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Profisee jobs in Alpharetta, GA
- 23 jobsDev Ops Engineer
Profisee Group Inc.
Profisee Group Inc. job in Alpharetta, GA
Mission - Why We Exist & What We Do & Why We Need You Profisee exists to empower the possibilities of the data-enabled future. In a world where data drives decisions, opportunity and innovation, the importance trusted data simply cannot be overstated. Because when data matters, you must be able to trust your data and Master Data Management (MDM) is the path that forward-thinking organizations take to ensure a trusted data foundation. The DevOps Engineer has a unique opportunity to be a key contributor in the creation of a multi-tenant SaaS MDM platform, carrying forward our achievement of being the first MDM vendor to deliver a container-based PaaS architecture in 2020. With collaboration across engineering, QA, support, and cybersecurity, this is an exciting opportunity to drive the creation of a key component of Profisee's future technology strategy. Your Performance Objectives - What You Will Accomplish In first 3 months: Work with Profisee's Architecture and Engineering teams to help architect Profisee's multi-tenant SaaS infrastructure. *Replace this with SaaS development* Help develop infrastructure as code to automate the deployment of the Profisee Platform into Azure and other cloud platforms. Establish and maintain DevOps automation as Profisee evolves toward a more frequent product release cadence to upgrade customers' environment with each new Profisee release Create and update the tooling and processes for monitoring deployed customer solutions and coordinate with Profisee Support to meet uptime SLAs. Collaborate with Profisee's cybersecurity team to implement security processes and procedures to support corporate security policies. Take over ownership and support of Profisee's PaaS deployment artifacts, which customers use to deploy Profisee into their own cloud tenant (an alternative to SaaS). Evolve them to take advantage of the investments made in SaaS. In first 6 months: Bring the Profisee Platform to market as a new multi-tenant SaaS offering. Deploy newly licensed customers, working with customer IT teams to configure network access to deployed solutions. Monitor application uptime and performance to ensure the satisfaction of customer SLAs. Monitor and manage Profisee's SaaS infrastructure for performance and reliability, maximizing customer experience while optimizing operational costs. Support Profisee's cybersecurity team in achieving initial security and compliance certifications. After 1 year: Collaborate with Profisee engineering to identify and implement product improvements to streamline the SaaS experience, including a shift towards more frequent upgrades and increases in efficiency to minimize run-time costs. Expand Profisee SaaS offerings to a broader set of global regions and/or additional cloud providers Support Profisee's cybersecurity team in acquiring additional security and compliance certifications Competencies - What We are Looking For DevOps Technical Competency: Our key technical objective is for you to have an understanding of the technologies and processes for deploying, monitoring, and managing cloud native solutions. You should possess knowledge and experience with Kubernetes (Helm, Docker, Containers, AKS, EKS, etc.), Infrastructure as code (Terraform, ARM Templates), general cloud platform (Azure/AWS/GCP), Networking (DNS, certificates), SQL Server, monitoring tools and Azure Active Directory. Creative - Finds a way to solve hard problems. Able to identify solutions quickly and apply them. While Profisee will not be the first to offer a SaaS solution via Kubernetes and containers, we will be increasingly pushing the capabilities of these technologies which are evolving quickly. You will need to be able leverage the community to find creative ways to solve unforeseen challenges and unknows as we build out this solution. Collaborative - Improves the knowledge and capabilities of those around them. Profisee is building a team for delivering our SaaS solution. We need you, the DevOps Engineer, to be a cornerstone of this team. You need to not just bring new knowledge into the company, but also spread that knowledge to others on the team helping us build a dynamic and capable organization Proactive - Acts without being told what to do. Brings new ideas to the team. Identifies what needs to be done and moves quickly to achieve it. You are joining Profisee to help lead the creation of our DevOps processes and create our SaaS offering. While we will have a team working with you, you know better than anyone how to do your job. You should be a self-starter who predicts and plans for things to come and thrives in a self-directed work environment. Persistence - Demonstrates tenacity. SaaS is a key facet of Profisee' overall strategy, but it won't be simple or easy. You should be excited about the challenge and effort necessary to solve complex problems. How We Work - Our Core Values Growth Mindset - We can learn and get better at anything. We embrace and accept mistakes as an essential part of the learning process. Growing, accomplishing new things, and helping others learn are some of the most rewarding experiences of being human! Constructive Candor - Enables us to get to the meat of issues quickly and is the foundation of trust. We hopefully disagree at times which means we enjoy the fruits of diverse perspectives. We always know how each other feels when we leave a room so we can feel comfortable voicing our opinions. This leads to more growth and an environment we love to be in every day. Purposeful Urgency - We go about our work thinking about Why AND When. Why provides clarity and focus' our efforts on the vital few, not the futile many. When enables us to accomplish objectives while they matter. Even when we decide to experiment with many different things, we are doing it with an end and time in mind. We Get Stuff Done! - Strategy without execution is just an idea. We deliver results, not reasons. Fun is Where Fun is Made - Work life is as enjoyable and rewarding as we make it. We covet the journey as much as the destination and strive to make each other laugh along the way.$83k-127k yearly est. 8d agoCustomer Success Representative
Lancope
Alpharetta, GA job
Lancope is seeking an entrepreneurial, versatile and customer-focused individual to help develop positive and productive long-term relationships with Lancope's existing customers which results in customer retention and consistent maintenance revenue. As Customer Success Representative, you will manage and maintain support contracts while growing service revenues through on-time renewing and contract reinstatement, as well as engaging with the Lancope Sales team by uncovering up-selling and cross-selling opportunities. Essential Duties and Responsibilities: Protect and grow maintenance revenue stream in your territory Drive maintenance renewal activities according to defined processes, procedures, and systems Prepare renewal quotes for maintenance contracts within 120 days of expiration Ensure timely and accurate maintenance renewals Review and interpret contractual terms and conditions Contact and follow-up with customers and partners to ensure timely maintenance renewal Assist customers with any product discrepancies in their install base to include license reconciliations and audits Coordinate with Territory Account Managers (TAM) and Inside Sales Representatives (ISR), as well as fellow Support Renewal Specialists, on more complex opportunities Prepare order packet to submit for maintenance renewal processing and invoicing Partner with field sales to save any potentially lost maintenance renewals Track contract non-renewal including reasons for cancellation Prepare forecasts of maintenance renewal bookings Position and sell professional services and training bundles at time of renewal Uncover upsell and cross-sell opportunities and pass to appropriate sales representative Establish a trusted adviser relationship with our customers to ensure their overall satisfaction with our products, technologies, and services Refine internal processes to ensure efficient and consistent management of renewals Qualifications: 2-3 years of account management experience Renewals/maintenance experience a plus Strong customer focus and passion for helping customers succeed Creative problem-solver with great attention to detail Strong negotiation and objection-handling skills Proactive and results-oriented, with strong prioritization skills Excellent verbal and written communication skills Experience with Network and Security products and technologies a plus General understanding of software licensing a plus Bachelor's Degree from four-year college or university or equivalent experience Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce.com$34k-62k yearly est. 60d+ agoQuality Assurance Engineer
Lancope
Alpharetta, GA job
The QA Engineer will be responsible for testing software for a Network Security Application. The role of the QA Engineer is to design and execute Test Plans and Test Cases that help to ensure that the organization delivers a high quality product to the customer. The QA Engineer will be part of an Agile software development team and must have a basic understanding of the Agile software development methodologies. The QA Engineer is expected to be an advocate for the customer and to provide an assessment of software performance and quality, based on test results. Responsibilities include (but are not limited to): Integrating testing work and tasks to story breakdown. Leading and working with the rest of the team on testing strategy and plan. Ability to automate test cases or partner with other team members on automation plan. Ability to design data set plans to support testing scenarios Active learning of product capabilities and customer needs Work with QA leadership and other QA team members create and enforce quality standards Attention to detail on defect creation and the metrics they support Ability to derive quality metrics from the development environment Developing and executing Test Cases (Automated is the preference, but Manual when necessary) Working with the team to analyze test results and debug problems found Communicating testing progress and problems found to the Team Lead and/or ScrumMaster Documenting problems found in a defect tracking system Reviewing and updating Test Plans & Test Cases on a regular basis The QA Engineer must also possess good communication and leadership skills. Desired Skills & Experience Good communication and leadership skills Must have a solid understanding of the different levels of software testing 3+ years of software testing experience 2+ years of experience developing & executing Performance Tests Experience using Open Source Performance/Load Testing Tools (e.g. Gatling, Grinder, JMeter) 3+ years of experience working in test environments that require networking and TCP/IP skills 3+ years of experience working with the Linux OS 2+ years of experience testing software in virtual machine environments (e.g. VMWare, KVM) 2+ years of experience using test automation frameworks (e.g. Cucumber, Junit, Selenium, etc.) 2+ years of experience writing code to automate manual Test Cases 2+ years of experience using network traffic generators (e.g. Breaking Point, Avalanche, etc.) 2+ years of experience using open source network tools (tcpdump, nmap, wireshark) 2+ years of experience working on an Agile software development team Education Bachelor's degree in Information Systems, Computer Science or Engineering is required Certified Software Quality Engineer certification is a plus Cisco CCNA Certification is a plus$62k-83k yearly est. 60d+ agoInstructional Designer
Lancope
Alpharetta, GA job
The Senior Instructional Designer will help lead the design and development of learning solutions. The Senior Instructional Designer is responsible for assessing training needs, making recommendations and developing learning solutions for complex systems and diverse audiences. This role will work our EPSS and with key stakeholders to design and develop learning solutions for multiple delivery methods including instructor-led, virtual classroom with remote lab, e-learning and blended solutions. Responsibilities: Manages the end-to-end instructional design process (using the ADDIE model or other models) to create learning solutions Ensures learning solutions include a measurement strategy and ties to business metrics Maintains project documents in support of design and development efforts Conducts meetings with stakeholders, SMEs and other resources (as needed) Manages all aspects of the learning solution from inception to release Manages stakeholder relationships throughout the lifecycle of the learning solution Attends product/project meetings as needed Prepares reports throughout the learning solutions lifecycle Conducts train-the-trainer sessions (where appropriate) Facilitates training sessions (when needed) Qualification/Requirements: 5 to 7 years' experience as an Instructional Designer in a highly technical environment Experience with E-learning tools such as Captivate, Articulate, and Lectora (or similar products) Experience with Electronic Performance Support Systems (ESPP) Experience creating learning solution for channel and business partners Experience working in an Agile development environment Strong project and program management skills Strong oral, written, interpersonal communication and presentation skills Must be self-starter who requires minimal supervision Ability to quickly understand and assimilate highly technical content is a must!$50k-68k yearly est. 60d+ agoTechnical Writer
Lancope
Alpharetta, GA job
The Technical Writer is responsible for creating new and analyzing/revising current print, online and multimedia user documentation for a complex network monitoring and security product. This position reports to the Technical Communications Manager. Main Responsibilities: Collaborate with subject matter experts, primarily development engineers and customer support personnel, to gather and review information for user documentation Integrate product changes into up-to-date documentation Groom, size, plan, and integrate documentation work at the team level to support the features being built by the team Promote continuous improvement through ongoing quality assurance Build cross-functional technical user content that includes views from Learning and Development, Marketing, Field Service Engineers, Account Management, Technical and Support and Operations Make continuous improvements to style, layout, editorial standards, and publication methods Promote product adoption by developing multimedia enhancements that engage users and augment online help and other forms of available user assistance Apply knowledge of adult learning theory and visual learning design to development of eLearning content Understands the differences and similarities on delivering user content for traditional on-premise delivery and for a SaaS based solution delivery Analyze content usage and factor the results back into better experiences for the users Keep current on user assistance best practices and trends by continuing education and trade association meeting attendance We are looking for candidates who have: Minimum of 5 years hardware/software technical writing experience Excellent writing and editing skills (provide samples) Experience with topic-based authoring tools (FrameMaker, MadCap MadPak, MS Office) for online, print and multimedia user assistance development Documented complex systems Has delivered user content for a SaaS based solution Experience with source control (SVN) and simultaneous, multiple releases Intermediate screen capture tool skills Intermediate understanding of Agile Scrum$46k-62k yearly est. 60d+ agoProduct Manager
Lancope
Alpharetta, GA job
As Product Manager, you will guide a team that is charged with a product line contribution as a business unit. This extends from increasing the profitability of existing products to developing new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. You must be able to communicate with all areas of the company. You will work with an engineering counterpart to define product release requirements. You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, occasionally working with the sales channel and key customers. A product manager's key role is strategic, not tactical. The other organizations will support your strategic efforts; you won't be supporting their tactical tasks. KEY RESPONSIBILITIES Managing the entire product line life cycle from strategic planning to tactical activities Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements and positioning. Developing and implementing a company-wide go-to-market plan, working with all departments to execute. Analyzing potential partner relationships for the product. REQUIREMENTS 3+ years of software marketing/product management experience. Knowledgeable in technology; Cybersecurity experience desirable. Bachelor's degree preferred. Agile experience preferred. This position requires travel to customer and non-customer sites in North America and Europe (25%).$75k-107k yearly est. 60d+ agoTechnical Marketing Engineer
Lancope
Alpharetta, GA job
Job purpose Technical Market Engineer responsible for the promotion and sell of Lancope's products. You will be responsible for helping the sales and sales engineer team to fulfill their sales objectives and goals by combining your technical and marketing knowledge and competences. Additional responsibilities include providing technical support and advice in order to develop new products, analyze the market trends and expectations and design new sales and promotion techniques. Main responsibilities Design, develop and carry out technical marketing strategies Establish and develop technical marketing objectives and goals Analyze and interpret marketing trends concerning technical products or services Prepare and present analytical reports Organize and conduct research activities Evaluate the consumer's needs and expectations and design and introduce new products Design and develop new strategies and techniques in order to promote and sell more products Develop marketing and promotion campaigns Ensure compliance with technical marketing practices Provide technical support in order to develop new products Provide technical advice to staff Increase the company's awareness and recognition by providing high quality technical products and services and promoting excellent customer service Required skills 3+ years of experience as a Technical Marketing Engineer or Sales Engineer Excellent oral and written communication skills Interpersonal competences and presentation skills Professional appearance and behavior Able to understand market trends and customer needs Technical knowledge and competences SaaS and PCI knowledge and competences Computer Science or Engineering Degree$80k-119k yearly est. 60d+ agoDevOps - Lab Manager
Lancope
Alpharetta, GA job
Lancope is looking for a DevOps Lab Manager to be an integral part of our solution delivery team. The DevOps Lab Manager will provide technical leadership in the design and development of functionality and services common across all Lancope products. Main Responsibilities Lead team of Lab Engineers, providing day-to-day supervision and coaching Create and maintain automated deployments of Virtual Machine (VMWare, KVM, and Xen) development and testing environments Install and administer network switches, routers, and other network gear Install and administer various Servers: Linux, Windows, Active Directory, RADIUS, Email, DNS, DHCP Design and document infrastructure and provide ongoing maintenance. Hardware and software asset management Automation of build, packaging, and deployment processes Break down and estimate work effort Key Attributes Thrives working in a lean/agile environment Focuses on built-in quality through multiple testing vectors including unit tests, automated functional, builds, deployments and automated integration testing Automates any process done more than once Passionate to learn new technologies and standards Enjoys building things and shipping them. Truly making them work Team player with positive attitude toward new challenges and growth Excellent communications and documentation skills. Desired Skills and Experience Expertise with virtualization technologies such as VMware, KVM, and Xen Expertise in Linux system internals Expertise in networking with deep understanding of TCP/IP protocols and tools (e.g. wireshark, tcpdump, etc.) Proficiency in various programming languages: Python, Perl, Ruby, Java, Unix scripts Familiarity with container technologies such as Docker or rkt a plus Familiarity with Network Security or Information Technology domain space a plus Education/Certifications BS Degree in Computer Science, Information Systems, Information Technology, or Network Security or equivalent experience Cisco Certified Network Associate (CCNA) a plus VMware Certified Professional (VCP) a plus$55k-93k yearly est. 60d+ agoIT Lab Administrator
Lancope
Alpharetta, GA job
Lancope is seeking an IT Lab Administrator to develop, maintain and grow our support lab. Responsibilities: Assist in the maintenance and development of virtual appliances and services Work independently under pressure within a cross-functional, and cross-site environment Ensure that environments are deployed properly Communicate current lab status to all that need to know on a regular basis Desired Experience/Education: Bash/Shell scripting Troubleshooting, Product Support Networking - mid to experienced competency BS Degree in Computer Science, Information Systems, Information Technology, or Network Security or equivalent experience Security - any level competency Certifications: A+, Network+, CCNA (or any Cisco CCXX) Experience coding in Python, Visual Basic, Java, or C Beta Testing/QA experience Delivering or developing training material$61k-86k yearly est. 60d+ agoProject Manager - Professional Services
Lancope
Alpharetta, GA job
Lancope is looking to add a Project Manager to our Professional Services team! At Lancope you will be part of an industry leading team that creates and delivers leading-edge cyber security technologies that directly impact our clients. Primary Responsibilities Primary point-of-contact within Professional Services, for all project related activities. Ultimately responsible for ensuring a successful implementation at the customer's site. Act as liaison between sales team and service team to ensure success with projects and service delivery Resource Management: Coordinate activities of the Lancope project team and customer from project inception through successful completion. Integration Management: Devise initial project plan, monitor the execution of various activities, and coordinate any changes. Cost Management: Manage and track project budget, utilization, and other project-related costs. Time Management: Manage and track resource scheduling, and project time utilization Scope Management: Manage changes to project scope, through a formal change management policy Project Communication: Track progress and report status internally and to clients throughout the project life cycles. Risk Management: Identify, analyze, and respond to project risks, as they occur. Quality Management: Lead quality acceptance activities, for each of the project milestones Coordinate transition from Professional Services to on-going Support, at the completion of the project Required Skills/Experience Ability to maintain excellent colleague and customer relationships. Experience managing Full Life Cycle Solution Delivery projects. Familiarity with Risk Management and Quality management. Experience anticipating problems and initiating corrective action Excellent written and verbal communication skills. At least 3 years experience in a team-leading/project manager role with direct responsibility for managing the activities (task assignments, budgets, schedules, etc.) and successful outcomes of customer related systems implementations. Prior experience should include some security, network, and technical skills such as, systems integration, software quality assurance, product development or similar. Familiarity with the security and network industry is a big plus. Bachelors degree required/Masters preferred Willingness to travel, approximately 50%$79k-102k yearly est. 60d+ agoField Marketing Manager
Lancope
Alpharetta, GA job
The Field Marketing Manager will be responsible for leading the marketing strategy and execution of field and channel marketing programs to generate new business, drive cross sell/upsell opportunities and help advance existing opportunities for the sales team. Reporting to the Marketing Director, this individual will collaborate with theatre Sales leadership, channel partners, and Global Marketing to identify and understand target market needs; position Lancope's solutions; and develop, implement, track and measure marketing programs that help the theatre achieve its business/revenue plan. In this role, you will also work closely with channel partners, the channel sales team, and the marketing team to support and accelerate channel activities. Responsible for joint marketing programs, partner launch activities, partner event management, partner portal management, partner communications, and the channel marketing budget. The successful candidate must be a strong spokesperson and have a solid track record of; developing and executing go-to-market strategies, managing teams delivering field specific lead generation programs plans directly and with channel partners, and working cross-functionally with a track record of success. The right candidate will thrive on building relationships with sales team, must be an exceptional leader with strong partnering skills, possess a keen understanding of joint partner marketing, lead development and program execution and follow up, and be fluent in a metrics-driven organization. Responsibilities Act as the local point of contact on the development and execution of European programs; Understand local go-to-market and account strategies, segment the market and interlock with sales teams to create distinct regional marketing plans. Develop and implement pipeline acceleration programs jointly with sales. Research, choose, design and manage live events to be included as tactics in the overall marketing mix, and ensure there is a cohesive pre-event, at-event and post-event strategy to increase engagement and response rates. Interface with sales to determine sales enablement needs, and work with product/solution marketing to develop tools, programs in a box, training and content. Align local messages and tactical plans with the company's business goals. Actively participate in regional/global interlock sessions and share best practices with colleagues. Generate insights about, and proactively address, market trends and competitive activity to help ensure evolving corporate, product and marketing strategies meet theatre market needs. Analyze historical results data (e.g. budget and tactic metrics). Monitor, review and report on marketing activities and results against key performance metrics during monthly and quarterly meetings; adjusts marketing mix based on performance to maximize ROI. Manage the execution of all channel-marketing programs, including working closely with partners as well as the marketing, channels, sales, and business development teams. Represent in-region requirements for input into the communications strategy. Manage vendor contracts and relationships and the potential to supervise marketing assistants/coordinators. Qualifications B2B marketing/marketing program experience covering all aspects of developing and managing marketing strategies and programs Bachelor's degree in Marketing or Business preferred Experience with marketing to large enterprises preferably in the high-tech and/or network security space Proven experience working with sales teams and supporting programs to drive awareness and sales; actual sales experience is a plus Ability to work with a remote and geographically dispersed sales organization Ability to align tactical plans with strategies Experience working with the channel Strong understanding of Marketing and Sales funnel Budget management experience Ability to travel required (20% - 30%) SFDC experience preferred Marketo experience Competencies Thrives on building relationships with sales teams Desire to obtain high level of internal customer satisfaction Team player and respects colleagues Excellent written and verbal communication skills Formal presentation skills Highly organized, detail oriented Flexible and open to new ideas Strategic thinker Analytical and problem-solving skills Direct and matrix team-leadership skills Persuasiveness Creativity Sound business judgment and decision-making skills Self-motivating and enthusiastic$76k-102k yearly est. 60d+ agoCorporate Systems Engineer
Lancope
Alpharetta, GA job
As a Corporate Sales Engineer you will be responsible for actively driving and managing the technology evaluation stage of the sales process, teaming with the Sales Manager as the key technical advisor and advocate for Lancope solutions and services. Lancope Sales Engineers must be able to answer technical questions from Sales Managers, Sales Partners, and Clients regarding Lancope's technology, business value and capabilities. You must be able to establish and maintain strong relationships throughout the sales cycle with our Client's technical staff. Duties and Responsibilities: Serve as the technology expert on the Sales Team. Demonstrate technical presentations specific to the customer's industry, on-site and via WebEx sessions. Answer functional and complex technical questions from existing and potential customers. Deliver and manage onsite and remote Proof of Concept (PoC) engagements. Attend and demonstrate Lancope solutions at field events, such as conferences and trade shows. Serve as a technical resource for internal departments. Requirements: Self-motivated with a proven track record in technical software/hardware sales or support. Strong presentation skills, ability to communicate clearly and professionally verbally and in writing. Organized with excellent time management skills; ability to prioritize competing demands. Comfortable working for a dynamic technical organization with a rapidly expanding customer base. Solid understanding of IP routing and other networking fundamentals. Ability to speak knowledgeably about the Security Industry and relevant technologies. Familiarity with Linux command line preferred. Bachelor's Degree in Computer Science, Engineering, IT or equivalent in experience. Ability to travel up to 25% of the time.$71k-97k yearly est. 60d+ agoInformation Security Analyst - Threat Intelligence
Lancope
Alpharetta, GA job
Are you passionate about the changing threat landscape, love the challenge of understanding how the latest malware works, and can evangelize the risks and issues across a broad organization? Are you looking for a challenging leadership position that will allow you to shape the future of security across the internet? Do you thrive on working with a close-knit, highly-motivated team? Come join Lancope's threat intelligence team to help protect Lancope's customers against cyber-attacks. The successful candidate will join a global team of senior security analysts focusing on the changing threat landscape and effect on Lancope's customers. This position requires a professional with a strong security software and threat analysis background that is capable of identifying and establishing the relationships and processes within and external to Lancope to build an investigative threat research structure and flow. The team will source data across Lancope, i.e. internal product and traffic monitoring groups, as well as through external partner and qualified third-party relationships. Lancope is looking for a full time Information Security Analyst for Lancope's Threat Intelligence Team. Analysts in this role will have experience in threat research and a desire to own innovative ideas from invention, through proof-of-concept, and to deployment. Primary Responsibilities Conduct literature reviews and keep abreast of state of the hack, data sources, data analysis techniques and big data Invent and/or apply new techniques to telemetry data on a global scale and identify new security threats Develop and document proofs-of-concept (POCs) to demonstrate the efficacy, performance, and scalability of new techniques Publish and present research findings, including methodology and measured efficacy improvements Help guide the development by working with product teams Partner to turn successful POCs into product features and actionable intelligence. Education and Experience The ideal candidate for this role brings considerable experience, motivation, and organization along with both intense curiosity and desire to make an impact in internet security. Researchers in this role enjoy considerable latitude and work hands-on to complete all phases of applied research. The successful applicant will have demonstrable skills in some of the below areas: At least 2 years relevant experience Network administration, System administration (Windows or Unix) IT security with a focus on computer forensics, incident response, malicious code/exploits, anti-virus, etc. Knowledge of the current security threat landscape, especially network and web-based threats Familiar with Windows exploits, malware and malicious code trends Knowledge of TCP/IP and application in securing systems, investigating security incidents Solid understanding of computer science fundamentals, software engineering Knowledge of one or more programming/scripting languages Web application and script development Log and data analysis Strong written and verbal communication Self-motivated and highly ambitious Creative problem solving skills and excellent troubleshooting/debugging skills Excellent teamwork and people skills Ability to manage multiple tasks and work towards long-term goals Incident response experience a definitive plus$71k-99k yearly est. 60d+ agoUser Experience Architect
Lancope
Alpharetta, GA job
Lancope is looking for a talented and creative UX Architect who is passionate about making complex information clear. This role will be a key player in determining the future design of our network security monitoring products. We are looking for someone who can design an organization structure for our products to ensure that the right information is presented in the right way, in the right place, at the right time, for the right user. Requirements: At least 8 years of proven IA/UX experience Demonstrable IA/UX design skills with a strong portfolio Solid experience in creating site maps, annotated wireframes with functionality described, user flows and business requirements Proficiency in tools such as: Photoshop, OmniGraffle and Axure Proficiency in online rapid prototyping tools such as Axure or InVision App Ability to solve problems creatively and effectively Up-to-date with the latest IA/UX trends, techniques and technologies Experience working in an Agile/Scrum development process Work closely with product management, user experience research, Visual Design, and UI development to understand business goals, project scope & requirements. Defines information architecture principles and guidelines for the web application including content organization and hierarchy, navigation and guidance systems, and content integration. Develops conceptual and mental models, site maps, interaction diagrams, process flows and wireframes for web sites and web apps based on applied research and industry best practices. Communicate with the organization in all stages of design to answer questions about the IA and design strategy. Expert-level user experience skills with hands-on experience building wireframes and mock-ups. Establish and evolve design standards with the UX team. Work with the engineering SCRUM teams members to ensure deployments that are true to original design intent. Participate in usability testing and design reviews. Partners with our development team in a highly collaborative, agile environment to ensure technical feasibility and design execution. Proactively contribute to an open and productive atmosphere within the design team. BS/MS in Human-Computer Interaction, Interaction Design or similar experience Along with a resume, successful candidates will submit a portfolio that demonstrates taking a project from requirements to sketches to wireframes. It may include either annotations suitable for implementation, detailed functional specs or interactive prototypes.$81k-115k yearly est. 60d+ agoTechnical Product Owner
Lancope
Alpharetta, GA job
Lancope is seeking a Technical Product Owner to work within our Agile product group delivering security solutions. The Technical Product Owner collaborates with business and technical teams to analyze market problems, build prioritized backlogs and work with development teams to deliver products. The Technical Product Owner is responsible for understanding and creating user stories for the functional requirements across our suite of products. Our Product Owners work with our product management team and development team to understand and coordinate product strategy, release timelines, and product quality. The Technical Product Owner will work primarily with the platform team to continue to maintain both our software and hardware platforms. This individual will need to be comfortable writing user stories that are highly technical in nature and be able to easily translate functional business requirements as well as architectural requirements in to actionable criteria for the development team, prioritize these items, and translate the business value and impediments back to non-technical stakeholders. Job Responsibilities Analyze and breakdown market problems into prioritized, deliverable stories Validate planned and delivered stories with customers frequently to ensure that market problems are solved Manage multiple features at once and ensure work gets delivered in prioritized order Drive requirements gathering and definition as needed for stories Work closely with development teams to deliver stories that add customer value at a regular cadence Be involved with all phases of development (analysis, design, coding, testing, deployment) Be a key driver in the implementation and management of our Agile/Lean Processes Coach and mentor team members Requirements 3+ years experience as a product owner or business analyst designing or developing software Experience in working in an Agile/Lean software environment Strong understanding of capabilities and limitations of programming languages, middleware solutions, application servers and presentation layer tools is a plus, but not required Exceptional listening, written and verbal communication skills Demonstrates initiative and competence; supports and encourages positive working behaviors in others Experience with Linux administration desired Experience with service based architectures desired Experience deploying in and developing for variety of hypervisors desired Strong knowledge of networking essentials desired$93k-122k yearly est. 60d+ agoSoftware Test Engineer
Lancope
Alpharetta, GA job
The Software Test Engineer will be responsible for testing software for a Network Security Application. The role of the Software Test Engineer is to design and execute Test Plans and Test Cases that help to ensure that the organization delivers a high quality product to the customer. The Software Test Engineer will be part of an Agile software development team and must have a basic understanding of the Agile software development methodologies. The Software Test Engineer is expected to be an advocate for the customer and to provide an assessment of software performance and quality, based on test results. Responsibilities include (but are not limited to): Integrating testing work and tasks to story breakdown. Leading and working with the rest of the team on testing strategy and plan. Ability to automate test cases or partner with other team members on automation plan. Ability to design data set plans to support testing scenarios Active learning of product capabilities and customer needs Work with QA leadership and other QA team members create and enforce quality standards Attention to detail on defect creation and the metrics they support Ability to derive quality metrics from the development environment Developing and executing Test Cases (Automated is the preference, but Manual when necessary) Working with the team to analyze test results and debug problems found Communicating testing progress and problems found to the Team Lead and/or ScrumMaster Documenting problems found in a defect tracking system Reviewing and updating Test Plans & Test Cases on a regular basis The Software Test Engineer must also possess good communication and leadership skills. Desired Skills & Experience Good communication and leadership skills Must have a solid understanding of the different levels of software testing 3+ years of software testing experience 2+ years of experience developing & executing Performance Tests Experience using Open Source Performance/Load Testing Tools (e.g. Gatling, Grinder, JMeter) 3+ years of experience working in test environments that require networking and TCP/IP skills 3+ years of experience working with the Linux OS 2+ years of experience testing software in virtual machine environments (e.g. VMWare, KVM) 2+ years of experience using test automation frameworks (e.g. Cucumber, Junit, Selenium, etc.) 2+ years of experience writing code to automate manual Test Cases 2+ years of experience using network traffic generators (e.g. Breaking Point, Avalanche, etc.) 2+ years of experience using open source network tools (tcpdump, nmap, wireshark) 2+ years of experience working on an Agile software development team Education Bachelor's degree in Information Systems, Computer Science or Engineering is required Certified Software Quality Engineer certification is a plus Cisco CCNA Certification is a plus$62k-85k yearly est. 60d+ agoTechnical Support Engineer
Lancope
Alpharetta, GA job
The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This role will provide deployment, post-sales, and ongoing system support to our customers, partners, and field engineers. The Technical Support Engineer must be a motivated self-learner and team player. This position reports to the Director of Customer Support. Essential Duties and Responsibilities Deliver global engineering support to customers, partners, and field engineers for the Lancope product line. Support the operational needs of customers using Lancope products for network security and forensics. Proactively suggest new ideas and changes that customers can implement to increase their consumption and adoption of the Lancope product line. Assist Lancope customers in achieving their stated outcomes with the Lancope product line. Manage successful new product installations and upgrades for customers. Achieve subject matter mastery of Lancope's product line and associated technologies. Manage escalations and issues with customers and internal resources. Qualifications Bachelor's degree or equivalent work experience or a combination of education and experience Strong analytical, problem solving, written/verbal communication and organizational skills. Knowledge of Linux/Solaris/UNIX operating systems and server hardware. Strong knowledge of IP-related protocols including TCP/IP, UDP, IPSEC, VLANs, and OSI layers. Knowledge of network architecture and protocols including routing, switching, and firewall technologies. Experience with remote customer support and case management a plus. Enterprise security solution experience and networking background a bonus.$60k-84k yearly est. 60d+ agoSoftware Engineer - Web UI
Lancope
Alpharetta, GA job
Senior Software Engineer (WebUI) Lancope is looking for a Senior Software Engineer to help drive the UI vision of our product. The Software Engineer will help drive the product direction by implementing front end solutions in the final product. Main Responsibilities * Implementing the creation of the UI interface. * Collaborate with the UI design process that includes accepting and managing feedback and constructive criticism. Lean Startup and responding to feedback loops. * Help establish UI best-practices, patterns, and development frameworks. * Work with engineering team to design and implement server-side components to support UI data flows. * Support, troubleshoot, monitor and optimize UI features in production systems. * Stay current on web standards, best practices, pitfalls of developing for cross-browser compatibility and scalable, responsive web-design * Provide mentoring for the engineering team around UI concepts and technologies. * Comfortable working in a lean/agile environment * Willing to learn new technologies when needed * Attention to quality based design and delivery Desired Skills and Experience * At least 4+ years of software development experience using: JavaScript, JQuery, HTML5, CSS3, Bootstrap, AngularJS * Experience with designing and implementing server-side components (e.g., MVC HTTP REST web services, caching, authentication and authorization) for supporting UI requirements. * Experience with JavaScript frameworks similiar to YUI, ExtJS, Protoype, jQuery Mobile, Backbone.js, AngularJS, MarionetteJS. * Experience with solving complex design problems around large data sets. * Experience designing user interfaces involving complex data visualization. * Comfortable switching roles between web UI design and software development depending on the stage of the product. * Strong written and verbal communication skills. * Familiarity with Network Security or Information Technology domain space is a plus. * Experience in Java development is a plus Work Location Alpharetta, GA or Raleigh, NC$69k-103k yearly est. 60d+ agoScrum Master
Lancope
Alpharetta, GA job
Lancope is looking for a Scrum Master to be an integral part of our solution delivery team. The Scrum Master will provide technical leadership, Scrum leadership and people leadership in the design and development of functionality and services common across all Lancope products. Main Responsibilities Enjoys building teams and working with other teams to solve technical and organizational issues. Will perform the role as Scrum Master for a team. Will reinforce the importance of architectural and design patterns to support the operations of working software in production. Attention to quality based design and delivery Will perform manager responsibilities like reviews, salary discussions, promotions and other manager duties. Will influence hiring decisions for future candidates. Will work with other leaders and Scrum Masters to improve organizational operations and to improve integration of lean/agile principles into the teams and organization. Will use metrics and data to support ideas and decisions and in the absence of data will look for ways to build it in. Will support the team in paying attention to quality based design and delivery. Care about keeping the code maintainable, preserving its integrity Key Attributes Thrives working in a lean/agile environment Passion to learn new technologies and standards in support of the team Focuses on built-in quality through multiple testing vectors including unit tests, automated functional, builds, deployments and automated integration testing Automates any process done more than once Passionate to learn new technologies and standards Enjoys building things and shipping them. Truly making them work Team player with positive attitude toward new challenges and growth Excellent communications and documentation skills Desired Skills and Experience 4+ years interfacing with software development teams utilizing languages such as Java, C/C++, C# or Scala. Time in an on call role preferred. BS in Computer Science or equivalent experience. MBA a bonus. Success in an Agile Scrum environment in support of a continuous product delivery. Experience with solving complex design problems around large data sets preferred. Strong written and verbal communication skills. Familiarity with container technologies such as Docker a plus. Familiarity with Network Security or Information Technology domain space preferred People management experience. Hands on experience with Scrum. This includes being on a team and being the Scrum Master for a team.$75k-98k yearly est. 60d+ agoProduct Owner
Lancope
Alpharetta, GA job
Lancope is seeking a product owner to work within our Agile product group delivering security solutions. The product owner collaborates with business and technical teams to analyze market problems, build prioritized backlogs and work with development teams to deliver products. You are responsible for understanding and creating user stories for the functional requirements across our suite of products. You will be responsible for working with our product management team and development team to understand and coordinate product strategy, release timelines, and product quality. Job Responsibilities Analyze and breakdown market problems into prioritized, deliverable stories Assist in the management of our Agile/Lean Processes. Work with customers to ensure that market problems are solved by planned features Facilitate in cases where the requirements gathering becomes complex Work closely with developers and architects to build applications in our technologies Be involved with all phases of development (analysis, design, coding, testing, deployment) Coach and mentor team members Requirements 5+ years experience as a product manager, product owner or business analyst designing or developing software. Experience in leading process improvement efforts is very valuable Experience in working in an Agile/Lean software environment is highly desired Understanding of data modeling, object modeling, and OO design principles Strong understanding of capabilities and limitations of programming languages, middleware solutions, application servers and presentation layer tools is a plus, but not required Exceptional listening, written and verbal communication skills Demonstrates initiative and competence; supports and encourages positive working behaviors in others$93k-122k yearly est. 60d+ ago
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