Program administrators are responsible for planning, directing, and coordinating their organization's program or service. Their duties and responsibilities may vary depending on the industry they work at, such as educational, community, and social services. Among these duties are selecting and supervising the staff to manage a certain program or project, managing the program's budget, and evaluating the success of a program. To become successful in this role, a program administrator must have in-depth knowledge of project management disciplines, leadership skills, and decision-making and problem-solving skills.

Program Administrator Responsibilities

Here are examples of responsibilities from real program administrator resumes representing typical tasks they are likely to perform in their roles.

  • Manage U.S. military, DoD, civilian, and foreign military production contracts.
  • Manage overall document inventory and wiki updates via SharePoint.
  • Manage CRM and SharePoint systems for online recruiting technology company.
  • Manage an outpatient drug and alcohol treatment facility as well as a state-subsidize housing program for homeless clients with co-occurring disorders.
  • Develop, plan and coordinate new facility setup and training for clinical and non-clinical hospital staff on equipment and applications.
  • Network administration involving hardware and software setup.
  • Coordinate seasonal field crew logistics and on-site training activities.
  • Administer payroll and budget, generate documentation for program's national accreditation.
  • Research payroll system, and coordinate resolution for voluntary benefit deduction issues with MetLife.
  • Develop a liaison between company and customers through a share database containing pertinent documents.
Program Administrator Traits
Multitasking skills is one's ability to take on several responsibilities at one time.
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.

Program Administrator Job Description

Between the years 2018 and 2028, program administrator jobs are expected to undergo a growth rate described as "as fast as average" at 5%, according to the Bureau of Labor Statistics. So if the thought "should I become a program administrator?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of program administrator opportunities that are projected to become available by 2028 is 18,200.

A program administrator annual salary averages $52,530, which breaks down to $25.25 an hour. However, program administrators can earn anywhere from upwards of $36,000 to $76,000 a year. This means that the top-earning program administrators make $40,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a program administrator. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a program officer, assistant systems administrator, executive administrator, and business administrator.

Program Administrator Jobs You Might Like

Program Administrator Resume Examples

Program Administrator Skills and Personality Traits

We calculated that 15% of Program Administrators are proficient in Procedures, Project Management, and Customer Service. They’re also known for soft skills such as Multitasking skills, Analytical skills, and Problem-solving skills.

We break down the percentage of Program Administrators that have these skills listed on their resume here:

  • Procedures, 15%

    Evaluated efficiency and effective delivery of the programs and provided recommendations for improvement or modification to current policies and operational procedures.

  • Project Management, 8%

    Prepare performance metrics and project management administration support related to the enrollment results focuses in courses and universities.

  • Customer Service, 6%

    Provide high quality program administration and customer service by utilizing excellent administrative, customer service, and leadership skills.

  • Oversight, 5%

    Provided implementation and oversight of multiple tracking systems for safety regulation adherence, record maintenance, and internal and external interactions.

  • Facility, 4%

    Managed an outpatient drug and alcohol treatment facility as well as a state-subsidized housing program for homeless clients with co-occurring disorders.

  • Powerpoint, 3%

    Developed needs assessments and PowerPoint presentations detailing program concepts, benefits and earned across-the-board praise for program quality.

Some of the skills we found on program administrator resumes included "procedures," "project management," and "customer service." We have detailed the most important program administrator responsibilities below.

  • The most important skills for a program administrator to have in this position are multitasking skills. In this excerpt that we gathered from a program administrator resume, you'll understand why: "administrators may have to work on many problems and tasks at the same time." According to resumes we found, multitasking skills can be used by a program administrator in order to "supervised small staff of employees, experience in the area of program administration, program development and multitasking. "
  • Another commonly found skill for being able to perform program administrator duties is the following: analytical skills. According to a program administrator resume, "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Check out this example of how program administrators use analytical skills: "serve as a graduate medical education representative for web based data managements programs. "
  • Program administrators are also known for problem-solving skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a program administrator resume: "administrators must quickly resolve problems that arise with computer networks." We also found this resume example that details how this skill is put to the test: "pioneered electronic records management solutions for the command and management of records on sharepoint. "
  • A program administrator responsibilities sometimes require "communication skills." The responsibilities that rely on this skills are shown by this resume excerpt: "administrators must describe problems and their solutions to non-it workers." This resume example shows how this skill is used by program administrators: "provided environment conducive to open communication and opportunities for staff professional development. "
  • See the full list of program administrator skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a program administrator. We found that 64.0% of program administrators have graduated with a bachelor's degree and 17.4% of people in this position have earned their master's degrees. While most program administrators have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every eight program administrators were not college graduates.

    Those program administrators who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for program administrators include social work degrees or criminal justice degrees.

    Once you're ready to become a program administrator, you should explore the companies that typically hire program administrators. According to program administrator resumes that we searched through, program administrators are hired the most by Anthem, Capstone Logistics, and Harvard-Smithsonian Center for Astrophysics. Currently, Anthem has 12 program administrator job openings, while there are 12 at Capstone Logistics and 5 at Harvard-Smithsonian Center for Astrophysics.

    But if you're interested in companies where you might earn a high salary, program administrators tend to earn the biggest salaries at Fresenius Medical Care North America Holdings Limited Partnership, Agilent Technologies, and Cooper University Health Care. Take Fresenius Medical Care North America Holdings Limited Partnership for example. The median program administrator salary is $85,755. At Agilent Technologies, program administrators earn an average of $80,305, while the average at Cooper University Health Care is $79,983. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on program administrator salaries across the United States.

    For the most part, program administrators make their living in the education and non profits industries. Program administrators tend to make the most in the manufacturing industry with an average salary of $71,468. The program administrator annual salary in the health care and technology industries generally make $70,499 and $66,280 respectively. Additionally, program administrators who work in the manufacturing industry make 38.5% more than program administrators in the education Industry.

    The three companies that hire the most prestigious program administrators are:

      What Program Officers Do

      A program officer is an essential part of a foundation or charitable organization. It is up to program officers to supervise program progress and proposals, seek grants, manage projects, and oversee budgets. They generally guarantee that an organization's activities and programs are met with the vision and mission statements of that foundation. It is the program officer's responsibility to complete various tasks in completing the demands of this position. Moreover, their job includes developing their staff, implementation, and daily management of activities.

      In this section, we compare the average program administrator annual salary with that of a program officer. Typically, program officers earn a $25,503 higher salary than program administrators earn annually.

      While their salaries may differ, one common ground between program administrators and program officers are a few of the skills required in each craft. In both careers, employees bring forth skills like project management, powerpoint, and data collection.

      These skill sets are where the common ground ends though. A program administrator responsibility is more likely to require skills like "procedures," "customer service," "oversight," and "facility." Whereas a program officer requires skills like "public health," "sector," "logistics," and "capacity building." Just by understanding these different skills you can see how different these careers are.

      Program officers tend to make the most money in the finance industry by averaging a salary of $86,638. In contrast, program administrators make the biggest average salary of $71,468 in the manufacturing industry.

      The education levels that program officers earn is a bit different than that of program administrators. In particular, program officers are 14.5% more likely to graduate with a Master's Degree than a program administrator. Additionally, they're 1.9% more likely to earn a Doctoral Degree.

      What Are The Duties Of an Assistant Systems Administrator?

      Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.

      Next up, we have the assistant systems administrator profession to look over. This career brings along a higher average salary when compared to a program administrator annual salary. In fact, assistant systems administrators salary difference is $1,848 higher than the salary of program administrators per year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both program administrators and assistant systems administrators are known to have skills such as "customer service," "oversight," and "facility. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, program administrator responsibilities are more likely to require skills like "procedures," "project management," "data entry," and "ensure compliance." Meanwhile, a assistant systems administrator might be skilled in areas such as "patient care," "internet," "medical records," and "setup." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that assistant systems administrators earn higher salaries compared to program administrators, but we wanted to find out where assistant systems administrators earned the most pay. The answer? The manufacturing industry. The average salary in the industry is $66,763. Additionally, program administrators earn the highest paychecks in the manufacturing with an average salary of $71,468.

      In general, assistant systems administrators study at lower levels of education than program administrators. They're 11.4% less likely to obtain a Master's Degree while being 1.9% less likely to earn a Doctoral Degree.

      How an Executive Administrator Compares

      An executive administrator is responsible for assisting the senior management staff in planning strategies and analyzing business decisions to achieve the company's goals and objectives. Executive administrators schedule meetings and handle appointments, as well as helping with the implementation of training and programs for the employees to reach their maximum operational potential and increase productivity to meet projects' demands and ensure the highest customer satisfaction. They must have exceptional time-management and organizational skills, especially on performing administrative and clerical duties as needed, as well as excellent communication skills to respond to clients' inquiries, concerns, and requests.

      The third profession we take a look at is executive administrator. On an average scale, these workers bring in higher salaries than program administrators. In fact, they make a $623 higher salary per year.

      By looking over several program administrators and executive administrators resumes, we found that both roles utilize similar skills, such as "customer service," "powerpoint," and "data entry." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a program administrator is likely to be skilled in "procedures," "project management," "oversight," and "facility," while a typical executive administrator is skilled in "special projects," "confidential information," "calendar management," and "personnel files."

      Executive administrators are known to earn lower educational levels when compared to program administrators. Additionally, they're 16.9% less likely to graduate with a Master's Degree, and 2.4% less likely to earn a Doctoral Degree.

      Description Of a Business Administrator

      A business administrator is responsible for monitoring the efficiency of daily business functions, ensuring the timely submission of project deliverables, and supervising project management procedures. Business administrators coordinate with existing and potential clients for business offers and updates, negotiating contracts, and identifying business opportunities from the market trends to generate more revenues and increase profitability. They work closely with other department heads to meet clients' demands and public interests, as well as hiring and training new staff to maximize the company's productivity and boost best efforts.

      The fourth career we look at typically earns higher pay than program administrators. On average, business administrators earn a difference of $20,887 higher per year.

      While both program administrators and business administrators complete day-to-day tasks using similar skills like procedures, customer service, and oversight, the two careers also vary in other skills.

      While some skills are shared by these professions, there are some differences to note. "project management," "data entry," "mental health," and "program policies" are skills that have shown up on program administrators resumes. Additionally, business administrator uses skills like setup, windows, bi, and business administration on their resumes.

      Now, let's take a closer look at the financials in each career. The health care industry tends to pay more for business administrators with an average of $110,866. While the highest program administrator annual salary comes from the manufacturing industry.

      Business administrators reach lower levels of education when compared to program administrators. The difference is that they're 14.5% more likely to earn a Master's Degree less, and 2.2% less likely to graduate with a Doctoral Degree.