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  • Consumer Senior Program Lead (B2C Customer Experience Programs)

    Coinbase 4.2company rating

    Program assistant job in Des Moines, IA

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account Protection/, * Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through product improvements, automation, and self-service content. * Continuously improve customer satisfaction (measured by CSAT) to position Priority Support as a clear value proposition of the Coinbase One membership. * Evolve Priority Support by improving routing, playbooks, processes, and tooling to deliver predictable quality at scale. * Leverage Priority Support interactions as a retention driver by designing save strategies and enabling agents to educate members on CB1 benefits. * Drive product adoption at scale by designing treatments that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, and Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading retention or scaled product adoption programs with measurable business impact. * Demonstrated ability to run high-impact cross-functional programs across Product, CX, and vendor partners. * Strong execution skills with a balance of strategic leadership and hands-on delivery. * Data-driven operator with experience defining KPIs, partnering with Analytics, and using experimentation to drive improvements. * Executive-ready communication and stakeholder management skills *Nice to Have* * Experience leveraging LLM-based tools in support such as automation, contact attribution, or sentiment analysis * Experience with global support operations and improving launch quality in international markets * Ability to design program prioritization frameworks for tradeoff decisions and ROI focus P73031 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $124,780-$146,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $124.8k-146.8k yearly 60d+ ago
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  • Program Assistant

    Holmes Murphy 4.1company rating

    Program assistant job in Waukee, IA

    Are you passionate about client service and meticulous with details and timelines? Join our dynamic Innovative Captive Strategies team in Waukee, IA as a Program Assistant! We are seeking a dedicated individual to support the ongoing operations of our client captive insurance companies. If you are ready to contribute to a forward-thinking team and grow your career in a collaborative environment, we want to hear from you. Essential Responsibilities: Assist program management team with internal and external preparation for board meetings. Initiating invoice approvals and reconcile bank accounts. Assist program management team with annual renewal preparation. Process captive member audits. Review, analyze and summarize various types of data. Qualifications: Education: High School Diploma required; College Degree preferred. Experience: Some previous work or internship experience, preferably at an insurance company or agency environment. Licensing: Acquire, and maintain, active Property Casualty insurance agent's license within 90 days of employment. Skills: understand insurance, a general knowledge of Microsoft (WORD, EXCEL, and POWERPOINT), establishing meaningful relationships with clients by supporting their unique potential and delivering impactful experience, teamwork. Understanding of captive insurance principles and practices, knowledge of insurance coverages, and familiarity with workflows, processes, and procedures. Here's a little bit about us: Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey! Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow. 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing. Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?! Innovative Captive Strategies is an Equal Opportunity Employer. #LI-EG1
    $37k-50k yearly est. Auto-Apply 35d ago
  • Program Assistant

    Innovative Captive Strategies

    Program assistant job in Waukee, IA

    Are you passionate about client service and meticulous with details and timelines? Join our dynamic Innovative Captive Strategies team in Waukee, IA as a Program Assistant! We are seeking a dedicated individual to support the ongoing operations of our client captive insurance companies. If you are ready to contribute to a forward-thinking team and grow your career in a collaborative environment, we want to hear from you. Essential Responsibilities: Assist program management team with internal and external preparation for board meetings. Initiating invoice approvals and reconcile bank accounts. Assist program management team with annual renewal preparation. Process captive member audits. Review, analyze and summarize various types of data. Qualifications: Education: High School Diploma required; College Degree preferred. Experience: Some previous work or internship experience, preferably at an insurance company or agency environment. Licensing: Acquire, and maintain, active Property Casualty insurance agent's license within 90 days of employment. Skills: understand insurance, a general knowledge of Microsoft (WORD, EXCEL, and POWERPOINT), establishing meaningful relationships with clients by supporting their unique potential and delivering impactful experience, teamwork. Understanding of captive insurance principles and practices, knowledge of insurance coverages, and familiarity with workflows, processes, and procedures. Here's a little bit about us: Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey! Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow. 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing. Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?! Innovative Captive Strategies is an Equal Opportunity Employer. #LI-EG1
    $28k-36k yearly est. Auto-Apply 35d ago
  • Before & After School - Program Assistant

    Ankeny Community School District 4.1company rating

    Program assistant job in Ankeny, IA

    The Ankeny Community School District (CSD) is renowned for its excellence across academics, athletics, the arts, and various activities. Situated in central Iowa, just 6 miles from Des Moines, Ankeny CSD caters to over 12,800 students from preschool through 12th grade, making it the 7th largest district in the state. With a strong reputation for its commitment to student success and a competitive salary and benefits package, Ankeny CSD is a standout choice for both educators and families seeking a high-quality educational environment. JDE: 8.03 Before & After School Program - Program Assistant Purpose Statement The role of Before & After School Program - Program Assistant is to engage with students and assist the teacher in providing fun, hands-on activities to ensure a quality, safe experience. Job Title: Before & After School Program - Program Assistant Hourly Rate: $14.00/hour, based on qualifications and experience Reports To: Manager of Before & After School Programs and/or Before & After School Program Site Leader/Assistant Site Leader(s) Wage/Hour Status: Non-Exempt Job Details: Employment Dates: August - June Hours: Monday - Friday 6:15 - 7:45 a.m. Hours: Monday - Friday 2:45 - 6:00 p.m. No-School Day Camps - required availability 6:30 a.m. - 6:00 p.m., as enrollment requires Extended Break Camp (winter, spring) - required availability 6:30 a.m. - 6:00 p.m., as enrollment requires Inclement Weather Program Days - per Handbook inclement weather hours Position hours vary and are part-time. Total weekly hours will not exceed 29.75; exact hours are per individual employment agreement. Positions are scheduled in sessions (approximate 9-week increments). Length of contract: one session with the opportunity to extend the position for additional sessions throughout the program year, pending satisfactory performance evaluation. Minimum Qualifications 16 years of age Experience working with school-age youth, preferred. Experience managing groups of school-age youth, preferred. Ability to communicate effectively and build relationships with students Team player with exceptional human relations skills Ability to read lesson plans Ability to take direction and perform tasks with little supervision Ability to perform multiple duties simultaneously Exemplary organizational skills Ability to be flexible with a willingness to learn Ability to implement program procedures Essential Functions Administer quality Before & After School Program while adhering to District policy, program procedure, and Iowa Department of Human Services minimum standards. Firm understanding of District and program policy and procedures, and Iowa Department of Health & Human Services minimum standards, to maintain student safety and security, and to respond appropriately to parent inquiries/concerns. Communicate program expectations and procedures clearly, effectively, and in a positive manner to students. Compile and maintain accurate student attendance, databases, and communication logs. Successfully implement positive student behavior management techniques. Successfully assist with implementing high-quality, hands-on, engaging, and age-appropriate academic-enrichment and recreational curriculum/programs. Actively participate and engage in activities with students; not just supervise or observe. Present a positive image of the program while providing exemplary customer care and following program procedures to safely dismiss students from the program. Establish a positive, supportive, and working relationship with site leader(s) and site staff team. Develop and maintain an effective level of communication with appropriate personnel, including program staff, district administrators, and the program manager. Maintain confidentiality of student information and records. Demonstrate responsible control over assigned program resources. Ensure materials and supplies are available. Attend work regularly, routinely, and on time. Find approved substitute for absences when necessary. Monitor Before & After School Program facility maintenance and cleanliness. Maintain a continuing program of personal professional development, including active participation in required trainings and meetings to improve program quality and ensure compliance with Iowa Department of Health & Human Services minimum standards. Actively implement program initiatives and new learning, as required. Have, or be able to obtain, current adult and child CPR and First Aid Certification with AED training within designated timeline. Assist with special event programming, field trips, and guest speakers. Some evening and weekend hours may be required on a limited basis. Performs other duties as assigned by the Manager or Site Leader(s). Working Environment Mental Demands/Physical Demands/Environmental Factors: The usual and customary methods of performing the position functions require the following physical demands: lifting, carrying, pushing, pulling, climbing, reaching, driving, standing and walking. Working conditions may include extreme temperatures and humidity. Hazards may include exposure to communicable diseases. This position requires one to maintain emotional control under stress. Terms of Employment Work year established by the District. Clearances Criminal Justice Fingerprint/Background Clearance Evaluation Job performance will be evaluated annually, as per district policies and procedures. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by: Justin Mohr Date: March 27th, 2023 The Ankeny Community School District is an Equal Employment Opportunity (EEO) employer.
    $14 hourly 60d+ ago
  • Training Program Specialist

    Dodge Construction Network

    Program assistant job in Des Moines, IA

    The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related field or equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $60,000-$70,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-16
    $60k-70k yearly 14d ago
  • Summer College Production Internship 2026

    Versova

    Program assistant job in Des Moines, IA

    Job Title: Production Intern Department: Production Reports To: Production Manager Job Type: Internship (6-week program, End of May - Beginning of August) Travel: Minimal; local site travel may be required Compensation: Paid Internship Job Summary The Production Intern program is a six-week, paid internship designed for college juniors and seniors pursuing Industrial, Agricultural, or related degrees. Running from end of May through early August, this program offers students the opportunity to gain hands-on experience in commercial layer operations. Interns will collaborate with employees, supervisors, and managers across multiple departments, developing industry knowledge, teamwork skills, and operational insight into large-scale egg production. This role provides exposure to both field and facility environments while contributing to Versova's mission of excellence in flock care and food safety. Essential Job Functions Collaborate with various departments to understand daily operations and production processes Gain exposure to core functions including: Pullet Operations Layer Operations Processing Operations Compliance Feed Mill Quality Assurance Safety Warehouse Bird Services Learn and apply livestock principles and best practices in animal care and production Maintain accuracy, attention to detail, and accountability in assigned tasks Demonstrate teamwork, adaptability, and customer service when working with diverse groups of employees Required Qualifications Current college junior or senior enrolled in an Industrial, Agricultural, or related program Knowledge and understanding of livestock principles and applications Proficient with Microsoft Office (Excel and PowerPoint) Strong accuracy, attention to detail, and organizational skills Ability to stand for extended periods (up to 8+ hours) Ability to work in environments with potential hazards such as dust, chemicals, and live poultry Preferred Qualifications Prior experience in livestock, agriculture, or food production environments Strong communication and problem-solving skills Demonstrated initiative and adaptability in team settings Work Environment Primarily field-based across facilities including barns housing live poultry, manufacturing sites, and warehouses Exposure to agricultural and industrial conditions, including dust, noise, and chemicals While performing duties, interns may be required to sit, stand, walk, reach with hands and arms, and use hands to handle or feel Must occasionally lift and/or move up to 10 pounds About Us Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive. Interns may perform additional related duties as needed. Employment is based on an “at-will” basis and contingent upon the successful completion of a background check, as applicable and in compliance with local, state, and federal laws.
    $27k-39k yearly est. 3d ago
  • College Financial Representative, Internship Program

    Northwesternmutual 4.5company rating

    Program assistant job in West Des Moines, IA

    College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off! Responsibilities Our internship program mimics our full-time Financial Representative career, allowing you to: Learn how to prospect and network to build your business and client base Develop and execute on a business strategy Call on potential clients and set meetings to understand their financial goals Prepare plans and offer useful recommendations Gain exposure to proprietary planning software platforms Engage in weekly coaching, training, and development meetings Receive Risk Product State Licensing: Life, Accident, and Health Build life skills that create future career opportunities As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP . Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you'll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation. #LI-Onsite Qualifications Are you a fit for this internship? Full-time student; juniors and seniors preferred Entrepreneurial ambitions and curiosity for sales Highly involved on campus (leader, athlete, campus orgs, student government, etc) Excellent time-management skills Interest in financial literacy and planning tools Business savvy and desire to increase critical thinking abilities Compensation & Benefits Performance-based earnings and revenue Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions) Productivity Bonuses Support for insurance licensing (life, health, DI, LTC) Support for SIE, Series 6, Series 63 registrations (eligibility required) About Us For over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives. Our tailored approach includes multiple financial strategies-insurance, investments, and annuities-built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients. Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors 1 for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes. As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard. Why join Northwestern Mutual Fortune 500 company (2023) Top 100 Internship Programs, Yello x WayUp (2022) 5.0+ million clients and growing 2 $257 billion retail investment client assets held or managed by Northwestern Mutual 3 Forbes' Best Employers for Diversity (2018-2021) Unsurpassed financial strength 4 Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021) 1 Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn. 2 As of June 30, 2023 3 Combined client assets of NMIS and NMWMC as of June 30, 2023 4 Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody's Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings) Salary Range USD $500.00 - USD $1,000.00 /Yr. Not sure if you're interested in the career yet? Connect with us for general consideration in Northwestern Mutual opportunities.
    $500 weekly Auto-Apply 12d ago
  • Activities Assistant

    Cassia

    Program assistant job in Johnston, IA

    Job Description New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Meadowview of Johnston, a Cassia community, is hiring an Activities Assistant, to join our team in Johnston, IA! You will love being a part of our talented and passionate team where you will feel valued and appreciated while dedicated to making our residents feel right at home. This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting. As an Activities Assistant at Meadowview of Johnston, you will conduct fun and exciting activities with our residents. Our ideal candidate is self-motivated with a genuine concern for our residents' well-being, and has a creative personality and positive attitude. Position Type: Full-Time, benefits eligible position working a varying schedule including every other weekend and occasional evenings Shifts Available: Days 8:00 AM - 5:00 PM Wage Range: $17 - $19 /hour depending on experience Location: 5555 Pioneer Parkway, Johnston, IA 50131 Activities Assistant Responsibilities: Encourage, support, and assist residents with activities. Interact and assist residents on a one to one basis outside of structured program times. Document activity attendance and degree of involvement. Act as a positive representative at all times. Display an attitude of courtesy and respect for all residents, families, and staff. This is a memory care focused position but this role will also work in other areas too. Perform other related tasks as needed. Activities Assistant Qualifications: High School Diploma or Equivalent required. Willing to drive residents in our resident van. Demonstrate good time management and organizational skills. Ability to display enthusiasm and a positive attitude in promoting activities. Creative aptitude for training in arts, crafts, and games. Good communication skills, including ability to give directions to others in a manner that is pleasant and easily understood. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Join our team and grow your career in a place that's fresh, vibrant, and full of opportunity! Meadowview of Johnston, a brand-new senior care campus in one of Des Moines' most welcoming suburbs, offers a modern work environment and a strong sense of community. Our 106-unit campus includes independent living, assisted living, and memory care-creating a diverse and rewarding setting to serve residents with purpose and compassion. Located just minutes from Merle Hay Mall, Terra Park, and popular local spots like Hy-Vee and Panera, our campus blends convenience with comfort. At Meadowview, your dedication is recognized, your growth is supported, and your work truly makes a difference every day. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: *********************************** Join us and become part of a nonprofit organization that truly makes a difference! #LI-DNI Cassia is an equal employment opportunity/affirmative action & veteran friendly employer. Powered by JazzHR i4ROmyZZ0m
    $17-19 hourly 28d ago
  • Kids Club Program Assistant - Ogden - PT (53709)

    Yss

    Program assistant job in Ogden, IA

    YSS is looking for a fun, responsible, and caring Program Assistant to join our Ogden Elementary team, working with kids in grades K-6. If you love helping children learn and play beyond the classroom, this is the job for you!. For more about Kids Club, please visit ***************************************** What you'll do: Run before and after school programming when classes are in- session and full-day programs during school breaks and no-school days, keeping kids active, curious, and smiling all day. Keep kids safe while guiding hands-on activities that spark creativity, learning, and friendship. Design daily activities that meet program goals and give kids something to look forward to every day. Prep and serve healthy snacks and meals that keep energy and smiles up. Monitor participation, behavior, and progress, and complete incident reports as needed. Be the friendly, reliable face kids, parents, and school staff love to see. Maintain clean, organized spaces to ensure every activity flows smoothly. Please know this is not a complete list of the position's responsibilities. Duties may change or be added at any time. What you can expect in return. We believe in your potential, we meet you where you are, and we invest in your future. Beyond meaningful, mission-driven work, YSS provides the following benefits: Employee Assistance Program Pet insurance discounts PSLF Program qualification Recognition, training, and wellness programs Retirement saving options This isn't just a job - it's a chance to be the spark in someone's story. If you're ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS. Qualifications We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. MUST HAVES - Required Qualifications At least 16 years old CPR/First Aid certification (or obtain within 3 months) Enjoy working with children SHOULD HAVES - Preferred Qualifications Experience caring for or supervising children Able to connect with kids Enthusiastic and excited to come to work daily Comfortable assisting with homework Reliable transportation and punctual The IDEAL Candidate Will: Be mission-driven and committed to equity, inclusion, and positive social impact. Work with humility, respect, and sensitivity to diverse backgrounds and experiences. Bilingual (especially Spanish) a plus. Who we are (and why you'll love us)... We're YSS - one of Iowa's oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, a passionate leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big. Check us out at yss.org! At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we are dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better, together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions? Email *********** - we're happy to help! The YSS Hiring Process Apply - Fill out the online app at yss.org/ysscareers. Assessment - We'll check out your skills and experience. Interview - Phone, video, or in-person - we'll chat and get to know you. References - Send us three+ people who can sing your praises. Screening - Background and driving checks (plus license verification if needed). Offer - If it's a match, you'll get a formal offer through Paycom. * Applicable Degrees: Behavioral Health, Child and Adolescent Mental Health, Child Development, Child Psychology, Counseling, Early Childhood Education, Education or Educational Studies, Elementary Education, Family Science, Family Studies, Family Therapy, Human Development and Family Studies, Human Services, Juvenile Justice, Nonprofit Management, Nursing, Psychology, Recreation Management, Social Work, Therapeutic Recreation, Youth and Human Services, Youth Development, Youth Services Keywords: activities, activity, before / after school, behavior, camp, care, child, childcare, community, coordinator, development, educational, elementary, family, kids, lead, leader, lesson plan, nonprofit, out-of-school, planning, program, recreation, school, school-age, service, staff, summer, supervision, supervisor, support, trauma-informed, youth
    $28k-36k yearly est. Easy Apply 8d ago
  • Life Enrichment / Activity Assistant

    Independence Village 3.9company rating

    Program assistant job in Pella, IA

    Job Description Life Enrichment Assistant Independence Village of Pella Life Enrichment Assistant Job Type: Full Time Schedule: Monday - Friday 8:30 - 4:40 PM, Rotating weekends Pay: $16 per hour Licensure: Chauffeurs License Must be willing to drive shuttle bus Benefits: Wages on Demand - Daily pay available Position Summary: The Life Enrichment Assistant assists in planning and performing life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior life connections community. Required Experience for Life Enrichment Assistant: Minimum one to three years related experience and/or training preferred. Must be able to work a flexible schedule, which may include evenings, weekends, and holiday hours. Compassionate towards the senior population. Ability to work independently and in collaboration of team. Proficient in general computer skills. Primary Responsibilities for Life Enrichment Assistant: Actively support our 1440 culture and pillars. Assist the Life Enrichment Director with the overall direction, planning, communication, and execution of activities and life skills in the Life Enrichment department. Supports the Life Enrichment Director and Life Enrichment Lead with administrative tasks as needed. Complete all tasks and functions while maintaining a high level of resident safety. Support in proper setup, clean up, and upkeep of activity areas and community spaces. Support transportation by attending outings, coordinating relevant administrative tasks, and upholding safety practices. Adhere to and uphold all standards in the Employee Handbook. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IV2
    $16 hourly 10d ago
  • Meals on Wheels Program Coordinator

    Nutrition Services 4.2company rating

    Program assistant job in Boone, IA

    Status: Part-time, 22.5 hours/week Shift: Days Schedule: 7:00 am - 11:30 am Days: Monday-Friday, 5 Days/week Salary Scale: $19.25 - $29.00 Based on experience. The Meals on Wheels Program Specialist is responsible for coordinating and managing meal delivery services for program participants. This role includes a variety of administrative, logistical, and customer service tasks, as well as ensuring food safety to facilitate the efficient and compassionate delivery of nutritious meals. The Program Specialist must effectively balance administrative responsibilities with the empathy and care needed to enhance the participants' quality of life. Key Responsibilities 1. Kitchen responsibilities Coordinate with the kitchen supervisor to make sure supplies and food are available for the MOW menu Oversee MOW tray line Coordinate with drivers and sub for any route if needed Maintain emergency kit stocks and expiration dates for food Attend department staff meetings and house-wide in-service programs and committees as assigned. Participate in improving work processes and team procedures; facilitate change and staff meetings in directors' absence. Oversee day-to-day operations of the Meal on Wheels program, including meal preparation, scheduling, and delivery logistics. Monitor and track client meal orders, ensuring accurate meal delivery schedules Assist in kitchen when needed Perform duties on the task list of jobs assigned and other related duties as required. 2. MOW Program Coordination A. Responsibilities Communicate with clients to confirm orders, address any concerns, and update delivery preferences as needed Screen new clients for eligibility and assess individual needs, including special dietary requirements and assignment to route. Develop a route for MOW if needed and assign clients to routes B. Customer Services: Act as the primary point of contact for program participants, answering questions and resolving issues related to meal delivery or client needs. Maintain positive relationships with clients, caregivers, and volunteers, ensuring they receive the support they need. Act as the contact point between partners and BCH MOW program Coordinate monthly newsletters, menus and bills for MOW participant In case of cancelation of MOW delivery, make sure clients and drivers are aware on time. C. Management: Train, and supervise drivers and volunteers who assist with meal preparation and delivery. Schedule and coordinate drivers' shifts, ensuring there is adequate coverage for meal deliveries. Collect all the information about billing and budget regarding MOW program Provide drivers with necessary materials and instructions, ensuring they adhere to safety and confidentiality guidelines. D. Data Management & Reporting: Maintain accurate records of client information, meal deliveries, and drivers' mileage. Track program outcomes and prepare reports for program funders, stakeholders, or board meetings. Fill in and update clients' intakes per aging Resources protocol Help with budget management, including tracking costs of meals, supplies, and program expenses. E. Collaboration: Collaborate with community organizations, social service agencies, and health professionals to ensure comprehensive care for clients per protocol Stay informed about available community resources and refer clients to additional services as necessary. Participate in community events to promote MOW program F. Quality Control: Ensure high standards of food safety, meal quality, and delivery reliability. Regularly assess the program's effectiveness, identify opportunities for improvement, implement best practices, and report to the Nutrition service director. Monitor client satisfaction through feedback surveys and follow-up communication. Qualifications: 1. Education: High school diploma or equivalent required; Associate's or Bachelor's degree in social work, nutrition, public health, or a related field may be beneficial. 2. Experience: Prior experience in program coordination, community service, or customer service; experience in a Meal on Wheels or similar food service program is a plus. 3. Skills: Strong organizational and time management skills. Excellent communication skills, both written and verbal. Ability to work with diverse populations, including elderly, disabled, and low-income clients. Basic knowledge of food safety and nutrition. Proficiency in Microsoft Office Suite and data management systems. 4. Other Requirements: Ability to lift and carry up to 50 pounds. Ability to travel within the service area to ensure meal deliveries are on schedule. A valid driver's license and reliable transportation may be required, Compassionate and empathetic approach to working with vulnerable populations. Experience with volunteer coordination or management. Familiarity with local community resources and social services. Ability to work independently and as part of a team. Multilingual skills are a plus. Work Environment: The position may require working in an office environment (for administrative tasks), outside delivery of meals and in the kitchen. The work hours can vary based on the program's schedule, with early mornings, potential weekends, and holidays. Essential Functions: Regular attendance Basic computer and math skills Pick up prepared meals from designated site and deliver promptly and safely to participant's home according to route schedule Follow food safety and hygiene guidelines Perform basic wellness check on participant's during deliver (e.g., visual well-being, unusual behavior, absence during delivery) and report any concerns per agency protocol Provide friendly and professional service Operate personal vehicle in compliance with all traffic laws and hospital policies during route delivery Excellent organization and time management skills Returns meal carriers to designated location at end of route. Maintains accurate records for statistical purposes. Participates in required in-services and trainings Maintains effective communication with staff, clients and all levels of supervision. Performs other related duties as assigned to meet the needs of the organization. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Activity Level Percent of Time Sedentary Work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently. 50% Light Work: Exerting up to 20 lbs. of force occasionally and/or 10 lbs. of force frequently. 30% Medium Work: Exerting up to 20 - 50 lbs. of force occasionally and/or 10 - 25 lbs. of force frequently. 20% Heavy Work: Exerting up to 50 - 100 lbs. of force occasionally and/or 20 - 50 lbs. of force frequently. 0% Very Heavy Work: Exerting over 100 lbs. of force occasionally and/or 50 -1 00 lbs. of force frequently. 0% Total: 100%
    $19.3-29 hourly 59d ago
  • Activities Assistant (82197)

    Pivotal Health Care

    Program assistant job in West Des Moines, IA

    Cedar Ridge Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care. In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members. Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team: Health, Dental, & Vision Care Plans with company cost share (full-time only) Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family. 401(k) with company match PTO Holiday Premium Pay Volunteer Time Off Competitive Wages & Shift Differentials Referral Bonus Service Award Bonus Career Path Development Tuition Assistance & Certification Course Payment Fun & engaging team environment If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading! Role: We are seeking a dedicated Activities Assistant to join our team! The Activities Assistant responsible for assisting the Activities Director with a program of activities at the community. The Activities Assistant has the ability to communicate effectively and advocate for Elder centered/directed care to team members, families, physicians, allied health professionals and the at large community. Responsibilities: The Senior Living Activities Assistant participate in activities with residents of the community. The Senior Living Activities Assistant maintains department activity logs and documentation. The Senior Living Activities Assistant understands, practices and communicates resident directed/centered care on a daily basis as it relates to the activities department. The Senior Living Activities Assistant plans activities as directed by supervisor. The Senior Living Activities Assistant works with the resident and family councils. The Senior Living Activities Assistant has the ability to direct and supervise volunteers. The Senior Living Activities Assistant helps with Dietary if requested. Qualifications Qualifications: High School graduate or equivalent. Must possess a valid drivers license, class E drivers license and have a good driving record. Our Community is a part of a family of Retirement Communities which include: Colonial Village, Overland Park, KS Maggie's Place of Colonial Village, Overland Park, KS Westchester Village, Lenexa KS Linden Woods Village, Gladstone, MO Raintree Village, Lee's Summit, MO Prairie Vista Village, Altoona, IA Terrace Glen Village, Marion, IA Cedar Ridge Village, West Des Moines, IA Northridge Village, Ames, IA Kennybrook Village, Grimes, IA We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines. #SeniorLiving #SeniorCare #ResidentCare #ActiviesAssistant #Activites
    $22k-29k yearly est. 9d ago
  • College Program

    Adventurelands of America Inc. 3.6company rating

    Program assistant job in Altoona, IA

    The Adventureland College Program is an initiative to incorporate young adults into the Adventureland Team. We would like to enrich our workforce with the college student demographic. We believe that you will be able to bring in a new energy, alternative perspectives, and ambition! It is our hope to have you back summer after summer! As a member of the College Program, you will get amazing experience in the hospitality industry and be able to build bonds that will last a lifetime!
    $22k-34k yearly est. Auto-Apply 60d+ ago
  • Seeds Development Data Analytics Summer Internship

    Syngenta Global 4.6company rating

    Program assistant job in Slater, IA

    About This Job We invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the North America Seeds Development team is looking for an intern to work with our phenomics, market segment team, and applied data science group to problem solve data collection methods by investigating from manual data collection to digital data alternatives. Summer internship role will work with a collaborative project team looking at historical data, in-field data collection, satellite imagery, and data analysis. Additionally, there will be time to explore the candidate's unique skill set and career development interests. As an intern at Syngenta, you will work alongside some of the brightest minds in the industry, and work on real projects finding real solutions. Work with us and you'll get: * Ongoing career development resources & mentorship from scientific experts * Meaningful projects that solve novel and interesting scientific problems Estimated Duration: May 2026 - August 2026 Location: Slater, IA You will: * Work on collaborative project team with applied data science team, soybean product placement scientist, and market segment trialing manager to validate early season soybean data collected by available remote sensing technologies * Help determine and recommend what imagery resolution is best for identifying early to mid-season soybean stands * Utilize 2025 historical satellite and drone data collection information to determine most effective image resolutions to validate early season soybean stand assessment at small plot R&D testing locations * Effectively work with real time 2026 post soybean emergence imagery, validate the digital findings in assigned plot fields, conduct drone flights at assigned field locations, process imagery data, and analyze appropriate data * Present project findings during mid-season to the market segment team * A variety of additional data structure skills may be learned and deployed * The intern will operate in accordance with Syngenta Health, Safety, & Environmental (HSE) standards
    $33k-39k yearly est. 4d ago
  • CX Consumer Senior Program Lead

    Coinbase 4.2company rating

    Program assistant job in Des Moines, IA

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers have a seamless experience navigating risk and payment-related issues by reducing friction, improving support quality, and driving automation that balances customer needs with protecting the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. * Build and operationalize a long-term strategy for risk based on customer feedback and VOC, including engagement models, deflection pathways, and feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training and Workforce Management * Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact * Identify and analyze data, customer feedback and trends to identify areas for improvement and implement corrective actions * Stay up to date on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product * Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage cross functional partnerships and insights from customers in risk and payments program areas *What we look for in you (ie. job requirements):* * Experience with customer experience or support programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX, and XFN stakeholders. * Track record of building or evolving programs that directly drove measurable business impact in areas like customer sentiment, issue deflection, or reputation management. * Strong execution skills-comfortable balancing strategic leadership with direct ownership of high-priority social initiatives. * Data-driven decision-maker with experience defining KPIs and partnering closely with analytics to measure social engagement and sentiment. * Skilled communicator with executive presence and the ability to influence at all levels, particularly in navigating public-facing interactions. *Nice to haves:* * Experience in a risk or regulatory environment * Experience implementing or scaling LLM-based tools in customer support (e.g., contact attribution, automation, or sentiment analysis) * Proven track record of building executive-level reporting that ties agent performance to business outcomes like CSAT, sentiment, and contact deflection. * Familiarity with Lean or Six Sigma methodologies * Previous experience in Tech, Crypto, Finance or Fintech * Advanced understanding of Google Apps, Looker, JIRA or Salesforce *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $124,780-$146,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $124.8k-146.8k yearly 60d+ ago
  • Activities Assistant

    Cassia

    Program assistant job in Johnston, IA

    New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Meadowview of Johnston, a Cassia community, is hiring an Activities Assistant, to join our team in Johnston, IA! You will love being a part of our talented and passionate team where you will feel valued and appreciated while dedicated to making our residents feel right at home. This is a great opportunity for those seeking entry-level work or wanting to learn and grow in a healthcare setting. As an Activities Assistant at Meadowview of Johnston, you will conduct fun and exciting activities with our residents. Our ideal candidate is self-motivated with a genuine concern for our residents' well-being, and has a creative personality and positive attitude. Position Type: Full-Time, benefits eligible position working a varying schedule including every other weekend and occasional evenings Shifts Available: Days 8:00 AM - 5:00 PM Wage Range: $17 - $19 /hour depending on experience Location: 5555 Pioneer Parkway, Johnston, IA 50131 Activities Assistant Responsibilities: Encourage, support, and assist residents with activities. Interact and assist residents on a one to one basis outside of structured program times. Document activity attendance and degree of involvement. Act as a positive representative at all times. Display an attitude of courtesy and respect for all residents, families, and staff. This is a memory care focused position but this role will also work in other areas too. Perform other related tasks as needed. Activities Assistant Qualifications: High School Diploma or Equivalent required. Willing to drive residents in our resident van. Demonstrate good time management and organizational skills. Ability to display enthusiasm and a positive attitude in promoting activities. Creative aptitude for training in arts, crafts, and games. Good communication skills, including ability to give directions to others in a manner that is pleasant and easily understood. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Join our team and grow your career in a place that's fresh, vibrant, and full of opportunity! Meadowview of Johnston, a brand-new senior care campus in one of Des Moines' most welcoming suburbs, offers a modern work environment and a strong sense of community. Our 106-unit campus includes independent living, assisted living, and memory care-creating a diverse and rewarding setting to serve residents with purpose and compassion. Located just minutes from Merle Hay Mall, Terra Park, and popular local spots like Hy-Vee and Panera, our campus blends convenience with comfort. At Meadowview, your dedication is recognized, your growth is supported, and your work truly makes a difference every day. Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: *********************************** Join us and become part of a nonprofit organization that truly makes a difference! #LI-DNI Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
    $17-19 hourly Auto-Apply 27d ago
  • Kids Club Program Assistant - Ballard - PT (53704)

    Yss

    Program assistant job in Slater, IA

    YSS is looking for a fun, responsible, and caring Program Assistant to join our Ballard West Elementary team, working with kids in grades K-6. If you love helping children learn and play beyond the classroom, this is the job for you!. For more about Kids Club, please visit ***************************************** What you'll do: Run before and after school programming when classes are in- session and full-day programs during school breaks and no-school days, keeping kids active, curious, and smiling all day. Keep kids safe while guiding hands-on activities that spark creativity, learning, and friendship. Design daily activities that meet program goals and give kids something to look forward to every day. Prep and serve healthy snacks and meals that keep energy and smiles up. Monitor participation, behavior, and progress, and complete incident reports as needed. Be the friendly, reliable face kids, parents, and school staff love to see. Maintain clean, organized spaces to ensure every activity flows smoothly. Please know this is not a complete list of the position's responsibilities. Duties may change or be added at any time. What you can expect in return. We believe in your potential, we meet you where you are, and we invest in your future. Beyond meaningful, mission-driven work, YSS provides the following benefits: Employee Assistance Program Pet insurance discounts PSLF Program qualification Recognition, training, and wellness programs Retirement saving options This isn't just a job - it's a chance to be the spark in someone's story. If you're ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS. Qualifications We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. MUST HAVES - Required Qualifications At least 16 years old CPR/First Aid certification (or obtain within 3 months) Enjoy working with children SHOULD HAVES - Preferred Qualifications Experience caring for or supervising children Able to connect with kids Enthusiastic and excited to come to work daily Comfortable assisting with homework Reliable transportation and punctual The IDEAL Candidate Will: Be mission-driven and committed to equity, inclusion, and positive social impact. Work with humility, respect, and sensitivity to diverse backgrounds and experiences. Bilingual (especially Spanish) a plus. Who we are (and why you'll love us)... We're YSS - one of Iowa's oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, a passionate leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big. Check us out at yss.org! At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we are dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better, together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions? Email *********** - we're happy to help! The YSS Hiring Process Apply - Fill out the online app at yss.org/ysscareers. Assessment - We'll check out your skills and experience. Interview - Phone, video, or in-person - we'll chat and get to know you. References - Send us three+ people who can sing your praises. Screening - Background and driving checks (plus license verification if needed). Offer - If it's a match, you'll get a formal offer through Paycom. * Applicable Degrees: Behavioral Health, Child and Adolescent Mental Health, Child Development, Child Psychology, Counseling, Early Childhood Education, Education or Educational Studies, Elementary Education, Family Science, Family Studies, Family Therapy, Human Development and Family Studies, Human Services, Juvenile Justice, Nonprofit Management, Nursing, Psychology, Recreation Management, Social Work, Therapeutic Recreation, Youth and Human Services, Youth Development, Youth Services Keywords: activities, activity, before / after school, behavior, camp, care, child, childcare, community, coordinator, development, educational, elementary, family, kids, lead, leader, lesson plan, nonprofit, out-of-school, planning, program, recreation, school, school-age, service, staff, summer, supervision, supervisor, support, trauma-informed, youth
    $28k-36k yearly est. Easy Apply 8d ago
  • College Program

    Adventurelands of America Inc. 3.6company rating

    Program assistant job in Altoona, IA

    The Adventureland College Program is an initiative to incorporate young adults into the Adventureland Team. We would like to enrich our workforce with the college student demographic. We believe that you will be able to bring in a new energy, alternative perspectives, and ambition! It is our hope to have you back summer after summer! As a member of the College Program, you will get amazing experience in the hospitality industry and be able to build bonds that will last a lifetime!
    $22k-34k yearly est. Auto-Apply 60d+ ago
  • Seeds Development Data Analytics Summer Internship

    Syngenta Group 4.6company rating

    Program assistant job in Slater, IA

    As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all - while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland. Job Description About This Job We invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the North America Seeds Development team is looking for an intern to work with our phenomics, market segment team, and applied data science group to problem solve data collection methods by investigating from manual data collection to digital data alternatives. Summer internship role will work with a collaborative project team looking at historical data, in-field data collection, satellite imagery, and data analysis. Additionally, there will be time to explore the candidate's unique skill set and career development interests. As an intern at Syngenta, you will work alongside some of the brightest minds in the industry, and work on real projects finding real solutions. Work with us and you'll get: Ongoing career development resources & mentorship from scientific experts Meaningful projects that solve novel and interesting scientific problems Estimated Duration: May 2026 - August 2026 Location: Slater, IA You will: Work on collaborative project team with applied data science team, soybean product placement scientist, and market segment trialing manager to validate early season soybean data collected by available remote sensing technologies Help determine and recommend what imagery resolution is best for identifying early to mid-season soybean stands Utilize 2025 historical satellite and drone data collection information to determine most effective image resolutions to validate early season soybean stand assessment at small plot R&D testing locations Effectively work with real time 2026 post soybean emergence imagery, validate the digital findings in assigned plot fields, conduct drone flights at assigned field locations, process imagery data, and analyze appropriate data Present project findings during mid-season to the market segment team A variety of additional data structure skills may be learned and deployed The intern will operate in accordance with Syngenta Health, Safety, & Environmental (HSE) standards Qualifications What you must have: Pursuing a college degree in Data Science, Computer Science, Precision Agriculture, Genetics, Agronomy, Statistics, Animal or Plant Science, Plant Breeding or related fields Must be a current student continuing education upon completion of the internship term (May 2026 through August 2026) Ability to work independently with proper direction, as well as effectively communicating and collaborating with project team and stakeholders Knowledge of image collection, image QC, data processing, visualization, and data analysis methods Proactive approach to assigned objectives/goals Prior experience or course work in data science, computer science, or statistics is preferred Prior data management experience is strongly desired Drone Certification: Commercial drone pilot licensing and ability to follow company-specific flight protocols A valid driver's license with an acceptable moving violations record Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. #LI-DNI
    $33k-39k yearly est. 4d ago
  • Seeds Development Data Analytics Summer Internship

    Syngenta Seeds 4.6company rating

    Program assistant job in Slater, IA

    As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all - while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland. Job Description About This Job We invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the North America Seeds Development team is looking for an intern to work with our phenomics, market segment team, and applied data science group to problem solve data collection methods by investigating from manual data collection to digital data alternatives. Summer internship role will work with a collaborative project team looking at historical data, in-field data collection, satellite imagery, and data analysis. Additionally, there will be time to explore the candidate's unique skill set and career development interests. As an intern at Syngenta, you will work alongside some of the brightest minds in the industry, and work on real projects finding real solutions. Work with us and you'll get: Ongoing career development resources & mentorship from scientific experts Meaningful projects that solve novel and interesting scientific problems Estimated Duration: May 2026 - August 2026 Location: Slater, IA You will: Work on collaborative project team with applied data science team, soybean product placement scientist, and market segment trialing manager to validate early season soybean data collected by available remote sensing technologies Help determine and recommend what imagery resolution is best for identifying early to mid-season soybean stands Utilize 2025 historical satellite and drone data collection information to determine most effective image resolutions to validate early season soybean stand assessment at small plot R&D testing locations Effectively work with real time 2026 post soybean emergence imagery, validate the digital findings in assigned plot fields, conduct drone flights at assigned field locations, process imagery data, and analyze appropriate data Present project findings during mid-season to the market segment team A variety of additional data structure skills may be learned and deployed The intern will operate in accordance with Syngenta Health, Safety, & Environmental (HSE) standards Qualifications What you must have: Pursuing a college degree in Data Science, Computer Science, Precision Agriculture, Genetics, Agronomy, Statistics, Animal or Plant Science, Plant Breeding or related fields Must be a current student continuing education upon completion of the internship term (May 2026 through August 2026) Ability to work independently with proper direction, as well as effectively communicating and collaborating with project team and stakeholders Knowledge of image collection, image QC, data processing, visualization, and data analysis methods Proactive approach to assigned objectives/goals Prior experience or course work in data science, computer science, or statistics is preferred Prior data management experience is strongly desired Drone Certification: Commercial drone pilot licensing and ability to follow company-specific flight protocols A valid driver's license with an acceptable moving violations record Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. #LI-DNI
    $33k-39k yearly est. 3d ago

Learn more about program assistant jobs

How much does a program assistant earn in Des Moines, IA?

The average program assistant in Des Moines, IA earns between $24,000 and $40,000 annually. This compares to the national average program assistant range of $27,000 to $45,000.

Average program assistant salary in Des Moines, IA

$31,000

What are the biggest employers of Program Assistants in Des Moines, IA?

The biggest employers of Program Assistants in Des Moines, IA are:
  1. Ankeny Schools
  2. ChildServe
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