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Director, Workload Planning and Forecasting - Contact Center
USAA 4.7
Program director job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of base schedules for all new hire contact center service representatives, schedule alignment to demand pattern, short term and long-term recommendations to improve alignment, annual and ongoing PTO process, scheduling of all off phone activities, maintenance of NICE WFM, relationship with and auditing of 3rd party supplier WFM team, documentation and communication of WFM processes. The incumbent will be working with Call Routing Technology, Nice WFM, Genesys Decisions. As a dedicated Director, Workload Planning and Forecasting, you will be responsible for providing thoughtful leadership and people leadership to the team(s) supporting operational workforce planning and forecasting. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Responsible for maintenance of process taxonomy inventory and appropriate effective execution of documented controls. Leverages relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring. Directs the planning and implementation of integrated resource planning processes for a specified company or staff agency. Provide relevant insights into drivers of operations performance variance. Responsible for Executive level summaries and insights on contact center performance and both short and long-term staffing positions. Acts in a consultative and advisory capacity to executive management on strategic and tactical workload and resource planning design and implementation. Oversees statistical analysis to validate effectiveness and efficiency of plans, strategies, and decisions, in support of integrated workload modeling. Oversees gathering of quantitative and qualitative data; Approves data collection guidelines and methodologies. Serves as a stakeholder/sponsor to improve data quality & availability provided by data partners. Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals. Drives standardization in and oversees the building of analytical products that are scalable and flexible. Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (Marketing ROI and optimization, fulfillment process/productivity improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.). Reviews and assesses department, business, and strategic supplier processes and procedures ensuring efficient workload management to support enterprise objectives. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Takes initiative to understand business drivers of supported LOB (e.g. high-level understanding of products and services and contribution of workforce to LOB goals). Manages business and executive level escalations, including reporting to senior-level leadership as appropriate. Works with Finance partners to align business strategies with financial impacts and incorporate them into the financial planning cycles. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting, scheduling, capacity management, reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability to build and leverage relationships with senior leadership, business partners at various levels within the Enterprise, and external 3rd parties. Experience establishing project deliverables, deadlines, schedule status, performance tracking, and critical path reporting and analysis. Strong people leader skills and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external stakeholders. Strong background in workforce management software. What sets you apart: Proven results optimizing contact center processes and tools to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool - Cloud based. Demonstrated experience integrating new contact centers into WFM processes. Compensation range: The salary range for this position is: $127,310- $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$81k-106k yearly est. 2d ago

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Executive Director
Towriss-Smith & Partners
Program director job in Tampa, FL
Job Title: Senior Living Executive Director About the Role We are seeking an experienced and licensed Executive Director to lead and oversee all aspects of operations for a senior living community in Tampa, Florida. This individual will be responsible for ensuring high-quality resident care, regulatory compliance, financial performance, and a strong community culture. The Executive Director must hold the appropriate Florida state license and serve as the on-site licensed administrator. Key Responsibilities Provide overall leadership and operational oversight across all community departments Ensure full compliance with Florida state licensing and all applicable federal, state, and local regulations Lead, develop, and retain the community leadership team and associates Maintain high standards of resident satisfaction, care quality, and service delivery Oversee financial performance including budgeting, P&L management, and expense control Drive occupancy and census growth in partnership with sales and marketing efforts Act as the primary point of contact for residents, families, regulatory agencies, and external partners Ensure appropriate staffing levels, recruitment, training, and retention of team members Experience & Requirements Minimum 5 years of experience within senior living Prior experience as an Executive Director or in a comparable senior operations role Active and valid Florida state senior living license, with ability to serve as the on-site licensed administrator Strong understanding of senior living operations, regulatory compliance, and best practices Proven leadership, financial, and operational management capabilities Excellent communication and relationship-building skills Preferred Qualifications Bachelor's degree in healthcare administration, business, gerontology, or a related field Experience overseeing Assisted Living and/or Memory Care communities Compensation Salary range: $100,000 - $120,000 per year Additional bonus potential and a comprehensive benefits package are typically offered.
$100k-120k yearly 2d ago
Vision Health Program Manager
Lions World Vision Institute
Program director job in Tampa, FL
In collaboration with the Foundation Executive Director, the Manager of Vision Health Programs serves as the department leader responsible for managing, scaling, and strengthening Lions World Vision Institute's Vision Health Programs in preparation for the opening of the Vision Health Center and the expansion of mobile clinical services. This position is primarily managerial and strategic, with responsibility for program oversight, staff leadership, operational planning, grant execution, data management, and cross-functional coordination. The Manager ensures that vision health initiatives are delivered effectively, meet funding requirements, and align with organizational priorities. While a strong optometric or ophthalmic clinical background is required, direct clinical service is not the primary function of this role. The Manager is expected to provide clinical support when needed, including assisting with mobile clinics or coverage gaps, while maintaining a primary focus on program leadership and operational readiness. Schedule and Pay Monday - Friday, Hybrid Schedule Salary Range: $66,000 - $72,000 per year Benefits: Paid time off with a starting maximum of 144.04 hours per year. 8 Company paid Holidays per year. Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid. Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans. Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents. An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary. Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Essential Duties and Responsibilities Program Leadership & Development Lead the planning, implementation, and expansion of Vision Health Programs, including school-based services, community clinics, mobile vision clinics, and preparation for the Vision Health Center. Collaborate with the Foundation Executive Director to develop scalable program models, staffing plans, workflows, and systems to support growth. Support long-term planning for additional mobile units and expanded clinical services. Department & Staff Management Provide direct supervision, coaching, and performance management for Vision Health Department staff. Establish clear expectations, workflows, and accountability for departmental operations. Coordinate volunteers, subcontractors, and clinical partners as needed. Foster a collaborative, professional team culture during periods of growth and change. Operational Oversight Oversee day-to-day operations of Vision Health Programs to ensure consistency, quality, and compliance with Lions World Vision Institute standards. Develop, implement, and refine operational protocols, clinical workflows, and documentation. Ensure operational readiness for the transition to a hybrid model incorporating the Vision Health Center. Grant, Data & Compliance Management Ensure all grant-funded programs meet required deliverables, timelines, and budget parameters. Oversee data collection, tracking, and reporting for funders, collaborative partners, and internal stakeholders. Monitor program metrics to assess efficiency, outcomes, and impact. Partnerships & External Relations Build and maintain relationships with school administrators, nurses, community organizations, funders, and clinical partners. Represent Lions World Vision Institute in community settings and collaborative initiatives. Coordinate with development, communications, and institute leadership to support organizational goals. Clinical Support & Mobile Operations (As Needed) When necessary, the Manager may: Provide clinical or operational support during mobile vision clinics, special initiatives, or staffing shortages. Ensure mobile clinic operations meet clinical, regulatory, and quality standards. Assist with screenings, exams, glasses fabrication, dispensing, or patient flow as needed. Support mobile clinic readiness, inventory oversight, and equipment coordination in collaboration with clinical staff. Education and Qualifications Optometric or ophthalmic clinical background required (Optometrist preferred). Bachelor's degree required; advanced degree or clinical licensure strongly preferred. Demonstrated experience managing programs, teams, or clinical operations. Strong leadership, organizational, and problem-solving skills. Ability to balance strategic planning with operational execution. Experience working with grant-funded programs and reporting requirements. Excellent written and verbal communication skills. Proficiency in Microsoft Office and data tracking systems. Ability to adapt in a fast-paced, evolving environment. Spanish speaking a plus. Ability to pass a Level II background check. Must possess a valid driver's license and maintain a clean driving record in accordance with Lions World Vision Institute policies and insurance requirements. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9. Current LWVI Employees should also contact the Human Resources department to notify them of your submission.
$66k-72k yearly 2d ago
Director of Performance Excellence | Multi-Firm Growth
Crete Professionals Alliance, LLC
Program director job in Tampa, FL
A dynamic accounting firm is seeking a Director of Performance in Tampa, Florida, to design and implement performance management strategies across acquired firms. The role requires 8+ years in performance or talent management, ideally within accounting. A competitive salary of $130,000-156,000 annually and a 20% bonus are offered, alongside a comprehensive benefits package including health insurance and a 401(k) plan. Join a supportive workplace that values its people and fosters professional growth. #J-18808-Ljbffr
$130k-156k yearly 2d ago
Director of Pinellas Residential Programs
Metropolitan Ministries, Inc. 4.0
Program director job in Saint Petersburg, FL
About Us: If youre looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: $72,000 - $75,000 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA. Job Functions: According to the mission and vision of the organization, is responsible for directing, evaluating, and supervising the operations of Residential Programs and Kitchenettes. This includes Case Management, CLAs, and Intake. Responsible for innovative program development and monitoring the outcomes of Pinellas Residential Programs Essential Responsibilities: Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs Provide leadership, strategy, and vision for Residential programs. Ensure Sanctuary training and support for Pinellas team. Responsible for annual budget and budget development for grants Establish and maintain residential policies and procedures and goals and objectives Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators. Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective. Build network of partners and referral service agencies to assist in service delivery in Residential programming Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented Direct the day to day operations of Pinellas Programs Ensure Mission statement is fulfilled with each client/staff interaction Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments. Oversee of systems and processes that impact occupancy rate at a minimum of 95% Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff. Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming. Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities. Manage and report on data, including quality performance reports. Address service delivery issues as necessary. Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned. Requirements: Education and Experience: Must have at least a Masters in the Human Services field and minimum of 5 years experience supervising providing social services to the Homeless/at risk population; proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel). Skills Requirements: Must be able to work effectively with homeless and at-risk clients. This position requires the ability to work within a multi-disciplinary framework; should be computer literate with knowledge of Microsoft Word and Excel desirable. Must be able to communicate orally, as well as in writing, and demonstrate a high level of comfort in this performance, conducting and assisting in the conducting of meetings, etc. Strong interpersonal skills are required. This position requires a high degree of maturity, sensitivity to issues of faith and cross cultural and diversity issues, and the social skill to handle job-related matters in a professional and diplomatic manner. Physical Requirements: Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Other: Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Valid FL drivers license with a good driving record and insured vehicle in order to qualify for the MM driving program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at **************************** PI8218531ffadf-31181-39068014
$72k-75k yearly 7d ago
Program Management Director
Repkon Usa
Program director job in Tampa, FL
REPKON USA is seeking a highly skilled and experienced Program Management Director to lead and manage complex defense programs from inception through completion, including construction, commissioning, and manufacturing. The ideal candidate will possess a strong background in program management within the defense industry, with a proven track record of delivering large-scale projects on time and within budget. This role requires exceptional leadership, strategic thinking, and the ability to work collaboratively with cross-functional teams and external stakeholders. In this leadership role the individual will be responsible for overall program management and is accountable for program execution, customer satisfaction, and financial performance. This position will have a direct interface with customers, suppliers, and stakeholder leadership. The role includes responsibility for guiding REPKON USA employees in their work and influencing them to deliver their best. Key Responsibilities: Program Leadership: Lead the planning, execution, and delivery of complex defense programs. Develop and implement program strategies, objectives, and deliverables. Ensure alignment with customer requirements and company goals. Stakeholder Management: Establish and maintain strong relationships with customers, partners, and key stakeholders. Act as the primary point of contact for program-related communications. Manage customer expectations and ensure high levels of customer satisfaction. Project Management: Oversee all aspects of program management, including scope, schedule, budget, and risk management. Develop detailed project plans, milestones, and timelines. Monitor program progress and implement corrective actions as needed. Team Leadership: Lead and mentor cross-functional teams, including engineering, operations, finance, and supply chain. Foster a collaborative and high-performance team culture. Provide guidance and support to team members to achieve program objectives. Financial Management: Develop and manage program budgets and financial forecasts. Track program expenses and ensure financial targets are met. Identify and implement cost-saving measures without compromising quality. Risk Management: Identify, assess, and mitigate program risks and issues. Develop and implement risk management plans and contingency strategies. Ensure compliance with all regulatory and contractual requirements. Reporting and Documentation: Prepare and deliver regular program status reports to senior management and customers. Maintain comprehensive program documentation, including contracts, reports, and records. Ensure all program activities are well-documented and traceable. Represents REPKON USA brand to external customers. Provides executive level briefings to key internal and external stakeholders; presenting at both internal and external meetings, with government officials, REPKON USA Leadership, and various technical teams in Türkiye and the US. Ability and drive to solve highly complex problems with significant business impact. Direct the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contracts Manage an integrated program team to include providing programmatic and technical leadership, coaching, mentoring, and succession planning Cross-functional coordination with matrixed leadership to accomplish objectives Ensure that all resources such as engineering, manpower, production, and facilities are available to support the program Direct the work of employees assigned to the program from technical, manufacturing, and administrative areas Develop and execute business roadmaps and strategies to grow the portfolio Define program parameters and/or guiding internal research and development efforts Ensure customer satisfaction, maintaining customer communication, and providing overall management of the customer relationship Act with integrity, work collaboratively, meet commitments, and apply continual improvement methodologies in all work. Other projects assigned and directed by Leadership. Required Qualifications: Bachelor's Degree with a minimum of 15 years of relevant experience Strong knowledge of defense industry regulations and requirements, including ITAR, DFARS, and FAR (Federal Acquisition Regulation). Proven experience managing large, complex programs with budgets exceeding $300 million. Experience working under Un-definitized Contract Actions and construction and commissioning of manufacturing facilities. Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders and customers. Ability to work effectively in a fast-paced, dynamic environment. Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven decisions. Proficiency in Microsoft office suite: Ability to create project and milestone charts, and use data and create value added presentations to report updates, status reports, etc. Proficiency in project management tools and software (ERP, Visio, Project etc.). Program strategy and capture experience. Strong organizational and interpersonal skills. Excellent oral, written, negotiation, and presentation skills. Experience with customer and stakeholder communication. Must be authorized to work in the U.S. Preferred Qualifications: Master's degree preferred - MBA, Engineering, or related field PMP or equivalent certification is highly desirable. Experience building energetic or chemical factories. Earned Value Management System experience Experience leading cross functional teams and working across different business organizations and customer communities Other Requirements: Travel: ~50%, to support manufacturing sites, suppliers and customers. Work Environment: Office work environment. Background Investigation / Drug Screen / US Person: Required. We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable law.
$97k-141k yearly est. 60d+ ago
On-Air Talent/Assistant Program Director - WWRM Tampa Radio
Cox Media Group 4.7
Program director job in Tampa, FL
Job Title: On-Air Talent/Assistant Program Director - WWRM Tampa Radio WWRM Radio Tampa has an opening for full-time On-Air Talent/Assistant Program Director! We're looking for a dynamic talent to complement the existing on-air team of personalities on Magic 94.9, but to also shine in prime time and on social on their own. The ideal candidate can easily connect with people on-air, in person and on social media. Individuals applying for this position must possess a strong work ethic, be a team player, and be able to work within format parameters to maximize ratings and revenue success. You should be a great storyteller, have a quick wit, understand the concept of forward momentum in a PPM world, be immersed in pop-culture, be active and forward thinking with social media and video, and have the ability to effectively tease and deliver on compelling content with great pacing and timing. Additionally, this candidate should be programming focused and have experience in strategy and/or be an aspiring Program Director. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match! This role reports directly to the Director of Branding and Programming and is based in the Tampa Bay area. Please include your Air Check Package with application! Essential Duties and Responsibilities Show prep, including format related content, pop-culture content and local content; writing and posting web and social media content; writing and delivering commercial or personal endorsement content Hosting regular air shifts, plus other voice-tracked shifts as assigned Duties include working closely with Director of Branding and Programming to develop relatable content, execute format, and deliver ratings goals Control board operation, including editing phone bits, interviews and other audio Remotes and appearances at station or life group functions, as assigned Music scheduling, copy writing and involvement in strategic planning for WWRM brand Work with sales and promotions to maximize revenue opportunities, including promotions and personal endorsements Minimum Qualifications Minimum 1-years on-air experience, with CHR/Hot AC experience preferred, but open to other format backgrounds Outstanding written and verbal communication skills and marketing instincts Track record of success in ratings and revenue Experience operating all on-air and production equipment Experience with audio software editing products (Adobe Audition, etc.) Computer skills for audio delivery and automation systems (Wide Orbit, etc.), Music Scheduling (Music Master) word processing, audio editing and web/social media Available as needed, including nights, weekends, etc., when required MUST be social media savvy and able to execute a PPM-friendly and engaging radio show Must have a valid driver's license and clean driving record About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 1788 #LI-Onsite
$82k-109k yearly est. 60d+ ago
Sports Director
Tribune Broadcasting Company II 4.1
Program director job in Tampa, FL
The Sports Director produces and anchors sports reports for all platforms in a manner that is clear, engaging and meaningful to news consumers. Produces and presents sports reports for all platforms Ensures that all sports content meets company standards for journalistic integrity and production quality Writes and delivers sports stories in a clear and concise manner Assists in writing, copy editing, researching and coordinating sports programming and other content Responds to breaking sports events and other urgent newsrooms situations as required Works closely with the sports team to develop comprehensive sports coverage Participates in promotional activities including public appearances Performs special projects and other duties as assigned Shoots video for sports reports Sets up, composes and executes video shots Maintains video equipment Edits video clips for television broadcasts and eMedia content Writes stories for the website and other eMedia platforms Interacts with viewers and users on social media sites Requirements & Skills: Minimum five years' experience in sports reporting or anchoring Bachelor's degree in Broadcast Journalism, or a related field, or an equivalent combination of education and work-related experience Comprehensive knowledge of sports and sports related activities Fluency in English Excellent communication skills, both oral and written with the ability to ad lib when required Superior on-air presence Experience guiding, directing and motivating others Ability to identify the developmental needs of others and to coach, mentor or otherwise help others to improve their knowledge or skills Proficiency with computers, telephones, copiers, scanners, fax machines and other office equipment Ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously Ability to effectively listen to fully understand problems and communicate with a team to shape a solution Valid driver's license with a good driving record Flexibility to work any shift
$40k-60k yearly est. Auto-Apply 59d ago
Program Manager
Calhoun International 4.7
Program director job in Tampa, FL
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! This position is contingent upon award. Overview The Program Manager position is a full-time position supporting USCENTCOM's strategic planning and operational deployment efforts. Primary Responsibilities * Provide oversight and day-to-day management of program tasks and activities. * Develop detailed work plans, schedules, and milestones to ensure successful task execution. * Assign responsibilities and supervise contractor staff to ensure effective performance. * Manage and control contract-related travel in accordance with program requirements. * Reallocate resources as needed to meet timelines and budgetary constraints. * Serve as the primary liaison with the Government KO, COR, and Technical Representatives to present updates, address concerns, and ensure customer satisfaction. * Participate in planning meetings, ensuring compliance with required formats and submission timelines. * Act as the focal point for integrating unit mission training requirements with the Program Office. * Coordinate with the COR to reconcile individual task orders and ensure proper documentation. Qualifications * Minimum 10 years of Special Operations Forces (SOF) experience as an operator or leader within the U.S. Army Special Forces Command (USASFC) 4th Battalion. * Experience in one or more of the following: Special Forces Advanced Reconnaissance, Target Analysis, and Exploitation Techniques Course; Advanced Special Operations Techniques Course (ASOTC); Defense Advanced Tradecraft Course (DATC); or related disciplines. * At least 3 years of experience at the company level or higher supporting exercise planning and logistics within SOF. * Demonstrated ability to effectively communicate products and services to clients, partners, and vendors. * Strong presentation, communication, organizational, negotiation, and analytical skills. * Proven experience serving as a contract/task order program manager within the past 2 years. * Valid driver's license. * Ability and willingness to travel up to 25% in support of assigned duties. * Collaborative mindset with enthusiasm and passion for organizational growth. Education * Bachelor's degree in a related field preferred. Clearance Requirements * Active Secret or TS/SCI security clearance required. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT__PRESENT__PRESENT__PRESENT __PRESENT __PRESENT__PRESENT
$52k-84k yearly est. 60d+ ago
Family Support Program Supervisor
One More Child 3.6
Program director job in Tampa, FL
FAMILY SUPPORT PROGRAM SUPERVISOR JOB IDENTIFICATION INFORMATION Department: Family Support The primary responsibility of this position is to provide oversight, coordinate, and implement the Family Support Program. This position will also provide direct supervision of the Family Support Program team under the supervision and guidance of the Senior Director of Family Support. ESSENTIAL DUTIES AND FUNCTIONS Maintains a caseload of 6-8 families, not to exceed ten unless approved by the Senior Director. Provides oversight and ensures the effective implementation of the Family Support program. Provides direct supervision of the Family Support Worker(s). Maintains weekly contact with all families on active caseload by means of home visits, office visits, phone contact or correspondence. Facilitates Evidence-Based Interventions. To include but not limited to Family Check-Up, Trust-Based Relational Intervention, and Motivational Interviewing. Works collaboratively with families and based on assessments, develops an individualized Family Service Plan designed to promote the 6 Protective Factors within the family unit. Monitors the Family Service Plan weekly in coordination with families and assists families with accomplishing outlined tasks and goals. Works to ensure that children living with assigned families will remain outside of the child welfare system one-year post discharge from the program in accordance with the Family Discharge Plan. Assists families by providing direct services, tangible resources, and community referrals to address barriers, including, but not limited to, food, household items, transportation, childcare, and mental health needs. Engages families in services and assists families with acquiring resources from the Compassion Center when applicable. Assist the Senior Director of Family Support with maintaining contract compliance and required reporting. Participate in continuing education opportunities including agency in-service training, professional seminars, workshops, conferences, etc. Ensures program operates within budgeted expenses and receives budgeted revenue/income. Other duties as needed. SUPERVISORY RESPONSIBILITIES N/A REQUIRED EXPERIENCE AND QUALIFICATIONS Bachelor's degree in social work, Psychology, or related field from an accredited institution of higher learning. 5 years of experience working with families in the welfare system or high-risk population families. Valid driver's license and reliable transportation PREFERRED EXPERIENCE AND QUALIFICATIONS 2 years of supervisory experience in a nonprofit setting. COMPENTENCIES Present oneself, both at and outside of work, in a manner keeping with One More Child's Core Values of Humble, Hungry, Wise, and Called. Demonstrate an understanding of child welfare issues to include trauma-informed care best practices, setting boundaries, and a strength-based perspective. Relate positively to caregivers needing support services and establish effective relationships in varying settings and often during challenging life circumstances. Ability to maintain confidentiality with client and agency information. Ability to complete required database documentation thoroughly and in a timely manner. Ability to work independently and collaboratively with other team members. Demonstrate excellent verbal and written communication skills. Ability to solve complex, practical problems and effectively deal with complex variables in situations where limited standardization exists. Availability to work flexible hours based on the needs of the position. SPIRITUAL QUALIFICATIONS It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith. Have had a personal conversion experience with Jesus Christ and been scripturally baptized. Possess a sense of commitment to ministry through vocation. Hold a sincere desire to seek God and His kingdom. Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation. Be a member of a New Testament, evangelical Church in the local community and attend regularly. Engage in witness activities as a normal part of life. PHYSICAL DEMANDS These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision. This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. Ability to lift up to 30 pounds (boxes, documents, and equipment). WORK ENVIRONMENT The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties. Job activities are performed in the community and in a typical office environment. This position requires flexibility in scheduling and travel throughout the county. DISCLAIMER This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
$37k-49k yearly est. 27d ago
Program Manager
Hillsborough County, Fl 4.5
Program director job in Tampa, FL
Salary: $67,000-$70,000 The Program Manager performs program management duties related to administering public funded programs in support of community needs. ESSENTIAL JOB FUNCTIONS * Manages contracts that support systems of care, universal county-wide access, collaborations, or agencies with multiple CBHC grants to convene stakeholders; coordinates resources, improves practices, and captures leveraged supports. * Hosts or coordinates collaborative training or time-limited workshops to address common challenges, needs, or to promote information sharing. * Assist Director of Programs with internal Investment Grant release process activities (i.e verification of proposed model type, Community Review Teams, and other tasks as assigned). * Prepares contracts and monitors project/program administrative, fiscal, and performance compliance to ensure good stewardship of grants awarded in accordance with CBHC contract manual. * Follows budget/contract development timeline for continuation contracts to prepare all necessary documents and coordinates with team and customers to have 85% of final continuation contracts ready for Specialists to prepare for Executive Director (ED) Cover Letter signature by date specified. * Prepares new contracts in accordance with established procedure and Cover Letter signed by ED before agreed upon start of contract term. * Plans, directs, and coordinates activities of grant and/or ad valorem funded continuation and one-time grants to ensure that objectives are accomplished according to federal, state, and local regulations as well as contract manual to include quarterly site visit/meetings. * Completes annual data integrity checks and contract evaluations with research team to ensure effective project/program outcomes, proper and accurate data collection, and consistent evaluation practices. * Reviews or prepares Provider special requests, budget modifications, matrix revisions, and/or contract amendments. * Prepares written reports of all critical incidents with assigned contracts. * Communicates all reported complaints from community/funded agencies to Director of Programs. * Provides technical expertise concerning funding sources, contract development, and grant application requirements. * Monitors and serves as liaison with community funded program. * Engages in networking and partnering for program and resource development. * Develops programs and policies for administration of contracts and grant funded programs. * Coordinates quarterly review meetings with providers for contract monitoring, and prepares and submits quarterly reports. Coordinates internal and external meetings with providers to help programs when they are out of compliance with their contract.
$67k-70k yearly Auto-Apply 36d ago
Community Director
Hilltop Residential
Program director job in Tampa, FL
Job DescriptionDescription: Community Director - Portofino Apartments (New Tampa) At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors. Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first - Hilltop Residential is it! Hilltop Residential Offers Great Benefits! • Competitive Pay • 401k with Company Match • Comprehensive Medical, Dental and Vision Plans • Paid Life Insurance • Employee Referral Program • Short and Long Term Disability • Paid Time Off • Employee Rent Discount Program • Rapidly Growing Company with Opportunities for Growth Essential Responsibilities Oversee and manage the daily operations of the community, ensuring a high standard of service and resident satisfaction. Lead, mentor, and support a team of leasing, maintenance, and administrative staff, fostering a positive work environment and culture of collaboration. Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets. Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control. Develop and implement marketing strategies to attract and retain residents. Ensure compliance with all student housing policies, safety regulations, and legal requirements. Maintain current knowledge and understanding of the industry, competition, and market. Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment. Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal. Report regularly to senior management on community performance and areas for improvement. Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance Demonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership, and support department team members Requirements: Prior experience as a Community Director in Multifamily Property Management, with a proven track record of success Ability to effectively lead and manage a diverse team of staff members. Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions. Demonstrated ability to resolve challenges quickly and efficiently. Excellent verbal and written communication, with strong interpersonal skills. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance, and resident relations Positive attitude, strong work ethic and ability to lead and motivate others Onesite by Realpage experience required Bachelor's degree preferred Proficiency in Microsoft Office Suite including Word, Excel & Outlook Weekends and holidays as required Valid driver's license and/or access to reliable transportation Applicants are evaluated on the basis of job qualifications-not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law.
$44k-74k yearly est. 11d ago
Focal Point Program Services
Core One
Program director job in Tampa, FL
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance! This position is contingent upon award. Overview This position provides subject matter expertise to the USCENTCOM ACCM program, ensuring compliance with Regulation 335-2 and proper management of compartmented access. Responsibilities include processing access authorizations, overseeing cross-domain transfers, administering SharePoint portals, and supporting records, FOIA, and MDR requirements. The role requires deep knowledge of ACCM protocols, focal point control programs, and experience working in Joint or Combined Command environments. Roles and Responsibilities Provide subject matter expertise for the USCENTCOM ACCM program in accordance with Regulation 335-2. Maintain accurate archives of personnel with controlled ACCM access; coordinate read-on and read-off procedures. Process Information Access Authorizations in coordination with Lead Planner POCs, FPPCO, and SSO. Conduct manual cross-domain transfers of digital products under the USCENTCOM Authorized Transfer Agent program. Serve as the Division's Primary Knowledge and Information Management Representative (KIMR) and Directorate's Alternate KIMR. Act as the Division Records Management Officer, ensuring compliance with records policies and standards. Develop and manage automated information systems for dissemination, resource management, and collaboration. Oversee SharePoint portals across multiple networks, including site administration, security, and development. Coordinate FOIA and MDR requests in accordance with legal requirements and USCENTCOM directives. Advise CCJ5 leadership on FOIA/MDR compliance to safeguard sensitive plans and orders. Position Requirements Minimum 2 years of experience at a Joint or Combined Command HQ or Service Component HQ supporting a GCC. At least 5 years of experience working within a Focal Point Control Program. In-depth knowledge of the ACCM program and USCENTCOM Regulation 335-2. Preferred Skills Strong understanding of compartmented access control and information security protocols. Hands-on experience with cross-domain data transfers and digital product handling. Proficiency in SharePoint administration and development across secure networks. Familiarity with FOIA/MDR legal frameworks and USCENTCOM information management policies. Excellent organizational and communication skills, with the ability to coordinate across interagency and joint environments. Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. __PRESENT__PRESENT__PRESENT__PRESENT __PRESENT __PRESENT__PRESENT __PRESENT __PRESENT
$50k-81k yearly est. Auto-Apply 57d ago
Food Program Supervisor
Family Resources Inc. 3.5
Program director job in Pinellas Park, FL
Job Description Join Family Resources Inc. as a Full-Time Food Program Supervisor, where your expertise will directly impact the lives of children in our community. Imagine leading a dynamic team dedicated to ensuring nutritious meals for children, while enjoying the vibrant atmosphere of our onsite location in Pinellas Park. This is your chance to be at the forefront of a program that values problem-solving and innovation, making a genuine difference every day. With an enticing pay of $52,000, you'll thrive in a role that offers both professional growth and personal fulfillment. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Embrace the excitement of collaborating with passionate individuals who share your dedication to enhancing the lives of families and children. Don't miss the opportunity to turn your vision into reality with Family Resources Inc.! Your day as a Food Program Supervisor As the Food Program Supervisor at Family Resources Inc., you will take the lead in overseeing our vital food program, ensuring compliance with USDA regulations while monitoring child care provider homes. Your role will involve meticulously reviewing menus, meal counts, and claims to guarantee that each child receives nutritious meals. You will also be responsible for supervising a dedicated team, fostering a collaborative environment that emphasizes excellence in service. Additionally, you will play a crucial role in training new child care providers on USDA standards, providing them with the technical assistance they need to thrive. Your expertise will directly contribute to enhancing the quality of care provided to children in our community, making this position both rewarding and impactful. Are you a good fit for this Food Program Supervisor job? To excel as a Food Program Supervisor at Family Resources Inc., you will need a strong foundation in program management and a keen understanding of USDA regulations. Exceptional organizational skills are essential, enabling you to monitor child care provider homes and ensure compliance with USDA standards three times a year. Your leadership abilities will shine as you supervise, train, and guide staff in all areas of the program, conducting monthly individual supervisions, staff meetings, and reporting to the Director. Proficiency in relevant software tools will support your tasks, such as maintaining comprehensive files on each assigned provider and tracking necessary updates. Additionally, you must stay current on all USDA guidelines and actively participate in required trainings and monthly Supervisor meetings. Your dedication to continuous learning and effective communication will be pivotal in fostering a successful food program that enriches the lives of children in our care. Knowledge and skills required for the position are: • Ensure monitoring of all homes are completed three (3) times per year according to USDA regulations. • Supervise train and oversee staff in all areas of the program. • Complete monthly individual supervisions with all staff. • Complete monthly staff meeting with staff. • Complete monthly supervisions with Director. • Monitor the Youth Enrichment Program meal procedures. • Monitor internal shelters meal procedures. • Follow USDA guidelines. • Attend monthly Supervisor meetings. • Assist in training providers on USDA requirements. • Maintain a file on each assigned provider and check for items that need to be updated. • Keep current on all regulations related to the USDA Food Program. • Attend all necessary trainings as required by USDA Food Program. Get started with our team! If you think this job is a fit for what you are looking for, great! We're excited to meet you!
$52k yearly 28d ago
Rapid Rehousing Program Manager
Catholic Diocese of Arlington 4.1
Program director job in Sarasota, FL
Title: Rapid Re-Housing Program Manager Reports to: Regional Director Classification: Salaried/Exempt Catholic Charities, Diocese of Venice, Inc. provides services to people of all races, backgrounds, and beliefs. We offer a variety of housing and social service programs to individuals, families, and communities across ten counties in Southwest Florida. The Rapid Rehousing (RRH) program empowers community members that are experiencing homelessness to improve their lives through the promotion of dignity, self-sufficiency, and the development of hope. The RRH program provides Manatee County residents with a variety of program components that focus on resolving homelessness through a housing-first approach combined with case management and connection to ancillary services. Job Responsibilities Provide management and oversight to three interconnected housing-focused programs. Seek federal, state, local, and private funding for programmatic sustainability in collaboration with the grant team. Directly supervise multiple staff members. Ensure contract compliance with funders. Assist in the development and management of a sustainable budget. Provide general oversight and leadership regarding daily programmatic endeavors. Attend and actively participate in community meetings focused on housing and homelessness. Develop relevant community partnerships with other agencies and stakeholders, that benefit the intended population. Responsible for monthly reporting and documentation. Assume other duties as assigned by the Regional Director.
$53k-92k yearly est. 1d ago
Manager, Volunteer Programs
Feeding Tampa Bay 3.6
Program director job in Tampa, FL
Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE Excel working in a fast-paced, evolving environment and demonstrate the ability to embrace the FTB's vision for flourishing communities and the pursuit of our mission to build people-focused solutions Experience building and maintaining programs that engage volunteers. Significant experience working with volunteers preferred. Ability to oversee multiple responsibilities and projects simultaneously, maintaining high productivity and tracking progress of programs along the way. Experience working with volunteer data or CRM preferred but not required. Bachelor's degree preferred; significant work experience can substitute for a degree. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges, donor database systems; email and web searches. Innovative self-starter and problem solver with a bias towards action. Excellent oral, written and interpersonal communication skills, with high professionalism. Successful experience in making cold calls as well as developing cultivation strategies. This position is regularly required to stand, walk, and support more strenuous tasks as needed. Schedule must be flexible with the ability to work some nights, weekends, and holidays Salary Description $56,500 - $58,225
$56.5k-58.2k yearly 27d ago
Assistant Program Director
Hillendale Cares LLC
Program director job in Brooksville, FL
In need of Assistant Program Director to work alongside Program Manager. Must be in good standing with the Behavior Analyst Certification Board ("BACB") as Registered Behavior Technician ("RBT") to work with patients with ASD and developmental disabilities. You must have reliable means of transportation. Looking for candidates who live within 45 minutes drive time of Hernando County, Florida, but also RBT is willing to travel to Tampa to service clients in those areas, as well. Male RBTs are encouraged to apply. BCBA mentorship is accessible. Must be able to work some weekends. RBTs are required to: -Pass level 2 background screening -Possess Florida Medicaid Provider "active" status -Valid Florida Driver License and auto insurance -High school diploma or GED -CPR/ first aid -Zero tolerance -Reactive Strategies -HIPAA -AIDS/ HIV -additional online courses from time to time Salary: $50k annually (commensurate with experience) Job Type: Full-time
$50k yearly 2d ago
Senior Sports Program Director - Spurlino Family YMCA
Tampa Metropolitan Area YMCA 3.7
Program director job in Riverview, FL
Under the direct supervision of the Center Executive Director, the Sr. Sports Program Director will provide direct leadership and oversight to Sports Programs, and general Y programs within the center while consistently anticipating and exceeding member expectations. The Sr. Program Director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs. The Sr. Program Director will provide supervision to a staff team driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth. Critical areas of expertise include: leading others and working in teams, highly organized program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and entry-level teams and interviewing, hiring and onboarding associates, managing program quality, development and implementation of curriculum programming, staff leadership, proven results in growth in programs, successfully overseeing part-time and entry-level staff teams and interviewing, hiring and onboarding staff members. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Sports Operations > Works with the Center Executive Director to assist in implementing and overseeing all sports programs including youth & adult sports as well as clinics and sports camps. This includes, but not limited to: * Assists Center Executive Director to develop and implement program quality and growth strategies to increase member satisfaction and retention. * Assists in strategy implementation to achieve strategic plan targets for sports programming. * Monitors and documents activity/event performance for future planning. * Ensures that all sports staff adhere to standards of communication, safety, image, and engagement with both children and parents. * Recruits volunteer coaches to support sports programming needs. * Provides a visible presence in the center and sports department. Actively engages members to ensure member needs are met. * Assists the Center Executive Director with the implementation of association surveys and action plans - tracking metrics and NPS. * Participates as an innovator for new and unique activities/programs/events/classes based on both solicited and unsolicited member feedback. * Proactively identifies and resolves member issues and concerns. * Program Operations > * Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipates and exceeds expectations consistently throughout programs. * Develops and implements association survey and measurement strategies and action plans through NPS surveys. * Leads strategy implementation to achieve strategic plan targets for programming. * Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. * Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. * Dedicated focus on program growth, innovation and quality results. * Dedicated focus on program growth, innovation and quality results. * Open Play Oversight & Member Experience > * Provide leadership and oversight of all open play offerings, including but not limited to basketball, pickleball, volleyball, and general gym use. * Develop, implement, and enforce clear open play guidelines, court rotation systems, and usage policies to ensure safe, equitable, and positive member experiences. * Schedule open play activities to balance member demand, program offerings, and facility availability. * Train, support, and supervise staff responsible for facilitating open play, with an emphasis on customer service, inclusion, and conflict resolution. * Serve as a point of escalation for open play concerns, proactively addressing issues to maintain a welcoming and respectful environment. * Space Optimization & Program Expansion> * Strategically evaluate and optimize the use of all program spaces, including the Airnasium, AquaTurf, gymnasiums, and outdoor fields, to maximize participation and revenue while supporting mission impact. * Identify underutilized time blocks and spaces and develop new programs, leagues, clinics, events, and open-use opportunities to expand the program catalog. * Lead the development of evening and nighttime programming on sports fields * Collaborate with Operations / Facilities to ensure spaces are safely prepared, properly staffed, and effectively promoted. * Monitor participation data and financial performance to assess program success and continuously refine offerings. * Team Leadership * Provides direct supervision and leadership to the sports staff and volunteers (where applicable) to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise. * Provides direct supervision to all direct reports and ensures their professional development and success. * Supervises and leads program teams to create and maintain meaningful and impactful relationships. * Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. * Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc. * Completes all job related, supervisory and other trainings as required. * Performs other duties as assigned. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** )
$29k-38k yearly est. 19d ago
Director, Performance
Crete Professionals Alliance, LLC
Program director job in Tampa, FL
Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 30+ regional offices, 1,000+ dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the Top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Position Summary The Director of Performance is responsible for designing, executing, and continuously improving a unified (80/20) performance management strategy. This role ensures that all acquired firms successfully transition to a consistent performance philosophy, goal framework, rating system, and talent processes that support growth, accountability, leadership development, and client excellence. The Director will partner closely with firm leaders, HR Business Partners, acquisition integration teams, and service line leaders to implement scalable performance practices that align with the organization's culture and future-ready capabilities. This includes leading the performance cycle calendar, implementing system enhancements, ensuring data consistency across firms, strengthening manager capability, and supporting succession, promotion, and talent planning. This is a strategic, hands-on leadership role ideal for a builder who can work in ambiguity, influence leaders across firms, and create harmony within a multi-entity accounting environment. Position ResponsibilitiesPerformance Strategy & Framework Lead the development and continuous improvement of a standardized performance management framework across all firms. Drive adoption of the firmwide goal-setting methodology, competency models, rating guides, and feedback tools. Partner with service line leaders to ensure performance expectations reflect accounting industry standards (Tax, Audit, CAS, Advisory, and support functions). Ensure performance processes support high growth, integration maturity levels, and cross-firm consistency. Develop a cohesive approach for interim reviews, coaching cycles, annual cycles, promotions, and partner evaluations. M&A Integration & Change Management Own the performance workstream of firm integrations, ensuring newly acquired firms transition smoothly into platform standards, systems, and timelines. Conduct discovery with incoming firms (current evaluation methods, rating culture, goal cadence). Build transition roadmaps and onboarding materials for new firms. Partner on training and communications around performance to ensure new firms understand expectations and adoption milestones. Systems Leadership & Data Governance Serve as system owner or co-owner for the performance platform (PerformYard). Ensure data accuracy, workflow integrity, and consistent rating and goal structures across firms. Develop dashboards and reporting that support executive decision-making (calibration, completion rates, performance distribution, promotion readiness, and retention risks). Lead system upgrades, automation opportunities, and integration with HRIS and LMS tools. Leader Enablement & Capability Building Help partner and scale trainings for managers and partners on: giving feedback, writing goals, conducting evaluations, leading difficult conversations, using the performance system effectively, etc. Partner with Learning & Development to embed performance principles into leadership academies and new-manager training. Coach leaders on performance differentiation, escalation protocols, and talent decisions. Talent Planning, Calibration, & Culture Help train/lead mid-year and year-end calibration sessions by sharing resources, training, and/or hands on prep sessions with HRBP's/firms. Ensure performance culture reinforces accountability, equity, and recognition. QualificationsRequired Qualifications 8+ years of experience in performance management, talent management, or related functions. Experience in accounting, professional services, or multi-entity environments. Strong understanding of goal frameworks, competency models, rating systems, and manager enablement. Demonstrated success in leading performance cycles and cross-functional initiatives within an accounting firm taking in annual cycle timing, engagement feedback, etc. Proven ability to influence leaders and navigate sensitive conversations. Experience with performance or HRIS systems (PerformYard, UKG Pro, etc.). Preferred Qualifications Prior experience supporting or integrating acquired firms (M&A). Experience creating or implementing standardized performance frameworks in a decentralized environment. Knowledge of firm operational structures and service line dynamics within tax, audit, and advisory. Strong analytics and reporting skills. Working Conditions & Compensation This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We offer flexibility in managing your schedule to maintain a healthy work-life balance while meeting business needs. We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $130,000-156,000 annually, to commensurate with experience and qualifications and 20% bonus (prorated). In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long-Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law. #J-18808-Ljbffr
$130k-156k yearly 2d ago
Director of Pinellas Residential Programs
Metropolitan Ministries 4.0
Program director job in Saint Petersburg, FL
Full-time Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: $72,000 - $75,000 · Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it. · Preventative care is 100% covered (free) on all plans. · PTO is offered to full-time and part-time employees. · 11 days of PTO and 10 paid holidays annually. · Option to participate in the 401K plan with employer match. · $15,000 in employee Life Insurance paid for by Metropolitan Ministries. · Employee Assistance Program · Option to participate in supplemental group insurance plans at affordable rates. · Tuition reimbursement program · Training and career development. · Discounted membership at the YMCA. Job Functions: According to the mission and vision of the organization, is responsible for directing, evaluating, and supervising the operations of Residential Programs and Kitchenettes. This includes Case Management, CLA's, and Intake. Responsible for innovative program development and monitoring the outcomes of Pinellas Residential Programs Essential Responsibilities: Direct the overall operational leadership of functions, safety and staff in the Pinellas Residential Programs. Responsible for innovative program development and outcomes of residential programs Provide leadership, strategy, and vision for Residential programs. Ensure Sanctuary training and support for Pinellas team. Responsible for annual budget and budget development for grants Establish and maintain residential policies and procedures and goals and objectives Direct quality assurance for Residential Programs addressing service delivery outcomes through process improvement and Key Performance Indicators. Direct client data and systems to keep records on Residential Programs. Ensures that records, reports, and documentation are created promptly. Safeguards client confidentiality and ensures that all records are accurate and objective. Build network of partners and referral service agencies to assist in service delivery in Residential programming Ensure that all Residential Programs are designed and delivered in a manner that is consistent with the mission, vision, guiding values and program philosophy of Metropolitan Ministries Select, supervise and train staff. Responsible for completing employee evaluations on those directly supervised and for ensuring that an effective employee development, discipline and recognition programs are implemented Direct the day to day operations of Pinellas Programs Ensure Mission statement is fulfilled with each client/staff interaction Ensure dignified, effective and efficient services through coordination and communication between staff teams and departments. Oversee of systems and processes that impact occupancy rate at a minimum of 95% Ensure concerns or issues with clients/staff are addressed quickly through coordination of pertinent leadership staff. Assist with compliance with Pinellas HMIS requirements and grant and licensing requirements Maintain partnership agreements and ensure agreements are upheld and services offered are appropriate for residential programming. Represent Metropolitan Ministries at community events, networks and pursues partnerships that will enhance/support services and community involvement. Provide tours of the facilities. Manage and report on data, including quality performance reports. Address service delivery issues as necessary. Visit and meet with community service providers to enhance knowledge and collaboration. Be knowledgeable of community resources and agencies. Attend all community meetings that are relevant to position. Meet personal goals and actively contribute to the achievement of the team and organizational targets/goals as stated in the KPIs and the strategic plan. Complete other tasks as assigned. Requirements Education and Experience: Must have at least a Masters in the Human Services field and minimum of 5 years' experience supervising providing social services to the Homeless/at risk population; proficiency with various computer applications preferred (including, but not limited to, Clarity, Word, and Excel). Skills Requirements: Must be able to work effectively with homeless and at-risk clients. This position requires the ability to work within a multi-disciplinary framework; should be computer literate with knowledge of Microsoft Word and Excel desirable. Must be able to communicate orally, as well as in writing, and demonstrate a high level of comfort in this performance, conducting and assisting in the conducting of meetings, etc. Strong interpersonal skills are required. This position requires a high degree of maturity, sensitivity to issues of faith and cross cultural and diversity issues, and the social skill to handle job-related matters in a professional and diplomatic manner. Physical Requirements: Must have adequate hearing and speaking ability as to take part in and provide sound oral communication and information. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Other: Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Valid FL driver's license with a good driving record and insured vehicle in order to qualify for the MM driving program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************
$72k-75k yearly Easy Apply 56d ago

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How much does a program director earn in Tampa, FL?

The average program director in Tampa, FL earns between $35,000 and $103,000 annually. This compares to the national average program director range of $50,000 to $129,000.

Average program director salary in Tampa, FL

$60,000

$35,00010%

$60,000Median

$103,00090%

What are the biggest employers of Program Directors in Tampa, FL?

The biggest employers of Program Directors in Tampa, FL are:

AdventHealth
USF Federal Credit Union
University of South Florida
Tampa YMCA
Rite of Passage
Molina Healthcare
Jacobs Enterprises

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Program director jobs in Tampa, FL - 282 jobs

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Director, Performance

Director of Pinellas Residential Programs

Learn more about program director jobs

How much does a program director earn in Tampa, FL?

What are the biggest employers of Program Directors in Tampa, FL?