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Become A Program Clerk

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Working As A Program Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $28,000

    Average Salary

What Does A Program Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Program Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a Program Clerk?

Average Yearly Salary
$28,000
View Detailed Salary Report
$20,000
Min 10%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$28,000
Median 50%
$38,000
Max 90%
Best Paying Company
Geo Group
Highest Paying City
Vancouver, WA
Highest Paying State
Alaska
Avg Experience Level
2.3 years
How much does a Program Clerk make at top companies?
The national average salary for a Program Clerk in the United States is $28,152 per year or $14 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $38,000.

How Would You Rate The Salary Of a Program Clerk?

Have you worked as a Program Clerk? Help other job seekers by rating your experience as a Program Clerk.

Top Skills for A Program Clerk

  1. Data Entry
  2. Customer Service
  3. Database
You can check out examples of real life uses of top skills on resumes here:
  • Perform eligibility certification, data entry as well as a variety of general clerical duties.
  • Provide assistance to patients with quality customer service, interpersonal and communication skills.
  • Designed and implemented Microsoft Access databases for 3 different departments.
  • Fielded telephone calls and forwarded correspondence to concerned departments
  • Checked the status of office supplies once per week and ordered supplies as required in order to inconvenience the staff.

Program Clerk Demographics

Gender

Female

66.3%

Male

20.7%

Unknown

13.0%
Ethnicity

White

55.9%

Hispanic or Latino

22.5%

Black or African American

12.0%

Asian

5.8%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

85.4%

Portuguese

4.9%

French

4.9%

Vietnamese

2.4%

Japanese

2.4%
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Program Clerk Education

Schools

University of Phoenix

15.6%

University of Iowa

11.5%

University of Houston

9.4%

Prairie View A & M University

5.2%

University of Maryland - University College

5.2%

Temple University

4.2%

Kirkwood Community College

4.2%

Houston Community College

4.2%

Howard University

4.2%

Liberty University

4.2%

Kaplan University

4.2%

University of Maryland - Baltimore

3.1%

University of the District of Columbia

3.1%

Miami Dade College

3.1%

Bowie State University

3.1%

Bakersfield College

3.1%

University of Texas at El Paso

3.1%

Sam Houston State University

3.1%

Strayer University

3.1%

Essex County College

3.1%
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Majors

Business

26.9%

Psychology

8.3%

Criminal Justice

7.7%

Accounting

6.2%

Human Services

4.9%

Health Care Administration

4.6%

Liberal Arts

4.3%

General Studies

3.7%

Social Work

3.7%

Management

3.4%

Human Resources Management

3.4%

Nursing

3.1%

Information Technology

3.1%

Law

3.1%

Communication

2.8%

Medical Assisting Services

2.5%

Human Development

2.5%

Secretarial And Administrative Science

2.2%

Computer Technical Support

1.9%

English

1.9%
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Degrees

Bachelors

38.7%

Other

23.9%

Associate

15.7%

Masters

9.3%

Certificate

7.9%

Doctorate

2.2%

Diploma

1.9%

License

0.4%
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