Program and administrative assistant resume examples from 2025
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How to write a program and administrative assistant resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in program and administrative assistant-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some program and administrative assistant interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a program and administrative assistant resume:
- Data Entry
- Database Management
- PowerPoint
- Routine Correspondence
- Provides Administrative Support
- Travel Arrangements
- Payroll
- Word Processing
- Financial Reports
- Administrative Assistance
- Office Equipment
- Meeting Minutes
- Administrative Tasks
- Expense Reports
- Purchase Orders
- Front Desk
- Program Support
- Background Checks
- Telephone Calls
- Data Collection
- Event Planning
- Scheduling Appointments
- Clerical Support
- Administrative Functions
- SharePoint
- Conference Calls
- Office Operations
- HR
- Statistical Reports
- Mail Merge
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the program and administrative assistant position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write program and administrative assistant experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are examples from great program and administrative assistant resumes:
Work history example #1
Program And Administrative Assistant
Shell
- Managed database for company contributions including entering data, tracking contribution requirements, auditing contribution files, and ensuring check delivery.
- Managed GM calendars, contact lists, and client databases.
- Processed payroll distribution and update payroll distribution records.
- Authored business letters and memorandums for the GM.
- Composed quotes, correspondence, and converted 800+ procedures for the Engineering department.
Work history example #2
Registration Clerk
Smdc-Duluth Clinic
- Entered ICD-9 codes from SuperBill & 1500 Forms into database File all claims Alphabetically
- Assigned appropriate ICD-9/10 codes as required to verify Medicare medical necessity.
- Registered patients for Radiology, Direct admit to TCU, Level 5 and any other departments within hospital.
- Assigned ICD-9 and CPT codes for authorizations.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
Work history example #3
Associate Administrative Assistant
ManpowerGroup
- Managed outlook calendar and database.
- Reconciled and balanced general ledger, payroll and inventory control reports.
- Reed Elsevier (Lexis Nexis) Updated SharePoint site to reflect new process changes.
- Worked directly with Home Office and Support Center to investigate and resolve contractor complaints and inquiries regarding benefits and payroll issues.
- Provided administrative support including composing and editing written correspondence and spreadsheet development Prepared automated accounts payable and accounts receivable using QuickBooks
Work history example #4
Program And Administrative Assistant
Wells Fargo
- Guaranteed timely delivery of member communications by reviewing applicable regulations, prepared notes obtaining necessary approvals and identifying target members.
- Supported complex projects and acted as an information resource on departmental/business unit policies and procedures.
- Created a PowerPoint presentation for new in house services.
- Prepared documentation with proper coding according to the accounting procedures and policies.
- Typed correspondence to job applicants, maintained employee records, answered phones, and assisted payroll clerk with data input.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
1999 - 1999
High School Diploma
2003 - 2003
Highlight your program and administrative assistant certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your program and administrative assistant resume:
- Certified Nurse Assistant (CNA)
- Medical Assistant
- Word 2010 Certification
- Certified Medical Office Manager (CMOM)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Certified Pharmacy Technician (CPhT)
- Certified Medical Administrative Assistant (CMAA)