Program Counselor Education Requirements

1. Essentials of Palliative Care

This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural...

2. Symptom Management in Palliative Care

This course should be taken after the Essentials of Palliative Care course and continues building your primary palliative care skills – communication, psychosocial support and goals of care. You will learn how to screen, assess, and manage both physical and psychological symptoms. You will explore common symptoms such as pain, nausea, fatigue, and distress and learn specific treatments. You will continue to follow Sarah and Tim’s experience and learn cultural competencies critical for optimal...

3. Severe to Profound Intellectual Disability: Circles of Care and Education

This course is about caring for and educating children (and youth) with severe to profound intellectual disability. We use the idea of 'circles' to position the child at the center of the many levels of support needed. Around the child are circles of care and education - such as the parents, family, friends, caregivers, educators, health care workers and others such as neighbors, business owners and community members. Each one has an important role to play in the life of a person with an...

4. Value-Based Care: Population Health

COURSE 2 of 7. This course is designed to introduce you to the concept of population health and related key terms. Refine your understanding of population health and what influences health care costs. Gain an overview of population health management, beginning with a high-level review of four critical areas: addressing behavioral and social determinants of health, the prevalence of chronic disease, attributes of an aging population, and key barriers of access to health care. Use the Population...

5. Health Care Innovation

In this course, you’ll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of the theoretical frameworks of behavioral economics and operations management in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You’ll also explore the best practices for evaluating...

6. Transitions in Care from Survivorship to Hospice

This course should be taken after the Symptom Management course and continues building your primary palliative care skills – communication, psychosocial support, goals of care, and symptom management. You will explore transitions in care such as survivorship and hospice. You will learn how to create a survivorship care plan and how to best support a patient. The course also covers spiritual care and will teach you how to screen for spiritual distress. Finally, you will learn the requirements...

7. Health After Cancer: Cancer Survivorship for Primary Care

This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...

8. Intercultural Communication and Conflict Resolution

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different...

9. Conflict Resolution Skills

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive...

10. Anger Management & Conflict Resolution Program - (4 hours)

4.5

(565)

How to manage anger and ensure it does not explode into rage. Enhance your life by building quality relationships...

11. Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs

4.7

(1,379)

Substance Abuse & Mental Health Interventions: Drug & Alcohol Addiction & Mental Health - Integrative Holistic Approach...

12. Addiction & Mental Health - Chemically Speaking Two (2hrs)

4.7

(287)

Substance Abuse & Mental Health Interventions - Understand Drug & Alcohol Addiction & Mental Health. How to help people...

13. Crisis Intervention Seminar

4.5

(369)

The emphasis is on the development of fundamental clinical skills in the area of crisis intervention...

14. PowerShell for Active Directory Administrators

4.5

(3,341)

Use PowerShell to manage Active Directory users, computer, groups, security settings and more on Windows Server...

15. Managing mental health issues in the workplace

4.5

(884)

Learn how to support your own mental health and wellbeing and that of your staff...

16. Complete Guide to Conflict Management in the Workplace

4.4

(8,523)

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques...

17. Active Directory Administration for Helpdesk Technicians

4

(616)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

18. Strengthening Community Health Worker Programs

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

19. Applying Health Coaching in Patient Care

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

20. Crisis Resource Management

Research suggests that lack of crisis resource management skills in the healthcare profession result in at least 100,000 deaths annually in the United States alone. This course will arm you with the critical skills to effectively make decisions and manage teams in a crisis situation, especially teams of strangers—a common occurrence for many health workers dealing with the COVID-19 pandemic. The course provides real-life examples and simulations for medical professionals to practice these...