Profound is on a mission to help companies understand and control their AI presence. As our Operations Associate, you'll be at the heart of everything that keeps Profound running - helping the team move faster, stay organized, and scale smoothly as we grow.
This is a true generalist role for someone who loves variety, thrives on solving problems, and wants to see how every part of a fast-growing startup works - from people to finance to office operations.
What You'll Do
Keep the company running day-to-day - managing logistics, tracking expenses, scheduling, and keeping things organized.
Support hiring and onboarding - coordinating with recruiters, scheduling interviews, and helping new hires get up to speed.
Assist with operations projects across the company - from investor updates and vendor management to new office setup.
Partner with leadership to improve internal processes and build systems that scale.
Coordinate with accountants and vendors to make sure bills are paid and records are accurate.
Help with planning company events, offsites, and tracking employee milestones.
Take on special projects - whatever needs doing, from managing supplies to supporting strategic initiatives.
Be a low-ego problem solver - no job is too big or too small. One day you might be drafting a board update; the next fixing Wi-Fi, managing the pantry, or celebrating a team win.
Who You Are
1-3 years of experience in operations, investment banking, consulting, or a similarly fast-paced environment.
Exceptionally organized, detail-oriented, and reliable.
Strong communicator who keeps things moving and people aligned.
Comfortable juggling multiple projects and priorities.
Low ego, high ownership - you take pride in doing whatever needs to get done.
Thrive in ambiguity and love learning how every part of a startup works.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $120,000 - $150,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$120k-150k yearly Auto-Apply 60d+ ago
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Economist/Researcher
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As an Economist and Researcher, you will build trusted industry insights and measurement standards that explain how people use AI for search, shopping, and decision making. You will take real user conversations and AI model behavior and turn them into public facing research that shapes the narrative of where AI is going and how brands must adapt.
What You Will Do
Create accurate and rigorous research that becomes the trusted source of truth for AI usage trends and answer engine behavior
Engage with media, academia, and industry leaders to educate the market using evidence grounded analysis
Identify emerging inflection points in AI search and AI shopping and quantify their impact on consumers and businesses
Publish research papers, reports, and insights that inform our product roadmap and guide strategic decisions
Uphold high standards of correctness, reproducibility, and transparency in all published outputs
What We Expect from You
Experience solving complex research problems in academia or industry (5 or more years)
Strong ability to validate assumptions, pressure test results, and ensure research can withstand scrutiny
Fluency in SQL and proficiency in R or Python for empirical analysis
Excellent communication skills and comfort presenting research externally
Ownership mindset, intellectual curiosity, and passion for answering questions that matter
Preferred
PhD in Economics or a related quantitative field from a leading academic program
Experience in tech economics, economic consulting, or policy research
Record of published research or public facing insights that influenced decision making
What You Will Get Out of It
Access to rare and unmatched data on how real people use AI to search and shop across every major answer engine
The opportunity to define industry standard metrics for AI visibility and AI shopping behavior
A platform to publish research that gets cited by media, industry analysts, and academic partners
A fast paced, high trust environment where your work directly shapes product direction, thought leadership, and category creation
Competitive compensation and meaningful equity in a rapidly growing company
$114k-185k yearly est. Auto-Apply 35d ago
Engagement Associate
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As an Engagement Associate, you will partner closely with the Engagement Management teams to help address customer needs, drive adoption, and facilitate meaningful outcomes through targeted support and initiatives. At Profound, you will help guide customers through the future of search, sharing best practices and actionable tactics to enhance their AI visibility utilizing the Profound platform.
What You'll Do
Support the Engagement Management team with daily customer meetings, preparation, action items, and strategic initiatives.
Craft regular strategic AEO audits that include key insights, performance metrics, and recommendations for customers of all sizes - from enterprise to startup.
Develop a deep understanding of customer objectives and their broader marketing ecosystem.
Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover and manage customer Slack channels to ensure all messages are addressed.
Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve technical challenges.
Who You Are
Self-starter, highly motivated, and driven to tackle big, lofty goals.
Strategic thinker and problem solver for ambiguous challenges.
Gritty and ready to roll up your sleeves with hard work.
Comfortable with high-volume interactions and resilient in demanding work environments.
Highly coachable and open to feedback, continuously refining your craft.
Bonus: working toward becoming an Engagement Manager in the future.
Location
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
For this role, the expected base salary range is $80,000 before commission ($115,000 On-Target Estimate). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$80k-115k yearly Auto-Apply 31d ago
Data Scientist
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As a Data Scientist, you'll map every human-AI interaction to help brands turn AIs into their strongest advocates. You'll build predictive models, develop sampling techniques, and optimize brand visibility in AI-driven search (e.g., ChatGPT, Perplexity). Your work will directly impact how businesses shape their presence in the generative AI era.
What You'll Do
Develop and refine predictive models to analyze and forecast AI-driven search behavior.
Design sampling and data classification techniques to improve AI-driven brand insights.
Leverage LLMs/NLP to extract meaningful insights from unstructured text data.
Work with large datasets, ensuring efficiency in querying, cleaning, and classification.
Design and conduct A/B tests or other experimentation frameworks to measure impact.
Collaborate with the founding team to turn complex data insights into actionable business strategies.
Who You Are
3+ years of advanced analytics experience in technology, marketing, or advertising.
Proficient in Python, R, and SQL, with hands-on experience querying and analyzing large datasets.
Expertise in data sampling techniques, including stratified sampling, bootstrapping, and extrapolation.
Strong background in predictive modeling and applying ML techniques to estimate event frequency.
Deep understanding of Large Language Models (LLMs), their limitations, and real-world applications.
Passionate about staying on top of AI research, especially in multi-modal AI and LLM advancements.
Comfortable in a fast-moving, high-performance startup environment.
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
We're happy to support visa sponsorship for qualified international candidates.
For this role, the expected base salary range is $140,000 - $230,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$140k-230k yearly Auto-Apply 60d+ ago
Controller
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. We're creating a new category at the intersection of AI, search, and brand visibility - helping brands measure and influence how they show up across ChatGPT, Perplexity, Gemini, and beyond.
As our first in-house Controller, you will own all core accounting, reporting, and compliance functions while building the accounting foundation that scales with Profound's growth. You'll manage our accounting operations end to end, partner closely with leadership on financial reporting and liquidity management, and safeguard our financial systems and controls.
What You'll Do
Own accounting, audit, and tax functions across the company.
Work closely with our third-party accounting firm, reviewing deliverables, managing day-to-day accounting tasks, and ensuring timely monthly closes.
Manage AP and AR processes, including vendor payments, invoicing, collections, and expense tracking.
Review internal financial statements and ensure GAAP compliance.
Implement and document accounting policies, processes, and internal controls.
Lay the foundation work of audit readiness and help evaluate external auditors and tax advisors.
Maintain and optimize financial systems (QuickBooks, Ramp) and help plan for an ERP transition if necessary.
Partner with leadership on cash forecasting, runway management, and financial reporting.
Who You Are
10+ years of experience in the field of accounting, including 5+ years of experience working at a high-growth startup.
Big 4 background (audit or accounting) strongly preferred.
Deep understanding of GAAP accounting, audit, and tax compliance.
Strong hands-on experience with AP/AR, monthly close, financial reporting, and systems management.
Highly detail-oriented, process-driven, and able to operate independently in a fast-paced environment.
Experience with building and leading an accounting team over time.
CPA preferred.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $180,000 - $240,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$180k-240k yearly Auto-Apply 58d ago
Office & Community Manager
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. We're creating a new category at the intersection of AI, search, and brand visibility - helping the world's biggest brands measure and influence how they appear across ChatGPT, Perplexity, Gemini, and beyond.
As we scale rapidly across offices and teams, we're hiring an Office & Community Manager to own the day-to-day office experience at our NYC headquarters and support a consistent, high-quality onboarding and culture experience as the company grows.
This role is critical to making sure the office runs smoothly, new hires feel oriented from day one, and the environment supports how Profound actually works.
What You'll Do
Office Operations & Facilities
Own day-to-day office operations in NYC - cleaning, maintenance, internet, security, access, supplies, and general readiness.
Manage inventory of office supplies, snacks, meals, and equipment.
Coordinate with vendors and service providers (building, IT, cleaning, catering, deliveries).
Ensure the office is consistently functional, organized, and ready for people to do their best work.
Onboarding & In-Office Experience
Support new hire onboarding in partnership with Ops - preparing the office, welcoming new hires, and helping them get oriented on Day 1.
Run office tours and first-day logistics so new hires know where to go, who to talk to, and how things work.
Help execute onboarding touchpoints (welcome breakfasts, first-week moments, basic social connection).
Be the default in-office point person for questions, issues, and day-to-day needs.
Culture & Community Support
Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution.
Support visiting teammates and leaders with office setup, schedules, and logistics.
Partner with Ops to maintain a consistent office experience as Profound grows across NYC, SF, and London.
Who You Are
1-3+ years of experience in office management, operations, hospitality, events, or a service-oriented role.
Highly organized and reliable - you keep things running and notice issues before they become problems.
Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once.
People-oriented and approachable - teammates naturally come to you when they need help.
Low ego, high ownership - you take pride in doing the unglamorous work well.
Thrive in a fast-growing startup environment where things change quickly and processes are built in real time.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $80,000 - $110,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$80k-110k yearly Auto-Apply 18d ago
Product Designer
Profound 3.7
Profound job in New York, NY
Learn more about Design at Profound.
Profound is on a mission to help companies understand and control their AI presence. As AI-generated experiences shape how brands are discovered, trusted, and chosen, the quality of those experiences matters more and more.
Design is foundational to our product and our company. As a Product Designer at Profound, you'll work on our core data visualization and content workflow tools. This is an opportunity to have deep ownership over our product and ship fast and ship often, while continuing to craft the experience for our users.
What You'll Do
Design core product experiences end-to-end, from early exploration through launch and iteration
Work closely with product managers and engineers to translate strategy and ambiguous problems into clear, thoughtful solutions
Explore multiple directions quickly through sketches, flows, prototypes, and high-fidelity designs
Sweat the details, fine tune layout shifts, typography, spacing, motion, and interactions
Balance building good product focused on user needs, technical constraints, and business goals, while still keeping a high bar for craft
Use user feedback, qualitative insights, and product intuition to refine and improve the product over time
Contribute to and help evolve Profound's design language, systems, and product vision
Participate in our Tuesday / Thursday design critiques to give and receive feedback on in progress design work
Who You Are
You have 3+ years of experience designing digital products, ideally in a startup or fast-moving product company
You're a strong generalist with taste; comfortable owning full stack of design assets, from flows to pixels to final product
You care deeply about craft and believe great design is defined by clarity, simplicity, and execution
You bring an entrepreneurial and product thinking mindset to design
You like to experiment with AI, new tools, and ways of working; whether that's through new Figma plugins, using v0, Cursor, or other prototyping tools
You're good at collaborating with product managers, engineers, and data scientists to work through solving problems
You have a portfolio that shows thoughtful problem-solving and high-quality visual design
Bonus Points If
You have experience working on a data visualization or a B2B marketing product
You enjoy prototyping directly in code and like to ship directly to production using git and GitHub
You blur the lines between where design ends and product / engineering work begins
You can just do things
Note From our Co-founder
In the evolving landscape of product development, exceptional design isn't merely a nice-to-have, it's foundational. As software engineering becomes increasingly accessible, it's taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.
I believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.
If you're someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let's redefine what's possible together.
Dylan Babbs, Co-founder
$73k-113k yearly est. Auto-Apply 60d+ ago
Deal Operations
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. We're creating a new category at the intersection of AI, search, and brand visibility - helping brands measure and influence how they show up across ChatGPT, Perplexity, Gemini, and beyond.
In our Deal Ops role, you will improve sales velocity and close rates by establishing a tight, scalable “close process”. You'll own key processes that ensure deals are booked cleanly and efficiently, and you'll partner across Sales, Legal, Finance, and Product to build a world-class deal operations engine.
What's in it for you?
AI is changing the way we work. We're looking for someone who is or can become a domain expert in the deal process, but is excited to deploy technology to scale much of this work. This would include building out knowledge bases, testing search & retrieval systems to get relevant data. Ultimately, it would be focused on automating much of the manual work traditionally done by sales. You should be a systems thinker and excited by the opportunity to design something new.
What You'll Do
Drive completion of InfoSec / Security questionnaires for enterprise prospects.
Build a process for easily completing DPA (Data Processing Agreements) and other contract-related documentation.
Own the CPQ process from configuration to quote to close.
Build and maintain a knowledge base and answer engine to make requests for information (RFIs, RFPs) super efficient.
Own the process for easily completing RFPs and complex deal documentation.
Take ownership of the end-to-end booking process to maximize rep efficiency and ensure deals are booked cleanly and on time.
Identify and implement process improvements that accelerate deal velocity and improve close orchestration.
Who You Are
5+ years of experience in Sales Operations, Deal Desk, Deal Operations, or RevOps, preferably in a high-growth SaaS or enterprise software environment.
Highly process-oriented with a track record of building and optimizing deal operations workflows.
Strong technical fluency - comfortable working with CPQ tools, quote systems, contract documentation, and sales booking processes.
Excellent at partnering cross-functionally (Sales, Legal, Finance, Product) to align on deal execution.
Proactive, high-agency operator who takes ownership end-to-end and drives things through to completion.
You have a strong sense of deal velocity, close-rate improvement, operational excellence, and scalability.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $140,000 - $180,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$49k-71k yearly est. Auto-Apply 60d ago
Technical Operations Engineer
Profound 3.7
Profound job in New York, NY
We're hiring a Technical Operations Engineer to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll work directly with our Engineering and Operations team to transform reactive IT support into proactive, automated systems that scale with our rapid growth. This role is perfect for someone who sees IT operations as a strategic enabler of engineering velocity, not just a support function.
You'll be based in our Union Square office, collaborating closely with your colleagues in person and remotely in San Francisco, London, and Buenos Aires.
What You'll DoDay-to-Day Operations & Incident Response
Triage and resolve technical issues with a focus on automation and continuous improvement
Manage and troubleshoot mac OS devices and development environments at scale
Trace root causes across complex, multi-system failures (Google Workspace → MDM → AWS)
Build runbooks, troubleshooting guides, and documentation that elevate team capabilities
Strategic Systems Thinking
Identify patterns in recurring issues and implement systematic fixes
Analyze downstream impacts before making changes; understand the blast radius of identity and access management decisions
Lead projects that address operational pain points (device provisioning, access control, compliance automation)
Design self-service solutions that empower engineers to move faster
Cross-Functional Partnership
Translate technical issues for stakeholders across Engineering, People Ops, and Finance
Partner with security to implement and maintain compliance controls
Support our rapid hiring by streamlining onboarding and provisioning processes
Mentor future IT team members on troubleshooting methodology and systems thinking
You May Be a Good Fit If You HaveRequired Experience:
2+ years in IT Operations or Technical Support, ideally supporting engineering teams in high-growth SaaS/AI companies
Systems thinker who naturally traces dependencies and asks "why did this break?" not just "how do I fix it?"
Strong incident management skills: triage, root-cause analysis, and pattern recognition
Experience with identity management, SSO, and access control systems
Clear communicator who can explain complex technical issues to both engineers and non-technical stakeholders
Self-directed with strong judgment on when to escalate versus resolve independently
Technical Skills:
Expert troubleshooting across the Apple ecosystem, including MDM (Kandji, Jamf, or similar)
Advanced Google Workspace administration (SAML/OIDC, lifecycle automation, SCIM)
Multi-cloud support experience (AWS primary, familiarity with GCP/Azure)
Network troubleshooting (DNS, VPNs, routing)
Scripting and automation (Python, Bash) for repetitive tasks and integrations
Experience with infrastructure as code and configuration management
Good taste with technology, both software and hardware
What Makes This Role Unique
You're not just fixing problems-you're building the operational foundation for a company that's defining a new category. Every system you implement, every process you automate, directly accelerates our ability to ship products that help companies navigate the AI revolution.
As our first dedicated Technical Operations hire, you'll have significant autonomy to shape how we scale our technical operations. You'll work alongside engineers who are building billion-scale event processing systems, and your work will directly impact their velocity and effectiveness.
This is an on-site role in our Union Square office-designed for technical operations engineers who thrive on building systems that scale with hypergrowth.
$60k-99k yearly est. Auto-Apply 60d+ ago
Technical Recruiter
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As our Technical Recruiter, you'll focus exclusively on sourcing and closing top product-building talent in engineering, data science, and product design, leveraging your strong network and deep understanding of the NYC startup ecosystem.
What You'll Do
Source, screen, and close top-tier candidates for product-building technical roles (SWE, Data Science, UX Design).
Manage the full-cycle recruitment process to ensure a seamless candidate experience.
Leverage your network to identify and attract talent that drives our innovative, high-growth culture.
Collaborate with leadership to understand hiring needs and refine recruitment strategies.
Who You Are
A highly networked recruiter experienced in hiring technical talent for product development.
Familiar with the NYC startup ecosystem and adept at sourcing top candidates in engineering, data science, and UX design.
Skilled in full-cycle recruitment and closing talent with a keen eye for cultural fit.
Passionate about building high-performance teams in a fast-paced, innovative environment.
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
$52k-73k yearly est. Auto-Apply 60d+ ago
Engagement Manager
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As an Engagement Manager, you will partner closely with internal teams including Sales, Product, and Engineering to address customer needs, drive adoption, and facilitate meaningful outcomes through strategic consultations, success planning, and targeted support. At Profound, you will serve as an expert guiding customers through the future of search, sharing best practices and actionable tactics to enhance their AI visibility.
What You'll Do
Serve as the primary point of contact and trusted advisor for customers from enterprises to startups within Marketing and Search organizations
Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks
Deeply understand customer objectives, proactively managing relationships with key stakeholders across Marketing, Operations, Product, and Executive teams
Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover
Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve any technical challenges
Who You Are
At least 2-3 years of experience in startups working in a customer success/account management role or >4 years of overall experience
Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively
Self-motivated and driven, with a passion for building strong customer relationships
Willing to dive in head first in the face of challenges and ambiguity
Great with numbers; analytical mindset
Can own a process end to end
Manage multiple initiatives at the same time- you are good at juggling things
Experience in the search or marketing industry is a strong plus
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
For this role, the expected base salary range is $100,000 - $160,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$100k-160k yearly Auto-Apply 60d+ ago
Research Associate
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As a Research Associate, you will develop a deep understanding of how people use AI to search, evaluate products, and make decisions. You will transform real user conversations and AI model outputs into high quality research that guides product direction, supports client strategy, and informs how the world adapts to AI powered experiences.
What You Will Do
Conduct rigorous analysis to uncover how users interact with AI across ChatGPT, Gemini, Perplexity, Claude, and emerging AI interfaces
Identify behavioral shifts, usage patterns, and platform changes before they become visible to the broader market
Translate complex datasets and model behavior into clear insights and research artifacts
Engage with media, industry experts, and academia to share evidence grounded findings and educate the market
Support and influence the AI strategy of the world's most sophisticated brands through compelling analysis and insights
Collaborate with product and research teams on frameworks, metrics, and findings that advance our understanding of AI powered search and shopping
Ensure rigorous research methodology including clear hypothesis framing, robust validation and sensitivity checks, defensible assumptions, well-documented workflows, and reproducibility of results
What We Expect from You
Experience conducting analytical or research driven work in industry or academia
Proficiency in SQL and R or Python for data exploration and modeling
Ability to communicate insights clearly to both technical and executive audiences
Strong pattern recognition and structured thinking
Ownership mindset with a commitment to quality and accuracy
Preferred
Background in economics, analytics, strategy, public policy, or data driven fields
2+ years of experience in consulting, market research, competitive intelligence, or applied research
Understanding of search systems or LLM behavior including how information is surfaced, ranked, or cited
Client facing experience with strong storytelling skills
What You Will Get Out of It
Access to rare and unmatched datasets on real AI usage and how models source and surface information
Opportunities to produce research and frameworks that define how organizations adapt to AI
Direct exposure to how leading global companies are transforming their digital strategy for the AI era
Close collaboration with experienced researchers and product leaders
A fast paced, high trust environment where impactful work is recognized quickly
Competitive compensation and meaningful equity in a rapidly growing company
$52k-81k yearly est. Auto-Apply 35d ago
Sales Development Representative
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As a Sales Development Representative, you'll be the frontline of our outbound strategy, driving prospecting efforts to book meetings and nurture leads, ensuring our message resonates in the competitive AI landscape. This is not your typical SDR role.
What You'll Do
Drive outbound initiatives by identifying and contacting potential prospects.
Execute personalized, structured prospecting campaigns to secure meetings.
Manage high-volume outreach while maintaining quality and follow-up.
Collaborate with the sales and marketing teams to refine targeting and messaging strategies.
Who You Are
Intelligent, persistent, and self-motivated with a proven knack for cold outbound outreach.
Highly coachable and open to feedback, continuously refining your approach.
Comfortable with high-volume interactions, resilient in the face of rejection.
Detail-oriented in personalizing outreach, ensuring each prospect feels uniquely valued.
Bonus: working towards becoming an Account Executive in the future.
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
For this role, the expected base salary range is $80,000 before commission ($115k On-Target Estimate). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$80k-115k yearly Auto-Apply 60d+ ago
AI Strategist, New Grad
Profound 3.7
Profound job in New York, NY
What You'll Actually Do
Partner with Fortune 500 brands as their strategic guide through the AI discovery landscape
Perform original research on LLM behavior, prompt patterns, and visibility mechanics
Develop vertical-specific playbooks that become industry standard
Transform customer edge cases into product features that matter
Conduct deep competitive intelligence and gap analysis across AI search platforms
Build frameworks for measuring what's never been measured before
Bridge technical complexity and strategic clarity in every client interaction
Experience We Value
Experience shaping search strategy, content architecture, or growth systems at scale
Fluency in how search has evolved-from PageRank to RAG
Natural ability to see patterns in chaos and structure in noise
Experience translating technical concepts into strategic advantage
Comfort operating at the intersection of product, engineering, and customer success
The Opportunity
This is ground floor of a category-defining company. Your frameworks will shape how an entire industry thinks about AI presence. Your insights will directly influence product direction. Your research will become required reading.
This is an on-site role in our Union Square office- working in-person with a team that moves fast and thinks deeply.
For this role, the expected base salary range is $90,000 - $100,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$31k-48k yearly est. Auto-Apply 2d ago
Software Engineer, Backend
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As a Backend Engineer, you'll build and optimize the infrastructure that powers our AI-driven insights. You'll design scalable APIs, process large datasets efficiently, and ensure high-performance systems that help businesses take control of their AI presence.
What You'll Do
Architect and develop high-performance backend systems that support AI-driven analytics.
Build and maintain scalable APIs to power real-time insights and data retrieval.
Optimize data processing pipelines to handle large-scale structured and unstructured data.
Ensure system security, performance, and reliability at every level of the stack.
Work closely with front-end engineers and data scientists to deliver seamless, high-impact features.
Own key technical decisions, balancing speed with long-term maintainability.
Who You Are
A strong portfolio or GitHub showcasing backend development expertise.
Proficient in Node.js, Python, or Rust, with experience in scalable backend architecture.
Deep understanding of databases (PostgreSQL, MySQL, or OLAP databases) and query optimization.
Experience designing efficient data pipelines and working with distributed systems.
Familiarity with cloud infrastructure (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
Strong grasp of security best practices, API authentication, and performance tuning.
Comfortable in a fast-moving, high-performance startup environment.
This is an on-site role-designed for builders who thrive on speed, iteration, and impact.
$87k-123k yearly est. Auto-Apply 60d+ ago
Design Engineer
Profound 3.7
Profound job in New York, NY
Learn more about Design at Profound.
Profound is on a mission to help companies understand and control their AI presence. As AI-generated experiences increasingly shape how brands are discovered, trusted, and chosen, the quality of those experiences matters more than ever.
Design engineering is core to how we build at Profound. Our founder, Dylan Babbs, started his career as a design engineer, and we hold a high bar for craft, taste, and execution. As a Design Engineer, you'll work between design and engineering by shipping high-quality, highly polished experiences across our product and, at times, our marketing surfaces.
What You'll Do
Build and ship polished, production-quality UI across our core product
Partner with product designers, product managers, engineers to translate intent into precise, high-fidelity implementations
UI development details - crafting layouts, typography, responsiveness, motion, and micro-interactions using Tailwind CSS
Marketing Site - Occasionally contribute to our marketing site and logged-out experiences, maintaining the same bar for quality and performance
Design System - Contribute to our shared UI foundations: components, patterns, and design tokens
Work across the stack using React, Next.js, and TypeScript to deliver fast, reliable interfaces
Optimize for performance, accessibility, and maintainability without compromising on design
Raise the bar for frontend craft through code reviews, critiques, and shared standards
Who You Are
Strong experience with React, Next.js, Tailwind, and TypeScript in production environments
Exceptional CSS skills, with a proven ability to build pixel-perfect, resilient UIs
A strong eye for design and interaction, with taste you can defend and implement
Comfortable owning work end-to-end, from early exploration through shipped code
Experience working closely with designers and engineers in fast-moving product teams
A portfolio that demonstrates high-craft frontend or design engineering work
Thrive in a startup environment that values speed, iteration, and quality
Bonus points if:
You like to experiment and work on side projects to keep up with leading edge technologies
You have strong product thinking, a builder mindset, and like to work across the design, product and engineering stack to get work shipped
You can just do things
A note from our founder
In the evolving landscape of product development, exceptional design isn't merely a nice-to-have, it's foundational. As software engineering becomes increasingly accessible, it's taste, creativity, and thoughtful execution that differentiate outstanding products from the rest.
I believe deeply that design sits at the core of our success. At Profound, my goal is to build a design team renowned for setting a new standard of excellence, crafting experiences so compelling they become benchmarks in our industry.
If you're someone who believes in the transformative power of great design and wants to create work that genuinely shapes the future, join us. Let's redefine what's possible together.
- Dylan Babbs, Co-founder
$64k-84k yearly est. Auto-Apply 6d ago
Solutions Consultant
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As a Solutions Consultant at Profound, you'll sit at the intersection of sales, product, and customer success - helping enterprise prospects and customers understand the value of Profound's platform and how it can be tailored to their needs. You'll own the technical and strategic side of the pre-sales process, translating customer goals into scalable solutions that drive measurable outcomes.
What You'll Do
Partner with the Sales team to support discovery calls, demos, and RFPs - articulating Profound's technical capabilities and strategic value to enterprise prospects.
Lead custom solution design: map customer use cases to platform features, integrations, and data models to ensure a seamless fit.
Deliver high-impact product demonstrations that clearly show how Profound helps brands improve visibility across AI-driven platforms.
Collaborate with Product and Engineering to scope custom implementations, integrations, and data requirements for strategic accounts.
Develop and refine proof-of-concept (POC) engagements to demonstrate ROI and accelerate deal cycles.
Create and maintain technical documentation, solution playbooks, and demo environments to support repeatability and scale.
Serve as a trusted advisor to both customers and internal teams - connecting technical depth with marketing and AI strategy.
Gather market and customer feedback to help inform product roadmap priorities and GTM enablement.
Who You Are
3-5 years of experience in a Solutions Consulting, Sales Engineering, or Pre-Sales role within B2B SaaS, preferably in marketing technology, data analytics, or AI.
Strong technical fluency - comfortable discussing APIs, integrations, data models, and workflows with both business and technical audiences.
Excellent communication and presentation skills; able to distill complex concepts into clear, compelling narratives.
Deep curiosity about AI, search, and how brands show up in generative experiences.
Proven ability to partner cross-functionally with sales, product, and customer success teams.
Analytical mindset - skilled at identifying customer needs and translating them into measurable business value.
Bonus: experience with AI tools, SEO/search platforms, or data visualization systems.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $130,000 - $170,000. Profound's total compensation package is designed to be competitive and includes base salary, commission, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$130k-170k yearly Auto-Apply 60d+ ago
Program Manager (Ecosystem)
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. As our Program Manager (Ecosystem), you'll be the operational force behind Profound's ecosystem initiatives-spanning education programs, agency partnerships, and community events. You'll ensure these programs run smoothly, stay aligned, and scale as demand grows.
What You'll Do
Own the day-to-day operations of Profound's education programs-keeping timelines, milestones, and deliverables on track.
Drive program infrastructure, including enrollment, communications, tracking, feedback collection, and internal routing.
Coordinate onboarding, enablement, and ongoing support for agency partners.
Manage partner communications, scheduling, and resource distribution.
Support the planning and execution of community events-virtual and in-person-including logistics, communications, and follow-up.
Help build and maintain community touchpoints that keep customers and partners engaged between major moments.
Track participation, engagement, and outcomes across education, partnerships, and events to ensure programs are effective and improving.
Synthesize feedback, questions, and learnings from across the ecosystem into clear takeaways for internal teams.
Partner with Product to surface issues and insights that emerge through education, partnerships, and events.
Improve and document processes so ecosystem programs can scale without breaking.
Who You Are
1-3 years of experience in operations, program management, customer success, consulting, product ops, or a similarly fast-paced environment.
Exceptionally organized, detail-oriented, and reliable - you love timelines, checklists, and clean systems.
Strong communicator who can coordinate across teams and keep stakeholders aligned.
Comfortable juggling multiple projects and priorities at once.
Low ego, high ownership - you take pride in doing whatever needs to get done.
Thrive in ambiguity and enjoy building structure where none exists.
Interested in startups, education, and learning how customers use products in the real world.
Location
This is an on-site role in our Union Square office-designed for builders who thrive on speed, iteration, and impact.
For this role, the expected base salary range is $120,000 - $150,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
$120k-150k yearly Auto-Apply 31d ago
Customer Marketing & Community Manager
Profound 3.7
Profound job in New York, NY
Profound helps companies understand and control what AI says about their brand. As AI becomes the new front door to every business, we give marketers the visibility and tools to influence how they appear across ChatGPT, Perplexity, Gemini, and beyond. We're building the marketing platform for the answer-engine era.
As Customer Marketing & Community Manager, you'll build the programs, content, and experiences that turn Profound customers into vocal champions. You'll own customer advocacy, storytelling, and community-creating the systems that amplify customer wins, drive references, and build a thriving ecosystem of Profound advocates.
What You'll Do
Build and execute Profound's customer marketing strategy, transforming customer success into compelling stories that drive pipeline, advocacy, and brand momentum.
Launch and scale a customer advocacy program that identifies champions, coordinates references, captures testimonials, and creates pathways for customers to share their wins publicly.
Create high-impact customer content including case studies, video testimonials, customer spotlights, and success stories that demonstrate measurable business outcomes and competitive differentiation.
Build and manage Profound's customer community-both online and in-person-where marketers connect, share strategies, celebrate wins, and become advocates for the category and brand.
Develop customer-led programming including community events, customer panels, advisory boards, exclusive experiences, and peer networking opportunities.
Partner with Sales, Customer Success, and Product Marketing teams to surface customer champions, coordinate reference calls, and align advocacy efforts with pipeline and launch needs.
Establish and own metrics that measure advocacy impact including customer references delivered, case study influence on deals, community engagement, and customer-driven pipeline.
Design recognition and reward programs that celebrate and incentivize customer champions, from spotlight features to VIP experiences to early product access.
Who You Are
A customer-obsessed marketer who knows how to build relationships, identify great stories, and turn satisfied customers into vocal champions.
You've built customer advocacy, reference, or community programs at a SaaS or marketing technology company with proven impact on pipeline and brand.
You're a strong storyteller who can conduct interviews, pull out compelling narratives, and create customer content across written, video, and event formats.
You understand what makes communities thrive: authentic connection, shared value, and member-driven engagement.
You're comfortable on camera and on stage-hosting customer panels, moderating discussions, and representing customer voices internally and externally.
You think cross-functionally and can partner seamlessly with Sales, Success, Product, and Marketing to operationalize advocacy at scale.
Bonus: experience with community platforms (e.g., Gradual, Circle, Slack) or building advocacy programs in AI, analytics, or marketing technology.
This is an on-site role in our New York or San Francisco office, designed for builders who thrive on speed, iteration, and impact.
Compensation & Benefits
For this role, the expected base salary range is $120,000 - $180,000, plus equity and a full suite of benefits and perks. Final compensation will depend on your experience and fit.
If you're passionate about helping people master new ideas, building movements around breakthrough products, and shaping how marketers navigate the AI era, this is your chance.
Apply now.
$120k-180k yearly Auto-Apply 60d+ ago
Sales Proposal Specialist
Profound 3.7
Profound job in New York, NY
Profound is on a mission to help companies understand and control their AI presence. We're creating a new category at the intersection of AI, search, and brand visibility - helping brands measure and influence how they show up across ChatGPT, Perplexity, Gemini, and beyond.
As our Sales Proposal Specialist, you'll play a key role in helping Profound win enterprise deals by managing the proposal process from end to end. You'll coordinate responses to RFPs, RFIs, and security questionnaires, ensuring every submission is accurate, timely, and compelling. This is an ideal role for someone who's detail-oriented, process-driven, and excited to learn how complex SaaS deals come together.
What You'll Do
Manage and coordinate security questionnaires, RFIs, and RFPs from enterprise prospects.
Build and maintain a knowledge base of responses, best practices, and reference materials to make future submissions faster and more consistent.
Partner cross-functionally with Sales, Legal, Security, and Product teams to ensure proposals are accurate, compliant, and persuasive.
Identify opportunities to improve the deal process, making it faster, more repeatable, and scalable.
Support the Sales and Solutions Consulting teams with ad-hoc deal enablement and documentation requests.
Who You Are
Detail-oriented and process-minded, with strong written and verbal communication skills.
Excited to learn how enterprise SaaS deals get done and gain exposure to multiple parts of the business.
Able to balance multiple priorities and deadlines with precision and professionalism.
Comfortable working cross-functionally in a fast-paced, high-growth environment.
Interested in growing into roles in Solutions Consulting, RevOps, or Security as you deepen your understanding of Profound's business and customers.
Location
This is an on-site role based in our Union Square office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $85,000 - $110,000. Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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Profound Medical may also be known as or be related to PROFOUND MEDICAL CORP., Profound Medical, Profound Medical Corp. and Profound Medical Inc.