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Program administrator resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
7 min read
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How to write a program administrator resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in program administrator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the program administrator position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some program administrator interviews.

Here are example skills to include in your “Area of Expertise” on a program administrator resume:

  • Customer Service
  • Oversight
  • Patients
  • Project Management
  • PowerPoint
  • Client Facing
  • Data Entry
  • Program Management
  • Excellent Organizational
  • Human Resources
  • Excellent Interpersonal
  • Social Work
  • Mental Health
  • Program Policies
  • Management System
  • Data Collection
  • Technical Assistance
  • Data Analysis
  • Financial Reports
  • Medical Education
  • Medicaid
  • Professional Development
  • Payroll
  • Program Development
  • Travel Arrangements
  • Training Programs
  • Administrative Tasks
  • Event Planning
  • SharePoint
  • Program Directors

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the program administrator.

How to write program administrator experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from program administrator resumes:

Work history example #1

Program Administrator

Bank of America

  • Performed Deployment of Cognos Content from DEV to PROD, Job Scheduling, Folder Security, and Framework Object Level Security.
  • Facilitated and maintained oversight of the retrieval and storage of agent required documents with offsite vendor.
  • Created customized reports utilizing SQL/SQL Reporting services to help assist on making better business decisions.
  • Conducted due diligence audits on assigned vendors and documented in accordance with divisional procedures.
  • Managed and responded to a high volume of retail loan service related inbound mail, email and phone calls.

Work history example #2

Volunteer Coordinator (Part-Time)

Shepherd Center

  • Obtained medical necessity documentation to support medical need for requested service and or procedures.
  • Provided ongoing supervision and competency evaluation of volunteers to meet hospice regulatory requirements and accreditation standards.
  • Implemented the Community Benefit Communication Plan including newsletter articles, presentation writings, and other activities consistent with the communication plan.
  • Streamlined department operations through introduction of new database software, procedures.
  • Monitored and investigated special statuses ESRD, out of area members, through the CMS reports and internal systems.

Work history example #3

Program Assistant

Georgia Department of Economic Development

  • Participated in the research, development and evaluation of activities related to program internal procedures.
  • Lectured, taught and facilitated re-employment classes to unemployed individuals that were reentering the workforce or changing career path.
  • Supervised and monitored case load of 40 disabled veterans and evaluated goal accomplishment.
  • Developed innovative PowerPoint presentations and graphs.
  • Served as Lead for base military and Iraqi detainee population, identifying critical logistics and engineering priorities with senior military stakeholders.

Work history example #4

Legal Secretary

Cozen O'Connor

  • Ensured that all transcriptions were complete ranging from 100-150 per week typing 80 wpm.
  • Conducted Internet/subscription source research, assisted with special projects and business presentations, tracked/coordinated seminars for CLE.
  • Prepared medical request forms, discovery documents and subpoenas.
  • Designed effective PowerPoint presentations for in-house and client meetings.
  • Maintained, edited and updated PowerPoint presentations and related materials for legal seminars.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from program administrator resumes:

Master's Degree in business

DeVry University, Oakbrook Terrace, IL

2012 - 2013

Highlight your program administrator certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on program administrator resumes:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Certified Manager Certification (CM)
  3. Certified Nurse Assistant (CNA)
  4. Certificate in Public Financial Management (Cert PFM)
  5. Project Management Professional (PMP)
  6. Certified in Public Health (CPH)
  7. Certified Management Accountant (CMA)
  8. Certified Pharmacy Technician (CPhT)
  9. Professional Certified Marketer (PCM)
  10. Certified Professional Counselor

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