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Program manager/human resources skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Vinh Nguyen Ph.D.,

Anthony Nyberg

Below we've compiled a list of the most critical program manager/human resources skills. We ranked the top skills for program managers/human resources based on the percentage of resumes they appeared on. For example, 18.0% of program manager/human resources resumes contained project management as a skill. Continue reading to find out what skills a program manager/human resources needs to be successful in the workplace.

15 program manager/human resources skills for your resume and career

1. Project Management

Here's how program managers/human resources use project management:

Developed project management and implementation best practices for project managers throughout an entire production division.
Perform project management duties that include costing/billing and invoicing responsibilities for various contracts.

2. Program Management

Here's how program managers/human resources use program management:

Promoted to leader of the global Program Management Office Network within one year as recognition for exceptional performance.
Designed and implemented HR Program Management Dashboard, realizing a 20% reduction in Program & Project overlap.

3. Process Improvement

Here's how program managers/human resources use process improvement:

Partnered with functional and technical teams on process improvement efforts to enhance system capabilities to reduce cost and increase competitive positioning.
Implemented process improvements to management review associate performance, realized 98% on-time delivery of Performance Reviews fulfilling company goals

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how program managers/human resources use payroll:

Included responsibility for approximately 25 human resources, benefits, payroll and information technology resources.
Supervised staff accountant in administration of benefits, preparation of payroll and time management.

5. HRIS

Here's how program managers/human resources use hris:

Lead HR representative managing HRIS (JD Edwards) including Applicant Tracking/Reporting and Position Management.
Automated Training records into HRIS system.

6. Shared Services

Here's how program managers/human resources use shared services:

Directed the global implementation of PeopleSoft, ESS&MSS, global data warehouse &and shared services.
Project Team responsible for re-engineering worldwide business processes, implementing SAP and designing a new Shared Services Organization within the organization.

7. Performance Management

Here's how program managers/human resources use performance management:

Deployed standardization and automation to improve performance management practices for 60,000 salaried personnel across regions.
Conduct development update calls and performance management reviews to include developing performance management goals.

8. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how program managers/human resources use sigma:

Facilitated process-mapping sessions and Six Sigma assimilation trainings to employees across the company.
Managed multiple, global, complex technology projects applying internal IT process and project methodology (SEI CMM/DFSS for Six Sigma)

9. Hr Administration

Here's how program managers/human resources use hr administration:

Supported organizational goals and priorities by providing HR administration and managing personnel files in contract role.
Managed multiple activities in HR administration.

10. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how program managers/human resources use business objectives:

Streamlined human resources processes, and partnering with business leaders to create and implement HR strategies that aligns with business objectives.
Managed HR communications to connect with business clients and achieve business objectives.

11. Employee Engagement

Here's how program managers/human resources use employee engagement:

Analyzed data from Employee Engagement Survey to create presentations and collaborated to create action plans after meeting with focus groups.
Act as a consultant to leadership on new and existing recognition programs, reward trips and employee engagement initiatives.

12. SharePoint

Here's how program managers/human resources use sharepoint:

Organized designer team and business owner's efforts to migrate the existing HR website to a SharePoint portal.
Managed all weekly status reports, data tracking, communications, training & internal SharePoint sites to support.

13. Training Programs

Here's how program managers/human resources use training programs:

Provided one on one training programs to persons served while in care of local businesses for reasonable accommodation.
Designed and developed training programs based on the organizations and the individual's needs for operations.

14. PMO

Project management office or, as is often abbreviated, PMO is a part often found in larger companies, agencies, and other organizations of varying sizes. This department's main focus is to create, alter, and help implement project management policies and regulations within their enterprise, through a number of methods and means, such as documents, guides, and personal assistance. A PMO is truly helpful in standardising and improving the way projects are handled, and thus should be good at minimising costs, errors, and incidents.

Here's how program managers/human resources use pmo:

Report directly to the PMO and provided monthly updates to Senior Leadership on metrics and system enhancements impacting ESS.
Directed a team of project managers in the allocation of PMO resources.

15. Business Processes

Here's how program managers/human resources use business processes:

Provide training and program implementation for new or changing business processes, analyze trends and monitor performance for future departmental improvements.
Managed project to improve critical business processes that drove positive financial results.

What skills help Program Managers/Human Resources find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on program manager/human resources resumes?

Dr. Vinh Nguyen Ph.D.

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all program manager/human resourceses possess?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

In general, the "soft" skills are actually the hardest, and the most important of these skills involves strong communication and an ability to work in teams - most jobs and all companies require people to work together, and this is a very challenging skill, but imperative in the modern workforce.

What hard/technical skills are most important for program manager/human resourceses?

Anthony Nyberg

Department Chair and Professor, Program Director, Master of Human Resources, University of South Carolina - Columbia

HR, like many work environments, is driven by using data to address challenges. This requires a strong analytical foundation.

What program manager/human resources skills would you recommend for someone trying to advance their career?

Sandi Dornhecker

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What technical skills for a program manager/human resources stand out to employers?

Peggy Smith

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

Do you want to know more?

List of program manager/human resources skills to add to your resume

The most important skills for a program manager/human resources resume and required skills for a program manager/human resources to have include:

Project Management
Program Management
Process Improvement
Payroll
HRIS
Shared Services
Performance Management
Sigma
Hr Administration
Business Objectives
Employee Engagement
SharePoint
Training Programs
PMO
Business Processes

Project Plan
Leadership Development
Regulatory Compliance
Americas
Data Integrity
Performance Reviews
Logistics
Learning Management System
ERP
PeopleSoft
Human Resources Functions
Background Checks
EEO
SOX
Career Development

Data Analysis
Professional Development
RFP
Benefits Administration
FMLA
Performance Evaluations
Blended Learning
Business Development
ATS
Vendor Relationships
Performance Metrics
HIPAA
Administrative Functions
I-9
Training Sessions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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