Program director jobs in Carrollton, TX

Job Title: Program Manager/Director (Oracle) Onsite Requirements: Oracle applications (ERP, EPM, or related platforms) Oracle implementations Oracle methodologies, architecture, and integration principle Job Description: We are seeking a highly experienced Oracle professional to lead and coordinate a large, complex implementation project. The ideal candidate will bring deep Oracle expertise, exceptional communication skills, and a proven record of successful project delivery. This role requires working closely with the project Partner to ensure strategic alignment, timely execution, and operational excellence throughout the engagement. Key Responsibilities: Lead and manage all aspects of a complex Oracle implementation project from initiation through delivery. Serve as a primary liaison between the Partner, project team, and key stakeholders. Develop and execute project plans, timelines, and deliverables to ensure successful outcomes. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams and manage dependencies across workstreams. Drive project governance, documentation, and reporting. Ensure quality, compliance, and performance objectives are met or exceeded. Proactively identify opportunities to improve project efficiency and client satisfaction. Qualifications: 10+ years of professional experience with Oracle applications and systems (ERP, EPM, or related platforms). Demonstrated success managing large-scale, complex Oracle implementations. Strong understanding of Oracle methodologies, architecture, and integration principles. Proven ability to lead diverse project teams and manage stakeholder expectations. Exceptional communication, initiative, and leadership skills. PMP or similar project management certification preferred. **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**

We are seeking a highly organized, detail-oriented, and dynamic Program Manager to manage the critical communication and coordination for all software implementations related to our banking partnerships. This role is the central point of contact, acting as a crucial bridge between our internal technical and business teams and our external banking partners. You will ensure seamless, timely, and successful execution of all software deployments, upgrades, and integrations, from initial planning through post-implementation review. Key Responsibilities External Partnership Management Primary Point of Contact: Serve as the main liaison for all implementation-related activities with assigned banking partners. Requirements Gathering & Documentation: Collaborate with banking partner stakeholders to define, document, and validate business and technical requirements for new software implementations and feature deployments. Communication Flow: Establish and maintain a clear, consistent, and proactive communication rhythm (including status updates, risk alerts, and milestone confirmations) with external stakeholders and executives. Issue Resolution: Manage, track, and escalate implementation issues, risks, and changes on behalf of the banking partner, driving them to internal resolution. Documentation & Sign-off: Coordinate the delivery of necessary external documentation (e.g., technical specifications, user guides) and secure formal approvals or sign-offs at critical project phases. Internal Coordination & Project Oversight Cross-Functional Liaison: Act as the voice of the partner internally, translating external needs and technical specifications for internal teams, including Product Management, Software Development, Quality Assurance (QA), and Operations. Implementation Scheduling: Work with internal project managers and technical leads to develop and manage detailed implementation timelines and resource allocation plans. Status Reporting: Generate and distribute comprehensive internal status reports, highlighting project health, key milestones achieved, and potential roadblocks to management and executive teams. Testing Coordination: Facilitate User Acceptance Testing (UAT) with banking partners and internal QA teams, ensuring all reported issues are addressed prior to go-live. Handover & Support: Coordinate the smooth transition of the implemented software and partnership to our dedicated post-implementation support and relationship management teams. Qualifications Required Experience: Minimum of 8 years of experience in a Project Management, Technical Account Management, Business Analyst, or Implementation Specialist role, preferably within the FinTech or Banking/Financial Services industry. Technical Acumen: Proven ability to understand and discuss technical concepts (e.g., APIs, system integration, software deployment lifecycles) and translate them into non-technical business implications. Communication Skills: Exceptional verbal and written communication, presentation, and negotiation skills, with the ability to effectively communicate with both technical teams and executive-level external partners. Organizational Skills: High proficiency in project management methodologies and tools with a demonstrated ability to manage multiple complex implementations simultaneously. EEO Statement Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. Reasonable Accommodation Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

Salary: $80,000.00 - $90,000.00 per year Summary: The Senior Manager of Customer Service (SMCS) & Airline Program Management plays a crucial role in ensuring customer satisfaction with contracted or ad hoc services performed at one of AeroRepair's nine production sites. The Senior Manager Customer Service oversees a customer service team and provides direct customer service support to a select client base. The SMCS ensures contracted program inventory and service levels are maintained, daily logistics management, invoicing oversight and customer communication. The Senior Manager of Customer Service & Airline Program Management is also responsible for assisting the customer service Responsibilities: · Responsible for the management of the customer service team, including supervision, coaching and mentoring, training and development and annual performance reviews. · Supports client service team/assigned client base, to ensure daily pick-up/delivery schedules are maintained for our airline program management accounts to ensure minimum/maximin inventory levels are always maintained. · Ensures client service team/assigned client base production requirements are communicated to Production Sites Leads daily. · In conjunction with Director, assigns new customers to specific customer service team members and ensures customer specific requirements are fully established within AeroRepair various departments · Oversee customer service team's daily invoicing activities. · Develop/build strong working relationships with assigned customers and the points of contact personnel at our leading accounts. · Resolve customer issues, escalations and complaints, involving Director as required. · Supports client service team/assigned client based, conduct formal analysis for the Sales Team, on customer contract requirements and cost metrics ensuring client feedback is incorporated, to identify opportunities for improvement and recommend strategies to enhance customer experience. · Develop and recommend customer service policies and procedures and once approved by management, ensure implementation and adoption is consistent by all customer service es team members and at all production sites. · Attend/lead weekly meetings, team meetings, etc. to drive compliance with customer needs. · Work collaboratively with other areas for the Company such as Production, Accounting, Sales, etc. to meet the financial goals of the Company. · Act as the liaison between management and your team. · Understand and follow all company standard practices and policies. · Other duties as assigned. Requirements: · At least 5+ years of experience in customer service or related fields. · A bachelor's degree in business, communications or related field is preferred. · Must have managerial experience. · A driven and self-motivated leader dedicated to enhancing customer experience. · Well organized and detail oriented, with the ability to multitask and manage personnel in remote locations. · Comfortable working in environments with deadlines and stringent performance requirements. · IT experience in MS Office and ERP experience. · Effective communicator. · Able to work successfully with others. · Other duties as assigned. Benefits: AeroRepair provides an industry leading comprehensive suite of benefits including medical, dental, vision, short and long-term disability, life, paid time off, tuition reimbursement, and retirement savings with company match focused on providing financial stability and physical/emotional well-being throughout the employee's career. About AeroRepair: AeroRepair, Inc. is a rapidly growing FAA authorized aviation repair and overhaul service provider with ten locations throughout North America. Headquartered in Manchester, New Hampshire, AeroRepair was founded over 30 years ago and has become the largest independent wheel and brake repair and overhaul organization in the world. Today, AeroRepair employees are talented and experienced industry leaders committed to providing quality products and services and superior customer services. We offer a competitive salary, market leading benefits, and a culture of continuous improvement and career advancement in the growing Aircraft Maintenance Industry.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint. We are looking for a Financial Analyst to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In This Role You will support a high-impact Program Management Office responsible for driving AI-enabled productivity and innovation across a large, global engineering organization. This role sits at the center of idea evaluation, pilot execution, data-driven decision-making, and large-scale rollout of new capabilities. You will help shape how AI improves operational efficiency and customer experience, coordinating across distributed teams, managing complex program workflows, and translating insights into clear, executive-ready summaries. This position is ideal for someone who enjoys ambiguity, moves quickly, and can bring structure to fast-moving strategic initiatives. Responsibilities Program & Initiative Management Drive the end-to-end lifecycle of AI and strategic innovation programs-from ideation to experimentation to full-scale deployment. Evaluate new ideas, prioritize proposals, and develop structured plans for execution. Run pilot experiments involving ~500 engineers, collect feedback, analyze results, and recommend scale-out decisions. Manage cross-functional V-teams (approx. 10 stakeholders), ensuring clear ownership, accountability, and timely delivery. Oversee schedules, risks, and dependencies, ensuring initiatives stay within scope, timeline, and budget. Execution & Coordination Facilitate program team meetings, drive follow-ups, assign actions, and track progress to closure. Interface with internal stakeholders on project scope, functional requirements, and technical considerations. Develop functional specifications and supporting documentation used for decision-making and program governance. Provide ongoing status reports, dashboards, and milestone summaries to leadership. Data, Reporting, and Insights Build and maintain executive-facing PowerPoint decks that communicate progress, risks, insights, and recommendations. Analyze program data using Excel and Power BI to quantify impact, validate hypotheses, and support rollout decisions. Use Azure DevOps to manage program work items, track progress, and maintain visibility across parallel initiatives. Required Qualifications 4-7 years of experience in program or project management within a fast-paced, high-ambiguity environment. Strong PowerPoint storytelling skills (minimum 2 years), including the ability to synthesize complex data into executive-level narratives. Solid Excel and Power BI skills for data tracking, analysis, and reporting (minimum 2 years). Basic Azure DevOps experience for work item, backlog, or sprint/task management (minimum 2 years). Demonstrated ability to manage multiple concurrent programs and coordinate cross-functional stakeholders. Comfortable working in a hybrid environment with fixed work hours. Preferred Qualifications PMP, PMI, or similar certification (not required). Experience driving AI-related initiatives, innovation programs, or technical transformation projects. Strong ability to influence without authority and drive accountability in distributed teams. Background in operational excellence, engineering productivity, or large-scale technology rollouts. High curiosity, willingness to challenge assumptions, and comfort operating in unstructured or pioneering spaces. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $90,000 - $100,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: ******************* Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Las Colinas, TX

Interim Program Director of Behavioral Health (PRN) - Nationwide Travel (75% or more) Horizon Health is seeking an Interim Program Director of Behavioral Health (PRN) to travel nationwide. This is an Interim (PRN) position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at **********************************

Must Haves: Bachelor's degree with 12+ years in project/program management, or master's degree with 8+ years; advanced project management certification preferred. 5+ years of customer-facing experience managing complex, multi-technology programs. Experience collaborating with customer-employed and external partners. PMP certification or equivalent required; Agile certification preferred. Proficient in program/project management practices, financial and performance reporting, risk management, and procurement. Familiarity with contract management and commitment to customer satisfaction. Strong leadership, self-management, and communication skills. Proficient with Microsoft Project, Excel, Word, PowerPoint, and PMO governance. Responsibilities: As a Program Manager in the CX Organization, you will be responsible for overall CX management of select premium accounts. In this capacity of CX Program Manager, you will play a pivotal role in driving the successful adoption and utilization of technologies and services within the premium customer organizations, leading to value realization and growth of the business. You will be the primary CX Point-of-Contact for customers taking end-to-end ownership. You will understand their business and technical objectives and develop strategies that will enable them. Your role involves managing the entire program lifecycle, from initiation to completion, to advance the organization's strategic goals. You will be responsible for the program's timeline, scope, and resources - adjusting in response to changing needs and constraints. You will work closely with customer technical and operational leaders and executives. You will orchestrate CX resources across delivery, expert care, technical support, customer success, renewals and partners to drive value realization. You will be expected to be cognizant of the professional delivery/margin. You will work with sales, renewals, SDA team and deal acceleration teams to assist with driving ARR and services growth.

Immediate need for a talented Program Manager - Workforce Strategy. This is a 12 Months Contract opportunity with long-term potential and is located in Fort Worth, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-91890 Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support the day-to-day execution of a large scale workforce transformation for client Technology organization including the restructuring of the entire workforce, movement of resources to new locations (onshore and offshore) and adjustments to our managed service provider strategies (insourcing/outsourcing) Drive meetings with executive leaders reviewing reorganizational designs for their workforce/labor Capture meeting notes, communicate notes post meetings Coach executive leaders through reorganization, including alignment to strategic expectations in Technology for what is considered the “Ideal Structure” of a team Support leaders through the use of a moderately complex excel file for tracking, reporting, and executing on workforce transformation Collate data and submit requests for leaders to make workforce changes, including the use of SuccessFactors, Employee Central and the Microsoft Suite for submission Partner closely with division leaders across finance, Human Resources, and Compensation to successfully manage day-to-day workforce changes Engage in meetings with our labor support partners across all client locations (including our new Technical Hub in HYD) Key Requirements and Technology Experience: Skills-Workforce Strategy, Program Management, corporate organizational restructuring Years of Experience Required: 5 Workforce Strategy & Planning (Reorganizational) Microsoft Suite (Excel, PowerPoint, Sharepoint, Lists, PowerBI) Program Management Excel (with emphasis on mid-level formulas and data queries) PowerBI PowerPoint (executive level) Program Management (AHA! or other program/project management software experience) Workforce Management (Personnel management at large scale corporations) Experience with SuccessFactors / Employee Central preferred Experience with other personnel management software plus Executive level communication/engagement Role will partner with executive (Director, Managing Director, and VP levels) leaders on a daily basis to support and coach them through reorganizational conversations within their workforce Experience with workforce management applications (SuccessFactors/Employee Central, Workday, etc.) Experience in large corporate organizational restructuring. Our client is a leading Airline Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Title: Program Manager - W2 only - We can provide sponsorship as well Duration: Long Term Interviews: 2-3 step interview process Driving discussions/conversations with stakeholders-making sure the individual has a good understanding of things Must be able to communicate to our leaders how complex things are so they understand Someone with a foundation of a project manager(business or system analyst skillset background) NEED a Program manager that likes to get their hands dirty-this is a more technical role-need to be in the weeds-be able to drive discussion Good experience with Jira Key Responsibilities: Lead end-to-end program management for large-scale, multi-year modernization initiatives across Brokerage Recordkeeping Technology, with a focus on Strategic Alerting and notification platforms for both B2B, B2C and B2B2C clients and customers. Oversee project planning, execution, and delivery using Agile and hybrid methodologies tying to key measurable outputs that comprise business outcomes Manage cross-functional teams, including internal stakeholders, external vendors, and business partners. Serve as a liaison between business users (trading desks, operations, money movement, etc.) and technology teams Serve as a strategic advisor to senior leadership, providing executive-level updates, roadmaps, and performance metrics. Drive alignment across organizations, ensuring prioritization and resource optimization. Partner with enterprise architects to ensure modernization efforts align with target-state architecture driving integration strategies across legacy and modern platforms, ensuring seamless data flow and service interoperability. Data Strategy & Governance: ensure compliance with interim and strategic data strategies through tight facilitation and collaboration between business SMEs, technology teams, and data governance councils. Establish and maintain governance frameworks, risk and dependency management protocols, and change control processes. Identify, track, and mitigate program risks and critical path dependencies. Regulatory & Compliance Alignment: Collaborate with legal, risk, and compliance teams to ensure modernization initiatives meet evolving regulatory requirements. Understand product landscape, capabilities and interaction points within the technology ecosystem, as well as the current and target-state architecture. Foster a culture of collaboration, innovation, and continuous improvement across program teams. Provide leadership and mentorship to project managers, analysts, enablement leads, and delivery leads. Qualifications: BA or BS degree 10+ years of experience in the software development space, at least 5 as a project manager with extensive technical delivery experience with analysis, development, and QA - Fidelity experience preferred Certifications (preferred but not mandatory): PMP, PMI-ACP, or SAFe Program Consultant (SPC). Experience in the financial services industry with a solid understanding of brokerage preferred Proven success managing enterprise-wide programs with complex interdependencies and stakeholder landscapes. Experience with cloud migration, digital transformation, and platform modernization initiatives. Strong experience with software development methodologies (agile and waterfall) Experience in leadership/influence and collaboration in a matrix-managed environment, and across multiple and diverse groups Demonstrated ability to take initiative, drive decisions forward, and persist through ambiguity and obstacles. Proactive and confident communicator with a strong sense of ownership and follow-through. Must be able to communicate with various levels in and across the organization, from C-suite level to detailed developer to business SME Influencing skills beyond organizational boundaries are a must

Join our renowned healthcare organization as the Executive Director of Trauma, leading the strategic development and operational management of our Level I Trauma Center. This pivotal role ensures excellence in patient care, regulatory compliance, performance improvement, and trauma registry management, all while advancing innovative trauma programs. Collaborating closely with the Trauma Medical Director, you will drive initiatives that uphold our center's commitment to the highest standards of trauma care, research, education, and community outreach. Key Responsibilities: Oversee the comprehensive coordination of trauma services, including strategic planning, clinical operations, regulatory standards, and performance improvement activities. Maintain and enhance the hospital's American College of Surgeons (ACS) Level I Trauma Center verification by ensuring adherence to all required standards and standards of care. Lead, develop, and implement trauma-related clinical protocols informed by current research, national guidelines, and best practices. Manage trauma registry activities, including outcome analysis, benchmarking, and reporting to ensure data-driven quality improvements. Drive program initiatives across injury prevention, outreach, education, research, and forensic services, positioning the Trauma Center as a regional leader. Serve as the liaison to regional, state, and national agencies, representing the trauma program in various committees to promote trauma system development. Lead Performance Improvement (PI) efforts by analyzing clinical outcomes, costs, and processes to optimize patient safety and care quality. Collaborate with hospital leadership, medical staff, nursing, and ancillary departments to ensure seamless delivery of trauma services. Develop and manage departmental budgets, ensuring fiscal responsibility and resource allocation aligned with strategic goals. Foster a culture of staff engagement, professional development, and excellence through effective leadership, coaching, and team building. Ensure compliance with all legal, regulatory, and accreditation standards, including policies related to patient safety and quality. Manage staffing needs, including on-call rotations, and coordinate space, supplies, and equipment necessary for trauma operations. Promote a patient- and family-centered care approach, ensuring excellent service experience for all external and internal stakeholders. Qualifications: Master of Science in Nursing or a related health field from an accredited institution. Must have completed BSN Minimum of 5 years of leadership experience in healthcare, with at least 2 years specifically in trauma services at a Level I or II Trauma Center. Proven experience managing trauma programs in complex hospital environments, demonstrating excellence in clinical and operational leadership. Current licensure by the Texas Board of Nurse Examiners or equivalent licensure recognized through reciprocity. EGS verification understanding and experience Certifications: BLS, ACLS, TNCC and/or ATCN Instructor designation, TOPIC course, with TCRN or similar certification within 1 year of hire. Trauma program management or director certification preferred (e.g., Trauma Program Manager Course). Completion of NIMS training (ICS 100, 200, 700, 800) within 90 days of employment. Experience with performance improvement methodologies, trauma system assessment, and compliance standards. Desired Skills & Competencies: Deep knowledge of trauma care standards, healthcare operations, and accreditation requirements. Exceptional communication, coaching, and leadership skills, capable of engaging multidisciplinary teams and external partners. Strong analytical skills, with the ability to interpret clinical and operational data and develop actionable strategies. Proficiency with hospital information systems, registry software, and data management tools. Effective time management and organizational skills, with the ability to prioritize in a fast-paced environment. Demonstrated ability to foster teamwork, staff development, and a culture of continuous improvement and safety. Commitment to community engagement, injury prevention initiatives, and advancing trauma care standards regionally and nationally. What We Offer: Opportunity to lead a premier trauma program with national recognition and significant community impact. Collaborative and innovative work environment dedicated to excellence. Professional growth through ongoing education, certifications, and leadership development. Competitive salary and comprehensive benefits package. Supportive leadership team committed to your success and the advancement of trauma services.

Job Title: Customer Support & Partnerships Coordinator Employment Type: Full-Time About Us: At MyFairMahjong.com, we're redefining tradition with beautifully designed mahjong sets and accessories that connect generations through play. We're a fast-growing lifestyle brand known for our thoughtful details, vibrant community, and standout customer service. Based in Dallas, we're building a dynamic team and looking for someone who is organized, enthusiastic, and excited to grow with us. About the Role: As the Customer Support & Partnerships Coordinator, you'll be a key team member ensuring our customers and partners feel seen, heard, and supported. You'll manage customer support tickets, handle affiliate and wholesale program coordination, and contribute to the smooth operation of our day-to-day business. This role is perfect for a recent graduate or someone early in their career who thrives on connection, creativity, and customer delight. Key Responsibilities: Respond to customer inquiries via email and support platform with clarity, warmth, and efficiency Troubleshoot order issues, shipping concerns, and product questions Manage returns, exchanges, and feedback tracking Maintain internal knowledge base and help identify opportunities to improve processes Support affiliate program management: onboarding, tracking, and partner communications Coordinate wholesale inquiries and accounts, including vetting new partners and providing ongoing support Collaborate with the marketing and operations teams to surface trends, insights, and opportunities Provide occasional in-office support for packaging, order prep, or events as needed What We're Looking For: Excellent written and verbal communication skills Strong organizational skills and attention to detail Sales and opportunity identification Passion and or experience with luxury goods, art, etc. Tech-savvy and comfortable with tools like Google Workspace, spreadsheets, and e-commerce platforms A proactive, problem-solving attitude and willingness to learn A collaborative mindset and friendly, professional presence Recent college graduates and entry-level applicants are encouraged to apply Bonus: experience with Shopify, Gorgias/Zendesk, affiliate tools, or customer service Bonus: Mahjong enthusiast Bonus: Social media and marketing

Reports to the Tax Manager, and is responsible for coordinating the system-wide property tax function for CHRISTUS Health. This position will first evaluate the property tax needs for a system wide centralized function. Subsequently they will manage the property tax area and perform all necessary duties. Setup and monitor a property tax database for all CHRISTUS properties to assist in compliance and to determine necessary staffing. Perform research and gather data from our regional accounting teams and other groups throughout CHRISTUS Health to file timely property tax renditions. Prepare reconciliations, process property tax payments and monitor to assure timely payments. Work with our regional accounting teams to assist with general ledger monthly accruals. Collaborate with outside consultants as necessary to file exemption requests and protests. Set up new accounts upon property acquisition and close property accounts as properties are disposed. Assist in advising / training others within CHRISTUS on property tax issues. Ability to engage peers and other appropriate individuals in gathering required information, and in coordinating the property tax function. Other duties as assigned by the System Director of Tax or the Tax Manager. Requirements: Accounting, Finance or Business degree is required. BA/BS in Accounting or Finance is preferred Prior experience in a CPA firm environment or similar, in a tax role, is preferred Property tax compliance and/or consulting experience preferred. Ability to analyze, research and interpret property tax issues, document and communicate findings. Must be self-motivated, capable of taking initiative, successfully handle and prioritize multiple competing priorities, and effectively manage deadlines. Proven ability to work effectively in a team environment and have strong rapport with the executive team, colleagues, and subordinates. Strong communication skills with internal and external customer base. Solid business acumen. Previous work experience demonstrating knowledge of general policies and procedures followed in an accounting/tax department. Experience with advanced Excel spreadsheet tools preferred. Experience with Meditech and/or INFOR accounting software systems is a plus. Supervisory experience is a plus. CPA is a plus Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Associate Medical Director of OB/GYN - Managed Care (Dallas, TX) A leading health plan is seeking an experienced Associate Medical Director to provide clinical leadership, utilization management oversight, and operational support within a managed care environment. This role is hands-on and focuses on ensuring high-quality, evidence-based care for members while supporting organizational goals. Position Overview The Associate Medical Director will support senior clinical leadership in overseeing utilization management, pharmacy coordination, provider performance evaluation, and quality improvement initiatives. The role requires strong knowledge of managed care operations and Texas Medicaid regulations. Key Responsibilities Review prior authorization and appeals requests for medical necessity decisions. Conduct peer-to-peer consultations to support utilization management. Provide clinical oversight for utilization, disease management, and quality programs. Assist in developing medical policies, coverage criteria, and clinical guidelines. Analyze provider performance data and participate in provider reviews and evaluations. Support administration of the pharmacy benefit and coordinate medical-pharmacy care. Contribute to oversight of fraud, waste, and abuse programs. Participate in yearly planning, implementation, and evaluation of organizational goals. Support provider and member education initiatives. Assist in representing clinical operations with state and regulatory entities. Participate in or chair clinical and interdisciplinary committees as assigned. Identify workflow gaps and implement process improvements for efficiency and compliance. Required Skills & Competencies Strong understanding of managed care delivery models. Working knowledge of Texas Medicaid regulations. Expertise in utilization management and prior authorization workflows. Ability to lead and supervise multi-disciplinary teams. Strong communication, negotiation, and organizational skills. Ability to evaluate clinical treatment plans and apply evidence-based principles. Ability to manage confidential information and remain composed under pressure. Proficiency with computer systems and clinical review tools. Required: Board Certification in OB/GYN or relevant medical specialty (no exceptions). Active Texas medical license (or willingness to obtain). Clean malpractice and license history (highly preferred). Experience in managed care and prior authorization. Ability to oversee teams and adapt to managed care workflows. Preferred: Prior participation on a Managed Care UM Committee. Compensation & Benefits Competitive salary package; candidates encouraged to share expected range. Health, dental, and vision coverage. 401(k) retirement plan. Career growth opportunities within a mission-driven organization. Flexible schedule and strong work-life balance.

Title: Director of Payroll & HRIS Reports to: AVP, HR Services Korn Ferry has partnered with a repeat trusted client on their search for a Director of Payroll & HRIS. This is a pivotal leadership role during an exciting period of HR transformation. This executive-level role oversees payroll and HRIS for 27,000+ employees across multiple states, driving compliance, operational excellence, and actionable analytics. The Director Payroll & HRIS will partner with HR, Finance, and IT to optimize systems, enhance processes, and elevate the overall employee experience. Role Overview Lead end-to-end payroll operations, ensuring accuracy, compliance, and multi-state tax filings. Manage and develop a high-performing payroll and HRIS team supporting 27,000+ employees. Shape strategy and optimize payroll/HR technology systems (PeopleSoft, Kronos, HRIS). Build scalable processes and SOPs, ensuring compliance and efficiency. Partner closely with HR, Finance, and IT to drive integration and innovation. Develop dashboards, analytics, and reports to inform strategic decision-making. Lead any future systems integrations and upgrades. Requirements Bachelor's degree required 10+ years of progressive payroll experience. 5+ years of experience managing large-scale systems 5+ years directly managing a team of payroll and/or HRIS professionals. Experience supporting payroll for 10,000+ employees. Must be willing to work on-site from the Dallas, TX office location two or more days every week. SE: 510732009

We are seeking an experienced and strategic Director of DevOps to lead its enterprise cloud engineering and DevOps practices. This senior leadership role will be responsible for defining, implementing, and continuously improving the organization's DevOps strategy, ensuring high standards of performance, security, and operational excellence. Position Overview The Director of DevOps will oversee the design, execution, and governance of DevOps capabilities across the organization. This role will provide leadership to engineering and platform teams, drive the adoption of modern automation and delivery practices, and collaborate closely with product, architecture, and security leaders to strengthen the cloud delivery framework. Key Responsibilities Develop and own the enterprise DevOps strategy and roadmap. Lead and mentor engineering teams responsible for CI/CD pipelines, automation, and platform operations. Implement and optimize Infrastructure as Code (Terraform, Bicep) and GitOps practices. Ensure consistent, efficient, and secure deployment processes across cloud environments. Collaborate with cross-functional stakeholders to improve delivery workflows and cloud governance. Establish metrics, standards, and best practices for DevOps maturity and operational reliability. Drive continual improvement in system performance, observability, and platform resilience. Qualifications 10 or more years of experience in DevOps, Cloud Engineering, or Platform Engineering. Proven expertise with Azure, Azure DevOps, GitHub Enterprise, CI/CD tools, and Infrastructure as Code. Demonstrated leadership experience managing engineering and architecture teams. Strong background in scaling cloud platforms and implementing enterprise-grade automation. Excellent communication, strategic thinking, and stakeholder management skills. What the Company Offers The opportunity to lead an organization-wide DevOps transformation. A collaborative, innovative environment focused on engineering excellence. Competitive compensation, benefits, and professional development opportunities.

⚡MEP Preconstruction Director | Data Center Construction 📍 Dallas, TX | 💼 Full-Time Seeking an experienced MEP Data Center Professional with experience as a Preconstruction Director in Electrical Construction to lead a business unit with responsibility for profit and loss, safety, quality, and client satisfaction. This role will lead the Preconstruction MEP Data Center Division, overseeing the senior leadership team and strategic success of projects through full completion. 🔑 Key Responsibilities Lead and manage multiple Preconstruction Processes within large scale Data Center projects. Ensure safe practices, quality standards, and financial performance Drive client development and long-term business growth Mentor and develop project teams, Preconstruction Managers & Estimators. Oversee contracts, estimating, risk management, and project execution Directly supervise large teams through full strategic execution for client satisfaction 🧰 Qualifications Master's in Construction Engineering & Management (or equivalent experience) 15+ years in electrical construction with a proven track record of success 10+ years in Data Center Preconstruction with 5+ years at a Senior Level Strong leadership, communication, and organizational skills Proficiency in Microsoft Office, project management, and estimating software PMP and OSHA 30 preferred; state electrical license required Willingness to travel up to 40% as required. This is a Director Level role for someone passionate about growing a Data Center division with a strong background in electrical construction and desire for exceptional standards in safety, client relationships, and delivering profitable, high-quality projects. Must be located in an area with access to a major airport for travel. 📞 ************ 📩 ******************************

Director of Racquet Sports at Las Colinas Country Club | Premier Golf & Events in Irving, TX Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Racquet Sports Director is responsible for overseeing a diverse range of activities, including tennis, pickleball, and squash, tailored for participants of all ages and skill levels. In this role, you will develop and promote innovative programs that foster engagement and participation, ensuring that the highest standards of service are delivered to our members and guests. As the Racquet Sports Director, you will organize and lead tennis clinics and private lessons, creating an inclusive and dynamic environment that encourages members to explore and enjoy our racquet activities. Additionally, you will actively promote racquet sports memberships to potential prospects, serving as the club's racquet ambassador and championing the overall value and experience of our club community. As the Director, you will also supervise and mentor the racquet sports staff, fostering a collaborative team environment that prioritizes professional development and excellence in service delivery. Day-to-Day: * Conduct orientation sessions for new members, introducing them to the racquet facilities and available programs. * Promptly address and resolve member/guest complaints using service recovery practices, and keep the supervisor informed of any issues as they arise. * Organize, schedule, and promote a variety of racquet-related events, including social gatherings, leagues, round robins, drop-ins, ladders, tournaments, and lessons that engage members and support their health and wellness goals. * Develop and promote a range of racquet clinics and programs for adults, juniors, and seniors, including "First Serve," "Right Start," and "First Pickle." * Collaborate with the Member Relations Coordinator to effectively market racquet events and special promotions. * Lead the recruitment, coaching, mentoring, and training of all racquet staff, ensuring alignment with the club's values and philosophies. Maintain operational excellence and uphold the club's service standards to exceed member and guest expectations. * Ensure racquet courts and facilities are maintained to professional and aesthetic standards and create a safe environment for all users. * Maximize the utilization of the club's racquet facilities to retain current members and attract new ones. * Oversee daily operations, ensuring all tasks in assigned areas are completed to meet club standards maintaining clean and organized work areas, arranging furniture/equipment, removing debris. * Manage the racquet and related departments to achieve financial performance goals, meeting budgetary, revenue, and profit objectives. * Prepare the annual budget, provide accurate monthly forecasts, and ensure adherence to company standards and policies About You: Required * A bachelor's degree in Sports Management, Recreation, Physical Education, or a related field. * A minimum of 4 years of experience in racquet sports programming or management, with a strong background in tennis, pickleball, and squash. * A minimum of 3 years of experience conducting group racquet sports clinics, private lessons, or instructional programs for players of varying skill levels, including juniors and adults. * A minimum of 2 years of experience organizing and running social events for members. * A recognized certification from a reputable pickleball organization (e.g., PPA, USPTA, or PTR) is required with a minimum playing ability of 4.5+. Preferred * A minimum of 2 years of experience in a supervisory role within a racquet sports environment is highly desirable. * Excellent experience with ROGY programs. * Demonstrated ability to develop and implement engaging programs for various skill levels and age groups. * Excellent experience in a customer-facing role, preferably in a sports or recreation environment, with a strong focus on delivering exceptional member/guest service. * Excellent experience in promoting pickleball programs, lessons, and memberships to help drive engagement and participation. * Demonstrated ability to work well with people of all ages and abilities, demonstrating strong communication and relationship-building skills What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Want to learn more? Visit *********************** for full details. * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Job Description Mustang Creek Estates is looking for a high-energy, experienced senior living professional to lead the high-quality experience our seniors deserve! The Experience Director is responsible for the oversight of all company initiatives related to the resident activity program, meal planning, meal service, and first impressions. The Experience Director serves as part of the campus support to ensure that company standards and policies, and procedures are understood, trained, and implemented. This position has a broad oversight for an engaging resident experience, ensuring our homes are welcoming and maximizing resident satisfaction. Essential Duties and Responsibilities The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assisted Living and Memory Care Activity Programs Support of campus Activity Directors for engaging and well-rounded resident activities Develop and maintain an annual event and company-wide calendar for all resident activities Ensure activity standards are developed and maintained for all campuses in conjunction with the campus Activity Director Weekly oversight that activities are being completed by the campus and resident engagement is maintained Monthly review of campus activity calendars in conjunction with the campus Activity Director Monthly/Quarterly Activity Director meetings and trainings Assist Human Resources in the planning and execution of company-wide events for Assisted Living Week and holiday events Menu and Meal Service Support of campus resident meal and menu services program Management of menu planning and food procurement services. Responsible for a bi-annual menu and recipe rollout, inventory planning, and tracking for meal services Frequent audits for menu accuracy, meal serving standards, and meal budget tracking Resource and support for Administrative Assistants on campus for the weekly menu Develop and execute themed meals company-wide for holiday events Tour Readiness Support of campus Tour Readiness (Welcome Ready) program Responsible for campus training on tour readiness and preparations Frequent audits for all campuses of their tour readiness standards Create a plan of action for campuses when they are behind in the tour readiness standards Assist Sales Directors and Executive Directors in compliance efforts Other responsibilities and duties as assigned Qualifications Minimum of 5 years relevant experience in Activity development and planning with an Assisted Living/Memory Care background Must possess and maintain a current NCCAP certification in activities Ability to read, write, and speak English fluently Excellent customer service skills with a strong focus on hospitality Must have a reliable vehicle for local transportation Must have a valid Texas Driver's License and the ability to maintain state insurance coverage Ability to act in a resident's best interest Ability to act and supervise in a professional and courteous manner Must have excellent interpersonal and communication skills Ability to follow MCE policies and procedures Ability to attain Mustang Creek Estates Team Member Characteristics: Patience - Joy in Service - Team Oriented - Responsible - Flexible

COMMUNITY DIRECTOR Seize Your Career Opportunity at Kairoi Residential At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen. What a Typical Day Could Look Like Life as a Community Director means that no two days are alike and exciting new challenges and goals always present themselves. In this role, you are the leader of the community and will exemplify the Kairoi belief of Servant Leadership by guiding your team in many areas: resident relations, maintenance operations, reporting and accounting, leasing, and more. You will get to practice the 5% distinction and create a welcoming environment that future residents are thrilled to call “home”. You are the Team Leader and Mentor You will have the opportunity to recruit, hire, and develop your own team. You set the tone for the team! The moment they are hired on, you are responsible for a positive onboarding experience, hands-on training, and effective communication of community goals and expectations. In addition to continually coaching your team to success, you will handle annual performance reviews, frequent individual associate check-ins, and support additional training classes and requirements as necessary. Communication, followed by positive action, in this role is critical! You will lead your team by example, problem solve with them, and make the final decision on any major concerns that affect the community operations. You will empower your team to be confident in handling their responsibilities, but offer support when necessary. You are responsible for ensuring your team follows all emergency procedures, local, state, and federal regulations. You are the Resident Relations Expert To sum up the 5% Distinction it means to go that extra step, the extra mile, the extra 5% to create a moment of distinctive service experience for your residents. As the Community Director, you are responsible for ensuring that your team actively practices the 5% Distinction with excellent customer service. All final lease decisions and agreements are approved and signed by you. If there are any resident concerns, complaints, or moments that need attention, you will be responsible for promptly addressing and resolving them. An important part of your role is maintaining resident retention; therefore, you will be responsible for supporting your Assistant Community Director with resident retention efforts and continually keep open communication with residents. You are a true Business Manager In essence, you are running your own community like it is a business. This means you are responsible for managing the budget preparation, financial reporting, and flow of community income. The goal is to maximize NOI while providing a positive resident and associate experience. You will ensure that your community is in excellent condition through regular inspections, vacant apartment home inspections, office cleanliness, amenity equipment upkeep, and more. You will support your Service Manager in managing inventory, approving vendor contracts, and ensuring all safety practices are followed properly. Part of your role is attracting new residents and forming business relationships. This will be done through outreach marketing, online marketing efforts, resident event business sponsorships, and more. Communication is key with your leaders as well. Keeping Regional leaders, senior management, and owners informed of what is happening at your community. The Kairoi Perks Package - All for YOUR Benefit! Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based. Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price. Retirement Planning. We offer a 401k program with a company match. Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program. Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more. Training. We want to help you grow! Be prepared to attend and participate in training as required. Requirements Key Skills and Abilities Needed to Succeed in This Role: A person with a positive attitude, willingness to serve, a history of excellent customer service experience, and a desire to lead a team with integrity will thrive in our organization. Someone that is proven to mentor, develop, and promote their associates will help our associates feel empowered and valued. A minimum of 5 years in the multifamily industry is important. Leadership in the hospitality field will fill this requirement as well. You must prove at least 2 years of experience managing and leading a team of multi-family professionals. We value education! Therefore, an associate's degree, bachelor's degree, two- three years of related training, or a combination of education and experience is required. CAM, or IREM certifications is highly desirable! Opportunities at Kairoi are Equally Seized Kairoi is an equal opportunity employer, and we strongly encourage applications from everyone regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We provide an accessible candidate experience, but please let us know if you need any additional accommodations or adjustments throughout the interview process. This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening, as well as your possession of a valid driver's license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned. Salary Description $79,000-$82,000/Annually

Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. This position will provide innovative, strategic leadership and comprehensive services to drive student retention and improve student satisfaction for 7 residential Cox MS programs and partner programs, totaling 700 students; lead and develop the MS Associate Director (1 FTE) and actively support ongoing strategic planning; foster a culture of continuous improvement by identifying and integrating best practices; benchmarking services against peer and aspirant institutions; introduce creative approaches and solutions to the design and delivery of programs and services; support MS Admissions to attract and yield candidates; serve on GSEE Leadership Team with Assistant Dean, Director of Online Programs, Director of Residential Programs, and Director of Enrollment. Essential Functions: * Provides overall leadership, vision, direction, coordination and delivery of residential MS student enrollment and engagement, working through student issues and academic decision making. Hire, train, supervise and develop one direct report. Develop and implement residential MS strategic plan. * Partner with Assistant Dean of Graduate Student Enrollment & Engagement and Directors of other GCOX programs in constructing enhancements to practices and improve the overall student experience which impacts student satisfaction, improve retention metrics for student success, managing those decisions, and providing recommendations for variations as needed. * Partner in planning and executing specific events to connect alumni with students, connect students with students, orientation programming, related opportunities to enhance overall student sense of belonging; coordinate with other department staff to ensure goals and logistical requirements are delivered and met; assess effectiveness and evaluation of all MS events. * Support MS Admissions in representing Student Enrollment & Engagement in admissions and recruiting activities such as information sessions and yield-focused conversations with high-potential prospective applicants. * Prepare reports regarding programs, degree completion, student learning outcomes and assessment plans, probation, and other required data and information as directed and in a timely manner. Implement strategies specific to improving student retention, student success, and student satisfaction outcomes for residential MS students/programs. * Guide team to develop and maintain marketing content for website and other publications. * Participates in industry/function-specific events (i.e. conferences, workshops, etc.) for professional development & department visibility. Serve as staff liaison and interacts with MS partners. * Requires evening/weekend work for student related events and programming. Requires one night per week to work an adjusted schedule to assist with keeping the office open until 6:30 p.m. for our evening class students. Education and Experience: A master's degree is required. A minimum of five (5) years of experience is required. Prior student success or academic advising and coaching experience required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills with the ability to prioritize and manage multiple tasks concurrently. The ability to be flexible and adapt quickly to changing priorities is essential. A working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required. Familiarity with PeopleSoft student records system is strongly preferred. Physical and Environmental Demands: * Sit for long periods of time * Stand Deadline to Apply: Priority consideration may be given to submissions received by October 12, 2025. This position is open until filled. EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.