est. Auto-Apply 11d ago
  • Sales Engineer I

    Bigcommerce 4.8company rating

    Remote job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Sales Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions, presenting our platform, and establishing confidence in the Feedonomics platform. To accomplish this, the Sales Engineer must be able to identify and understand a prospect or client's technical business requirements and whether those can be solved by Feedonomics. What You'll Do: Participate in all stages of the mid-market sales lifecycle including: Provide technical input on discovery calls. Give in depth demonstrations of the Feedonomics platform. Prepare and showcase custom demos or data setups. Review technical details with final decision makers at the end of the sales cycle. Attend and/or schedule internal calls to discuss technical matters related to active deals. Document all customer questions to ensure immediate follow-up on all outstanding issues. Communicate technical requirements inside CRM and ensure knowledge transfer to operational teams. Participate in all team activities (Weekly Sales Engineering team meeting, Sales Summits, Office Hours with Product team, etc). Understand competitive positioning and be effective in differentiating Feedonomics. Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay. Creating internal technical documentation related to Sales Engineering processes. Who You Are: 2 years of experience in a client facing technical role (Sales Engineering, Technical Account Management, etc.) Experience working in an e-commerce and technical environment supporting high volume, transactional applications, and data transformation/exchange Proficient in adapting to new software tools and environments Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc. Understanding of online marketing and advertising concepts ● Technical working knowledge of API integrations Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills. Problem Solver - You're adept at using critical thinking to assess and develop solutions for prospects with low to moderate levels of sophistication and complexity. Effective at Prioritization - You effectively manage your workload and prioritize activities. Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning. Thoughtful - You anticipate where potential issues are and plan your approach accordingly Collaborative - You collaborate readily and motivate multiple groups toward accomplishing a task. Education: Bachelor's degree required. #LI-LP1 #LI-REMOTE (Pay Transparency Range: $75,000 - 118,000 OTE) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $75k-118k yearly Auto-Apply 60d+ ago
  • Release Manager

    Alteryx 4.0company rating

    Remote job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. About the Role We are looking for an experienced Release Manager to lead and orchestrate the release process across all Alteryx product lines, Desktop, On-Prem Server, and Cloud Platform. This role sits at the intersection of Engineering, Product Management, and Customer Success, ensuring seamless coordination, communication, and delivery of high-quality software releases to our global customer base. You will be responsible for defining and driving the end-to-end release process, ensuring that every release is delivered with clarity, consistency, and confidence, both internally and externally. Key Responsibilities Own and continuously improve the release management lifecycle across Desktop, On-Prem Server, and Cloud. Partner with engineering teams to plan, schedule, and track releases; from feature readiness through deployment and post-release validation. Collaborate with Product Management to ensure release scope and timing align with business priorities. Coordinate with Customer Success, Support, and Documentation teams to ensure customers have the right information and resources before and after each release. Define and enforce a consistent release communication process, including release notes, readiness checklists, rollout plans, and stakeholder updates. Manage release risks, issues, and dependencies, ensuring clear visibility and escalation paths. Lead release readiness reviews, go/no-go meetings, and post-mortems to drive continuous improvement. Establish and maintain a central source of truth for release status and timelines. Partner with QA and automation teams to ensure robust validation and regression testing strategies are in place. Identify opportunities to streamline and automate release operations, increasing efficiency and reliability. Qualifications 5+ years of experience in Release Management, Program Management, or Engineering Operations for enterprise or SaaS software products. Proven experience managing releases across multi-platform environments (desktop, on-prem, and cloud). Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, and agile methodologies. Excellent cross-functional communication and stakeholder management skills. Demonstrated ability to drive alignment between engineering, product, and customer-facing teams. Strong analytical and organizational skills, with meticulous attention to detail. Familiarity with Jira, Confluence, GitHub, and cloud deployment tools is a plus. A passion for process excellence and continuous improvement. Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $139,000 -$155,000. In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $139k-155k yearly Auto-Apply 56d ago
  • Customer Succes Mgr (covering Canada from US) (remote)

    Alteryx Inc. 4.0company rating

    Remote or New York, NY job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview: Alteryx has an immediate opportunity for a Senior Customer Success Manager (CSM) with a strong focus on AI-driven analytics and Canadian customers. This customer-facing role will capitalize on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform. As a Senior CSM, you will own the post-sales success motion for a portfolio of strategic customers, acting as a trusted advisor who aligns Alteryx's AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter-onboarding, adoption, value realization, executive alignment, and expansion-while ensuring long-term retention and advocacy. It is the CSMs responsibility to drive success by providing planning recommendations, risk identification/mitigation, and long-term trust. This role is ideal for a post-sales success leader who understands the unique needs, regulatory considerations, and business culture of Canadian customers. What you will do: * Building & Fostering Relationships - Developing deep business relationships with customers, sponsors, and key stakeholders. Meet with each customer on a minimum monthly basis. Interface between the customer and Alteryx internal departments. increasing adoption, ensuring retention, and long-term success * Driving Advocacy - Once your customers see meaningful value with our platform, help create an engagement strategy that creates advocates, and unlocks business solutions that scale our customers ecosystem. * Strategic Engagement - Conduct success planning workshops and business reviews that capture and plan the customer's objectives. Ensure customer executive engagements are aligned with executives at Alteryx. * Supporting Account Expansion - Partner with go-to-market sales pods to provide insights on customer health, focusing on adoption and retention strategies, and identifying new software and services business opportunities. * Demonstrating Alteryx Proficiency - Remain up-to-date and certified on Alteryx's evolving platform solutions and products. Maintain familiarity with all company methods and procedures. What we're looking for: Experience and Skills * Experience working with Canadian customers with an understanding of regional business practices and regulatory considerations. * 3+ years experience as a Customer Success Manager, Consultant, Sales Engineer, Project Manager, or similar customer-facing role. * Hands on experience in alteryx or related analytics platforms (excel, SQL, Tableau, Power BI). * Ability to collaborate with internal teams to advocate for and represent the voice of the customer * Proven experience tracking, sharing, and reporting on the impact of your customer-facing activities. AI & Analytics Mindset * Passion for analytics, automation, and AI, with the ability to explain the data automation lifecycle in a clear and engaging way. * A strong entrepreneurial spirit, intellectual curiosity, and a passion for excellence * High attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customer's journey Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $91,500-$115,500 with On-Target-Earnings range of $122,000-$154,000. In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as: * A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: * Medical, dental, and vision coverage * 401(k) with company match * Paid parental leave, caregiver leave, and flexible time off * Mental health support and wellness reimbursement * Career development and education assistance Pay Transparency & Total Rewards (Bonus-Eligible Roles - AMER) Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $122k-154k yearly Auto-Apply 4d ago
  • Software Engineer II - Infrastructure - Remote

    Bigcommerce 4.8company rating

    Remote or San Francisco, CA job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce's Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens. What You'll Do: Maintain and improve Commerce's Cloud Development Environment Help engineers become more productive, removing environment concerns as an impediment Maintain Ruby services that orchestrate infrastructure Contribute to a new Golang CLI tool developers will use to manage their environment Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment Educate engineers on tool usage and process improvements Provide support for the development environment Document technical aspects and user flows of features Work and collaborate with a distributed team across the world Assist in defining the team's roadmap Work closely with engineers to gather requirements Create and monitor statistics to observe tooling health and functionality Who You Are: 5+ years of professional experience as a Software Engineer A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet) Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash Experience developing/scripting in Ruby or Golang Experience working with modern infrastructure tools and technologies Comfortable exploring and engaging in unfamiliar languages, tools, and technologies Eager to work on difficult problems Able to contribute to project discovery, design, and implementation Comfortable working on several projects in concert Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor Highly proactive and results-oriented with excellent critical thinking skills (Pay Transparency Range $93,000.00 - 156,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $118k-156k yearly est. Auto-Apply 60d+ ago
  • Customer Success Consultant

    Granicus 4.3company rating

    Remote job

    The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities. You will develop your experience with Software as a Service (SaaS) platforms and the ability to translate the capabilities of a technology platform into specific benefits for a given client. What Your Impact Will Look Like Proactively manage an assigned portfolio of clients through the customer journey, adjusting approach based on client needs and segment requirements Act as interface among sales, implementation, and support to track, resolve and follow up on customer issues Advise customers on best practices of Granicus products through various engagement methods appropriate to the client segment Build strong relationships by maintaining engagement, creating communication plans and routine account reviews Manage escalations by creating save plans and engaging leadership as needed Analyze client usage data via Salesforce reports and PowerBI signature dashboards to make data-driven recommendations Collaborate with Sales to develop territory expansion plans and coordinate customer outreach Identify and document expansion opportunities through the Client Services Qualified Leads Program Present solutions and value propositions to client stakeholders where appropriate Contribute to strategic upsell/cross-sell initiatives across your portfolio Advocate for customers through participation in internal cross-functional meetings Achieve quarterly and annual targets for Net Promoter Score Program and Business Reviews Identify Customer References and Success Stories quarterly Pursue developments in Granicus product portfolio, SaaS customer-success practices, and modern engagement trends Represent Granicus at internal and external speaking events as a subject-matter expert Maintain strong knowledge of product policies, integrations, and industry developments Employ best practices for customer success within your client segment Monitor and optimize customer health scores and engagement metrics Contribute to churn mitigation strategies Follow standardized operating procedures for workflow optimization You Will Love This Job If You Have 2-3+ years of experience in a relevant field such as customer success, account management, or client services Strong appetite for analytics and advancement driven by data Excellent organizational skills and ability to manage multiple priorities efficiently Adaptability to different client needs and engagement approaches Exceptional interpersonal skills for building and maintaining client relationships Experience with CRM platforms (Salesforce preferred) and customer success technologies (Totango preferred) Ability to thrive in a lean, self-propelling, proactive environment Experience with or knowledge of public sector organizations preferred Change management experience valued Commitment to diversity of thought and consideration of different ideas Performance Metrics: Client engagement effectiveness Customer satisfaction scores and Net Promoter Score (NPS) Customer retention rates Product adoption metrics Process efficiency achievements Expansion opportunity identification Account growth through upsell and cross-sell where applicable Travel Requirements: This position may require domestic U.S. travel for Client Meetings in your designated portfolio, with frequency varying based on client segment assignment, as global conditions allow. Pay Range USD $60,600.00 - USD $73,000.00 /Yr. About Us Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include - Employee Resource Groups to encourage diverse voices Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off - Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health. Work From Home Reimbursement - Support a productive home office environment. Health & Wellness Multiple Health Plan Options - Including a 100% employer-paid plan. Employer HSA Contributions - When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program - Stay active, your way. On-Demand Mental Health Support - Access to Headspace and other wellness tools. Family & Future Paid Parental Leave - For both birthing and non-birthing parents. Traditional & Roth 401(k) - With a generous company match. Life & AD&D Insurance - 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms - Fuel your professional development. Competitive Salary & Bonuses - Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
    $60.6k-73k yearly Auto-Apply 20d ago
  • Sr Director Product Marketing

    Alteryx Inc. 4.0company rating

    Remote or New York, NY job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Position Overview As Senior Director of Product Management at Alteryx, you will provide strategic and people leadership across critical platforms, infrastructure, and customer-facing growth capabilities. In this highly visible role, you will lead multiple product teams responsible for the company's SaaS platform foundations, including infrastructure strategy, foundational services, privacy and security, as well as B2B growth and customer onboarding experiences that accelerate adoption, retention, and long-term customer value. You will partner closely with executive leadership, engineering, design, marketing, sales, and customer success to define and execute a cohesive product strategy that supports scalable growth and world-class customer experiences. This role requires a strong blend of technical depth, customer empathy, and business acumen, along with the ability to operate at both strategic and execution levels in a fast-paced SaaS environment. The ideal candidate is an experienced product leader with a proven track record of leading large, diverse teams, delivering complex platforms, and driving B2B growth and onboarding outcomes through data-driven decision-making. What You'll Do * Provide strategic leadership for multiple product management teams, including platform foundations and a Growth & Onboarding Product team focused on customer acquisition, activation, adoption, and time-to-value in a B2B SaaS environment. * Define and evolve the long-term product vision and roadmap for Alteryx's SaaS platform, ensuring alignment with company strategy, customer needs, and scalable growth objectives. * Partner with senior engineering leaders to establish clear goals, translate strategy into executable initiatives, and ensure timely, high-quality delivery to production. * Drive customer-centric onboarding and growth strategies, optimizing early lifecycle experiences, usage expansion, and retention through experimentation, analytics, and continuous improvement. * Serve as a key cross-functional leader, collaborating with Product, Engineering, Security, Privacy, Marketing, Sales, and Customer Success to align priorities, manage dependencies, and mitigate risks. * Establish and monitor key performance indicators (KPIs) across platform reliability, onboarding success, adoption, and growth metrics; use insights to inform roadmap and investment decisions. * Foster a culture of high accountability, inclusion, and empowerment, enabling teams to operate with autonomy while maintaining strong alignment and outcomes. * Make forward-looking, data-informed decisions by evaluating risks, trade-offs, and emerging technologies relevant to Alteryx's marketplace and customer base. * Act as a trusted advisor to Product and Executive Leadership, clearly communicating progress, risks, and strategic recommendations. Valued Skills & Experience * 12+ years of product management experience, including senior leadership roles overseeing complex, technical, and customer-facing product portfolios. * Proven experience leading B2B SaaS Growth and/or Onboarding product teams, with measurable impact on customer acquisition, activation, adoption, or retention. * Strong background in web-based and hosted software, including multitenant SaaS architectures and platform services. * Demonstrated success leading and scaling high-performing, diverse teams across multiple product domains. * Bachelor's degree in a technical field (Computer Science, Engineering, Data, or similar) preferred; advanced degree a plus. * Experience partnering with privacy, security, and compliance teams to deliver secure and trusted enterprise solutions. * Exceptional communication and stakeholder management skills, with the ability to translate complex technical concepts to executive and non-technical audiences. * Strategic thinker with strong business acumen, analytical skills, and a bias toward action and continuous learning. * Familiarity with Alteryx's products, customers, and competitive landscape is a strong plus. Compensation Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $210,000-$285,000. This role is also eligible for a target annual bonus of 25% of base salary, based on individual and company performance. In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as: * A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: * Medical, dental, and vision coverage * 401(k) with company match * Paid parental leave, caregiver leave, and flexible time off * Mental health support and wellness reimbursement * Career development and education assistance Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $210k-285k yearly Auto-Apply 2d ago
  • Advanced Software Engineer

    Relativity 4.7company rating

    Remote or Chicago, IL job

    Posting Type Hybrid At Relativity, we build technology that helps people uncover the truth in complex data. Our software (SaaS) empowers legal professionals, governments, and organizations around the world to navigate high stakes matters with confidence, clarity, and integrity. By combining advanced AI, powerful analytics, and cloud-based technology, we help teams make sense of massive volumes of information and move critical work forward faster and more accurately. Every role at Relativity contributes to creating scalable, secure, and intelligent solutions with real-world impact-while fostering a culture where curiosity, collaboration, and inclusion thrive and where employees help shape the future of legal technology. As an Advanced Software Engineer on the Discovery team, you will design, build, and operate the next generation of AI-driven, scalable, high-performance systems that process large volumes of data. This role combines deep technical expertise with a collaborative mindset to solve complex challenges, while delivering and operating secure, scalable, and high-performance cloud-native solutions. Job Description and Requirements Responsibilities Design, develop, andoperatesecure, maintainable, and scalable web applications using object-oriented principles, modern architecture, and cloud-native patterns. Provide technical guidance and mentorship, driving design decisions, elevating engineering practices, and enabling delivery of reliable, high-quality software. Drive team success through pair programming, thoughtful code reviews, shared design sessions, and high-quality documentation. Champion automated testing, static analysis, observability, and DevOps workflows to ensure performance and reliability. Coach engineers on secure coding, cloud-native design, and troubleshooting distributed systems with modern observability practices. Adopt AI-assisted coding tools (e.g., Copilot, Cursor) to accelerate development, reduce boilerplate, and focus on solving business-critical problems. Build tools and automation to streamline workflows across engineering disciplines. Participate in on-call rotations to troubleshoot and resolve production issues promptly. Collaborate with product managers and other engineers to deliver high-quality features. Minimum Qualifications Bachelor's degree in Computer Science, Engineering, or related field OR equivalent experience. 3+years of experience in software engineering with a focus on distributed systems. Proficiencyin programming languages such as C#, Java, or Python. Experience with cloud platforms (e.g., Azure, AWS) and containerization technologies. Strong understanding of software design principles and performance optimization. Ability to work collaboratively in a team environment and communicate effectively. Preferred Qualifications Experience with big data technologies (e.g., Kafka, Spark). Familiarity with CI/CD pipelines and DevOps practices. Knowledge of observability tools and best practices for system reliability. Working at Relativity Flexible Work Options:Hybrid and remote work opportunities to support work-life balance. Professional Development:Access to certifications, technical training, and leadership programs. Inclusive Culture:Community Resource Groups, belonginginitiatives, and a collaborative environment. Competitive Benefits:Comprehensive health and retirement programs, wellness resources, discretionary time off (DTO), parental leave for primary and secondary caregivers, two annualcompany breaks,home office stipend, and long-term incentiveprogram. Community Impact:Volunteer opportunities and company-sponsored charitable programs. When you join Relativity,you'renot just taking a job-you'recontributing to a mission that matters.You'llwork alongside talented professionals across the globe, tackle complex challenges at scale, and grow your career in an organization that values impact, ownership, and innovation. Ifyou'reexcited by meaningful work andcutting-edgetechnology, Relativity is the place to buildwhat'snext. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $103,000 and $155,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Engineering Principle, Hardware Integration, Innovation, Problem Solving, Process Improvements, Quality Assurance (QA), Research and Development, System Designs, Technical Documents, Troubleshooting
    $90k-109k yearly est. 4d ago
  • Enterprise Account Executive - Texas

    Granicus 4.3company rating

    Remote job

    The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments. We are looking for someone in the TX area preferably, but will consider anyone within the South Central US. What Your Impact Will Look Like Drive sales generation and foster market expansion within the designated territory. Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions. Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential. Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement. Guide and educate prospects through the purchasing journey, providing insights and assistance as needed. Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets. Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly. Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies. Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals. Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation. Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped. Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback. Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system. Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends. Be prepared to travel approximately 30-40% of the time to engage with clients and prospects effectively. You Will Love This Job If You Have Effective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunities. Proficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospects. Adaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needs. Client-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive value. Solution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomes. Utilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospects. Navigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomes. Influencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close deals. Interpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomes. Forward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term success. Strong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable results. Business Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitability. Pay Range USD $110,000.00 - USD $125,000.00 /Yr. About Us Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include - Employee Resource Groups to encourage diverse voices Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off - Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health. Work From Home Reimbursement - Support a productive home office environment. Health & Wellness Multiple Health Plan Options - Including a 100% employer-paid plan. Employer HSA Contributions - When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program - Stay active, your way. On-Demand Mental Health Support - Access to Headspace and other wellness tools. Family & Future Paid Parental Leave - For both birthing and non-birthing parents. Traditional & Roth 401(k) - With a generous company match. Life & AD&D Insurance - 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms - Fuel your professional development. Competitive Salary & Bonuses - Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
    $110k-125k yearly Auto-Apply 4d ago
  • Systems Sales Engineer - Southern California

    Lancope 3.7company rating

    Remote or Georgia job

    We are looking for a Security Systems Sales Engineer (SE) to be an integral part of the Lancope Sales Team to function as the key technical advisor. The Systems Sales Engineer will serve as a field based technical solutions leader who will work closely with sales managers, prospects and partners as a subject-matter expert to demonstrate the technical and business value of our solutions. Main Responsibilities Partner with the Regional Sales Managers, Directors and Partners to pursue new business opportunities by delivering technical product presentations, architecture design diagrams, product evaluation installations and on-going technical consultation to our prospects and customers. Analyze and understand customer requirements or pain points to translate how Lancope's solutions can be applied to meet their needs. Keep abreast of competitive landscape and emerging technologies in order to best position Lancope in the marketplace. Develop, present, and/or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions. Provide product feature input to product management to influence future development. Desired Experience and Skills 6+ years of experience as a Systems Sales Engineer or in a similar sales engineering role at a data network vendor, DPI equipment vendor, security vendor, service provider or network security company. 6+ years of related technical experience, installing, designing, managing, administering and supporting an enterprise network. Proven track record of helping sales account managers close deals with Fortune 1000 customers. Proven ability to provide hands on technical product demonstrations and training. Deep knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls. Strong understanding of network security including, DDoS, Firewall, IDS, IPS, anti-virus and common exploits. Solid understanding of IP network design/operation. Excellent Presentation, written, and verbal skills. Ability to travel 25-30% of time.
    $70k-105k yearly est. 60d+ ago
  • Product Marketing Director, Cloud Data Platforms

    Alteryx Inc. 4.0company rating

    Remote or Oregon, OH job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is an AI-ready data and analytics company that helps organizations put data + AI to work for the Intelligent Enterprise. For more than 20 years, over 8,000 customers have trusted Alteryx to connect, clean, and automate enterprise data - no coding required - delivering the analytics, workflows, and business logic that power insights and operational decisions. Today, we're extending that same trusted foundation into the AI era, helping organizations operationalize intelligence across every cloud data ecosystem. We are seeking a strategic, high-impact Director of Product Marketing for Cloud Data Platforms (CDP) to lead the end-to-end go-to-market strategy for one of Alteryx's most important growth bets. This leader will own the messaging, positioning, and Marketing strategy, and will partner on pipeline generation, enablement, and lifecycle marketing for Alteryx's Cloud Data Platform initiatives - including deep partnerships with Snowflake, and Databricks. This is both a strategic and executional leadership role, ideal for someone who can synthesize complex AI + data platform trends, translate them into clear value propositions, and lead cross-functional teams to drive awareness, adoption, and revenue. What You'll Do * Lead Portfolio & GTM Strategy - Own and drive the global go-to-market strategy for Alteryx's Cloud Data Platform big bet, positioning Alteryx as the intelligence layer that operationalizes context and workflows across modern cloud ecosystems. * Define and drive category messaging - Help define and evangelize Alteryx's category within the cloud data ecosystem, reinforcing the Intelligent Enterprise narrative and our leadership in AI-Powered Analytics. * Drive Positioning, Messaging, and Narrative - Develop and maintain category messaging compelling positioning and messaging for CDP solutions, ensuring clear differentiation and consistent storytelling across marketing, sales, partners, and customer-facing teams. * Own the CDP Marketing Plan & Pipeline Targets - Build and execute the CDP marketing plan - including campaigns, plays, KPIs, and pipeline targets - partnering closely with Demand Gen and Revenue Operations to measure impact. * Lead Strategic Partnerships with Cloud Data Platforms - Collaborate with the Partner organization to create and execute co-marketing strategies with Snowflake, Databricks, Google Cloud, and other ecosystem partners. * Cross-Functional Leadership: PMM, Product, Sales, Enablement - Partner with core PMM and Product teams to influence roadmap and release plans, while enabling Sales, Partners, and Customer Success with the positioning, content, and tools needed to win CDP-related deals. * Market Insights & Competitive Intelligence - Serve as the internal expert on cloud data platforms and AI-powered analytics, translating market and competitive trends into recommendations that shape product strategy and GTM execution. What You'll Bring * 10+ years of Product Marketing, GTM Strategy, or Solutions Marketing experience in cloud, data, analytics, or AI. * Deep familiarity with the cloud data ecosystem (Snowflake, Databricks, Google Cloud, AWS, Azure). * Experience owning GTM strategies, pipeline targets, and cross-functional product launches. * Strong narrative development skills - able to translate technical concepts into compelling stories. * Ability to orchestrate across Product, Partner, Sales, and Customer Success. * Experience with AI/ML technologies and modern data architectures strongly preferred. What Success Looks Like in Your First 6-12 Months * Defined the category: Alteryx as the intelligence layer for cloud data platforms * Unified the story: Context + workflow + AI-powered analytics * Built the plays: End-to-end GTM motions with partners * Enabled the field: Clear, winning messaging and competitive differentiation * Driven growth: Real pipeline, adoption, and expansion tied to CDP motion * Earned trust: A go-to strategic leader across Product, Sales, Partner orgs, and the exec team Why Alteryx * Work alongside passionate, smart people who challenge themselves and support each other. * Move fast, iterate, and focus deeply on impact. * Shape how we communicate to customers and go-to-market in a rapidly growing analytics category. * Benefit from equitable pay, inclusive culture, and the ability to bring your authentic self to work. Qualifications & Perks * BA/BS degree required; advanced degree (MBA or similar) a plus. * Willingness to travel (~50%) for customer meetings and events, partner engagements, and internal and internal meetings. * Comprehensive benefits including health, retirement, wellness, and generous time off. Compensation Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $188,000 - $212,000. This role is also eligible for a target annual bonus of 20% of base salary, based on individual and company performance. In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as: * A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: * Medical, dental, and vision coverage * 401(k) with company match * Paid parental leave, caregiver leave, and flexible time off * Mental health support and wellness reimbursement * Career development and education assistance Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $188k-212k yearly Auto-Apply 3d ago
  • Manager, Software Engineering

    Relativity 4.7company rating

    Columbus, OH job

    Posting Type Hybrid The Manager, Software Engineering is responsible for building and leading a highly effective team of software engineers, and working with departmental contacts to support the demands of the department and meet the objectives of the product development process. The engineering manager is responsible for the professional development of their reports and is the subject matter expert for the product features they are involved in. Job Description and Requirements Focus On Product Delivery Contributes to the product roadmap and uses it to bring purpose to the team and their backlog Has effective ability to scope and drive features and products, delivering updates Deliver results, within time and scope, and brings visibility through regular reporting Accountability behind the features and products they own Develop deep software product knowledge within their team's area of ownership Promotes Personal Development The Manager, Software Engineeringis responsible forthe professional development of their team under them and is the subject matter expert for the product features they are involved in He or she will work collaboratively with their team toidentifyand develop the talents of each individual team member Aligns GoalsWithStrategy Serve as technology advisor to the business on all aspects of software technology trends and novel solutions specific to their respective domain or feature set Stay on the top of the latest technological progress and use this knowledge to ensure company products and software solutionsremainmarketable and competitive Be a subject matter expert in your area of our product Use long term strategic thinking to guide and develop your team to help them meet overall product goals Exercises a significant latitude in determiningobjectivesand approaches to critical assignments Be innovative.Think outside the boxthe whencrafting solutions and considering impact Qualifications Bachelor's degree or equivalent in computer science or related disciplines 4+ years of experience managing software product development teams 10+ years of software development of commercial-grade systems and applications with a proventrack recordof building and leading successful engineering teams Experience managing remote teams or individual staff in remote locations is a plus Excellent knowledge of software engineering discipline, including the latest programming languages, object-oriented programming, hands-on architecture high-performance, fault-tolerant distributed systems, data structures and algorithms, operating systems, distributed database modeling and access languages, cloud environments such as SaaS Strong teamwork and partnering skills for cross-group collaboration Strong Leadership skills, ability to perform under the pressure andoptimizethe team's resources toattainthe business goals Ability to motivate people, instill accountability and achieve results In depth knowledge of agile product development methodologies Strong verbal, presentation, and written communications skills for technical and non-technical audiences Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Budget Management, Engineering Management, Innovation, Leadership, Performance Management (PM), Process Improvements, Project Management, Quality Assurance (QA), Risk Management, Stakeholder Management
    $101k-125k yearly est. 4d ago
  • Customer Succes Mgr (covering Canada from US) (remote)

    Alteryx Inc. 4.0company rating

    Remote or Georgia job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview: Alteryx has an immediate opportunity for a Senior Customer Success Manager (CSM) with a strong focus on AI-driven analytics and Canadian customers. This customer-facing role will capitalize on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform. As a Senior CSM, you will own the post-sales success motion for a portfolio of strategic customers, acting as a trusted advisor who aligns Alteryx's AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter-onboarding, adoption, value realization, executive alignment, and expansion-while ensuring long-term retention and advocacy. It is the CSMs responsibility to drive success by providing planning recommendations, risk identification/mitigation, and long-term trust. This role is ideal for a post-sales success leader who understands the unique needs, regulatory considerations, and business culture of Canadian customers. What you will do: * Building & Fostering Relationships - Developing deep business relationships with customers, sponsors, and key stakeholders. Meet with each customer on a minimum monthly basis. Interface between the customer and Alteryx internal departments. increasing adoption, ensuring retention, and long-term success * Driving Advocacy - Once your customers see meaningful value with our platform, help create an engagement strategy that creates advocates, and unlocks business solutions that scale our customers ecosystem. * Strategic Engagement - Conduct success planning workshops and business reviews that capture and plan the customer's objectives. Ensure customer executive engagements are aligned with executives at Alteryx. * Supporting Account Expansion - Partner with go-to-market sales pods to provide insights on customer health, focusing on adoption and retention strategies, and identifying new software and services business opportunities. * Demonstrating Alteryx Proficiency - Remain up-to-date and certified on Alteryx's evolving platform solutions and products. Maintain familiarity with all company methods and procedures. What we're looking for: Experience and Skills * Experience working with Canadian customers with an understanding of regional business practices and regulatory considerations. * 3+ years experience as a Customer Success Manager, Consultant, Sales Engineer, Project Manager, or similar customer-facing role. * Hands on experience in alteryx or related analytics platforms (excel, SQL, Tableau, Power BI). * Ability to collaborate with internal teams to advocate for and represent the voice of the customer * Proven experience tracking, sharing, and reporting on the impact of your customer-facing activities. AI & Analytics Mindset * Passion for analytics, automation, and AI, with the ability to explain the data automation lifecycle in a clear and engaging way. * A strong entrepreneurial spirit, intellectual curiosity, and a passion for excellence * High attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customer's journey Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $91,500-$115,500 with On-Target-Earnings range of $122,000-$154,000. In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as: * A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: * Medical, dental, and vision coverage * 401(k) with company match * Paid parental leave, caregiver leave, and flexible time off * Mental health support and wellness reimbursement * Career development and education assistance Pay Transparency & Total Rewards (Bonus-Eligible Roles - AMER) Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $122k-154k yearly Auto-Apply 4d ago
  • Software Engineer II - Infrastructure - Remote

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce's Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens. What You'll Do: Maintain and improve Commerce's Cloud Development Environment Help engineers become more productive, removing environment concerns as an impediment Maintain Ruby services that orchestrate infrastructure Contribute to a new Golang CLI tool developers will use to manage their environment Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment Educate engineers on tool usage and process improvements Provide support for the development environment Document technical aspects and user flows of features Work and collaborate with a distributed team across the world Assist in defining the team's roadmap Work closely with engineers to gather requirements Create and monitor statistics to observe tooling health and functionality Who You Are: 5+ years of professional experience as a Software Engineer A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet) Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash Experience developing/scripting in Ruby or Golang Experience working with modern infrastructure tools and technologies Comfortable exploring and engaging in unfamiliar languages, tools, and technologies Eager to work on difficult problems Able to contribute to project discovery, design, and implementation Comfortable working on several projects in concert Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor Highly proactive and results-oriented with excellent critical thinking skills (Pay Transparency Range $93,000.00 - 156,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $74k-97k yearly est. Auto-Apply 60d+ ago
  • Enterprise Field Account Executive

    Alteryx 4.0company rating

    Remote job

    We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. At Alteryx, our Account Executives, Enterprise Field work to drive analytic-lead digital transformation within our customers and high-potential prospects. To be successful, you will prospect, qualify, and close opportunities by engaging with C-suite and Executive level, as well as driving adoption across functional business groups. you shall curate trusted advisor-level relationships & utilize these relationships to establish Alteryx as the preferred analytics platform and create new business opportunities. You will create deal strategies and collaborate with Alliances, Sales Engineering, Value Engineering, Customer Success and more to progress opportunities. Responsibilities: Named Account Prospecting - Prospect for new business across multiple functional areas within a highly-targeted account list, selected on high-potential Building Relationships - Gain a deep understanding of the customer's processes and problems. Ensure the right questions are being asked and answered. Bring unique value to every interaction. Develop relationships with multiple buying personas within the prospect account Articulating Value - Connect prospect's business objectives (both functional and corporate) with Alteryx solutions. Deploy a customer-centric approach in understanding how Alteryx can do so Effective Account Coordination - Use a disciplined approach to effectively and efficiently involve pre-sales and post-sales support. Leverage industry expertise as needed Driving Sales Strategy - Develop a deep understanding of the customer strategies, priorities, needs and organizational structure. Develop tailored account plans to ensure revenue target delivery and balanced growth. Conducting Pipeline Planning - ability to manage & grow perpetual pipeline. You will collaborate with support organizations including marketing, alliance partners and channels Demonstrating Alteryx & Analytic Proficiency - Be proficient in the Alteryx platform and product portfolio. Ability to effectively articulate the Alteryx value proposition. Building Trust - Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise) Qualifications: Minimum of 7 years of quota-carrying sales experience at a software/technology company Experience identifying and closing quick sales wins while managing longer, complex sales cycles Experience selling to and influencing C-level executives while building consensus among the buying teams at Global 2000 companies Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services Exceptional time and people management skills to marshal resources and advance opportunities Well-versed in the data-analytics industry and strong knowledge of competitor products and capabilities Bachelor's degree or equivalent work experience Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. The base salary range for this role in the United States is $103,600-$134,275 with On-Target-Earnings range of $207,200-$268,550. In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as: A monthly Connectivity Plus stipend of $150 to support remote work-related expenses An annual $200 home office reimbursement Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including: Medical, dental, and vision coverage 401(k) with company match Paid parental leave, caregiver leave, and flexible time off Mental health support and wellness reimbursement Career development and education assistance #LI-JS1 #LI-REMOTE Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
    $92k-115k yearly est. Auto-Apply 5d ago

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