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Program management analyst entry level jobs

- 18 jobs
  • Data Analyst

    Collabera 4.5company rating

    Hilliard, OH

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze data for the purpose of identifying data anomalies, drawing conclusions and determining scope of impact • Recommend options to resolve issues • Find meaningful insights and communicate insights effectively • Design, implement and work audit processes • Develop reports and communicate research and findings • Manage multiple responsibilities and deadlines • Work independently with little supervision Experience • Experience developing SQL statements required • Experience with R or SAS required. • Experience with Oracle or Teradata database desired • Prior experience in a data analytics role strongly preferred • Knowledge of statistical methods required Education • BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted Qualifications • BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted Additional Information If you are interested please send me your resume at [email protected] or call me at ************
    $66k-85k yearly est. 22h ago
  • Transactions Analyst

    JPMC

    Columbus, OH

    Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: Manage incidents via ServiceNow for timely resolution and escalation. Provide L1 Technology support to 2-3 technology products. Research performance/health and resolve technical failures. Analyze details using multiple systems to resolve problems. Maintain strict adherence to risk procedures and complete risk training. Assist in IMCC risk avoidance assessments. Escalate concerns to production areas or vendor partners for resolution. Communicate clearly with internal/external clients, including senior management. Identify risk trends and patterns for management and technology partners. Participate in service/process education to enhance customer experience. Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: 3 years of experience in Operations, including Risk & Control. Strong oral & written communication skills, problem-solving skills, and organizational skills. Advanced MS Office skills. Attention to detail and ability to make decisions with minimal supervision. SQL knowledge. Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: Technical qualification/skills preferred. B.Tech, MBA, BCom graduates considered. Prior Level 1 incident management experience preferred. Excellent written communication skills. Ability to communicate across all levels of leadership. Ability to work within a team and maintain confidentiality. Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%
    $57k-79k yearly est. Auto-Apply 14d ago
  • ICT Business Process Analyst

    Deceuninck 4.3company rating

    Monroe, OH

    Information and Communication Technology Business Process Analyst The ICT Business Process Analyst position plays a pivotal role in transforming business requirements into effective system solutions. Reporting to the Business Solutions Director, the analyst works closely with various business lines to map the operational business needs and optimize processes across various SAP modules, including PP, SD, WM, and MM. Key responsibilities include customizing and validating solutions, configuring software, providing training and support, and continually seeking process improvements through the latest software technologies. Core Responsibilities: * Map the processes and information flows in close collaboration with the different business lines concerned. * Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options. * Define the design software development that matches the internal needs. * Customize, validate solutions, and follow up on their implementations. * Configure and document software and processes, using agreed standards and tools. * Provide training and first-line support to our end-users. * Challenge existing business processes to discover better ways of doing business. * Stay informed of advances and pertinent changes in software technologies that may translate into process improvements. * Build long-term relationships with business partners to drive engagement in IT strategy and deliver business value. * Optimize warehouse operations and ensure seamless integration with other business processes. * Manage materials and inventory processes to support production and other business functions. * Ensure that the sales processes are efficiently mapped and integrated with the overall system. Develop new solutions to enhance sales processes and improve overall efficiency. Qualifications: * Experience with SAP (PP/WM/SD/MM) and/or MES as a functional analyst and knows how to translate requirements into solutions. * Strong communication skills and collaboration skills, ability to present to small/medium groups * Good knowledge of the manufacturing processes. * Demonstrated ability to successfully multi-task * Exceptional computer skills in the operation and functioning of MS office products * Strong analytical and problem-solving skills * Experience with business analysis and the translation measure functional analysis is a strong plus. Education: * Relevant bachelor's or master's Degree. Sponsorship is not available for this position
    $54k-70k yearly est. 60d+ ago
  • Space Planning Analyst

    Bath and Body Works 4.5company rating

    Reynoldsburg, OH

    At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. The Space Planning Analyst provides integrated support for the Micro Space planning and Assortment Planning processes for assigned sub-brands. The Analyst is responsible for providing analytical and execution support for the development and maintenance of Assortments and associated Planograms. The Analyst conducts reporting and analysis and will make recommendations regarding merchandise presentation in an effort to improve the productivity of our selling space and assortment. The Analyst will work cross-functionally with Merchandising, Visual Merchandising, Visual Communications, Merchandise Planning and Inventory Deployment on related assortment and space planning issues. The Analyst reports to the Space Planning Manager. Responsibilities * Assortment/Planogram Management & Execution. * Planogram creation & maintenance. * Assortment database management. * Quality execution Communication / Integration. * Category advocate. * Liaison between cross-functional partners. * Integrate space planning & assortment tools Space/Assortment Analytics & Reporting. * Recommendations for improved sku & space productivity. * Ad hoc analysis. * Run routine reporting. Qualifications * Preference given to those with space planning, merchandise planning, merchandising, store operations or finance experience. * Problem-solving and analytical skills; strong aptitude for retail math. * Strong technical & data management skills. * Ability to multi-task and prioritize work in a fast paced detail-oriented environment. * Microsoft Office (Excel - required, PowerPoint - basics required, Word - a plus, Microstrategy - a plus, Access - a plus). Education * Bachelor's degree in finance, accounting, or business administration. Core Competencies * Lead with Curiosity & Humility * Build High Performing Teams for Today & Tomorrow * Influence & Inspire with Vision & Purpose * Observe, Engage & Connect * Strive to Achieve Operational Excellence * Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: * Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. * 401k with company match and Associate Stock Purchase with discount * No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) * Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance. * Tuition reimbursement and scholarship opportunities for post-secondary education programs * 40% merchandise discount and gratis that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $63k-80k yearly est. 1d ago
  • Utilization Management Nurse Consultant

    CVS Health 4.6company rating

    Delaware, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryUtilize your clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members. This position does require a weekend schedule. Required QualificationsRegistered NurseMust have active current and unrestricted RN licensure in state of residence May be required to obtain addition Nursing Licenses as business needs require Preferred QualificationsUtilization Management experience preferred EducationDiploma RN acceptable; Associate degree/BSN preferred, 3+ years of experience as a Registered Nurse, 1+ years of clinical experience in acute or post-acute setting, and 1+ years of Utilization Management / Care Management Experience Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$26. 01 - $74. 78This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $26 hourly 10d ago
  • Business Operations Analyst 2

    Public Consulting Group 4.3company rating

    Columbus, OH

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery Services **Duties and Responsibilities** + Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions. + Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction. + Conducts quantitative and qualitative analysis. + Assists in drafting written communications for internal or client use. + Prepares a wide range of materials required for client presentations and meeting. + Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services. **Required Skills** + Creative problem-solving ability and results-orientation. + Commitment to exceptional client service and ability to lead confidently. + Dedication to accomplishing goals and challenges presented by clients and management. + Ability to interact with various levels of management and clients. + Flexible, self-starter possessing intellectual curiosity. + Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level. + Strong analytical and financial data analysis skills. + Attention to detail and ability to work with large data sets while ensuring accurate results. + Able to follow, critically evaluate, and improve upon current processes. + Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement. + Excellent oral presentation and written communication skills. + Solid organizational and time management skills. + Demonstrated expertise in all MS Office products **Qualifications** + Bachelor's degree preferred or 4+ relevant years' experience required **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,300-$90,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
    $65.3k-90k yearly 10d ago
  • Analyst II, Controlled Substance Monitoring

    Kroger 4.5company rating

    Cincinnati, OH

    Support the company's Controlled Substance Compliance Program (CSCP) structure and foundation through monitoring and research of dispensing activities in company pharmacies. This position will work closely with the Controlled Substance Monitoring team and manager on process improvements, quality assurance protocols and reporting and analysis of trends to provide periodic feedback to stakeholders and other critical functions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Execute transaction monitoring of assigned divisions to assess potential suspicious activity indicating diversion, abuse or fraud related to controlled substances Conduct detailed data analysis to identify trends, patterns and anomalies as they relate to controlled substance regulations and guidance for use in transaction monitoring and enhanced due diligence procedures and interventions Interpret data findings and prepare summaries and presentations to communicate insights to stakeholders Assist with the design and implementation of alert rules for use in transaction monitoring & conduct periodic review of alerts to ensure controls align to objectives Conduct investigations using all available systems to research suspicious activity and fraud and maintain case investigation documentation in accordance with department standards Perform periodic and for-cause pharmacy and prescriber risk analysis of assigned divisions and develop reporting for management to communicate findings Support the development and implementation of risk assessment tools and methodologies to mitigate compliance issues. Manage data processing workflows and contribute to the optimization of data management practices Develop and maintain case investigation documentation processes and quality assurance protocols to ensure accurate documentation Provide direction to other controlled substance Analysts on processes, procedures, and application of policy requirements Assist manager with identifying process improvements and complete special projects as assigned by manager Report high risk activity to manager in a timely manner Adhere to Kroger policies and procedures and comply with all applicable federal and state laws, regulations and guidance as they relate to controlled substances Travel up to 10% to meet with internal clients and vendors; attend industry training programs to maintain expertise in current or future subject matter areas as approved by manager Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential functions of this position with or without reasonable accommodation Qualifications MINIMUM 4+ years healthcare, pharmacy, fraud prevention, risk management, audit, or compliance Thorough knowledge of controlled substance regulations and indicators of potential diversion of controlled substances in healthcare Ability to handle multiple projects and respond to changing business priorities Strong follow-up, accountability, and attention to detail Ability to analyze complex data and present effective reports Strong analytical, problem-solving, and organizational skills Experience using data analytics tools to identify trends and anomalies Proficient in Microsoft Word, PowerPoint and Excel with experience using Excel data analytics tools. Excellent oral/written communication Ability to manage multiple tasks, work independently and contribute to a collaborative team environment DESIRED Bachelor's Degree Certified Fraud Examiner
    $69k-91k yearly est. Auto-Apply 60d+ ago
  • PMO Analyst with German

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TEAM: We invite you to join our PMO team. Our Team is part of the Application Development and Maintenance Practice in Poland, with headquarters in Wrocław, Poznań and Gdańsk. We are an ever-growing group of specialists for whom Project Management has become a true passion. We support our clients in the areas of, among other, financial analysis, administration, process flow control and communication flow control. YOUR TASKS: * Supporting the Project Management Office in daily tasks and monitoring time tracking records; * Preparing of project calculations and financial forecasts, reports, summaries and presentations for project purposes; * Creating and overseeing invoices; * Cooperation with other company units (including the finance and accounting departments). YOUR PROFILE: * Very good knowledge of German (B2/C1), both spoken and written, and good communication skills in English (B2); * Analytical thinking skills, problem-solving abilities, and quick decision-making; * Proficiency in MS Office (especially Excel); * Good communication skills and ability to work in a team; * Minimum Bachelor's degree (economic education preferred); * Experience in a similar position. WHAT YOU'LL LOVE ABOUT WORKING HERE: Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform; Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
    $67k-94k yearly est. 17d ago
  • Transactions Analyst

    Jpmorgan Chase 4.8company rating

    Columbus, OH

    Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. **Job Responsibilities:** + Manage incidents via ServiceNow for timely resolution and escalation. + Provide L1 Technology support to 2-3 technology products. + Research performance/health and resolve technical failures. + Analyze details using multiple systems to resolve problems. + Maintain strict adherence to risk procedures and complete risk training. + Assist in IMCC risk avoidance assessments. + Escalate concerns to production areas or vendor partners for resolution. + Communicate clearly with internal/external clients, including senior management. + Identify risk trends and patterns for management and technology partners. + Participate in service/process education to enhance customer experience. + Lead/support Continuous Improvement activities. **Required Qualifications, Capabilities, and Skills:** + 3 years of experience in Operations, including Risk & Control. + Strong oral & written communication skills, problem-solving skills, and organizational skills. + Advanced MS Office skills. + Attention to detail and ability to make decisions with minimal supervision. + SQL knowledge. + Flexibility and project management skills. **Preferred Qualifications, Capabilities, and Skills:** + Technical qualification/skills preferred. + B.Tech, MBA, BCom graduates considered. + Prior Level 1 incident management experience preferred. + Excellent written communication skills. + Ability to communicate across all levels of leadership. + Ability to work within a team and maintain confidentiality. + Familiarity with ATMs. **Work Schedule** Tuesday - Saturday - 1:30 pm - 10:00 pm **Shift Diff** 10% Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $59k-78k yearly est. 11d ago
  • Data Analyst

    Collabera 4.5company rating

    Hilliard, OH

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze data for the purpose of identifying data anomalies, drawing conclusions and determining scope of impact • Recommend options to resolve issues • Find meaningful insights and communicate insights effectively • Design, implement and work audit processes • Develop reports and communicate research and findings • Manage multiple responsibilities and deadlines • Work independently with little supervision Experience • Experience developing SQL statements required • Experience with R or SAS required. • Experience with Oracle or Teradata database desired • Prior experience in a data analytics role strongly preferred • Knowledge of statistical methods required Education • BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted Qualifications • BS in Statistics, Computer Science, or Applied Mathematics required with advanced degree preferred. Other relevant work experience may be substituted Additional Information If you are interested please send me your resume at [email protected] or call me at ************
    $66k-85k yearly est. 60d+ ago
  • Utilization Management Nurse Consultant

    CVS Health 4.6company rating

    Ohio

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryUtilize your clinical experience and skills in a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate options to facilitate appropriate healthcare services and benefits for members. This position does require a weekend schedule. Required QualificationsRegistered NurseMust have active current and unrestricted RN licensure in state of residence May be required to obtain addition Nursing Licenses as business needs require Preferred QualificationsUtilization Management experience preferred EducationDiploma RN acceptable; Associate degree/BSN preferred, 3+ years of experience as a Registered Nurse, 1+ years of clinical experience in acute or post-acute setting, and 1+ years of Utilization Management / Care Management Experience Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$26. 01 - $74. 78This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $26 hourly 10d ago
  • Certified Coding Analyst

    Healthcare Support Staffing

    Columbus, OH

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Position Purpose: Perform review of high dollar claims. Review for appropriate place of service, accurate coding, length of stay, match to authorization, and possible outlier DRG or Stop Loss pricing. Perform coding research. Conduct complex business and operational analyses to assure payments are in compliance with contract; identify areas for improvement and clarification for better operational efficiency resulting in better initiative, contract, and benefit implementation as well as better maintenance long term. Perform review of high dollar claims for benefit and pricing determination. Work collaboratively with Finance Department to determine appropriateness of pricing. Work collaboratively with Medical Management Department to resolve any issues with medical review notes that affect claim pricing Serve as a technical resource / coding subject matter expert for contract pricing related issues Responsible for entire cycle of facility claims which includes verifying information on submitted claims, reviewing contracts, eligibility, and authorizations to determine reimbursement, and ensuring payment instructions are sent to claims department for claims payment Identify key elements and processing requirements based on diagnosis, provider, contracts and policies and procedures utilizing broad based product or system knowledge to ensure timely payments are generated. Conduct point of service review and resolution of high dollar claims that are pending and/or adjusted incorrectly including review, investigation, adjustment and resolution of claims, claims appeals, inquiries, and inaccuracies in payment of claims. Collaborate with all departments to analyze complex claims issues and special claim projects. Qualifications Healthcare experience REQUIRED Managed Care strongly PREFERRED Associate's degree in Business, Health Care Management, Insurance, Healthcare or related field 3+ years of Medical Billing or Physician's office experience. Extensive knowledge of coding and billing practices for hospitals, physicians and/or ancillary providers as well as knowledge about contracting, claims processing, and provider customer service. Accepted Licenses/Certifications: Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Professional Coder-Payer (CPC-P) certification, Certified Professional Coder (CPC) Additional Information Shfit: Monday- Friday; 8AM-5PM Salary: $41,000-$46,000 + 6% Annual Bonus + Medical Benefits take effect 30 days after start date
    $41k-46k yearly 60d+ ago
  • Cyber Triage and Forensics - Junior Analyst

    EY 4.7company rating

    Cleveland, OH

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Today's world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. **The opportunity** Cyber Triage and Forensics (CTF) - The Cyber Defense Response Center is responsible for monitoring and detecting information security events that could adversely impact EY information assets and resources. Its mission is aligned with the both the incident response and attack lifecycles A qualified candidate will have the opportunity to work with highly talent Cyber security experts to learn and develop new skills. Candidate will be exposed to many technologies and security tools whilst working with EY as well as career growth opportunity. CTF do provide training to analysts. **Your key responsibilities** + Perform front line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on the determination of what was said as events constitute security incidents. + They will work multi-functionally to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. + The CTF Analyst I must be competent to work at a technical level, be capable of identifying threats and vectors that cause security events and be able to follow defined procedures for mitigating said threats. **Skills and attributes for success** + How to respond to network, cloud and host based security events + Ability to participate in detecting, investigating, and resolving security events + Capable of working independently + Identify and propose areas for improvement within the Cyber Triage and Forensics + Good interpersonal skills **To qualify for the role you must have** Bachelors in Computer Science, Information Systems, Engineering or 2 - 3 years of related work experience. **Experience:** + Minimum of 1-2 years of experience in one or more of the following: + Working in a Security Monitoring/Security Operations Center environment (SOC) + Experience investigating security events, threats and/or vulnerabilities + Demonstrate incident handling ability + Demonstrate ability to analysis log output from various devices + Understanding of electronic investigation and log correlation + Proficiency with the latest intrusion detection platforms + Working knowledge of Windows systems administration (Including AD) and/or Linux. **Ideally, you'll also have** + Information Security Principles, Technologies, and Practices + Proven experience with multiple security event detection platforms + Thorough understanding of TCP/IP + Demonstrated integrity in a professional environment + Good social, communication and technical writing skills + Comfortable navigating and troubleshooting Windows system issues + Desired Certifications - Any Security Certifications **What we look for** Under limited supervision the CTF (Cyber Triage and Forensics) Analyst I will report to the CTF Global Service Manager. The CTF Analyst I will perform tasks including monitoring, research, classification and analysis of security events that occur on the network or endpoint. The CTF Analyst I should have familiarity with the principles of network and endpoint security, current threat and attack trends, a basic understanding of the OSI model, cloud security, and have a working knowledge of defense in depth strategies. **What we offer you** The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $60,400 to $109,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $72,500 to $124,500 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $72.5k-124.5k yearly 60d+ ago
  • Junior SOC Analyst

    The Babcock & Wilcox Company 4.8company rating

    Akron, OH

    We are seeking a motivated and detail-oriented Junior SOC Analyst to join our Security Operations Center team. This entry-level role is ideal for individuals passionate about cybersecurity and eager to grow their skills in threat detection, incident response, and security monitoring. The Junior SOC Analyst will assist in monitoring security systems, analyzing alerts, and supporting incident investigations to protect the organization's digital assets. * We are unable to offer sponsorship for this position at this time.* * Monitor security alerts and correlate events from SIEM to identify anomalies or IOCs. * Perform initial triage of security incidents and escalate as needed. * Assist in the investigation and documentation of security incidents. * Support vulnerability management and threat intelligence activities. * Maintain logs and reports for compliance and auditing purposes. * Establishes procedural playbooks/SOPs to identify threats and escalate incidents. * Collaborate with senior analysts and other IT teams to resolve security issues. * Stay current with emerging threats, vulnerabilities, and cybersecurity trends. * Associate or Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. * 1-2 years of experience in IT or cybersecurity (internships or academic projects are acceptable). * Security or other entry-level cybersecurity certifications. * Experience with scripting (Python, PowerShell) or log analysis. * Exposure to cloud security (AWS, Azure, GCP) is a plus. * A minimum of one(1) year resolving email compromise. * Basic understanding of networking concepts, operating systems, and security principles. * Familiarity with SIEM tools, firewalls, antivirus, and intrusion detection/prevention systems. * Strong analytical and problem-solving skills. * Excellent written and verbal communication skills. * Ability to work in a fast-paced, team-oriented environment. * Willingness to work cybersecurity incidents after business hours (on-call, if necessary)
    $54k-75k yearly est. 24d ago
  • Transactions Analyst

    Jpmorganchase 4.8company rating

    Ohio

    Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: Manage incidents via ServiceNow for timely resolution and escalation. Provide L1 Technology support to 2-3 technology products. Research performance/health and resolve technical failures. Analyze details using multiple systems to resolve problems. Maintain strict adherence to risk procedures and complete risk training. Assist in IMCC risk avoidance assessments. Escalate concerns to production areas or vendor partners for resolution. Communicate clearly with internal/external clients, including senior management. Identify risk trends and patterns for management and technology partners. Participate in service/process education to enhance customer experience. Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: 3 years of experience in Operations, including Risk & Control. Strong oral & written communication skills, problem-solving skills, and organizational skills. Advanced MS Office skills. Attention to detail and ability to make decisions with minimal supervision. SQL knowledge. Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: Technical qualification/skills preferred. B.Tech, MBA, BCom graduates considered. Prior Level 1 incident management experience preferred. Excellent written communication skills. Ability to communicate across all levels of leadership. Ability to work within a team and maintain confidentiality. Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%
    $59k-78k yearly est. Auto-Apply 14d ago
  • BI Dashboard Analyst Level 1

    Apidel Technologies 4.1company rating

    Cincinnati, OH

    This role reports directly to the Senior Manager of Analytics and Asset Protection and supports reporting needs across all levelsof the organization. The team is seeking a candidate with strong experience inbuilding Power BI reports from the ground up, leveraging a variety of datasources such as databases, Excel, flat files, and other structured orunstructured formats. The ideal candidate will be highly proficient in writing DAX (Data Analysis Expressions), creating data relationships, and using Power Querywithin Power BI. Advanced SQL skills are also essential, including the abilityto write complex queries involving joins, nested logic, and recursivestatements. The team will provide onboarding support, including an overview ofcurrent reporting structures and data integration processes. In addition todeveloping new reports, the candidate will also be responsible for maintainingand enhancing existing Power BI reports. Must have skills and experience (1-3 years): Power BI - should be able to Develop reports from scratchand update and maintain existing Power BI Reports SQL - must be able to write complex queries MS Excel - must be proficient R - if they do not have experience with R, Python is ok Statistical analytical skills must be able to analyze,interpret, and explain data to various audiences Database knowledge - not just pulling data, but creatinglinks to data so that all metrics that they use are available Nice to have skills and experience: Python Alteryx Soft skills: Communication Will be talking with many different departments anddifferent levels of personnel (team leads, executive members, etc.) and must beable to communicate effectively and efficiently Team player Willing to help the rest of the team if their projecthappens to be slow Go-getter mindset Willing to think outside-the-box Must be able to work independently with minimal guidance Key Responsibilities Automate existing reporting methods to make data moreaccessible Work closely with the Analytics and Asset Protection teamin order to determine what reports are needed and how they can be modified Create links to data so that all metrics needed areavailable Utilize available technologies to re-engineer allreporting Note to Vendors Title: BI Dashboard Analyst - Level 1 Contract or Contract to Hire: Contract Duration: 1 year with possibility to extend Location: 100% remote, any US location, no travelrequired If in Cincinnati, they can work at the GO location ifthey choose - 1014 Vine Street, Cincinnati, OH 45202 Hours: EST business hours Bill Rate: Please submit at market rate for a level 1resource Team dynamic: Fast paced - will sometimes transition from one projectto another quickly, and will be working with all areas of the business(storefront, warehouse, etc.) Currently 2 contract Developers (adding a 3rd) and 1internal Team Lead Developer Pre-screen: 5 video questions, a game, and codingchallenge. Candidates should code in Python, R, or SQL, whichever they are mostcomfortable with.
    $47k-65k yearly est. 9d ago
  • Analyst I, Controlled Substance Monitoring

    Kroger 4.5company rating

    Cincinnati, OH

    Support the company's Controlled Substance Compliance Program (CSCP) structure and foundation through monitoring and research of dispensing activities in company pharmacies. Work closely with the Controlled Substance Monitoring team and manager to perform other critical functions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. MINIMUM 2+ years healthcare, pharmacy, fraud prevention, risk management, audit, or compliance Working knowledge of controlled substance regulations and indicators of potential diversion of controlled substances in pharmacy or healthcare Strong analytical, problem-solving, and organizational skills Proficient in Microsoft Word, PowerPoint, and Excel with experience using Excel and other data analytics tools Excellent oral/written communication Ability to manage multiple tasks, work independently and contribute to a collaborative team environment DESIRED Bachelor's Degree Certified Fraud Examiner Conduct transaction monitoring of assigned divisions to assess potential suspicious activity that may indicate diversion, abuse or fraud related to controlled substances Identify data trends and anomalies as they relate to controlled substance regulations and guidance Conduct investigations using all available systems to research suspicious activity Provide actionable insights and recommendations based on data analysis to support decision-making and improve compliance Provide feedback on alert effectiveness and partner with management and analyst team to design and implement program enhancements Perform periodic and for-cause pharmacy and prescriber risk analysis of assigned divisions and conduct related investigations to identify compliance risks Respond to requests from pharmaceutical suppliers' controlled substance monitoring programs to provide data and other related information as required for suspicious order monitoring activities Maintain case investigation documentation in accordance with department standards Liaise with applicable Regulatory Compliance and Training departments when appropriate Adhere to Kroger policies and procedures and comply with all applicable federal and state laws, regulations and guidance as they relate to controlled substances Travel up to 10% to attend industry training programs to maintain expertise in current or future subject matter areas as approved by manager Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $69k-91k yearly est. Auto-Apply 46d ago
  • Transactions Analyst

    Jpmorgan Chase & Co 4.8company rating

    Ohio

    JobID: 210680799 JobSchedule: Full time JobShift: : Join a dynamic team at JPMorgan Chase, where your skills will drive innovation and operational excellence. As part of the IMCC and ATM Monitoring Group, you'll play a key role in enhancing customer and employee experiences through proactive oversight of operational issues. This is your opportunity to grow your career and make a significant impact within a global financial leader. As a Transactions Analyst within the Integrated Monitoring and Control Center (IMCC) and ATM Monitoring Group (AMG), you will support the ATM Fleet and over 50 applications by monitoring their health, production environments, and job and file transmissions. You will act as a liaison between support groups and the line of business, providing resolution assistance and ensuring operational excellence. Your role is crucial in maintaining the normal flow of business and maximizing both customer and employee experiences. You will be part of a collaborative team that values innovation, continuous improvement, and shared success. Job Responsibilities: * Manage incidents via ServiceNow for timely resolution and escalation. * Provide L1 Technology support to 2-3 technology products. * Research performance/health and resolve technical failures. * Analyze details using multiple systems to resolve problems. * Maintain strict adherence to risk procedures and complete risk training. * Assist in IMCC risk avoidance assessments. * Escalate concerns to production areas or vendor partners for resolution. * Communicate clearly with internal/external clients, including senior management. * Identify risk trends and patterns for management and technology partners. * Participate in service/process education to enhance customer experience. * Lead/support Continuous Improvement activities. Required Qualifications, Capabilities, and Skills: * 3 years of experience in Operations, including Risk & Control. * Strong oral & written communication skills, problem-solving skills, and organizational skills. * Advanced MS Office skills. * Attention to detail and ability to make decisions with minimal supervision. * SQL knowledge. * Flexibility and project management skills. Preferred Qualifications, Capabilities, and Skills: * Technical qualification/skills preferred. * B.Tech, MBA, BCom graduates considered. * Prior Level 1 incident management experience preferred. * Excellent written communication skills. * Ability to communicate across all levels of leadership. * Ability to work within a team and maintain confidentiality. * Familiarity with ATMs. Work Schedule Tuesday - Saturday - 1:30 pm - 10:00 pm Shift Diff 10%
    $59k-78k yearly est. Auto-Apply 13d ago

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