Program Evaluator

Top Program Evaluator Skills

Below we've compiled a list of the most important skills for a Program Evaluator. We ranked the top skills based on the percentage of Program Evaluator resumes they appeared on. For example, 15.7% of Program Evaluator resumes contained Eligibility Determination as a skill. Let's find out what skills a Program Evaluator actually needs in order to be successful in the workplace.

The six most common skills found on Program Evaluator resumes in 2020. Read below to see the full list.

1. Eligibility Determination

high Demand
Here's how Eligibility Determination is used in Program Evaluator jobs:
  • Direct supervision of subordinate staff engaged in a wide range of programs involving eligibility determinations appropriate to the area of assignment.
  • Verify income, correct eligibility determinations, Conduct telephone interviews and/or request information from other agencies to complete applications.
  • Authorized initial eligibility determinations and annual reviews for Nutritional and Medical Assistance programs.
  • Reach 2700 lawful and accurate eligibility determinations for state and federal benefits.
  • Review policy and apply it to the process of eligibility determinations.
  • Evaluated each case and made eligibility determinations according to policy guidelines.
  • Applied program rules, regulations and policies for eligibility determination.
  • Assisted in the implementation and evaluation of eligibility determinations.
  • Skilled in using FAA policy to make eligibility determinations.
  • Utilized investigative skills to gather data for eligibility determinations.
  • Performed eligibility determinations through Change Center processes.
  • Program eligibility determination for HEAP Programs.
  • Gather additional information by accessing the AZTECS system and UI Wage Inquiry System to aid in making an eligibility determination.
  • Make eligibility determinations, send all appropriate notices, document case files.
  • Comprehended and interpreted rules, regulations, policies and procedures for Nutrition Assistance and Medical Assistance Programs Made eligibility determinations.
  • Conducted customer eligibility determination interviews and work cases to complete eligibility determinations, as necessary.
  • Conducted investigative interviews and processes substantial eligibility determinations includes within a hospital setting.
  • Manage a multi-lingual caseload of over 300 cases for eligibility determination for the Arizona Long Term Care State Medicaid program.

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2. Program Evaluation

high Demand
Here's how Program Evaluation is used in Program Evaluator jobs:
  • Developed qualitative research methodologies for the Institutional Review Board and performed program evaluations and cohort analysis study of ADVANCE faculty.
  • Conduct semi-annual program evaluations of Drug Free Community Grants for community coalitions located in northern New Jersey.
  • Created summarized program evaluation report including narrative, graphic representation of data and further recommendations.
  • Collaborate with district program directors and coordinators to develop measurable program goals for program evaluation.
  • Implemented evaluation activities for over seventeen program evaluations in numerous educational contexts.
  • Provide program implementation and development effectiveness recommendations based on program evaluation findings.
  • Produced triennial program evaluation report of financial literacy program.
  • Manage and direct program evaluation and surveillance activities.
  • Conducted a program evaluation in Mozambique, Africa for a non-profit organization that teaches Mozambique natives how to be increasingly self-reliant.
  • Conduct program evaluations in group homes, juvenile detention facilities, schools, and foster family agencies.
  • Conducted program evaluations and improvement recommendations for two PPSC programs: SonomaWORKS and Youth Link.
  • Utilized student focus group results to create a sustainable program evaluation system.
  • Research, prepare and submit program evaluation components for federal grant applications.
  • Led 4 program evaluations of U.S. Army health promotion programs to completion.
  • Conducted a program evaluation for three clinics at Swedish Medical Center.
  • Conducted program evaluation through conducting focal groups and school visits.
  • Program Evaluation of Frankfort Parenting Program.
  • Conducted program evaluations for non-profit organization Coordinated team responsible for data analyses for organization over a 5 year period
  • Led multiple training sessions in all aspects of program evaluation, including monthly meetings and webinars.
  • Served as an advisor and recognized expert to healthcare providers, school administrators, and asthma program staff on program evaluation.

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3. Customer Service

high Demand
Here's how Customer Service is used in Program Evaluator jobs:
  • Interviewed techniques, computers and computer applications, basic mathematical computations, use of general office equipment, customer service techniques.
  • Provided outstanding opportunities, customer service, and communication and interaction between veterans and the public.
  • Provided excellent customer service to public and customers seeking employment opportunities.
  • Evaluated customer service and support agent performance.
  • Provide excellent customer service to all clients and approach all collateral contacts in a professional and courteous manner.
  • Answer high volume of calls; provide customer service to external and internal customers.
  • Provided great customer service and problem solving to a high volume of daily customers.
  • Recognized for Customer Service skills and maintaining 300%-400% productivity.
  • Provide customer service for accuracy and timeliness of work products.
  • Provide extraordinary customer service to all office clients for ALTCS.
  • Continue to seek new ways to improve customer service.
  • Conducted customer service by phone and in person.
  • Provided great customer service for Unemployment claimants.
  • Promoted high standards of customer service.
  • noted for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability.
  • Program Service Evaluator Provide excellent customer service such as offering brochures and helpful information.
  • Used good customer service skills, maintained the volume of calls at the minimum requested by agency.
  • Case worker/customer service Reviewing and determining eligibility status Providing information on Arizona Policy/Procedures
  • Transformed "difficult" customers into satisfied customers by providing good customer service having the ability to find win-win resolutions.
  • Received numerous "HERO" Awards for providing exceptional internal and external customer service.

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4. Data Collection

high Demand
Here's how Data Collection is used in Program Evaluator jobs:
  • Analyzed and developed monitoring and assessment procedures, including data collection processes, to collect information necessary to conduct evaluations.
  • Engaged in data collection, data input, analysis and reporting for research projects collaboratively and independently.
  • Authored summary of participant progress including recommendations for data collection methods and potential areas for program expansion.
  • Maintained previous director of evaluation job responsibilities such as data collection, analysis and reporting.
  • Demonstrated excellence in quantitative and qualitative data collection, analysis and interpretation.
  • Develop and maintain data collection systems; perform program-level evaluation studies routinely.
  • Designed measurement tools, coordinated data collection, determined evaluation processes.
  • Develop data collection protocol and instrumentation necessary to conduct in-depth studies.
  • Defined data collection and reporting requirements.
  • Develop data collection process, and assess progress against goals for Project Aware Grants focused on youth mental health first aid.
  • Trained and assisted medical residents and hospital staff with research methods, data collection and analysis, and IRB protocols.
  • Constructed the evaluation design, data collection and analysis methods, surveys/questionnaires, budget, and communication and reporting strategies.
  • Created, organized and managed program evaluation data collection and analysis process for the Gene Slay's Boys Club.
  • Created the Memorandum of Agreement and program evaluation design, consisting of data collection procedures and methods.
  • Developed evaluation and data collection instruments for use of staff and providers.
  • Administered data collection and analysis using SPSS; wrote and disseminated reports.
  • Coordinated data collection at four different schools.
  • Provided on-going technical assistance in methodology and data collection protocols.
  • Created comprehensive data collection instruments which also benefitted the end-user.
  • Designed a management plan explaining the data collection process, timelines, and budget.

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5. Data Entry

high Demand
Here's how Data Entry is used in Program Evaluator jobs:
  • Coordinated data entry and management processes including database creation and management using Microsoft Access.
  • Scanned and provided data entry into automated production systems for timely medical approvals.
  • Conducted data entry for federal program evaluations.
  • Coordinated/screened qualified staff interviews and hired six (6) youth program specialists/youth data entry clerks under youth management supervision.
  • Follow and keep up to date with policies and procedures; data entry and record keeping.
  • Preformed for risk assessment, data entry, and prepared reports of evaluations and determinations.
  • Create, revise and adapt tools of measure and develop strategies of electronic data entry.
  • Performed data entry, analysis, and prepared results for presentation for executive level managers.
  • Completed data entry Determined claimant eligibility to receive unemployment benefits based on federal guidelines
  • Followed all state rules, regulations ,completed all data entry
  • Handle Inbound calls/Make outbound calls to claimants Interview Claimants/Employers by telephone to determine claimant's eligibility Data entry
  • Evaluate Patient satisfaction surveys Coordinate administration of surveys Data entry, management and analysis Power and sample size estimation

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6. Child Care Agencies

high Demand
Here's how Child Care Agencies is used in Program Evaluator jobs:
  • Provide counseling to existing or proposed child care agencies to develop and improve programs and physical facilities to meet state/federal standards.
  • Coordinate interaction between child care agencies and government officials, suppliers, not-for-profits, or other groups.
  • Monitor child care agencies for State Licensing compliance.

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7. Data Analysis

high Demand
Here's how Data Analysis is used in Program Evaluator jobs:
  • Delivered data analysis and provided actionable recommendations
  • Performed data analysis to support program improvement and organization-wide use of field data for learning and decision-making.
  • Formulated and edited program reports with recommendations based on comprehensive data analysis.
  • Worked collaboratively with evaluation team on data analysis and programmatic reports.
  • Conducted survey data for the quantitative data analysis and application.
  • Provide data analysis and formal program evaluation report.
  • Prepared reports based on data analysis.
  • Produced a logic model and used data analysis for the organization's goal of increasing funds for a wider client outreach
  • Oversee the quality of evaluation plans, research design, data analysis, and web surveys for all projects.
  • Clean data to prepare it for data analysis and identify errors in the data.
  • Perform Data analysis, Orientations, Evaluations, and Support Services given to clients.
  • Transcribed key informant interview and focus group for data analysis.
  • Provide all components of evaluation, data analysis and reporting.
  • Conduct data analysis using SAS base.
  • Evaluate program with data analysis.
  • Perform program evaluation data analysis and ad-hoc analyses in response to various school district initiatives.
  • Led and executed program evaluation and data analysis of math and literacy programs at 5 Title I schools in Baltimore City.
  • Skilled in data analysis, evaluation, and interpretation.

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8. Nutrition Assistance

high Demand
Here's how Nutrition Assistance is used in Program Evaluator jobs:
  • Interviewed to customers to determine eligibility to health and nutrition assistance services provided by the Federal and State government.
  • Conducted interviews to elicit information necessary to determine eligibility for medical, cash assistance and nutrition assistance.
  • Complete interviews with customers to determine eligibility for the nutrition assistance program, cash assistance program, and medical benefits programs.
  • Performed telecommunications using AZTEC software for Medicaid and Nutrition Assistance (SNAP).
  • Assisted unemployed Supplemental Nutrition Assistance Program (SNAP) participants to create job search plans.

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9. Public Assistance Programs

high Demand
Here's how Public Assistance Programs is used in Program Evaluator jobs:
  • Participated in comprehensive training that covered policies, rules and statutes governing public assistance programs.
  • Conducted telephonic interviews to determine household eligibility for State Public Assistance Programs.
  • Learned basic Federal, State and agency statutes, rules and regulations applicable to the public assistance programs.
  • Processed applications for public assistance programs (SNAP, TANF and state Medicaid).

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10. Ahcccs

high Demand
Here's how Ahcccs is used in Program Evaluator jobs:
  • Interviewed and investigated applicants and recipients to determine eligibility for benefits and medical eligibility (AHCCCS).
  • Answer applicants' questions about benefits regarding Nutritional Assistance, Medical Assistance (AHCCCS), and Cash Assistance.
  • Screen calendar of appointment provided by medical staff for any child currently on AHCCCS using AZTECS and PMMIS system.
  • Determine eligibility for food stamps, Temporary Assistance to Needy Families (TANF) and AHCCCS Health Insurance.
  • Determine eligibility for AHCCCS Medical Programs, Nutrition Assistance and Cash Assistance administered by the State of Arizona.
  • Research and find other programs or agencies for customers who where not eligible for AHCCCS programs.
  • Engaged in extensive interaction with legal guardians of children applying for the AHCCCS Kids Care program.
  • Interview and access clients applying for food stamps, AHCCCS, and TANF cash assistance.
  • Managed a caseload of 90+ clients seeking Food Stamps, AHCCCS or TANF benefits.
  • Educate clients on eligibility requirements for Food Stamp, TANF, and AHCCCS programs.
  • Case management for applicants for food stamps, AHCCCS and TANF cash assistance.
  • Processed public assistance applications for AHCCCS, Cash Assistance and SNAP.
  • Processed applications for the State of Arizona s AHCCCS Medicaid System.
  • Interviewed clients for programs: AFDC, SNAP benefits, and AHCCCS.

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11. Federal Unemployment Insurance

high Demand

12. Community Resources

high Demand
Here's how Community Resources is used in Program Evaluator jobs:
  • Entrusted developing and maintaining effective working relationships with both internal and external clients, including other state agencies and community resources.
  • Coordinated program services without reach community resources maintaining a relationship for these program services.
  • Provided community resources to individuals in order to encourage success and promote independence.
  • Contacted community resources to developed customer opportunities for referral and placement.
  • Identified community resources to assist Hispanic families with acculturation.
  • Prepare and respond to various requests from customers; resolve issues with customers; community resources and other state agencies.
  • Provide exceptional customer service and offer additional community resources that may benefit the customer(s).
  • Advised patients on community resources, made referrals and devised realistic treatment plans.
  • Interview clients to provide job referrals, labor market information and community resources.
  • Make referrals to community resources.

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13. Technical Assistance

high Demand
Here's how Technical Assistance is used in Program Evaluator jobs:
  • Provide consultation and technical assistance to guide programmatic functions and policy; advise and work collaboratively with stakeholders.
  • Provide evaluation-related technical assistance to grantees individually and in groups through site visits, conferences and seminars.
  • Provide technical assistance through best practices of developmentally appropriateness of non-compliance issues.
  • Provided technical assistance as needed to support agency improvement efforts.
  • Provided technical assistance for Best Practices development in suicide prevention.
  • Provide technical assistance verbally and written.
  • Provided on-site consultation and technical assistance.
  • Provided technical assistance to programs providing Early Intervention services to children in an effort to foster program growth and development.
  • Provide technical assistance to early child care providers regarding federal and state mandates and State Board of Education policies.
  • Provide technical assistance to contracted agencies with the goal of improving key systems and quality of care.
  • Provide technical assistance to the Office of Accountability and various other district offices.
  • Provide technical assistance for program structuring and tax processes.
  • Provide technical assistance to program managers and their staff.
  • Provided technical assistance to franchisees of child care centers.
  • Develop and offer technical assistance and trainings in quality improvement and evaluation

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14. Tanf

high Demand
Here's how Tanf is used in Program Evaluator jobs:
  • Implement and determine eligibility for federal and state Medicaid, SNAP, and TANF Family Assistance programs.
  • Determined eligibility for Medical,Nutrition and Tanf programs
  • Determine Eligibility for SNAP, TANF and Medical Assistance Data entry Conducted interviews in person and over the telephone

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15. Program Rules

average Demand
Here's how Program Rules is used in Program Evaluator jobs:
  • Used good judgment and discretion while applying program rules and making eligibility decisions to support department while effectively advocating for clients.
  • Delivered technical assistance and direction based on research analysis and interpretation of program rules and regulations.
  • Calculate public assistance claimant entitlement amount based on program rules and regulations.
  • Provided instructions and technical assistance in interpreting program rules and regulations.
  • Interpret and apply all program rules, regulations, policies and procedures to staff and customers questions and inquiries.
  • Applied and interpreted program rules, regulations, policies and procedures to staff and assisted in training staff.
  • Applied program rules, regulations, policies and procedures to conduct initial and renewal requests.
  • Apply program rules, regulations, and policies for eligibility of unemployment benefits.
  • Apply program rules, regulations, policies and procedures necessary to.
  • Applied and interpreted program rules, regulations, policies and procedures.
  • Followed program rules, policies and procedures to make determinations.
  • Applied program rules, regulations, policies and procedures necessary to determine eligibility into kidscare program.

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16. Spss

average Demand
Here's how Spss is used in Program Evaluator jobs:
  • Interpreted data, analyze statistics (SPSS, Excel, & SAS), and quickly synthesize and summarize information.
  • Created an evaluation system using Excel and SPSS, and analyzed results using cross-tabulations with Chi-square.
  • Task completion required proficiency in SPSS-PC, WordPerfect 5.1, Harvard Graphics III.
  • Analyzed criminal record history data from the Georgia Bureau of Investigation using SPSS.
  • Developed measurement instruments, entered and analyzed data in SPSS and Excel.
  • Served as data analyst, proficient in SPSS.
  • Collected the data and analyzed it using SPSS.
  • Analyzed data using Atlas-Ti and SPSS.
  • Analyzed pre- and post-program survey data using SPSS.

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17. Internal Staff Members

average Demand
Here's how Internal Staff Members is used in Program Evaluator jobs:
  • Developed effective working relationships with community resources, other state agencies and internal staff members.

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18. Focus Groups

average Demand
Here's how Focus Groups is used in Program Evaluator jobs:
  • Conducted focus groups of cancer screening patient participants to establish patient understanding of screening importance.
  • Organized and facilitated student focus groups as part of an educational program assessment.
  • Conducted several focus groups with homeless individuals and Transitions staff members.
  • Conducted qualitative analysis of six focus groups and collaborated with an ad agency to create initial concepts.
  • Facilitated multiple focus groups with middle school students and Key Informant Interviews with teachers and school nurses.
  • Co-facilitated focus groups, built data bases, data entry and other duties as requested.
  • Conducted focus groups and in-person interviews with different groups of stakeholders to create common ground.
  • Educate and support staff in participatory action research, focus groups, and community forums.
  • Collected data via participant interviews, survey administration, focus groups, and chart review.
  • Conducted interviews, focus groups, and systemic observations with client staff and others.
  • Facilitated focus groups in finding out opinions and problems of the program.
  • Lead need-assessment focus groups consisting of law enforcement drug task force members.
  • collect data through interviews and focus groups * assess and evaluate data * write reports

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19. Financial Statements

average Demand

20. Computer System

average Demand
Here's how Computer System is used in Program Evaluator jobs:
  • Used computer systems and computer keyboarding for data entry and retrieval of programmatic and participant information.
  • Followed complex policy and worked on state computer system to determine eligibility.
  • Operate multiple automated computer systems in order to authorize client services, input, update and retrieve confidential client information.
  • Utilized general office equipment, computer systems, interview techniques, took bilingual calls, and software.
  • Skilled in the use of computer systems & computer keyboarding for data entry.
  • Utilized computer system and software to maintain a variety of program databases.
  • Document case notes into computer system.
  • Worked in different computer systems.
  • started a new computer system for program evaluator to help organize each program.

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21. DES

average Demand
Here's how DES is used in Program Evaluator jobs:
  • Analyzed quantitative and qualitative data quarterly to describe program utilization outcomes and crafted summary descriptive report for senior management.
  • Designed research methodology for measuring the effectiveness and impact of a training program.
  • Designed marketing material to be included with budget proposals for potential investors.
  • Conducted initial design of evaluation for bereavement crisis intervention program
  • Manage the design and implementation of a comprehensive evaluation.
  • Created logic models, evaluation plans, and data collection tools such as surveys and interview guides for statewide partners.
  • Create, implement, and manage program evaluations to assess the design, implementation, and effectiveness of district programs.
  • Lead call agent in Heath-e-Arizona Pilot program that involved interviewing clients that applied online for DES FAA program benefits.
  • Record a description of the specific actions taken on a case and the basis for the action.
  • Created a post-tasting survey to assess the attitudes and dietary behaviors of fourth- and fifth-grade students.
  • Designed and developed a survey intended to capture seven key leadership qualities of school principals.
  • Designed a data collection plan corresponding to the evaluation plan and gathered credible data.
  • Read, interpreted and applied DES policies and procedures, rules and regulations.
  • Reach out to employers for contact details and promotion of IRME/E-SIDES.
  • Experience in survey design and survey results analysis.
  • Supervised teachers and aides involved in the program.
  • Perform presentation of IRME/E-SIDES at employer locations.
  • Assisted with front desk and switchboard.
  • Design and implement the evaluation of a second National Science Foundation Cybersecurity grant with similar aims.
  • Designed evaluation plans, gathered and analysed evaluation data, with a mixed methods (quantitative and qualitative) approach.

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22. Evaluation Plan

average Demand
Here's how Evaluation Plan is used in Program Evaluator jobs:
  • Designed research and evaluation plans, developed instruments and procedures, developed project databases, generated reports and guide evaluation implementation.
  • Worked with Executive Director and other collaborators to design evaluation plan and identify data sources.
  • Develop and implementation the overall evaluation plan that includes process and outcome evaluation strategies.
  • Designed an interactive evaluation plan to obtain qualitative data for Lifelong Planning Support Program.
  • Authored the department's original production management evaluation plan.
  • Develop evaluation plan for Federal Grant for Homeless Individuals.
  • Engaged clients and stakeholders/facilitated focus groups, conducted interviews to establish an evaluation plan for the program.
  • Develop and implement evaluation plan, surveys and sampling methods.
  • Developed an agency wide outreach evaluation program through evidence based research Developed, implemented, and analyzed evaluation plan
  • Developed evaluation plans after completion of formative and summative program evaluations.
  • PROGRAM EVALUATOR Developed and implemented evaluation plans and assessment tools for grants and special programs.
  • Develop an evaluation plan with timelines to carry on activities related to the grant evaluations

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23. User Interface

average Demand

24. State Agencies

average Demand
Here's how State Agencies is used in Program Evaluator jobs:
  • Communicated in person, telephone and through written correspondence with customers, medical providers, and various State agencies.
  • Performed various types of audits, budgetary studies, and internal control reviews on state agencies.
  • Analyzed the performance of state agencies and programs for the Wisconsin Legislature.
  • Conducted risk analysis of the largest 30 state agencies.
  • Led teams in program evaluation, benefits analyses of services and state agencies across multiple fields, including healthcare and transportation.

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25. State Laws

average Demand
Here's how State Laws is used in Program Evaluator jobs:
  • Determine individuals benefit eligibility based on federal and state laws and qualification guidelines.
  • Oversee skills testing for nurse assistant candidates and is responsible for evaluating candidate competency in accordance with state laws.
  • Adjudicated unemployment claims by way of interviewing both the claimant and employer, and applying state laws and regulations.
  • Skilled in researching, interpreting and applying Federal and State laws, rules, statutes, regulations and guidelines.
  • Worked within federal and state laws to make determinations.

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26. Local Office

average Demand
Here's how Local Office is used in Program Evaluator jobs:
  • Function in oversight capacity, reviewing local offices operations to ensure compliance to process management handbook.
  • Assisted local office; establishing priorities and developed office procedures in numerous occasions.
  • Facilitated information flow between customers to local office using call center standers.
  • Trained to work all programs in the Local office, with the Cash Program the main program of focus.
  • Process Management Team - Helped developed procedures and ideas for quality and timeliness for the local offices and state.
  • Prepared reports of findings and recommendations for management for quality changes to local office processes and procedures.
  • Supervised adjudication units of 10 or more staff that worked virtually and/or in the local office.
  • Work as local office Fair Hearing Specialist and Family Assistance local office vehicle Stewart
  • Perform other tasks as required by local office management team.
  • Maintained case files according to local office procedure.
  • Compile results and provide information to the Local Office Managers, Supervisors, Assistant Program Managers, and Program Managers.
  • Train, direct, and support Local Office staff in various areas of policy and procedure.
  • Provide recommendations to Local Office staff to enhance their Policy and Procedural knowledge.
  • Assist the Local Office Manger across the whole range of his responsibilities.
  • Fair Hearing Liasion for local office.

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27. Needy Families

average Demand

28. Temporary Assistance

average Demand
Here's how Temporary Assistance is used in Program Evaluator jobs:
  • Assisted political refugees from several countries along with families in need of temporary assistance.

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29. Program Services

average Demand
Here's how Program Services is used in Program Evaluator jobs:
  • Assist applicants in determining eligibility for program services including nutrition, medical and cash assistance.
  • Managed assigned workloads; prepares various program related reports; resolved issues and complaints from customers regarding program services.
  • Resolve issues and complaints from customers regarding program services.
  • Resolve issue or complaints regarding program services.
  • Program Services Evaluator I, Arizona State Unemployment Insurance (Claims Dept.)
  • Supervised 10-15 employees including Program Services Evaluator IIIs and Clerical Support Staff.

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30. Medical Assistance

low Demand
Here's how Medical Assistance is used in Program Evaluator jobs:
  • Conducted intake interviews in-person/via-phone with individuals and families to determine cash, nutrition, medical assistance eligibility.
  • Conducted one-on-one interviews with customers to determine eligibility for food stamps, cash assistance and/or medical assistance.
  • Conducted interviews for determining eligibility for Medical Assistance, Nutrition Assistance or Cash Aid.
  • Interview, analyze and interpret federal policy for Medical Assistance and Nutritional Assistance.
  • Conducted and participated in Public Health Fairs promoting medical assistance programs.
  • Maintain a caseload of all changes clients report to the office for Snap, Cash, and Medical assistance.
  • Involved in initial training phase of how to review applications for medical assistance, food stamps and cash assistance.
  • Interview potential clients to receive benefits which could include Nutrition Assistance, Medical Assistance, or Cash Assistance.
  • Register and process applications for numerous programs including cash, nutrition, and medical assistance.
  • Assist clients in determining eligibility for Food Stamps, Cash, and Medical Assistance.
  • Determined eligibility for Medical Assistance (TXIX) for children taken into CPS custody.
  • Interviewed applicants to determine eligibility of Food Stamps, Cash and Medical assistance.
  • Processed medical assistance, cash assistance and food stamp benefits applications.
  • Interviewed clients for Nutrition and Medical Assistance.
  • Conducted intake interviews to determine eligibility for state benefits including cash, nutrition, medical assistance.
  • Interview applicants for Food Stamps, Cash Assistance, Medical Assistance, and General Assistance programs and complete determinations.

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31. FAA

low Demand
Here's how FAA is used in Program Evaluator jobs:
  • Determined eligibility for FAA programs.
  • Maintain current with both FAA and CSR complex set of guidelines, requirements, protocols, and policy.
  • Conducted first level and second level case reads for FAA local offices.
  • Use of the FAA Policy Manual

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32. Initial Claims

low Demand
Here's how Initial Claims is used in Program Evaluator jobs:
  • Take Unemployment insurance initial claims, wage protest, appeals, resolve issues with customers.
  • Provide customer service for initial claims.

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33. Financial Eligibility

low Demand
Here's how Financial Eligibility is used in Program Evaluator jobs:
  • Collect, review and verify financial information in order to determine a client's financial eligibility for medical assistance.
  • Monitor up to 12 Financial Eligibility Specialist by ensuring productivity, timeliness, and quality standards are consistently exceeded.
  • Received calls from clients requesting services, provided phone screening for appropriateness and financial eligibility.
  • Perform financial eligibility evaluation for new applicants and those members up for renewal.
  • Determine financial eligibility for high volume of applications for medical insurance.
  • Use various computer based programs to determine financial eligibility of applicants.
  • Determine financial eligibility for various Medicaid Programs.

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34. State Regulations

low Demand
Here's how State Regulations is used in Program Evaluator jobs:
  • Follow department policies and procedures and federal/state regulations.
  • Completed critical assessment of Stockley Center operations to ensure adherence to Federal and State regulations and facility policies and procedures.

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35. Qualitative Data

low Demand
Here's how Qualitative Data is used in Program Evaluator jobs:
  • Used Language Sampling Matching to provide quantification of qualitative data.
  • Analyzed quantitative and qualitative data and prepared reports of findings.
  • Collect / analyze qualitative data from focus group facilitation, personal interviews, professional development training, case studies and observation.
  • Analyzed both quantitative and qualitative data to compile and write reports summarizing data results from various research projects.
  • Utilize qualitative data methods to assist in assessing the health of Pierce County and the efficacy of interventions.
  • Assisted in providing qualitative data evaluation of PCIA's code enforcement program.
  • Coded transcripts, assisted in developing a codebook and analyzed and interpreted qualitative data.
  • Interpreted qualitative data using NVivo software.

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36. Needs Assessment

low Demand
Here's how Needs Assessment is used in Program Evaluator jobs:
  • Participated and/or facilitated community planning meetings, implemented bi-annual needs assessment processes and developed community wide prevention plans.
  • Co-managed a community needs assessment analyzing Flourish Emory's impacts on mental health promotion at Emory University.
  • Collaborated on formative, implementation, and outcome evaluation projects and community needs assessments.
  • Participated in developing and conducting a statewide suicide prevention needs assessment.
  • Conducted formative needs assessment for KPETP to develop future program activities tailored for middle school students in Colorado.
  • Published needs assessment results for distribution to various stakeholders in the field of suicide prevention.
  • Conducted ESL Program Needs Assessment and In-service Training for Staff at the College.
  • Created a needs assessment for a youth entrepreneurship class
  • Established and developed needs assessments questionnaires for all planning stages * Supervised and trained a staff of 22 employees.
  • Developed a needs assessment to determine employees computer literacy Developed, administered, analyzed and interpreted survey results Provided recommendations to client

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37. Health Care

low Demand
Here's how Health Care is used in Program Evaluator jobs:
  • Apply federal regulations to Medicaid eligibility referencing Minnesota Statues, applying DHS rules and Health Care Policies.
  • Conduct random audits and evaluations of persons enrolled in publicly funded health care programs.

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38. Customer Information

low Demand
Here's how Customer Information is used in Program Evaluator jobs:
  • Interviewed customers and input customer information to determine eligibility for Government benefits.
  • Gathered and verified all required customer information for verifing purposes.

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39. Evaluation Reports

low Demand
Here's how Evaluation Reports is used in Program Evaluator jobs:
  • Write evaluation reports detailing program implementation, impact and outcomes.
  • Prepared evaluation reports for funding agencies and supervisor.
  • Develop charts, tables, assessment tools, data collection tools, and others, necessary to compile the evaluation reports.
  • Analyzed data, wrote evaluation reports, and gave briefs featuring key findings and recommendations.
  • Created comprehensive evaluation reports, research briefs & data brochures.
  • Prepare written evaluation reports for various audiences.
  • Created and delivered evaluation reports to CSPCD director and other affiliated personnel.
  • complete objective Annual Program Evaluation Reports of this Organization.

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40. Elicit Information

low Demand
Here's how Elicit Information is used in Program Evaluator jobs:
  • Conduct initial and follow-up interviews in order to elicit information regarding eligibility.
  • Interview customers to elicit information necessary to determine eligibility or tax coverage.
  • Interview customers to elicit information necessary to determine program eligibility.
  • Conduct interviews with customers to elicit information.
  • Skilled in interacting with customers and families to elicit information, which leads to insight of customer needs.
  • Interview job seekers to elicit information.

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41. Logic Model

low Demand
Here's how Logic Model is used in Program Evaluator jobs:
  • Conducted literature reviews, generated logic models, developed protocol and conducted key informant interviews and focus groups.
  • Develop logic model, and measurement plan for formative assessment of social emotional program aimed at 4th and 5th grade students.
  • Develop measurable program objectives and performance measures, design logic models and evaluation plans, and report results.
  • Conducted social science research methodology, evaluation plans, surveys and logic models.
  • Designed the evaluation plan including budgeting, logic model, survey designing.
  • Analyzed program components using a logic model.

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42. Curriculum Development

low Demand

43. Quantitative Data

low Demand
Here's how Quantitative Data is used in Program Evaluator jobs:
  • Collected and analyzed qualitative and quantitative data for reports, research papers, & conference presentations.
  • Extract, analyze, and report findings from large quantitative data sets.
  • Conducted qualitative and quantitative data analyses (univariate and multivariate analyses).

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44. High Volume

low Demand
Here's how High Volume is used in Program Evaluator jobs:
  • Managed a high volume of calls daily.
  • Received and mediated customer concerns via telephone and written communications in a high volume, fast paced office.

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45. Oversaw

low Demand
Here's how Oversaw is used in Program Evaluator jobs:
  • Managed and oversaw special events, performances to provide an enriching and ongoing professional developmental growth experience for the youth.
  • Received an award for Most Outstanding Employee of District 1 West which oversaw 20 welfare offices.

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46. Unemployment Claims

low Demand
Here's how Unemployment Claims is used in Program Evaluator jobs:
  • Reviewed unemployment claims examining claims for false information or missing information and approving and disapproving unemployment payments due to non-compliance.
  • Provide customer service for claimants inquiring about unemployment claims.
  • Fast-tracked my way from taking unemployment claims to working detailed reports behind the scenes requiring extensive production and investigative practices.
  • Give proper instruction to claimants and employers regarding filing Unemployment claims.
  • Managed Job Service cases and current unemployment claims.
  • Identified and reviewed issues with Unemployment Claims.
  • Conduct Fact Finding Investigations on unemployment claims.
  • Assisted clientele with unemployment claims.

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47. Program Effectiveness

low Demand
Here's how Program Effectiveness is used in Program Evaluator jobs:
  • Compared project results with Project Officer, Executive Director in order to ensure program effectiveness.
  • Worked to create the evaluations and district indicators for school board monitoring reports, and reporting to determine program effectiveness.

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48. Economic Security

low Demand

49. Phone Interviews

low Demand
Here's how Phone Interviews is used in Program Evaluator jobs:
  • Conducted literature review, led in-depth telephone interviews and developed a 36-item survey instrument.
  • Conducted telephone interviews and examined documents to assist in determining eligibility.
  • Conducted face-to-face and over the telephone interviews.
  • Designed and administered online surveys and phone interviews to a sample population of state agencies.
  • Completed face to face and over the phone interviews.
  • Completed face to face, and telephone interviews.
  • Face to face and phone interviews conducted.
  • Multi-tasked claims via phone interviews in a fast pace and changing work environment.
  • Request customer verifications Conduct phone interviews.
  • State of Arizona, Supervisor: Victoria Fila Conducted telephone interviews of claimants and employers.

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50. HIV

low Demand
Here's how HIV is used in Program Evaluator jobs:
  • Provided regular communication to local organizations about the HIV/AIDS epidemic.
  • Trained secondary school educators to deliver HIV education programs.
  • Spearhead the conduct, collection, and analysis of health services information and the evaluation of programs serving HIV/AIDS infected populations.
  • Conducted impact evaluation of programs attended by case managers who provide social services for people living with HIV/AIDS in New Jersey
  • Project manager for production of an award-winning HIV prevention video targeted for people with disabilities, based on CDC intervention.
  • Measured program effectiveness and demonstrated clinical training's contribution to HIV/AIDS patient care: identified improvements of PAETC training programs.
  • Documented strategies through interviews and archival research on how to develop and maintain 4-H Clubs on Army installations.
  • Assisted with the development of measurable objectives for HIV Prevention interventions for the specific populations target groups.
  • Managed research and evaluation projects for a social service program for individuals affected by HIV/AIDS.
  • Led 25 focus groups with care providers serving HIV/AIDS patients in rural villages.
  • Developed a successful system to effectively deliver for the HIV Prevention Project.
  • Researched data from county archival records and client treatment records for analysis.
  • Evaluated HIV prevention program in rural villages and districts throughout country.
  • Prepared HIV prevention outreach program in collaboration with local experts.
  • Evaluated the HIV Prevention Program.

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20 Most Common Skill for a Program Evaluator

Eligibility Determination22.4%
Program Evaluation8.6%
Customer Service8.2%
Data Collection6%
Data Entry5.2%
Child Care Agencies4.9%
Data Analysis4.7%
Nutrition Assistance4.7%

Typical Skill-Sets Required For A Program Evaluator

RankSkillPercentage of ResumesPercentage
1
1
Eligibility Determination
Eligibility Determination
15.7%
15.7%
2
2
Program Evaluation
Program Evaluation
6%
6%
3
3
Customer Service
Customer Service
5.7%
5.7%
4
4
Data Collection
Data Collection
4.2%
4.2%
5
5
Data Entry
Data Entry
3.6%
3.6%
6
6
Child Care Agencies
Child Care Agencies
3.4%
3.4%
7
7
Data Analysis
Data Analysis
3.3%
3.3%
8
8
Nutrition Assistance
Nutrition Assistance
3.3%
3.3%
9
9
Public Assistance Programs
Public Assistance Programs
3.3%
3.3%
10
10
Ahcccs
Ahcccs
2.9%
2.9%
11
11
Federal Unemployment Insurance
Federal Unemployment Insurance
2.5%
2.5%
12
12
Community Resources
Community Resources
2.2%
2.2%
13
13
Technical Assistance
Technical Assistance
2.1%
2.1%
14
14
Tanf
Tanf
1.8%
1.8%
15
15
Program Rules
Program Rules
1.8%
1.8%
16
16
Spss
Spss
1.7%
1.7%
17
17
Internal Staff Members
Internal Staff Members
1.7%
1.7%
18
18
Focus Groups
Focus Groups
1.7%
1.7%
19
19
Financial Statements
Financial Statements
1.6%
1.6%
20
20
Computer System
Computer System
1.6%
1.6%
21
21
DES
DES
1.6%
1.6%
22
22
Evaluation Plan
Evaluation Plan
1.6%
1.6%
23
23
User Interface
User Interface
1.5%
1.5%
24
24
State Agencies
State Agencies
1.5%
1.5%
25
25
State Laws
State Laws
1.4%
1.4%
26
26
Local Office
Local Office
1.3%
1.3%
27
27
Needy Families
Needy Families
1.3%
1.3%
28
28
Temporary Assistance
Temporary Assistance
1.2%
1.2%
29
29
Program Services
Program Services
1.1%
1.1%
30
30
Medical Assistance
Medical Assistance
1.1%
1.1%
31
31
FAA
FAA
1.1%
1.1%
32
32
Initial Claims
Initial Claims
1.1%
1.1%
33
33
Financial Eligibility
Financial Eligibility
1%
1%
34
34
State Regulations
State Regulations
1%
1%
35
35
Qualitative Data
Qualitative Data
1%
1%
36
36
Needs Assessment
Needs Assessment
0.9%
0.9%
37
37
Health Care
Health Care
0.9%
0.9%
38
38
Customer Information
Customer Information
0.9%
0.9%
39
39
Evaluation Reports
Evaluation Reports
0.8%
0.8%
40
40
Elicit Information
Elicit Information
0.8%
0.8%
41
41
Logic Model
Logic Model
0.8%
0.8%
42
42
Curriculum Development
Curriculum Development
0.7%
0.7%
43
43
Quantitative Data
Quantitative Data
0.7%
0.7%
44
44
High Volume
High Volume
0.7%
0.7%
45
45
Oversaw
Oversaw
0.7%
0.7%
46
46
Unemployment Claims
Unemployment Claims
0.7%
0.7%
47
47
Program Effectiveness
Program Effectiveness
0.7%
0.7%
48
48
Economic Security
Economic Security
0.7%
0.7%
49
49
Phone Interviews
Phone Interviews
0.6%
0.6%
50
50
HIV
HIV
0.6%
0.6%

12,413 Program Evaluator Jobs

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