Client Care Coordinator - Laguna Beach, CA
Program coordinator job in Laguna Beach, CA
Join our dynamic team in Laguna Beach! Laguna View Detox is a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in Laguna Beach, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.
About Quadrant Health Group:
At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.
What You'll Do:
The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.
Major Tasks, Duties and Responsibilities:
Client Care & Health Monitoring
Conduct nursing assessments upon client admission and complete intake consents.
Perform ongoing health assessments, including vital signs and behavioral observations.
Monitor and document client health status, ensuring accurate and thorough reporting.
Conduct COWS and CIWA assessments as required during detox and throughout treatment.
Medication Management & Documentation
Oversee self-administration of medication and ensure proper documentation.
Monitor medication compliance, conducting counts at least three times per week.
Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
Accept and transcribe physician phone orders, ensuring accuracy and compliance.
Communicate directly with pharmacies and physicians regarding medication orders.
Ensure proper medication destruction and disposal as needed.
Testing & Reporting
Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
Perform and document routine tuberculosis (TB) tests as required.
Conduct audits of nursing documentation and ensure compliance with policies and procedures.
Provide detailed shift reports to maintain continuity of care.
Facility & Safety Oversight
Ability to work OVERNIGHT SHIFT
Perform patient rounds every 30 minutes to ensure client safety.
Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
Maintain cleanliness and organization of medical stations and common facility areas.
Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
Collaboration & Compliance
Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
Notify prescribers and management of any behavioral or health status changes.
Assist with pharmacy, medical store, and facility supply runs as needed.
Maintain compliance with all applicable regulations and ethical standards.
Participate in team meetings and training sessions as needed.
What You'll Bring:
Skills, Knowledge and Competencies:
Strong knowledge of nursing principles, medication administration, and detox protocols.
Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
Proficiency in basic computer skills and electronic health records (EHR) systems.
Ability to work effectively in a fast-paced environment.
Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
Strong attention to detail and ability to work in a fast-paced environment.
Qualifications:
LVN, CCMA, EMT, or CNA certification/license (required based on role).
SUDRC or RADTI certification required (can be obtained after hire).
Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
CPR/BLS certification (required or must be obtained before hire).
Experience with COWS and CIWA assessments (preferred but not required).
Experience in handling and monitoring medications, including controlled substances.
Previous experience in a clinical or healthcare setting preferred.
Current CPR and First Aid Certification.
Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Why Join Hillside Mission?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off, sick time and holidays.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
A chance to make a meaningful impact on the lives of our clients.
Compensation & Licensing Requirements:
$26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)
$29 per hour - For candidates with over 6 months of detox or supervisory experience
$35 per hour - For Licensed Vocational Nurses (LVNs)
#HP
Compensation details: 29-35 Hourly Wage
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Provider Support Coordinator
Program coordinator job in Orange, CA
Join Astiva Health - Where Compassion Meets Innovation
At Astiva Health, we believe healthcare should be accessible, affordable, and deeply personal. Based in Orange, CA, we serve a diverse community through Medicare and HMO services designed to meet people where they are. We're not just building networks, we're building trust, equity, and better outcomes. If you're ready to help reshape healthcare delivery with purpose and precision, we invite you to bring your talents to our team.
What You'll Do
The Provider Support Coordinator (PSC) is entrusted with delivering exceptional service to Independent Practice Associations (IPAs), Medical Groups, Management Services Organizations (MSOs), providers, hospitals, and ancillary network providers. The PSC plays a vital role in the recommendation, development, and execution of Quality-of-Service strategies designed to enhance operational effectiveness and elevate provider satisfaction levels.
Why Astiva?
We're more than a health plan-we're a movement toward better care. At Astiva, you'll find a culture of collaboration, innovation, and heart. We celebrate diversity, empower our teams, and invest in the communities we serve. Come build something meaningful with us.
Your Impact and Core Responsibilities
· Relationship Management: Foster strong, collaborative relationships with contracted Providers to ensure seamless communication and partnership.
· Issue Resolution: Coordinate between Providers and internal teams to quickly resolve questions about eligibility, benefits, contracts, claims, and referrals via phone, voicemail, and email.
· Data Accuracy: Conduct outreach to verify Provider information, ensuring the accuracy of the provider directory and compliance with regulatory requirements.
· Portal Support & Training: Assist Providers with portal account setup and deliver virtual training to enhance their ability to navigate and utilize the system efficiently.
· Credentialing Support: Partner with the Credentialing team to collect necessary documentation from Providers, supporting timely onboarding and compliance.
· Quality Improvement Collaboration: Support HEDIS and RAF initiatives by obtaining medical records, contributing to the organization's quality performance metrics.
· Provider Education: Coordinate and facilitate Provider meetings focused on education and initiatives such as annual wellness exams.
· Policy Adherence: Maintain up-to-date knowledge of departmental policies, procedures, and programs to ensure consistent and compliant operations.
· Flexibility: Perform additional duties as needed to support departmental goals and organizational success.
· Enhances Provider satisfaction and engagement through responsive and proactive support.
· Improves operational efficiency by resolving Provider issues quickly and accurately.
· Supports compliance and data integrity through diligent verification and documentation.
· Contributes to quality care outcomes by facilitating Provider participation in key health initiatives.
· Strengthens the organization's reputation and performance through effective provider relations and collaboration.
What You Bring
Education & Experience
· Bachelor's degree in Business, Healthcare Administration, Finance, or equivalent experience
· 1 year previous experience in a provider relations role within a health plan, IPA, or medical group strongly desired. Skills & Competencies
· Strong working knowledge of Medicare, Medicaid and HMO health plan required.
· Strong critical thinking and independent research skills for complex issues.· Practical problem-solving skills and a collaborative mindset
· Self-motivated with a positive attitude and customer service orientation
· Strong written and verbal communication skills
· Fluent in Vietnamese, Korean, Spanish, or Chinese. Preferred
Benefits That Support You
· 401(k) Retirement plan
· Health, Dental, and Vision Insurance
· Health savings account
· Life insurance
· Paid time off and Holidays
· Referral program
Sample Coordinator
Program coordinator job in Cypress, CA
Hybrid's humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability - design, merchandising, development, sourcing, production, and distribution - to a broad suite of branded, licensed, generic, and private label partners. Hybrid's full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.
As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity, and excellence in customer service.
What is my role?
Use strong branded background to familiarize and understand the roots of brand and how the brand fits within market trends, to grow and build the image across multiple tiers of distribution, while taking market share and building brand strength and integrity as well as that of the company. Assist head of brand to maintain short term and long-term direction and licensor relationships.
What You'll Do
Responsible for sample management; including ownership of sampling, tracking with product development/domestic production team, and samples for reps and licensors as well as working with product managers by account on pre-production and account samples. This requires strong alignment with cross functional teams.
Maintain the order of the current sample line. Organize/maintain current orders by account.
Must own/manage the sample distribution process and maintain a sample log of what samples are out and to whom. Responsibilities also include keeping photos/photocopies of all swatches/samples sent, tracking packages, and ensuring samples are returned when necessary.
Filter all cad requests to merchandiser for approval, then work within cad design's calendar to get them executed quickly without disrupting existing cad design flow.
Responsible for working with the merchandiser to ensure all T & A calendars are met.
Accountable for providing all necessary data to customer service/production groups ensuring flawless execution of orders by working with sales and accounts to make sure all information is provided. Attend weekly planning meetings with customer service and production for status and needs.
Be backup for department when merchandiser is traveling/out of office, being fully aligned with tasks at hand and being accessible to get answers and keep things moving.
Step in whenever and wherever needed to get things done. Many times will entail last minute changes and can require long hours.
What You'll Need
1-2 years' experience in a similar position
Very detail oriented
Proficient with MS Office
Proficient with Photoshop & Illustrator
Must be able to work in extremely fast passed environment & react quickly to demands of the department
Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Program Assistant Teen Family Services
Program coordinator job in Duarte, CA
The Program Assistant provides administrative support to both Teen Family (Cal Learn and Adolescent Family Life Programs) and the Duarte site. This position will exclusively work with multiple data entry systems to track referrals, successful enrollment, progress, billing and case review. This position also provides general administrative, reception and clerical support including assistance with client and data program tasks, such as answering phones, greeting/welcoming clients, preparing reports, filing and copying. This position will report directly to TFS program manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success.
Compiles and runs reports, surveys, and other program documentation.
Enters program data into multiple databases, generates reports on data monthly, quarterly and annually.
Assists the Program Manager and Program Supervisors in compiling data for monthly billing reports.
Assists the Program Manager with semiannual monitoring review visits.
Provide periodic case review and assess areas of improvement to meet contractual obligations.
Creates client charts for new clients and enter all pertinent referral and enrollment data.
Compiles and runs reports, surveys, and other program documentation as requested.
Maintains inventory of client supplies and concrete support, contract/county forms, PAT supplies, etc.
Represents the Agency effectively in interactions with parents and other clientele.
Runs reports in Lodestar, Penelope, CalSAWs, etc. to track staff documentation completion standards and prepares monthly correspondence for clients and contracts.
Acts as a Foothill liaison when communicating in written or verbal communication, to the appropriate county offices, liaisons, and workers.
Completes mailings of programs materials.
Establishes and maintains a safe and constructive environment for the children.
Delivers or retrieves paperwork or equipment from other sites, picks up food for staff meetings or client events and runs errands as needed.
Schedules and drives Agency vehicles to service and maintenance as needed.
Provides care or services to minors or comes into contact with minors as part of their job duties.
Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits.
Travels between Foothill Family sites for training, meetings, and other in-person interactions.
Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
Displays sensitivity to the service population's cultural and socioeconomics characteristics.
Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.
Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files.
Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives.
Reports to work on time and maintains reliable and regular attendance.
Performs other duties as assigned.
POSITION REQUIREMENTS
High school diploma or general education degree (GED); with some college preferred.
Expertise in business, administrative practices.
Computer literate; word processing, spreadsheets and data entry.
Bilingual skills in Spanish/English required.
Detail oriented with a high level of accuracy.
Excellent people skills.
Excellent organization skills with ability to manage several tasks simultaneously.
Flexible and enthusiastic; demonstrates initiative.
Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits OR maintains reliable transportation to attend all appointments and meetings as required in the position.
Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyStudent Mentor/Tutor - College 101 Mentorship Program
Program coordinator job in Irvine, CA
The College 101 Mentorship Program is a college readiness program for low-income high school students that runs from February to December. Produced in close collaboration with College Access Partnership, the program's goal is to demystify the college admissions process for program participants, expose them to college life by holding sessions on campus, and provide them an opportunity for general guidance and camaraderie by grouping them with Chapman student mentors. A typical cohort includes 18-20 high school juniors who are matched with 5-6 Chapman undergraduate mentors.
Responsibilities
Assist high school students with navigating the college admissions process, including essay writing, reviewing application materials, and other basic academic advising and support Willingness to engage with mentees both via zoom and in-person Ability to commit to attending all sessions, including every other Saturday for the duration of the program Commitment to upholding expectations around attendance, communication, punctuality, and professionalism Ability to be an excellent representative of Chapman University for program partner and participants Supporting program as needed
Required Qualifications
Experience serving as a mentor, role model, peer tutor, group leader/facilitator, or similar capacity
Administrative Program Coordinator - Graduate Medical Education
Program coordinator job in Duarte, CA
Administrative Program Coordinator - Graduate Medical Education - (10032337) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.
City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This position assists with day-to-day management of department/division activities which includes administrative support to the Division Manager.
Provides programmatic support for the GME Administration team in either the Accreditation & Operations or Initiatives division in meeting ACGME and other Medical Education Accreditation requirements.
Collaborate with internal and external stakeholders for partnerships that enhance COH GME.
Works with GME Director/DIO on short term and long-term strategic goals for the specific division.
Create presentations and other materials as needed.
Position has a high level of autonomy, collaborates with contributors across the organization (research, administrative, medical, and support personnel), and is a key position in the GME Administration office.
Position requires excellent organizational skills with meticulous attention to detail, self-motivation and creativity As a successful candidate, you will:Assist in division business activities, including budget monitoring; account management; purchasing; facilities; travel and reporting.
Participate in short and long-range planning and policy or program development by analyzing operational policies, resource utilization, etc.
and developing recommendations for department management.
Oversee expenditures and communicate and monitors budget activities and analyzes variances/targets.
Coordinates departmental projects and events including faculty symposiums, research forums, and engagement activities.
Responds to division questions regarding expense reports/requisitions/check requests in ERP.
Manage platforms used for maintaining contracts/agreements.
Includes submitting contracts/agreements and uploading into the contract platform.
Assist with developing data collection tools; and manages data files.
Conducts literature reviews and other inquiries and create annotated bibliographies as needed.
Help develop, design and manage projects according to plan, including planning new programs, adapting existing programs, and making contributions to GME.
Serve as a primary point of contact/ information for the division and as a liaison to visitors (physicians, program directors, residents, fellows, students, allied health professionals, vendors) and fulfill information requests from internal and external business contacts.
Schedule & maintain calendars, appointments, meetings & travel itineraries/arrangements for the Division Manager.
Qualifications Your qualifications should include:Bachelor's Degree.
Equivalent experience may substitute for minimum education requirements.
3 or more years of progressively responsible experience in business administration, clinical research or healthcare environment.
Strong presentation and communication/public speaking skills.
Familiarity with education platforms such as Canvas.
Administration and Coordination experience in healthcare preferred.
Additional Information: Job Status: Full time, exempt Salary range $68,640 - $104,582 City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Primary Location: United States-California-DuarteJob: Graduate Medical EducationWork Force Type: HybridShift: DaysJob Posting: Oct 22, 2025Minimum Hourly Rate ($): 33.
000000Maximum Hourly Rate ($): 50.
280000
Auto-ApplyAdmissions Advisor
Program coordinator job in Ontario, CA
Job DescriptionDescription:
JOB TITLE: Admissions Advisor
STATUS: Non-Exempt / Hourly
TYPE: On-Campus
REPORTS TO: Campus Director
PURPOSE
The Admissions Advisor ensures all Smith Chason College future, current, and past students have the tools and information they need to be successful in their careers. The Admissions Representative assists in all aspects of student recruitment, sales, marketing, and guiding prospective students through the life cycle of the admissions process. The Admissions Advisor plays a significant role in supporting the mission and enrollment goals of the school. The individual in this role will actively engage with prospective students by creating a friendly and positive environment.
OVERALL JOB RESPONSIBILITIES
Ensures total compliance with federal, state, and accrediting regulations
Consult with prospective students (and parents if applicable) to convey the value of an education as essential to a successful career in this field
Regularly and consistently follow up with prospective students via phone calls and emails
Quickly responds to requests for information and provides assistance
Accurately communicate the campus and program features to prospective students
Manage all aspects of the admissions process including trend analysis and accurately forecast new student count for classroom occupancy
Plan, manage, and execute campus events such as Open House and Career Day. Attend all new student orientations, graduate commencement ceremonies and other events as required
Keep current on all programs offered and continually seek to enhance program/school knowledge
Collaborate with other departments in a positive and productive manner to ensure a student-first environment
Additional duties as assigned by Campus Director
MID LEVEL:
3 Years Experience
OVERALL EDUCATION/QUALIFICATIONS/COMPETENCIES
Bachelor's degree preferred. Acceptable experience includes career services; sales; recruiting; and job placement in a vocational industry
Demonstrated ability to manage and meet placement outcomes
Proven sales and networking skills
Strong technical skills including computer applications/programs, internet research, database management, and analytical skills
Ability to prioritize, multi-task, perform well under pressure, and meet deadlines
Non-negotiables include a positive attitude, the desire to help others, a self-driven nature, confident, and results-oriented
Be able to effectively collaborate with other team members to meet daily, weekly, monthly, and quarterly campus objectives
Other necessary character traits include being a team player and having the ability to communicate effectively both verbally and written
Always behave in a professional manner in way of appearance, demeanor, and attitude
Consistently display the highest levels of integrity in all that is done
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Must be able to remain in a stationary position for prolonged periods of time
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
Must be able to occasionally function in activities that include walking, bending, squatting, and reaching
CULTURE OF CARE
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:
· Creating a sense of community in all interactions and communications with students
· Identifying problem areas and offering assistance
· Opening up safe conversations for cooperative solutions
· Holding students to standards and goals that will ultimately make them successful in their careers
Requirements:
Admissions Advisor
Program coordinator job in Anaheim, CA
Job Details Anaheim - Anaheim, CA $22.00 - $26.00 HourlyDescription
The Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain compliance with federal and state regulations
Adhere to company Admissions Code of Ethics, policies, and procedures
Communicate effectively when working with prospective and future students.
Provide highest level of customer service to prospective students.
Call all Internet and website Inquiries.
Assist High School department in calling High school inquiries.
Conduct continual follow-up on all inquiries (phone, mail, internet).
Screen potential applicants by phone and set up campus interviews.
Input all activity into database management system in a timely and accurate manner.
Submit required reports and projects in a timely manner.
Take part in campus, departmental, and company events.
Actively participate in training development as needed.
Represent the campus accurately and uphold company values.
Must be flexible to work some evenings and Saturdays.
Perform other duties as assigned.
Qualifications
QUALIFICATIONS, KNOWLEDGE AND SKILLS
Must stay current on program offerings.
Demonstrated skills in facilitating and modeling excellent customer service.
Ability to interact constructively with colleagues and supervisor.
Ability to project a professional image over the phone and in writing.
Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Must speak well, and be clearly understood via telephone.
Strong organizational skills.
Capacity to work in a fast-paced environment and be a self-starter.
Ability to focus on specific, quantifiable goals for achievement.
Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.
EDUCATION AND EXPERIENCE
High School diploma or equivalent required.
Previous telemarketing or customer service experience preferred.
Admissions Advisor
Program coordinator job in Ontario, CA
Salary Description
$25.00 to $33.00 Per Hour
EOI Assistant Program Officer
Program coordinator job in Orange, CA
Clerk Grade 5/6 starting at $99,938 + super & leave
Multiple 6 month opportunities
Ongoing employees affected by change management plans will be given priority consideration for at grade positions
About the Role
As an Assistant Program Officer within the NSW Rural Assistance Authority (RAA), you will play a key role in delivering financial assistance programs that support rural communities. You'll provide high-quality customer service, assess applications, and ensure compliance with policies and responsible lending standards. This role requires agility and collaboration across teams to maintain seamless operations during high-demand periods.
What You'll Do
Assess and review complex applications and claims against eligibility criteria and program guidelines.
Prepare reports, draft correspondence, and manage variations to funding deeds and securities.
Identify and escalate suspected fraudulent applications.
Liaise with financial institutions and stakeholders to ensure compliance and security requirements.
Provide accurate and timely advice to clients, resolving issues and managing complaints.
Maintain data accuracy and manage competing priorities under tight timeframes.
What We're Looking For
Strong attention to detail and ability to interpret policies and guidelines.
Excellent communication and customer service skills, including managing sensitive or complex enquiries.
Ability to work collaboratively in a team environment and adapt to changing priorities.
Sound understanding of financial processes and responsible lending practices.
Proficiency in using technology and digital tools to deliver efficient outcomes.
Applying is easy!
Submit your current Resume/CV and a Cover Letter (max. 2 pages) outlining your relevant skills and experience, and why you're our ideal candidate.
If you'd like to know more about the role, please click here to view the Role Description. Role Description - Clerk 5-6 - Assistant Program Officer - RAA (1).pdf
For a confidential discussion about this opportunity, please contact Justine Rumble on 0427 663 936
Applications close: 11:55pm Sunday 21 December 2025
Please note that DPIRD will be closed during the period 25 December 2025 to 11 January 2025 (inclusive). Recruitment process will recommence in January 2026.
If you require adjustments in completing your application, interviewing, completing any pre- employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist. Send an email to ************************************* or contact the hiring manager listed above for a confidential discussion.
This is an internal EOI opportunity. To be considered for an ongoing appointment applicants must be ongoing at either an equivalent or higher grade than this advertised vacancy OR on a current and valid talent pool at this grade or higher. Alternatively, if you do not meet the requirement for an ongoing appointment, you may only be considered for a temporary appointment of up to 12 months.
Admissions Advisor
Program coordinator job in Costa Mesa, CA
The primary responsibility of this position is to recruit, conduct phone work, set appointments, interview prospective students, enroll, and retain students for the school through direct lead call backs and on site interviews/tours. It is imperative to be able to motivate and guide the students toward the future goal of a career within a nursing program. The admissions Advisor will work under the direction of the Regional Director of Enrollment Management.
Essential Job Duties
Responsibilities:
· Maintain compliance with all State, Accreditation, and Department of Education Standards.
· Assist in the development and implementation of an effective marketing plan.
· Meet or exceed all enrollment goals that have been set by the Director.
· Conduct interviews and campus tours of school campus.
· Address any issues or concerns raised by students or parents of students regarding cost, financing, class starts, curriculum, tutoring, campus safety, testing procedures or cancellation policy.
· Assist prospective students through the admissions process from the initial call, to the signing of the enrollment agreement, and their first week of classes.
· Establish and maintain communications with local area public and private schools and outside agencies to develop a lead source of potential students.
· Provide information to prospective students concerning the program of study, policies of the school, and general expectations for satisfactory performance.
· Maintain contact with current students and graduates to promote student referrals and to develop potential leads.
· Conduct follow-up calls to ensure students start and graduate.
· Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc.
· Maintain records of calls made, calls received, and issues/concerns addressed.
· Maintain all applications and student enrollments in the student database system.
· Maintain student database with all lead inquiry updates and student progress
· Participate in career days, college events, marketing events, and educational seminars to provide the public with information regarding the school's programs
· Assist with the preparation of complete admissions records and student files.
· Arrange interviews with prospective students.
· Assist with all or any administrative duties as set forth by the Director.
· Submit all reports in a complete, accurate and timely manner.
· Participate in all school-scheduled seminars, graduation ceremonies, and outside functions
· Assist with special projects and company functions.
· Work all marketing leads through outbound phone work.
Staff:
· Effectively communicate job responsibilities, performance expectations, school standards, and company policies.
· Foster teamwork within the organization.
· Partner with Campus Directors to conduct monthly and yearly performance evaluations and goal setting for enrollment advisor development.
· Ensure adequate coverage, acting as coverage when needed.
Regulatory:
· Ensure campus compliance of regulatory standards, enrollment policies, and procedures.
· Oversee the adherence and implementation of regulatory policies and procedures as they pertain to enrollment.
Required Knowledge and Skills
· Minimum of two years student or client services experience.
· The ability to communicate effectively is essential; both oral and written skills are imperative.
· Good proficiency technical skills required (i.e. word, excel, power point, web browser, documents/files, etc.).
· Good organizational skills
· Ability to write and deliver presentations.
· Must be willing to accommodate flexible hours.
· Willing to represent the school honestly and ethically
· Perform all duties in the mutual best interest of the school and its students.
Education
· Bachelor Degree
Professional Conduct
Demonstrates behaviors that promote, enhance and encourage collaborative relationships with collegiate members (co-workers, students, administration, ancillary departments)
Demonstrates respect for the rights and needs of a diverse student population and demonstrate respect for staff, colleagues and the teaching profession
Consistently projects a positive, professional image through appearance and behavior
Responds promptly to students'/customers' requests and/or anticipated needs
Report to work wearing appropriate college ID badge with photo and name clearly displayed
Reports to work on time and as scheduled, adheres to scheduled time frames (theory and clinical)
Working Conditions
Work is normally performed in a typical interior/office work environment
May require long periods of standing
No or very limited physical effort is required
No or very limited exposure to physical risk
Ability to travel > 25 miles
Must alternate hours of work with the other Admission's Advisors
Daily hours will either be 9am-6pm or 11am-8pm to include Saturday's 9am-2pm
Hours must remain flexible
Some additional evenings or Saturdays may be required for Open Houses, Orientations and/or Graduations
Mandatory weekly Staff/Operational meetings
Position Description Acknowledgment
I understand that my employment is on an at-will basis and that all job requirements listed in the attached indicate the minimum level of knowledge, skills and/or ability needed to perform the job. I certify that I have had an opportunity to review the which lists my job responsibilities and the criteria by which my performance will be evaluated. The job description is not an exhaustive statement of duties, responsibilities or requirements. I will be required to perform other job related instructions given by my supervisor, subject to reasonable accommodations. I have been provided an opportunity to ask questions and have them answered.
DRR Educator/Vocational Program Coordinator
Program coordinator job in Tustin, CA
The DRR Education & Vocational Program Specialist supports the expansion of the OCRM High School Diploma Program by providing educational counseling, academic assistance, and comprehensive support to students at the Double R Ranch. This position plays a key role in helping students complete required high school credits and prepare for successful passage of the Hi-SET equivalency exam.
In addition to academic support, this position is responsible for developing Double R Ranch's vocational program under Mission University. This includes the creation, implementation, and administration of vocational certificate programs aligned with DRR student job assignments.
This is a part-time role at our DRR Ranch location in 19292 El Toro Rd, Silverado, CA 92676.
The schedule for this position is Monday - Friday, 8am - 12pm.
Job Requirements
Education & Experience
* Demonstrated experience in teaching, education, tutoring, and academic advisement.
* Knowledge of California high school graduation requirements, Hi-SET, and GED.
* Bachelor's Degree in Education or Teaching required; California Multiple Subject Credential preferred.
Administrative & Organizational Skills
* Strong attention to detail across administrative and organizational duties.
* Ability to take initiative to identify needs and propose new tasks and procedures.
* Demonstrated self-motivation, confidentiality, and flexibility within all areas of responsibility.
* Proficiency with Windows and Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer), including the ability to utilize electronic records databases and reporting functions.
* Regular, timely attendance.
* Flexibility to work some evening and occasional weekend hours.
Personal & Interpersonal Skills
* Compassionate behavior demonstrated through dignity, respect, compassion, and integrity at all times.
* Motivational personality and attitude that supports students in maintaining the drive to complete their educational goals.
* Pleasant and professional communication with students, visitors, callers, and staff.
* Ability to act and think promptly and professionally.
* Ability to foster a safe, supportive environment where students feel comfortable sharing personal information relevant to their academic success.
* Excellent interpersonal, verbal, and written communication skills.
* Ability to recognize and maintain confidentiality of information as appropriate.
Domestic Admissions Advisor
Program coordinator job in Irvine, CA
Salary Description
$24-$27/hr
Academic Coordinator (Bilingual Mandarin)
Program coordinator job in Irvine, CA
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Key Responsibilities Student Support & Advising
Provide personalized academic guidance to help students reach their full potential
Plan and conduct academic advising sessions to ensure students receive the right support and resources
Course Scheduling
Develop and manage course schedules aligned with institutional goals and priorities
Ensure efficiency and balance across the curriculum to meet student needs
Student Records Management
Oversee accurate and up-to-date maintenance of student records
Ensure compliance with all applicable educational and data protection regulations
Communication with Students & Parents
Establish clear and effective communication channels with students
Provide parents with regular updates on student progress and academic performance
Feedback & Continuous Improvement
Design feedback systems that provide timely and constructive insights
Ensure feedback is actionable, supporting continuous student improvement
Faculty Collaboration
Foster communication and collaboration among faculty members
Support faculty in developing and enhancing instructional materials
Academic Events & Initiatives
Plan and coordinate academic events, workshops, and enrichment activities
Implement initiatives to strengthen student engagement and academic growth
Assessment & Quality Assurance
Manage academic assessment processes with fairness and consistency
Ensure compliance with internal standards and external accreditation requirements
Resource & Administrative Collaboration
Assist in the allocation and optimization of academic resources
Work with administrative units to deliver a seamless academic experience
Contribute to policy development and effective implementation
Additional Institutional Support
Support additional school programs and initiatives as needed
Welcome and assist visiting families and clients with professionalism
Oversee the front desk to maintain a welcoming, organized environment
Qualifications
Bachelor's degree in Education, Counseling, or a related field (Master's degree preferred)
Prior experience in academic advising, student support services, or related areas
Strong organizational, communication, and interpersonal skills
Knowledge of academic policies, procedures, and compliance regulations
Ability to work collaboratively in a team-oriented environment
Proficiency in relevant computer applications and student information systems
Bilingual proficiency in Mandarin strongly preferred
Compensation: $4,000.00 - $5,000.00 per month
Auto-ApplyAfter Care Program Educators - Fullerton
Program coordinator job in Placentia, CA
Job Description
At HOKALI, we simplify how schools book, organize, and manage after-school programs and camps. Our platform helps schools find and book a wide variety of onsite programs to supplement learning and enrich students' extracurricular experiences. We believe every child deserves the opportunity to explore their interests and reach their full potential.
About the Role
We're looking for enthusiastic and dedicated individuals to join our growing team. We have openings for seven roles: After Care Educators.
After Care Educator
This role focuses on general supervision and support for students during after-school hours. It's perfect for those who enjoy a dynamic, varied environment, ensuring a safe and supportive space for all students.
In this role, you will:
Supervise students from Transitional Kindergarten (TK) through 8th grade, ensuring their safety and well-being at all times.
Plan and lead engaging, recreational activities.
Assist students with homework and provide academic support as needed.
Facilitate positive social interactions and encourage teamwork.
Effectively manage student behavior using positive reinforcement and consistent practices.
Maintain accurate records of attendance, incidents, and parent communications.
Organize and oversee snack time and outdoor play.
Prepare and organize activity materials, ensuring the space is clean and conducive to learning and play.
In this role, you will:
Design and lead engaging classes and workshops for students from Transitional Kindergarten (TK) through 8th grade.
Create a positive and stimulating learning environment within your area of expertise.
Supervise students during your sessions, ensuring their safety.
Promote skill development and a love for your discipline.
Effectively manage student behavior, fostering respect and teamwork.
Schedule: Monday to Friday starting December 8th.
Requirements
18+ years of age
Ability and willingness to complete 3 hours of online training prior to the start date. (Concussion Training, Mandated Reporter, First Aid & CPR)
Exceptional interpersonal and communication abilities.
Benefits
Access to our HOKALI Academy provides opportunities for professional growth and development.
We value your contributions and believe in fair compensation for your skills and dedication.
We provide structured lesson plans, but you'll have the opportunity to contribute ideas and adapt them to fit your style and expertise.
Whether you're seeking to advance your career in education or explore new avenues within the industry, HOKALI is committed to supporting your growth and helping you achieve your professional goals.
If you are passionate about education and making a positive impact on the lives of elementary school children, we invite you to join our team and contribute to the growth and success of HOKALI.
Apply now and be a part of our mission to inspire young minds!
We look forward to welcoming you to our HOKALI team!
Professional Expert- Student Mentor - Middle College Program
Program coordinator job in San Bernardino, CA
This posting is to establish a pool of qualified applicants. The department may not be actively recruiting. Applications submitted will remain active for up to one (1) year. Should the department be interested in interviewing you, you will be contacted by the department with the information provided in your application.
Assist with San Bernardino Valley College's Middle College Program.
The following duties are typical for this classification.
Student Mentor Overview Duties
* · Participate in staff meetings, partner collaboration, training, and staff events.
* · Assist in the planning, organization, and implementation of Middle College Program activities.
* · Work directly with students to provide various academic support services (i.e., tutoring; assisting with the completion of forms; assisting with workshops).
* · Manage caseload to meet Middle College High School (MCHS) performance standards:
* Provide continuous mentorship and guidance to MCHS students
* Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic, and disability issues.
* Maintain records and prepare reports.
* Develop a rapport students to encourage and foster an on-going college culture.
* · Develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
* · Perform related duties as assigned.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Requirements and Experience:
* Have completed 30 college semester units or more.
* Ability and desire to work with and mentor a diverse group of high school students.
Preferred Qualifications and Experience:
* Bachelor's degree.
* 2 years of full-time related experience.
* Excellent written, verbal, communication, and typing skills.
* Experience working with middle school, high school, and young adult age students.
* Knowledge of Microsoft Office and basic computer functions.
Work Schedule:
Part-time, 15 hours a week. Must be available between 11:00 a.m.-4:00 p.m. a minimum of two days a week.
Applicant Documents:
* Letter of Interest
* Resume
* Unofficial Transcripts
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies
Client Care Coordinator - Part Time - Mission Viejo, CA
Program coordinator job in Mission Viejo, CA
Join our dynamic team in Mission Viejo! Hillside Mission Recovery is a proud member of the Quadrant Health Group, is seeking a passionate and skilled PART-TIME WEEKEND Client Care Coordinator to join our growing team in Mission Viejo, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.
About Quadrant Health Group:
At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.
What You'll Do:
The Client Care Coordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.
Major Tasks, Duties and Responsibilities:
Client Care & Health Monitoring
Conduct nursing assessments upon client admission and complete intake consents.
Perform ongoing health assessments, including vital signs and behavioral observations.
Monitor and document client health status, ensuring accurate and thorough reporting.
Conduct COWS and CIWA assessments as required during detox and throughout treatment.
Medication Management & Documentation
Oversee self-administration of medication and ensure proper documentation.
Monitor medication compliance, conducting counts at least three times per week.
Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
Accept and transcribe physician phone orders, ensuring accuracy and compliance.
Communicate directly with pharmacies and physicians regarding medication orders.
Ensure proper medication destruction and disposal as needed.
Testing & Reporting
Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
Perform and document routine tuberculosis (TB) tests as required.
Conduct audits of nursing documentation and ensure compliance with policies and procedures.
Provide detailed shift reports to maintain continuity of care.
Facility & Safety Oversight
Ability to work OVERNIGHT SHIFT
Perform patient rounds every 30 minutes to ensure client safety.
Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
Maintain cleanliness and organization of medical stations and common facility areas.
Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
Collaboration & Compliance
Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
Notify prescribers and management of any behavioral or health status changes.
Assist with pharmacy, medical store, and facility supply runs as needed.
Maintain compliance with all applicable regulations and ethical standards.
Participate in team meetings and training sessions as needed.
What You'll Bring:
Skills, Knowledge and Competencies:
Strong knowledge of nursing principles, medication administration, and detox protocols.
Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
Proficiency in basic computer skills and electronic health records (EHR) systems.
Ability to work effectively in a fast-paced environment.
Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
Strong attention to detail and ability to work in a fast-paced environment.
Qualifications:
LVN, CCMA, EMT, or CNA certification/license (required based on role).
SUDRC or RADTI certification required (can be obtained after hire).
Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
CPR/BLS certification (required or must be obtained before hire).
Experience with COWS and CIWA assessments (preferred but not required).
Experience in handling and monitoring medications, including controlled substances.
Previous experience in a clinical or healthcare setting preferred.
Current CPR and First Aid Certification.
Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Why Join Hillside Mission?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off, sick time and holidays.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
A chance to make a meaningful impact on the lives of our clients.
Compensation & Licensing Requirements:
$26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)
$29 per hour - For candidates with over 6 months of detox or supervisory experience
$35 per hour - For Licensed Vocational Nurses (LVNs)
#HP
Compensation details: 29-35 Hourly Wage
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Graduate Assistant Global Education Advisor
Program coordinator job in Irvine, CA
The Grad Assistant Global Education Advisor, under supervision of the Assistant Director of Global Education, will advise and assist applicants to study abroad. The position primarily consists of advising appointments, processing applications, liaising with students/families/other stakeholders, and other relevant projects.
Responsibilities
Conduct individual advising with students from specific majors applying to global education programs including semester abroad, Travel Courses, international internships, and Summer Sessions Abroad Assist students with their application and answer questions via e-mail/phone/virtual and in-person Assist with daily administrative tasks related to global education programs such as copying, mailing, scanning, campus errands, and database management Enter information and compile reports from an online database management system. Conduct classroom presentations, staff outreach tables, and facilitate Global First Steps Sessions for students beginning the application process Assist with special events such as Study Abroad Fair, International Education Week, and pre-departure orientation sessions Assist with projects and goals for diversity, equity, and inclusion efforts of the Center for Global Education Other duties as assigned
Required Qualifications
An undergraduate degree (Chapman 4+1 undergraduate students in their 4th year welcome)
Admissions Advisor
Program coordinator job in Costa Mesa, CA
The primary responsibility of this position is to recruit, conduct phone work, set appointments, interview prospective students, enroll, and retain students for the school through direct lead call backs and on site interviews/tours. It is imperative to be able to motivate and guide the students toward the future goal of a career within a nursing program. The admissions Advisor will work under the direction of the Regional Director of Enrollment Management.
Essential Job Duties
Responsibilities:
Maintain compliance with all State, Accreditation, and Department of Education Standards.
Assist in the development and implementation of an effective marketing plan.
Meet or exceed all enrollment goals that have been set by the Director.
Conduct interviews and campus tours of school campus.
Address any issues or concerns raised by students or parents of students regarding cost, financing, class starts, curriculum, tutoring, campus safety, testing procedures or cancellation policy.
Assist prospective students through the admissions process from the initial call, to the signing of the enrollment agreement, and their first week of classes.
Establish and maintain communications with local area public and private schools and outside agencies to develop a lead source of potential students.
Provide information to prospective students concerning the program of study, policies of the school, and general expectations for satisfactory performance.
Maintain contact with current students and graduates to promote student referrals and to develop potential leads.
Conduct follow-up calls to ensure students start and graduate.
Effectively and accurately communicate school policies, processes, and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc.
Maintain records of calls made, calls received, and issues/concerns addressed.
Maintain all applications and student enrollments in the student database system.
Maintain student database with all lead inquiry updates and student progress
Participate in career days, college events, marketing events, and educational seminars to provide the public with information regarding the schools programs
Assist with the preparation of complete admissions records and student files.
Arrange interviews with prospective students.
Assist with all or any administrative duties as set forth by the Director.
Submit all reports in a complete, accurate and timely manner.
Participate in all school-scheduled seminars, graduation ceremonies, and outside functions
Assist with special projects and company functions.
Work all marketing leads through outbound phone work.
Staff:
Effectively communicate job responsibilities, performance expectations, school standards, and company policies.
Foster teamwork within the organization.
Partner with Campus Directors to conduct monthly and yearly performance evaluations and goal setting for enrollment advisor development.
Ensure adequate coverage, acting as coverage when needed.
Regulatory:
Ensure campus compliance of regulatory standards, enrollment policies, and procedures.
Oversee the adherence and implementation of regulatory policies and procedures as they pertain to enrollment.
Required Knowledge and Skills
Minimum of two years student or client services experience.
The ability to communicate effectively is essential; both oral and written skills are imperative.
Good proficiency technical skills required (i.e. word, excel, power point, web browser, documents/files, etc.).
Good organizational skills
Ability to write and deliver presentations.
Must be willing to accommodate flexible hours.
Willing to represent the school honestly and ethically
Perform all duties in the mutual best interest of the school and its students.
Education
Bachelor Degree
Professional Conduct
Demonstrates behaviors that promote, enhance and encourage collaborative relationships with collegiate members (co-workers, students, administration, ancillary departments)
Demonstrates respect for the rights and needs of a diverse student population and demonstrate respect for staff, colleagues and the teaching profession
Consistently projects a positive, professional image through appearance and behavior
Responds promptly to students/customers requests and/or anticipated needs
Report to work wearing appropriate college ID badge with photo and name clearly displayed
Reports to work on time and as scheduled, adheres to scheduled time frames (theory and clinical)
Working Conditions
Work is normally performed in a typical interior/office work environment
May require long periods of standing
No or very limited physical effort is required
No or very limited exposure to physical risk
Ability to travel > 25 miles
Must alternate hours of work with the other Admissions Advisors
Daily hours will either be 9am-6pm or 11am-8pm to include Saturdays 9am-2pm
Hours must remain flexible
Some additional evenings or Saturdays may be required for Open Houses, Orientations and/or Graduations
Mandatory weekly Staff/Operational meetings
Position Description Acknowledgment
I understand that my employment is on an at-will basis and that all job requirements listed in the attached indicate the minimum level of knowledge, skills and/or ability needed to perform the job. I certify that I have had an opportunity to review the which lists my job responsibilities and the criteria by which my performance will be evaluated. The job description is not an exhaustive statement of duties, responsibilities or requirements. I will be required to perform other job related instructions given by my supervisor, subject to reasonable accommodations. I have been provided an opportunity to ask questions and have them answered.
Substitute Student Services Coordinator
Program coordinator job in San Bernardino, CA
This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Coordinates a variety of student success services, initiatives and programs to fully implement core matriculation services on campus.
SUPERVISION RECEIVED AND EXERCISED
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES
The following duties are typical for this classification
* Coordinates an array of student success services that provide a pathway to degree/certificate completion and retention which includes, but not limited to, coordinating new student orientation, assessment, outreach, coordinates retention of current and prospective students, and follows up with students who are on probation.
* Coordinates student success services to prospective, new and continuing students in specialty fields, such as assessment, career and/or educational planning, registration, financial aid and scholarships, Extended Opportunities and Services (EOP&S), foster youth services, veterans, and/or other areas within student services.
* Assists students in determining program eligibility and obtaining information required to develop student educational, financial and career plans.
* Processes applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms. Adhere to the requirements of FERPA as it applies to student records.
* Analyzes student data and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions.
* Coordinates student and MIS data collection to assist students with scheduling participation in student success programs.
* Facilitates and interprets assessment tests and assessment instruments; analyze alternative courses of action and assists students in developing appropriate plans.
* Communicates with academic/career counselors, student service personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate outreach activities, workshops, and/or exchange information and refer students for further assistance.
* Maintains current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.
* Prepares and maintain records, reports, lists and files related to assigned function.
* Develops forms, spreadsheets, databases, handbooks, manuals and other written materials to support student access and support services.
* Collaborates with classified staff and student workers in other departments to provide referrals or assistance to students or prospective students with various processes and activities.
* Coordinates and/or attends activities and events on or off campus as a representative of the college in relation to its student success initiatives.
* Performs other duties related to the primary job duties.
CORE COMPETENCIES:
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Customer Focus
* Attending to the needs and expectations of customer
* Seeks information about the immediate and longer term needs of the customer
* Anticipates what the customer may want or expect in a product or service
* Works across organizational boundaries to meet customer needs
Reading Comprehension
* Understanding and using written information
* Knows the meaning of printed words; comprehend the literal meaning of text
* Make interpretations, applications, deductions, inferences, extrapolations from written information
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Team Work/Involving Others
* Collaborating with others to achieve shared goals
* Engages others for suggestions and ideas
Writing
* Communicating effectively in writing
* Using correct writing mechanics including spelling, vocabulary, grammar, syntax, punctuation, capitalization, sentence structure
* Logically orders and structures ideas and progression of thought
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level Positions
Education/Training: A Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university.
Required Experience: Three (3) years of increasingly responsible experience in student services or related field.
Equivalency Provision: In the absence of a Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university, an Associate's degree in Business, Management, Social Sciences or Human Services from an accredited college or university and five (5) years of increasingly responsible experience in student services or related field is qualifying.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with some travel as needed. Evening hours.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to frequently lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.