Program Manager job description
Updated March 14, 2024
9 min read
Program managers are responsible for overseeing the entire lifecycle of specific company projects or programs, which are usually done to address specific company issues. They manage the planning, strategy development, program implementation, evaluation, and, if needed, the closing of the project or program.
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Example program manager requirements on a job description
Program manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in program manager job postings.
Sample program manager requirements
- Minimum 5 years of experience in project management
- Strong knowledge of project management methodologies
- Experience managing cross-functional teams
- Bachelor's degree in a related field
- Experience with project management software
Sample required program manager soft skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Strong leadership and team management skills
- Effective problem-solving and decision-making abilities
- Ability to adapt to changing situations and priorities
Program Manager job description example 1
Thermo Fisher Scientific program manager job description
Staff Program Manager, NGS Companion Diagnostic development
**How will you make an impact?**
As Staff Program Manager you will manage development and regulatory submission of Next Generation Sequencing based Oncology Companion Diagnostic (CDx) assays within the Clinical Sequencing Division. You will execute on project timelines and goals from initial concept through successful commercialization and project closure in coordination with external clients. This position reports to Director, Program Management Office.
+ **Responsibilities** Lead matrixed team to ensure on time development and regulatory submission of a Next Generation Sequencing based Companion Diagnostic assays with external clients.Conduct team meetings: Ensure decisions are made, generate minutes, monitor progress and action items to support successful project execution.Develop, monitor and control project timeline in conjunction with both internal functions and external clients.Develop, monitor and control budget including resources and costs and in coordination with Finance and functional departments.Proactively identify risks and challenges: develop plans to address, facilitate tradeoff decisions, escalate to key internal stakeholders, removing obstacles.Ensure compliance to company quality management systems, policies and procedures for a regulated product.Act with sense of urgency to drive issues to resolution in a matrixed environment and at various levels of management.Any other reasonable activity required by management/leadership.
+ **Required Experience** BS in Molecular Biology, Genetics or EngineeringAt least 3 years project management experience including principles, tools and applications. (i.e. timeline management, resource allocation, cost estimation, risks analysis).Experience with regulated medical devices developed under 21 CFR Part 820 Subpart C - Design Controls (or other regulated product development such as drugs or biologics) Proficiency with Project Management software to manage complex project timelines and resources Proficiency with other Microsoft Office applications (Word, PowerPoint, Excel).
+ **Required Competencies / Abilities:** Exceptional written and verbal communication skills: assertively and effectively articulates complex concepts and ideas to broad audiences.Experience working as a vendor for external clients highly preferred.Confidence interacting with various levels of management stays focused and on-point, able to raise problems or challenges in productive manner.Financial acumen: plans and oversees project budgets (Profit & Loss) Strong presentation skills: effective summarizing and presenting decision points and key considerations.Strong influencing skills: gets things done without formal authority.Strong negotiation skills: drives discussions and decisions toward desired results Strong interpersonal skills: cultivates relationships with key internal partners, manages conflict Outstanding orientation to teamwork: works collaboratively, effectively and efficiently with others
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**How will you make an impact?**
As Staff Program Manager you will manage development and regulatory submission of Next Generation Sequencing based Oncology Companion Diagnostic (CDx) assays within the Clinical Sequencing Division. You will execute on project timelines and goals from initial concept through successful commercialization and project closure in coordination with external clients. This position reports to Director, Program Management Office.
+ **Responsibilities** Lead matrixed team to ensure on time development and regulatory submission of a Next Generation Sequencing based Companion Diagnostic assays with external clients.Conduct team meetings: Ensure decisions are made, generate minutes, monitor progress and action items to support successful project execution.Develop, monitor and control project timeline in conjunction with both internal functions and external clients.Develop, monitor and control budget including resources and costs and in coordination with Finance and functional departments.Proactively identify risks and challenges: develop plans to address, facilitate tradeoff decisions, escalate to key internal stakeholders, removing obstacles.Ensure compliance to company quality management systems, policies and procedures for a regulated product.Act with sense of urgency to drive issues to resolution in a matrixed environment and at various levels of management.Any other reasonable activity required by management/leadership.
+ **Required Experience** BS in Molecular Biology, Genetics or EngineeringAt least 3 years project management experience including principles, tools and applications. (i.e. timeline management, resource allocation, cost estimation, risks analysis).Experience with regulated medical devices developed under 21 CFR Part 820 Subpart C - Design Controls (or other regulated product development such as drugs or biologics) Proficiency with Project Management software to manage complex project timelines and resources Proficiency with other Microsoft Office applications (Word, PowerPoint, Excel).
+ **Required Competencies / Abilities:** Exceptional written and verbal communication skills: assertively and effectively articulates complex concepts and ideas to broad audiences.Experience working as a vendor for external clients highly preferred.Confidence interacting with various levels of management stays focused and on-point, able to raise problems or challenges in productive manner.Financial acumen: plans and oversees project budgets (Profit & Loss) Strong presentation skills: effective summarizing and presenting decision points and key considerations.Strong influencing skills: gets things done without formal authority.Strong negotiation skills: drives discussions and decisions toward desired results Strong interpersonal skills: cultivates relationships with key internal partners, manages conflict Outstanding orientation to teamwork: works collaboratively, effectively and efficiently with others
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Program Manager job description example 2
McDonald's program manager job description
As we advance our U.S. digital strategy with the ambition of knowing all our customers in order to better anticipate and serve their needs, a critical component is the McDonald's loyalty program. We are seeking a Loyalty Marketing Manager to optimize, enhance, and evolve the McDonald's loyalty program.
This role will manage the loyalty program roadmap, promotional efforts, and innovation pipeline, including strategy development and implementation based on consumer research and testing. It will build off the McDonald's digital experience and foundational elements including digital branding to meet the needs of McDonald's digital customers. You'll contribute to developing and executing plans to deliver on annual financial goals, while managing the everyday needs of the business. This role will work with cross-functional partners in ops, technology, consumer insights, business insights, finance, as well as global partners and franchisees, acting as the subject matter expert for loyalty and membership in the U.S. business. Using trends and consumer research along with internal and external data, you will contribute to setting short-term priorities and aligning long-term strategies related to the loyalty program and member experience. You'll also understand the broader digital and affordability landscape, and how our loyalty program should be positioned within our overall strategy.
Responsibilities:
Collaborate with various digital marketing teams (CRM, media, digital product & experiences) to identify and evaluate data-driven opportunities and optimizations across the customer journey to increase adoption, frequency, and retention
Develop and lead the program calendar, including promotions and campaigns, to drive program growth, adoption, and engagement
Partner with consumer insights to incorporate customer feedback and research to continually evolve and improve the Loyalty program and experience for members
Partner with digital product management to ensure loyalty product roadmap continues to elevate the customer and crew experience both digitally (off-premise) and at the restaurant (on premise)
Continuously evaluate industry, consumer and competitive trends as well as consumer research to determine white space and partnership opportunities for next gen loyalty mechanics and features
Oversee the innovation pipeline for the loyalty program, building on the digital customer research and experience to deliver exceptional value and convenience for McDonald's Loyalty Members
Evangelize the vision and strategy for the branding of McDonald's digital platform
Collaborate with content team to evolve the branding for each of the supporting elements of the McDonald's digital platform, leading with customer benefits across the journey/funnel
Understand and own the financial details of the loyalty programs, collaborating with BI and finances teams on the right analysis and inputs to drive growth projections and business cases
This role will manage the loyalty program roadmap, promotional efforts, and innovation pipeline, including strategy development and implementation based on consumer research and testing. It will build off the McDonald's digital experience and foundational elements including digital branding to meet the needs of McDonald's digital customers. You'll contribute to developing and executing plans to deliver on annual financial goals, while managing the everyday needs of the business. This role will work with cross-functional partners in ops, technology, consumer insights, business insights, finance, as well as global partners and franchisees, acting as the subject matter expert for loyalty and membership in the U.S. business. Using trends and consumer research along with internal and external data, you will contribute to setting short-term priorities and aligning long-term strategies related to the loyalty program and member experience. You'll also understand the broader digital and affordability landscape, and how our loyalty program should be positioned within our overall strategy.
Responsibilities:
Collaborate with various digital marketing teams (CRM, media, digital product & experiences) to identify and evaluate data-driven opportunities and optimizations across the customer journey to increase adoption, frequency, and retention
Develop and lead the program calendar, including promotions and campaigns, to drive program growth, adoption, and engagement
Partner with consumer insights to incorporate customer feedback and research to continually evolve and improve the Loyalty program and experience for members
Partner with digital product management to ensure loyalty product roadmap continues to elevate the customer and crew experience both digitally (off-premise) and at the restaurant (on premise)
Continuously evaluate industry, consumer and competitive trends as well as consumer research to determine white space and partnership opportunities for next gen loyalty mechanics and features
Oversee the innovation pipeline for the loyalty program, building on the digital customer research and experience to deliver exceptional value and convenience for McDonald's Loyalty Members
Evangelize the vision and strategy for the branding of McDonald's digital platform
Collaborate with content team to evolve the branding for each of the supporting elements of the McDonald's digital platform, leading with customer benefits across the journey/funnel
Understand and own the financial details of the loyalty programs, collaborating with BI and finances teams on the right analysis and inputs to drive growth projections and business cases
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Program Manager job description example 3
CVS Health program manager job description
** Multiple locations and Expected Start Dates between March-June 2023CVS Health, a Fortune 4 company, is hiring! Join us as we help people on their path to better health. We are excited to start hiring for the next Experienced Finance Leadership Rotational Program (EFLP) class to start between March 2023 and June 2023, we are looking for individuals who have the ability and passion to grow into future finance leaders.Fundamental Components:The Experienced Financial Leadership Program (EFLP) is a four-and-a-half-year rotational experience designed to develop high-potential finance talent into future leaders at CVS Health. You will have exposure to many facets of CVS Health's enterprise-wide Finance organization, including financial planning, analysis and reporting, investor relations, internal audit, controllers, and business unit finance through three challenging 18-month rotational assignments.The EFLP rotations are designed to accelerate your development with a focus on:- Rotation 1: Developing a deep understanding of the industry and how the finance function drives business results as an individual contributor- Rotation 2: Demonstrating the ability to successfully lead complex teams, projects, or processes - Rotation 3: Executing on leadership capabilities to supervise teams of individual contributors requiring collaboration and influencing across organizations and functional boundaries You will also benefit from individualized career development planning, continuous coaching and feedback, mentoring from senior leaders, and leadership capability training.You will be accountable for the timely delivery of milestones related to your specific rotation. You will also lead special projects related to both business and talent initiatives.We encourage candidates with non-traditional and military backgrounds with quantitative and leadership skills to apply.
Pay Range
The typical pay range for this role is:
Minimum: 60,300
Maximum: 126,600
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
- 5 to 8 years professional relevant work experience, preferably in finance or accounting.- Strong analytical skills and ability to provide strategic insight and guidance- Strong project management and bias for action IMPORTANT NOTE: While relocation is not required, candidates should have openness to relocate to one of CVS Health's locations for at least one rotation. US-based core Finance locations include Hartford, CT; Cumberland, RI; Northbrook,IL; Phoenix, AZ; and more. Candidates should be willing to consider growing their careers in key headquarters locations as the business grows. Eligible for CVS Health's relocation program.
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
- Post-graduate degree - Professional Certifications; CPA, CMA, CFA, or CIA- Demonstrated leadership, including experience supervising, coaching, and mentoring others- Ability to communicate for impact at all levels of the organization
Education
Bachelor's degree Required (Preferably in Finance, Accounting, or Business but will consider other quantitative majors such as Mathematics, Statistics, Actuarial Science, Economics or Engineering).
Business Overview
Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Pay Range
The typical pay range for this role is:
Minimum: 60,300
Maximum: 126,600
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
- 5 to 8 years professional relevant work experience, preferably in finance or accounting.- Strong analytical skills and ability to provide strategic insight and guidance- Strong project management and bias for action IMPORTANT NOTE: While relocation is not required, candidates should have openness to relocate to one of CVS Health's locations for at least one rotation. US-based core Finance locations include Hartford, CT; Cumberland, RI; Northbrook,IL; Phoenix, AZ; and more. Candidates should be willing to consider growing their careers in key headquarters locations as the business grows. Eligible for CVS Health's relocation program.
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
- Post-graduate degree - Professional Certifications; CPA, CMA, CFA, or CIA- Demonstrated leadership, including experience supervising, coaching, and mentoring others- Ability to communicate for impact at all levels of the organization
Education
Bachelor's degree Required (Preferably in Finance, Accounting, or Business but will consider other quantitative majors such as Mathematics, Statistics, Actuarial Science, Economics or Engineering).
Business Overview
Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Updated March 14, 2024