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Top 50 Program Manager Skills

Below we've compiled a list of the most important skills for a Program Manager. We ranked the top skills based on the percentage of Program Manager resumes they appeared on. For example, 16.6% of Program Manager resumes contained Project Management as a skill. Let's find out what skills a Program Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Program Manager

1. Project Management
demand arrow
high Demand
Here's how Project Management is used in Program Manager jobs:
  • Implemented solid program and project management processes across the program and developed Financial savings opportunities against current and future cost.
  • Applied strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards.
  • Project Management of B2B EDI fulfillment and supply management operations for national technology hardware providers.
  • Provided project management support to cross functional engineering management developing hardware and software solution.
  • Developed overall project management methodology and toolkit for use across engagement teams.
  • Provided comprehensive project management and sales support for Broadband Local Network products.
  • Provided project management, process improvement consulting/appraisal services to senior executives.
  • Operated as on-site transition manager during times of project management changeover.
  • Implemented projects using the waterfall or agile project management methodology.
  • Applied best project management practices, encompassing analysis and monitoring of manpower, personnel, facilities, equipage, and training.
  • Constructed the project management office to provide insight, structure, and dashboard reporting into the portfolio of IT Projects.
  • Provided project management for the organization's top priority initiative - a grassroots push for health care reform.
  • Scheduled technicians, project management and provided outstanding customer service for all new and existing projects.
  • Created Project Management career path and certification process involving PMI standards for the first time
  • Implemented Project Management Office, including methodology, processes, and procedures.
  • Led process improvement project for Project Management processes in the division.
  • Adopted Agile methodology for Project management that focuses on customer value.
  • Continue to meet all contractual objectives concerning small business goals, deliverables, project management, physical and information security.
  • Mentor and train ITS community to create knowledgebase for project management concepts.
  • Produced innovative, interactive deliverables for tracking KPIs using Excel and R. Skills Used R Training MS Excel Project Management

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12,064 Project Management Jobs

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2. Procedures
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high Demand
Here's how Procedures is used in Program Manager jobs:
  • Establish and implement streamlined processes and procedures enabling the Contractor to rapidly respond to surge requirements for increased contract personnel.
  • Managed budget and procurement procedures; forecasting expenses and reducing operating costs.
  • Documented all operations, creating operating manuals for new program procedures.
  • Established change management procedures and developing strategy reports have project priorities.
  • Developed documentation to describe installation and operating procedures of programs.
  • Provided Remedy training to business streams staff and their respective procedures as part of new client services implementation projects.
  • Design and oversee administrative procedures designed to meet the objectives established by the Board of Directors and Senior Management.
  • Completed the total overhaul of procedures and strategies to ensure the incorporation of changing rules and regulations.
  • Designed the company's field service program, policies and procedures, and report templates.
  • Detailed knowledge of policy and procedures, precedents and regulations pertaining to training programs.
  • Developed policies and procedures for the Extremely Low Income (ELI) program.
  • Created Program Manager Standards and Procedures to complete AS9100 certification for Seattle office.
  • Develop, maintain and oversee the execution of program policies and procedures.
  • Manage the training for all employees on new fixes and procedures.
  • Established embedded SOX procedures in support of internal and external audits.
  • Developed formal Standard Operating Procedures (SOP) for compliance.
  • Reviewed and analyzed procedures and user performance indicator reports to identify strengths and weaknesses.
  • Created customer lifecycle processes, methods and procedures, and external customer user guides and FAQs.
  • Identified open positions and followed hiring and training procedures in a timely manner.
  • Devised flowcharts and diagrams for training of procedures and for the development of agent helpfiles.

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1,452 Procedures Jobs

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3. Service Delivery
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high Demand
Here's how Service Delivery is used in Program Manager jobs:
  • Led the professional service delivery program management for an international implementation of an enhanced North American Operating Model for global bank.
  • Developed increased collaboration with local veteran programs by 15% to improve service delivery to target demographic.
  • Implement company continuous improvements processes and methodologies to ensure high-quality, cost-effective service delivery.
  • Implement agency programs and adjust service delivery systems in accordance with regulatory requirements.
  • Set realistic expectations for operation capabilities and continuous improvement of service delivery.
  • Coordinate and collaborate with nursing counterparts on medical aspects of service delivery.
  • Developed and maintained metrics on service delivery to evaluate quality of service.
  • Maintained, developed and enhanced their training curriculum to improve service delivery.
  • Deployed integrated IBM service delivery and performance reporting tools.
  • Lead for 24/7 Tier 2 service delivery operations engineers with a passion for providing quality and consistent technical service monitoring support.
  • Accomplished this with geographically dispersed staff of 12 and budget of $32 m. Acted also as service delivery manager.
  • Provided logistical support for 70+ field engineers and managers in overseeing service delivery to New York City.
  • Monitor and coordinate service delivery, level of care, procedural compliance with program policies and guidelines.
  • Served as Program Manager for WIN2K to Windows 7 migration project and service delivery manager.
  • Provide program evaluation and monitor the timeliness of the service delivery system.
  • Served as service delivery manager for the above mentioned.
  • Established consistency in task execution, service delivery, practices, and processes by drafting SOPs.
  • Implement service delivery, and safe haven stability to meet program service delivery needs.
  • Implemented ITSM guidelines to create service delivery helpdesk for newly deployed platform.
  • Managed the global service delivery implementation [ ] Finlj@hotmail.com

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246 Service Delivery Jobs

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4. Oversight
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high Demand
Here's how Oversight is used in Program Manager jobs:
  • Direct oversight and supervision of 60 program participants with developmental, mental, and behavioral disabilities.
  • Managed faculty development programs, technical curriculum, recruitment and budget oversight programs.
  • Provided AT vulnerability assessment oversight in compliance with USCENTCOM Force Protection directives.
  • Provide management oversight to Marine Services Division.
  • Provide administrative oversight for residential program.
  • Provide oversight to naval ashore installations worldwide as well as leadership to dozens of federal employees and hundreds of contract employees.
  • Body Art Program Manager - Management of program including inspections, facility reviews, oversight of database, and billing/budgeting.
  • Provided strategic oversight for the implementation and management of a start-up private label credit card portfolio (Mack Trucks).
  • Identify and resolve potential problems; exercise oversight of operations, resource utilization, and changes in requirements.
  • Provide oversight on monthly budget to dictate whether overtime is needed, extra manpower or material is needed.
  • Created and provided oversight of program plans, complex statements of work and task orders.
  • Led and mentored cross-functional teams with 30 resources and oversight of $2M budget.
  • Program oversight of the creation of a booklet relating to the same topic.
  • Provided oversight and budget management for housing and food allocation for 200 personnel.
  • Provided oversight, management and supervision to employment staff and programs.
  • Maintained complete oversight of multiple projects from inception to completion.
  • Assisted with oversight and approvals of all developer payout operations.
  • Direct oversight and supervision of 15 direct care staff.
  • Provided ongoing oversight and mentorship of a 30 member Student Advisory Council, achieving 93% increase in student registrations.
  • Direct oversight of the top level annual strategic priority (e.g.

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101 Oversight Jobs

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5. Customer Service
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high Demand
Here's how Customer Service is used in Program Manager jobs:
  • Managed Customer Care Knowledge Management initiative to build a web-enabled, online support tool for Prodigy customers and customer service agents.
  • Developed innovative strategies for improving Employee Engagement levels and increasing the company's Performance Management and Customer Service delivery.
  • Worked closely with Civil Engineering Squadron customer service to facilitate work orders to repair facility components/structures.
  • Prepare technical specification documentation to assist marketing, sales, and customer service.
  • Provided quality customer service to insure relationship building and retention.
  • Provide professional and satisfying customer service.
  • Served as Manager of Real Estate Customer Service Applications * Automated the pay off process for real estate loans.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Served on hospital wide service committees that focused on creating models for improved customer service.
  • Create training programs, develop scripts and set service metrics for customer service reps.
  • Led all staff to ensure all workers are communicating and providing excellent customer service.
  • Provide Customer Service support and management of program via phone and email correspondence.
  • Trained associates to provide quality customer service through formal and informal feedback.
  • Managed, enhanced, and maintained MCATS Cash Rewards customer service platform
  • Provide outstanding customer service - do whatever it takes mentality.
  • Oversee customer service desk and work control staff.
  • Work Control Coordinator Supervised facilities service desk and customer service representatives.
  • Standardized customer service communications using Salesforce.
  • Clerk Duties Provide customer service to each parent by accepting checks at the school location.
  • Program Manager for the top rated customer service tourism company in East Central Florida.

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392 Customer Service Jobs

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6. Business Development
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high Demand
Here's how Business Development is used in Program Manager jobs:
  • Participate in business development including identifying new business opportunities, developing and implementing strategies and managing proposal development.
  • Collaborated in company business development activities, including delivering capability briefings, identifying opportunities and proposal team management.
  • Worked collaboratively with developers, marketing, and business development to design and build two new endoscopy units.
  • Planned and developed methods and procedures for implementing various business development programs.
  • Key consultant to Executive Leadership for Operations business development and planning.
  • Program management and business development for advanced propulsion and power technologies.
  • Performed contract and business development negotiations with Third Party Content Providers.
  • Perform Business Development functions as necessary to support project development.
  • Coordinated all Business Development processes.
  • Managed North Carolina and South Carolina which included business development, real estate, construction, and coordination with operations.
  • Worked closely with Business Development, Account Management, Sales Management, Marketing and Product Management groups.
  • Managed the Technology Watch Tool program, including supervising, training, analysis, and business development.
  • Assist the PA NanoCenter s business development, social media/visibility program, and outreach activities.
  • Key Business Development team member resulting in 40% increase of new business per year.
  • Key player in plant start-up and business development.
  • Key Achievements: Business Development - Identified opportunities, developed capture strategies, identified, negotiated, and established teaming agreements.
  • Involved in capture/teaming management and business development for other intelligence-related IDIQs and task order opportunities.
  • Performed business development activities to increase the scope of work performed for client both onsite and at other MillerCoors facilities.
  • Identify business development and "add-on" sales opportunities as they relate to the specifics of the project.
  • Played a key role in landing new, multimillion-dollar accounts by participating in business development functions.

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1,634 Business Development Jobs

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7. Logistics
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high Demand
Here's how Logistics is used in Program Manager jobs:
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Work closely with Logistics Manager to ensure effective collaboration of logistics and program components of projects.
  • Direct customer responsibility for directing and growing outsourced logistics support.
  • Coordinated and implemented on-site meeting management and logistics.
  • Manage day-to-day logistics for prestigious LA-Based non-profit.
  • Managed logistics for nutrition program.
  • Managed $8M/year prime contract to develop and implement logistics solutions and products to meet customer objectives with multiple subcontractors/vendors.
  • Planned, managed, and executed logistics tasks necessary to administer the broad scope of NASA Dryden logistics contract.
  • Provided detailed inventories of arms room, DFAC and MWR/Sports facility as well as manpower and logistics forecast's.
  • Provided guidance in Integrated Logistics Systems (ILS) theories and principles to assigned Procurement and Logistics/Warehousing personnel.
  • Directed a team of 30 and coordinated the logistics of 105 events over 5 days.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Administered $15-35M contracts for logistics services on two consecutive contract awards.
  • Maintained detailed calendar to manage all logistics for chairman's travel.
  • Assisted with the planning and logistics of conferences.
  • Facilitated stretch opportunities for members including mentorships, course facilitation opportunities, content development, and logistics.
  • Scheduled delivery and outfitting of logistics techinical documents, spare parts and other support materials.
  • Forecasted and determined logistics requirements for spare engines and modules.
  • Assisted logistics team members in the accomplishment of work to deliver customer focused, cost-effective products in a timely manner.
  • Core competencies focus on IT, Logistics, Systems Engineering and Cyber Security initiatives.

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570 Logistics Jobs

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8. Staff Members
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high Demand
Here's how Staff Members is used in Program Manager jobs:
  • Provide supervision over staff members including hiring process and salary recommendations.
  • Supervised and managed Human Resources department with 24 staff members with average length of employment being three or more years.
  • Manage day to day operations of 15 staff members within the residence along with daily documentation of residential activities.
  • Provided leadership and direction to teams varying from 25 to 50 staff members (including contractors).
  • Comprised of 969 staff members supporting various customers of the Defense Intelligence Enterprise in varying locations worldwide.
  • Review all notes that staff members complete to make sure they are appropriate and meets Medicaid requirements.
  • Trained new staff members using the various computer databases used to document and track patient care.
  • Maintained monthly progress notes for programs assigned; also supervised and trained staff members of 13.
  • Mediated and provided resolution of conflicts between residents, as well as staff members.
  • Directed and trained staff members to review submitted test outputs for inclusion in warranty.
  • Maintained facilities; managed equipment, recruited, trained, and supervised staff members.
  • Participate in processing grievances generated by patients, families, staff members and vendors.
  • Managed 36 civilian subcontractors and 7 military staff members across 7 geographical locations.
  • Continue to provide guidance and direction to 15-20 staff members on three islands.
  • Presented case history material for review and discussion with other staff members.
  • Project completed on time and within budget using 9 staff members.
  • Managed, supervised, scheduled and trained staff members.
  • Supervised 3 program staff members.
  • Position Highlights: Conduct interviews for potential staff members.
  • Meet with staff members to ensure that policy and procedures were being Followed in accordance to program and state licensure.

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90 Staff Members Jobs

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9. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Program Manager jobs:
  • Led team in the implementation of business critical applications which included production, development infrastructure, and disaster recovery.
  • Determined global strategy of Market-Data distribution, Infrastructure technology & Inventory/Usage Infrastructure.
  • Managed infrastructure and development projects using agile/scrum methodology, and SOA.
  • Recommended strategies to protect national telecommunication infrastructure.
  • Worked alongside the Identity Management Team to document Access Control and Identification and Authentication process for the Team CLW Cloud Infrastructure.
  • Assessed external vendor risk in the security access control, policies, infrastructure controls, and remote access spaces.
  • Upgrade internal ordering tools and external sales monitoring software and infrastructure for Dell personnel and Sales websites worldwide.
  • Reviewed Data initiatives for cross-functional team in assignment of new products, services, and infrastructure projects.
  • Managed an infrastructure and software deployment team (~32 heads) along with 2 major suppliers.
  • Managed the requirements and project planning of the migration of Market-Data Infrastructure to DR data center.
  • Utilized ITIL framework to manage infrastructure environment coupled with ITSM strategic approach to business and IT
  • Documented the entire Incident Management process for the Team CLW Cloud Infrastructure.
  • Project included infrastructure set up of servers and vendor management.
  • Provided resources for infrastructure projects i.e.
  • Instituted SLAs and specific metrics to measure operational effectiveness of Infrastructure and their communication to management.
  • Project Manager for Aon Canada Infrastructure Shared Service Delivery Restructure and Implementation project.
  • Planned and enabled seamless business application transitions to virtualized infrastructure.
  • Owned and managed large-scale infrastructure projects for the Xbox LIVE Services Delivery (LSD) Program Management Office (PMO).
  • Assist Novant application owners with research and diagnosis of issues within the MS EPM infrastructure.
  • Led corporate top-five, multi-million dollar, high complexity, multiphase software, systems integration and infrastructure projects.

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2,458 Infrastructure Jobs

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10. Process Improvement
demand arrow
high Demand
Here's how Process Improvement is used in Program Manager jobs:
  • Recommended strategies to implement product business process improvements through automation solutions, while maintaining serviceable, cost-effective infrastructures.
  • Coordinated all process improvement events and training requirements; led and facilitated events as required.
  • Recommended several strategic process improvement initiatives based on the business/design flow needs.
  • Documented business process flows and performed gap analysis to identify process improvements.
  • Planned and performed process improvement initiatives within manufacturing environment.
  • Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
  • Introduced process improvement procedures that contributed to a 98% Level of Service throughout the United States.
  • Lead process improvement initiatives/projects through disciplined use of Agile, Waterfall, and Six Sigma GB methodologies.
  • Served as part of the ITIL team to deliver process improvement in the problem management space.
  • Input data into FRACAS database and conduct product and process improvement (PPI) investigations.
  • Keep abreast of trends and changes associated with USPS culture and assist with process improvements.
  • Collaborate with worldwide payroll teams and drive process improvement, manage and resolve escalations.
  • Collaborated with LEAN and process improvement teams to implement strategies to improve patient satisfaction.
  • Engaged in process improvement and risk analysis projects on routine basis.
  • Managed numerous programs simultaneously in process improvement, product development, lean manufacturing, Just-in-time, and continuous improvement.
  • Implemented process improvements with multiple vendors transitioning to Webcycle online invoicing, reducing invoice frequency volumes.
  • Key Accomplishments Led process improvement initiatives to improve quality of instruction and strengthen intelligence skills.
  • Resulted in accountability for deliverables and process improvement for current and future capabilities.
  • Process Improvement Recognized vendor management processes were inconsistent and time consuming.
  • Presented critical data for national-level reporting Exhibited consistent value to process improvement team; revamped an Air Force wide program.

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627 Process Improvement Jobs

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11. Status Reports
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high Demand
Here's how Status Reports is used in Program Manager jobs:
  • Provided monthly financial reporting and performance status reports and allocated resources to meet program requirements.
  • Prepare program/project reports, budget reports, and outcomes/status reports in accordance with reporting requirements.
  • Provided requirements management guidance restatement and managed executive status reports for approximately 100 teams.
  • Managed status reports, inventory reconciliation and client relationship.
  • Administered projects and prepared regular status reports.
  • Prepared several reports - Status reports, Program Read out reports, Program Dashboards and Program update reports for various stakeholders.
  • Developed weekly (internal) and monthly status reports documenting project health, financial health, major accomplishments and program risks
  • Provide consolidated status reports, risk/issue updates and dashboard KPI metrics to steering committee, executives and technical teams.
  • Created and maintained master plans, project plans, status reports, issue logs, and contact lists.
  • Prepared project status reports, defined strategy for project completion, mitigated risks, and resolved issues.
  • Developed and maintained the integrated program schedule, provided status reports, and escalates resource shortages.
  • Presented monthly status reports to the corporate executive board until the deal was completed.
  • Prepared margin analysis and financial status reports on programs and projects.
  • Provided regular job status reports to the senior program manager.
  • Prepared and presented maintenance status reports to various levels.
  • Provide monthly variance and control account status reports.
  • Prepared Status reports and Release Reports.
  • Provided program status reports to Program Director, and referral agencies/municipalities.
  • Prepare monthly project status reports in accordance with the program management plan to track milestones and deliverables.
  • Provided weekly status reports for senior management to discuss budget, jeopardies and customer requirements.

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152 Status Reports Jobs

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12. Technical Support
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high Demand
Here's how Technical Support is used in Program Manager jobs:
  • Managed development and training of QC databases to facilitate engineering review and technical support of production hardware.
  • Provided technical support for the installation of workstations and application software for the development lab configuration.
  • Provided project management, technical support and facilitated communications between the client and offshore development teams.
  • Provided technical support and training, authored company policy.
  • Conducted needs analyses with input from Sales Marketing Technical Support and external customers to identify VAR training needs.
  • Managed and coordinated technical support initiatives performed by three internal SAIC groups and two subcontractors for this program.
  • Provide engineering and technical support to the Naval Sea Systems Command for SSN 688 Class submarine planning initiatives.
  • Supervised 50+ technicians nationwide; provided logistical/technical support and guidance to attain an 8-hr SLA.
  • Planned, launched, and managed 14 new customer service and technical support campaigns.
  • Organize, direct, and coordinate planning and execution of all program/technical support activities.
  • Established new Technical Support policies to reduce resolution time for Technical Support issues.
  • Supervised child protection staff and provided technical support in child protection issues.
  • Managed PMs, Team Leads, and Technical Support Specialists.
  • Supplied comprehensive technical support to 200+ domestic and global users.
  • Assisted clients with technical support using written and oral communication.
  • Provided research and technical support to projects.
  • Developed and deployed technical support documentation for user training.
  • Managed various facets of security for $1B sensitive DoD program by providing technical support.
  • Included Lucent Installation, Project Mgr., Customer Technical Support, and customer.
  • Provided pre-sales support, proposal generation, and post-sales technical support.

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229 Technical Support Jobs

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13. PMO
demand arrow
high Demand
Here's how PMO is used in Program Manager jobs:
  • Provide PMO support to multiple global product teams providing consolidation, and standardization of financial information across the organization.
  • Served on PMO competency improvement committee and mentored existing and newly hired project managers.
  • Created and maintained PMO budgets for training, travel, full-time employees, contractors, annual conferences, acquisition, etc.
  • Led PMO cross functional team hosting and directing the weekly Executive level Conflict Resolution Task Force of 30 plus shareholders.
  • Lead $16.5M PMO contract, accountable for completion of team delivery efforts including quality assurance activities and client acceptance.
  • Instituted and followed PMO industry best practices and implemented them on projects within my responsibility together with the PMO Office.
  • Developed, implemented, and operated a Project Management Office (PMO) for the KP Health Information Exchange program.
  • Provided day-to-day operations support for the SMG PMO support contract and built an integrated high-performing support team.
  • Lead the EPMO department to deliver enterprise-wide projects efficiently, meeting cost and schedule targets.
  • Established the PMO and its governance processes required for the delivery of projects and programs.
  • Worked closely with the PMO to get tasks resourced on the project schedule.
  • Conduct compliance review and audits to ensure adherence to PMO policies and procedures.
  • Process Improvement: Help development processes and procedures within the PMO Dept.
  • Established and maintained a Project Management Office (PMO).
  • Planned steps necessary for implementation using PMO resources.
  • Followed ERMO PMO & CPDP processes for all projects.
  • Program was recognized as model for Center of Excellence and served as blueprint for other PMOs.
  • Planned steps necessary for physical buildout & used PMO resources (PMs).
  • Established framework and operations for BBY Mobile Technology PMO.
  • Develop the EPMO Roadmap, take ownership of deliverables towards the overall EPMO objectives.

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430 PMO Jobs

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14. Risk Management
demand arrow
high Demand
Here's how Risk Management is used in Program Manager jobs:
  • Created and implemented design procedures that increased efficiency, accelerated customer satisfaction and slashed error rate with better risk management.
  • Risk Management Remediation projects included multiple projects running concurrently from cradle to grave.
  • Exercise risk management and contingency planning abilities, while demonstrating excellent decision-making abilities.
  • Overhauled and redesigned documentation for risk management consulting team.
  • Risk Management for a variety of business processes and activities
  • Demonstrated solid conflict resolution and risk management skills.
  • Introduced risk management matrix to lower project risk exposure, such as over budget, design conflicts, and schedule delay.
  • Manage BI project setting up process framework, scope management, expectation management, risk management, and quality management.
  • Developed work breakdown schedules, financial data, and risk management analysis to control cost and schedule on multiple contracts.
  • Acted as SME for IT Audit and Risk Management implementing Standard Operating Procedures to minimize risk and enforce internal controls.
  • Led workshop preparation team to develop market definition, competitive face-off, risk management, and business strategy.
  • Advanced integrated online methodologies, professional development tools, risk management logs, and training plans
  • Conducted and Facilitated Risk Management and Trade Study activities consistent with project contracts and plans.
  • Executed site safety inspections as a part of the company's Risk Management Committee.
  • Ensured the implementation of risk management approach throughout the project is integrated and coherent.
  • Developed and implemented Risk Management and trade study plans for GDLS projects.
  • Developed and maintained a Data Base for Risk Management.
  • Directed risk management systems and processes across the organizations footprint.
  • Performed risk management review and preventions analysis.
  • Program risk management through a project tracker to guarantee project deliverables, and aggregate project risks.

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738 Risk Management Jobs

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15. Mental Health
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average Demand
Here's how Mental Health is used in Program Manager jobs:
  • Supervised and trained staff on the implementation and execution of recovery-based services for individuals with substance abuse and/or mental health diagnoses.
  • Supported program to improve mental health and supportive family relationships of participants.
  • Coordinated activities with outpatient mental health services.
  • Provided milieu and/or mental health rehabilitation support.
  • Review, approve, and submit mental health notes, assessments, and treatment plans in accordance with contract/ funding specifications.
  • Direct communication with families, treatment teams (therapists, case managers, department of mental health, etc.)
  • Served as the Program Manager over Human Resources IT Solutions for the Department of Mental Health (DMH).
  • Provided comprehensive on call mental health to include crisis management, risk assessment, and follow-up care.
  • Directed overall operation of 18 bed Psychiatric Acute Unit for adults with severe mental health disturbances.
  • Provided care for 7 individuals with mental health living in the Independent Residential Alternative program.
  • Provide team leadership and direct supervision of mental health technicians, and consumer employees.
  • Maintain quality of the home along with safety and attention to mental health residents.
  • Developed and implemented operational policies; standards in special mental health care programs.
  • Monitored for any changes in medical, physical, and mental health.
  • Provide crisis interventions using the guidelines of East Alabama Mental Health Center.
  • Advocated for client's medical and mental health needs as necessary.
  • Supervised provision of mental health services and link coordinate services.
  • Manage over two 5600C mental health group homes.
  • Completed mental health assessments, economic hardships evaluation and employment skill level evaluation and linked defendants with community resources.
  • Program Manager Mental Health Association in Delaware Wilmington, DE

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268 Mental Health Jobs

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16. Business Units
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average Demand
Here's how Business Units is used in Program Manager jobs:
  • Provided business and engineering management expertise, and services for business units and corporate programs.
  • Led all NPD projects for 7 separate mechanical business units utilizing stage-gate product development methodology.
  • Negotiated and influenced key personnel across multiple business units and geographies, achieving organizational goals.
  • Guided business units in reducing production issues and ensuring customer-focused experiences.
  • Ensured business continuity of terms and conditions across business units.
  • Managed several distributed project resources across multiple business units.
  • Developed and responsible for the annual capital budget for new product development initiatives across the business units.
  • Provide strategic web marketing and content architecture guidance for product lines across all business units.
  • Conducted information gathering with the Business units to define the Resource Pool data requirements.
  • Worked with business units to conduct root cause analysis, and developed project plan.
  • Generated reports and metrics for business units to assist them with managing the business.
  • Partner with business units, product development and IT to support business strategy.
  • Identified potential risks for business units and customers prior to launching services.
  • Develop and manage a wellness champion network across five large business units.
  • Created, implemented and audited processes for business units to enhance services and address risks, both proactively and reactively.
  • Enabled business units to better track their contra spend by creating unique marketing codes and implementing these codes pan-HP.
  • Engaged business units in core functionality & capability of the booking engine platform and the internal reservations system.
  • Worked with Functional Business units on Risk Migration and Trade Novation Strategy.
  • Achieved 57% monthly revenue increase due to business units reorganization.
  • Manage core programs Lead large scale projects Train business units on new programs Presents updates to senior leaders and key stakeholders

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268 Business Units Jobs

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17. DOD
demand arrow
average Demand
Here's how DOD is used in Program Manager jobs:
  • Prepare specifications and requirements for bid solicitation in compliance with DOD/Army standards and open systems architectures.
  • Evaluated vendor proposals for cost effectiveness and compliance to DOD Total Quality Management requirements.
  • Updated DoDAF architectural diagrams using System Architect.
  • Decreased travel voucher inaccuracies by 10% easing travel voucher auditor's workloads and saving over thousands of dollars for DoD.
  • Provided support to DoD acquisition and PPBE integration activities and applied input to the CBRN POM process and conducted cost analysis.
  • Directed motor vehicle fleet operations, unit weapons program and inventory, and maintenance of all DoD properties.
  • Directed and maintained DIACAP certification and accreditation (C&A) for over 225+ DoD IT systems.
  • Coordinate with various offices within DOD and Military Health System (MHS) to facilitate business processes.
  • Monitored contractor sites supporting $200M DoD contracts; completed 7 site visits in 6 months.
  • Led the key DOD programs to demonstrate novel techniques to form exhaust components for jet engines.
  • Supported Refresh team for existing sites for RPA SOC program for the DoD.
  • Program Manager for all TWD DOD & National Security Programs.
  • Experience with DOD acquisition and Government cost and accounting systems.
  • Served as a Program Manager for multiple AISG DOD contracts.
  • Cleared to DOD Secret Level, Special Access Program Clearance
  • Ensured 100% compliance with Air Force and DOD regulations
  • Cleared to DOD Secret Level 1
  • Lead New Site Installs team for RPA SOC program for the DoD.
  • Hand-picked by Division Chief for DoD CIO NC3 Engineering Taskforce; identified solutions to sustain and modernize the NC3 enterprise.
  • Selected as the AFAA rep to the Air Force Task Force Cyber Secure and the DoD Joint IT Planning Group.

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763 DOD Jobs

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18. Software Development
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average Demand
Here's how Software Development is used in Program Manager jobs:
  • Led legacy data center decommission, hardware migration, software development/deployment, and accreditation for new data center facility.
  • Directed and implemented strategic projects and initiatives using Waterfall software development process.
  • Directed software development team resources and promoted teamwork and cooperation.
  • Command level point-of-contact for various software development programs.
  • Utilized Agile software development methodology.
  • Managed offshore software development staff for Macy's store systems projects to manage retail inventory, sales and operations.
  • Facilitate project planning, daily stand-ups, reviews, retrospectives, sprint/release planning for Software Development Team.
  • Developed overall program plan for software development of 200 MHz automatic test equipment (ATE).
  • Inventory control, vendor management for acquiring software development and testing tools and invoicing.
  • Work with third party software development team to develop software database for program tracking.
  • Recognized as the go-to person for difficult software development and program management issues.
  • Implemented pilot to introduce Solution Design reviews to the software development life cycle.
  • Managed 3 software development projects for a Common Price Change System.
  • Led teams to complete over ten software development programs.
  • Led the daily management of software development team.
  • Directed multiple campaigns simultaneously while managing Programming, IT, and Software Development staff to ensure timely and quality deliverables.
  • Managed software development projects through the entire development lifecycle to deliver on time and within budget.
  • Served as a consultant to BNT on IBM software development processes, practices, and deliverables.
  • Directed 35+ resources in software development lifecycle for an offshore / outsourced staff.
  • Guaranteed project timelines were met, managed software development lifecycle from requirements through shipping.

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477 Software Development Jobs

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19. ERP
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average Demand
Here's how ERP is used in Program Manager jobs:
  • Analyzed, designed, developed and deployed ERP website providing cradle-to-grave supply chain/logistics processes.
  • Managed logistics operation by Oracle ERP system for delivery and transportation.
  • Facilitate the development of overall Governance Procedures for Enterprise Information Systems.
  • Facilitated enterprise product design changes based on customer feedback and suggestions.
  • Developed, interpreted and implemented unit policies and procedures.
  • Automated, whenever feasible, multiple enterprise-wide systems.
  • Trained employees on PeopleSoft HRMS 8.3, PeopleSoft Financial 9.0, Word, Excel, PowerPoint, and other computer software.
  • Project Manager for an Ellipse 6.1 Enterprise Resource Planning (ERP) software implementation for the largest copper mine in Africa.
  • Plan, develop, organize, and implement processes, technology, metrics/reporting, change management, and training enterprise-wide.
  • CHANGE MANAGEMENT/ENTERPRISE COLLABORATION: Lead and managed planning and implementation of SharePoint's collaborative tool among HNI organization.
  • Interpret policies, procedures, regulations and guidelines for facilities planning, programming, budgeting and execution.
  • Managed the implementation of Software AG, which is an Enterprise Architecture Application
  • Managed a portfolio of project plans for enterprise deployment.
  • Coordinated installation of the BlackBerry Enterprise Server with IT.
  • Program Manager for the Enterprise Content Management Program.
  • Validated IT requirements and approved financing for all National Guard Enterprise License Agreements requests to minimize duplicative licensing and spending.
  • Manage Project Evaluations Managed the Enterprise Content management systems with in Project Server for the PMs.
  • Project Manager for deployment of multi-domain test environment and development of enterprise applications for processing geospatial satellite imagery.
  • Protected National Guard equities as representative to GSA Verizon Networx enterprise telecomm contract.
  • Work with the Official Mail Manager (OMM) and military counterpart to establish policies and procedures for the Mail Center.

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913 ERP Jobs

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20. Daily Operations
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average Demand
Here's how Daily Operations is used in Program Manager jobs:
  • Managed the daily operations for a developmentally disabled care facility according to OAR.
  • Managed daily operations at 10-bed intermittent care facility for autistic adults.
  • Administer daily operations to ensure cohesiveness and efficiency in all departments.
  • Supervised daily operations at a mental health crisis stabilization residential facility.
  • Managed daily operations of Client Services Division.
  • Supervised daily operations to include stocking supplies, forms, testing equipment, testing logs and schedules for all collection sites.
  • Managed daily operations of a children's outpatient clinic providing outpatient mental health services to children, adolescents and their families.
  • Maintain daily operations and staffing within the facility while coordinating with POC (point of contact) at Samsung.
  • Oversee daily operations of the 5,000+ shade-tree nursery including management of office staff, crew supervisors and corps members.
  • Manage all daily operations for two adult & adolescent substance abuse outpatient programs and one gambling addictions program.
  • Oversee and manage daily operations and services provided to at risk juvenile justice involved youth ages 14-24.
  • Manage daily operations, including staff, scheduling, organization, cleanliness and product quality as needed.
  • Subtitle D Landfills ongoing projects from CERCLA project to daily operations and construction of new landfill.
  • Direct daily operations, methodology, and process implementation for the project office.
  • Led the daily operations of $160 program aircraft procurement and retrofit program.
  • Oversee daily operations and supervise staff, faculty, and volunteers.
  • Managed the daily operations of the Mighty Milers program.
  • Executed daily operations of 3 separate sites.
  • Coordinate daily operations for staff meetings.
  • Direct daily operations of department by: analyzing workflow, establishing priorities, developing standards and setting deadlines.

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58 Daily Operations Jobs

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21. Sharepoint
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average Demand
Here's how Sharepoint is used in Program Manager jobs:
  • Co-authored justification materials for establishment of SharePoint Moss 2007 and MS Project-based Project Collaboration Area to improve communication throughout multiple teams.
  • Directed the development and implementation of redesigned engineering change management system * Acting SharePoint manager for program management site development.
  • Develop and maintain comprehensive SharePoint sites and help incorporate useful SharePoint features into all program websites.
  • Managed Outlook and SharePoint customer relationships for any product issues/gaps.
  • Develop SharePoint pages/sites to communicate analysis findings and reports.
  • Developed SharePoint taxonomy and standard design for enterprise-wide intranet.
  • Included SharePoint, Exchange, Blackberry, Archiving, Document Repository, and Active Directory services.
  • Implemented MS Project Server and SharePoint, and created an enterprise project dashboard for portfolio analysis.
  • Migrate content and enhance Direct's public website on SharePoint 2010, upgrading from 2007.
  • Maintained a document library on SharePoint for the leadership team.
  • Manage the internal SharePoint site.
  • Developed workflow tool within SharePoint.
  • Mentored and trained 7 Project Managers and 100 IT staff on project methodology, MS Project, and MS SharePoint.
  • Created and uploaded documents in the Knowledge Based System (Talisma) and SharePoint for sense of use and tracking.
  • Served as system administrator for Alcohol Related Misconduct Sharepoint database by creating, changing and deleting user accounts per request.
  • Utilize MS Project, JIRA & Sharepoint in a matrix environment and Staggered project delivery schedule.
  • Add updates to SharePoint as events and planned meetings occur in timely manner.
  • Engineered the concept of Knowledge management and enterprise SharePoint solution for MARFORCYBER.
  • Created SharePoint site for customer issue intake, training and KPIs.
  • Utilize Microsoft Outlook, Dropbox, Navision and Sharepoint to keep clear, concise and thorough documentation.

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39 Sharepoint Jobs

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22. Program Development
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average Demand
Here's how Program Development is used in Program Manager jobs:
  • Assisted with quality management, program development and staff development to ensure compliance with licensing and contract requirements.
  • Assisted with program development, reviewed proposals and budgets for medical communication programs for various therapeutic areas.
  • Initiated statistical investigations for program development and planning through use of secondary data for needs assessment.
  • Managed four active community programs as sole contact person, coordinating program development and implementation.
  • Managed program development team chartered to integrate micro-displays into digital televisions.
  • Managed nutrition-related research, patient care, and program development initiatives.
  • Assisted in program development process including marketing and course development.
  • Participated and presented updates on program development in monthly meetings.
  • Participate in budget and program development.
  • Program development and implementation of all mentoring programs serving 400 girls and adult volunteers in the Denver Metro area.
  • Maintained relationships with local school districts and served as the primary point of contact for program development.
  • Chaired Quality Improvement (QI) committees for program development and improvement in preparation for accreditation.
  • Provided responsive customer support throughout project / program development, implementation, and production phases.
  • Implement program development, administrative oversight, and staff development for group home.
  • Advised Group VP of major variations in program development.
  • Involved with proposal and program development.
  • Assisted staff through individual and group conferences in analysis of specific programs, understanding program development and individual skills development.
  • Program development and implementation for developmentall disabled persons.
  • Manage 30+ individual healthcare facilities' program development and ongoing logistical support including the 2nd largest healthcare system in the country.
  • Received "Award of Excellence" in 2005 for program development and client relations.

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123 Program Development Jobs

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23. Training Programs
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average Demand
Here's how Training Programs is used in Program Manager jobs:
  • Change Management efforts included provider outreach, internal and external training programs and updating operating policies and procedures.
  • Collaborated with Molina s functional areas, to identify and develop department specific training programs.
  • Evaluate training programs and perform verification and validation of terminal and enabling learning objectives.
  • Instituted and managed operational procedures, and broker and property training programs.
  • Developed Standard Operating Procedures (SOP) and policies for better coordination with host nation on all military training programs.
  • Trained management team in program analysis, and training programs for employees and members of the facility.
  • Developed training programs for members, employers and KPS sales staff to increase product awareness.
  • Developed ongoing custom training programs for the largest utility in the nation, Duke Energy.
  • Analyzed training needs to develop new training programs to modify or improve existing programs.
  • Assist in running hands-on-job search labs for students in work skills training programs.
  • Ensured training programs were implemented throughout the day through weekly active treatment monitoring.
  • Directed the activities, planning, development, and implementation of training programs.
  • Assess related training needs and coordinates training programs to meet those needs.
  • Developed and established training programs on TMA processes and usage for staff.
  • Created and planned the training programs for new hires and current employees.
  • Established long-range training programs, ensured manpower sufficient to perform unit tasking.
  • Implemented training programs for persons with barriers to employment.
  • Developed training programs for sales and operations teams.
  • Worked successfully to set up training programs with some of the nation's largest solar companies including SolarCity and SunPower.
  • Manage multiple training training programs for Navy systems.

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185 Training Programs Jobs

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24. HR
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average Demand
Here's how HR is used in Program Manager jobs:
  • Collaborated with organizational partners throughout the state and region to enhance program initiatives and expand growth opportunities.
  • Provided support and skill enhancement workshops to resident leadership organizations through coaching, modeling and training.
  • Coordinated and provided external customer access to specific information through FTP server resources.
  • Provided 100% equipment readiness for items requiring calibration throughout two overseas deployments.
  • Coordinated training and developed refresher training for multiple volunteer programs throughout Southeast Wisconsin.
  • Trained and supervised HR office administrator.
  • Hold staff meetings monthly, as well as individual Supervision Meetings with three APM's and Outreach Coordinator and Administrative Assistant.
  • Reported to the Global VP of Human Resources and worked as a member of this team in HR functions.
  • Served in a variety of assignments in the USA and throughout Europe, Southeast Asia and the Pacific.
  • Managed the overall programs for individuals in programs receiving direct support services through Medicaid Waiver.
  • Managed 25 composite technicians providing quality assurance throughout the project life cycle.
  • Supervised three Project Managers and other staff working in the program.
  • Assess residents for admission and assist them through process.
  • Develop and maintain program master schedule throughout program life-cycle.
  • Received team performance award three consecutive years.
  • Revamped installation processes for self-install clients through mock-ups and tests Assessed crisis execution performance.
  • Leveraged funds through grants and other fundraising activities to support community program and activities.
  • Program supports all phases of software development throughout the system engineering lifecycle.
  • Increased knowledge about Title I funds and support services for low income families through community outreach and grassroots marketing.
  • Maintain an "exceptional" contractor rating, the highest possible ranking, for three consecutive years.

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1,770 HR Jobs

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25. Program Budget
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average Demand
Here's how Program Budget is used in Program Manager jobs:
  • Track all financial supplements from administrative offices to ensure center expenses are properly documented and maintained within program budget.
  • Hired and supervised training consultants, administered program budget and oversaw outreach efforts.
  • Controlled program budgets and monitored spending for the entire organization.
  • Performed major numerical analysis of previous program budgets.
  • Prepared and managed program budget within established guidelines.
  • Established program budget allocations and projections.
  • Tracked expenditures and brought in a significant increase in revenue for a $150,000 program budget by raising participant numbers.
  • Analyze program budgets and flag issues to field teams, resulting in only one project over budget.
  • Provided direction to manufacturing department to ensure all activities are on schedule and within program budget.
  • Manage and track program budgets, forecasts, and schedule to achieve target scope and schedule.
  • Forecast, prepare or direct the preparation of the program budget and monitors expenditures.
  • Create and maintain program budgets including P&L and program planning worksheets.
  • Key personnel in the construction and day-to-day management of program budget.
  • Tracked expenditures and revenue for a $50,000 program budget.
  • Planned, monitored, and controlled program budgets.
  • Monitor spending and compliance with program budget
  • Build and negotiate annual program budgets and manage to approved budgets Oversee accredited business annual membership renewals.
  • Maintained multiple program budgets to ensure all necessary supplies were ordered in a timely manner and in a cost efficient way.
  • Prepared the program budget and evaluated risks to ensure a smooth and successful program.
  • Managed program budget distributing [ ] in flexible funds in the community.

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434 Program Budget Jobs

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26. Annual Budget
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average Demand
Here's how Annual Budget is used in Program Manager jobs:
  • Provided input to Program Director for annual budget preparation; supervised direct reports.
  • Oversee $1.6 million annual budget for the Research Initiative Science of Enhancement (RISE) program at Clark Atlanta University.
  • Prepare and manage annual budgets, weekly petty cash budgeting, and maintain adherence to fiscal and program financial requirements.
  • Launched and managed a worldwide loyalty rewards program for sales reps and engineers with an annual budget of $15M.
  • Total annual budget for the project was $5M to support the product with total revenue of $1B.
  • Developed annual budgets and forecasts to ensure required levels of profit were achieved or exceeded.
  • Assisted with preparing annual budget and spending plans, as well as financial forecasts.
  • Tracked and managed 230K annual budget and daily expenditures for the ECS-TCC.
  • Managed 100K annual budget with zero discrepancies for five consecutive years.
  • Create and manage project plans, outcomes metrics and annual budgets.
  • Projected and reconciled an annual budget of over $800K.
  • Set and followed annual budget for hired instructors and supplies.
  • Planned, managed and maintained a $50M annual budget.
  • Drafted annual budget proposals including surplus funding for unit morale.
  • Manage Unit financial resources for the development of annual budgets.
  • Developed and managed annual budgets exceeding $500K.
  • Developed and executed $12M annual budget.
  • Controlled annual budget of $400K.
  • Maintain annual budget of 50K.
  • Developed and managed annual budget for Mickelson Academies; managed operational costs and reconciled and processed final billing.

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13 Annual Budget Jobs

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27. Professional Development
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average Demand
Here's how Professional Development is used in Program Manager jobs:
  • Job Search Assistance and Professional Development: Provided resume assistance, job-search advice, and interview tips to economically disadvantaged women.
  • Influenced strategic direction of company's goals and objectives, including designing professional development plans and succession planning.
  • Supervised, supported, and created professional development opportunities for 20-35 undergraduate students with various leadership positions.
  • Coordinated travel for professional development for staff, student competitions and conferences
  • Participated in continuous state, and locally funded professional development workshops.
  • Support staff professional development and achievement of professional goals.
  • Mentored and coached junior staff in professional development.
  • Designed professional development plans and conducted operation assessments.
  • Provide professional development to fifteen staff
  • Participate in the training, professional development, evaluation, discipline and discharge of residential staff assigned to the PRTF Unit.
  • Conducted regular staff retreats, evaluations, and procured professional development and growth opportunities for staff even during budget cuts.
  • Provide proper recruitment, placement, training, professional development and evaluation of volunteers.
  • Motivate volunteers to remain committed to the program through team building and professional development.
  • Reorganized school program, securing $30,000 to enhance professional development model.
  • Provide ongoing supervision, training and professional development of staff.
  • Provide ongoing support and feedback, conduct clinical competencies and monitor professional development goals for behavior interventionists.
  • Managed operations and metrics, including budget Designed and delivered professional development training.
  • Attend local conferences and participated in webinars for professional development.
  • School of Continuing Education and Professional Development.
  • Attended meetings, trainings necessary for professional development and as required by the agency or its funding sources.

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266 Professional Development Jobs

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28. QA
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average Demand
Here's how QA is used in Program Manager jobs:
  • Provided leadership to Content Strategist, Experience Designer, Director of Experience Design, Senior Developer, and QA Specialist.
  • Provided project QA/QC for the fire alarm and security upgrades at three of the College System's six campuses.
  • Oversee the National Committee for Quality Assurance (NCQA) and URAC accreditation process for the health plan.
  • Accepted additional role as QA lead on 1.5-million-dollar project for Crane's Paper Emporium New Design Center.
  • Managed development and QA teams of more than 60 members (off-shore) with 3000+ user base
  • Designed and developed testing standards with emphasis and integration of QA from initiation phase of projects.
  • Monitored overall project cost, committed schedules, readiness and QAQC to handover to customer.
  • Managed QAD manufacturing ERP system and implemented EDI trading partnerships using ANSI X12 standards.
  • Worked with field to isolate customer issues and ensure resolution with SQA/Engineering.
  • Managed QA cycles and leveraged resources to meet the spending requirement.
  • Established stronger QA reviews of all deliveries to ensure SLA compliance.
  • Produced QA fit-for-production test plans and deployment plans.
  • Led QA to ensure positive user experience.
  • Manage program P&L, risk management, schedules, and QA/QMS/ISO compliance.
  • Manage ATRIO's annual HEDIS reporting to NCQA and CMS.
  • Used Zephyr QA Test Tools.
  • Coordinated with Defense Contracting Administrative Service (DCAS) Quality Assurance Representative (QAR) on all aspects of QA program.
  • Directed software and Quality As- surance teams to bring a new architecture through development and QA to market launch.
  • Supported QA & analytical needs for Customer Marketing Framework (CMF).
  • Coordinated Performance QA & Change Management activities throughout each release lifecycle.

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20 QA Jobs

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29. RFP
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average Demand
Here's how RFP is used in Program Manager jobs:
  • Developed and delivered an analysis and RFP for the State of Vermont Agency of Transportation (AOT).
  • Participate in the development and review process of Request for Proposals (RFP), and contract awards.
  • Orchestrated organization's RFP and RFQ process, resulting in obtaining, winning, and completing projects.
  • Review and assists with responses for Request for Proposals (RFP) and business development reports.
  • Managed vendor relationships, including Requests for Proposal (RFP), and vendor selection.
  • Worked on request for proposals (RFP) and identified new business development opportunities.
  • Gathered and led cross-functional team through contingent workforce RFP project within ninety days.
  • Produce business development strategies and proposals by analyzing the requirements of the RFP.
  • Reviewed statement of work, RFP response and manage the System Integrator.
  • Tracked the RFP responses and drafted the contract no-bid statements.
  • Participated in RFP and evaluation process for new enterprise system.
  • Guided requirements prioritization and RFP.
  • Produced sales proposals in response to RFPs and negotiated with client regarding terms of service.
  • Managed professional service program writing RFPs, selecting consulting firms and managing the contracts.
  • Respond to internal company RFQ/RFI/RFPs and other requests for technical and business development assistance.
  • Prepared and issued requests for proposals (RFPs) for vendor support.
  • Create Requests for Proposals (RFPs) for vendors to respond.
  • Lead proposal effort on multi-billion dollar NASA Commercial Crew Transportation Capability (CCtCap) RFP
  • Project Life cycle control & review bid packages (RFPs, RFQs, Etc).
  • Provided pre-sales support, including solution development and ROI analysis, and responding to RFIs and RFPs.

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129 RFP Jobs

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30. Cost Savings
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low Demand
Here's how Cost Savings is used in Program Manager jobs:
  • Sustained cost minimization and monitored operational cost through implementing operational cost structures resulting n $90k annual cost savings.
  • Integrated and provided effective solutions to migrate from legacy applications for better productivity and cost savings.
  • Prepared cost analysis reports of project spending, resulting in recognizing where a cost savings of 20% could be implemented.
  • Achieved $60M (15%) total cost savings and duration reduction on Tool Install design and construction services.
  • Converted to a new power supply, producing $500K+ in cost savings without negative impacting distribution and channel partners.
  • Spearheaded cost reduction efforts for Chrysler SCORE program which resulted in over $500K cost savings suggestions.
  • Implemented risk mitigation measures (1099, tenure, insurance, contract) and tracked cost savings.
  • Streamlined communication and processes between departments resulting in large cost savings using project flow and controls.
  • Facilitated in-depth analysis of client accounts to ensure cost savings, financial planning and asset protection.
  • Negotiated $500K general supplies contract for marketing materials - a 10% cost savings.
  • Develop, evaluate, and expand Preventive Maintenance Program to increase cost savings.
  • Spearheaded Tire Transportation Redirection Project, resulting in $230,000 in cost savings.
  • Provided substantial cost savings to DEA through improved processes and team communications.
  • Developed an integrated Internet Recruiting Strategy with cost savings of $500,000/annually.
  • Develop and execute complex projects for cost savings and risk mitigation.
  • Realized 15% cost savings on mark up rates.
  • Identified areas for efficiency gains and/or cost savings.
  • Cost Savings Due To: 1.
  • Cost Savings Program , Michigan Program lead for the Delphi account cost savings program.
  • Program manager Ensured cost savings and time reduction by effectively project managing the handoff of English training materials to translations.

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57 Cost Savings Jobs

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31. Medicaid
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low Demand
Here's how Medicaid is used in Program Manager jobs:
  • Composed weekly progress notes, reviewed documentation with manager and met required paperwork deadlines for Medicaid billing.
  • Coordinated admission, discharge and service plans, community integration and Medicaid billing activities for program individuals.
  • Program management supervising a supported living services Medicaid waiver program (HCBS-SLS) for developmentally disabled adults.
  • Monitored program to ensure compliance with federal and state regulations including Medicare and Medicaid.
  • Monitor budgets and analyze variances between Medicaid authorized billable units and actual units billed.
  • Supervised employees in 4 Residential Medicaid certified Residential programs.
  • Complete documentation according to Medicaid billing standards.
  • Relied on for all care management, finances of our patients, patient SSI/SSDI/Medicare/Medicaid enrollment, renewal, and monitoring.
  • Created Outreach and Enrollment (O&E) model that increased SHS Medicaid enrollment by 30% in 2014.
  • Promoted other health policies such as state Medicaid expansion and Affordable Care Act passage.
  • Facilitate parenting classes, advocate for parental rights, and complete billing for Medicaid.
  • Researched Ohio Revised Code, Medicaid, Food Assistance and Cash Eligibility Manuals.
  • Connected individuals and their families to appropriate resources through Medicaid Waiver Services.
  • Processed and analyzed monthly Medicare and Medicaid billing using Client Care software.
  • Billed Medicaid Services, invoiced private pay accounts, reconciled EOB's.
  • Provided services for the Adult Rehabilitation Option Medicaid Program.
  • Coordinated Medicaid and ADM services.
  • Completed annual recertification for each individual for Medicare/Medicaid and Social Security.
  • Assist in the development and dissemination of policies, procedures and project planning in regards to Medicaid Waiver services.
  • Develop trainings to help new staff learn proper documentation complaint with Medicaid and Joint Commission standards.

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470 Medicaid Jobs

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32. Ensure Compliance
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low Demand
Here's how Ensure Compliance is used in Program Manager jobs:
  • Planned, scheduled and developed criteria/requirements for conducting site inspections to ensure compliance with environmental laws and regulations.
  • Promoted to develop an aligned technical and operational strategy to reduce fraud and ensure compliance with government regulations.
  • Selected to manage federally mandated post-merger audits to ensure compliance and support for the organization.
  • Coordinate and monitor interdisciplinary services to ensure compliance with administrative program policies.
  • Provide training and guidance to area staff and conduct case reviews to ensure compliance with state and federal policy and procedures.
  • Monitor housing contracts and agreements between the State, sub-recipients, or project developers to ensure compliance with contract terms.
  • Monitored design activities to ensure compliance with regulatory agencies (UL, CE, FCC, etc.).
  • Implement and oversees AmeriCorps JD member s enrollment and exit process and ensure compliance with AmeriCorps regulations.
  • Manage operation of sites to ensure compliance of policy, and procedures as well as program integrity.
  • Ensured that the mandates to the LJ Consent decree were followed and services granted to ensure compliance.
  • Provide supervisory review of working papers to ensure compliance with Quality Standards for Inspection and Evaluation.
  • Oversee the Government Purchase Card (GPC) Program to ensure compliance and accountability.
  • Develop an understanding of program guidance and ensure compliance of guidelines within processes.
  • Critiqued essential paperwork of qualified applicants to ensure compliance with grant award.
  • Set action plans to ensure compliance to customer specs.
  • Analyze policies to ensure compliance with DBH standards.
  • Develop a yearly budget and ensure compliance.
  • Conducted routine reviews of team deliverables to ensure compliance with required documentation requirements.
  • Streamlined the temporary employee onboarding process to ensure compliance was provided prior to temporary assignment start date.
  • Tracked trainings to ensure compliance with regulatory bodies.

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193 Ensure Compliance Jobs

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33. Information Technology
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low Demand
Here's how Information Technology is used in Program Manager jobs:
  • Served as Director of the Government Services Division developing technical and cost proposals for information technology and facilities engineering support efforts.
  • Utilized Information Technology Infrastructure Library guidelines and framework in order to determine the operational impact to the organization s mission.
  • Directed the redesign of screening materials for data collection through weekly staff meetings and bi-weekly information technology meetings.
  • Collaborated with Information Technology on system program initiatives to ensure data quality, data accuracy and efficiency.
  • Teach college level Business and Information Technology courses designed to prepare students to enter professional internships.
  • Coordinated with facility Information Technology technician to prepare & distribute language material/media to Special Operation teams.
  • Analyzed highly sensitive data from internal and external intelligence sources utilizing specialized information technology systems.
  • Directed the operations and program management of the Information Technology Business Unit.
  • Supervised 5 Technical Officer Representatives for Information Technology Projects.
  • Applied and accepted an Information Technology position within the company
  • Provide project analysis for $11 Million Norfolk Southern fuel savings project and programs in the Information Technology department.
  • Supervised an administrative, information technology (IT), and scientific staff of over 45 professionals.
  • Provide expertise in complying with the agency's information technology strategic, tactical and capital planning processes.
  • Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program.
  • Managed Information Technology support contract for the Bureau of Industry and Security (BIS).
  • Conducted software development and implementation for information technology (IT) investment for INS.
  • Oversee and manage all Information technology Projects, for both commercial and federal clients.
  • Served in Key Position as Governance Lead for the Army Information Technology Agency.
  • resume building, job search, financial literacy, critical thinking, information technology, college orientation and career counseling.
  • Manage the Information Technology Equipment Custodian program for section.

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741 Information Technology Jobs

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34. Program Staff
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low Demand
Here's how Program Staff is used in Program Manager jobs:
  • Assisted and encouraged other team members and community members in recruiting, interviewing and selecting well-qualified program staff.
  • Coordinate services provided by program staff to ensure quality documentation and to assist residents in reaching identified goals.
  • Selected and developed program staff including orientation, development, and performance reviews.
  • Supervised all program staff and provided professional development opportunities to promote program growth.
  • Surpassed budgetary projections with unexpected profits and increased pay for program staff.
  • Provide clinical supervision and management to Oncology Social Work Program staff.
  • Served as a resource person to clients and program staff with respect to services and resources available in the community.
  • Serve as liaison between program staff and school personnel so that scheduling and program documentation is managed well.
  • Develop and provide up front business plan studies and program staffing model to ensure alignment to budget.
  • Managed recruitment, hiring, training, and supervision of program staff in multicultural, multilingual environment.
  • Provide leadership, guidance and direction to program staff through regular supervision, training and evaluation.
  • Hired, trained, coached, and retained cohesive teams of program staff and volunteers.
  • Provided reports and communications to program staff, informing all parties of project activities.
  • Supervised program staff and milieu as necessary to affect program goals and principles.
  • Approved admission of participants to programs; and assigned cases to program staff.
  • Managed employee relations, hired and trained new program staff.
  • Provided supervision for program staff, interns and volunteers.
  • Interviewed, hired and supervised all program staff.
  • Supervised 10 program staff members.
  • Process payroll for program staff, including review and approval of timesheets.

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242 Program Staff Jobs

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35. Program Activities
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low Demand
Here's how Program Activities is used in Program Manager jobs:
  • Program manager for integrated product team from 17+ organizations and divisions planning, directing and coordinating program activities for on-time delivery.
  • Managed critical program activities such as extracting, analyzing and interpreting data on mold method remediation for comparison of efficacy.
  • Managed appropriate stakeholder communications of programs progress to ensure wide knowledge and buy-in to program activities.
  • Provide oversight for implementation of education program activities; including field trips and curriculum.
  • Managed partner sub-grants and reviewed their capacity and impact in implementation of program activities.
  • Coordinated program activities and managed personnel responsible for specific functions and phases of programs.
  • Developed and linked quality assurance audits to program activities.
  • Developed program activities and coordinated local resources and schools.
  • Directed and coordinated program activities.
  • Planned and coordinated program activities with schools in the US, Africa and United States Agency for International Development.
  • Manage HRSA 330 Outreach & Enrollment grant to ensure all program activities are conducive to grant specifications.
  • Conducted interviews with health departments implementing HIV CTR program activities to assess current quality assurance practices.
  • Traveled to participating schools in the US to monitor program activities and perform sight visits.
  • Created and managed time and event schedules to ensure on-time completion of program activities.
  • Communicate with upper management on program activities and issues.
  • Develop forms and records to document program activities.
  • Managed the daily program activities.
  • Managed staff scheduling and daily program activities, Implemented and managed disciplinary actions and processes.
  • Communicated the program activities and mission to Board of Directors and Stakeholders at Annual Fund-raising activities.
  • Ensured that program activities operate within the policies an d procedures of the organization.

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614 Program Activities Jobs

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36. Scrum
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low Demand
Here's how Scrum is used in Program Manager jobs:
  • Initiated project management and Scrum methodology at PriceGrabber.com.
  • Managed applications in Both Agile/Scrum & Waterfall environments.
  • Used RUP and Agile/SCRUM iterative development methodologies.
  • Practiced agile/scrum software development methodologies.
  • Led Fixed Income Views delivery team s transition from traditional waterfall delivery model to agile delivery model (Scrum).
  • Established a new self-organizing scrum team by training on agile fundamentals and coaching team for sustaining changes introduced.
  • Introduced Scrum to 3 developments teams and severed a scrum master/coach during the development phase of the project.
  • Coach and serve as Scrum Maser for agile application development team using Java, serving 4 business units.
  • Led 22 Scrum Team software development effort across 3 continents/6 countries for companies largest and most ambitious program.
  • Conduct workshops and scrum sessions with customers capturing scope and storyboard requirements for development & product integration.
  • Mentored SCRUM Project Managers and championed the use of the methodology within the organization.
  • Established and managed daily SCRUM meetings for the platform service delivery team of engineers.
  • Rescued the project from 8 months delay by leveraging Scrum methodology.
  • Instigated use of Scrum/agile process for managing projects within IT
  • Run scrum poker to estimate backlog items when needed.
  • Played the role of SCRUM Master and taken the sprints to closure.
  • Provide ongoing Agile coaching to two teams, including one scrum master and one product owner as direct reports.
  • Assisted in the transition from infrequent, major point releases to short, feature-centric sprints (Agile/Scrum).
  • Used Scrum Mythology successfully to managed, problem solved, and coached team members on eLearning project.
  • Configured projects in Scrum-like methodology: Short sprints with completed deliverables in small manageable chunks of time.

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655 Scrum Jobs

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37. Data Collection
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low Demand
Here's how Data Collection is used in Program Manager jobs:
  • Collect, manage report and analyze data to ensure accuracy and inconsistency with established data collection standards utilizing ETO.
  • Coordinated corporate internal audits and external audit reviews, providing seamless point-of-contact for process overviews and data collection requests.
  • Designed and implemented monitor evaluation application that replaced manual data collection.
  • Coordinated data collection among program participants and control groups.
  • Provided RAM Data Collection services to the United States Army Aviation Developmental Test Activity (AADTA) at Cairns Army Airfield.
  • Participated with data collection and analysis in ongoing research projects exploring the use of video modeling as a prompting strategy.
  • Project's Monitoring and evaluating, data collection and analysis-both mid-way and end of project's monitoring and evaluation.
  • Reduced data collection times from 1 week to 1 day by designing effective business intelligence and automated capability tools.
  • Project leader for the implementation of major premium and statistical processing system, which resulted in improved data collection.
  • Assisted on gap analysis and assessment projects, as well as with supplier management activities by organizing data collection.
  • Capture and collection of data using EnCase Forensic Data Collection software both against physical hardware and across networks.
  • Conducted the administration of Council of Quality Life Assessment interview's and interpret data collection.
  • Identified and implement strategies for data collection, storage, analysis, and decision-making.
  • Manage world-wide system distribution and support, and final data collection and consolidation.
  • Inputted weekly attendance data into web-based data collection tool (SurveyMonkey).
  • Assisted in the actual data collection and strategy related to data collection.
  • Coordinated needs assessments and data collection, compiled reports, and ensured data-driven evaluation of all program activities and objectives.
  • Assisted in the development of all hardcopy data collection instruments used to collect serial time point information from enrolled participants.
  • Implement new strategies and process improvements to enhance program efficiencies through data collection, analysis, and evaluation reports.
  • Manage Eliada s Evaluation Internship program and supervise interns Data Collection:.

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130 Data Collection Jobs

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38. R
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low Demand
Here's how R is used in Program Manager jobs:
  • Processed human resource documents; coordinated calendars and travel itineraries; planned office meetings/parties and customer appreciation events.
  • Developed lesson plans and training material, and assist in obtaining additional instructional/training support as needed.
  • Established relationships with clients and contractors and served as a point of contact for reports, documentation and close-outs.
  • Managed technical, training, marketing, and quality schedules to ensure on-time development and support for program.
  • Partnered with Product Sales in expanding Payment businesses while leading a 15-member team of on- and off-shore developers.
  • Defined and managed a $2M - $6M budget and collaborated with key project stakeholders.
  • Facilitate leadership workshops for students to learn resume writing, leadership, and interview skill.
  • Assisted in the development of short and long term plans for NYCHA programs and initiatives.
  • Work with different businesses and colleges to set-up workshops for students to participate in.
  • Focused on saving lives, reducing human suffering and reducing great property loss.
  • Create and monitor student plans for school, college and careers.
  • Collaborate with board members and parents on activities for students.
  • Create and implement plans to carry out community projects.
  • Configured and customized system to match clients' specifications.
  • Promote summer programs to enhance student learning.
  • Accomplished project 3 months ahead of schedule.
  • Completed project 4 months before deadline.
  • Coordinate field trips to various businesses.
  • Exceeded expectations with budget management Drove process to become a Medical Fitness Association medical fitness center.
  • Streamlined workflows and development by proactively implementing process improvements.

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39. Sdlc
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low Demand
Here's how Sdlc is used in Program Manager jobs:
  • Program Management and Solution Architect for project to developed ECM system architecture and SDLC management including implementation
  • Instituted a collaborative Change Management and SDLC processes/templates online.
  • Define business and system requirements for new and existing products, processes and procedures that follow the corporate defined SDLC process.
  • Managed SDLC development of critical systems to ensure accurate and timely processing of OEM's $12+ Billion revenue stream.
  • Perform full project life cycle (PMLC/SDLC) activities including TDD (Test Driven Development) and Agile methodologies.
  • Authored several PMO templates and documents during project SDLC phases in addition to deploying s/w releases using Infrastructure resources.
  • Lead a team of employees and consultants across the US to successfully complete the SDLC for all assigned projects.
  • Key driver in formulating standards and best practices for Software Development Life Cycle (SDLC) and Project Management.
  • Support all SDLC activities including requirements, analysis, design, development, testing, and deployment.
  • Implemented System Development Life Cycle (SDLC) and processes for development team.
  • Ensured effective adoption and adherence to project governance and SDLC processes and artifacts.
  • Full SDLC engagement from Initiation to Operations turnover.
  • Assisted with design of SOX compliant SDLC process.
  • Program included multiple full SDLC projects.
  • Implemented project through complete SDLC.
  • Project managed the SDLC and PLC for both the Technology group and the PMO.
  • Delivered functional specifications and coordinated technical and testing SDLC deliverables.
  • Led full SDLC for the release of software and firmware enablement of the product portfolio.
  • Managed the full SDLC project lifecycle of large/enterprise-sized, highly complex projects.
  • Implemented CMMI (Level 3) SDLC for the ecommerce websites.

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138 Sdlc Jobs

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40. Business Requirements
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low Demand
Here's how Business Requirements is used in Program Manager jobs:
  • Defined business requirements, developed design documentation and test plan for the implementation of messaging systems and/or enhancements to legacy systems.
  • Worked with business unit leaders to establish business requirements to enhance collaboration and create consensus outputs.
  • Managed multiple vendors enabling creation of site as well as capturing business requirements from stakeholders.
  • Analyzed business requirements and design documents to ensure proper testing of product.
  • Created business requirements and functional specifications in launching maintenance management software.
  • Manage business requirements and prepare Functional Specification Document.
  • Served as point person for all internal customer service needs and business requirements to ensure satisfactory resolution of issues for employees.
  • Assisted where appropriate in defining strategic business requirements and helped the team understand complex client and end user needs.
  • Led the design of the future state vision for the product based upon business requirements and needs.
  • Manage the business requirements of the assigned residential unit to include budgets, and agency reports.
  • Defined business requirements and oversaw Y2K conversion of legal applications at a Law Firm.
  • Elicited business requirements from stakeholders and wrote user stories with acceptance criteria and tasks.
  • Collected business requirements, wrote specs, and defined project schedule.
  • Worked with Ford Process Groups to understand the business requirements.
  • Distilled strategy into business requirements for content programs and digital product delivery for internal clients on starbucks.com.
  • Analyzed business requirements and developed project deliverables accordingly.
  • Manage day to day operations including requisition management, work order management, and reporting to meet client business requirements.
  • Gathered business requirements and process workflows and published a business requirements document (BRD) to efficiently manage the project.
  • Led business requirements, fit/gap analysis and design sessions to design future state roadmap for functional and system design.
  • Maintained program course while responding technical requirements, business requirements, and schedules. "

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442 Business Requirements Jobs

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41. Sigma
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low Demand
Here's how Sigma is used in Program Manager jobs:
  • Applied Lean Six Sigma Methodology and implemented Standard Operation Procedures of actual renewable energy systems certification and projects process.
  • Lean and Six Sigma - Focused on developing a data based decision making culture within engineering using Lean Six Sigma methodology.
  • Conducted LEAN training and Six Sigma Green Belt classes followed by mentoring each of the LEAN Leaders and Green Belt candidates.
  • Directed project teams in implementing Lean Six Sigma initiatives that produced annualized net savings of $10 million for organization.
  • Apply lean sigma principles to streamline and standardize processes to deliver quality water engineering designs on-time and within budget.
  • Completed an intensive training program covering all areas of Operations, Sales, Human Resources, and Six-Sigma instruction.
  • Certified Six-Sigma Greenbelt - Led cross-functional greenbelt team to standardize sequencing agreements with suppliers, reducing late change costs.
  • Accomplished completion of four Six Sigma projects in FY15; savings to MCCA BU of approximately $375K annually.
  • Co-facilitated Lean Six Sigma activities; team identified new requirements; met the needs of the organizational leadership.
  • Delivered projects ~7% below cost expectations by applying Lean Six Sigma and Earned Value Management principles.
  • Managed & coordinated customer operation in SigmaTron s facilities in California, Mexico, and China.
  • Integrated Six Sigma methodologies with Project Managements tools to better monitor and track project activities.
  • Championed Six Sigma processes across the project minimizing potential project errors and defining clear goals.
  • Used Six Sigma disciple to conduct Stakeholder Analyses for key participants in the vendor evaluation.
  • Related Skills: Designed, managed and implemented a Six Sigma quality program.
  • Utilized Six Sigma, Microsoft office and Microsoft Project for project dealings.
  • Trained in lean, six sigma and theory of constraints tool sets.
  • Earned a Six Sigma Green Belt in 2003 for two successful projects.
  • Manage a team of 6 Six Sigma personnel.
  • Led a Six Sigma initiative streamlining processes; cut travel expenses 35% saving $250k yearly Earned Quarter Recognition Award.

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147 Sigma Jobs

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42. Monthly Reports
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low Demand
Here's how Monthly Reports is used in Program Manager jobs:
  • Perform business analysis, data analysis requirements gathering, and develop monthly reports and system documentation for the client.
  • Prepare and generate monthly reports for assessing maintenance accomplishments, shortfalls, or procedural improvements.
  • Created and delivered monthly reports and established budgets and expenditures for operations of non-profit organization.
  • Maintained an organized database of volunteer records and monthly reports.
  • Processed monthly reports for department performance.
  • Provided monthly reports to senior management
  • Prepared and presented monthly reports to upper management and board members on achievement of goals and compliance with program standards.
  • Tracked, wrote and submitted weekly and monthly reports on the status of the effort of work for various contracts.
  • Maintained all data collection, testing results and the preparation of monthly reports and correspondence in regional database.
  • Highlighted successes, best practices, and areas of continuous improvement in monthly reports.
  • Completed monthly reports, financial reports, quarterly reports, and annual reports.
  • Coordinated new referrals, monthly reports, tracking sheets and completed intake paperwork.
  • Collected, managed, and generated monthly reports of the facilitators' monitoring logs
  • Make recommendation for appropriate housing for clients; complete all monthly reports.
  • Produce monthly reports on technical issues and contractual required reports.
  • Prepared monthly reports, quarterly summaries.
  • Analyzed data and prepared monthly reports.
  • Complete weekly and monthly reports.
  • Produced and disseminated multiple inner and intra agency monthly reports detailing program management activities.
  • Prepared, reviewed and presented monthly reports to Board including updates, recommended actions, and new business.

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5 Monthly Reports Jobs

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43. Developmental Disabilities
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low Demand
Here's how Developmental Disabilities is used in Program Manager jobs:
  • Coordinate, develop and assist in the management of support services for individuals with intellectual and developmental disabilities.
  • Provided administrative and clinical supervision to ten residential counselors who provide services to adults with Developmental Disabilities.
  • Program Manager/QMRP, developed supervised writing and implementation of individuated programs for 15 adults with developmental disabilities.
  • Supervised 2 group homes for adult individuals with developmental disabilities and behavioral health issues.
  • Program Manager Responsibilities: Supervise and assist adults with developmental disabilities in food preparation.
  • Coordinate and monitor services and programs for adults with physical or developmental disabilities.
  • Manage caseload of between thirty and forty adults with various developmental disabilities.
  • Manage daily operation of art program for adults with developmental disabilities.
  • Managed two successive group homes for adults with developmental disabilities.
  • Managed residential home for adults with developmental disabilities.
  • Manage all aspects of the daily functioning of a group home that support 6 consumers with mental illness and developmental disabilities.
  • Facilitate the daily operation of an Adult Day Program serving individuals diagnosed with Developmental Disabilities, Dementia or Alzheimer's.
  • Created and taught monthly training for all staff and faculty on a diverse number of topics related to developmental disabilities.
  • Managed program of 21 - 30 male residents with developmental disabilities; emotional, behavioral and psychiatric disorders.
  • Planned, coordinated, and led an advocacy retreat for 50 adults with developmental disabilities.
  • Worked with children with Autism and other developmental disabilities using principles of ABA therapy.
  • Enhanced the lives of people with developmental disabilities by placing them in socialization opportunities.
  • Oversee ICF program of 15 residents with developmental disabilities.
  • Work with a variety of individuals with developmental disabilities - Autism, Asperger's, Bipolar, Schizophrenia, etc.
  • Prepare and supervise the workspace for adults with developmental disabilities each day.

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79 Developmental Disabilities Jobs

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44. Program Goals
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low Demand
Here's how Program Goals is used in Program Manager jobs:
  • Assisted with the development of public relations and communications strategies to support program goals and increase community awareness.
  • Provide input in development of organizational policies regarding participant eligibility and program goals and requirements.
  • Monitored program goals and developed volunteer projects, recruited, scheduled and administered volunteers.
  • Created and facilitated new youth programming to successfully achieve program goals
  • Prepare reports that communicate the alignment of grantee activities with program goals and strategies, including grant recommendations and context papers.
  • Program goals have been exceeded, every year since accepting the commercial program manager position, in 2011.
  • Worked with evaluation staff to develop strategic program goals in order to meet SFAF and DPH city-wide objectives.
  • Exceeded program goals by accomplishing 199% of kWh goal and 132% of therm savings goal.
  • Coordinated diagnostic team meetings and assisted in the identification of youth's program goals and service needs.
  • Identified, documented and created feedback tools and evaluation forms to improve overall training and program goals/objectives.
  • Lead on-site qualification teams in 787-9 development activities to meet program goals and objectives.
  • Coordinated engineering, production and purchasing to design, launch and accomplish program goals.
  • Worked as a Program Manager developing program goals, objectives and priorities.
  • Developed annual strategic plan and attainment of short and long-term program goals.
  • Designed and implemented training modules to meet established program goals.
  • Managed and trained team members regarding program goals and objectives.
  • Achieved all program goals and CDRLs on time, while maintaining a less than 1% variance on the targeted budget.
  • Provided on-going strategic planning for advancing policy development and program goals, resulting in 22 new policies across 12 counties.
  • Developed a Program to support project level activity and manage cross-project deliverables to ensure overall program goals were met.
  • Conceptualized program goals, job fairs, timelines, corporate compliance, individual assessments and budget parameters are met.

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45. SQL
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low Demand
Here's how SQL is used in Program Manager jobs:
  • Implemented SQL database to improve tracking/reporting.
  • Trouble shoot software-billing problems, client interfaces with SQL server, installation problems and help with small network and printer issues.
  • Ensured delivery of 20-30 ongoing projects, primarily in C#/VB.NET and ASP.NET, with SQL Server back ends.
  • Maintain internal product management database and website on IIS server using PHP, Microsoft SQL, and JavaScript.
  • Managed a team of developers that used SQL server but, were also familiar with Oracle 9.1.
  • Resolved compliance issues and gaps, using SQL, analyzing both contractual language and XML coding.
  • Conduct trend analysis on market data and build prediction models, using Excel and SQL.
  • User-tested these software tools for the successful database system upgrade to Microsoft SQL Server 2005.
  • Implemented a SQL database to improve data analysis, data reporting, and developer outreach.
  • Loaded data through SQL scripts and executed queries to improve system efficiency and data integrity.
  • Lead Development and migration from Mainframe to SQL Server, DBA activities.
  • Implemented SQL server and field interface to maintain complete field technical database.
  • Migrated from an AS400 infrastructure to a SQL Server virtual server infrastructure.
  • Implemented a SQL database to reduce data errors by 50%.
  • Started as a report analyst using DBMS (SQL) logic.
  • Analyzed game data in SQL to validate the implemented telemetry.
  • Project managed resources who worked on DB2, SQL, and Cognos software.
  • Worked directly with DB2, creating and maintaining existing SQL in Cobol programs.
  • Programmed in Cobol, SQL and JCL.
  • Designed and developed resource and program management dashboard tool using ASP.Net, C#, SqlServer.

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235 SQL Jobs

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46. Business Processes
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low Demand
Here's how Business Processes is used in Program Manager jobs:
  • Developed and implemented production, delivery, quality assurance and sustaining business processes to ensure efficient product systems.
  • Coordinated with IRS to integrate business processes and technology into effective business solutions.
  • Help in developing business processes to provide consistency across all customer programs.
  • Utilized automation and technologies to maximize efficiency of business processes.
  • Pinpointed enterprise-level opportunities to streamline business processes and heighten profitability.
  • Analyzed business processes and create functional requirements specifications.
  • Defined business processes and documented business needs requirements.
  • Documented business processes for Budget Activities (MilPay, Clothing, Manuel Process) indicating management and spending control points.
  • Provide constant review and input to improve business processes and assist with managing change to the benefit of the workforce.
  • Initiate, outline, develop, deploy, and train users on new IT business processes and functionality improvements.
  • Provide feedback on business processes, procedures, methodology and application of all aspects of DoIT projects.
  • Led and championed continuous improvement projects, increasing the speed and accuracy of business processes.
  • Create and maintain best practices documentation and work-flows for business processes within the program.
  • Led the team defining 65 core business processes from order to cash.
  • Managed the development and execution of all business processes.
  • Delivered an efficient, scalable and user friendly software solution while optimizing business processes for successful and timely submissions.
  • Managed customer relations and developed business with DOL senior management Evaluated, optimized, and automated business processes.
  • Worked with the customer and Oracle as the primary Business Liaison Assisted Customers in defining new business processes.
  • Led a task force to reengineer key business processes to improve team productivity.
  • Develop quality standards to optimize business processes; built knowledge repository and podcasts.

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294 Business Processes Jobs

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47. Customer Requirements
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low Demand
Here's how Customer Requirements is used in Program Manager jobs:
  • Ensured program requirements met customer requirements through coordinating cross-functional activities to program schedule.
  • Translated customer requirements into an implementable solution architecture which minimized technical risks.
  • Direct engineering staff to complete customer requirements from design through manufacturing.
  • Directed technical approaches, trade-offs to achieve project and customer requirements.
  • Disseminated and directed customer requirements throughout the company resources.
  • Provided pricing and guidance on multiple customer requirements.
  • Maintain customer requirements and technical specifications.
  • Gathered and defined customer requirements.
  • Led all engineering, production, and planning activities to ensure customer requirements were fulfilled and products delivered on time.
  • Prepared project / product briefs based on internal studies which is agreeable to customer requirements and design concerns.
  • Program planning - meeting or exceeding all the customer requirements and performance targets within tight schedules.
  • Recognized and satisfied Customer Requirements within the bounds of the Business Plan.
  • Transfer prototype models to mass production once customer requirements are met.
  • Expedited parts through their processes to meet customer requirements.
  • Lead program sample production to meet customer requirements.
  • Update and maintain customer requirements and records.
  • Establish timelines to satisfy Customer requirements, monitoring production, recommend changes and/or determining resources needed to maintain deadlines.
  • Ensured product development/enhancement projects met customer requirements and were completed in accordance to project timelines.
  • Worked closely with internal engineering, operations and contract personnel to achieve customer requirements.
  • Gathered, defined and mapped customer requirements for project scope, implementation and data workflow.

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63 Customer Requirements Jobs

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48. Special Events
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low Demand
Here's how Special Events is used in Program Manager jobs:
  • Coordinated all special events focused on increasing awareness, participation and support for meeting strategic goals.
  • Managed recognition program, recognition budget and organize special events for the corporation.
  • Collaborated with interdepartmental groups to plan and execute special events.
  • Planned and coordinated activities and special events meeting the physical, social, emotional and cognitive needs of children.
  • Oversee marketing and promotional campaigns publicizing programs, using social media, special events, and interviews.
  • Coordinate special events including health fairs, blood drives, annual and miscellaneous special events.
  • Schedule, plan, and coordinate all aquatic activities, programs, and special events.
  • Acted as a liaison to identify speakers for annual conferences and special events.
  • Managed special events, relationships, and contributions where Chamber is major sponsor.
  • Developed new classes, programs and special events for the Aquatic Sciences Department.
  • Developed, organized, and implemented programs and special events for programs.
  • Assisted with special events/projects that enhanced the operations of the agency.
  • Planned and executed various outreach events, awards ceremonies, orientations and all other special events including developing marketing materials.
  • Coordinated all program activities, including volunteer deployments for special events and disaster response.
  • Maintain email communication with all members Coordinate various special events including Grassroots Luncheons, Golf Classics, and York County Day.
  • Coordinate the AppCompat lab experience for ISVs (reserve space, coordinate catering, manage special events).
  • Organized, supervised, and assisted in implementing specific fundraising special events around the state.
  • Organized speaker series, conferences and symposia on international topics, special events.
  • Coordinated in-store promotions and special events in the Intermountain and Rocky Mountain divisions.
  • Managed agency and program presence at tradeshows, special events, trainings, business forums and online.

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34 Special Events Jobs

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49. Direct Reports
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low Demand
Here's how Direct Reports is used in Program Manager jobs:
  • Maintained transparent communication with direct reports.
  • Directed delivery teams and staffing levels for approximately 68 resources with 9 direct reports and 12MM under financial management.
  • Managed direct reports (Senior Business Analyst) responsible for delivering internal solutions for HR, Payroll and Benefits.
  • Program consisted of 13 projects, 9 project managers, 40+ direct reports and a $15 million budget.
  • Oversee 70 personnel through 4 direct reports; conduct performance assessments and provide additional training and career development.
  • Supervised day to day operations of direct reports as well as training and support as needed.
  • Led and supervised team members who were not direct reports, stakeholders and other supporting organizations.
  • Manage direct reports in supply chain, including project managers, order entry and transportation.
  • Manage a team of 7 direct reports to achieve department goals and initiatives.
  • Supervised 3 direct reports in managing about 400 studies across seven stability programs.
  • Controlled program P&L and managed up to 45 direct reports.
  • Work with direct reports to improve their work processes for better efficiency.
  • Provide administrative duties, mentoring and guidance for direct reports.
  • Managed a team of twenty-five through 6 direct reports.
  • Supervised staff of eight direct and 40 indirect reports.
  • Managed 16 direct reports and 2 indirect reports.
  • Manage over 20 direct and indirect reports.
  • Counseled senior management and aided in the decision making Supervised senior engineers and chemists as direct reports.
  • Evaluated over 250 direct reports (after-school staff, chaperones, elective providers, etc).
  • Supervised 3 direct reports, 12 indirects and a $400K budget.

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372 Direct Reports Jobs

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50. ISO
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low Demand
Here's how ISO is used in Program Manager jobs:
  • Lead and implementing corporate-wide ISO 9001 quality management system to achieve certification including developing Quality Manual.
  • Support quality audits and procedure development for continuous improvement initiatives and ISO compliance.
  • Provide primary technical liaison between customers and corporate.
  • Launched alpha phase of program with 7 international test sites guaranteeing full adherence to ISO, FDA, and agile standards.
  • Confer with client management and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.
  • Traveled monthly to Juarez, Mexico, implementing new quality practices for ISO 9001 conformity with APQP and Six-Sigma practices.
  • Provided direction and guidance to a newly hired support team developing their call center knowledge and supervisory skills.
  • Utilize industry standard processes for management and quality (PMBOK, ISO 9001, Agile & LSS).
  • Maintained close liaison with customers and served as facilitator to ensure integration of programs within the institution.
  • Provided input for membership marketing and acted as a Liaison between members and upper management.
  • Served as liaison between staff and clients, earning their confidence with reliable follow through.
  • Carried out supervisory responsibilities in accordance with AHF's policies and applicable laws.
  • Key Liaison between Customer and Customer's Landlords, and Vendors.
  • Served as tobacco prevention consultant, community liaison, and educator.
  • Maintained project compliance with ISO9001 quality standards.
  • Designed curriculum for lay health advisor training manual addressing stress and depression post-Katrina.
  • Performed as a trusted advisor to the Commander and staff on military personnel matters.
  • Lead Hearing Advisor for Standards Council, a student-run discipline board.
  • Function as liaison for all sites in conducting educational surveys/sexuality workshops .
  • Act as liaison for hospital staff, DFACS, APS, Advocacy centers, and court services .

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220 ISO Jobs

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Program Manager Jobs

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20 Most Common Skills For A Program Manager

Project Management

22.6%

Procedures

12.4%

Service Delivery

11.4%

Oversight

6.1%

Customer Service

6.0%

Business Development

4.8%

Logistics

4.4%

Staff Members

4.2%

Infrastructure

3.9%

Process Improvement

3.1%

Status Reports

2.9%

Technical Support

2.3%

PMO

2.3%

Risk Management

2.1%

Mental Health

2.1%

Business Units

2.0%

DOD

1.9%

Software Development

1.8%

ERP

1.8%

Daily Operations

1.8%
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Typical Skill-Sets Required For A Program Manager

Rank Skill
1 Project Management 16.6%
2 Procedures 9.1%
3 Service Delivery 8.4%
4 Oversight 4.5%
5 Customer Service 4.4%
6 Business Development 3.5%
7 Logistics 3.3%
8 Staff Members 3.1%
9 Infrastructure 2.9%
10 Process Improvement 2.3%
11 Status Reports 2.1%
12 Technical Support 1.7%
13 PMO 1.7%
14 Risk Management 1.6%
15 Mental Health 1.6%
16 Business Units 1.5%
17 DOD 1.4%
18 Software Development 1.3%
19 ERP 1.3%
20 Daily Operations 1.3%
21 Sharepoint 1.2%
22 Program Development 1.2%
23 Training Programs 1.1%
24 HR 1.1%
25 Program Budget 1.1%
26 Annual Budget 1.0%
27 Professional Development 1.0%
28 QA 1.0%
29 RFP 0.9%
30 Cost Savings 0.9%
31 Medicaid 0.9%
32 Ensure Compliance 0.9%
33 Information Technology 0.9%
34 Program Staff 0.9%
35 Program Activities 0.9%
36 Scrum 0.9%
37 Data Collection 0.8%
38 R 0.8%
39 Sdlc 0.8%
40 Business Requirements 0.8%
41 Sigma 0.8%
42 Monthly Reports 0.8%
43 Developmental Disabilities 0.8%
44 Program Goals 0.8%
45 SQL 0.7%
46 Business Processes 0.7%
47 Customer Requirements 0.7%
48 Special Events 0.7%
49 Direct Reports 0.7%
50 ISO 0.7%
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