Program coordinator jobs in Rochester, NY - 187 jobs

Episcopal SeniorLife Communities Mission: We provide high-quality services from skilled nursing and restorative care to housing, assisted living, and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge… Life. Inspired Every Day. Market and Outreach Coordinator Starting Pay Rate - $26.00/hour Full-Time, Monday - Friday The Outreach Coordinator is responsible for generating qualified leads, cultivating and managing relationships with referral sources, and creating/executing strategic outreach plans that drive occupancy, strengthen community partnerships, and increase awareness of Episcopal SeniorLife Communities' programs, services, and living options. This role serves as a key liaison between ESLC and the broader community to support organizational growth and mission impact. ESSENTIAL JOB FUNCTIONS Increase organizational awareness and lead generation through activities such as professional relationship building, networking, presentations, health fairs, community outreach, and events. Build and maintain strong relationships with current and new healthcare providers, social workers, senior service agencies, community organizations, and other referral partners. Distribute approved marketing collateral, including brochures, information folders, invitations, and work with the PR Manager to produce any additional promotional materials, as needed. Coordinate the monthly outreach meetings, agendas, and execution of plans with the team. Develop an outreach plan and actions to achieve plans/goals Complete monthly dashboard report Manage CRM referral source database through timely and accurate data entry and report utilization Responsible for generating leads and referrals to ensure adequate census and program utilization to meet or exceed budget targets Work with the Director of Marketing and PR & Communications Manager to identify community needs and consumer trends, and collaborate with the marketing team to develop successful program management strategies. Serve as a knowledgeable resource on ESLC services, levels of care, and community programs. Identify new referral opportunities and expand ESLC's referral network. Conduct on-site and virtual tours; provide lead management support to qualify, nurture, and convert inquiries, as needed. Requirements QUALIFICATIONS: Must have valid New York State driver's license with a clean driving record. Functional knowledge of communication devices: phone, fax, email, and internet. Excellent communication, organizational and prioritization skills. Self motivated. Proficient with Microsoft Office, especially Power Point and Publisher. Ability to take and give direction, follow up on requests. Ability to manage multiple tasks. Strong customer service focus. Provide resident- centered service. Strong team player. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. This position may be required to provide direct care or have access to resident property or belongings. EDUCATION: Bachelor's degree in Marketing, Communications, Public Relations, Human Services, or a related field preferred; equivalent experience considered. EXPERIENCE: Experience in senior services, healthcare outreach, community relations, sales, or marketing strongly preferred.

$1,000 SIGN ON BONUS! Up to $1,000 for Full-Time (30+ hours/week) and $500 for Part-Time! The Youth Care Professional I supports the day-to-day functioning of residents and delivers relationship-based, competence centered, and trauma informed solutions to youth and families to help them reach their full potential. The Youth Care Professional I supports the day to day functioning of the residents by helping to create and maintain an atmosphere of warmth and safety. Essential Job functions Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence. Maintain vigilance and ratio to ensure safety of residents in accordance with agency and funder requirements. Provide support services such as mentoring, emotional support, life skills training, and personal care to children. Execute after school and weekend activities. Accompany children on outings; transport youth to and from home time and appointments. Complete and maintain documentation in medical record system and daily logs to meet program requirements. Supervise residents through trauma-informed approaches according to established program standards. Respond appropriately to resident emergency and safety issues/situations, in compliance with agency and regulatory mandated reporting protocols. Apply appropriate emergency techniques such as Heart saver as needed. Recognize dysregulated youth behavior and effectively apply the continuum of crisis prevention and intervention through verbal and non-verbal de-escalation skills to reduce risk. This may include the use of protective interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints in a life or limb situation. Build professional relationships that support the individual development and success of residents; foster a safe, caring and supportive environment that promotes growth, skill development, and positive outcomes for residents. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience High School Diploma or GED required Special Requirements CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines. Ability to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized. Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds) in a life or limb situation. Demonstrate problem-solving and conflict resolution skills with self and others. Consistently meet the highest standard for ethical and professional conduct towards all. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 2 hours) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent. Protective clothing or equipment as required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $18.50 Minimum pay rate, $24.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium. *Note that a "Flex" position does not include a sign-on bonus.

About Us: At Total Life, we're on a mission to support healthier aging and address mental health challenges by making high-quality, affordable emotional support services accessible to all older adults. As a behavioral health organization dedicated to older adult care, we use evidence-based practices to help clients live emotionally healthy, connected, and fulfilling lives. About This Opportunity: We're growing our in-person care team and seeking a Clinical Social Worker or Licensed Therapist to represent Total Life in the community. This unique role blends clinical practice and community engagement - you'll provide direct support to older adults through wellness assessments and initial therapy sessions at our partner residential locations, helping connect them to ongoing care. You'll serve as the compassionate, clinical face of Total Life in the field - bridging the gap between older adults and the emotional support they deserve. Primary Responsibilities: Complete initial clinical sessions and develop recommendations for ongoing therapy or support Conduct in-person wellness assessments for older adults to evaluate emotional, cognitive, and social well-being Represent Total Life in the community and serve as the local point of contact for clients, caregivers, and partners Collaborate with our virtual therapy team to ensure smooth transitions into ongoing care Maintain accurate and timely clinical documentation Participate in team meetings and contribute to improving our community-based programs Requirements Our Requirements Active LCSW, LMFT, LPC, or LMHC license in New York Must be fully licensed and able to perform without supervision Strong background in evidence-based modalities Comfortable meeting clients in community or residential settings Proof of professional liability insurance ($1M/$3M coverage) or willingness to obtain prior to hire Active NPI number Must be able to pass a criminal background check Reliable transportation and ability to travel locally to meet clients Even if you don't meet every listed qualification, we encourage you to apply. We're eager to connect with passionate clinicians who are dedicated to making a meaningful impact. Both recent graduates and experienced professionals are welcome. What Will Set You Apart Experience working with older adults or in geriatric mental health. Strong interpersonal and communication skills with a compassionate, patient-centered approach. Bilingual in English/Spanish is a plus Benefits Benefits & Compensation $70-$100/hr, plus mileage reimbursement Flexible part-time or full-time scheduling opportunities Supportive clinical and administrative team Opportunities for professional growth, leadership, and meaningful impact within a mission-driven organization Schedule Flexible availability (weekday or weekend options) How to Apply Please attach your resume and a brief note about your interest in supporting healthier aging in your community. We look forward to meeting passionate clinicians ready to make a difference. Our Commitment: Total Life is proud to be an equal opportunity employer. We value diversity, inclusion, and respect, ensuring a workplace free from discrimination and harassment.

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support. Essential Job Functions Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes. Develop, assess, and modify specialized, individual service plans during after care for youth. Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served. Develop and implement strength-based service plans for youths that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis. Communicate youth's strength-based plan progress and results with the multi-disciplinary treatment team. Develop and participate in safety planning for youths. Serve as the primary contact for all community-based agencies. Provide support during a client's RTF placement as well as during after care services. Transport youth to and from services. Participate in agency and team meetings, in-service trainings, and team building activities. Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards. Comply with funder regulated flex funds spending, and maintain required documentation. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Master's degree in Social Work or related field required Minimum 2 years of experience in residential required OR Bachelor's degree in Social Work or Human Services required Minimum 4 years post graduate residential experience required Special Requirements CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate conflict resolution skills Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation Ability to change positions as needed SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Job DescriptionDescription: Outreach Specialist Rise Up Rochester Rochester, NY - On Site Full Time Non-Exempt: 40 hours (12pm to 8pm) Coordinated Care Services Inc (CCSI) seeks a talented Outreach Specialist to contribute their expertise in providing essential business services to our provider organizations and customers. CCSI is contracted by Rise Up Rochester (RUR) to provide program management services, including specialized staffing. Rise Up Rochester is a nonprofit that empowers the community to establish and maintain a nonviolent culture and provides support to crime victims. The Outreach Specialist is assigned to work on behalf of CCSI's customer and provides support within the community through mediation, tabling, and neighborhood outreach. CCSI is partnering with Rise Up Rochester to hire an Outreach Specialist. This position is employed by CCSI and working on behalf of Rise Up Rochester. In this role, you will Develop relationships with at-risk youth, young adults, and their families. Conduct neighborhood canvassing, especially in high-risk areas and after shooting. Facilitating mediations (The Hub) Partnering with RCSD schools to mentor and support youth Table at community events. Collaborating with other organizations doing community outreach. Maintain and complete documentation and reporting. Attend daily outreach debriefing meetings. Provide back-up support for Rise Up Rochester programming Performs other duties as assigned. Requirements: What you bring Highschool diploma/GED and 2 years work experience in human services, or equivalent education and work experience (see CCSI's equivalency chart) Training in areas such as solution focused trauma informed care, Restorative practice and Conflict resolution. Additional Requirements Valid Class D New York State Driver License and access to motor vehicle to meet transportation requirements of position. Satisfactory completion of required background screening Flexibility on some Saturdays & Sundays for neighborhood events. Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations. We Are CCSI! CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities. CCSI's vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development. We Can Offer You Market competitive compensation. An award-winning Wellness@Work and employee benefits program. An organization that is committed to racial equity and anti-racist practices. Continuous professional development opportunities. A voice in shaping CCSI's ever-evolving diverse company culture. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

TYPICAL WORK ACTIVITIES: Assists with the activities of a small housing office, assigning tasks to clerical workers and monitoring workflow; Interviews prospective participants to complete housing applications and collect eligibility information and documentation, explain RHA and HUD programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to public housing and Section 8 programs; Conducts recertification of housing eligibility for current participants; Interviews new and current participants to obtain data regarding income and household expenses and to collect documents of proof; Verifies that information provided by housing participants is accurate by inspecting documents and contacting social service agencies, employers, etc. by phone or mail; Determines eligibility and suitability of participants for residency in public housing and Section 8 programs; Computes income and expenses to determine participants rental charges according to the Authority's policies and HUD's rules and regulations; Inspects rental units to assess housekeeping habits of participants and identify repair and maintenance needs and need for correction of safety hazards; Discusses with public housing participants complaints against them such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and delivers oral and written lease enforcement notices when necessary; Recommends eviction of participants when necessary and assists with eviction proceedings; Assists landlords with completing forms for lease and contract renewals to receive rental subsidies for privately owned housing; May contact various human service agencies and refers tenants to such organizations as visiting nurses, Department of Social Services, medical transportation and youth and family counseling; May collect rents and other participants charges, make deposits and prepare appropriate documentation; Writes letters, memos, simple reports, and completes a variety of forms and ledgers using a personal computer. MINIMUM QUALIFICATIONS: High school diploma or GED; AND I. A. Associate's degree in Human Services or Business Administration or a related area; AND B. Two (2) years of work experience involving explaining complex information and making determinations based on complex rules, guidelines or procedures, in fields such as, but not limited to, social services, financial aid, insurance claim investigation, employment and training intake, mortgage origination, housing eligibility intake. OR II. Four (4) years of work experience as described in I-B.

Job Description The Professional Academic Advisor is primarily responsible for working with a designated caseload of identified students enrolled in a variety of programs. The Professional Academic Advisor is responsible for working with these students at their initial registration at the College, informing students of academic support services and strategies available, tracking academic progress, and explaining options to students who are struggling. FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply. Qualifications: A. Educational Background: Bachelor of Art or Science degree required in Education, Social Work, Human Services or related field. Master's degree in related fields mentioned preferred. B. Special Skills: Minimum of two years' professional experience in academic advising, student support or working with students required, preferably in a community college setting. Ability to work with a diverse student population to provide a variety of academic advising, support services, career and transfer advising with knowledge and understanding of student development theory and practice required. Ability to identify academic needs and offer solutions with professional oral and written communications skills, and human relations skills. Excellent organizational skills to maintain accurate records required. Ability work respectfully with confidential information and make referrals as appropriate. MS Office and database management skills required. Familiarity with computerized student information systems required, Ellucian preferred. Will work primarily at the Canandaigua campus, and may travel to the campus centers at scheduled times. The set work schedule varies daily and includes scheduled daytime, evening and weekend hours at 37.5 hours a week. Essential Functions: Provide academic advisement to students about academic requirements and selection of courses. Assist with the coordination of academic advisement during registration periods. Maintain accurate records on each advisee in appropriate systems; evaluate students at the conclusion of each semester to determine status and academic recovery plans (if appropriate). Work with the College's early alert system (Starfish) for assigned caseload. Monitor student registration activities and suggest alternatives. Maintain systematic and frequent contact with advisees. Work collaboratively with faculty advisors to support students. Perform and interpret degree audits (e.g., working knowledge of transfer credits, etc.). Know graduation requirements. Possess a basic knowledge of financial aid processes, guidelines and programs. Provide interpretation of the College's Academic Standards and advise students affected by them. Assist students with career and transfer planning. Make referrals as necessary to career and transfer services, Academic Success and Access Programs (including Disability Services), Community Standards and Counseling, and other existing support services and offices. Understand the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc. Disseminate information on institutional policies and procedures. Work collaboratively within Student Affairs to engage students and encourage participation in both curricular and co-curricular activities. Perform other duties as assigned by the Director and/or Associate Vice President of Student Affairs. Benefits and salary range: Applicants receiving benefits through the New York State Retirement System should review state regulations regarding post-retirement employment. This position is not eligible for employment under a Section 211 waiver Starting salary in the range of $52,069 - $54,672 and is commensurate with qualifications NYS Retirement or Optional SUNY Retirement Program SUNY Voluntary Savings Plan with a 2% FLCC match Comprehensive Health and Dental Insurance through Excellus BCBS FSA 21 days of annual leave, 12 sick days and 13.5 holidays annually FLCC Tuition Waiver for employee and dependents Tuition assistance at 4-year institutions Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Application Instructions: Applicants interested in applying MUST submit the following documents via online: Resume/Cv Cover letter Applications will only be accepted online. Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.

The Application and Outreach Specialist will play a vital role in Family-Centered Service Program (GROW²) by supporting individuals and families referred to through the Monroe County Department of Social Services (MCDSS) who are applying for or receiving Temporary Assistance for Needy Families (TANF), Safety Net Assistance (SNA-MOE), or other public benefits. This position focuses on reducing application barriers, facilitating access to resources, and promoting long-term financial stability. The Specialist will assist families with completing Temporary Assistance applications, gathering required documentation, attending appointments, and connecting with employment and training opportunities that support self-sufficiency. The Specialist will also serve as a bridge between MCDSS, YWCA, and community-based organizations to ensure holistic, family-centered support services. Essential Duties and Responsibilities Application Assistance & Case Management Provide individualized support to TANF-eligible families in completing and submitting Temporary Assistance applications. Assist participants with obtaining required documentation and attending scheduled appointments with MCDSS. Follow up on referrals to ensure cases remain active and families meet ongoing eligibility requirements. Maintain engagement with participants for a minimum of six months (up to nine months) to monitor progress and outcomes. Conduct home visits and/or in-person meetings as needed to ensure accessibility and continuity of care. Outreach & Engagement Collaborate with MCDSS to engage referred participants, focusing on the targeted population: Conduct proactive outreach to reduce “no-show” rates for MCDSS appointments and improve documentation compliance. Accept and process self-referrals from eligible TANF households. Resource Navigation & Referrals Connect families to local financial, employment, housing, educational, and childcare resources. Develop and maintain a working knowledge of Monroe County's community-based resources and programs. Provide warm hand-offs to partnering agencies to ensure comprehensive family support. Offer coaching and empowerment-based support to help families identify and overcome barriers to stability. Compliance & Data Collection Maintain a clear understanding of TANF, FA, Safety Net Assistance (SN), and related eligibility criteria. Ensure that all enrolled households meet program eligibility guidelines. Accurately document participant information, services provided, outcomes achieved, and follow-up actions in accordance with YWCA and MCDSS reporting requirements. Prepare regular data reports and case summaries as required by the Family-Centered Services Program. Maintain confidentiality and professionalism in all interactions with participants and partners Professional Development & Collaboration Participate in ongoing training related to trauma-informed care, job coaching, emotional support, and cultural competency. Attend YWCA and MCDSS meetings, trainings, and supervision sessions. Collaborate with YWCA team members and community partners to share resources, best practices, and referrals. Qualifications Education and Experience: Associate's degree in human services, Social Work, Psychology Minimum of two years' experience in case management, social services, workforce development, or community outreach. Familiarity with TANF, SNA-MOE, and other public assistance programs strongly preferred. Knowledge, Skills, and Abilities: Demonstrated understanding of poverty-related barriers and the social service system. Ability to engage clients using trauma-informed and strength-based approaches. Strong organizational skills and attention to detail. Ability to work independently while maintaining collaboration with team members. Excellent written, verbal, and interpersonal communication skills. Proficiency in Microsoft Office, case management databases, and virtual meeting tools. . Physical and Work Environment Requirements Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours may be required.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. A Creation Technologies Program Administrator is a support-focused role that works alongside Program Managers and cross functional teams to ensure the smooth execution of manufacturing programs. While a Program Manager is responsible for high -level program oversight, the Program Administrator focuses on administrative, operational, and logistical that help the program run efficiently and drive customer success. The position involves detailed coordination, communication, documentation, and tracking of the various aspects of the program. This role supports program managers, cross-functional teams, and, increasingly, customers to ensure seamless execution and delivery of manufacturing programs. DUTIES AND RESPONSIBILITIES include, but not limited to: • Manages and organizes program documentation, ensuring plans, purchase orders, invoices, and reports are current and accessible for stakeholders. • Reviews and confirms customer production Purchase Orders (PO) and Return Material Authorization (RMAs), maintaining order alignment through open order reconciliation. • Prepares and sends customer Accounts Receivable (AR) statements, reviews invoices, and resolves discrepancies. • Coordinates and schedules meetings, ensuring cross-functional alignment among engineering, production, procurement, and customers. • Tracks deliverables and milestones, notifying teams of deadlines and potential delays, and their impact to the customer. • Assists in managing production schedules to ensure on-time delivery, processing, and shipment of RMAs. • Tracks order and finished goods status, liaising with planning and logistics for accurate order placement and delivery. • Supports shipping logistics, including handling documents, tracking shipments, and managing customs paperwork if needed. • Acts as a customer contact point, providing updates, addressing inquiries, and escalating issues while ensuring smooth information flow. • Prepares status reports detailing program progress, risks, and performance metrics, including financial summaries and milestone tracking. • Maintains and drives data tracking for Key Performance Indicators (KPIs) such as on-time delivery and cost performance, providing insights for decision-making. • Tracks resolution of production delays or defects, ensuring follow-ups are completed to maintain program progress. • Documents and improves internal processes to enhance manufacturing support program execution. • Supports the program manager in resolving operational issues, tracking open items, and implementing process improvements. • Other duties and responsibilities as assigned. QUALIFICATIONS: Education and Required Experience • Associate degree or equivalent combination of education and experience • Accumulated 1-2 years of hands-on experience in an operations support, customer service or administrative role. • Experience with an Enterprise Resource Planning Systems such as Oracle or similar systems is an asset. SKILLS REQUIRED: • Must be highly organized with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously. • Attention to detail is crucial, particularly when it comes to managing documents, schedules, and tracking project data. • Strong verbal and written English communication skills are necessary for collaborating with cross-functional teams and customers. The role requires frequent updates, coordination, and sometimes negotiation to ensure smooth program execution. • Basic to intermediate proficiency with MS Office (Excel and PowerPoint) • A general understanding of electronics manufacturing processes, terms, and technologies (e.g., printed circuit board assembly (PCBA), component sourcing) is beneficial to communicate effectively with technical teams. • Familiarity with supply chain management, logistics, or procurement processes is an asset. In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $21.80 - $31.35 per hour. Full-time employees are also eligible for performance based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require any accommodations to complete the application process or need the job posting in an alternative format, please email Accessibility@creationtech.com. You will be connected with our Talent Acquisition team. If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially. Canada: Title for the position will be in accordance with applicable national and local laws.

About Our Organization: EnCompass: Resources for Learning is a nonprofit organization established in 2004 by families, educators, and community leaders to meet the needs of Rochester students. Today, EnCompass provides 2,400 students and their families, annually, with a cradle-to-career pathway of academic, wraparound, college and career-readiness, and job training and placement services. Job Description: The Career Readiness Coordinator will be responsible for overseeing all career development and employment components of the Hive and Future Ready programs. The person in this role will provide integrated workforce and real-world skill development to youth. In support of this work, the Career Readiness Coordinator will manage and implement employment education, career camps, and enrichment events focused on exposing students to a variety of professional opportunities and developing the skills to be successful in a professional environment. By supervising and supporting the Employment Navigator(s) and carrying a student caseload, this coordinator will also lead the employment navigation aspects of Hive and Future Ready to ensure students receive ongoing mentorship. Job Responsibilities: Curate 10 career pathways to support youth in entering mid-to high-wage careers. Develop and maintain strategic partnerships with local employers; facilitate regular check-ins to support alignment and shared vision. Facilitate steering team meetings and collaborate with all partnering agencies in the implementation and ongoing operationalization of the Hive. Understand and comply with grant requirements, meet deliverables, and complete all documents, forms, and reports. Present to local businesses and community-based organizations, promoting employment and training services for Future Ready Students. Supervise and develop Employment Navigator(s). Collaborate with colleagues to support first-year post-graduation students as they transition into the workforce/college community. Plan and deliver job readiness training including employment education and refreshers. Match youth to appropriate jobs with employer partners. Assist with identifying professionals that could share employment and real-world opportunities with youth. Plan, organize, and support the implementation of career camps and enrichments. Actively seek potential program partners to support the development of career pathways. Maintain and track student data; input data into database. Review, synthesize, and report out on given datapoints (e.g., employment numbers, program attendance, employment education completion rates, etc.). Supervise and facilitate programming, including an annual multi-day overnight college tour trip. Transport youth to career-related events and enrichments. Attend external meetings for professional associations and partnerships, when appropriate. Additional responsibilities, as assigned by supervisor Knowledge, skills, and abilities: Unyielding commitment to students, families, and the EnCompass mission Knowledge of current research and practices related to career readiness Excellent judgment and community-centered mindset Effective communication skills, particularly as they relate to the managing of partnerships and the supervision of staff Ability to collaborate with others from diverse backgrounds Proficiency with Microsoft Office Qualifications: Minimum - Bachelor's degree in relevant field and 3 years of relevant work experience; valid driver's license Preferred - 3 years of experience managing program and/or supervising staff Salary: $60,507 - $76,731/year based on relevant work experience Schedule: Traditional School Year Hours: Monday - Thursday 10:00-6:30pm Friday 8:00-4:30pm Traditional Summer Hours: Monday - Friday 8:00-4:30pm These hours may vary based on department and program need. Commitment to DEI: It is our pledge to nourish an organizational culture which strives to: Embrace diversity in all forms and structure policies and practices to increase representation of qualified individuals who reflect the communities we serve Prioritize equity in employment, compensation, promotion, and professional development Increase access to quality services, educational and economic opportunities, and lifelong success for students and families Value the unique backgrounds and experiences of each person we employ and serve Cultivate a work environment where all people feel safe to express ideas Keywords: workforce development, youth mentorship, youth development, community partnerships, employment education,

Job Description Marketing & Outreach Coordinator - Affordable Housing Queens, NY | Full-Time | Mission-Driven Role Right Person. Right Seat. Right Results. About the Company EqualAccess is partnering with a dynamic affordable housing organization that owns and manages a growing portfolio of communities across New York City. Their mission centers around more than just buildings - it's about building equity, dignity, and long-term opportunity for individuals and families across the city. They're looking for a creative storyteller and strategic thinker to help connect people with safe, stable, and affordable homes. Position Summary We're hiring a Marketing & Outreach Coordinator to bring energy, strategy, and creativity to the way affordable housing is presented and promoted. In this role, you'll be the bridge between the properties, the people, and the stories - using your marketing expertise to build awareness, trust, and connection in the communities we serve. This is not just about listings and flyers - it's about moving families into homes, communicating impact, and building relationships with applicants and residents. You'll work across leasing, operations, and resident services teams to keep campaigns fresh, communications clear, and outreach inclusive. What You'll Do Brand & Campaign Development Design and execute print, digital, and social media campaigns for affordable housing openings Create materials like flyers, brochures, signage, email templates, and social posts Keep brand messaging consistent while tailoring materials for different audiences (e.g., seniors, families, special housing programs) Listings & Platforms Maintain up-to-date listings on housing search websites, internal databases, and community boards Ensure that availability, eligibility criteria, and application steps are clearly communicated Outreach & Engagement Organize and promote open houses, housing fairs, and community tabling events Coordinate with local CBOs and tenant groups to distribute info and build trust Track outreach performance and engagement data to refine strategies over time Resident-Focused Storytelling Collect resident success stories, photos, testimonials, and quotes to use in impact reports and social media Work with internal teams to highlight community-building efforts and mission-aligned milestones Compliance & Standards Ensure all marketing materials and listings are compliant with Fair Housing guidelines Assist leasing and compliance teams in aligning outreach with program requirements (e.g., LIHTC, HUD, PBV) What You Bring 2+ years of experience in marketing, communications, or outreach - preferably in housing, nonprofit, or real estate Strong writing and visual storytelling skills Proficiency in Canva or Adobe Creative Suite, and experience with social media content planning Comfortable working cross-functionally and juggling multiple projects at once A passion for housing equity, neighborhood development, and inclusive communication Bonus: Familiarity with affordable housing programs (LIHTC, Section 8, HUD, etc.) Location: Queens, NY (on-site, some local travel for events) Employment Type: Full-time Compensation: $65,000-$75,000 Why EqualAccess At EqualAccess, we don't just help candidates find the right job - we help them build careers. Every candidate we place receives 6 months of post-hire coaching and mentorship to support long-term success. We work with employers who are committed to retention, development, and meaningful impact.

You've always wanted to work with Dogs?? Ruff Day Resort is looking for a Caregiver to join our team. The Caregiver is responsible for the physical care and emotional support of our canine guests who stay for the day, week or month with us. Supervising playtime and cleaning will be main responsibilities. This job does not start till January 26th. You must be available to continue working into the summer. The ideal candidate must be able to care for our guests and their property with dignity, patience, compassion, and respect. This person will encourage and remain empathetic to the guests and their people at all times. Responsibilities: Cleaning - Provide housekeeping, cleaning and sanitation of our facility is very important to the well being of our guests. Attention to detail is a must. Feeding and assist with medications. Prepare meals, trim nails and giving baths are all a part of the job. Personal services could include toileting, bathing, feeding and grooming. Companionship - Provide companionship by stimulating, exercising, encouraging and assisting our guests with group play, individual play, bedtime stories, tuck in and comfort and playtime. Playgroup supervisor - Provide a safe and fun place for our canine friends to play. Requirements: High school diploma preferred Multitasking abilities Must be able to complete a Criminal Background report. Ability to lift up to 50 pounds at a time Minimum 18 hours per week of hours starting time is 6 am! Ability to reach, bend, kneel and stand for (sometimes) a long period of time Ability to move quickly Social Media proficient Cell Phone is required Weekends and Holidays are shared responsibilities About Ruff Day Resort: Ruff Day is a canine organization dedicated to providing a safe and fun home away from home. Our employees enjoy a work culture that promotes integrity. Ruff Day Resort benefits include Health care, paid time off, paid training, continuing education, professional development. Location: Webster, NY

Hourly Rate: $19.00 ESSENTIAL FUNCTIONS/RESPONSIBILITIES Provides support and instruction to tenants in areas chosen by the tenant population including financial literacy, computer skills, healthy meals and snacks, kitchen safety, exercises related to encourage health and wellness, or other educational programs geared toward the frail/elderly population, and programming/activities on site and in the community. Assists Service Coordinator in developing and responsible for implementing person-centered service plans. Complete all tasks necessary to ensure health and safety of each tenant. Provide enhanced support for tenants identified as high risk. Completes daily documentation and other paperwork promptly and accurately. Attends/participates in general staff meetings, in-service training in but not limited to incident reporting, crisis intervention and how to interact productively with residents and other pertinent agency meetings/trainings. Work collaboratively with Service Coordinator/Manager and other team members. Responsible to record time worked at the start and end of each shift and to work the minimum number of accepted hours that you are hired for. Safely transports people to and from activities following proper procedures when approved to drive. Ensures adequate supplies are available to support persons served. Complies with all agency policies and procedures. Other duties as assigned. MINIMUM QUALIFICATIONS 18 years of age. High School Diploma or GED preferred. NYS Driver's License that meets agency policy. Ability to read and comprehend plans and documentation. Basic computer skills necessary for communication and documentation. Ability to handle multiple tasks simultaneously. Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Lifting requirement 35 lbs. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

Salary Description $19-$25

The Job Coach is responsible for on-site support and training to individuals in order to help them adjust to the workplace and the routine of getting to and from work. Provide guidance, support, supervision and encouragement to people in reaching their maximum potential and to promote independence and community integration. Essential Functions: Program Specific Functions: Provide daily documentation of interventions/support as outlined in the individuals plan of service to ensure compliance with agency policy and state requirements. Proactive approach to instructing and providing support to individuals enrolled in supported employment services. Areas to include: vocational assessment, person centered planning, discovery, job development, pre-employment activities, job placement, on the job coaching, transportation & travel training, developing soft skills, benefit support, career advancement, communication with employers and communication with families. Provide input and feedback to Employment Specialists for developing goals and program plans related to employment needs. Work with Employment Specialists and employers to provide necessary service and/or training as well as to resolve problems as they arise. Develop job opportunities in community for program participants. Maintain contact with individuals, employers and essential team members. Follow OPWDD, ACCES-VR and OMH regulations. General Functions: Provide supports, assessment and training to persons supported according to their written Staff Action Plan (SAP) and individual Safeguards Plan or Individual Plan of Protection (IPOP). Implement goals as written by the Individual and their team. Ensure necessary level of supervision (LOS) is met by following the individual's Safeguard Plan, Individual Plan of Protection (IPOP), Behavior Support Plan (BSP), Plan of Nursing Services (PONS) dietary guidelines and any other applicable plans. Accurately document services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, ACCES-VR, OMH, Medicaid and other funder requirements. Treat all protected health information consistent with HIPAA. Properly utilize and store all agency electronics such as chrome book, laptop, cell phone and/or hot spot. Maintain accurate records by collecting, compiling, evaluating data and submitting in a timely manner in the appropriate format including: daily goal notes, checklists, progress notes, injury/fall reports, seizure reports, attendance records, incident reports, behavior documentation etc. Provide input into the development and implementation of the SAP in accordance with the Life Plan (LP) as developed by each person receiving services, family, advocate and Care Coordinator. Maintain knowledge and understanding of individual's medical, physical, psychological and dental health care needs. Recognize and respond in a timely manner to signs and symptoms of illness/injury and medical emergencies. Notify supervisor or nurse immediately of concerns. Provide training and encouragement to people supported to ensure good personal health care as needed. Communicate health care concerns to supervisor or nurse as necessary. Participate in developing and delivering remote services to individuals as necessary. Support the safety of all individuals in everyday situations. Work as a team to support positive behavioral strategies. Provide transportation to people supported as necessary and follow proper safety procedures. Drive Agency vehicles, complete necessary paperwork and report any accidents or maintenance issues immediately to the transportation department and your supervisor. Ensure agency vehicle is kept tidy and follow all routine cleaning procedures. Assist people supported to build positive relationships in their community. Support people to make personal choices and to advocate for themselves. Respect matters related to diversity and inclusion. Communicate professionally with co-workers, people supported, families and the community as necessary. Complete all required Agency Training per agency policy and apply knowledge and skills gained to job. Demonstrates professionalism in the workplace including: demeanor, appearance, attention to punctuality and attendance policies, reliability, flexibility and pleasantness. Report for duty as scheduled. The location of a scheduled shift may be subject to change according to program needs. Check employee email/schedule and other correspondence each scheduled shift. Attend and participate in meetings, as requested Attend Innovations training as required. Adhere to all Agency and Program Policies and Procedures. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Participate in corporate compliance and quality assurance activities as required. Other related duties as assigned. Non-Essential Functions: Attend Life Plan meetings and team meetings for people receiving services as requested. Participate on Agency committees. Loading and unloading buses. Reporting Responsibilities: Reports to: Supported Employment Manager or Director of Employment Services Supervisory Responsibilities: None exercised Knowledge, Skills and Abilities: Ability to instruct others on daily living skills. Actively listen and be able to communicate, verbally and in writing. Ability to work as part of an interdisciplinary team. Maintain composure under pressure. Serve as a role model and represent the agency positively in the community. Ability to use a computer or mobile device to access email and required software. Ability to self-initiate projects and function autonomously as a leader when needed Physical Requirements: Ability to lift 50 pounds, and to stand, sit, kneel, and stoop Ability to assist an adult with personal care needs Be physically able to assist individuals in transferring from wheelchair to other seat when needed Ability to assist individuals with ambulation Ability to physically load, unload and secure wheelchairs during transport Ability to move chairs, tables and access storage areas Ability to drive safely Ability to assist people when they are having behavioral challenges Working Conditions: May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences. May require evening and weekend work. May require use of personal vehicle. Provide support to individuals in community based employment site to assist community based assessments/vocational evaluation?? Minimum Qualifications: High school diploma or equivalent Valid NYS driver's license with a safe driving record per agency policy 37.50/week

We are Hiring! Job Posting: NOEP Program Coordinator Employment Type: Full Time 35 hours Salary: $18.00-$20.00 an hour General Description Manages all activities related to Steuben or Livingston County's Nutrition Outreach and Education Program with the objective of increasing participation in the Supplemental Nutrition Assistance Program (SNAP) among designated County residents. Responsibilities include providing SNAP outreach & assistance to eligible individuals, increasing awareness about and improving perception of SNAP within the greater community, and developing partnerships with local social service organizations interested in expanding SNAP participation. Essential Duties and Responsibilities Develops in collaboration with NOEP staff, and with approval from Hunger Solutions, NY, a media and public relations plan to generate broad based community support for the Supplemental Nutrition Assistance Program (SNAP). Provides accurate and updated SNAP information to eligible individuals and families through the creation and distribution of outreach materials as well as establishes direct contact with the target population. Prescreens potentially eligible individuals and families to determine SNAP eligibility, assisting them with all aspects of SNAP application process, and makes referrals to other nutrition programs and community resources as needed. Works in collaboration with other community stakeholders to reduce/eliminate systemic barriers encountered by eligible families attempting to access SNAP benefits. Develops and maintains supportive interactions with DSS, LAWNY, and other community partners. Develops and maintains all written correspondence, records and reports related to meeting program goals and objectives with Hunger Solutions NY. Monitors expenditures and budget. Attends required statewide meetings, workshops, and training opportunities. Maintains on-going knowledge and understanding of the SNAP on a national, statewide, and local level. Develops an understanding of local hunger needs. Supervises all staff and volunteers associated with the SNAP program. Coordinates delivery of services with Emergency Services programs county-wide. Attends, participates, and supports Emergency Services staff functions and activities. Occasionally assists with community food distribution. Provides support before, during and after fundraising events to support Emergency Services, including but not limited to creating an online fundraising page, participating in fundraising event, and reaching out to businesses and organizations for donations. Assists in the general development/public relations activities and events of the Emergency Services programs as they relate to SNAP or as requested by the Program Director. Completes other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements Qualifications Education: Associate's degree preferred. High school diploma considered with qualified experience. Experience: Minimum of two years experience working with individuals from diverse socio-economic backgrounds. Familiarity with federal assistance programs and knowledge of hunger/food insecurity and poverty issues preferred. Relevant years of experience and education will be considered Additional Qualifications: Ability to prioritize assignments, plan, and complete work projects with minimal direction Possession a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier. Continuous use of a reliable, registered and insured vehicle. Exceptional time management skills and ability to effectively and meet deadlines Excellent verbal/written skills Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations Ability to maintain confidentiality and handle confidential information with discretion Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies Ability to work in a cooperative and helpful manner with all individuals Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

We're growing! Lollypop Farm, the Humane Society of Greater Rochester, is hiring for a full-time Community Outreach Specialist. The Community Outreach Specialist's role is to connect with the community and assist pet caretakers in need through various internal and external programs. This position will also play an integral role in addressing the needs of Rochester's free-roaming cat population through education and collaboration with various community cat TNVR organizations. Schedule: Tuesday - Friday 7:30 AM - 4:30 PM, Saturday 8 AM - 5 PM Essential Job Duties: Supports pet caretakers in times of crisis and transition by referring to appropriate community programs for support (Spay/Neuter Program, HOME, TNVR, Pet Food Pantry) or external social service agencies. Oversees pet pantry order fulfillment, collaborates with partner organizations, facilitates the network of Little Free Pet Pantries, and represents the program at off-site events. Communicates with clients requesting the Mary Ellen Crisis Boarding Program. Schedules intakes and returns with the Admissions department. Provides updates and support to clients while their pets are in Lollypop Farm's care. Engages directly with pet owners in their communities to address concerns and provide support based on referrals from the Intake Department, Humane Law Enforcement, and other partners. Builds connections with pet caretakers by engaging, understanding, and communicating effectively to help them access the resources and support they need. In collaboration with the Community Outreach Manager, builds capacity for a community cat program in support of individuals and animal welfare groups working in this space. Schedules TNVR appointments. Assists veterinary resource coordinators with SNIP (scheduling, intake, and discharge) on an as-needed basis and connects clients with veterinary resources/HOME. Assists with planning and executing high-volume community outreach events/vaccine clinics. Coordinates and mobilizes volunteers to support program activities. Enters and monitors program data to produce reliable statistics for program evaluation. Observes all safety rules and regulations for self and others Maintains good housekeeping Carries out responsibilities in accordance with the company's policies and applicable state and federal laws Performs other duties as required Requirements Education & Experience: High School diploma or equivalent education. Experience in a human services, social work, or support role is strongly preferred. Experience collaborating with staff or volunteers is a plus. Two years of animal experience is strongly preferred. A combination of education and experience will be considered if aligned with the position. Skills: Highly organized with strong communication and record-keeping skills. Strong interpersonal skills with a positive, dynamic, engaging personality. Skilled in delivering compassionate, clear, concise, accurate, and timely communications. Able to work calmly and effectively in a noisy and busy environment. Able to prioritize tasks and adapt to change. Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during the shift, move throughout the building, and lift up to 50 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. Must Align with the Company Mission, Vision and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work - voluntarily offering time or money, no matter the amount - to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA Salary Description $19 - 22/hr., commensurate based on experience

Requirements QUALIFICATIONS: Must have valid New York State driver's license with a clean driving record. Functional knowledge of communication devices: phone, fax, email, and internet. Excellent communication, organizational and prioritization skills. Self motivated. Proficient with Microsoft Office, especially Power Point and Publisher. Ability to take and give direction, follow up on requests. Ability to manage multiple tasks. Strong customer service focus. Provide resident- centered service. Strong team player. Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. This position may be required to provide direct care or have access to resident property or belongings. EDUCATION: Bachelor's degree in Marketing, Communications, Public Relations, Human Services, or a related field preferred; equivalent experience considered. EXPERIENCE: Experience in senior services, healthcare outreach, community relations, sales, or marketing strongly preferred.

Job DescriptionDescription: We're growing! Lollypop Farm, the Humane Society of Greater Rochester, is hiring for a full-time Community Outreach Specialist. The Community Outreach Specialist's role is to connect with the community and assist pet caretakers in need through various internal and external programs. This position will also play an integral role in addressing the needs of Rochester's free-roaming cat population through education and collaboration with various community cat TNVR organizations. Benefits: This position offers paid time off, paid holidays, and access to a comprehensive benefits package including medical, dental, vision, retirement, and wellness benefits designed to support your health, wellbeing, and professional growth. Schedule: Tuesday - Friday 7:30 AM - 4:30 PM, Saturday 8 AM - 5 PM Essential Job Duties: Supports pet caretakers in times of crisis and transition by referring to appropriate community programs for support (Spay/Neuter Program, HOME, TNVR, Pet Food Pantry) or external social service agencies. Oversees pet pantry order fulfillment, collaborates with partner organizations, facilitates the network of Little Free Pet Pantries, and represents the program at off-site events. Communicates with clients requesting the Mary Ellen Crisis Boarding Program. Schedules intakes and returns with the Admissions department. Provides updates and support to clients while their pets are in Lollypop Farm's care. Engages directly with pet owners in their communities to address concerns and provide support based on referrals from the Intake Department, Humane Law Enforcement, and other partners. Builds connections with pet caretakers by engaging, understanding, and communicating effectively to help them access the resources and support they need. In collaboration with the Community Outreach Manager, builds capacity for a community cat program in support of individuals and animal welfare groups working in this space. Schedules TNVR appointments. Assists veterinary resource coordinators with SNIP (scheduling, intake, and discharge) on an as-needed basis and connects clients with veterinary resources/HOME. Assists with planning and executing high-volume community outreach events/vaccine clinics. Coordinates and mobilizes volunteers to support program activities. Enters and monitors program data to produce reliable statistics for program evaluation. Observes all safety rules and regulations for self and others Maintains good housekeeping Carries out responsibilities in accordance with the company's policies and applicable state and federal laws Performs other duties as required Requirements: Education & Experience: High School diploma or equivalent education. Experience in a human services, social work, or support role is strongly preferred. Experience collaborating with staff or volunteers is a plus. Two years of animal experience is strongly preferred. A combination of education and experience will be considered if aligned with the position. Skills: Highly organized with strong communication and record-keeping skills. Strong interpersonal skills with a positive, dynamic, engaging personality. Skilled in delivering compassionate, clear, concise, accurate, and timely communications. Able to work calmly and effectively in a noisy and busy environment. Able to prioritize tasks and adapt to change. Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during the shift, move throughout the building, and lift up to 50 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position. Must Align with the Company Mission, Vision and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work - voluntarily offering time or money, no matter the amount - to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA