We calculated that 25% of Program Managers are proficient in Project Management, Procedures, and Customer Service. They’re also known for soft skills such as Managerial skills, Business skills, and Problem-solving skills.
We break down the percentage of Program Managers that have these skills listed on their resume here:
Most program managers list "project management," "procedures," and "customer service" as skills on their resumes. We go into more details on the most important program manager responsibilities here: Arguably the most important personality trait for a program manager to have happens to be managerial skills. An example from a resume said this about the skill, "social and community service managers spend much of their time administering budgets and responding to a wide variety of issues." Additionally, other resumes have pointed out that program managers can use managerial skills to "created an effective strategic, managerial and operational design for the new hr delivery model. " Problem-solving skills is also an important skill for program managers to have. This example of how program managers use this skill comes from a program manager resume, "social and community service managers must be able to address client, staff, and agency-related issues as they occur." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "researched, evaluated and selected an erp solution that increased productivity by 30% (roic 12 to 18 months). " A thorough review of lots of resumes revealed to us that "time-management skills" is important to completing program manager responsibilities. This resume example shows just one way program managers use this skill: "social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe." Here's an example of how this skill is used from a resume that represents typical program manager tasks: "implemented the pm module in our erp system, including cost reports to better manage projects on time and on budget. " Another common skill for a program manager to be able to utilize is "analytical skills." Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization a program manager demonstrated the need for this skill by putting this on their resume: "analyzed, designed, developed and deployed erp website providing cradle-to-grave supply chain/logistics processes. " Lastly, this career requires you to be skillful in "communication skills." According to program manager resumes, "social and community service managers must be able to speak and write clearly so that others can understand them." This resume example highlights how program manager responsibilities rely on this skill: "led the launching of new projects by facilitating communication between information technology teams and third party technology. "
See the full list of program manager skills.
Before becoming a program manager, 66.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 19.5% program managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most program managers have a college degree. But about one out of every nine program managers didn't attend college at all.
Those program managers who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for program managers include computer science degrees or electrical engineering degrees.
When you're ready to become a program manager, you might wonder which companies hire program managers. According to our research through program manager resumes, program managers are mostly hired by Microsoft, Facebook, and General Dynamics. Now is a good time to apply as Microsoft has 384 program managers job openings, and there are 282 at Facebook and 197 at General Dynamics.
If you're interested in companies where program managers make the most money, you'll want to apply for positions at McKinsey & Company, First Republic Bank, and Susser Holdings. We found that at McKinsey & Company, the average program manager salary is $149,157. Whereas at First Republic Bank, program managers earn roughly $147,603. And at Susser Holdings, they make an average salary of $147,110.
View more details on program manager salaries across the United States.
Some other companies you might be interested in as a program manager include Microsoft, IBM, and Cisco Systems. These three companies were found to hire the most program managers from the top 100 U.S. educational institutions.