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Program assistant jobs in Richmond, VA

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  • FinOps Program Lead

    Cognisol Global Solutions

    Program assistant job in Richmond, VA

    State of Virginia Job Title/Req No - FinOps Program Lead Start Date - 07/16/2025 End Date - 06/30/2026 Interview Type - Webcam Interview Only W2 Rate - $60.00/hr. 1099 Rate - $75.00/hr. Work Arrangement - Onsite Short Description- The position requires to be onsite for 3 days/week. Full - The Virginia Department of Transportation (VDOT) is seeking a FinOps Program Lead. The primary focus will be to monitor and optimize cloud usage/spend, improve cost visibility, & ensure financial alignment with business values. Job Description: The Virginia Department of Transportation (VDOT) has an opportunity for a FinOps Program Lead in our Information Technology Division. In this role, you will be a critical link between our Infrastructure& Operations (I&O), Project and ITD Finance, and leadership team. Your primary focus will be to monitor, manage and optimize cloud usage and spend, improve cost visibility, and ensure financial alignment with our business values. This is a Program Lead role reporting to Enterprise Architecture This position is an onsite role based in Richmond, VA at the VDOT Central Office. To succeed in this role, you should have excellent time management and communication skills which are necessary to collaborate with business partners and internal teams to coordinate and track the delivery of results ahead of deadlines. Position specific responsibilities and duties include, but are not limited to: 1. Cloud Cost Optimization. ·Partner with I&O, Product and DevOps teams to monitor, analyze, and optimize cloud resource usage (e.g. Azure) by Product and Product Line Pipeline. ·Identify opportunities for cost savings through right-sizing, reserved instances, and savings plans. ·Establish policies for resource tagging, allocation, and spend limits to enforce cost accountability. 2. Financial Planning and Analysis. ·Build detailed forecasts for cloud costs, incorporating growth trends, utilization metrics, and product development needs. ·Collaborate with ITD Finance team align cloud spend withoverall agency budgets and strategic initiatives. ·Create and maintain dashboards for tracking cloud costs against forecasts and budget. 3. Cross-functional Collaboration. ·Work closely with product, Enterprise Architecture (EA),and engineering teams to ensure efficient resource allocation and budgeting for new features. ·Provide actionable recommendations to leadership on cloud spend trends, anomalies, and risks. ·Lead or support initiatives to educate stakeholders on FinOps best practices. ·Design & implement Cloud Product COGS calculator to guide Pricing & Packaging decisions. 4. Reporting and Governance. ·Implement tools and frameworks to automate cloud cost reporting and alerts. ·Develop KPIs and benchmarks to track cost efficiency overtime. ·Ensure compliance with internal financial policies and external regulatory requirements. Experience: 8+ years in a Finance/FP&A related role 3-4 years in cloud finance or cloud operations role, ideally in a SaaS or cloud-native environment. Qualifications: Proven track record of implementing a cloud cost analytics framework by product. Strong understanding of cloud platforms (AWS, GCP, or Azure) and pricing models. Proficiency in financial modeling and cost analysis. Experience with cloud cost management tools (e.g., Cloud Health, Spot, AWS Cost Explorer). Familiarity with FinOps principles and frameworks. Analytical, detail-oriented, and proactive problem-solver with a passion for efficiency and cost management. Basic scripting (e.g., Python, SQL) is a plus but not required. Education: Bachelors degree in Finance, Accounting, Computer Science, or a related field. Work Location: Onsite 3 days/week Work Hours: 40 hours per week, typically Monday through Friday, 8:30 AM to 5 PM, flexible schedule available Skills Matrix - Skill Required / Desired Amount of Experience Financial Planning & Analysis Required 8 Years Proven track record of implementing a cloud cost analytics framework by product Required 4 Years Strong understanding of cloud platforms (AWS, GCP, or Azure) and pricing models Required 4 Years Experience with cloud cost management tools (e.g., CloudHealth, Spot, AWS Cost Explorer) Highly desired 4 Years Bachelors degree in Finance, Accounting, Computer Science, or a related field Highly desired 4 Years Basic scripting (e.g., Python, SQL) Desired 2 Years
    $60-75 hourly 60d+ ago
  • Program Lead (Lead Business Analyst)

    Quantaleap

    Program assistant job in Richmond, VA

    Role : Program Lead (Lead Business Analyst) - In Person Interview Mode: In Person Only *Candidate must be able to work on-site at Richmond, VA *Candidates must have demonstrated leadership experience The Lead Business Analyst - BISD role will serve as the lead of an experienced team of business analysts, responsible for guiding and supporting the analysis, documentation of requirements, and improvement of business processes across multiple projects. This role combines mentorship with hands-on analytical work, driving successful project delivery by ensuring that business requirements are well understood, clearly documented, and aligned with the organization's goals. Key Responsibilities: Support: · Lead, guide, and support a team of business analysts, fostering consistency and knowledge-sharing within the team. · Assign, prioritize, and oversee team workloads to ensure optimal performance and timely project delivery. · Conduct regular peer reviews and provide coaching to help team members meet project goals and deadlines. Requirements: · Oversee the gathering and analysis of business requirements, ensuring accuracy and alignment with business needs. · Lead the documentation of detailed business processes, user stories, and acceptance criteria, supporting the development of system enhancements. · Ensure consistent use of requirements management tools and methodologies within the team. Stakeholder Engagement: · Act as the primary liaison between business stakeholders, IT, and development teams to ensure project alignment and clarity on requirements. · Collaborate with project managers, product owners, and other key stakeholders to prioritize backlogs, mitigate risks, and ensure smooth project execution. · Facilitate workshops and meetings to understand business needs and provide regular project updates to senior leadership. Reporting: · Monitor and track progress on multiple projects, ensuring that business analysts deliverables meet quality standards and timelines. · Conduct regular reviews of team outputs, including user stories, business process flows, and requirements traceability, to ensure alignment with business objectives. · Lead efforts in testing and validation, ensuring solutions meet business needs before deployment. Collaboration: · Collaborate with IT, vendors, and external consultants to ensure that business requirements are accurately translated into technical solutions. · Drive cross-functional initiatives, ensuring alignment between business goals and technical implementations. Qualifications: Bachelor's degree in business administration, Information Technology, or a related field 7+ years of experience as a Business Analyst, with at least 3+ years in a leadership role managing or mentoring teams. Strong expertise in Agile methodologies, including experience managing product and sprint backlogs. Proven experience translating complex business requirements into clear, actionable documentation (user stories, acceptance criteria, etc.). Exceptional communication and interpersonal skills, with the ability to work effectively across various teams and departments. Expertise in process modeling, root cause analysis, and process improvement initiatives. Strong analytical and problem-solving skills, with the ability to leverage data to drive insights and decision-making. Experience working with enterprise-level systems and multi-module applications. Proficiency in tools such as Jira, Azure DevOps, or other requirements management platforms. Experience with statistical tools and data analysis is a plus. CBAP, CSPO, PMP, or other relevant certifications are preferred. Skills: Leadership and mentoring abilities. Advanced analytical and problem-solving capabilities. Strong understanding of Agile methodologies (Scrum, Kanban). Excellent organizational and multitasking skills to manage multiple projects simultaneously. Proficient in Microsoft Office Suite (Word, Excel, Visio, PowerPoint) and process mapping tools. Experience with Application Lifecycle Management (ALM) and automated testing tools is a plus.
    $63k-120k yearly est. Auto-Apply 60d+ ago
  • Lead Child and Youth Program Assistant (Level 5) CY-02

    Department of Defense

    Program assistant job in Richmond, VA

    Apply Lead Child and Youth Program Assistant (Level 5) CY-02 Department of Defense Defense Logistics Agency Child & Youth Services - Child Development Center Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located at Defense Logistics Agency, Richmond, Virginia. CYS Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and 50% for for the second child. Incentives and Bonuses * Incentives will not be paid. Summary This position is located at Defense Logistics Agency, Richmond, Virginia. CYS Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and 50% for for the second child. Incentives and Bonuses * Incentives will not be paid. Overview Help Accepting applications Open & closing dates 11/14/2025 to 12/15/2025 Salary $21.53 to - $26.24 per hour Pay scale & grade CY 2 Location 1 vacancy in the following location: Richmond, VA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 1702 Education And Training Technician Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number C2SCNAFCY-25-12833638 Control number 850080200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. Videos Duties Help * Supervises children and youth ranging in age from 6 weeks to 18 years during daily schedule of indoor and outdoor activities and on field trips, outings, and special events. * Plans, coordinates, and conducts activities for program participants based on observed needs of individual children and youth. Prepares and implements program options for children and youth with special requirements. * Instructs team members in specific tasks and job techniques; makes available written instructions, reference materials, and supplies. Explains program guidance, procedures, policies, and directives to team members. * Uses designated evaluation materials to ensure assigned area is in compliance with, Dept of Defense (DoD), and local installation standards. Ensures assigned area maintains standards for DoD certification and national accreditation or equivalent. * Completes training requirements using approved service materials to include designated training modules. Performs other related duties as assigned. Requirements Help Conditions of employment * Direct Deposit and Social Security Card is required. * Must be at least 18 years of age at time of appointment. Meet qualification/eligibility/background requirements for this position. * A one-year probationary period may be required. * Satisfactorily complete an employment verification (E-Verify) check. * Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15m., and a Childcare Tier 1 background investigation is required. * Successful completion of Lead Foundation Level training and annual training requirements is required. * May be subject to an irregular hours, evening and or weekends. * For positions in Child Development Centers, possess and maintain the physical ability to lift and carry up to 40 lbs., walk, bend, stoop, and stand on a routine basis. * Incumbent is legally required to report all suspected incidents of child abuse/neglect. * Individual who have been trained will be required to administer routine and rescue medications prescribed by a physician to children/youth, perform CPR and first aid, and provide a reasonable accommodation to children/youth with a special need. * Travel to on and off post locations may be required. Duties involve working both indoors and outdoors. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: All Candidates must: * Possess a high school diploma or GED certificate. * Be able to communicate effectively in English, both orally and in writing. In addition, candidates must meet one of the following: * Possess and maintain one of the following directly related to the age group of the position to which assigned: Child Development Associate (CDA) Credential, Military School Age Credential, Army Youth Practicum or other nationally recognized Youth Development Credential. OR * Two years of specialized experience working in a group program with children or youth plus an associate's degree or at least 60 semester hours with a major course of study (24 semester hours) with content directly related to the age group to which assigned, for example: Child Development Centers: Early Childhood Education/Child Development, Elementary Education, Special Education. General psychology/sociology coursework is not qualifying. OR * A bachelor's Degree or at least 120 semester hours with a major course of study (24 semester hours) with content as indicated above. OR * Possess 24 months (2 years) working in a group childcare or youth program with completion of DoD approved competency training courses, evidenced by Service-issued documentation. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified" and may be sent first for consideration: 1. Experience assisting with childcare or youth program national accreditation processes. 2. Experience participating in multi-disciplinary or higher-level child/youth program inspections. 3. Experience working with varying age groups (early childhood, school age, youth). 4. Experience leading or mentoring lower level childcare/youth program staff. Education Proof of education is required at the time of application. Note: Education must be directly related to the position to be filled. General Education courses do not count toward the credit total. If qualifying via DoD approved competency training courses, you must supply one of the following: * A completed Foundation IDP signed by both the employee and the supervisor/training specialist * A signed Foundation (or equivalent) certificate * A memorandum stating completion of Foundation training from a supervisor or CYS Training Specialist that contains their full name, title, and full contact information (email and/or phone number) VLS certificates without an accompanying IDP will not be accepted. Additional information This original close date of 12/01/2025 was extended due to a low applicant pool. Referrals will be sent upon request. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires. The original close date of 10/21/25 has been extended. Referrals may be sent upon request. Area of Consideration * The Area of Consideration for this vacancy announcement is the local commuting area (60 miles) of DLA Richmond, Va. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) Manual Application Option * If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. * Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 12/15/2025 to ensure timely processing. * Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating. PCS Costs * Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials * This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. * Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid. Important Information Regarding Access to Certain Federal Facilities: * Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See *************************** for details. Your Application may be Considered for Multiple Opportunities: * After you apply, your application remains valid for 90 and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Discover Your Path to Success * Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. * For more information on working with Child and Youth Services, please go here (: *********************************************** * Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. * Click this URL to view the kit: ********************************************************************************** Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your Application Matters: How We Will Review ItWe want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. * Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. * We will consider your responses to our application questionnaire. * If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: * NAF Preference 1 Spouse Employment Preference (SEP) * NAF Preference 2 Involuntarily Separated From the Military (ISMP) * NAF Priority Consideration 1 Business Based Action (BBA) * NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) * NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit. Benefits Help Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. Review our benefits Required documents Required Documents Help About Your Resume * Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. * Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: ********************************************************************* * Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring * To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents * Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * Resume Other Accepted Documents * Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Disability Letter (VA) * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * DA 3434 or equivalent * References or letters of recommendations * PCS Orders * Proof of Marriage Status * Resume If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at ************************ and search for Announcement number C2SCNAFCY-25-12833638. The complete application package must be submitted by 11:59 PM Eastern Time on 12/15/2025 to receive consideration. * Click Apply to access the online application. * You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. * Follow the prompts to select your resume and/or other supporting documents to include in your application. * Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details. * You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process. * You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application. * It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. * Click this link to preview the application:********************************************************* * Additional information on how to complete the online application process and submit your online application may be found at ******************************************** * To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: ************************************************** 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application. Agency contact information CHRA NAF C2SC - Recruitment Branch Phone 0000000000 Email ******************************************************** Address Defense Logistics Agency - Richmond Do Not Use Richmond, VA 00000 US Next steps Our Next Steps to Review Your Application and Keep You Informed 1. Application Review * Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job. * If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements. 2. Keeping You Informed * If you provided an email address, you'll receive a confirmation email letting you know we've received your application. * As your application moves through the hiring process, we'll send you updates and notifications via email. * Processing times may vary, but we'll do our best to keep you informed every step of the way. Your Next Steps to Stay on Top of Your Application 1. Check Your Contact Information * If your contact information changes after the job announcement closes, let us know as soon as possible. 2. Ensure You Receive Updates * Double-check that your email address is accurate and that your inbox can receive messages from us, * Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application. 3. Sign Up for Text Alerts * Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete. We're excited about your interest in this position and look forward to reviewing your application! Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help About Your Resume * Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. * Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: ********************************************************************* * Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring * To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents * Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * Resume Other Accepted Documents * Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Disability Letter (VA) * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * DA 3434 or equivalent * References or letters of recommendations * PCS Orders * Proof of Marriage Status * Resume If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $21.5-26.2 hourly 15d ago
  • Training Program Specialist

    Dodge Construction Network

    Program assistant job in Richmond, VA

    The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related fieldor equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $65,000-$75,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_ _** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email_** **_ _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1051-2025_
    $65k-75k yearly 21d ago
  • Program Specialist

    DHRM

    Program assistant job in Richmond, VA

    Title: Program Specialist State Role Title: Prog Admin Specialist I Hiring Range: $52,300 - $60,145 Pay Band: 4 Recruitment Type: General Public - G Job Duties The Virginia Department of Motor Vehicles (DMV) is seeking a Program Specialist. This position serves as the primary point of contact for managing and resolving escalated Driver Services cases, ensuring timely intake, tracking, and completion of constituent cases across multiple work centers. The role maintains the accuracy of Driver Services guidance materials and work centers. The role maintains the accuracy of Driver Services guidance materials and intranet content; manages invoices, P-card reconciliations, and travel documentation. This role also provides administrative, logistical, and operational support to all Driver Services work centers. The position also builds strong internal and external relationships, coordinates responses on behalf of Driver Services leadership, and supports special projects to improve program efficiency and customer service. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them! Minimum Qualifications • Strong writing skills, enabling the specialist to prepare reports, legislative updates, and responses to escalated issues • Skilled in managing multiple tasks simultaneously, ensuring deadlines are met and deliverables are achieved • Ability to build and maintain relationships with internal teams, courts, and external agencies to ensure seamless operations • Proficient in Excel, Word, and other relevant software applications • Expertise in identifying and resolving program inefficiencies, implementing effective solutions Additional Considerations • Experience handling high-volume customer escalations or constituent correspondence in a government, corporate, or regulatory environment • Familiarity with DMV organizational structure, work centers, and escalation routing processes • Experience with Microsoft Power Apps, Power Automate, SharePoint, and Power BI for workflow automation, data visualization, and application development • Experience applying DMV Driver Licensing and Identification Card policies, procedures, and eligibility requirements in an operational or customer-service environment • Experience managing or updating intranet content, organizational charts, or internal communications Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact ************ for assistance. Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT Contact Information Name: DMV Employment Phone: ************ Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $52.3k-60.1k yearly 6d ago
  • Program Support Assistant, Professional and Clinical Excellennce

    Vcu Health

    Program assistant job in Richmond, VA

    The Program Support Assistant performs a variety of administrative/clerical support functions for the Department. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of previous secretarial/administrative work experience in an office setting. Previous experience with Microsoft Office applications & e-mail/calendaring. Experience PREFERRED: Three (3) years of previous secretarial/administrative work experience in an office setting. Previous experience in a health care setting. Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post High School coursework in Business, Accounting or closely related field. Independent action(s) required: Performs administrative/clerical duties independently and without direct supervision. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting less than 20 lbs. Activities - Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Steady pace, Able to handle multiple priorities, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $35k-52k yearly est. Auto-Apply 4d ago
  • 2026 Summer Intern Program

    Davenport 4.3company rating

    Program assistant job in Richmond, VA

    Summer Intern Program Firm Background: Employee owned and headquartered in Richmond, Virginia, with offices throughout the mid-Atlantic, Davenport offers a range of wealth management and financial advisory services, including traditional brokerage services, professional money management, financial planning, market research and public finance services. Founded in 1863, Davenport has a long history of building wealth for our clients and earning their trust for over 150 years. Job Description: The Summer Intern Program provides a learning opportunity for students to gain valuable work experience in a business setting and exposure to the Investment Services industry. While working in one of the many departments at Davenport, interns will work in a team environment while building confidence in their interactions among a professional staff, develop a positive work ethic, learn about professional careers within the industry, and expand personal and professional networks. Due to the nature of the program, participation is limited to one summer. Davenport is seeking several students to be considered for various positions within the firm. Positions typically include, but are not limited to, Financial Services, Compliance, Fixed Income, Marketing, Client Services, and Information Technology. Each intern will be assigned to a particular department, and we make every attempt to match interns to departments based on individual majors and career interests. Intern positions are paid. We offer a weekly Lunch & Learn program to give interns the opportunity to meet with various senior-level department representatives. The size of our firm fosters great opportunity to learn about many different aspects of Davenport and the industry as a whole. We also offer volunteer and networking/social events which are a lot of fun! Responsibilities: * Daily responsibilities will vary and depend on each intern's department assignment * Because we work with confidential customer information and are heavily regulated in our transactions, work assignments may be limited Qualifications: * Must be scheduled to graduate between December 2026 and May 2028 * Minimum 3.0 GPA * Prior work experience preferred * Beginner to intermediate Microsoft Office experience (Outlook, Word & Excel) * Hardworking and proactive * Positive attitude, conscientious and polite * Professional appearance * Dependable and flexible Application Instructions: Apply online at ******************************** The application deadline is December 31, 2025.
    $30k-38k yearly est. 43d ago
  • College Intern - Traffic

    Gsi Engineering LLC 3.6company rating

    Program assistant job in Richmond, VA

    RK&K is hiring a Traffic Engineering Intern to join our Traffic team in Richmond. As an intern in our Traffic Department at RK&K, you will receive on-the-job training working alongside and collaborating closely with one of the largest, most talented groups of traffic engineers and transportation professionals in the industry. This internship is for Civil Engineering Students in the Transportation discipline. In this role, interns will gain insight into various aspects of traffic engineering including design, analysis, and safety. Traffic Engineering Interns will be exposed to various challenges, projects, and technologies related to traffic operations, safety, and design, and will complete tasks both in the office and in the field as needed. Essential Function Provide traffic engineering support for projects ranging from small scale studies and design for isolated intersections to complex solutions for Complete Streets corridors and major highway systems. Assist with the preparation of design plans for traffic control devices including traffic signals, signing and pavement markings, temporary traffic control, lighting, work zones, toll systems, and Intelligent Traffic Systems (ITS). Perform field investigations, collect and compile traffic data, evaluate traffic safety and operational conditions for all road users, and develop recommendations for improvements. Required Skills and Qualifications Currently pursuing a degree in Civil Engineering with an interest in transportation Proficient knowledge of Microsoft Office products (Word, Excel, PowerPoint) Strong attention to detail Ability to work both independently and in a team environment Excellent written and oral communication skills Valid driver's license Preferred Skills and Qualifications Classwork in traffic engineering Participation in professional societies (ASCE, ITE) Applicable prior internship experience Working knowledge of MicroStation/AutoCAD, GIS, Synchro, Vissim, HCS Exposure to traffic engineering references (MUTCD, Highway Capacity Manual, AASHTO guidelines) Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today!
    $29k-40k yearly est. 19h ago
  • Mosquito Control Program Specialist

    Insight Global

    Program assistant job in Glen Allen, VA

    Insight Global is looking for a Mosquito Control Program Specialist. This is a fully on-site position. The Mosquito Control Program Specialist will be responsible for oversight of the seasonal employees, ensuring record keeping of treatments is kept up to date in their internal tracking system, inventory maintenance, data analysis, compiling data for reports as requested by leadership, process reports, and project requests. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Strong understanding of public health requirements regarding mosquitos GIS experience Public Health certifications
    $43k-73k yearly est. 2d ago
  • Richmond Program Leader

    Boosterthon

    Program assistant job in Richmond, VA

    IMPACT STUDENTS. GROW AS A LEADER. LAUNCH YOUR CAREER. HELP US CHANGE THE WORLD! Booster is a school fundraiser on a mission to change the world. Proudly serving schools and millions of students nationwide, we are reinventing how schools do fundraising. If you love the idea of impacting students, working with an amazing team, thriving in a high-energy environment, and having fun, this job is for you! OUR VIRTUES: Every Booster team member embodies these six virtues: GRATITUDE: We express gratitude daily. We live a life of humble optimism thankful for all we have been given to steward. WISDOM: We pursue wisdom with a growth mindset. We have a teachable posture and a love of learning. We seek to live holistic lives of integrity seeking wisdom daily. CARE: We generously give honoring attention to others. We serve, listen, and lead with hospitality. Care means we love our community and they know it and they feel it. COURAGE: We live and lead with confidence and bravery. We have hope and a bias for action. We take initiative personally and professionally. GRIT: We persevere with resilience knowing that endurance builds character. We take the long view with the right perspective and we love a challenge. CELEBRATION: We love to celebrate the value of others. We take great joy in enthusiastically affirming others' strengths and accomplishments. THE PROGRAM LEADER ROLE AND WHY IT'S IMPORTANT TO BOOSTER: As a Program Leader, you're in charge of leading our Booster programs on school campuses. You'll lead a team with excellence, help schools reach their fundraising goals, and positively impact students. YOUR DAY-TO-DAY WILL INCLUDE: Program Leadership - You are responsible for all day-to-day program operations, communications, and details to ensure a remarkable experience. Event Management - You lead high-energy experiences, oversee team delegation, think through event details, safety, and coordinate all logistics. Team Leadership - You lead your team on campus to help create remarkable experiences for schools through delegation, feedback, clear instruction, and celebration. Student Engagement - You creatively use resources and daily interactions to engage, motivate, and create fun experiences for students. Client Care - You build trust with our clients through excellent service, effective communication, and intentional care. REQUIREMENTS: You're a licensed driver with reliable transportation You can pass Booster's Background and Motor Vehicle check You're able to lift up to 45 lbs. You're able to be active and on your feet while on campus for an extended period of time You have weekday, full-day availability from 7 am - 4 pm. BENEFITS AND PERKS: Exciting and Engaging Culture: Team events, award ceremonies, epic celebration trips, free lunches, dinners, and more. Tech: Macbook and $50 per month cell phone allowance Music Subscription: $12 per month for Spotify subscription Insurance Benefits: Medical, Vision, and Dental, plus potential moving/recruiting bonuses Paid Time Off: 10 days 401K Matching All major holidays and a 2-week December break COMPENSATION: $35,000 - $38,000, non-exempt Are you ready to change the world with us? If the answer is yes, this opportunity is for you!
    $35k-38k yearly Auto-Apply 60d+ ago
  • Benefit Programs Specialist IV

    LDSS External Career Portal

    Program assistant job in King and Queen Court House, VA

    King and Queen County is a very rural county that was established in 1691. The county is named for King William III and Queen Mary II of England. The county has a total area of 326 square miles, of which 315 square miles is land and 11 square miles is water. Measuring 72 miles in length, it is known as the longest county in the state of Virginia. Driving through the County, there are many farms and breath-taking natural scenery to enjoy. King and Queen County contains no incorporated towns or cities, and remains one of Virginia's most sparsely-populated counties. The population is approximately 7000. If you desire to work in the country, King and Queen County is the perfect setting for you. King and Queen Department of Social Services is seeking a compassionate Benefit Programs Specialist IV that is committed to providing excellent customer service to our citizens. Are you looking for a flexible work environment in a rural county where you can do meaningful work helping people everyday? Do you thrive in a team-based approach to human services? Do you want to work with a community of dedicated professionals? If you do, we are looking for you. Title Description- Benefit Programs Specialist IV represents the leadership level in the occupational group. Employees perform responsible lead work related to benefit programs. Employees are responsible for serving as lead worker and providing training and guidance to other Benefit Programs Specialists. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments which require dealing with information that is sensitive and confidential. Employees work within established policies, procedures and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations. The Benefit Programs Specialist IV is distinguished from the Benefit Programs Supervisor by the latter's spending a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others. General Work Tasks (Illustrative Only) - Serves as lead worker and assists supervisor by conducting program training for staff, reviewing case files and providing back-up supervision of staff; Serves as a resource to staff by answering questions related to policies and procedures, suggesting effective methods of case management, and providing consultation regarding complex cases; Prepares case records and reports; Works on the most complex and sensitive cases; Interprets policies and procedures applicable to the various benefit programs, assists staff and clients in issues related to initial and continuing determination of eligibility of individuals and families; Collects and compiles statistics from caseloads; Provides training to other eligibility workers on an individual or group basis; Coordinates training programs and orientation for new employees and clients; Explores alternative sources of income and assistance; Responds to inquiries from the public concerning public assistance programs and eligibility requirements; Ensures that established deadlines are met; Prepares monthly reports and maintains records of activities; Assists in training new staff on policy and procedural matters; and Coordinates and interacts with other community resources and partners to assist clients in meeting assessed needs. Minimum Qualifications: Comprehensive knowledge of: applicable laws, codes, policies, and Knowledge, Skills, and Abilities-procedures, including civil and Circuit Court procedures; basic human behavior, social problems and resources, and interviewing techniques; social, economic, health, and cultural factors which can serve as barriers to employment; and counseling techniques. Skill in operating a personal computer and the associated office and agency software. Skill in operating a personal computer and the associated office and agency software. Education and Experience- Same as required in Benefit Program Specialist III with additional work experience in a leadership role and benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Qualifications: Experience in benefit programs and completion of benefit programs training. Prior work experience in a Local Department of Social Services office. Experience with agency related software. Special Requirements: All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search. The investigation may include: fingerprint checks(State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; other checks requested by the hiring authority. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency. Special Instructions to Applicants: Applicants are encouraged to provide a complete listing of work experience and qualifications on the application. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your account for the status of your application and this position. This position will close December 7, 2025.
    $44k-73k yearly est. Auto-Apply 10d ago
  • Benefit Programs Specialist I

    Virginia Department of Social Services

    Program assistant job in Hopewell, VA

    Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee shall be redefined to full-performance Benefit Programs Specialist II with a corresponding salary increase as indicated by the local department's compensation plan. Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgments following agency practices and procedures and mandated federal, state, or local laws and policies. General Work Tasks (Illustrative Only) - Conducts interviews of persons to determine eligibility for assistance and re-determines their continuing eligibility; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; explains client responsibilities, rights and program availability; Evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Computes assistance plans; Determines the need for and amount of allowances for special circumstance items; Evaluates such social factors as education, work experience, and levels of social functioning; and Evaluates employability of clients and explores potential sources of income. Knowledge, Skills, and Abilities: Knowledge- Some knowledge of: basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations. Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • Coordinated Entry Program Specialist

    Bay Aging 3.6company rating

    Program assistant job in Urbanna, VA

    Job Details Bay Aging - Urbanna, VA Full Time $18.00 - $20.00 HourlyDescription The Coordinated Entry Specialist position is responsible for conducting intake for all inquiries from people experiencing a housing crisis in the ten counties of the Northern Neck and Middle Peninsula, while facilitating coordination to Bay Aging's housing programs. This position is grant funded through a variety of federal, state, and foundation opportunities. Reports to Assistant Director, Housing Services. Essential functions Coordinated Entry Conduct Coordinated Entry for walk-in clients and by answering all calls and emails directed to the housing crisis hotline, collecting relevant information, and making referrals as appropriate Input timely and accurate data into the Homeless Management Information System (HMIS) Participate in community meetings and training opportunities to gather knowledge and resources Work closely with all positions in the Bay Aging housing division as a bridge from client case management services to programmatic access Develop and maintain resource databases that provide a variety of internal and external multidisciplinary support services Participate in formal and informal case conferencing to determine available resources to assist clients with unique barriers Act as a point of contact to liaison between case managers and program staff to ensure services are secured and coordinated appropriately Collect necessary documents to streamline access (program applications, release of information, confidential information, etc.) Perform ongoing program- and community-level data analysis to monitor outcomes Maintain programmatic documents in an organized fashion and provide elementary review/updates of relevant documents All other duties as assigned./ KNOWLEDGE The candidate will rely on extensive on-the-job training and experience to accomplish the work. Working knowledge of: HMIS Microsoft Office programs (e.g., Word, Excel, Outlook, PowerPoint, Access); Google Drive Data entry and evaluation Homeless and affordable housing programs and best practices Community resources and human service operations Trauma-Informed Care and adverse experiences Standard office equipment, including multi-line phone systems Clerical and office management techniques ABILITIES Establish and maintain effective relationships with a wide variety of people from diverse experiences (e.g., clients, community partners, representatives of funding and regulatory agencies) (i.e., Virginia Housing, Virginia Department of Housing and Community Development), and Bay Aging employees (i.e., managers of various programs, Options Counselors, Case Managers, etc.) Demonstrate close attention to detail and effective, organized recordkeeping; Ability to independently learn and retain complex program guidelines; Ability to perform and understand mathematical computations (addition, subtraction, multiplication, and division) Excellent verbal communication skills, including listening to older adults to understand their needs and concerns, skills in-person and over virtual platforms and telecommunication devices. The ability to remain positive and diplomatic when faced with challenges is a must Excellent written communication skills (letters, memos, reports, emails, text messages, etc.) Strong customer service skills to establish and maintain trusting professional relationships with clients experiencing high barriers to maintaining self-sufficiency Decision making: Work independently when necessary Handle a variety of tasks autonomously with regular reporting to supervisor and co-workers WORKING ENVIRONMENT This is an office-based position with minimum physical requirements (ability to lift 25 lbs., walking, climbing stairs) with occasional travel required throughout the Bay Aging service area and the State of Virginia. There may be occasional overnight travel required to attend trainings and conferences. Qualifications Requires a high school diploma or equivalent and three to five years of experience in office management, customer service and/or property management. FLSA status: This is a non-exempt position. Disclaimer: This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. From time to time, the supervisor will ask the job holder to perform additional duties related to the completion of the work. Bay Aging is an Equal Opportunity Employer. All applicants will be considered for employment without discrimination on the basis of race, color, religion, sex, national origin, age, veteran or disability status. Bay Aging is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact MaDena DuChemin, Director, Human Resources at **************, Ext. 1228 or **********************.
    $32k-44k yearly est. 60d+ ago
  • Program Lead (Lead Business Analyst)

    Quantaleap

    Program assistant job in Richmond, VA

    Job DescriptionRole : Program Lead (Lead Business Analyst) - In Person Interview Mode: In Person Only *Candidate must be able to work on-site at Richmond, VA *Candidates must have demonstrated leadership experience The Lead Business Analyst - BISD role will serve as the lead of an experienced team of business analysts, responsible for guiding and supporting the analysis, documentation of requirements, and improvement of business processes across multiple projects. This role combines mentorship with hands-on analytical work, driving successful project delivery by ensuring that business requirements are well understood, clearly documented, and aligned with the organization's goals. Key Responsibilities: Support: · Lead, guide, and support a team of business analysts, fostering consistency and knowledge-sharing within the team. · Assign, prioritize, and oversee team workloads to ensure optimal performance and timely project delivery. · Conduct regular peer reviews and provide coaching to help team members meet project goals and deadlines. Requirements: · Oversee the gathering and analysis of business requirements, ensuring accuracy and alignment with business needs. · Lead the documentation of detailed business processes, user stories, and acceptance criteria, supporting the development of system enhancements. · Ensure consistent use of requirements management tools and methodologies within the team. Stakeholder Engagement: · Act as the primary liaison between business stakeholders, IT, and development teams to ensure project alignment and clarity on requirements. · Collaborate with project managers, product owners, and other key stakeholders to prioritize backlogs, mitigate risks, and ensure smooth project execution. · Facilitate workshops and meetings to understand business needs and provide regular project updates to senior leadership. Reporting: · Monitor and track progress on multiple projects, ensuring that business analysts deliverables meet quality standards and timelines. · Conduct regular reviews of team outputs, including user stories, business process flows, and requirements traceability, to ensure alignment with business objectives. · Lead efforts in testing and validation, ensuring solutions meet business needs before deployment. Collaboration: · Collaborate with IT, vendors, and external consultants to ensure that business requirements are accurately translated into technical solutions. · Drive cross-functional initiatives, ensuring alignment between business goals and technical implementations. Qualifications: Bachelor's degree in business administration, Information Technology, or a related field 7+ years of experience as a Business Analyst, with at least 3+ years in a leadership role managing or mentoring teams. Strong expertise in Agile methodologies, including experience managing product and sprint backlogs. Proven experience translating complex business requirements into clear, actionable documentation (user stories, acceptance criteria, etc.). Exceptional communication and interpersonal skills, with the ability to work effectively across various teams and departments. Expertise in process modeling, root cause analysis, and process improvement initiatives. Strong analytical and problem-solving skills, with the ability to leverage data to drive insights and decision-making. Experience working with enterprise-level systems and multi-module applications. Proficiency in tools such as Jira, Azure DevOps, or other requirements management platforms. Experience with statistical tools and data analysis is a plus. CBAP, CSPO, PMP, or other relevant certifications are preferred. Skills: Leadership and mentoring abilities. Advanced analytical and problem-solving capabilities. Strong understanding of Agile methodologies (Scrum, Kanban). Excellent organizational and multitasking skills to manage multiple projects simultaneously. Proficient in Microsoft Office Suite (Word, Excel, Visio, PowerPoint) and process mapping tools. Experience with Application Lifecycle Management (ALM) and automated testing tools is a plus. Powered by JazzHR jefg6kzTgY
    $63k-120k yearly est. 25d ago
  • Child and Youth Program Assistant CY-01/02

    Department of Defense

    Program assistant job in Richmond, VA

    Apply Child and Youth Program Assistant CY-01/02 Department of Defense Defense Logistics Agency Child & Youth Services - Child Development Center Apply Print Share * * * * Save * Summary * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located at Defense Logistics Agency Richmond, VA Child Development Center. This position may be hired either as a Flexible employee with 15 guaranteed hours per workweek or as a Flexible employee with no guaranteed hours per workweek. CYS Regular and FLEX employees (working a minimum of 15 hours per week) will receive a 100% discount on childcare for their first child and 50% for the second child. Summary This position is located at Defense Logistics Agency Richmond, VA Child Development Center. This position may be hired either as a Flexible employee with 15 guaranteed hours per workweek or as a Flexible employee with no guaranteed hours per workweek. CYS Regular and FLEX employees (working a minimum of 15 hours per week) will receive a 100% discount on childcare for their first child and 50% for the second child. Overview Help Accepting applications Open & closing dates 10/02/2025 to 12/30/2025 Salary $18.52 to - $23.46 per hour Rate of pay is determined based on the education and experience as identified in the qualifications for our 3 levels (Entry/Skill/Target). Pay scale & grade CY 1 Location 1 vacancy in the following location: Richmond, VA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Intermittent Work schedule Intermittent - Intermittent - This is a Flexible Position which may or may not have guaranteed hours and is not eligible for benefits. Service Competitive Promotion potential 2 Job family (Series) * 1702 Education And Training Technician Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number C2SCNAFCY-25-12804492 Control number 847365700 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. Videos Duties Help * Serves as a Child and Youth Program Assistant in a Child and Youth Services program and maintains control of and accounts for whereabouts and safety of children and youth. * Plans, coordinates, and conducts activities that meet the physical, social, emotional and cognitive needs for program participants based on the group and individual children and youth. * Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults. * Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements. * Maintains program participation data and complete daily report. Requirements Help Conditions of employment * Direct Deposit and Social Security Card is required. * Must be at least 18 years of age at time of appointment. * A one year probationary period may be required. * Satisfactorily complete an employment verification (E-Verify) check. * Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations. * May be subject to an irregular hours, evening and or weekends. * For positions in Child Development Centers, possess and maintain the physical ability to lift and carry up to 40 lbs., walk, bend, stoop, and stand on a routine basis. * Incumbent is legally required to report all suspected incidents of child abuse/neglect. * Individuals who have been trained will be required to administer medications prescribed by a physician to children/youth, perform CPR and first aid, and aid in providing a reasonable accommodation to children/youth with a special need. * Travel to on and off post locations may be required. Duties involve working both indoors and outdoors. * Satisfactory completion of pre-employment background checks in accordance with AR 215-3, para.2, and a Child Care Tier 1 background investigation is required. * Meet qualification/eligibility/background requirements for this position. * Successful completion of annual (or transition ) training requirements within the prescribed time frame and demonstrated on the job competence is required. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. A qualified candidate must possess the following: For Entry Level (CY-01): * At a minimum, must have a high school diploma or General Equivalency Diploma (GED). * Must be able to communicate in English, both orally and in writing. For information on the qualification requirements for the higher paying levels such as Skill Level (CY-01) and Target Level (CY-02): Refer to our Applicant Information Kit. Note to applicants: College transcripts or certificates may be required at the time of application for applicants who want to be considered for Skill or Target level. Education At minimum a high school diploma or General Equivalency Diploma (GED) is required. Proof of education is required at the time of application. Note: Education must be directly related to the position to be filled. General Education courses do not count toward the credit total. All education documents must be in English or have a translated copy provided. In order to meet entry level requirement you must upload a copy of your HS Diploma, HS Transcript (showing the completion date), GED certificate or proof of a college degree. To meet the requirements beyond entry level a college transcript showing course work or certifications will be required to validate the higher graded qualifications. Additional information This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires. Area of Consideration: * The Area of Consideration for this vacancy announcement is within the local commuting area of Richmond, VA which is defined as within a 50-mile radius. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) This is an open continuous announcement to provide a ready pool of available applicants as needed. Applicants will be referred to selecting officials as vacancies occur. Manual Applications: * If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form. * Be sure to submit your completed form - along with your resume and any required supporting documents - no later than 3:00PM CST on 12/30/2025 to ensure timely processing. * Important: Incomplete applications, including missing responses to job-related questions, may result in an ineligible rating. PCS Costs * Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials * This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. * Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid. Important Information Regarding Access to Certain Federal Facilities: * Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See *************************** for details. Your Application may be Considered for Multiple Opportunities: * After you apply, your application remains valid for [insert # days] and may be referred to hiring officials as new vacancies arise. Additional referrals from this announcement may occur for up to 90 days after the closing date. Discover Your Path to Success! * Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. * Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. * Click here to view the kit or copy and paste this link into your browser: ********************************************************************************** Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility. * Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. * We will consider your responses to our application questionnaire. * If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key. Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position. Depending on your situation, you may be able to claim one or more of the following eligibilities: * NAF Preference 1 Spouse Employment Preference (SEP) * NAF Preference 2 Involuntarily Separated From the Military (ISMP) * NAF Priority Consideration 1 Business Based Action (BBA) * NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) * NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help About Your Resume: * Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. * Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. * (********************************************************************* * Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring * To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Disability Letter (VA) * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * DA 3434 or equivalent * References or letters of recommendations * PCS Orders * Proof of Marriage Status * Resume If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at ************************ and search for Announcement # C2SCNAFCY-25-12804492 The complete application package must be submitted by 11:59 PM Eastern Time on 12/30/2025 to receive consideration. * Click Apply to access the online application. * You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. * Follow the prompts to select your resume and/or other supporting documents to include in your application. * Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details * You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. * After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application * package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application * It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. * Click this link to preview the application: ******************************************************** * Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (******************************************** site. * To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: ************************************************** 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions. Agency contact information CHRA NAF C2SC - Recruitment Branch Phone 0000000000 Email ******************************************************** Address Defense Logistics Agency - Richmond Do Not Use Richmond, VA 00000 US Next steps Our Next Steps to Review Your Application and Keep You Informed * Application Review * Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job. * If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements. * Keeping You Informed * If you provided an email address, you'll receive a confirmation email letting you know we've received your application. * As your application moves through the hiring process, we'll send you updates and notifications via email. * Processing times may vary, but we'll do our best to keep you informed every step of the way. Your Next Steps to stay on Top of Your Application * Check Your Contact Information * If your contact information changes after the job announcement closes, let us know as soon as possible. * Ensure You Receive Updates * Double-check that your email address is accurate and that your inbox can receive messages from us. * Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application. 3. Sign Up for Text Alerts * Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete. We're excited about your interest in this position and look forward to reviewing your application! Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help About Your Resume: * Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement. * Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. * (********************************************************************* * Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring * To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Disability Letter (VA) * HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc. * DA 3434 or equivalent * References or letters of recommendations * PCS Orders * Proof of Marriage Status * Resume If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $18.5-23.5 hourly 15d ago
  • Program Support Assistant Senior - Stony Point - Days

    Vcu Health

    Program assistant job in Richmond, VA

    The Program Support Assistant Senior job provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinate materials management for the department, assist in monitoring clinic activities and provide supervision of clerical activities. The Program Support Assistant Senior job performs a variety of clerical tasks involved in preparing, maintaining and processing employee and unit activities, data and records. This position provides administrative and program support to optimize efficiency of the assigned services.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of three (3) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications & e-mail/calendaring Experience PREFERRED: Four (4) years of previous secretarial/administrative work experience in an office setting Previous experience in a health care setting Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Associate's Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Act as corporate business agent in delegated areas of responsibility. Assists with daily operations by communicating scheduling needs of either team members or patients to the Director; working with team to maximize outpatient or resident scheduling needs (e.g. priority patients or wait-list); and provides necessary data to Director for decision-making. Communicates information regarding scheduling to utilize available resources to flex schedules, fill gaps or call in other help. Provides administrative support to clinical service team by completing documentation within scope of responsibilities; creating documents and other resources for use by the team; and other special department projects. Facilities work orders and service desk tickets as well as coordination of purchases for assigned clinical areas. Orients new team members, affiliates, students and volunteers to general department resources (e.g. locker assignment or computer login process). Serves as the timekeeper for the assigned clinical area. Assists with data collection that supports processes for team members such as applicant coordination, documentation of orientation, continuing education, in-service and staff development. Provides service orientation with respect to support processes. Maintains service training materials. Provides administrative support as requested for a variety of tasks that support the clinical service area's ability to deliver care. The tasks could include analysis of fiscal data; participating in weekly rounds to assist in care coordination; conducting family surveys; preparing materials for meetings; or following up on service coordination or delivery issues. Participates in hospital-wide committees and initiatives related to safety, service and quality (e.g. Environment of Care committee). Able to perform daily activities with minimal supervision. Self directed in the accomplishment of routine activities. Supervisory responsibilities (if applicable): N/A Additional position requirements: Works the hours between 7:00 a.m. to 5:30 p.m. Monday through Thursday. Hours of work may be adjusted as necessary to meet staffing requirements or in the best interest of the work unit. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent, change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $35k-52k yearly est. Auto-Apply 17d ago
  • Disabled Veteran Outreach Program (DVOP) Specialist

    DHRM

    Program assistant job in Richmond, VA

    Title: Disabled Veteran Outreach Program (DVOP) Specialist State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $52,356 Pay Band: 4 Agency Website: ************************************** Recruitment Type: General Public - G Job Duties The position provides individualized career services, via case management approach, and facilitates placements to meet the employment needs of eligible veterans and eligible persons. Prioritizes services to special disabled veterans, other disabled veterans, and other categories of eligible veterans in accordance with priorities determined by the Secretary of Labor. Based on annual appropriations acts, serve certain additional populations. These services help participants overcome employment barriers and achieve their employment goals. Engages with service providers in their local community to: maximize the number of participants that the service providers refer to the state's workforce delivery system; enhance outcomes for participants; strengthen community awareness of the array of services available through the workforce development system. • Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. • Must have and maintain a valid driver's license; some travel within region required. Minimum Qualifications • Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services. • Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs). • Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures. Additional Considerations • Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs. Two recruitments DWD03333 and DWD03413 Special Instructions • Hiring preference is given as follows: first, qualified disabled veterans, as defined by 38 U.S.C. § 4211(3); Second, qualified veterans, as defined by 38 U.S.C. § 101. • Must have and maintain a valid driver's license; some travel within region required. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. The Department of Workforce Development and Advancement. Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: DWDA will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone Email: ************************* for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $44.2k-52.4k yearly 2d ago
  • Richmond Program Specialist

    Boosterthon

    Program assistant job in Richmond, VA

    JOIN AN AMAZING TEAM. HAVE FUN. MAKE AN IMPACT. HELP US CHANGE THE WORLD! Booster is a school fundraiser on a mission to change the world. Proudly serving schools and millions of students nationwide, we are reinventing how schools do fundraising. If you love the idea of impacting students, working with an amazing team, thriving in a high-energy environment, and having fun, this job is for you! OUR VIRTUES: Every Booster team member embodies these six virtues: GRATITUDE: We express gratitude daily. We live a life of humble optimism thankful for all we have been given to steward. WISDOM: We pursue wisdom with a growth mindset. We have a teachable posture and a love of learning. We seek to live holistic lives of integrity seeking wisdom daily.” CARE: We generously give honoring attention to others. We serve, listen, and lead with hospitality. Care means we love our community and they know it and they feel it. COURAGE: We live and lead with confidence and bravery. We have hope and a bias for action. We take initiative personally and professionally. GRIT: We persevere with resilience knowing that endurance builds character. We take the long view with the right perspective and we love a challenge. CELEBRATION: We love to celebrate the value of others. We take great joy in enthusiastically affirming others' strengths and accomplishments. THE PROGRAM SPECIALIST ROLE AND WHY IT'S IMPORTANT TO BOOSTER: Booster is growing at double-digit rates each year. To keep up with that tremendous growth, we're looking for fun-seeking world changers who want to jumpstart their careers and make a difference in the lives of others. As a Program Specialist, you and your team will be the face of the Boosterthon program on elementary school campuses. Alongside your team, you'll serve on campus with excellence, help schools reach their fundraising goals, and positively impact students. You'll continually display enthusiasm, professionalism, and intentionality to serve schools with remarkable client care. We hire both full-time and part-time Program Specialists. HERE'S WHY THIS IS A GREAT CAREER STEP FOR YOU: This is an ideal part-time job or first job out of college for someone who wants to do fun, impactful work alongside a community of world-changing leaders. In this role, you'll learn a variety of valuable skills, receive coaching to help you succeed, and have the opportunity to grow personally and professionally. YOUR DAY-TO-DAY WILL INCLUDE: Teaching and presenting character curriculum to students in schools daily. Setting up and hosting our premier fitness fundraiser, the Boosterthon Fun Run. Motivating students to raise funds for their school. Engaging with teachers, parents, and administrators. Learning and understanding our business models and principles. Being a part of a team that models Fitness, Leadership, and Character to others. WHO WE'RE LOOKING FOR: Here are some signs that you'd be a great fit for this role: Excellent Communication - You can connect professionally and enthusiastically with students, faculty, and staff through written and verbal communication. Positive Attitude - You display optimism, enthusiasm, and intentionality when interacting with clients and the team. Growth Mindset - You demonstrate a continual desire to learn and grow both personally and professionally. Good Judgment - You have a strong sense of self-awareness and emotional intelligence. Outcome-oriented - You are a hard worker who gets things done in a timely and efficient manner. REQUIREMENTS: You're a licensed driver with reliable transportation You can pass Booster's Background and Motor Vehicle check You're able to lift up to 45 lbs. You're able to be active and on your feet while on campus On the days you work, you have full-day availability from 7 am - 4 pm. BENEFITS AND PERKS: Career Development Opportunities: Upward mobility in the company Bonus Opportunities: Recruiting Bonus Fun and Engaging Culture: Team events, award ceremonies, free lunches, dinners, and more! Travel Opportunities: Ability to travel nationally to serve schools across the nation. COMPENSATION: $15 - $18 per hour, non-exempt Are you ready to change the world with us? If the answer is yes, this opportunity is for you!
    $15-18 hourly Auto-Apply 60d+ ago
  • Benefit Program Specialist II

    LDSS External Career Portal

    Program assistant job in Goochland, VA

    Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility; Explains benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods; Interprets policies and procedures applicable to the various programs; Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability; Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Explains programs and rights/responsibilities of applicants and recipients; Explores other possible sources of income; Computes assistance plans; Determines the amount of allowances for special circumstance items such as household equipment; Identifies clearly discernible social problems and makes referrals to Social Workers; Provides applicants or recipients with information about other agencies where they may go for services as needed. Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. Knowledge- Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education and Experience- Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
    $43k-72k yearly est. Auto-Apply 23d ago
  • Benefit Program Specialist II

    Virginia Department of Social Services

    Program assistant job in Goochland, VA

    Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility; Explains benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods; Interprets policies and procedures applicable to the various programs; Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines; Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability; Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records; Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy; Explains programs and rights/responsibilities of applicants and recipients; Explores other possible sources of income; Computes assistance plans; Determines the amount of allowances for special circumstance items such as household equipment; Identifies clearly discernible social problems and makes referrals to Social Workers; Provides applicants or recipients with information about other agencies where they may go for services as needed. Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services. Knowledge- Working knowledge of: practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations. Education and Experience- Same as required in Benefit Program Specialist I with experience in benefit programs, use of computer software and hardware, and completion of required Benefit Programs training OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
    $43k-72k yearly est. Auto-Apply 23d ago

Learn more about program assistant jobs

How much does a program assistant earn in Richmond, VA?

The average program assistant in Richmond, VA earns between $23,000 and $42,000 annually. This compares to the national average program assistant range of $27,000 to $45,000.

Average program assistant salary in Richmond, VA

$31,000

What are the biggest employers of Program Assistants in Richmond, VA?

The biggest employers of Program Assistants in Richmond, VA are:
  1. LifeSpire of Virginia
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