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What does a program attendant do?

Updated January 8, 2025
5 min read
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Program attendant responsibilities

Here are examples of responsibilities from real program attendant resumes:

  • Assist in achieving and maintaining DoD certification and national accreditation where applicable.
  • Represent large sponsors such as McDonalds
  • Used platforms like SharePoint and AccuTrack to facilitate appointment creation, appointment cancellations, and provide detail information about appointment availability.
  • Have freshly brew Starbucks coffee, ice coffee and ice tea ready at all times.

Program attendant skills and personality traits

We break down the percentage of Program Attendants that have these skills listed on their resume here:

  • Customer Service, 100%

    Provide great customer service Supervise the area Provide entertainment for the young adults

Customer-service skills. To carry out their duties, the most important skill for a program attendant to have is customer-service skills. Their role and responsibilities require that "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." Program attendants often use customer-service skills in their day-to-day job, as shown by this real resume: "provide customer service in the retail environment. "

Physical strength. Another essential skill to perform program attendant duties is physical strength. Program attendants responsibilities require that "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." Program attendants also use physical strength in their role according to a real resume snippet: "assisted in establishing the physical space for the consortium and procuring necessary office equipment and supplies. "

Communication skills. This is an important skill for program attendants to perform their duties. For an example of how program attendant responsibilities depend on this skill, consider that "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a program attendant: "assisted in updating suicide statistics for presentations secretarial duties such as scheduling appointments and managing communication between the office and community".

The three companies that hire the most program attendants are:

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Compare different program attendants

Program attendant vs. Concession worker

A concession worker is responsible for selling foods, beverages, and other concession items in various public events. Concession workers' duties include promoting products to guests, preparing their food orders, operating cash the register and processing payments, and maintaining the sanitary standards on the concession area. Other duties include managing guests' inquiries and concerns, ensuring that the supplies are adequate, and requesting items from suppliers. A concession worker must have excellent communication and organizational skills to guarantee the efficient and accurate processing of orders.

The annual salary of concession workers is $2,002 higher than the average salary of program attendants.

There are some key differences in the responsibilities of each position. For example, program attendant responsibilities require skills like "service training," "computer lab," "ged," and "fitness classes." Meanwhile a typical concession worker has skills in areas such as "food handling," "food service," "cash handling," and "excellent guest." This difference in skills reveals the differences in what each career does.

Concession workers earn the highest salaries when working in the professional industry, with an average yearly salary of $27,446. On the other hand, program attendants are paid more in the media industry with an average salary of $26,699.The education levels that concession workers earn slightly differ from program attendants. In particular, concession workers are 1.7% less likely to graduate with a Master's Degree than a program attendant. Additionally, they're 0.1% more likely to earn a Doctoral Degree.

Program attendant vs. Cafe server

A cafe server is responsible for serving customer orders, ensuring timeliness and efficiency. In some establishments, they are the first to greet the customers, taking their orders courteously and professionally. They also assist by answering inquiries, offering products and other services, and solving issues and concerns if there is any to ensure customer satisfaction. They coordinate directly with kitchen staff to prepare orders and relay particular requests. Moreover, a cafe server also maintains the cleanliness of different areas and prepares tables for new customers.

A career as a cafe server brings a higher average salary when compared to the average annual salary of a program attendant. In fact, cafe servers salary is $2,962 higher than the salary of program attendants per year.

Each career also uses different skills, according to real program attendant resumes. While program attendant responsibilities can utilize skills like "service training," "computer lab," "ged," and "fitness classes," cafe servers use skills like "core values," "cleanliness," "support tasks," and "customer satisfaction."

Average education levels between the two professions vary. Cafe servers tend to reach similar levels of education than program attendants. In fact, they're 1.1% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

Program attendant vs. Counter supply worker

On average scale, counter supply workers bring in higher salaries than program attendants. In fact, they earn a $4,767 higher salary per year.

The required skills of the two careers differ considerably. For example, program attendants are more likely to have skills like "service training," "computer lab," "ged," and "fitness classes." But a counter supply worker is more likely to have skills like "drink orders," "pos," "customer orders," and "food orders."

Most counter supply workers achieve a similar degree level compared to program attendants. For example, they're 0.4% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.

Program attendant vs. Counter helper

Counter helpers typically earn higher pay than program attendants. On average, counter helpers earn a $7,023 higher salary per year.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "service training," "computer lab," "ged," and "fitness classes" are skills that commonly show up on program attendant resumes. On the other hand, counter helpers use skills like pos, food orders, customer satisfaction, and customer complaints on their resumes.The hospitality industry tends to pay the highest salaries for counter helpers, with average annual pay of $27,239. Comparatively, the highest program attendant annual salary comes from the media industry.The average resume of counter helpers showed that they earn similar levels of education compared to program attendants. So much so that theyacirc;euro;trade;re 1.3% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.2%.

Types of program attendant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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