Program assistant jobs in Iowa - 526 jobs

Job Description The Program Assistant works closely with the Social Work Program Chair. The individual is responsible for executing administrative tasks; assisting with collection of information, data entry, and generation of reports in accordance with accreditation, admissions, and University requirements; overseeing the planning and coordination of Program events; and marketing the Program to prospective students. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. assists the Program Director with daily administrative tasks; maintains student and graduate records; assists with collection of information, data entry, and generation of reports in accordance with accreditation, admissions, and University requirements; oversees the planning and coordination of Program events; markets the Program to prospective students; orders equipment and supplies for the Program and faculty; and other program duties as assigned. Essential Qualifications Bachelor's degree; One -three years of professional experience in office management; Excellent communication skills written, verbal, and interpersonal; Ability to develop and maintain cooperative working relationships within all departments; Strong organizational skills; High change agility to adjust to business needs; High levels of customer-service skills, including a compassionate and caring attitude; Strong computer skills, including the use of Outlook, Word, Excel, and database management EXPERIENCE PREFERRED (but not required): Project management experience Marketing experience Event coordination experience University admissions experience LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. TECHNOLOGY SKILLS:Accomplished skills in typing, word processing, and spreadsheet management. Familiarity with Outlook and other Microsoft software preferred. REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee occasionally is required to walk and drive. The employee is occasionally required to stand and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Are you passionate about client service and meticulous with details and timelines? Join our dynamic Innovative Captive Strategies team in Waukee, IA as a Program Assistant! We are seeking a dedicated individual to support the ongoing operations of our client captive insurance companies. If you are ready to contribute to a forward-thinking team and grow your career in a collaborative environment, we want to hear from you. Essential Responsibilities: Assist program management team with internal and external preparation for board meetings. Initiating invoice approvals and reconcile bank accounts. Assist program management team with annual renewal preparation. Process captive member audits. Review, analyze and summarize various types of data. Qualifications: Education: High School Diploma required; College Degree preferred. Experience: Some previous work or internship experience, preferably at an insurance company or agency environment. Licensing: Acquire, and maintain, active Property Casualty insurance agent's license within 90 days of employment. Skills: understand insurance, a general knowledge of Microsoft (WORD, EXCEL, and POWERPOINT), establishing meaningful relationships with clients by supporting their unique potential and delivering impactful experience, teamwork. Understanding of captive insurance principles and practices, knowledge of insurance coverages, and familiarity with workflows, processes, and procedures. Here's a little bit about us: Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed. Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey! Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow. 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for. Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first. Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you. DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish! Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing. Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?! Innovative Captive Strategies is an Equal Opportunity Employer. #LI-EG1

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account Protection/, * Deep dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through product improvements, automation, and self-service content. * Continuously improve customer satisfaction (measured by CSAT) to position Priority Support as a clear value proposition of the Coinbase One membership. * Evolve Priority Support by improving routing, playbooks, processes, and tooling to deliver predictable quality at scale. * Leverage Priority Support interactions as a retention driver by designing save strategies and enabling agents to educate members on CB1 benefits. * Drive product adoption at scale by designing treatments that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, and Design, prioritizing fixes that deliver measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading retention or scaled product adoption programs with measurable business impact. * Demonstrated ability to run high-impact cross-functional programs across Product, CX, and vendor partners. * Strong execution skills with a balance of strategic leadership and hands-on delivery. * Data-driven operator with experience defining KPIs, partnering with Analytics, and using experimentation to drive improvements. * Executive-ready communication and stakeholder management skills *Nice to Have* * Experience leveraging LLM-based tools in support such as automation, contact attribution, or sentiment analysis * Experience with global support operations and improving launch quality in international markets * Ability to design program prioritization frameworks for tradeoff decisions and ROI focus P73031 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $124,780-$146,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Pay Range: $55-68/hr W2 6 months Primary Responsibilities: A Program Coordinator will be responsible for overseeing, organizing, and managing specific programs or projects within an organization. Their responsibilities often include: 1. Program Planning and Development: * Assisting in the creation and implementation of program objectives, goals, and outcomes. * Assisting in developing and tracking schedules 2. Coordination and Communication: * Acting as a point of contact for internal teams, external stakeholders, and participants. * Communicating updates, progress, and any changes to relevant parties. * Gather meeting minutes and follow up on action items 3. Budget and Resource Management: * Monitoring program budgets and ensuring expenses align with allocated resources. * Coordinating the acquisition and allocation of resources, such as equipment, materials, and personnel. 4. Monitoring and Evaluation: * Tracking program progress and performance metrics. * Collecting and analyzing data to assess program outcomes and identify areas for improvement. 5. Documentation and Reporting: * Maintaining accurate records of program activities, decisions, and outcomes. * Preparing reports and presentations for leadership or stakeholders. 6. Risk Management: * Assist in the development of the program risk register * Identifying potential risks and developing mitigation strategies. * Track and manage risk register 7. Team Support and Leadership: * Coordinating team efforts and providing support to program staff and volunteers. * Facilitating meetings and fostering collaboration among team members. 8. Problem-Solving: * Addressing any issues or challenges that arise during program execution. * Developing creative solutions to keep the program on track. S4 Specific Tasks for Program Coordinator: * Monthly preparation for S4 EPP review (complete slide deck, coordinate information with Project Managers) * Consolidate Program Risks/Opportunities, Milestones, and project financials * Provide inputs for PST IMS * Lead smaller S4/PST initiatives and efforts (not requiring full Project Manager oversight). * Assist team members in the creation of Gate decks Basic Qualifications: * This position requires at least 5 years of relevant experience. * Must be a U.S. Citizen. * Experience with project management oversight of infrastructure, security and software development initiatives. * Experience building and managing schedules in MS Project and or Planview. * Experience with MS Office Suite Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.

Lakin Child Development Center/Assistant Coordinator Date Available: 10/31/2025 Closing Date: Until Filled Lakin Child Development Center of Glenwood GLENWOOD COMMUNITY SCHOOLS CLASSIFIED STAFF JOB DESCRIPTION Position: Assistant Director Qualifications: High school diploma or equivalent Previous experience working with children in a childcare setting Preferred experience assisting in running a childcare center Preferred experience with DHS documentation, managing and tracking budgets, CACFP, state food service programs, and online billing Ability to apply public relations skills effectively and utilize oral and written channels of communication. First-Aid / CPR certified Needed trainings required by state and the district are completed Provide an acceptable criminal records check. Maintain qualifying points required by the Department of Human Service (DHS) child care license. Be able to assist with all tasks, functions and responsibilities of the center Essential Functions: · Ability to lift 35 pounds, work flexible hours, and have regular attendance. Reports To: Lakin Child Development Center Director Consults With: Parents, center staff, district staff including but not limited too custodians and secretaries of schools Position Goal: To provide a safe, nurturing, and a well-organized childcare environment for children and staff. Performance Responsibilities: · Disciplines employees, subject to review by Director in more severe situations. · Makes decisions on staffing needs and requirement in collaboration with Director · Directs the work of lead teachers and child care associates. · Assist with opening the center and setting up daily preparations needed 15 minutes before doors open for families. · Acknowledges and greets parents arriving at the center. Inform them of any information (medications, child's location, signing up, and any communications for the parents). · Tracks the exact number of children in the building. Update upon arrival and departure of children when parents sign them in and out as they arrive and depart. · Organizes in a manner that keeps scheduled events running on time (field trips, snacks, lunch, daily planned activities, school departures or arrivals, preschool, etc.). · Monitors staff to child ratio at all times to ensure that all rooms are properly staffed. · Answer the phone, making sure that all messages are relayed to those involved. · Supervises daily activities for the children in the program. · Oversees the effectiveness and efficiency of all childcare rooms and fills in as needed. · Records accident/incident forms and secure all signatures. · Is knowledgeable of the emergency file and emergency procedures. · Maintains current, written plans and diagrams for use in case of fire and tornado which will be posted by all exits. Assists director in planning, implementing and supervising a schedule of required fire and tornado drills. · Maintains current, written procedure for the storage, recording, and dispensing of medications. · Review enrollment packets to make sure all information is shared and current. · Performs other duties as assigned. Terms of Employment: Wage schedules shall be subject to annual review and modification by the Glenwood Board of Education. Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Classified Staff Evaluation. The evaluation is performed by the Director.

JOB INFORMATION Department: Marion Public Library Bargaining Unit: Volunteer Manager of Patron Services Pay Grade: N/A With so many dynamic programs that the Marion Public Library (MPL) offers, the MPL needs your help with program preparation and set up, assisting with program monitoring, assisting patrons during programs, or assisting with clean up. Programs may be in the library or at one of our many outreach programs. With this job, you will have the opportunity to participate in the behind-the-scenes works of the library as well as working with the programming staff. This position is great for someone who wants to be involved with patrons of all ages. This position is for you if... · You enjoy working independently as well as with others · You would like to learn more about library operations · You would like some interaction with patrons (program assistance, directions, and wayfinding etc.) · You want to work with our programming staff · You love to organize · You don't mind messes · You enjoy being on your feet · You feel comfortable using a computer · You feel comfortable asking for help · You love your Marion Public Library! WHAT YOU WILL BE TRAINED ON Relevant library policy (i.e. Programming Policy) Confidentiality Training KNOWLEDGE & SKILLS Patience, flexibility, and curiosity Ability to work with minimum supervision Basic computer skills preferred Attention to detail Ability to work both independent and with others Ability to keep confidential all program attendees and all patron, stakeholder, and donor information learned while volunteering PHYSICAL REQUIREMENTS & WORKING CONDITIONS Ability to sit or stand for long periods of time Ability to bend, stoop, reach, stand, push, pull as required Physical agility, strength, and dexterity necessary for handling library materials, including but not limited to retrieving, shelving, lifting, and moving library materials Ability to lift up/push to 35 pounds (a cart is provided for moving boxes of books) Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check

The Ankeny Community School District (CSD) is renowned for its excellence across academics, athletics, the arts, and various activities. Situated in central Iowa, just 6 miles from Des Moines, Ankeny CSD caters to over 12,800 students from preschool through 12th grade, making it the 7th largest district in the state. With a strong reputation for its commitment to student success and a competitive salary and benefits package, Ankeny CSD is a standout choice for both educators and families seeking a high-quality educational environment. JDE: 8.03 Before & After School Program - Program Assistant Purpose Statement The role of Before & After School Program - Program Assistant is to engage with students and assist the teacher in providing fun, hands-on activities to ensure a quality, safe experience. Job Title: Before & After School Program - Program Assistant Hourly Rate: $14.00/hour, based on qualifications and experience Reports To: Manager of Before & After School Programs and/or Before & After School Program Site Leader/Assistant Site Leader(s) Wage/Hour Status: Non-Exempt Job Details: Employment Dates: August - June Hours: Monday - Friday 6:15 - 7:45 a.m. Hours: Monday - Friday 2:45 - 6:00 p.m. No-School Day Camps - required availability 6:30 a.m. - 6:00 p.m., as enrollment requires Extended Break Camp (winter, spring) - required availability 6:30 a.m. - 6:00 p.m., as enrollment requires Inclement Weather Program Days - per Handbook inclement weather hours Position hours vary and are part-time. Total weekly hours will not exceed 29.75; exact hours are per individual employment agreement. Positions are scheduled in sessions (approximate 9-week increments). Length of contract: one session with the opportunity to extend the position for additional sessions throughout the program year, pending satisfactory performance evaluation. Minimum Qualifications 16 years of age Experience working with school-age youth, preferred. Experience managing groups of school-age youth, preferred. Ability to communicate effectively and build relationships with students Team player with exceptional human relations skills Ability to read lesson plans Ability to take direction and perform tasks with little supervision Ability to perform multiple duties simultaneously Exemplary organizational skills Ability to be flexible with a willingness to learn Ability to implement program procedures Essential Functions Administer quality Before & After School Program while adhering to District policy, program procedure, and Iowa Department of Human Services minimum standards. Firm understanding of District and program policy and procedures, and Iowa Department of Health & Human Services minimum standards, to maintain student safety and security, and to respond appropriately to parent inquiries/concerns. Communicate program expectations and procedures clearly, effectively, and in a positive manner to students. Compile and maintain accurate student attendance, databases, and communication logs. Successfully implement positive student behavior management techniques. Successfully assist with implementing high-quality, hands-on, engaging, and age-appropriate academic-enrichment and recreational curriculum/programs. Actively participate and engage in activities with students; not just supervise or observe. Present a positive image of the program while providing exemplary customer care and following program procedures to safely dismiss students from the program. Establish a positive, supportive, and working relationship with site leader(s) and site staff team. Develop and maintain an effective level of communication with appropriate personnel, including program staff, district administrators, and the program manager. Maintain confidentiality of student information and records. Demonstrate responsible control over assigned program resources. Ensure materials and supplies are available. Attend work regularly, routinely, and on time. Find approved substitute for absences when necessary. Monitor Before & After School Program facility maintenance and cleanliness. Maintain a continuing program of personal professional development, including active participation in required trainings and meetings to improve program quality and ensure compliance with Iowa Department of Health & Human Services minimum standards. Actively implement program initiatives and new learning, as required. Have, or be able to obtain, current adult and child CPR and First Aid Certification with AED training within designated timeline. Assist with special event programming, field trips, and guest speakers. Some evening and weekend hours may be required on a limited basis. Performs other duties as assigned by the Manager or Site Leader(s). Working Environment Mental Demands/Physical Demands/Environmental Factors: The usual and customary methods of performing the position functions require the following physical demands: lifting, carrying, pushing, pulling, climbing, reaching, driving, standing and walking. Working conditions may include extreme temperatures and humidity. Hazards may include exposure to communicable diseases. This position requires one to maintain emotional control under stress. Terms of Employment Work year established by the District. Clearances Criminal Justice Fingerprint/Background Clearance Evaluation Job performance will be evaluated annually, as per district policies and procedures. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Approved by: Justin Mohr Date: March 27th, 2023 The Ankeny Community School District is an Equal Employment Opportunity (EEO) employer.

QUALIFICATION EDUCATION: Master's degree in Social Work or Counseling is required (LMSW, LISW, LMHC) LICENSURE: Must have an active Social Work license issued by Iowa Board of Social Work Examiners or Iowa Board of Behavioral Sciences Must be eligible for licensure (SPR or licensure) by Iowa Board of Education Examiner EXPERIENCE: Previous experience with children and families in human services/mental health setting and/or educational setting is desired ESSENTIAL JOB FUNCTIONS: Takes on an active role in the Leadership Team for Lakes Partnership School Provides collaborative program oversight; emphasising on behavior programming Fosters and maintains a positive and effective relationship among colleagues, staff, clients, and community stakeholders Access appropriate agencies and outside resources Cooperates with partnering school districts in building and supporting capacity Promotes a shared responsibility for student achievement with families, team members, and partnering districts through the intake and transition process of LPS Utilizes appropriate data for oversight of program outcomes and student achievement Collaborates on professional development for school staff as well as maintains documentation of ongoing staff development Manages student crisis situation protocols Communicates clearly and shares program objectives with school personnel, students, local school district, parents, and AEA staff Treats children suffering from mental, emotional, or behavioral health challenges Completes individual or group counseling to assist children in overcoming challenges, adjusting to life, and making changes Guides children in their personal growth and skill development Counsels and collaborate with family members to assist in understanding, dealing with, and supporting their children's needs Applies evidence-based practices and interventions Promotes a healthy environment through coaching and positive mental health support while fostering growth and resilience for students and team members Provides staff development with LPS staff in the areas of Behavior and Mental Health Collaborates with classroom teachers to conduct Functional Behavioral Assessments and develop/consult in the development of Behavioral Intervention Plans Informally uses diagnostic skills to provide information in the development of behavior/support plans for students and link them to appropriate services Models and coaches school personnel on implementation of behavior plans Participates in identification and consult on the development of Tier 2 and 3 intervention plans, data collection and parent meetings for at-risk students with challenging behaviors Participates in IEP meetings for students with significant social/emotional or behavioral needs Adheres to the professional standards and ethics of the profession KNOWLEDGE, SKILLS AND ABILITIES: Knowledge or willingness to learn of the components of an IEP (Individualized Educational Plan) Knowledge or willingness to learn the process of entitlement for special education services. Knowledge or willingness to learn of FBAs/BIPs: purpose and how to construct. Knowledge or willingness to learn how to coach and support school staff. Knowledge or willingness to learn about a-typical child development and how that looks in a school setting. Knowledge or willingness to attain broad understanding of the Iowa Professional Development Model (IPDM) Knowledge or willingness to attain a broad understanding of ESSA and DA. (Every Student Succeeds Act and Differentiated Accountability) Ability to work with a diverse population, both students and school staff. Ability to work under timelines. Ability to be a self-starter when providing supports for school district caseloads. Ability to manage time and calendar proficiently while meeting school and agency expectations. Ability to demonstrate strong listening skills. Ability to actively and effectively plan and organize. Ability to build healthy relationships with other people. Ability to learn and apply learnings to new environments. Skills within communication, proficient to communicate effectively with various populations. Skills within flexibility, being able to adapt in order to better meet the needs of the student, family or school staff. COMMON TO ALL LICENSED EMPLOYEES: Maintains confidentiality Uses effective oral, written, and collaborative skills. Is self-motivated, reliable, organized, detail and quality-oriented Demonstrates effective interpersonal skills Uses Microsoft products and web-based tools proficiently and learns to use new applications and resources Engages in continuous improvement of professional practice through collaborative teams and individual study Builds skills needed to perform job duties and meet agency goals Understands Iowa Teaching Standards and alternative AEA criteria Supports and uses data-based decision making at all levels in a system Supports the belief that all students can achieve age- or grade-level standards Supports the belief that implementation of MTSS will support students to achieve age- or grade-level standards Prevents and resolves conflicts using effective problem-solving skills Supports use of data to inform and advance teaching and learning PHYSICAL REQUIREMENTS: Ability to travel between schools and sites served. Normal, routine levels of activity related to bending, carrying, climbing, hearing, lifting, reaching, sitting, standing, vision and walking, and may also involve above-average levels of activity at times that can't always be anticipated.

Temp-At-Will (TAW)/Temp-At-Will (TAW) Date Available: ASAP Salary: Base ROP plus certifications and longevity. HOURS: 2:50 PM TO 3:50 PM (1 hour per day) up to 5 hours per week. Duties & Responsibilities: (Essential Functions of Position, Major Responsibilities, Summary of Key Duties, Special Assignments, Relationships) Provide student supervision in the Stepping Stones program afterschool under the supervision of the On Site Supervisor Supervise students in a whole group or in a group of 15 for the duration of shift Willing to work at a variety of school buildings and classrooms with sometimes limited notice as to assignment. Hours of work will vary between the buildings. Work with a variety of students with diverse backgrounds Assist with activities and routines Model flexibility ub duties as needed Willingness to use positive reinforcement techniques when working with students Work as part of a team, with individuals and with small and large groups Maintain and respect confidentiality in accordance with DCSD policies Maintain positive interpersonal skills with students, parents and staff Ability to multi-task and follow directions Physical Requirements of Position: (HBV ? Yes ? No) Capable of lifting, pushing, and pulling up to 50 pounds. Ability to withstand weather for outdoor activities. Special Qualification Desired: (Personal Qualities, Education, Skills Needed, Experience, Etc.) Possess basic computer skills or is willing to learn them (Word, email, Google, etc) Maintains professional relationship and confidentiality with the school community. Is dependable and responsible.

After School Program/Site Facilitator Date Available: Immediately Closing Date:

The MVS Outreach Assistant will support the outreach efforts of the Maharishi Vedic Science (MVS) department through content creation and digital engagement. This role includes managing social media accounts, posting content, video editing, YouTube account management, podcast production, conducting interviews, and collaborating with students to showcase their projects. By promoting faculty talks, publications, and student projects, this position will enhance the department's visibility and foster greater engagement within the MIU community and beyond. Students This Position Appeals To: This role is ideal for students passionate about Consciousness and Human Potential, Maharishi Vedic Science, digital media, and content creation. It is especially suited for those interested in promoting MIU and its mission, social media content creation and management, storytelling, and outreach, as well as those looking to build a professional portfolio with real-world content. Experience Gained / Advantages for Students: * Digital Media & Content Creation: Develop technical skills in social media management, video editing, podcast production, and branding while contributing to the department's outreach efforts. * Creative Design & Marketing: Gain hands-on experience in branding, content design, and strategic digital storytelling, helping to increase visibility for MVS faculty and student work. * Outreach & Networking: Build connections with other universities, institutions, and professionals aligned with Consciousness and Human Potential/Maharishi Vedic Science, gaining insight into academic and career pathways. Job Responsibilities: * Assist an outreach coordinator and social media manager in creative direction, social media posting, podcast editing, and content creation. * Manage and schedule posts on social media platforms to enhance visibility and engagement for faculty talks, student projects, and academic activities. * Edit and produce videos for YouTube and other digital platforms, contributing to the department's online presence. * Support podcast production, including recording, editing, and publishing episodes to promote MVS research and discussions. * Conduct interviews and collaborate with students to highlight academic and creative projects. Job Qualifications: * Strong Communication Skills - Ability to write, speak, and engage effectively with an audience. * Social Media Experience - Familiarity with managing and creating content for platforms like Instagram, Facebook, and YouTube. * Video Editing & Production (Preferred) - Basic knowledge of video editing tools is a plus but not required. * Graphic Design (Preferred) - Experience with design tools like Canva or Adobe Suite is a bonus.

Responsibilities The Project Coordinator for the Hepatitis C Grant is responsible for day-to-day management and operational coordination of the Hepatitis C Elimination Initiative Pilot at Hillcrest Family Services. This position plays a key leadership role in implementing integrated behavioral health and infectious disease services - focusing on same-day HCV/HIV testing, care coordination, and linkage to treatment for individuals with or at risk of Hepatitis C, Substance Use Disorder (SUD), Serious Mental Illness (SMI), and homelessness. Working closely with the Project Director and Nurse Care Manager, the Project Coordinator ensures effective service delivery, staff supervision, compliance with SAMHSA requirements, data reporting, and partnership engagement to achieve the program's goal of eliminating HCV among high-risk populations. Additional responsibilities include: * Oversee daily operations of the HCV Elimination Pilot Program and supervise assigned staff. * Ensure timely implementation of required activities under SAMHSA's five service domains: Outreach and Prevention, Same-Day Screening, Testing and Treatment Initiation, Ongoing Treatment, Peer Support and Care Coordination, and Evaluation and Reporting. * Coordinate program workflows to support low-barrier access to integrated behavioral health, SUD, and infectious disease services. * Maintain compliance with SAMHSA guidelines, data collection standards, and Executive Orders. * Build and sustain partnerships with community organizations, public health departments, medical providers, housing agencies, and Ryan White HIV/AIDS Program (RWHAP) partners. * Support outreach and prevention campaigns focused on reducing stigma, increasing awareness of HCV and SUB, and promoting harm reduction strategies. * Coordinate community-based events, mobile outreach, and educational efforts targeting at-risk populations. * Collaborate with the Nurse Care Manager and Peer Support staff to ensure clients receive the same-day screening, facilitated referrals, and follow-up care. * Support linkage to housing, transportation, vocational, and benefit services as part of holistic care coordination. * Ensure accurate and timely documentation of client encounters, test results, and follow-up outcomes. * Monitor program metrics and outcome data using SAMHSA's SPARS and organizational EHR systems. * Assist with quarterly performance reporting and annual programmatic progress reports to SAMHSA. * Participate in SAMHSA's cross-site evaluation and learning collaboratives to share best practices and program insights. * Develop, implement, and update operational procedures to ensure compliance with federal and state standards. * Maintain accurate program documentation, including consent forms, MOUs, data collection tools, and performance measures. * Assist in budget tracking and reporting, ensuring efficient and compliant use of federal grant funds. * Uphold confidentiality standards in accordance with HIPAA and organizational policies. * Other duties as assigned. Requirements Education * Bachelor's degree in Public Health, Social Work, Nursing, Psychology, Healthcare Administration, or related field required. * Master's degree preferred. Experience: * Minimum of 3 years' experience in program coordination, healthcare operations, or behavioral health. * Prior experience with SAMHSA-funded or HRSA/Ryan White programs preferred. * Experience in coalition building and community outreach preferred. Knowledge/Skills: * Demonstrated knowledge of HCV, HIV, SUD, and/or mental health services and community-based healthcare models. * Experience with federal grant administration, data collection, and performance reporting preferred. * Strong skills in collaboration, communication, problem-solving, and project management. * Proficiency in Microsoft Office Suite, EHR systems, and database management. * Commitment to harm reduction, trauma-informed care, and equitable access to health services. * Familiarity with SPARS data reporting or similar performance tracking systems preferred. Licenses/Certifications: * Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required. Benefits Competitive benefits package for full-time employees working 30+ hours a week: * Health Insurance (up to 79% employer paid) * Dental insurance * Vision insurance * 401(k) with profit sharing and employer match * Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency) * 10 paid holidays * 80 hours sick time * 2 wellness days * Staff development and training * Public Service Loan Forgiveness (PSLF) eligibility for federal student loans * Employer paid CEU's through Relias * PerkSpot- employee discount program * Employee assistance program * Advancement opportunities About the Organization Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores. COVID-19 Vaccination Not Required*

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK The Community Support Services (CSS) Program Coordinator is responsible for overseeing, coordinating, and supporting community support workers who provide low and high-intensity CSS to adults with severe and persistent mental illness. This role ensures service delivery is compliant with Medicaid/MCO requirements, clinically appropriate, well-documented, and responsive to each member's assessed needs. The position serves as a liaison between community support workers, behavioral health providers, and external providers to promote continuity of care, stability, and community integration for members. Compensation: between $49,200 and $62,243 per year (salary is determined by total years of relevant experience) Work Schedule: 40 hours per week Click to see benefits and company perks MINIMUM QUALIFICATIONS Required: Bachelor's degree in Social Work, Psychology, Human Services, or a related field (or equivalent experience as allowed by regulation). Experience working with adults with severe and persistent mental illness. Strong organizational, communication, and leadership skills. Ability to review and ensure compliance with clinical documentation standards. Preferred: Master's degree in a behavioral health-related field. Previous supervisory or coordination experience. Experience working with low- and high-intensity community-based services. Familiarity with crisis intervention and care coordination models. Essential Duties and Responsibilities Coordinate daily operations of community support workers providing low and high-intensity CSS. Assign and monitor caseloads to ensure appropriate service intensity (2-4 contacts/month for low intensity; 5-12 contacts/month for high intensity). Provide ongoing guidance, coaching, and support to CSS employees regarding service delivery, engagement strategies, and professional boundaries. Ensure staff maintain required face-to-face and collateral contacts with members and mental health professionals. Monitor CSS delivery to ensure alignment with members' assessed needs and authorization levels. Ensure all required CSS components are being addressed, including: Monitoring mental health symptoms and functioning Reality orientation Transportation support Crisis intervention and crisis plan development Medication and appointment adherence support Coordination with natural and formal support systems Review progress notes for accuracy, timeliness, and compliance with Medicaid/MCO documentation standards. Coordinate CSS planning in conjunction with behavioral health professionals (e.g., therapists, psychiatrists). Ensure required monthly contacts between CSS employees and mental health professionals are completed and documented. Facilitate communication between CSS employees and external providers, hospitals, and community resources. Participate in care coordination meetings and treatment planning as required. Ensure members continue to meet criteria for admission and that services demonstrate expected treatment benefits. Assist with audits, utilization reviews, and retrospective reviews related to CSS services. Monitor billing compliance Training and program Development Support onboarding and training of new community support workers. Provide or coordinate training on CSS policies, documentation, crisis intervention, and engagement strategies. Identify trends, service gaps, and opportunities for program improvement. Contribute to policy and procedure development related to Community Support Services. Create, maintain and share as appropriate a dynamic self-care plan. Strive to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts. Essential functions of this job are to be performed on company physical work site or designated workspace.

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This Program Coordinator will serve as the onsite supervisor for direct care staff in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to staff and the residents as well as coordination of services for the families. The Program Coordinator will be part of the team that provides education and support programming for women, their children and family members. Compensation: between $49,200 and $62,243 per year (salary is determined by total years of relevant experience) Work Schedule: Monday through Friday, 40 hours per week with on-call rotation Click to see benefits and company perks MINIMUM QUALIFICATIONS Bachelor's degree in human services, psychology, social work, sociology or a related field Three or more years' experience in related field including alcohol/drug abuse services or a master's degree Alcohol/drug abuse experience preferred Valid driver's license/ acceptable driving record Essential Duties and Responsibilities *Provides regular supervision and support for all program staff. *Hires, supervises, monitors, trains, evaluates and develops program staff. Provides and coordinates direct oversight of admissions, coordinating with clinical staff, referral and funding sources. *Networks with community providers and other agency programs to assist clients in accessing needed community resources. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. *Works as a team member with other program staff to provide trauma-informed care to clients. *Assists staff in developing program activities for WCC clients. *Coordinates activities of WCC staff and volunteers. *Reviews activities and goals for all program staff with Program Director. *Supports the lead case manager in developing monthly staffing schedule and monitors and approves flex time off for all staff. *Supervises the completion of intake/discharge information with incoming clients. *Is available for on-call emergencies on a rotating basis. Is available to assist on evenings and weekends as needed to support the staff, program and clients. *Maintains updated inventory of supplies, food, training materials, furnishings, toys and outdoor equipment and coordinates ordering for additional items or repairs with Program Director. *Documents client activity, progress and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffings to obtain information, provide information, and assist with service planning. *Assists in facilitating educational participant support groups and training staff to facilitate these groups. Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. Completes monthly and quarterly statistical reports. Monitors residents' routine tasks. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Create, maintain and share as appropriate a dynamic self-care plan. * Strive to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts. * Essential functions of this job are to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

Under direct supervision of the Environmental Education Coordinator, this position assists with coordinating daily operations of Polk County Conservation's Youth Corps crews. The work is performed in an indoor and outdoor environment and requires a flexible work schedule that may include evenings and weekends. * Work with Youth Corps Coordinator to coordinate and plan Youth Corps work projects with various Polk County Conservation staff. * Supervise, motivate, and encourage crew members and leaders, in a variety of scenarios and situations, to restore and protect habitat, appreciate the outdoors and learn life skills. * Serves as a positive role model and mentor to foster environmental awareness and a strong work ethic in crew members and leaders. * Aid in Instructing crew members in safe operation of tools and equipment and enforces safe practices. * Lead crew to complete projects that may include invasive species removal, trail maintenance, painting, small carpentry projects, campground maintenance, trash removal, seed harvest, tree planting, etc. * Lead educational and recreational activities that may involve following a lesson plan, facilitating group discussions, leading activities, or teaching recreation such as canoeing, fishing, camping, fire building, etc. * Serve as a co-leader for a crew of up to 10 youth when a Crew Leader may be absent. * Aid in the repair, maintenance, and inventory of Youth Corps equipment. * Manages daily activities and work projects by communicating expectations to crew leaders. * Completes necessary paperwork including but not limited to incident reports, crew member check-in, pre-and post-program surveys and daily work logs. * Assists Youth Corps Coordinator with administrative tasks as needed to support seasonal crews. * Communicate effectively while taking a leadership initiative. * Uphold and demonstrate the Polk County Conservation Youth Corps Code of Conduct at all times * Ability to lead, direct, and creatively motivate socio-economically and ethnically diverse teenage work crews ages 15-18. * Ability to work outdoors for long periods in adverse weather conditions (heat, humidity, rain, etc.) * Ability to complete heavy physical labor tasks (extensive lifting, bending, digging) and requires the use of various equipment, trailers, and vehicles including tool maintenance * Ability to lift and carry loads up to 30 pounds in all terrains and hike up to 5 miles * Ability to motivate and educate under challenging conditions. * Ability to create a positive and inclusive environment welcoming to diverse backgrounds and culture * Knowledge of basic conservation practices, outdoor recreation skills, and current environmental issues. * Ability to use basic forestry and construction equipment (shovels, rakes, pruners, loppers, etc.) * Prior leadership experience with peers. * Ability to coordinate project tasks and logistics * Adaptable and active problem solver when faced with changing conditions * Previous work experience involving teenage youth preferred. * A satisfactory criminal background check is required as a condition of hire. * Graduation or currently enrolled at an accredited college or institute in Environmental Science, Forestry, Education, Social Work or similar degree or experience working with youth. * Any equivalent combination of training and experience which will have provided the required knowledge, skills, and abilities as listed above Special Requirements * Must be at least 19 years of age * Pre-employment background check is required * Must have or obtain a Class D Driver's License or equivalent, * Pesticide Applicator Certification, and CPR/First Aid Certification

The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related field or equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $60,000-$70,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-16

If you are a current University of Northern Iowa employee and would like to apply for this position, login to UNI Works and type "Find Jobs" in the search bar to view and apply for open positions. Job Description: Join the team making it happen! Serving up the #1 college food in Iowa, UNI Dining Services has temporary Dining Service Assistant positions open. Assists with basic food preparation tasks; cleans and maintains kitchen and dining room areas; washes and distributes dishes; and serves guests. These are intermittent call-in positions with varying work schedule based on need. Minimum Eligibility Requirements: Ability to read, write and follow instructions. Notice to Applicants: Hiring timelines vary based on staffing needs and position availability. Interviews are conducted on an as-needed basis to fill open roles. Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit *************************** If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at ********************** or call **************. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. UNI is an Equal Opportunity/Affirmative Action employer. The University encourages applications from persons of color, women, individuals living with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, ethnicity, genetic information, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, veteran or military status, or any other basis protected by federal and/or state law. Campus Security & Crime Statistics, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, information on crime statistics for recent years, Public Safety personnel and programs, building access, reporting crimes, safety suggestions, and policies, programs, and services regarding alcohol, drugs, and sexual abuse, is available in the UNI Annual Security and Fire Report. A paper copy is available from the Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Department of Public Safety, 030 Gilchrist Hall, University of Northern Iowa, Cedar Falls, IA 50614. Privacy Statement | Equal Opportunity and Non-Discrimination Statement | Federal EEO Rights | E-Verify | Policies and Procedures | Tobacco Free Campus

Job Summary: We are seeking a dynamic and customer-focused Client Program Specialist to join our team. In this multifaceted role, you will be responsible for ensuring exceptional customer experiences while providing support for co-op marketing programs and building and maintaining strong client relationships. Your primary objective is to deliver top-notch customer service, help dealers navigate co-op marketing initiatives, and ensure compliance with program guidelines. Responsibilities: Customer Relationship Management and Support Cultivate and maintain strong relationships with brand clients, dealer networks, and co-op marketing program contacts. Serve as the primary point of contact and subject matter expert for all customer inquiries and support needs Provide exceptional inbound and outbound support to the dealer and consumer network, following company standards and procedures. Offer troubleshooting assistance for network issues and inquiries, notifying the relevant teams of any site issues. Co-op Marketing Program Support Assist dealers in optimizing co-op marketing budgets. Ensure that dealers' marketing activities comply with program rules, deadlines, and reporting obligations. Performs operational tasks accurately and independently within required service level agreements. Claims Processing & Preapprovals Utilize your knowledge of client program guidelines and business rules to review, form independent judgements, determine compliance, and process claims and preapprovals. Knowledge Enhancement and Training Continuously expand your knowledge of co-op marketing applications, best practices, industry influences, and compliance requirements. Train and coach dealers and agencies to navigate and execute co-op marketing activities through online portals. Assist in the execution of new hire and training efforts in collaboration with team members. Qualifications Bachelor's degree in Marketing, Business Administration, or a related field is a plus. Proficiency in data analysis, reporting, and marketing analytics tools is a plus. Excellent communication and presentation skills to effectively engage with clients, program administrators, and team members. Detail-oriented with the ability to manage multiple projects and deadlines simultaneously. Strong relationship-building skills. Proven experience in a client-facing role, such as an Account Manager or Marketing Coordinator is a plus. Knowledge of co-op marketing programs, guidelines, and compliance requirements is a plus.

Days / Part-time hours (part-time = less than 30 hrs per week) Under the direction of the Activities Director, assists with planning, developing, coordinating and maintaining a program of activities designed to provide mental, physical and social stimulation that meets the identified individual needs, interests, and capabilities of the residents. Provides opportunity for entertainment, exercise, relaxation, and expression for all residents of the facility. Assists the physically, emotionally and cognitively impaired individual and family to explore appropriate leisure interests. Essential Functions and Responsibilities: Works closely and under the direction of the Activities Director to assist with organizing and developing a program of activities to meet the social, emotional, physical and other therapeutic needs of residents. Follows activity care plans to assure that all residents are provided with recreational activities that are consistent with the needs and wishes of the resident groups, individual residents, bed-bound residents, self-sufficient residents, and the community as a whole. The Activity Coordinator assures that this care plan is integrated into the overall plan of care for each individual resident. Assists with creating an ongoing calendar of activities, which creatively meets multiple needs and is accessible and appealing to both men and women of all ages and abilities. Provides a copy of the calendar to each resident's room and at least one large calendar displayed in facility. Maintains records relating to the participation of each resident in activity programs and documents resident acceptance or lack of acceptance to these activities. Under the direction of the Activities Director, secures materials, equipment, transportation (as required), entertainment, refreshments, program leaders, volunteers, and anything else that might prove necessary in order to adequately provide for scheduled activities. Communicates and coordinates with other department heads and staff in order to assure the success of planned activity programs. Evaluates activities and programs in order to determine resident outcomes. Adjusts activities as necessary to increase the probability of successful outcomes. Assists with providing a minimum of one in-service education program per calendar year regarding the activity program, working with the cognitively impaired, and/or other related topics. Actively participates in QAPI (Quality Assurance Process Improvement) program, taking a proactive approach to quality care and services on a continuous basis with engagement of residents, family members and staff. Reports and documents resident changes condition or behavior appropriately. Demonstrates high standards of excellence for meeting resident needs. Communicates effectively, establishes rapport and maintains relationships with residents Demonstrates fun in creating a positive atmosphere for residents in conjunction with our Core Values. Follows instructions and complete daily assignments as assigned and is proactive to change. Possesses understanding and compassion for the elderly population. Performs other duties as assigned. Qualifications: Education and Experience High School Diploma or equivalency (preferred). Previous experience working with the elderly population (preferred). License/Certifications CPR Certification (preferred). Continuing Educational Requirement Required to complete annual 12-hour in-service training programs (as well as supplemental online education). Failure to complete the 12-hour in-service training program, or any other requirement under internal policies, local, state, or federal law may result in termination