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Program analyst skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Hanna Kim Ph.D.,
Hanna Kim Ph.D.
Program analyst example skills
Below we've compiled a list of the most critical program analyst skills. We ranked the top skills for program analysts based on the percentage of resumes they appeared on. For example, 9.3% of program analyst resumes contained veterans as a skill. Continue reading to find out what skills a program analyst needs to be successful in the workplace.

15 program analyst skills for your resume and career

1. Veterans

Here's how program analysts use veterans:
  • Use economic models to assess cost benefit and cost effectiveness of various medications provided to Veterans.
  • Analyzed data from surveys for further qualification if Veterans needed any additional help or services.

2. Program Management

Here's how program analysts use program management:
  • Captured meeting minutes, action items and prepared and edited program documentation and briefing materials for various senior-level Program Management Reviews.
  • Program Management - Responsible for the design and implementation of information systems and reports that provide statistical information for hospital systems.

3. Project Management

Here's how program analysts use project management:
  • Provided customer interaction and coordination of technical services delivery, budgets, forecasts, and administrative tasks associated with project management.
  • Supported PMM 110 Government lead in all planning documents, calendar requirements, executive summaries and overall task/project management responsibilities.

4. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how program analysts use logistics:
  • Developed/implemented 3rd party logistics initiatives shifting standard government practices between service depot maintenance facilities, DLA & commercial logistics support providers.
  • Provided support for logistics assessments, logistics readiness metrics, ERP interfaces, technical data management, and configuration data management.

5. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how program analysts use dod:
  • Processed visa letters for senior government and DoD military officials, civilians and dependents to conduct official and diplomatic business internationally.
  • Maintained and tracked three appropriations for eleven field activities in accordance with DoD guidelines and regulations using customized financial software.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how program analysts use customer service:
  • Facilitated quality improvement programs and ensured customer service levels were met or exceeded; verified adherence to all government security regulations.
  • Developed written procedures for processing project forms, applications and job responsibilities of the Program Analyst and Customer Service Representative.

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7. Program Analysis

Program analysis is the theory, algorithms, and technical techniques used to automatically analyze the behavior of computer programs in relation to a property. It is used to optimize the code in the compilers, to check for errors and bugs in the program or possible vulnerabilities and security flaws.

Here's how program analysts use program analysis:
  • Program and technical support to accommodate program analysis requirements, tracking the execution of various functions and assisting program planning efforts.
  • Developed and gained adoption of innovative training programs and documentation for technical and non-technical program analysis.

8. Data Analysis

Here's how program analysts use data analysis:
  • Performed data analysis to support strategic goals, service delivery, and operations and monitor performance against contractual and strategic goals.
  • Provided support and guidance through research, data analysis, and implementing business process improvements and solutions by coordinating company resources.

9. Rehabilitation

Here's how program analysts use rehabilitation:
  • Assessed the needs of consumers and Stakeholders and provided technical assistance pertaining to rehabilitation regulations.
  • Tracked revenue encumbrances and expenditures for housing rehabilitation program for occupied units in NYC.

10. SharePoint

Here's how program analysts use sharepoint:
  • Organized and drafted handout material, scheduled and supported meetings through data management, guidebook development and SharePoint maintenance.
  • Developed, proposed, updated and maintained documentation for an assigned segment of the enterprise and SharePoint applications.

11. Status Reports

Here's how program analysts use status reports:
  • Maintained and updated Master Regulatory Filing system, maintained regulatory calendar, and issued status reports for CNG Regulatory Staff.
  • Inputted obligations into automated system routine status reports; advised senior analyst of discrepancies or problems and recommended solutions.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how program analysts use hr:
  • Assist Personnel Chief with HR processes, organizational correspondence, and general personnel position description development.
  • Developed HR metrics and evaluated the effectiveness of agency training and development programs.

13. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how program analysts use data collection:
  • Developed data collection tools and methodology including actual data collection, database design and layout, applies statistical methods for analysis.
  • Developed, implemented, and maintained data collection systems and strategies to optimize data accuracy and quality of statistical analysis.

14. Financial Management

Here's how program analysts use financial management:
  • Interfaced with stakeholders and management to provide technical assistance for projects with specific scope of work needs related to financial management.
  • Maintain personnel and financial management databases that allow the formulation of trend analysis and advise ODA senior management of program developments.

15. Program Support

Here's how program analysts use program support:
  • Developed briefing material content in support of the Associate Deputy Assistant Secretary and Acquisition Program Support personnel as required.
  • Facilitate efficient communication and program support between the client and external agencies.
top-skills

What skills help Program Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on program analyst resumes?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Considering the undergraduate anthropology curriculum, many colleges and universities try to cover at least 2-3 of the 4 major subfields of Anthropology in their curriculum.
I say "try to" as the reality is that having faculty in all 4 subfields is not possible for many reasons. (The 4 subfields are cultural anthropology, archeology, biological anthropology (sometimes physical anthropology), and anthropological linguistics. These subfields are mirrored in graduate school where students going for PhDs will be focused on 1 subfield.)

For undergraduates with an anthropology degree seeking employment, I can speak only from the faculty side, not the employer side. My students report these factors as relevant to their being hired (and accepted into competitive schools in museum studies, social work, law school, etc.:
Analytical skills; clear writing; ability to synthesize large amounts of reading and data into well-supported arguments and interpretations; open-mindedness toward different identities and ways of being.

A hugely important skill that anthropology graduates have is the ability to be presented with a complex situation or problem, and to be able to chart a plan on how to approach the problem, gather data and other necessary information to solve the problem, and then to come up with a solution or possible strategies. Too often, particularly in situations involving human behavior, what is needed is a stronger grasp of social and cultural factors that could impede the desired outcome. Students of anthropology know that ways of doing things, and even seeing and thinking, are profoundly influenced by categories of thought that are culturally situated. This means that problem solving has to consider a network of variables that have an impact on behavior. Anthropology students, I would argue, would embrace this complexity rather than be hesitant to acknowledge it in favor of a more expedient and, in the long run, less successful solution.

What soft skills should all program analysts possess?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Important soft skills: strong emotional intelligence: Anthropology students with fieldwork experience, for example, from study abroad, field school, or a course/semester capstone or thesis project, know the challenges of conducting a project or being part of a team with a project goal. Being attuned towards one's interlocutors or colleagues, that is, being aware of and acting appropriately, whether to obtain rich fieldwork data or facilitate teamwork, are valuable skills. Successful fieldwork, even of short duration, tests one's skills of interaction in unfamiliar situations; of reading a situation that may be uncomfortable and strange to one's experience; of navigating power dynamics, and learning while doing when one does not have all the skills needed. The anthropology student who has emerged from the other side of fieldwork has acquired these abilities. I would say that anthropological fieldwork demands strong baseline soft skills in emotional intelligence, or what I might call a heightened awareness that how people react, behave, and perform rests on many factors. One learns from anthropology by paying attention to these factors (by discerning them through observation and not via assumptions) and understanding them in context rather than jumping to conclusions.

What hard/technical skills are most important for program analysts?

Hanna Kim Ph.D.

Associate Professor, Chair, Adelphi University

Hard skills: being more than monolingual! In a globally connected marketplace where young people worldwide are learning and mastering the English language, their multilingualism makes them attractive hires for multinational or international companies. Anthropology students know the non-negotiable importance of knowing a fieldwork language to understand peoples and their cultures. The same would hold for the workplace: knowing one or more languages affords an employee not just possibilities for work assignments: such an employee, i.e., an anthropology graduate who values the connection of language and culture, is ideally suited to work on projects that demand sensitivity to cultural, social, historical, and political nuances. This includes those who work in international humanitarian groups as well as those who work in global finance.

What program analyst skills would you recommend for someone trying to advance their career?

A.J. ArreguinA.J. Arreguin LinkedIn profile

Professor, Our Lady of the Lake University

The best thing for a student/graduate to do, if they're taking a gap year, would be to continue to enhance their skills in social media, marketing, and public relation writing by implementing practices to show progression in communicative methods when marketing a product/service/event or get a positive response/feedback to a well-organized campaign.

Students should volunteer with small/local businesses or create their brand (start a blog or become a niche social media influencer) to practice and build on their experience. Once the student/graduate does that, they should keep a weekly log with analytics to help them understand how to improve moving forward. This will be beneficial when applying for a communication/public relations job during an interview. The degree gets the student/graduate the talk, but the experience lands them the job.

What type of skills will young program analysts need?

Missy GutkowskiMissy Gutkowski LinkedIn profile

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

What technical skills for a program analyst stand out to employers?

Peggy SmithPeggy Smith LinkedIn profile

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

List of program analyst skills to add to your resume

Program analyst skills

The most important skills for a program analyst resume and required skills for a program analyst to have include:

  • Veterans
  • Program Management
  • Project Management
  • Logistics
  • DOD
  • Customer Service
  • Program Analysis
  • Data Analysis
  • Rehabilitation
  • SharePoint
  • Status Reports
  • HR
  • Data Collection
  • Financial Management
  • Program Support
  • Management System
  • Data Entry
  • Federal Agencies
  • Patients
  • Cycle Management
  • Excellent Interpersonal
  • Meeting Minutes
  • Technical Support
  • Strong Analytical
  • Excellent Organizational
  • DHS
  • Process Improvement
  • Analyze Data
  • Technical Assistance
  • Program Operations
  • Business Processes
  • Financial Analysis
  • Government Agencies
  • National Security
  • Financial Reports
  • Statistical Analysis
  • Financial Data
  • Corrective Action
  • Java
  • POM
  • FAA
  • Direct Support
  • PMO
  • Windows
  • Configuration Management
  • SME
  • Cost Estimates

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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