A leading data analytics firm is seeking a Senior Consultant with prior healthcare industry experience for their Strategic Consulting team. The role involves consulting with health plans and medical practices to enhance member and patient experiences using data analytics. The ideal candidate has over five years of management experience in health plan organizations, excellent training skills, and advanced data analytical expertise. This position offers a base salary range of $130,000 to $175,000 and operates in a hybrid working environment in Chicago, IL.
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$130k-175k yearly 4d ago
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Associate, Copywriter, Marketing, Remote at Huron Consulting Services Chicago, IL
Itlearn360
Remote job
Associate, Copywriter, Marketing, Remote job at Huron Consulting Services. Chicago, IL.
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients individuals and communities. Were helping our clients find new ways to drive growth enhance business performance and sustain leadership in the markets they serve. And were developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team youll help to evolve our business model to stay ahead of market forces industry trends and client needs. Our accounting finance human resources IT legal marketing and facilities management professionals work collaboratively to support Hurons collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future.
The Associate Copywriter supports the Industry Marketing team by developing compelling channel-specific copy that brings Hurons brand and thought leadership to life. This role balances strategic thinking with creative execution writing content that connects with audiences across the full buyer journey. The Copywriter partners with the Industry Marketing Director and Content Strategists to align messaging inform campaign strategies and ensure content is optimized for performance. They are adept at varying voice style and messaging based on the industry company or target audience and skilled at interpreting creative briefs to develop concepts for execution.
Key Responsibilities
Content Development
Write persuasive conversion-focused copy for digital and multichannel campaigns including social email website paid social and paid search.
Translate industry insights and marketing strategies into dynamic storytelling that resonates with targeted audiences across buyer stages.
Partner with the Industry Marketing Director to inform and strategize around channel-specific messaging.
Optimization & Performance
Apply SEO and emerging GEO techniques to maximize visibility and discoverability.
Support measurement and optimization by contributing to A/B testing strategies and copy refinements based on performance results.
Collaborate with analytics and digital teams to monitor content impact and integrate insights into future copy development.
Collaboration & Thought Leadership
Serve as a thought partner to the Industry Marketing Director and Content Strategy team bringing fresh creative ideas and market trend insights.
Work cross-functionally with Creative Digital and Industry Marketing peers to ensure consistent voice and alignment across all touchpoints.
Mentor junior content team members in writing best practices and channel-specific approaches.
Collaborate with the Creative team to develop compelling content narratives that support integrated multichannel campaigns.
Apply AI literacy and experience with AI copywriting tools to enhance content development streamline workflows and generate new ideas responsibly.
Key Responsibilities:
Manage Education & Research RFP and orals pursuits: Lead the end-to-end pursuit process from kick-off through submission and client presentation. Coordinate pursuit teams manage timelines and ensure strategic alignment and delivery of professional brand-compliant materials.
Leverage AI and technology: Use AI-driven tools and data insights to streamline pursuit management enhance proposal/orals quality and improve win rates. Identify opportunities to automate analyze and optimize content and processes.
Facilitate strategic deal discussions: Partner with leaders to define win themes capture differentiators and incorporate competitive intelligence into pursuit strategies and deliverables.
Ensure Salesforce data accuracy: Manage workload effectively while maintaining data integrity compliance and timely updates in Salesforce to support accurate pipeline tracking and reporting.
Govern sales content and best practices: Curate tag and maintain proposal content in Seismic; help establish review cycles and drive adoption of best practices and tools across the team.
Drive continuous improvement: Gather feedback develop tools and training and champion process improvements to enhance pursuit effectiveness and team performance.
Assist in triaging requests aligning support replying and interfacing with our internal clients on a timely basis.
Related Experience & Core Competencies
35 years of experience in a B2B or professional services environment.
Demonstrated success managing complex proposal RFP and orals processes from planning through delivery.
Strong writing editing and PowerPoint skills with exceptional attention to detail and brand consistency.
Proven ability to partner effectively with senior leaders and cross-functional teams across varying leadership styles and availability.
Experience with Salesforce Seismic Microsoft Teams/SharePoint or similar tools.
Knowledge of AI tools and emerging technologies that support business development is a plus.
Strong executive presence and professional communication skills with the ability to influence and build trust at all levels.
Rigorous focus on quality accuracy and deadline management.
Excellent customer service orientation with strong communication and collaboration skills.
Strong critical thinking analytical and problem-solving abilities.
Central Time Zone Work hours are strongly preferred
The estimated base salary range for this job is $70000-$90000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors including but not limited to specific skills or certifications years of experience market changes and required travel. This job is also eligible to participate in Hurons annual incentive compensation program which reflects Hurons pay for performance philosophy. Inclusive of annual incentive compensation opportunity the total estimated compensation range for this job is $80500-$103500. The job is also eligible to participate in Hurons benefit plans which include medical dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
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Position Level
Associate
Country
United States of America
Required Experience
IC
Qualifications
Bachelors degree in Marketing Communications Journalism or related field.
4 years of professional experience in copywriting preferably within B2B or professional services marketing.
Proven ability to write compelling audience-centered copy across channels including digital advertising email social web and paid campaigns.
Strong understanding of the buyer journey and ability to tailor messaging to specific stages for engagement and conversion.
Familiarity with SEO GEO measurement and optimization strategies.
Experience with A/B testing methodologies to inform content performance improvements.
Professional portfolio demonstrating creative range and alignment with brand tone (required for consideration).
AI literacy and experience using AI copywriting tools to improve efficiency and creativity in content workflows.
Core Skills & Competencies
Strategic Storytelling: Ability to translate complex ideas into clear compelling and engaging copy.
Multichannel Writing Expertise: Skilled at writing for diverse platforms (web social email paid digital) with an understanding of audience and channel nuances.
Campaign Alignment: Knowledge of integrated multichannel marketing campaigns and the role of copy in driving results.
Creative & Innovative Thinking: Brings forward fresh audience-focused ideas to enhance impact.
Optimization Mindset: Understands measurement and performance data to refine content for maximum ROI.
AI Literacy & Tool Use: Proficiency in using AI writing tools to support copy development while maintaining ethical and brand standards.
Collaboration & Influence: Works effectively across marketing teams and with senior stakeholders.
Professional Services Knowledge: Experience in B2B or consulting industries preferred.
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$80.5k-103.5k yearly 1d ago
Remote SAP Solutions Consultant - GenAI & Transformation
Pegasystems, Inc. 4.0
Remote job
A leading technology company seeks a Principal Solutions Consultant - SAP to help clients modernize their SAP landscapes. In this role, you will design and implement solutions, lead integration discussions, and collaborate with cross-functional teams. The ideal candidate should have over 6 years of experience in SAP technologies, strong problem-solving abilities, and a passion for consultative selling. Competitive compensation and benefits are offered, including a salary range of $137,600 - $209,700 annually.
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$137.6k-209.7k yearly 2d ago
Global Head of Enterprise Risk (Hybrid)
Cambridge Associates LLC 4.8
Remote job
A leading investment management firm in Boston is seeking a Head of Enterprise Risk to lead their risk management function globally. This senior role requires extensive experience in enterprise risk, leadership skills, and the ability to navigate complex regulatory environments. The candidate will be responsible for developing risk strategies and fostering a proactive risk culture across the organization. Competitive compensation and benefits offered.
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$117k-152k yearly est. 2d ago
Strategy Insights & Planning - Consultant - Market Research
Zs Associates 4.4
Remote job
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.
Strategy Insights & Planning - Consultant - Market Research
ZS's Insights & Analytics group partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem‑solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.
Strategy Insights & Planning Consultants deliver high‑quality solutions for our clients. Consultants possess unstructured problem‑solving skills as well as strong analytic, synthesis and communication skills. Consultants may work on multiple projects simultaneously. As Consultants advance in their career, they specialize in a particular industry, practice area and/or client relationship.
ZS's Market Research team partners with life sciences companies to understand customer and patient needs, behaviors, and preferences. We evaluate market viability, optimize product pipelines, and test positioning and messaging to inform high‑impact decisions. Using primary, secondary, quantitative, and qualitative research, we generate clear, data‑driven insights that help improve patient outcomes and strengthen business performance.
What You'll Do
Work with project leadership to define project scope and develop approach.
Lead project task execution by ensuring progress, organizing project data and coordinating team meetings.
Conduct issue analysis and develop hypotheses on the key client issues.
Design and execute qualitative and/or quantitative analyses to test and analyze hypotheses.
Synthesize findings, develop recommendations, and communicate results to clients and internal teams.
Provide thought leadership and innovation within projects and practice areas.
Participate in business development.
Contribute to internal firm activities.
Coach and mentor junior team members.
What You'll Bring
MBA with bachelor's (and often graduate) degrees with a strong academic record in business, economics, marketing, psychology, physical or life sciences, engineering, applied math, statistics, or related fields. Alternately, candidates may possess a PhD in marketing, economics, decision sciences or related field with a business application. In lieu of an MBA or PhD, 5-8 years of relevant work experience may substitute.
Up to 3 years of post‑MBA relevant work experience, and 3-5 years of pre‑MBA work experience.
High motivation, good work ethic, maturity and personal initiative.
Aptitude for, and enjoyment of, leading and managing teams.
Effective oral and written communication skills that enable personal impact with senior‑level decision makers.
Strong attention to detail, with a quality‑focused mindset.
Analytic problem‑solving skills, with a creative and innovative outlook;
Client service orientation.
How you'll grow
Cross‑functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions
Hybrid working model
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.
Perks & Benefits
ZS offers a comprehensive total rewards package including health and well‑being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
Travel
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: ***********
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$137k-173k yearly est. 2d ago
Alternative Legal Career: Field Solutions Consultant. PacNW Home Based
Lexisnexis 4.4
Remote job
**The successful JD applicant will reside in the Portland or Seattle area**
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.
Responsibilities
Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
Collecting feature and function requirements from customers and communicate to appropriate product team members
Utilizing all required processes, tools and systems
Requirements
Have a Juris Doctorate
Display excellent verbal and written communication skills
Have the ability to build solid relationships internally and externally
Have proven training and/or sales experience
Experience performing simple and complex research assignments
Display impressive organizational skills
Be able to travel up to 50% of the time
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
$77k-103k yearly est. 4d ago
Senior AI Solutions Consultant (Pre-Sales) - Remote
Neuron 7
Remote job
A fast-growing SaaS company is seeking a Principal Solution Consultant (Pre-Sales) to work 100% remotely. This role involves leading discovery sessions, delivering tailored product demos, and managing proof of concept processes. Candidates should have over 5 years of experience in solution consulting and deep knowledge of contact center operations. Exceptional communication skills and familiarity with platforms like Salesforce and ServiceNow are essential. Emphasizing integrity and a customer-centric approach, the company values diversity and inclusion.
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$104k-149k yearly est. 3d ago
Remote Regulatory Consultant - ANDA Strategy & Submissions
Pharmatech Associates 3.6
Remote job
A biotech firm seeks a highly experienced Regulatory Consultant to develop regulatory strategies and manage ANDA submissions. The ideal candidate has an advanced degree in science or biomedical engineering and at least 10 years of experience with regulatory processes and successful ANDA approvals. This remote position offers the opportunity to work closely with executive leadership and serve as the primary contact with the FDA, ensuring compliance and successful product commercialization.
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$116k-160k yearly est. 3d ago
Senior Analytics & Insights Consultant - Remote
Dentsu Aegis Network Ltd.
Remote job
A leading digital consultancy in San Francisco is seeking a Senior Consultant for Analysis & Insights. This role demands expertise in digital analysis, client engagement, and project management, focusing on Fortune 500 companies. Candidates should have at least a bachelor's degree in a quantitative field and experience with analytics tools such as Google Analytics. The position offers a competitive salary range of $110K-$125K and comprehensive benefits including medical insurance, flexible paid time off, and 401k.
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$110k-125k yearly 1d ago
Principal Consultant - Utility Return on Equity & Cost of Capital Specialist
Concentric Energy Advisors, Inc. 3.9
Remote job
Job Title: Principal Consultant - Utility Return on Equity & Cost of Capital Specialist
Hybrid - 3 days in office, 2 remote days per week
2025 Salary Range: $114,000 - $161,000 plus annual incentive compensation bonus
Company Description:
Concentric Energy Advisors, Inc. (******************* (“Concentric") is an employee-owned leading management consulting and financial advisory firm focused on the North American energy and utility industries. Concentric specializes in financial advisory assignments; market assessment and strategy development; ratemaking and utility regulation; litigation support; and management and operations consulting. Concentric was founded in 2002 and is headquartered in Marlborough, MA with additional offices in Washington, DC and Calgary, Alberta.
We offer a highly competitive base and incentive compensation bonus package, along with a comprehensive benefits package including vacation time, 401(k) retirement plan with company matching contribution, flexible spending accounts, top notch health/dental/vision insurance programs, and tuition reimbursement, along with access to training opportunities to support professional growth objectives. In addition, we immerse our employees in a hard-working, collegial and cooperative culture with the opportunity to become a shareholder in the firm.
We are looking for a Principal Consultant- Utility Return on Equity & Cost of Capital Specialist for our Marlborough, MA headquarters.
Job Description
The Principal Consultant, Utility Return on Equity & Cost of Capital Specialist serves a critical role working with energy and utility clients on cost of capital and corporate finance matters. This person will manage various client engagements, delegate responsibilities and ensure project timelines are met and quality client deliverables are produced. This person should have graduate coursework or related experience in economics, financial theory, and corporate finance. This person should be able to run financial modeling, and perform data analysis and research, as well as mentor junior staff in these skills.
We need someone who enjoys finding solutions to challenging utility and energy problems, using innovative and creative ideas and then communicates them to our clients.
This position will be located in our Marlborough, MA headquarters. Our in-office employees work a hybrid model, with flexibility to work from home two days a week.
Duties & Responsibilities
Manage a number of financial projects for utility clients across North America, mostly in the electric and natural gas industries.
Delegate various tasks to project team members, including research, financial modeling and writing.
Draft/write extensive expert reports and expert witness testimony, typically between 50-100 pages in length.
Ensure that project deadlines are met and written deliverables for clients (whitepapers, reports, analyses, expert witness testimony, slide decks) are high-quality in all aspects.
Provide support to management in preparing return on equity modeling and cost of capital analyses.
Prepare utility rate case filings for clients and utility commission regulators across the country.
Prepare financial analyses and elements of rate case filings including return on equity, cost of capital, depreciation, cost of service, and other financial measures.
Prepare responses to data requests and interrogatories from regulators, clients, and attorneys.
Communicate with clients regarding project timelines, progress, budgeting, and written deliverables.
Utilize Excel and other quantitative software to model and analyze financial data.
Qualifications
Bachelor's Degree required, ideally in Finance, Accounting, Mathematics, Economics, or Energy, or other similar disciplines.
MBA, Master's or other advanced degree is preferable; CFA a plus.
3-10 years' relevant experience in the economics, financial, utility, or management consulting fields.
Excellent writing skills - must be comfortable writing 50-100 page reports regularly.
Strong quantitative skills, research skills, and writing abilities.
Advanced knowledge of quantitative and financial theory.
Advanced financial modeling experience, especially within MS Excel.
Strong computer skills including MS Word, PowerPoint, and Outlook.
Experience using a Bloomberg terminal to research and gather financial data is a plus.
Additional Information
Depending on the level hired, the base salary for this role will typically fall between $114,000 to $161,000 plus an annual incentive compensation bonus. Concentric also offers opportunities to participate in equity ownership.
We are looking for employees who are collegial and collaborative, enjoy working in a team environment, and have the ability to also operate independently. We need people with strong attention to detail and organizational skills, as well as the ability to prioritize your own workload, while maintaining accuracy, consistency and confidentiality. If you enjoy problem solving and analytical thinking, and have experience in the energy/utilities world, Concentric may be the place for you.
We value diversity - in backgrounds and in experiences. Energy is a universal concern, and we need people from all backgrounds to help build the future of energy. Concentric's consulting team is welcoming to all walks of life.
From Concentric's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees have different strengths, experiences and backgrounds, who share a passion for the energy space. We are committed to providing equal opportunity for all employees and applicants. Concentric recruits, hires, trains, promotes, compensates and administers all employment actions without regard to race, color, religion, sex, sex stereotyping, pregnancy, gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, orientation, genetic information or any other status protected by applicable law. All of our employee's points of view are key to our success, and inclusion is everyone\'s responsibility. We encourage applicants from all backgrounds to apply.
Interested candidates should apply with their resume. Writing samples, educational transcripts, cover letters and references may be requested to complete the application process.
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$114k-161k yearly 5d ago
Process Documentation Consultant
Find Great People | FGP 4.0
Remote job
We are seeking a Process Documentation Consultant to lead a short-term engagement focused on designing, standardizing, and delivering comprehensive documentation for a national, multi-site project. This initiative spans procurement, staging, delivery, installation, commissioning, and ongoing maintenance of integrated communication and security systems. The ideal candidate will ensure all documentation is accurate, consistent, and optimized for operational efficiency. This is a contract and remote opportunity. The candidate will need to be willing to occasionally come on- site to job in Atlanta, GA.
Responsibilities:
Conduct structured interviews with engineers and SMEs.
Validate technical accuracy prior to publishing.
Create clear, concise, and technically accurate process documentation.
Maintain version control aligned with release cycles.
Track documentation gaps and manage backlog items.
Ensure consistent terminology across all guides and manuals.
Participate in Agile/Scrum rituals (standups, sprint planning, demos).
Communicate documentation needs and progress proactively to stakeholders.
Develop architecture diagrams, workflows, troubleshooting guides, QA checklists, and assembly instructions.
Document packaging specifications, labeling procedures, and material requirements.
Incorporate examples, diagrams, and visuals for clarity.
Qualifications:
Proven track record in process documentation for complex, multi-site projects.
Familiarity with integrated communication and security systems preferred.
Background in Lean Process Improvement or Six Sigma (Green Belt or higher preferred).
Experience working in Agile environments.
Proficiency in diagramming tools (Visio, Lucidchart) and documentation platforms.
Strong command of MS Office Suite and collaboration tools.
Organized, detail orientated, and able to deliver under tight deadlines.
Compensation:
$75-$100 hr
FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.
$38k-65k yearly est. 1d ago
Remote MES Consultant - Life Sciences (Mid to Principal)
Eis Inc. 4.8
Remote job
A leading consulting firm in Life Sciences is seeking a full-time MES Consultant to provide consulting services to the biotech and pharmaceutical industries. You will be responsible for assisting with the implementation of manufacturing software and engaging in various roles in the software development life cycle. The ideal candidate should possess a Bachelor's degree in a relevant field and be willing to travel to client locations as needed.
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$109k-137k yearly est. 5d ago
Senior ABM Growth Consultant - Hybrid Work
Momentum ABM
Remote job
A global B2B consultancy is seeking a Senior Consultant to drive account-based marketing strategies for high-value clients. The successful candidate will develop and implement marketing plans, engage clients, and analyze program performance to enhance effectiveness. We offer opportunities for professional growth in a supportive environment focused on collaboration and inclusivity. Experience in B2B marketing and strong communication skills are essential for this role, based in Boston, Massachusetts.
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$93k-123k yearly est. 4d ago
Senior Management Consultant
Neudesic, An IBM Company
Remote job
About Neudesic
Passion for technology drives us, but it's innovation that defines us
.
From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster.
What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you.
Role Overview:
The Senior Management Consultant is a key member of Neudesic's Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes.
This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants.
Key Responsibilities
1. Business Architecture & Strategic Advisory
Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation.
Create and apply business architecture models to align strategic objectives with operational and technology plans.
Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries.
Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership.
Develop and maintain key strategic artifacts, including:
Business capability maps
Business process diagrams
Functional analysis frameworks
Solution ideation documents
2. Organizational Change Management (OCM)
Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements.
Collaborate with clients to identify change champions, define training needs, and support communication strategies.
Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning.
Track and help measure change adoption metrics and business value realization post-implementation.
3. Delivery Execution
Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations.
Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions.
Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision.
Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners.
Participate in agile ceremonies where needed to provide business context and track progress toward business objectives.
4. Pre-Sales & Sales Support
Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact.
Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams.
Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives.
Help articulate the business case and value proposition of BxS-led engagements to client stakeholders.
5. Thought Leadership & Internal Development
Support the creation of internal BxS methodologies, toolkits, and reusable frameworks.
Mentor junior consultants and contribute to the growth of the BxS practice.
Stay informed of technology and industry trends, helping to ensure client recommendations are future facing.
Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity.
Qualifications & Experience
7+ years of experience in management consulting, business strategy, business architecture, or digital transformation.
Proven ability to translate business strategy into executable roadmaps and capability models.
Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training.
Experience in conducting discovery workshops, business analysis, and backlog creation.
Exposure to agile delivery environments and cross-functional collaboration.
Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders.
Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus.
Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred.
Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location.
Phishing Scam Notice
Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more.
Neudesic is an Equal Employment Opportunity Employer:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************
$106k-160k yearly est. 2d ago
Consulting Principal BA
Cognizant 4.6
Remote job
Consulting
Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?
About the Role
As a Consulting Principal BA, you will make an impact by leading client engagements, driving solution delivery, and ensuring strategic growth for Cognizant's consulting practice. You will be a valued member of our consulting team, collaborating with cross-functional teams, clients, and senior stakeholders.
In this role, you will:
Serve as Engagement Lead, managing teams of consultants for commercial projects to ensure effective negotiations, solution delivery, governance, profitability, and client satisfaction.
Assess proposed solutions for opportunity expansion and strategic growth, including partner and alliance involvement.
Drive collaborative solutioning across cross-functional teams, aligning interests, building shared goals, and enforcing governance.
Oversee daily activities of project staff, including consulting and non-consulting team members.
Review project deliverables for quality assurance, requirements alignment, and solution integration.
Lead project post-mortems to extract lessons learned and identify intellectual property for repurposing.
Apply strategic thinking and a transformational mindset to ensure value-add opportunities for clients.
Drive issue resolution and elevate engagement challenges to appropriate decision-makers.
Work Model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements.
What you must have to be considered
10+ years of strong industry experience in consulting, digital strategy development, advisory services, or transformation programs, with extensive client-facing experience.
Bachelor's degree in information technology (IT) or equivalent in a relevant business or technical discipline.
Proven experience developing and leading consultant teams in planning, task structuring, analysis, and solution delivery.
Experience managing teams using an onsite/offshore model.
Proficiency in business/financial data modeling and analysis.
Familiarity with various consulting frameworks, processes, and methodologies.
These will help you succeed
Master's or MBA degree.
Experience in strategy divisions within Provider, PBM, Payer, and Life Sciences.
Experience collaborating with and reporting to CxO executives.
Background in Big 4 management firms.
Experience coordinating workstreams in multi-team projects using an onsite/offshore model.
Experience working in global organizations and/or with global clients.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
$95,000-$125,000. This position is eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
Medical, dental, vision, and life insurance
401(k) plan and contributions
Employee stock purchase plan
Employee assistance program
10 paid holidays plus PTO
Paid parental leave and fertility assistance
Learning and development certifications and programs
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$95k-125k yearly 5d ago
Principal Consultant / Electric & Gas Utility Process Modeling and Automation
We-Do-It, Inc.
Remote job
Join our team as a highly skilled Principal Consultant with deep expertise in electric and gas utility operations. This role focuses on process modeling, process mapping, and process automation, with secondary responsibility for utility data project management. The ideal candidate will bring a blend of technical proficiency and strategic insight to deliver innovative solutions that optimize utility workflows and enhance operational efficiency.
ABOUT US
we-do-IT Inc. (WDI) is a leading geospatial and IT consulting firm specializing in GIS solutions for the electric and gas utility sector. From automation and Esri Utility Network migrations to Microsoft Power Platform development, we help utilities streamline operations, reduce costs, and unlock efficiency.
We're a 100% remote team with a harmonious culture that values collaboration, flexibility, and continuous learning - offering extraordinary benefits and true work-life balance.
COMPENSATION
Salary Range: $100,000 to $165,000 annually based on geographic location, skills, experience and internal equity.
Bonuses: Discretionary
annual performance + potential team leadership incentive
Paid Time Off: 20 PTO days + 11 paid Federal holidays
Retirement: 401(k) company match to 4%
Health: Premium medical, dental, vision (effective immediately)
Home Office: Equipment & supply reimbursement
Professional Development: $2,500 annual training allowance + industry conference attendance
RESPONSIBILITIES Process Modeling and Mapping
Analyze and document current-state processes for electric and gas utility operations.
Develop future-state process models aligned with industry best practices and regulatory requirements.
Identify process gaps and recommend improvements for efficiency and compliance.
Process Automation
Design and implement automation strategies to streamline utility workflows.
Collaborate with technology teams to integrate automation tools and platforms.
Ensure automation initiatives align with organizational goals and deliver measurable ROI.
Utility Data Project Management
Lead data-driven projects focused on utility performance, reliability, and customer experience.
Oversee data governance, quality assurance, and reporting for utility operations.
Coordinate cross-functional teams to deliver projects on time and within scope.
Stakeholder Engagement
Serve as a trusted advisor to clients and internal teams on process optimization and automation.
Facilitate workshops and training sessions to drive adoption of new processes and tools.
QUALIFICATIONS Required
Bachelor's degree in GIS, Engineering, Business, Computer Science, or related field.
15+ years in electric and gas utility operations, consulting or process improvement roles.
Proven track record in process modeling, mapping and automation projects.
Experience managing utility data projects and working with large datasets.
Strong knowledge of utility GIS frameworks and operational standards.
Proficiency in process modeling tools (e.g. LINQ, Lucid) and automation platforms (e.g. RPA tools).
Background in ESRI product suite including ArcGIS Enterprise, ArcGIS Experience Builder, ArcGIS Online, and associated APIs.
Background in GE Smallworld.
Demonstrated project management and stakeholder communication skills.
Excellent communication, analytical, and problem-solving skills.
Preferred
Master's Degree.
Familiarity with Six‑sigma (DMAIC), lean workflows and digital transformation initiatives.
Ability to lead complex projects and mentor junior consultants.
Other Requirements:
Flexibility to work across U.S. time zones as needed.
Must be able to work legally in the US without sponsorship.
Ability to pass a pre‑employment drug test.
Ability to pass a background check.
Eligibility & Application:
Open to candidates residing in the U.S., excluding MA, MI, NY, OR, and WA
Open until filled - applications reviewed as received.
WDI is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
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$100k-165k yearly 3d ago
Nuclear Programs/Balance of Plant (BOP) Engineering Consultant
Si Solutions 4.0
Remote job
Structural Integrity Associates, Inc. (SIA) is currently seeking an experienced Engineering Consultant to fill a position in the Management of Aging Piping (MAP) Programs group. This group provides engineering and consulting services for most phases of above-ground piping, buried piping, and underground asset integrity programs. The successful candidate will be responsible for providing subject matter expertise related to Balance of Plant (BOP) Asset Life Cycle Management.
The ideal candidate will possess a solid understanding of BWR and/or PWR systems, experience supporting utility-side Flow Accelerated Corrosion (FAC) or BOP program ownership, and the ability to translate degradation mechanisms into actionable engineering recommendations. Additionally, the ideal candidate will contribute as a Subject Matter Expert (SME) in inspection and degradation assessment/evaluation.
This position can be fully remote or based onsite at one of Structural Integrity's offices.
Primary Responsibilities:
Provide engineering support for FAC program implementation, including inspection planning, evaluation of degradation mechanisms, and wall-thinning assessments.
Perform flaw evaluations and support application of ASME Code Case N-513 for buried and above-ground piping systems.
Contribute to the development, integration, and implementation of Aging Management Programs (AMPs) for license renewal and subsequent license renewal.
Analyze system and component integrity across BOP applications, with a focus on risk-informed programmatic decision-making.
Interface with and contribute to the enhancement of MAPPro software tools related to corrosion, FAC, flaw analysis, and cathodic protection.
Support or lead proposals, scoping efforts, and client engagement activities aligned with SIA's strategic growth areas.
Collaborate with colleagues across SIA's Nuclear business unit to develop and implement turnkey solutions that span FAC, CP, flaw evaluation, soil corrosivity, and program management.
Develop client relationships and provide on-time, high quality deliverables.
Required Skills/Qualifications:
BS in Mechanical, Nuclear Engineering or similar discipline. Master's degree, PMP, and/or MBA desired.
Professional Engineering (PE) Licensure or ability to obtain PE license desired.
7+ years of relevant experience in engineering program support for operating nuclear plants.
Demonstrated experience with FAC programs, such as FAC Manager, CHECWORKS, or equivalent software, and nuclear plant BOP systems.
Working knowledge of ASME Section XI and Code Case N-513, including flaw acceptance criteria and evaluation methodologies.
Experience developing or implementing AMPs in support of License Renewal (LR) or Subsequent License Renewal (SLR).
Familiarity with MAPPro or similar asset management software platforms preferred.
Advanced knowledge of related engineering standards, techniques and criteria and ability to interpret and apply codes, regulations, and industry best practices.
Broad understanding of BWR and/or PWR systems and familiarity with proper remediation tactics.
Proficient in writing and reviewing technical reports and proposals, with exceptional verbal and written communication skills
Proficiency with Microsoft office applications, including Word and Excel
Ability to travel up to 15% or more, upon request
Previous Business Development experience preferred
US Citizen or Permanent Residency
Competencies
Strong client interface to both foster new and strengthen existing relationships
Ability to identify and capitalize on areas for market growth for both products and services
Ability to grasp and tackle complex assignments
Ability to provide expert technical consultation to other engineers and management
Strong planning and project management skills
Strong technical and organizational leadership skills
Good oral and written communication skills, including ability to deliver presentations confidently
Strong problem identification and problem resolution skills
Must be a self-starter, able to think independently, and budget time among multiple tasks
Ability to process information quickly and effectively manage multiple tasks
Equally effective working independently or in team environment of technical experts and ability to work with all levels of staff and management
Pay Range:
The exact pay for this position will be commensurate with experience and location. For Denver, CO, the expected salary range is $117,000 to $1430,100.
Export Control Notice:
Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110. Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE's Generally Authorized Destinations List: ***************************************************************************************************
About Us:
SIA is an engineering consulting firm serving various industries including Nuclear Power, Energy Services, Pipeline Integrity, and Critical Infrastructure. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation and a shared goal of building a safer world.
Why Work at SIA?
SIA offers a competitive salary and performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SIA also offers various paid time off including vacation, floating holidays, sick time, and parental leave.
Our employees also enjoy a comprehensive benefits program that includes the following:
Medical, dental, and vision insurance
Life Insurance and AD&D
Short-term and long-term disability
Health Savings Account with employer contribution
Flexible Spending Account for health care and dependent care
ID theft protection and credit monitoring
Structural Integrity Associates, Inc. is an equal opportunity employer.
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SIA does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SIA employees requesting a call, sit down, meeting, or email response.
$81k-103k yearly est. Auto-Apply 6d ago
Risk Program Consultant - Remote
Velera Solutions
Remote job
Join the People Helping People
Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service.
The Opportunity
The Risk ProgramConsultant leads all aspects of the relationship with assigned financial institutions related to Fraud and Risk operations, service and experience. Incumbent will work with multiple levels of leadership within the financial institution and within Velera. They will serve as trusted partner and consulted advisor, with the objective to understand the financial institution's risk and anti-fraud needs, drive the financial institutions risk initiatives, support all financial institution initiatives with a risk management lens, understand and consult on all risk management aspects of the financial institution's portfolio, partner with Risk Management teams to proactively identify effective mitigation strategies and opportunities, work with the financial institution on industry trends. Incumbent will also serve as escalation point for critical service-related issues, attend on-site meetings at financial institution locations as needed, perform education, training and operational performance evaluations for financial institution's executive teams, understand and recommend industry fraud and risk mitigation best practices and ensure quality service and a positive relationship between Velera and all financial institutions enrolled in the Enhanced Fraud Services solution.
Day in the Life
Strengthen top financial institution relationships by identifying and managing financial institution
fraud/risk program needs, providing expert servicing oversight and accountability for financial institution critical initiatives and ensuring fraud and risk day to day servicing requests and needs are met.
Provide portfolio consulting on fraud and risk mitigation strategies, identify ongoing process improvements and operational gaps with recommendations for improvement.
Maintain extensive knowledge of all fraud and risk applications and systems both internal to Velera and external (within financial institutions and industry).
Effectively develop and leverage partnerships with all Velera business units to ensure client initiatives, projects and business as usual issues and requests are resolved expeditiously to the client's satisfaction and with risk management consulting.
Conduct root cause analyses and recommend steps to remediate risks based upon findings from research. Communicate those findings and recommendations at all levels with financial institution operational staff and executives as well as internal support teams. Ensure resolution and execution related to those plans/findings.
Conduct investigations of complex cross-channel fraud events or suspicious activity via detailed analysis of daily business records and ad-hoc risk assessments. Recommend and execute preventive actions resulting from those investigations.
Serve as central point of contact between various partners, Velera Business Units and clients by assertively and proactively providing ongoing communication and action between all parties to ensure timely resolution and execution from Risk Management services teams.
Coordinate and monitor open risk management service tickets, inquiries and projects to ensure response timeliness, accuracy, and quality. Internally raise partner concerns to appropriate service team employees, and upper management, verbally and/or via Velera's internal ticketing process. Ensure that all questions/inquires/issues from the financial institutions are recorded and tracked through resolution following defined process with the appropriate resolution comments.
Set and manage client expectations with regard to complex fraud mitigation system functionality, fraud related compliance and fraud mitigation rule and reporting implementation timeframes. Provide accurate cautions and clarifications related to client-specific conditions which could influence objective.
Develop and implement professional presentations as the need arises for various fraud meetings and
financial institution training functions. Ability to communicate effectively via WebEx and conference calls, additionally delivering high quality PowerPoint presentations via webinars and face-to-face meetings with financial institutions and upper management.
Identify ongoing process improvements, operational gaps and potential remediation steps related to both existing and new financial institution experiences and processes.
Participate in special project teams supporting general business initiatives outside of the primary fraud detection and analytics function.
Lead and/or participate in assigned projects (internal and external) including cross-functional teams in support of Velera, business unit, and/or department goals and objectives providing best practice recommendations and oversight where appropriate.
Maintain current working knowledge of all Velera offered products and service applications including its key functions, risk management options, and associated reports. Recommend reports which meet daily client needs and work with internal analytic teams to generate customized reporting options for the benefit of individual/all EFS financial institutions or where appropriate.
Maintain an understanding of financial services regulations and requirements.
Perform other duties as assigned
Qualifications
Bachelor's degree in Business Administration or related field or equivalent combination of education and experience required.
Five (5) years within the financial service industry required.
Four (4) years professional experience in risk management and/or fraud experience required.
Experience with data analytical tools required.
Multiple payments processing system knowledge preferred.
Experience with fraud mitigation industry tools within the financial service industry.
Experience with financial institution core processing systems preferred.
Project management experience preferred. CFE preferred.
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!
Pay Equity
$75,800.00 - $96,700.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
"EEO is the Law" Poster
.
Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster
here
. For information regarding your Right To Work, please click
here
.
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at
*********************
for assistance.
$75.8k-96.7k yearly Auto-Apply 10d ago
AI & Machine Learning Program (USA)
JPMC
Remote job
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
Reading and speaking in both Spanish and English fluently is required for this role
Communication, information gathering, and decision-making skills
Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required
Preferred qualifications, capabilities, and skills
Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing
Work Schedule
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
$57k-92k yearly est. Auto-Apply 43d ago
Member Experience Program Consultant
Bluecross Blueshield of Tennessee 4.7
Remote job
Join our collaborative Stars team dedicated to improving HEDIS preventative screening performance for our BlueCare Plus DSNP members. This role blends provider engagement, event coordination, and meaningful impact on the member population.
What You'll Be Part Of
A team focused on Stars improvement for the BlueCare Plus (DSNP) line of business
Direct impact on HEDIS preventative screening measures
What You'll Do
Build relationships with provider offices to coordinate and execute wellness events
Engage multiple partners (providers, vendors, Member Outreach, Transportation)
Drive gap‑closure success through event planning, member attendance efforts, and follow‑up reporting
Travel about 50% of the time across Tennessee (with flexibility to choose regions)
Training & Ramp-Up
Primarily on‑the‑job training
First two weeks focused on core duties, DSNP population needs, and Stars processes
Preferred Skills & Attributes
Works independently and is highly self‑motivated
Strong understanding of relevant HEDIS Stars measures
Experience with the BlueCare Plus DSNP population (highly preferred)
Job Responsibilities
Monitoring health education programs trending and analysis of findings and making improvements.
Implementing outreach programs to members and providers to facilitate an increase in the number of preventative health services.
Supports the planning and execution of community outreach initiatives which focus on improving the Stars quality scores, improving the overall member experience and improving member health outcomes.
Ensuring quality and performance standards as defined by CMS, BCBSA, BCBST and all accrediting bodies.
Travel is required throughout TN for member or provider events ~ 50+%
Job Qualifications
Education
Bachelors degree or equivalent work experience in Business, Public Relations, Marketing/ Advertising, or related field
Experience
2 years - Experience in the healthcare industry required
1 year - Marketing and/or communications experience required
1 year - Project management, account management or similar experience required
1 year - Experience in a member/customer-focused position is required.
Skills\Certifications
Demonstrated ability to effectively work with senior leadership teams
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Accuracy and attention to detail
Capacity to solve problems and manage multiple assignments with critical deadlines
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Strong analytical skills
Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.