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  • Global Service Ops & Refurb Program Manager

    Apple Inc. 4.8company rating

    Program manager job in San Francisco, CA

    A leading technology company in San Francisco is looking for an Operations Engineering Program Manager to oversee refurb product readiness and lead strategic service programs. The ideal candidate will have significant project management experience, strong analytical skills, and the ability to work collaboratively across multiple functions. This role involves complex problem-solving and influencing key decisions to enhance operational efficiency. Competitive compensation package and robust benefits are offered. #J-18808-Ljbffr
    $127k-167k yearly est. 4d ago
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  • Senior Manager, People Programs: Strategy, Change & PMO

    Australian Competition and Consumer Commission

    Program manager job in San Francisco, CA

    A leading self-driving technology firm in San Francisco is seeking a Senior Manager, People Programs. This role involves leading a team of high-performing Program Managers to drive critical initiatives and develop strategic program plans. Candidates should have extensive experience in program management, preferably within HR, and demonstrate strong leadership and strategic thinking skills. The position offers a salary ranging from $147k to $238k, with potential for bonuses and equity compensation. #J-18808-Ljbffr
    $147k-238k yearly 4d ago
  • Engagement Manager, Applied AI

    Menlo Ventures

    Program manager job in San Francisco, CA

    About the role In this role on the Applied AI team, you will lead the delivery of transformational AI solutions for Fortune 500 enterprises. You'll own high-value engagements where we collaborate directly with customers to build tailored AI agents for their most critical business processes. You will own end-to-end delivery from signed SOW through production deployment, orchestrating cross-functional teams including Engineering, Product, Design, and customer stakeholders. This is not project management-you'll navigate complex enterprise environments, remove technical and organizational blockers, and ensure we deliver measurable business outcomes while maintaining our high standards for safety and reliability. You'll work hand-in-hand with Forward Deployed Engineers (FDEs) who handle core technical delivery, while you own stakeholder management, delivery cadence, and organizational complexity. You'll champion our mission in the field while building the playbooks and processes that enable us to scale this emerging motion. Responsibilities Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria. Participate in technical discovery sessions to understand customer requirements and inform engagement design. Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges. Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned. Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems. Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope. Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins. Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates. Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress. Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed. Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so. Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery. Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth. Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected). You May Be a Good Fit If You Have 5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software. Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams. Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don\'t need to code, but must be able to translate between technical and business stakeholders). Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics. High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity. Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting. Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns. High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy. Strong Plus Experience in financial services, healthcare/life sciences, or pharma verticals. Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms. Exceptional understanding of LLM capabilities and limitations. Experience with regulated industries and compliance requirements. Experience managing delivery teams with embedded engineers at customer sites. Familiarity with agile/scrum methodologies in client-facing delivery contexts. Logistics The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. $200,000 - $300,000 USD Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. #J-18808-Ljbffr
    $200k-300k yearly 1d ago
  • Engagement Manager - AI Agents

    Zoomcar 4.2company rating

    Program manager job in Redwood City, CA

    About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success. This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes. What you'll be doing Lead End-to-End AI Agent Delivery: Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization. Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria. Orchestrate a Cross-Functional Delivery Pod: Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment. Drive Customer Outcomes & Long-Term Success: Own the success of multi‑phase AI transformation programs. Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value. Establish Scalable Processes & Governance: Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists. Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs. Customer Enablement & Training: Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers. Be the Face of AI Strategy for Enterprise Customers: Present confidently to frontline leaders, IT executives, and C‑suite stakeholders. Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys. What you'll bring to the role 5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred) Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders. Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects. Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos. Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments. Excellent communication, training, documentation, and relationship‑building skills. Bonus points for: Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms. Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center). Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16‑weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre‑tax Commuter Benefits Salary Range The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit *************** #LI- Redwood City, CA (Hybrid) #J-18808-Ljbffr
    $133k-149k yearly 2d ago
  • Senior Program Manager, Sales Engineering (New Products)

    Samsara 4.7company rating

    Program manager job in San Francisco, CA

    Remote - US Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: As a Program Manager for the Sales Engineering Team at Samsara, you'd be building and looking after Programs that enable a diverse team of SE's to work together to bring our unique connected operations technology to customers. Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations. The Programs you will engage in will have impact across all internal departments at Samsara, many at the executive level, by driving the SE Team to bring new products to market. This is a remote position open to candidates residing in the US. In this role, you will: Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara's Global Sales Engineering Team Work closely with Strategic Finance on long-term financial planning including revenue forecasting and cost efficiency for new product launches Work closely with Marketing and Product to ensure we are building an interconnected plan that is supported by all pillars of our go-to-market motion Lead strategic projects centered around new product releases in support of Samsara's long term growth; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process Bring the voice of the customer to the organization: understand and draw insights from key market, industry, customer trends, and customer/partner feedback to provide insight and guide investment decisions across Field Operations and other GTM functions Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow new product performance Present to Samsara leadership teams on topics related to new market and product expansion Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE's can deliver high quality technical sales demonstrations across the entire portfolio of products. Minimum requirements for this role: A passion for new technologies, especially as they apply to the Industrial IoT space Bachelor's degree in Engineering or related field 7.5+ years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health (Critical Path Method, building project schedules, etc.) Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency A firm understanding of business process automation, and experience driving cross-functional initiatives to completion Exposure to working directly with prospects and/or customers in a pre‑sales or customer success capacity An ideal candidate also has: Experience designing and implementing New Product Release Cycle programs and processes The ability to deliver complex B2B systems integration projects and workflows Experience with data integrity, data quality, data migration and data maintenance Experience with Jira and Confluence Familiarity with Salesforce Familiarity with LMS Familiarity with AI tools The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $158,950 - $187,000 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Full time employees receive a competitive total compensation package along with employee‑led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on‑site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us‑greenhouse‑mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here . Samsara's Mission Improve the safety, efficiency, and sustainability of the operations that power the global economy. #J-18808-Ljbffr
    $159k-187k yearly 1d ago
  • Engagement Manager (San Francisco)

    Metaview Global Limited

    Program manager job in San Francisco, CA

    Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr
    $150k-165k yearly 1d ago
  • AI Engagement Manager

    Resolve.Ai

    Program manager job in San Francisco, CA

    About Resolve AI At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems - from code to databases - taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building. Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford). As an AI Engagement Manager, you'll own the success of Resolve AI\'s largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work. You'll run point on execution, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. You'll build strong relationships across engineering, product, and the C-suites, turning insights into action and value into measurable ROI. You\'ll drive adoption, align stakeholders, and shape the outcomes that matter most to our customers and to Resolve AI's growth. This role is high velocity, high visibility and high impact. What You'll Do Track and own customer health across key dimensions: executive sentiment, user sentiment, adoption metrics, investigation quality. Oversee the successful execution of a portfolio of enterprise-scale projects, ensuring they meet business objectives and drive measurable impact. Operate at maximum velocity- embrace a high-speed, dynamic environment where priorities can shift, requiring quick thinking and adaptability. Run daily project scrums, engage in planning, requirements gathering/refinement, product management, testing, evals, deployment, etc, whatever is needed to drive execution forward. Build relationships with engineers, product users, and executive stakeholders - align success metrics across levels. Lead technical onboarding, training, support, rollout, and expansion for new customer environments and teams. Drive adoption through data-driven interventions: monitor usage, sentiment, and feedback signals. Deliver Business Value Assessments (BVAs) and Quarterly Business Reviews (QBRs) that quantify ROI (e.g. MTTI reduction, time saved). Surface product insights and customer needs to engineering and product teams; influence roadmap based on voice-of-customer. Identify and act on expansion opportunities (new use cases, teams, environments) in collaborating closely with Account Executives and flagging issues early. Who You Are 4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment. Strong technical foundation - comfortable navigating cloud infrastructure, observability stacks, APIs, integrations. Background in observability, incident-management, monitoring, or GenAI tooling. Excellent communicator - able to present to technical and non-technical audiences, including executives. Metrics-driven mindset - experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth). Proven track record of driving adoption, turning around at-risk accounts, or leading expansion. Experience building trust and working cross-functionally with product, sales, and engineering teams. Why Join Resolve AI? Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact. Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. Competitive Benefits: Competitive Pay Packages with full benefits including: Comprehensive Medical, Dental, and Vision Insurance Monthly Housing Stipend Flexible (Unlimited) Paid Time Off Visa Sponsorship & Immigration Support 401(k) Plan Parental Leave Discretionary Tech Benefit Stipend Daily in-office Lunches and Dinners We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard torace,color,religion,national origin,sex,gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. #J-18808-Ljbffr
    $106k-153k yearly est. 3d ago
  • Engagement Manager: AI-Driven Insurance Growth

    Furtherai Inc.

    Program manager job in San Francisco, CA

    A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr
    $106k-153k yearly est. 1d ago
  • Agency Engagement Manager

    Pano Ai, Inc.

    Program manager job in San Francisco, CA

    Help us tackle the growing wildfire crisis with the latest advancements in AI and IoTWho we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at pano.ai. The Role: Pano AI is seeking a Community Engagement Associate to own the success of agency relationships tied to Pano deployments. In this role, you will be responsible for ensuring fire agencies, emergency management offices, and disaster response organizations are fully onboarded, trained, and actively using Pano's platform. You will serve as the primary point of contact before and after deployment, leading outreach, coordinating onboarding, running trainings, and maintaining ongoing engagement. Success in this role means building trust with agencies, driving consistent platform usage, identifying gaps in adoption, and working closely with Customer Success, Operations, and Sales to ensure deployments translate into real-world impact. This is a hands-on, relationship-driven role for someone who understands how public safety agencies operate and is comfortable working independently in the field. You will spend your time building credibility, supporting end users, and making sure Pano's technology is not just installed, but actively used as part of daily operations. The Agency Engagement Manager opportunity has direct upward mobility into team leadership roles. What You'll Do: Own Agency Relationships and Engagement: Build and maintain strong relationships with fire departments, emergency management agencies, and public safety organizations tied to Pano deployments. Serve as the primary point of contact and trusted partner for end users in the field. Lead Onboarding and Training: Drive outreach to agencies, introduce Pano's platform, and coordinate onboarding and training to ensure users understand how to effectively incorporate Pano into their operational workflows. Drive Adoption and Ongoing Usage: Monitor engagement and usage, identify gaps in adoption, and proactively re-engage agencies to ensure Pano is being used consistently and effectively post-deployment. Partner Cross-Functionally for Execution: Work closely with Operations, Customer Success, and Sales to support deployments, align on priorities, and ensure smooth execution from installation through long-term use. Act as the Voice of the Field: Gather feedback from agencies and relay insights to internal teams to improve product functionality, usability, and real-world impact. Represent Pano professionally at trainings, conferences, and community events. What You'll Bring: Bachelor's degree or equivalent professional experience, with 2+ years of experience in wildfire response, fire service, emergency management, disaster response, or a related field 2+ years of experience in a customer-facing, training, operations, customer success, or program management role. Experience working with federal, state, or local agencies is strongly preferred. Strong communication and relationship-building skills with the ability to engage diverse stakeholders. Ability to work independently, manage multiple priorities, and operate effectively in a fast-moving environment. Comfort working in a SaaS environment and collaborating across internal teams. Interest in climate resilience, public safety, and mission-driven work. Willingness to travel approximately 25% for agency visits, trainings, and events. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off. #J-18808-Ljbffr
    $106k-153k yearly est. 4d ago
  • Engagement Manager

    Windsurf Inc.

    Program manager job in San Francisco, CA

    We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr
    $106k-153k yearly est. 5d ago
  • Engagement Manager

    Medra Labs

    Program manager job in San Francisco, CA

    What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr
    $106k-153k yearly est. 4d ago
  • Policy and Programs Manager, Chief Program Office Natural Resources Defense Council (NRDC)

    Geopolist

    Program manager job in San Francisco, CA

    NRDC is a non‑profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing, Chicago, New Delhi, New York, San Francisco, Santa Monica, and Washington D.C. Position Summary The Policy and Programs Manager supports and works closely with the Chief Program Officer (CPO) to manage and advance the strategy and execution of NRDC's programmatic work, in coordination with the leaders of NRDC's Programs: Climate & Clean Energy, International (including NRDC's offices in China and India), Nature, Environmental Health, and Green Finance and Economic Development. This also means strategizing the day‑to‑day operations and supporting project management for the teams responsible for delivering the organization's overall mission. The position is part of the Programs team and assists the CPO in driving the Programs' operational strategy. It assists with reporting and tracking of a budget of $100 million and helps to lead administrative efforts, including acting as a liaison with NRDC's Finance, Workplace Strategy, IT and HR Department, for a staff of over 300. The Policy and Programs Manager will serve as a proxy for the CPO in various internal settings, leading team meetings and representing Programs with Finance, HR, and other internal counterparts. The Policy and Programs Manager will collaborate with the CPO on strategic leadership within NRDC's Programs, undertaking discrete strategic projects and serving as a delegatee for the CPO on specific matters relating to the strategy and execution of NRDC's programmatic advocacy. This is a limited term 2‑year position, with the potential for extension. The position you are applying for is part of the bargaining unit represented by the Washington Baltimore News Guild (WBNG / The Newsguild‑CWA Local 32035). Responsibilities Support the team's strategic planning and results management efforts (~40%). Collaborate with and build relationships across institutional verticals to inform strategic priorities in alignment with NRDC's strategic plan, mission and goals. Engage in institutional strategy development and implementation, executing on consistent and cohesive planning and organizational performance management processes. Facilitate the process of sector and geographic strategy development and execution within the team, including supporting the performance monitoring of activities to assess impact against goals. Support adaptation and continuous learning through feedback and update cycles for strategies and workplans. Provide regular reporting and line of sight to senior leadership and the Executive Team on progress against priorities, changes to the activity portfolio, and emerging risks and opportunities. Drive project management for Programs in alignment with institutional priorities. Develop proposals for institutional initiatives, including SWOT analysis, project management, RAPID decision making and prioritization, and ensuring projects meet milestones and deliver on the President & CEO and Executive Director's vision. Align team functions in accordance with key organizational goals that support the current and future scale of NRDC, optimizing workflows for efficiency, designing processes and systems that scale effectively, mitigating organizational risk, and adapting to the changing needs of the organization. Partner with NRDC leadership to develop, define and monitor key metrics and evaluation methods. Undertake discrete, substantive projects, under the direction of the CPO, to advance the strategy and execution of NRDC's programmatic advocacy. Create and manage methods of internal communication for Programs to improve overall functioning of the Programs team. Oversee the team's operational processes, informing and executing reforms to processes and supporting the management and development of the program teams (~40%). Support most budgeting matters for Programs, including annual budgeting and quarterly reviews, off‑cycle budget‑related requests, high‑level allocation recommendations for major grants, and similar budget‑ and finance‑related tasks. Conduct budget‑related analysis, make recommendations, and implement changes to better prioritize and strategize resource use. Promote fiscal responsibility and compliance with policies and procedures as set forth by the Accounting & Finance team. Manage people strategy in collaboration with the SVP, including headcount budget, compensation, performance review and promotion processes in accordance with Human Resources frameworks. Promote employee engagement, team and people development, ODEI and culture‑building opportunities. Oversee the communication, implementation, and compliance with new and existing workplace policies, procedures, and guidelines. Partner with Workplace Strategy on employee engagement, sustainability, and culture‑building opportunities. Coordinate with team on IT compliance and security requirements. Serve as the point of contact to coordinate contracting, federal/state/local lobbying, lawyer ethics, risk assessments, and other compliance processes. Support the coordination of Regional Impact Councils to facilitate information exchange across all states where NRDC is engaged, working in coordination with the Strategist, Place Based Advocacy (~20%). Inform the development of state and regional strategies, ensuring they ladder up or align with our federal strategy. Liaise with state advocates to strengthen relationships, maintain a pulse on political and policy developments and keep the CPO informed of developments. Provide regular reporting and line of sight to the CPO and make recommendations to the CPO on team dynamics and advocacy opportunities. Develop meeting agendas, capture key take‑aways, and follow‑up on action items. Support and implement reforms to the Regional Impact Councils. Qualifications Bachelor's degree in a related field, or equivalent combination of education and experience. 4+ years of related experience. Minimum two years professional experience coordinating support staff or others. Skills, Abilities, Competencies Excellent written and verbal communication skills. Strong planning and project management skills. Budget management skills. Strong analytical skills. Demonstrated commitment to and competency in racial equity, diversity, and inclusion principles. Ability to build relationships, effectively collaborate and engender trust from peers and colleagues. Ability to handle complex and sensitive discussions and processes with diplomacy. Aptitude for developing talent and supporting a positive and diverse team culture. Team player who can handle multiple conflicting priorities and ambiguity. A motivated self‑starter. Ability to travel to NRDC U.S. based offices, up to 20% annually. Commitment to NRDC's mission, values, and DEI principles. Equal Opportunity Employer Statement NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under‑represented in the environmental movement. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. For this position, the salary range is $113,000 to $121,000. NRDC operates under a hybrid work model. Employees are required to come to the office eight days per month. Application Instructions Please be sure to indicate you saw this position on geopolist.com. #J-18808-Ljbffr
    $113k-121k yearly 4d ago
  • Engagement Manager, Growth San Francisco

    Persona 4.3company rating

    Program manager job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $98k-132k yearly est. 3d ago
  • Senior Electromechanical Engineer & Program Manager

    Dcoding Labs

    Program manager job in Berkeley, CA

    Job Type: Full-time Workplace Type: On-site Total Compensation: $100,000-$160,000 + Flexible Equity Component About the Role Our client, a prominent Berkeley-based startup that recently completed its seed funding, is seeking a Senior Electromechanical Engineer & Program Manager to join their core engineering team. This is a unique opportunity to lead the design, fabrication, and deployment of large-scale robotic systems operating in demanding real-world environments. You will take ownership of projects from concept through field deployment, balancing hands‑on engineering with program-level oversight. The role is ideal for someone who enjoys deep technical problem‑solving, while coordinating multidisciplinary teams to deliver field‑ready, high‑performance electromechanical systems. Key Responsibilities Lead all aspects of electromechanical design, analysis, controls integration, and component/supplier selection. Drive design reviews, prototyping, testing, and initial production of robotic systems. Mentor and manage junior engineers, setting high standards for technical rigor and execution speed. Collaborate across electrical, controls, and field teams to deliver integrated solutions. Conduct failure analysis, testing, and iterative improvements based on real-world data. Preferred Experience 5-10 years in mechanical, electrical, or robotics engineering, preferably in machinery, heavy equipment, or robotics. Experience taking engineered equipment from concept to commercialization. Hands‑on prototyping and fabrication skills, with strong mechanical intuition. Knowledge of electromechanical controls, hydraulics, high‑voltage AC power conversion, and lithium batteries. Proficiency in CAD (SolidWorks, Fusion 360) and familiarity with C++/Python for controls or simulation. Proven ability to lead multiple concurrent projects in a fast‑paced startup environment. Why This Opportunity Join a Berkeley-based startup at an exciting stage post‑seed funding. This role offers competitive pay, a flexible equity component, and the chance to make a real impact by building complex electromechanical systems from the ground up. #J-18808-Ljbffr
    $100k-160k yearly 4d ago
  • Engagement Manager

    Furtherai

    Program manager job in San Francisco, CA

    About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr
    $50k-100k yearly 1d ago
  • Senior SRE Manager: Hybrid Cloud & Reliability Leader

    Cooley LLP 4.8company rating

    Program manager job in San Francisco, CA

    A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support. #J-18808-Ljbffr
    $165k-235k yearly 5d ago
  • Project Manager - Healthcare/T.I.

    Level 10 Construction 4.1company rating

    Program manager job in Sunnyvale, CA

    The Project manager for Healthcare/T.I. is responsible for planning, organizing, and controlling all resources for the successful execution of a project. The Project Manager will supervise a project team of skilled operations professionals who support departmental and organizational goals through their efforts. Job Responsibilities includes (but may not be limited to): Sets safety, quality, schedule, cost and owner relationship goals. Provides input and supervises all pre-construction services such as purchase orders, subcontracts, schedules, job cost set-up, bid packages and project pre-planning. Works with the VP of Operations to obtain the personnel resources required to properly staff the project. 100% Detailed/hands-on knowledge of Project Scope. Reviews project proposal or plans to determine time frame, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of the project. Manages the financial aspects of contracts; assures job margin analysis is completed on a regular basis. Develops baseline project schedule with assistance from Superintendent and/or VP of Operations. Monitors and reports project cost and schedule performance; recommends corrective actions if needed. Manages the scope of work and has mastery of the contract documents. Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external project team members to reassess and amend the scope of work requirement and timeline. Analyze and resolve issues that have the potential to jeopardize the ability to meet agreed upon deliverables. Reviews change orders for accuracy. Reviews and takes action on contractor pay requests and invoicing. Reviews status reports prepared by project personnel and modifies schedules or plans as required; prepares project reports for Level 10 management, owner or others. Manages claims; identifies and resolves potential claims with subcontractors/suppliers. Participates in project coordination meetings. Ensures adherence to insurance, safety, labor relations, EEO and tax regulations. Monitors and ensures quality control. Works with Safety Director to ensure jobs have safe working conditions and safe work practices are in place. Establishes and maintains positive relationships with key owners and architects. Accountable for project completion and financials, Critical Success Factors, Customer Satisfaction Results. Directs and ensures timely completion of project close-out activities. Other duties upon request. Qualifications: Bachelor's degree in construction management, Engineering, Architecture, or related field. 7+ years of project management experience in the construction industry. Healthcare or T.I. experience needed. Excellent communication skills and interpersonal skills. Proficient computer skills in Microsoft Office Suite, Project Management software (Prolog or similar) and Scheduling software (Primavera or similar). Ability to identify and resolve complex issues. Effective participation in team environment. Bachelor's degree a plus but not required. Strong emphasis on fostering a safe working environment for all employees. Working Conditions: Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas. The individual is required to occasionally move around the office and constantly operate a computer and other office machinery, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Level 10 Construction is an Equal Opportunity Employer M/F/Disability/Veterans. All applicants applying must be Authorized and Sponsorship not needed to work in the United States.
    $85k-131k yearly est. 4d ago
  • Head of Statistical Programming Standards and Infrastructure

    Exelixis, Inc. 4.9company rating

    Program manager job in Alameda, CA

    A leading biotechnology firm in Alameda seeks a Director of Statistical Programming Standards & Infrastructure to lead development of programming standards and tools across studies. The role demands extensive experience in statistical programming, collaboration with various teams, and solid understanding of regulatory compliance. Candidates should possess a BS/BA and have a proven track record in enhancing efficiency in programming workflows. Competitive compensation package offered, including bonuses and comprehensive benefits. #J-18808-Ljbffr
    $136k-174k yearly est. 1d ago
  • Project Manager

    Actalent

    Program manager job in Palo Alto, CA

    The Project Manager will lead the full life cycle of a $175M, 400+ unit podium multifamily development in Palo Alto. This includes preconstruction support, buyout, budget control, schedule management, subcontractor coordination, risk mitigation, and overall project delivery. Responsibilities: Manage project budgets, forecasting, and cost reporting Lead subcontractor buyout, scope development, and contract administration Maintain master schedule; ensure timely sequencing and critical-path alignment Oversee RFIs, submittals, change orders, and quality documentation Partner closely with the Superintendent on all field-related decisions Lead progress meetings with owner, design team, and internal stakeholders Ensure timely construction through closeout and turnover Requirements: Multifamily GC experience 250+ to 500+ units, preferably podium structures Clear track record of starting and finishing projects (no job-hoppers) Experience managing complex site conditions: shoring, ground improvements, logistics Strong communication and ownership mindset Procore/Bluebeam proficiency Skills Project management, Construction, Podium Top Skills Details Project management,Construction,Podium Additional Skills & Qualifications The Project Manager will lead the full life cycle of a $175M, 400+ unit podium multifamily development in Palo Alto. This includes preconstruction support, buyout, budget control, schedule management, subcontractor coordination, risk mitigation, and overall project delivery. Responsibilities: Manage project budgets, forecasting, and cost reporting Lead subcontractor buyout, scope development, and contract administration Maintain master schedule; ensure timely sequencing and critical-path alignment Oversee RFIs, submittals, change orders, and quality documentation Partner closely with the Superintendent on all field-related decisions Lead progress meetings with owner, design team, and internal stakeholders Ensure timely construction through closeout and turnover Requirements: Multifamily GC experience 250+ to 500+ units, preferably podium structures Clear track record of starting and finishing projects (no job-hoppers) Experience managing complex site conditions: shoring, ground improvements, logistics Strong communication and ownership mindset Procore/Bluebeam proficiency Experience Level Intermediate Level Job Type & Location This is a Permanent position based out of Palo Alto, CA. Pay and Benefits The pay range for this position is $100000.00 - $140000.00/yr. not available from client Workplace Type This is a fully onsite position in Palo Alto,CA. Application Deadline This position is anticipated to close on Jan 25, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $100k-140k yearly 7d ago
  • Engagement Manager

    Furtherai Inc.

    Program manager job in San Francisco, CA

    Engagement Manager About the Role We are seeking our first Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will onboard and support customers, ensure they succeed with our AI Teammates, and maintain and grow a book of business. You'll work closely with founders and engineers to turn customer feedback into product improvements and establish scalable processes from the ground up. This position involves hands‑on work, including direct customer communication and day‑to‑day operations. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go‑to‑market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Join a tight‑knit, high‑performing group shaping the future of insurance work. Core Requirements (Non‑Negotiables) Willing and able to work 5 days per week in‑person in San Francisco Comfortable with long hours, working in a fast‑paced environment Demonstrated hunger and growth mindset Insurance industry background required Ideal Qualifications Experience in customer implementation Engineering background or a strong understanding of technology (especially valuable if paired with implementation experience) Ability to successfully manage and grow a portfolio of customer accounts Strong project management skills; capable of driving and coordinating complex customer engagements Responsibilities Own customer onboarding, training, and achievement of early success milestones Manage a portfolio of customer accounts to drive satisfaction, retention, and upsell opportunities Conduct QBRs and regular check‑ins to identify needs and proactively address churn risks Translate customer feedback into product enhancements Escalate and resolve technical issues in close partnership with engineering and founders Develop and refine internal CS processes, playbooks, and reporting systems Lead hands‑on daily customer communications and operational responsibilities Contribute to documentation, FAQs, and the knowledge base to support scaling efforts If you have a strong insurance background, thrive in high‑ownership environments, and want to shape the future of insurance with AI, we want to hear from you. Apply now to join our team in San Francisco and drive transformation in the industry. #J-18808-Ljbffr
    $106k-153k yearly est. 1d ago

Learn more about program manager jobs

How much does a program manager earn in Hayward, CA?

The average program manager in Hayward, CA earns between $67,000 and $178,000 annually. This compares to the national average program manager range of $65,000 to $141,000.

Average program manager salary in Hayward, CA

$109,000

What are the biggest employers of Program Managers in Hayward, CA?

The biggest employers of Program Managers in Hayward, CA are:
  1. Abode Services
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