Sr. Director, PMO & Strategic Programs
Program director job in Miramar, FL
Sr. Director, PMO Leader & Strategic Programs
REPORTS TO: VP, Technology Strategy & Innovation
ABOUT US
Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community.
POSITION OVERVIEW
The PMO Leader & Technology Strategic Programs is responsible for establishing and leading enterprise-wide global portfolio governance, ensuring that technology initiatives are aligned with strategic business objectives and deliver measurable value. This role oversees the organization's project management standards, facilitates effective prioritization and resource allocation, and drives benefits realization across the organization. By fostering organizational maturity in project delivery and strategic program management, the PMO Leader enables successful execution of complex initiatives that support digital transformation, operational efficiency, and enterprise growth.
RESPONSIBILITIES
Lead enterprise portfolio governance, including the intake, prioritization, and funding of all technology initiatives to ensure alignment with strategic business objectives (Responsible).
Establish, enforce, and continuously improve project management standards, methodologies, and policies across the organization to ensure consistency and excellence (Responsible).
Provide transparent reporting and insights to executive stakeholders through dashboards, KPIs, and scorecards, enabling informed decision-making (Informed).
Collaborate with business leaders and stakeholders to align technology investments and projects with enterprise strategy and priorities (Informed/Consulted).
Oversee benefits realization programs to ensure technology investments deliver measurable business outcomes and value (Responsible).
Mentor project managers and build organizational project management capabilities, fostering a culture of disciplined delivery and continuous improvement (Responsible).
Manage the intake process for new initiatives, ensuring proper evaluation, prioritization, and resource allocation (Responsible).
Track, report, and analyze project performance, risks, and issues to ensure timely mitigation and resolution (Informed).
Facilitate cross-functional collaboration to maximize project success and organizational agility (Responsible).
Support strategic programs that drive enterprise transformation and operational efficiency (Responsible).
KNOWLEDGE & QUALIFICATIONS
10+ years of experience in portfolio, program, or project management, with at least 5 years in a leadership or senior PMO role (Leadership experience).
Proven experience leading enterprise PMOs or governance functions within complex organizations.
Strong knowledge of financial management, benefits realization, and business-IT alignment.
Expertise in both Agile and traditional project delivery methodologies, with relevant certifications (e.g., PMP, PgMP, PMI-ACP).
Excellent communication, facilitation, and stakeholder management skills, capable of engaging executive leadership.
Demonstrated ability to foster organizational maturity in project management practices.
FINANCIAL RESPONSIBILITIES
Oversee a portfolio of technology investments with budgets typically ranging from $50M to $200M.
Ensure the realization of benefits and ROI from strategic programs and projects, aligning investments with business value metrics.
Monitor and report on portfolio performance, including cost control, resource utilization, and benefits realization.
Program Manager
Program director job in Miami, FL
About the Role
The SRE Program Manager is responsible for driving large-scale reliability, availability, and operational excellence initiatives across engineering teams. This role combines technical understanding of SRE principles with strong program management capabilities to deliver cross-functional projects, improve systems resilience, and ensure consistent adherence to reliability standards.
Key Responsibilities
Establish reliability KPIs: SLOs, SLIs, SLAs and enable teams to track and maintain them.
Lead incident management process improvements, including post-incident reviews (PIR) and root cause analysis (RCA).
Oversee observability, monitoring, and automation improvements across platforms.
Manage operational risk assessments and ensure compliance with reliability, performance, and availability standards.
Required Skills & Experience
Technical Expertise
Strong understanding of SRE principles: automation, monitoring, SLIs/SLOs, incident management, capacity planning.
Familiarity with cloud platforms (AWS/ Azure/ GCP).
Experience with monitoring/observability tools (Prometheus, Grafana, Splunk, Datadog, New Relic, etc.).
Knowledge of DevOps, CI/CD pipelines, containers, and microservices (Docker, Kubernetes preferred).
Program/Project Management
7+ years of experience managing large technical programs, preferably in SRE, DevOps, or Cloud Infra.
Proven experience with agile methodologies, risk management, and release governance.
Strong documentation, reporting, and stakeholder communication skills.
Soft Skills
Ability to influence without authority and drive outcomes across multiple engineering teams.
Excellent analytical, problem-solving, and decision-making abilities.
Strong communication skills with experience interacting with senior leadership.
Boutique Assistant Director
Program director job in Miami, FL
Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations based in Miami, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world's most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose.
Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication.
Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across key luxury markets, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint.
Position Overview
The Boutique Assistant Director serves as a senior leader within the boutique and the primary partner to the Boutique Director. This role is responsible for supporting strategic execution, driving commercial performance, and upholding the Maison's elevated standards across client experience, team leadership, and operations. In Miami, this role requires a leader deeply attuned to global UHNW clientele, cultural tastemakers, and international collectors, with the ability to navigate high-profile client relationships while maintaining discretion, sophistication, and operational excellence.
Key Responsibilities
Partner with the Boutique Director to execute boutique strategy, sales objectives, and operational priorities
Uphold and deliver an exceptional, highly personalized client experience aligned with Abel Richard's Maison standards
Lead advanced client development initiatives with UHNW collectors, international clients, and key cultural figures
Drive sales performance through CRM strategy, KPI oversight, and senior-level clienteling
Support and lead private appointments, bespoke experiences, and exclusive brand activations
Coach, mentor, and elevate senior Client Advisors and leadership team members
Ensure excellence across inventory management, visual presentation, and daily boutique operations
Serve as acting Boutique Director when required, maintaining leadership continuity and operational control
Requirements
Minimum 7 years of experience in high or ultra-luxury retail
At least 3 years in a senior leadership role (Assistant Director, Senior Manager, or equivalent)
Proven success managing UHNW client portfolios and high-value transactions
Strong understanding of Miami's global luxury market and client expectations
Exceptional executive presence, communication skills, and professional discretion
Multilingual fluency preferred (Mandarin, French, Arabic, or Spanish)
Advanced proficiency in CRM platforms, leadership development, and luxury event execution
Why Join Us
At Abel Richard, leadership is defined by vision, precision, and cultural fluency. This role offers the opportunity to shape boutique performance, influence brand presence, and contribute meaningfully to the growth of a modern luxury Maison.
Our Commitment
Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.
Program Manager II Youth Division
Program director job in Miami, FL
Salary: $70 - $80k annually
BSIs Youth Services Program delivers evidence-based curricula and support services to middle and high school students across Miami-Dade and Broward Counties. The program focuses on improving healthy relationship outcomes through our Heart Skills framework. BSI aims to equip youth with the tools needed to make informed decisions and build meaningful connections with friends, family members, and within their communities. Services are provided in schools, community centers, and virtually, in alignment with local and federal standards.
The Program Manager
oversees the implementation, compliance, and quality of youth development programs. This role manages contracts, supervises staff, ensures program fidelity, and maintains alignment with BSIs mission. The manager is responsible for data analysis, reporting, budgeting, and stakeholder engagement.
Additional Responsibilities and Duties.
Program Manager will ensure direct reports are properly trained on: Contract Compliance, Program Curriculum, Youth Development Strategies, and Identifying and Reporting Child Abuse and Neglect, and additional
training as required by funders.
Program Manager will ensure all staff follow State requirements on reporting child abuse and neglect.
Create and maintain
necessary systems for effective program management.
Create and/or update documents such as: SOPs, Participant Application (intake form), Parent Handbook, Policies & Procedures, and Surveys required by the funder and/or BSI.
Update Contract amendments or modifications as needed.
Update Continuation Application for funding renewal, at the end of each program year.
Maintain good working relationships with the Contract Managers, program staff, evaluator and curriculum developer, as well as community leaders and partners.
Work together with the Accounting Manager and accounting for budget purposes, spending the money allotted by the end of each quarter.
Give administrative guidance and support to Program Lead, Site Supervisors, Instructors/Facilitators, Contracted Professionals, Data Analysts, and Finance team.
Monitor coordination and scheduling of all the mandatory program's activities and other events.
Ensure program is properly staffed at all times, including those contracted for Professional Services.
Ensure reports, assessments and other deliverables are completed by staff and participants and meet reporting deadlines.
Ensure the Data Department is analyzing all data, catching any errors or omissions on all programmatic data collected and that staff adhere to proper data collection practices.
Travels regularly
to programmatic sites between Miami-Dade and Broward County to oversee program implementation, ensure compliance and maintain high-quality programming.
Complete program observations and curriculum fidelity implementation, if applicable.
Manage a team of 5 staff, including onboarding, training, performance evaluations, completion of required training, and when necessary, administering PIPs, verbal/written warnings, probationary reviews, and annual evaluations.
Other duties as assigned.
Required Experience, Qualifications and Skills
Bachelors degree required in education,
social work, youth development
or related field
Bilingual English/Spanish required
Five (5) years minimum experience in youth and family program development and administration.
One (1) year minimum of supervisory experience
Leadership skills to lead team members towards achieving a common goal.
Excellent self-starter and self-motivated.
Grants management and contract review experience is a plus.
Proficiency in computer skills and programs such as Microsoft Office: Word, PowerPoint, Outlook and Excel.
Ability to learn new software and utilize new tools.
Time Management skills.
Highly organized, detailed oriented and dependable
Excellent communication skills (written and verbal).
Resourcefulness: the ability to address problems large and small
Strong interpersonal and conflict resolution skills
Able to prioritize and respond quickly to program needs.
Must be able to prioritize tasks effectively.
Essential Job Demands and Responsibilities:
Must be able to successfully pass Level II background check.
Have reliable transportation.
Able to travel to multiple locations in a single day (sometimes within various counties).
Available to work occasional evenings, weekends, overnights, and conduct out of state travel as required.
Implement core values for all tasks and activities within the workplace.
Competencies:
Leads teams effectively
Builds collaborative partnerships
Communicates clearly
Manages multiple priorities with attention to detail
Benefits & Perks:
At Be Strong International, we value the well-being and work-life balance of our team. We offer:
Hybrid schedule (4 days in-office, 1 remote)
403(b) retirement plan
Health, dental, and vision insurance
12 PTO days + all federal holidays
Paid Spring and Winter Breaks
Physical Demands:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to references and Level II background screening and Sex Offender background check successfully passed.
Program Manager, Strategic Initiatives
Program director job in Fort Lauderdale, FL
Are you a forward-thinking leader passionate about IT lifecycle services, PCaaS innovation, and business transformation? Future Tech Enterprise is seeking a Program Manager to directly support our Vice President of Corporate Strategy. This role is pivotal in shaping new business opportunities, building thought leadership in the PCaaS space, and driving seamless program adoption across the enterprise.
The ideal candidate combines strategic vision with operational excellence-balancing customer-facing content creation and business development support with the practical execution required to onboard, train, and transition new Program Managers into customer-facing roles.
This position reports directly to the Director of Program Management while serving as the primary program support for the VP of Corporate Strategy.
This full-time, on-site position is based in Fort Lauderdale, FL. The work hours are Monday-Friday, 8:30a -5:30p.
Our benefit offerings include Medical, Dental & Vision insurance, 401k with company match, and PTO. This position includes responsibilities working with government contractors; therefore, U.S. Citizenship is a requirement. Key ResponsibilitiesStrategic & Business Development Support
Partner with the VP of Corporate Strategy in new business conversations, providing program management insight and operational depth to customer discussions.
Research, design, and present forward-leaning PCaaS models, frameworks, and business cases that position Future Tech as a thought leader in IT lifecycle solutions.
Create executive-level presentations, pitch decks, and solution narratives that highlight the value of Future Tech's service offerings.
Translate technical capabilities (ServiceNow, ERP, PCaaS operations) into business outcomes tailored for prospective customers.
Program Enablement & Training
Support the transition from business development to program execution by preparing standardized onboarding frameworks, project plans, and handoff materials.
Train, mentor, and support new Program Managers during onboarding to ensure seamless integration into customer programs.
Act as an interim program resource during customer transitions until a permanent Program Manager is assigned.
Thought Leadership & Innovation
Stay informed on emerging PCaaS trends, IT service models, and digital lifecycle innovations; distill insights into practical strategies and customer-ready content.
Partner with senior leadership to shape Future Tech's go-to-market messaging, differentiating our PCaaS models from competitors.
Identify opportunities to productize internal processes or service differentiators into marketable solutions.
Data, Reporting & Continuous Improvement
Develop program models, ROI analyses, and executive dashboards to support strategic decision-making.
Collaborate with ServiceNow Analysts and ERP teams to ensure accurate alignment of new business concepts with operational execution.
Standardize repeatable reporting templates and transition materials for new customers.
Qualifications & Requirements
This position includes responsibilities working with government contractors; therefore, U.S. Citizenship is a requirement.
Experience
5+ years of experience in IT service delivery, program management, or PC lifecycle services, with exposure to business development and strategy.
Demonstrated ability to support senior executives with customer-facing presentations, data analysis, and strategic initiatives.
Hands-on experience with ServiceNow workflows and ERP processes.
Proven success in bridging strategy and execution, particularly in program onboarding or enablement roles.
Education & Certifications
Bachelor's degree.
ITIL Foundation certification (preferred).
PMP or other program/project management certification (preferred).
Skills & Proficiencies
Advanced Microsoft Excel and PowerPoint (data modeling, pivot tables, dashboards, executive-ready presentations).
Strong writing, storytelling, and content creation skills with the ability to craft compelling customer narratives.
Ability to mentor, train, and develop program management talent.
Strategic thinker with a customer-first mindset and a commitment to innovation and continuous improvement.
Why Join Us?
This is a high-visibility role that places you at the center of Future Tech's growth strategy. You will not only help win new business but also shape the future of PCaaS delivery models, working alongside executive leadership while directly impacting customer outcomes and organizational scale.
#LI-Onsite
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Auto-ApplyProgram Director - ASN-Training Center
Program director job in Hialeah, FL
Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Major Responsibilities: It is the purpose of the Program Director of Nursing to provide assistance to the Department Head on the proper functioning and evaluation of the program. The Program Director of Nursing supports the Department Head with active involvement as a leader in developing, coordinating, and helping supervise all aspects of the Program. The Program Director of Nursing shall assist in carrying out all functions necessary and required for compliance with all regulations. Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
Special Projects: Execute special projects assigned by the President or supervisor.
Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities: The Program Director of Nursing assists the Department Head of Nursing on as follow: 1. Oversee and guide the Registered Nursing Program. 2. Assists the Department Head of Nursing in the development of the admission, retention, and progression criteria. 3. Interviews and screens students and faculty for the campus assigned. 4. Provides faculty orientation (lecture and clinical instructors) 5. Evaluates and tracks all nursing students registered in prerequisite courses. 6. Verifies and signs nursing faculty hours to make sure they follow the assigned schedule and reports them to Payroll Office. 7. Assists with the program's schedule and the clinical schedules. 8. Attends/participates in all nursing meetings and administrative meetings. 9. Attends/participates in affiliation institution meetings. 10. Prepares orientation, graduation, pinning ceremony, and nursing events in assigned campus. 11. Ensure that all students receive their required hours of instruction, lab and clinical practices. 12. Supervise the instructors during all phases: lectures, skills labs, and clinical rotations. 13. Review, at least annually, the faculty the progress of the University. 14. Ensure the proper maintenance of program's records and documents, faculty folders, student's folders, other reports and curriculum meetings. 15. Prepare the program's schedule and the clinical schedule with the appropriate faculty, on a semester basis. 16. Ensures that the program's syllabi are updated, and copies are administered to the Vice-President of Academics Affairs, the campus Dean, the college Library, and the faculty. 17. Complete all documentation and reports required by the Board of Nursing. 18. Maintain and acquire the appropriate number of clinical facilities. 19. Supervise the students in the clinical practices as well as assists the Department Head of Nursing ensures that all classes are taught on all campuses at an appropriate level of instruction. 20. Visiting and maintaining communication with the clinical facilities. 21. Assists the Department Head of Nursing to provides the Vice-President of Academics Affairs with the planning and evaluation report of the program. 22. Continuously oversee actions for improvements at campus level sited in the Practical Nursing Program Director's Planning, Assessment, and Implementation Form and make recommendations. Education / Experience Requirements: • Must be a registered nurse (RN), with an active, unencumbered Florida Nursing License. • Must hold a master's degree in nursing from an accredited program and institution. • 2 years management experience. • 5 years clinical experience in nursing. • 3 years teaching experience. • Good critical thinking, communication, and leadership skills. • Good planning and problem-solving skills. • The ability to work under stressful conditions. • Experience working independently but contributing within a team environment. • Excellent oral and written communication skills • Excellent interpersonal and time management skills Skills: • Management - communicating with and facilitating discussions among a diverse range of highly educated professionals across a variety of disciplines. • Goal setting - setting reasonable, yet high targets, and creating a plan for attaining those targets. • Planning - organizing and prioritizing the needs and goals of a program. • Team player with strong work ethic who takes initiative. • Outstanding communication, public speaking, and presentation skills. • Ability to meet deadlines without sacrificing quality. • Ability to work in a fast-paced environment with competing priorities. • Strong communication and interpersonal skills, collaborative work style. • Solution-focused with strong problem-solving and conflict resolution skills. • Student-centered approach; balances team and individual responsibilities. • Computer proficiency, including Microsoft Office, Outlook and basic database applications. • Ability to be present and on the job during all periods deemed critical by management. Applicants will provide evidence of prior success in teaching, service to the institution in a significant and impactful manner, and scholarship as it relates to the individual's chosen field. Job Type Full-time
Schedule
Monday to Friday
Variable: Day shift & Evening shift
Auto-ApplyAfter School Programs Educator - Palm Beach, FL
Program director job in Lake Clarke Shores, FL
Job Description
Become an After School Educator with HOKALI!
Are you ready to turn your passion into a purpose? HOKALI, a Y Combinator-backed leader in after-school programs, is looking for vibrant and dedicated instructors to join our thriving community! We partner with over 200 schools across the U.S., empowering students to explore new interests and discover their potential, all while supporting instructors like you to do what you love and make a real impact.
What you´ll do:
Lead dynamic, fun, and educational classes in your area of expertise.
Inspire and empower students to build confidence and embrace new interests.
Contribute to impactful after-school programs that truly make a difference in young lives.
We're Actively Seeking Instructors with Experience in:
Sports: Soccer, Basketball, Flag Football, Gymnastics, Pickleball, Tennis, Volleyball
Dance: Afro Dance, Ballet, Breakdance, Contemporary, Hip Hop, Jazz, K-pop
STEM: Coding, Lego, Robotics, STEAM
Enrichment: Chess, Cooking, Speech & Debate, Writing
Wellness: Meditation, Stretching, Yoga, Grounding
Performing Arts: Improv, Musical Theatre, Theatre & Acting, Music Theory, Vocal Training
Languages: Spanish, Portuguese
Martial Arts: Jiu Jitsu, Karate
Visual Arts: Crafts, Digital Arts & Design, Drawing and painting
After Care
Requirements
Experience working with children in after-school or educational settings (Required)
A background in education, child development, or a related field (Preferred)
Availability to work from Monday through Friday, between 7:00 to 9:00 AM and 1:00 to 6:00 PM (Required). Please note that our programs don't cover the entire time frame; however, they are always scheduled within those times.
Benefits
Competitive hourly pay
Flexible weekly schedule
Lesson plans, materials, and full support provided
Opportunity to teach what you love and specialize in
A warm, inclusive, and mission-driven community
Opportunities for professional growth and development
If you're passionate about sharing your skills and shaping young minds, we want to hear from you!
Apply today and join the HOKALI team!
Program Supervisor
Program director job in Miami, FL
At Catapult Learning, we provide educational solutions that generate academic achievement and better life outcomes for students. Join Catapult Learning and become a part of a national organization with a legacy of more than 45 years of student impact.
Overview
Catapult Learning is seeking a mission-driven Program Supervisor to manage and support the delivery of high-quality instructional services in schools across the region. This leadership role ensures program alignment with Catapult Learning's educational standards, oversees the performance of teaching staff, and fosters strong partnerships with school stakeholders.
The Program Supervisor plays a key role in student success by guiding teachers, communicating with school leaders, managing instructional resources, and collaborating with the Education Quality team to maintain high standards of excellence. If you're a strong communicator with a passion for instructional leadership and team development, this may be your next meaningful move.
Responsibilities
Instructional Oversight & Program Quality
* Monitor and support instructional program delivery to ensure adherence to Catapult Learning standards and educational outcomes.
* Partner with the Education Quality Department to implement high-quality programming.
* Conduct regular informal and formal lesson observations; provide coaching and feedback to teachers.
* Support teachers in developing instructional strategies and schedules tailored to student needs.
* Assist with student assessments and provide support in conferencing with families and school staff.
School & District Relationships
* Establish and maintain positive, professional relationships with principals, classroom teachers, and district representatives.
* Communicate regularly with school partners to ensure smooth program implementation and satisfaction.
* Report instructional concerns and supply needs to the Regional Director.
* Collaborate with the Regional Education Quality Manager to address program challenges or instructional issues.
Operational & Administrative Support
* Manage program library and oversee materials inventory, ordering, and organization.
* Ensure program spaces meet safety and appearance standards conducive to learning.
* Submit monthly reports and additional documentation to Regional Directors and Education Quality Managers as required.
* Provide support for contract renewal and growth of existing programs.
* Assist teachers with the completion of company, district, or state-required documentation.
* Lead monthly team meetings to address instructional and operational updates.
Other duties may be assigned.
Supervisory Responsibilities
* Recruit, train, and supervise teachers and teaching assistants as needed.
* Guide teachers through Catapult Learning training and prepare them for successful Quality Assurance reviews.
* Provide coaching and feedback through pre- and post-observation conferences.
* Support teachers with classroom planning, record-keeping, and documentation compliance.
* Foster a positive and supportive team culture grounded in collaboration and continuous improvement.
Qualifications
Required:
* Bachelor's degree
* Valid teaching certificate
* Minimum of 2 years of related supervisory experience in education
* Experience teaching core academic subjects and working with diverse student populations
* Strong communication, organization, and leadership skills
* Ability to multitask and travel across multiple school sites
* Working knowledge of Microsoft Office
* Demonstrated belief that all children can learn and a flexible, positive attitude
Wherever you are in your career, there's a place for you on our team.
Be there for students at Catapult Learning partner schools in the way that works best for you: year-round and/or during summer, full-time or part-time. Our various career options empower educators to find a place that is right for this moment in their lives and careers.
Be where you're meant to be. Apply today.
About Catapult Learning
Catapult Learning, a division of FullBloom, provides intervention programs for students and professional development solutions for teachers in K-12 schools. We partner with 500+ school districts to produce positive outcomes that promote academic and professional growth. Catapult Learning is accredited by Cognia and has earned its 2022 System of Distinction honor.
FullBloom could not realize its mission or meet its business goals without the unique talents and contributions of its diverse group of professionals. Our company culture, practices, and systems reflect our values in all that we do to create an authentic and welcoming environment for all. Learn more about our company culture and Core 5 Values here.
FullBloom is an equal opportunity employer.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Pay Rate
Starting from USD $58,000.00/Yr.
Physical Requirements
PHYSICAL ENVIRONMENT/WORKING CONDITIONS/TRAVEL
Light lifting, walking, climbing stairs. Most programs are in school settings.
Auto-ApplyExecutive Program Director - Autism Residential Community
Program director job in Sunrise, FL
Employment Type: Full-time, Executive
About the Community
We are developing one of the most innovative residential communities in the country for adults with Level 1 Autism - a 140-resident, apartment-style campus in Sunrise, Florida. The community will offer full life-skills programming, vocational opportunities, transportation, recreation, and a hospitality-inspired resident experience designed for autonomy, dignity, and meaningful daily living.
The Opportunity
We are seeking a founding Executive Program Director to lead this flagship community from launch through scale.
This role offers:
· Full executive authority to build, integrate, and scale programs across residential, vocational, and community life
· A national-level compensation package (relocation available)
· The opportunity to shape one of Florida's first communities of this size and specialization for adults with Level 1 Autism
If you are open to a confidential conversation, we'd love to connect.
Key Responsibilities
Strategic Leadership & Culture
· Set the vision, outcomes, and culture for a unified, hospitality-inspired resident experience.
· Build a high-performing leadership team across residential, day programs, vocational, transportation, recreation, and family engagement.
· Establish clear KPIs and success metrics focused on autonomy, safety, engagement, employment, and community integration.
Program Design & Delivery (Level 1 Autism)
· Architect and implement life-skills curricula, social skills, and independent living preparation tailored to Level 1 Autism.
· Create employment pipelines (volunteer, internship, paid work) with employer partners.
· Develop weekly programming schedules, progression frameworks, and outcome tracking.
Operations & Hospitality
· Design staffing models, scheduling, and training pathways; set SOPs for service, safety, and resident experience.
· Oversee daily operations across a 140-unit campus, including move-ins, resident services, transportation, recreation, and facilities coordination.
· Implement hospitality standards (responsiveness, personalization, consistency) in a neurodiversity-informed environment.
Clinical Coordination (ABA-informed, not ABA-driven)
· Coordinate with external clinicians, PCPs, therapists, and service providers; ensure cohesive support plans.
· Establish protocols for medication coordination, incident reporting, documentation, and interdisciplinary collaboration.
Compliance, Licensing & Quality
· Lead compliance for APD, HCBS, Medicaid waiver, and other applicable regulatory frameworks.
· Prepare for audits; run quality assurance and performance improvement (QAPI) cycles.
· Maintain robust policies for safety, emergency preparedness, privacy, and data security.
Family & Resident Relations
· Build trusting relationships with residents and families through transparent communication, goal reviews, and regular touchpoints.
· Create resident councils, family forums, and individualized growth plans.
Community & Employer Partnerships
· Partners with universities, CARD centers, workforce boards, and employers to drive integration and employment outcomes.
· Represent the community publicly; cultivate mission-aligned partnerships.
Financial & Administrative Stewardship
· Own budgets, forecasting, and staffing plans; balance mission with sustainability.
· Implement data systems and dashboards; report performance to ownership/board.
Technology, Data & Continuous Improvement
· Select and implement case management, scheduling, and quality tools.
· Use data to iterate programs, enhance outcomes, and scale best practices.
---
Qualifications
Required
· 10+ years in autism/IDD services or adjacent fields, with 5+ years in executive or multi-department leadership.
· Experience managing large residential communities (80-200 residents) or multi-site programs.
· Deep understanding of Level 1 Autism, independent living supports, and community integration.
· Demonstrated strength in family communication, operations, staff development, and cross-functional leadership.
· Working knowledge of APD, HCBS, Medicaid waiver compliance (Florida experience strongly preferred).
· Bachelor's degree in social work, Psychology, Special Education, Public Administration, or related field; Master's preferred.
· Ability to work flexible hours (some evenings/weekends), with background checks and driver's license as required.
Skills & Traits
· Visionary program builders with a hospitality mindset and a resident-first approach.
· Operationally rigorous: budgeting, audits, staffing, SOPs, risk management.
· Data-informed decision maker; strong communicator; credible with families and partners.
· Calm under pressure; values dignity, autonomy, and inclusion.
Regional Allied Health Program Director
Program director job in Hialeah, FL
Job Description The Regional Director of Allied Health & Online supports the Chief Academic Officer as a key leadership role responsible for overseeing the academic programs and initiatives within the institution. The AVP collaborates with faculty, staff, and administration to ensure the highest standards of academic excellence and innovation. This position requires a strategic thinker with a strong background in academic administration, curriculum development, and faculty management.
Key Responsibilities:
Leadership and Management: Provide visionary leadership and strategic direction for academic programs and initiatives. Supervise and support academic deans, directors, and faculty members.
Curriculum Development: Oversee the development, implementation, and evaluation of academic curricula to ensure alignment with institutional goals and accreditation standards.
Faculty Development: Promote professional growth and development opportunities for faculty. Facilitate training, workshops, and mentorship programs.
Student Success: Implement strategies to enhance student retention, graduation rates, and overall academic success. Collaborate with student services to support student needs.
Accreditation and Compliance: Ensure compliance with accreditation standards and regulatory requirements. Lead efforts in preparing for accreditation reviews and audits.
· Distance Education Management: Oversee the development and implementation of distance education programs. Ensure the quality and accessibility of online courses and support services for remote learners.
Community Engagement: Build and maintain relationships with external partners, including industry, government, and other educational institutions. Represent the institution at academic conferences and events.
Strategic Planning: Contribute to the development and implementation of the institution's strategic plan. Align academic goals with the overall mission and vision of the institution.
Essential Duties and Responsibilities:
· Work with the college's Faculty and Program Directors, Deans, Campus Presidents and the Chief Academic Officer to assure allied health and online program effectiveness· Identify trends within the allied health professions to include best practices, industry changes, new technologies, and other significant factors indicative of curricula or course revision/update.· Participate in budget planning (maintain operational equipment, resources, and instructional/training tools).· Maintain a strategic plan for the College's and allied health and online programs and provide leadership and oversight for all degree levels· Maintain a current curriculum map and systematic plan of evaluation; reflective of on-going faculty assessment of student learning outcomes and program outcomes in determining overall program effectiveness· Evaluate, and monitor faculty/staff performance and provide feedback in a timely manner· Facilitate departmental meetings to discuss program effectiveness and methods for improvement· Attend curriculum meetings, college faculty meetings and Advisory Board meetings as determined by the College· Support programs in cultivating relationships with clinical sites, and evaluating and assure clinical education effectiveness· Maintain current knowledge of professional discipline and educational methodologies through continuing professional development· Work with the college Librarian to maintain current books, periodicals, and electronic resources relevant to professional discipline· Back-up of Program Directors, as needed· Utilize the staffing model to proactively identify hiring needs for the allied health and online programs
Additional Duties:
· Assists in managing all educational technology platforms, software, portals, etc.· Assists with managing the college catalog, all programmatic handbooks, and academic manuals.· Assists with maintaining updated Master Book List, syllabi, and Course Control Documents (CCDs).· Runs SAP each term and works with Deans to correct any errors.· Review various Power BI dashboards to identify issues to proactively address challenges.
Qualifications:
Education: Minimum Master's Degree, Doctorate degree preferred, in a relevant field from an accredited institution.
Experience: Minimum of 8 years of experience in academic administration, and education or administrative leadership roles. Minimum 4 years' clinical and teaching experience in an allied health field.
Skills: Strong leadership, communication, and interpersonal skills. Proven ability to manage complex projects and initiatives. Expertise in curriculum development, accreditation processes, and faculty management.
Knowledge: In-depth understanding of higher education trends, challenges, and opportunities. Familiarity with accreditation standards and regulatory requirements.
Required Work Hours:
A minimum of forty hours per week, plus other hours as may be necessary to complete job duties. A combination of day, evening, and weekend hours is required as needed.
Competencies: Language, Math and Reasoning
· Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.· Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distributions, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.· Ability to define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations:
Valid Driver's License
Current and Active license in an allied health field
Computer Skills:
Microsoft 365
Microsoft Excel
Microsoft Power Point
Program Manager, Early Careers
Program director job in Miami, FL
Lennar is one of the nation's leading homebuilders, focused on quality, innovation, and creating an exceptional associate and homebuyer experience. Our teams across Construction, Land, Operations, Sales, and Corporate functions work together to build communities and careers with purpose. At Lennar, we value doing the right thing, driving performance, and supporting the growth of every associate.
Program Manager, Early Careers - Field & Operations
The Program Manager leads Lennar's Early Careers programs for construction, land, and operations roles. In this role, you will manage the full program experience, from onboarding through the capstone project, and partners closely with division leaders and HR teams to ensure a consistent, high-support associate experience. The role reports to the Senior Manager and builds the next generation of field and operations leaders.
Your Responsibilities
• Lead all aspects of our Early Careers Field & Operations program, including onboarding, training sessions, field learning experiences, midpoint reviews, and the capstone project.
• Manage daily program operations for associates in construction, land, operations, and other field roles.
• Support leaders and associates with performance management throughout the program.
• Partner with Division leaders, Talent Acquisition, HR, University Relations, and Communications to deliver an exceptional early-talent experience.
• Track program data, feedback, and progress and share insights with the Talent Development leadership.
• Maintain timelines, documentation, playbooks, and communication plans for all cohorts.
Requirements
• Bachelor's degree in Business, HR, Engineering, or related field.
• 4+ years of experience in Early Careers Talent Programs, Talent Development, Construction Operations, or Program Management.
• Strong project management and communication skills.
• Proficient in utilizing data and feedback to inform program decisions.
• Ability to partner effectively with field leaders and associates.
Physical Requirements and Work Environment
• Primarily sedentary and office based, with extended periods of computer work.
• Occasional field visits to construction or land sites to support program engagement and observe associate experiences.
• Ability to sit, stand, and move between office and field environments as needed.
• Occasional travel to divisions for program activities or training sessions.
• Ability to lift up to 10 pounds for typical office or event setup tasks.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Auto-ApplyMOBILITY PROGRAM MANAGER
Program director job in Boca Raton, FL
The Mobility Program Manager is primarily responsible for transportation plans and policies to develop safe transportation solutions for the future that meet the needs and preferences of our residents, businesses, and visitors; and encourages interconnected hubs throughout the City. Responsible for the implementation of multimodal street policies, bicycle programs, furtherance of the City's transportation goals, and coordination with government entities, regional planning partners, special districts, and transit authorities to support transportation improvements. The objective of the work is to provide a safe and well-connected mobility network that provides enhanced transportation solutions throughout the City.
Under the general supervision of the City Traffic Engineer, the Mobility Program Manager will partner with internal and external resources to meet objectives and provide management and supervision of the multimodal staff or as assigned. In this role, the incumbent will assist with pursuing grants and administering grant-funded projects as they relate to multimodal transportation elements. Working closely with the Florida Department of Transportation (DOT), the Palm Beach Transportation Planning Agency (TPA), and Palm Beach County staff in coordinating and implementing Vision Zero and Complete Streets projects.
The incumbent will proactively seek opportunities to enhance the City's multimodal transportation network, informed by public input and with transparency provided via consistent attendance and presentation in public Board and/or City Council meetings.
* Leading city mobility efforts for sustainable and equitable transportation options. Work is complex and will require interdepartmental and external agency coordination. Activities will include collaborating with agencies to develop and implement mobility strategies that balance automotive dependency and promote multimodal transportation. Transit and transportation demand management are key components of the mobility strategy.
* Provides high-level and responsive customer service on sensitive multimodal transportation problems and neighborhood concerns; receives, reviews, and investigates requests for mobility and safety in neighborhoods; coordinates with other Division staff; analyzes findings; and prepares reports, recommendations and follow-up communication and education to the community.
* Acts as liaison with other local and regional transportation partners and seek opportunities through cultivating relationships to enhance the City's multimodal transportation network.
* Research funding opportunities for the City's multimodal transportation initiatives at the state and national level; drafts grant proposals and supporting documentation and ensures compliance with grant application requirements and deadlines.
* Reviews and tests concepts and design drawings related to multimodal transportation network and connectivity.
* Coordinates and prepares studies, reports, grant applications, analyses, correspondence, and recommendations.
* Coordinates transportation elements of the City's Comprehensive Plan, including monitoring of plan elements and periodic evaluation.
* Periodically collects and analyzes data examining multimodal transportation conditions and develop improvement recommendations.
* Provides input on the short and long-range transportation efforts focusing on multimodal enhancements.
* Provides public presentations and reports on multimodal transportation projects.
* Assists in the development of the Capital Improvement Project (CIP) for multimodal transportation projects.
* Meets with Developments services to encourage multimodal development projects.
* Provides day-to-day supervision of Transportation Analyst(s) and any other designated staff including training, scheduling, and directing work assignment and output as well as general guidance/direction.
* Determines scope of work, request for services, and other contractual expectations for services.
* Makes recommendations that impact the budget and allocation of budgetary resources within division.
* Maintain administrative and fiscal records, prepare reports, and collect, interpret, and report statistics relating to regular performance metrics regarding transportation.
* Provides fulltime oversight of website and mobile app content creation to keep the mobility information accurate, timely, organized, and accessible.
* Works closely with City departments and divisions to assure web navigation, presentation and content are integrated with and support other City communication initiatives and reflect City editorial, graphics, and other standards.
* Educates and trains designated City employees in using the website content management system to design and post relevant mobility information to the City website
* Uses data from website analytics and compliance software and newsletters to assist in content creation decisions.
* Prepare and/or process purchase orders.
* Attends and presents at the Citizen's pedestrian and bikeway advisory board meetings.
* Attends and presents in the City Council and Workshop meetings.
Knowledge of:
* Mobility management, Vision Zero and Complete Streets Concepts
* Policies, and Program Development Process
* Federal, state, and local laws governing pedestrian and bicycle mobility and safety.
* Experience in developing pedestrian/bicycle master plans, and first-mile and last-mile transportation solutions.
* Different transportation modes and how they interact, familiarity with how transportation services operate and of human service transportation coordination.
* Policies and regulations that impact community transportation services.
Skilled in:
* Microsoft Office Suite products to include Word, Excel, PowerPoint, and Outlook, to an intermediate degree of proficiency.
* Written professional and effective communications, memos, notices, reports, manuals, and policies.
* Methods and practices of assembling, analyzing, and presenting technical and statistical data
* Interpersonal skills, incl
* Communicating clearly and concisely, both orally and in writing, with the general public, City leadership, co-workers and consultants, to give and receive information in a courteous, honest and straight-forward manner, with a demonstrated ability to adapt communication style and format to target audience.
* Customer service best practices
* Grant writing and administration.
Ability to:
* Provides guidance to a varied group of managers and supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity.
* Supervise technical subordinates
* Establish and maintain effective working relationships with City officials, other public officials and representatives, employees, and the public.
* Communicate technical ideas effectively, both orally and in writing.
* Prepare and present clear and concise technical reports orally and in writing.
* Manage multiple projects with varying deliverables and deadlines
* Analyze complex problems and develop, recommend, and implement actionable solutions
* Bachelor's degree from an accredited college or university in civil or transportation engineering, urban planning, public administration, or related field
* Five (5) years of professional experience in a role which includes a broad range of transportation or mobility planning, transportation engineering, and policy development
* Possession of a valid State of Florida Class "E" driver's license
PREFERRED QUALIFICATIONS:
* Seven (7) years of professional experience in a role which includes a broad range of transportation or mobility planning, transportation engineering, and policy development
* Previous experience within public or municipal services, public transportation services, or related scope of work within a public municipal agency is preferred
* State of Florida Professional Engineer License (PE) and/or American Institute of Certified Planners (AICP) certification is highly preferred
Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor's degree, and additional two (2) years in lieu of an associate degree.
POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
* Criminal Background Check
* Employment Verification
* Motor Vehicle Report (MVR) Check
* Educational Verification
* Certification/License Verification
Assistant Director - Career and Academic Dual Programs Advising - 996887
Program director job in Fort Lauderdale, FL
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Supervises and mentors a team of career and academic dual program advisors, while assessing student needs, goals, interests and prior academic experiences and career goals to guide students in the design and implementation of a successful academic and career plan to ensure that students persist and graduates.
Job Category: Exempt
Hiring Range: $66,000.00
Pay Basis: Annually
Subject to Grant Funding? No
Essential Job Functions:
1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with university policies and procedures.
2. Monitors daily operating activities of department and makes necessary adjustments in work assignments.
3. Resolves escalated issues and uses career and academic advising expertise to solve complex problems and/or improve processes.
4. Manages and participates in the development of workshops and sessions on career development and academic advising topics and soft-skill development for the NSU community.
5. Assists in formulating strategic business plans for the University, college, and department.
6. Trains team to assess strengths and weaknesses in students' academic career, and personal development by identifying factors that enhance or prevent academic progress, examines alternatives based on changing goals, and interprets non-cognitive assessment results to guide students to establish realistic academic and career goals including developing an Individualized Student Success Plan..
7. Creates and oversees the communication plan to student cohort systematically, frequently, and intentionally through multiple methods, including but not limited to face-to-face meetings, group meetings, college-supported technology solutions, e-mail, telephone, text messages, and social media.
8. Provides academic advising to prospective, new, and returning students, individually or in groups, about the University policies, programs of study, degree options and online resources tools.
9. Monitors academic progress of students by analyzing progress reports from instructors, determining eligibility and satisfactory progress toward degree, identifying current and potential needs or problem areas, such as helping student's access college resources, including navigating the student portal to attain self-sufficiency in college transactions to support retention; meets or exceeds established retention goals annually.
10. Advises staff, students, and faculty on pre-professional advisement services available to undergraduate students; assists with the professional school search, application process, and submittal timelines; collaborates with students in the creation of professional school correspondence materials.
11. Informs/directs staff and students about university resources such as financial aid, scholarship/grant sources, Academic Services, Wellness Center and/or Psychological Services.
12. Compiles, maintains, analyzes, and prepares reports on data related to activities such as student engagement and retention, experiential learning, and/or career and academic success, authorizing add/drops, and conducting degree audits. Keeps advising and career statistics, work schedule and other reporting documents up to date.
13. Oversees team that works closely with the Office of Financial Aid and Academic Records regarding advisees that risk or have failed Satisfactory Academic Progress as defined by the U.S. Department of Education. Works with advisee to create and monitor plans which will allow students to meet federal requirements to continue receiving financial aid.
14. Establishes and maintains relationships with assigned Department Chair/Program Directors to understand and clarify departmental expectations. Maintains current knowledge of all the degree and certificate programs.
15. Works closely with admissions and financial aid staff to ensure direct reports are trained to advise students (e.g., pre-registration, registration, transcript evaluation and/or develop study plans).
16. Develops and revises informational materials, handbooks, and newsletters for students, departments, and college.
17. Represents institution and/or assigned program(s) at community and campus events, in meetings with other institution personnel, and during accreditation processes.
18. Oversees a cohort of students based on departmental needs.
19. Interprets and explains University and college policies and procedures.
20. Completes special projects as assigned.
21. Performs other duties as assigned or required.
Job Requirements:
Required Knowledge, Skills, & Abilities: Knowledge:
1. Personnel and Human Resources - Proficient knowledge of principles and procedures for personnel recruitment, selection, training, and supervision.
2. Psychology - General knowledge of human behavior and performance, individual differences in ability, personality, and interests; and learning and motivation.
3. Counseling - General knowledge of principles, methods, and procedures for providing career counseling and guidance.
4. Education and Training - General knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
5. General knowledge of database reporting tools.
6. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services.
7. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
Skills:
1. Supervisory skills - Proficient supervisory, training and leadership skills to manage and motivate a large team.
2. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
3. Speaking - Advanced skills in talking to others to convey information effectively.
Social Perceptiveness - Advanced skills in being aware of others' reactions and understanding why they react as they do.
4. Critical Thinking - Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
5. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
6. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
7. Active Learning - Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making.
8. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
9. Service Orientation - Advanced skills in actively looking for ways to help people.
Abilities:
1. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
4. Ability to maintain confidential information.
5. Ability to set expectations and communicate clear feedback to staff.
Physical Requirements and Working conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.
Required Certifications/Licensures:
Required Education: Bachelor's Degree
Major (if required: Finance, Education, Counseling or closely related field.
Required Experience: 1. Minimum five (5) years of career and/or academic experience.
2. Experience in a supervisory role.
Preferred Qualifications:
Master's Degree.
Is this a safety sensitive position? No
Background Screening Required? No
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
Integrated Education and Training Program Manager
Program director job in Miami, FL
Job Details Job FamilyADMIN - Professional Exempt Contractual (PEC) Grade15Salary$62,772 - $78,465DepartmentAdult Education, CEPDReports ToDirector, Adult EducationClosing DateDecember 28, 2025FLSA StatusExempt - Not Eligible for Overtime CompensationFirst Review DateOctober 13, 2025
Position Overview
The Integrated Education and Training (IET) Program Manager manages, organizes, schedules, and coordinates the Integrated Education and Training for Adult Education programs at a specified campus within Miami Dade College. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College's District Board of Trustees.
This is a temporary grant-funded position contingent upon grant funding through June 30, 2026.
This grant position will be eligible for participation in the Florida Retirement System (FRS) after 6 months of continuous employment.
What you will be doing
* Oversees the monitoring of student progress, attainment of credentials, and coordination of the IET programs offered
* Manages the coordination of Adult Education courses with Integrated Education and Training
* Manages student success efforts (student skills assessment, enrollment in occupational clusters, and literacy courses)
* Creates and manages marketing and recruitment strategies for new and existing Adult Education programs to reach the community
* Manages the fiscal integrity of the programs and evaluates, assesses, and reports enrollment fee income and expenditure
* Develops strategies to recruit, retain and transition students to post-secondary programs or workforce readiness
* Collaborates with internal and external stakeholders to create wraparound services that will ensure student retention and completion
* Maintains accuracy of course information in the system, master schedule and website
* Hires, assigns, trains, supervises, and evaluates Adult Education instructors and staff
* Assists instructors with construction of syllabi, selection of textbooks and instructional materials
* Performs other duties as assigned
What you need to succeed
* Master's degree in a related field and two (2) years of experience that is directly related to the duties and responsibilities specified; or Bachelor's degree in a related field and six (6) years of experience
* All degrees must be from a regionally accredited instituion
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Knowledge and familiarity with relevant information systems, databases, and software applications in an educational setting
* Knowledge of budgeting and fiscal management principles and procedures
* Knowledge of current developments, trends and policy of Adult Education programs
* Possess excellent organizational and communication skills (both oral and written)
* Possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies
* Possess strong leadership skills that promote dedication, creativity, innovation and growth
* Ability to evaluate, design, and implement curriculum, testing, and/or teaching methodologies
* Ability to understand and negotiate contracts
* Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
Easy ApplyBoutique Director
Program director job in Miami, FL
About Us
"To Be Distinguishable, One Must Push The Limits Of Creativity.”
Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations based in Miami, Abel Richard specializes in luxury handbags and fine writing instruments, including Montegrappa luxury pens, alongside rare, limited-edition creations that blend technology, high-tech material design, personality, and purpose. Every component tells a story. Every silhouette is a conversation starter.
Where modern luxury meets cultural edge in the heart of Miami. We're growing fast and thinking big and we're looking for someone equally bold to lead our flagship boutique and take us to the next level.
Role Overview
As Boutique Director, you will be the ultimate ambassador of Abel Richard. You'll lead a dynamic team, embody our values, and deliver an unmatched luxury experience for every client. From driving sales and building long-term client relationships to elevating operations and inspiring your team, you will set the standard for excellence in our Miami boutique.
Key Responsibilities
Client Experience & Business Growth
Lead the team to create meaningful, long-term client relationships.
Achieve or exceed boutique sales, product category, and KPI targets.
Drive client development strategies and ensure CRM tools are used effectively.
Represent Abel Richard in Miami through partnerships, cultural events, and brand-building activities.
Build relationships with high-net-worth local and international clients drawn to Miami's luxury market.
Enhance the in-store experience through hospitality and boutique amenities.
Team Leadership & Culture Building
Attract, hire, and retain top talent to build a high-performance team.
Inspire and coach leaders and associates with clear goals, recognition, and feedback.
Lead by example on the sales floor, modeling the Abel Richard client experience.
Foster a boutique culture rooted in entrepreneurship, creativity, and excellence.
Operational Excellence
Maintain an impeccable boutique environment and uphold all standards.
Oversee operations, stock management, compliance, and sustainability initiatives.
Partner with the Regional Director and Home Office to drive efficiency.
Ensure internal controls, loss prevention, and company policies are followed.
Collaborate with our sister company in Italy on global alignment.
Required Qualifications
5-10 years of retail or luxury retail management experience (fashion, accessories, jewelry, or lifestyle strongly preferred).
Proven track record in driving sales and achieving commercial results.
Established network within the Miami luxury, fashion, or lifestyle community.
Strong leadership presence, empathetic, clear, and motivational.
Skilled in CRM systems, Microsoft Office, and retail platforms (e.g., NetSuite, Lightspeed, Deputy).
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Passion for aesthetics, storytelling, and creating client experiences that resonate.
Preferred Qualifications
Experience in luxury or handbag retail, ideally with celebrity, influencer, or international clientele.
Familiarity with Miami's Design District, Art Basel, and major luxury events.
Experience scaling a boutique or brand from startup to market leader.
Knowledge of international sourcing, supply chain sustainability, and industry best practices.
Strong network in Miami's fashion, entertainment, hospitality, and luxury sectors.
Foreign language skills (Spanish, Portuguese, or French preferred, but not required).
Why Join Us
At Abel Richard, you are not just selling products you are shaping experiences and building a community around luxury. We offer competitive compensation, training, and growth opportunities within our expanding boutique network.
Our Commitment
Abel Richard is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all employees can thrive. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.
Program Manager, Strategic Initiatives
Program director job in Fort Lauderdale, FL
Job DescriptionAre you a forward-thinking leader passionate about IT lifecycle services, PCaaS innovation, and business transformation? Future Tech Enterprise is seeking a Program Manager to directly support our Vice President of Corporate Strategy. This role is pivotal in shaping new business opportunities, building thought leadership in the PCaaS space, and driving seamless program adoption across the enterprise.
The ideal candidate combines strategic vision with operational excellence-balancing customer-facing content creation and business development support with the practical execution required to onboard, train, and transition new Program Managers into customer-facing roles.
This position reports directly to the Director of Program Management while serving as the primary program support for the VP of Corporate Strategy.
This full-time, on-site position is based in Fort Lauderdale, FL. The work hours are Monday-Friday, 8:30a -5:30p.
Our benefit offerings include Medical, Dental & Vision insurance, 401k with company match, and PTO. This position includes responsibilities working with government contractors; therefore, U.S. Citizenship is a requirement. Key ResponsibilitiesStrategic & Business Development Support
Partner with the VP of Corporate Strategy in new business conversations, providing program management insight and operational depth to customer discussions.
Research, design, and present forward-leaning PCaaS models, frameworks, and business cases that position Future Tech as a thought leader in IT lifecycle solutions.
Create executive-level presentations, pitch decks, and solution narratives that highlight the value of Future Tech's service offerings.
Translate technical capabilities (ServiceNow, ERP, PCaaS operations) into business outcomes tailored for prospective customers.
Program Enablement & Training
Support the transition from business development to program execution by preparing standardized onboarding frameworks, project plans, and handoff materials.
Train, mentor, and support new Program Managers during onboarding to ensure seamless integration into customer programs.
Act as an interim program resource during customer transitions until a permanent Program Manager is assigned.
Thought Leadership & Innovation
Stay informed on emerging PCaaS trends, IT service models, and digital lifecycle innovations; distill insights into practical strategies and customer-ready content.
Partner with senior leadership to shape Future Tech's go-to-market messaging, differentiating our PCaaS models from competitors.
Identify opportunities to productize internal processes or service differentiators into marketable solutions.
Data, Reporting & Continuous Improvement
Develop program models, ROI analyses, and executive dashboards to support strategic decision-making.
Collaborate with ServiceNow Analysts and ERP teams to ensure accurate alignment of new business concepts with operational execution.
Standardize repeatable reporting templates and transition materials for new customers.
Qualifications & Requirements
This position includes responsibilities working with government contractors; therefore, U.S. Citizenship is a requirement.
Experience
5+ years of experience in IT service delivery, program management, or PC lifecycle services, with exposure to business development and strategy.
Demonstrated ability to support senior executives with customer-facing presentations, data analysis, and strategic initiatives.
Hands-on experience with ServiceNow workflows and ERP processes.
Proven success in bridging strategy and execution, particularly in program onboarding or enablement roles.
Education & Certifications
Bachelor's degree.
ITIL Foundation certification (preferred).
PMP or other program/project management certification (preferred).
Skills & Proficiencies
Advanced Microsoft Excel and PowerPoint (data modeling, pivot tables, dashboards, executive-ready presentations).
Strong writing, storytelling, and content creation skills with the ability to craft compelling customer narratives.
Ability to mentor, train, and develop program management talent.
Strategic thinker with a customer-first mindset and a commitment to innovation and continuous improvement.
Why Join Us?
This is a high-visibility role that places you at the center of Future Tech's growth strategy. You will not only help win new business but also shape the future of PCaaS delivery models, working alongside executive leadership while directly impacting customer outcomes and organizational scale.
#LI-Onsite
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Powered by JazzHR
RAyy1t40OP
Program Manager II - Youth Division
Program director job in Palmetto Bay, FL
BSI's Youth Services Program delivers evidence-based curricula and support services to middle and high school students across Miami-Dade and Broward Counties. The program focuses on improving healthy relationship outcomes through our Heart Skills framework. BSI aims to equip youth with the tools needed to make informed decisions and build meaningful connections with friends, family members, and within their communities. Services are provided in schools, community centers, and virtually, in alignment with local and federal standards.
The Program Manager
oversees the implementation, compliance, and quality of youth development programs. This role manages contracts, supervises staff, ensures program fidelity, and maintains alignment with BSI's mission. The manager is responsible for data analysis, reporting, budgeting, and stakeholder engagement.
Additional Responsibilities and Duties.
Program Manager will ensure direct reports are properly trained on: Contract Compliance, Program Curriculum, Youth Development Strategies, and Identifying and Reporting Child Abuse and Neglect, and additional
training as required by funders.
Program Manager will ensure all staff follow State requirements on reporting child abuse and neglect.
Create and maintain
necessary systems for effective program management.
Create and/or update documents such as: SOPs, Participant Application (intake form), Parent Handbook, Policies & Procedures, and Surveys required by the funder and/or BSI.
Update Contract amendments or modifications as needed.
Update ‘Continuation Application' for funding renewal, at the end of each program year.
Maintain good working relationships with the Contract Managers, program staff, evaluator and curriculum developer, as well as community leaders and partners.
Work together with the Accounting Manager and accounting for budget purposes, spending the money allotted by the end of each quarter.
Give administrative guidance and support to Program Lead, Site Supervisors, Instructors/Facilitators, Contracted Professionals, Data Analysts, and Finance team.
Monitor coordination and scheduling of all the mandatory program's activities and other events.
Ensure program is properly staffed at all times, including those contracted for Professional Services.
Ensure reports, assessments and other deliverables are completed by staff and participants and meet reporting deadlines.
Ensure the Data Department is analyzing all data, catching any errors or omissions on all programmatic data collected and that staff adhere to proper data collection practices.
Travels regularly
to programmatic sites between Miami-Dade and Broward County to oversee program implementation, ensure compliance and maintain high-quality programming.
Complete program observations and curriculum fidelity implementation, if applicable.
Manage a team of 5 staff, including onboarding, training, performance evaluations, completion of required training, and when necessary, administering PIPs, verbal/written warnings, probationary reviews, and annual evaluations.
Other duties as assigned.
Required Experience, Qualifications and Skills
Bachelor's degree in education,
social work, youth development
or related field
Bilingual English/Spanish required
Five (5) years minimum experience in youth and family program development and administration.
One (1) year minimum of supervisory experience
Leadership skills to lead team members towards achieving a common goal.
Excellent self-starter and self-motivated.
Grants management and contract review experience is a plus.
Proficiency in computer skills and programs such as Microsoft Office: Word, PowerPoint, Outlook and Excel.
Ability to learn new software and utilize new tools.
Time Management skills.
Highly organized, detailed oriented and dependable
Excellent communication skills (written and verbal).
Resourcefulness: the ability to address problems large and small
Strong interpersonal and conflict resolution skills
Able to prioritize and respond quickly to program needs.
Must be able to prioritize tasks effectively.
Essential Job Demands and Responsibilities:
Must be able to successfully pass Level II background check.
Have reliable transportation.
Able to travel to multiple locations in a single day (sometimes within various counties).
Available to work occasional evenings, weekends, overnights, and conduct out of state travel as .
Implement core values for all tasks and activities within the workplace.
Competencies:
Leads teams effectively
Builds collaborative partnerships
Communicates clearly
Manages multiple priorities with attention to detail
Benefits & Perks:
At Be Strong International, we value the well-being and work-life balance of our team. We offer:
Hybrid schedule (4 days in-office, 1 remote)
403(b) retirement plan
Health, dental, and vision insurance
12 PTO days + all federal holidays
Paid Spring and Winter Breaks
Physical Demands:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to references and Level II background screening and Sex Offender background check successfully passed.
Program Director - BSN- South Campus
Program director job in Miami, FL
Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. Major Responsibilities: It is the purpose of the Program Director of Nursing to provide assistance to the Department Head on the proper functioning and evaluation of the program. The Program Director of Nursing supports the Department Head with active involvement as a leader in developing, coordinating, and helping supervise all aspects of the Program. The Program Director of Nursing shall assist in carrying out all functions necessary and required for compliance with all regulations. Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
Special Projects: Execute special projects assigned by the President or supervisor.
Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities: The Program Director of Nursing assists the Department Head of Nursing on as follow:1. Oversee and guide the Registered Nursing Program.2. Assists the Department Head of Nursing in the development of the admission, retention, and progression criteria.3. Interviews and screens students and faculty for the campus assigned.4. Provides faculty orientation (lecture and clinical instructors)5. Evaluates and tracks all nursing students registered in prerequisite courses.6. Verifies and signs nursing faculty hours to make sure they follow the assigned schedule and reports them to Payroll Office.7. Assists with the program's schedule and the clinical schedules.8. Attends/participates in all nursing meetings and administrative meetings.9. Attends/participates in affiliation institution meetings.10. Prepares orientation, graduation, pinning ceremony, and nursing events in assigned campus.11. Ensure that all students receive their required hours of instruction, lab and clinical practices.12. Supervise the instructors during all phases: lectures, skills labs, and clinical rotations.13. Review, at least annually, the faculty the progress of the University.14. Ensure the proper maintenance of program's records and documents, faculty folders, student's folders, other reports and curriculum meetings.15. Prepare the program's schedule and the clinical schedule with the appropriate faculty, on a semester basis.16. Ensures that the program's syllabi are updated, and copies are administered to the Vice-President of Academics Affairs, the campus Dean, the college Library, and the faculty.17. Complete all documentation and reports required by the Board of Nursing.18. Maintain and acquire the appropriate number of clinical facilities.19. Supervise the students in the clinical practices as well as assists the Department Head of Nursing ensures that all classes are taught on all campuses at an appropriate level of instruction.20. Visiting and maintaining communication with the clinical facilities. 21. Assists the Department Head of Nursing to provides the Vice-President of Academics Affairs with the planning and evaluation report of the program.22. Continuously oversee actions for improvements at campus level sited in the Practical Nursing Program Director's Planning, Assessment, and Implementation Form and make recommendations. Education / Experience Requirements: • Must be a registered nurse (RN), with an active, unencumbered Florida Nursing License.• Must hold a master's degree in nursing from an accredited program and institution.• 2 years management experience.• 5 years clinical experience in nursing.• 3 years teaching experience.• Good critical thinking, communication, and leadership skills.• Good planning and problem-solving skills.• The ability to work under stressful conditions.• Experience working independently but contributing within a team environment.• Excellent oral and written communication skills• Excellent interpersonal and time management skills Skills: • Management - communicating with and facilitating discussions among a diverse range of highly educated professionals across a variety of disciplines.• Goal setting - setting reasonable, yet high targets, and creating a plan for attaining those targets.• Planning - organizing and prioritizing the needs and goals of a program.• Team player with strong work ethic who takes initiative.• Outstanding communication, public speaking, and presentation skills.• Ability to meet deadlines without sacrificing quality.• Ability to work in a fast-paced environment with competing priorities.• Strong communication and interpersonal skills, collaborative work style.• Solution-focused with strong problem-solving and conflict resolution skills.• Student-centered approach; balances team and individual responsibilities.• Computer proficiency, including Microsoft Office, Outlook and basic database applications.• Ability to be present and on the job during all periods deemed critical by management.Applicants will provide evidence of prior success in teaching, service to the institution in a significant and impactful manner, and scholarship as it relates to the individual's chosen field. Job Type Full-time
Schedule
Monday to Friday
Variable: Day shift & Evening shift
Auto-ApplyExecutive Program Director -- Autism Residential Community
Program director job in Fort Lauderdale, FL
Job DescriptionDescription:
Employment Type: Full-time, Executive
About the Community
We are developing one of the most innovative residential communities in the country for adults with Level 1 Autism - a 140-resident, apartment-style campus in Sunrise, Florida. The community will offer full life-skills programming, vocational opportunities, transportation, recreation, and a hospitality-inspired resident experience designed for autonomy, dignity, and meaningful daily living.
The Opportunity
We are seeking a founding Executive Program Director to lead this flagship community from launch through scale.
This role offers:
· Full executive authority to build, integrate, and scale programs across residential, vocational, and community life
· A national-level compensation package (relocation available)
· The opportunity to shape one of Florida's first communities of this size and specialization for adults with Level 1 Autism
If you are open to a confidential conversation, we'd love to connect.
Key Responsibilities
Strategic Leadership & Culture
· Set the vision, outcomes, and culture for a unified, hospitality-inspired resident experience.
· Build a high-performing leadership team across residential, day programs, vocational, transportation, recreation, and family engagement.
· Establish clear KPIs and success metrics focused on autonomy, safety, engagement, employment, and community integration.
Program Design & Delivery (Level 1 Autism)
· Architect and implement life-skills curricula, social skills, and independent living preparation tailored to Level 1 Autism.
· Create employment pipelines (volunteer, internship, paid work) with employer partners.
· Develop weekly programming schedules, progression frameworks, and outcome tracking.
Operations & Hospitality
· Design staffing models, scheduling, and training pathways; set SOPs for service, safety, and resident experience.
· Oversee daily operations across a 140-unit campus, including move-ins, resident services, transportation, recreation, and facilities coordination.
· Implement hospitality standards (responsiveness, personalization, consistency) in a neurodiversity-informed environment.
Clinical Coordination (ABA-informed, not ABA-driven)
· Coordinate with external clinicians, PCPs, therapists, and service providers; ensure cohesive support plans.
· Establish protocols for medication coordination, incident reporting, documentation, and interdisciplinary collaboration.
Compliance, Licensing & Quality
· Lead compliance for APD, HCBS, Medicaid waiver, and other applicable regulatory frameworks.
· Prepare for audits; run quality assurance and performance improvement (QAPI) cycles.
· Maintain robust policies for safety, emergency preparedness, privacy, and data security.
Family & Resident Relations
· Build trusting relationships with residents and families through transparent communication, goal reviews, and regular touchpoints.
· Create resident councils, family forums, and individualized growth plans.
Community & Employer Partnerships
· Partners with universities, CARD centers, workforce boards, and employers to drive integration and employment outcomes.
· Represent the community publicly; cultivate mission-aligned partnerships.
Financial & Administrative Stewardship
· Own budgets, forecasting, and staffing plans; balance mission with sustainability.
· Implement data systems and dashboards; report performance to ownership/board.
Technology, Data & Continuous Improvement
· Select and implement case management, scheduling, and quality tools.
· Use data to iterate programs, enhance outcomes, and scale best practices.
---
Qualifications
Required
· 10+ years in autism/IDD services or adjacent fields, with 5+ years in executive or multi-department leadership.
· Experience managing large residential communities (80-200 residents) or multi-site programs.
· Deep understanding of Level 1 Autism, independent living supports, and community integration.
· Demonstrated strength in family communication, operations, staff development, and cross-functional leadership.
· Working knowledge of APD, HCBS, Medicaid waiver compliance (Florida experience strongly preferred).
· Bachelor's degree in social work, Psychology, Special Education, Public Administration, or related field; Master's preferred.
· Ability to work flexible hours (some evenings/weekends), with background checks and driver's license as required.
Skills & Traits
· Visionary program builders with a hospitality mindset and a resident-first approach.
· Operationally rigorous: budgeting, audits, staffing, SOPs, risk management.
· Data-informed decision maker; strong communicator; credible with families and partners.
· Calm under pressure; values dignity, autonomy, and inclusion.
Requirements:
Program Manager, Knowledge
Program director job in Miami, FL
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
Reporting to the Director, Process Excellence, this position is responsible for leading the knowledge management strategy and maintaining Lennar's knowledge bases within ServiceNow, ensuring that all related information is accurate, up-to-date, and easily accessible to our enterprise AI tools and our associates. The Program Manager, Knowledge will serve as the leader of Lennar's knowledge management practices, overseeing the creation, organization, and dissemination of knowledge content, optimizing the knowledge for AI initiatives and Agentic AI use. This role will enable Lennar's support functions to deliver high-quality and high-touch service to associates by providing them with the information they need at their first point of contact. Additionally, they will work closely with various teams to ensure that knowledge content is aligned with strategic objectives and operational needs and empowers Associates to seek out self-service opportunities.
Your Responsibilities on the Team
Lead the ever-expanding enterprise Knowledge Program, ensuring alignment with business priorities and balancing ad-hoc needs.
Manage and develop a team of indirect-reporting Knowledge Managers spread across Centers of Excellence - facilitating meetings, training new team members, and ensuring consistent standards and practices.
Maintain and enhance centralized knowledge bases with clear, structured, and accessible content with a distributed, mobile-first Associate approach.
Partner with subject matter experts to capture institutional knowledge and translate it into self-service resources.
Establish and maintain governance for content lifecycle management (creation, review, updates, archival).
Monitor usage and analytics to identify gaps, improve quality, and enhance user experience.
Ensure content supports the end-to-end Associate experience including use in key areas such as case deflection, onboarding, process compliance, and system adoption.
Collaborate with stakeholders to continuously improve workflows, automation, and findability in ServiceNow.
Communicate program performance and improvements to leadership through regular updates via written and verbal presentations.
Your Toolbox
5+ years in ServiceNow knowledge management, content strategy, or a similar role-ideally spanning multiple domains or corporate functions. Experience with HR and IT knowledge content is highly desirable.
Proven communication, facilitation, and collaboration skills across technical and non-technical stakeholders.
Proficiency in Microsoft 365 tools (e.g., Excel, PowerPoint, Teams, SharePoint) for content management, reporting, and collaboration.
Strong skills in knowledge tools, ServiceNow is highly preferred. Experience with AI-consumed and mobile content development highly desired.
Excellent writing, organization, and stakeholder management skills.
Proven ability to simplify complex topics for broad audiences.
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Auto-Apply