A program manager is responsible for monitoring the project's progress, improving and developing new strategies, and coordinate various projects across the organization to ensure the success of the business objective. Program managers also manage the program's expenses, ensuring that the projects adhere to the budget goals without compromising the quality and accuracy of the result. A program manager should regularly connect with the different teams of every project under the program to keep track of the processes and procedures for the timely delivery of the product.

Program Manager Responsibilities

Here are examples of responsibilities from real program manager resumes representing typical tasks they are likely to perform in their roles.

  • Lead managed services provider engagement of onshore and offshore interactive development and QA for pharmaceutical marketing department.
  • Lead multiple team workshops and initiate RFP proposals.
  • Manage the work process across projects as per PMI standards.
  • Develop, manage, and oversee EMBA study abroad in-residencies to Asia.
  • Manage content updates for all salesforce marketing materials, print and digital.
  • Manage the service level expectations with client agencies by monitoring and assessment establish KPIs, agreements and contracts.
  • Train capture management, business development personnel and manage CRM pipeline through proposal team management, production, and submission.
  • Develop methodology for evaluation of special projects and instill PMI project management standards for large complex projects.
  • Work closely with senior management, government officials and suppliers, ensuring robust logistics and infrastructure planning efforts among diverse stakeholders.
  • Direct reports and supplier KPI driven.
  • Azure try to filter out most overlie protocols . )
  • Track individual performance, establish acceptable metrics and KPI's.
  • Assume problem projects underway from other PMs to a successful conclusion.
  • Assure component supply availability to support NPI launch during 2HCY'09 industry shortages.
  • Plan and facilitate release planning events and sprint planning events for assign scrum teams.

Program Manager Skills and Personality Traits

We calculated that 11% of Program Managers are proficient in Project Management, Program Management, and Oversight. They’re also known for soft skills such as Managerial skills, Business skills, and Problem-solving skills.

We break down the percentage of Program Managers that have these skills listed on their resume here:

  • Project Management, 11%

    Project management position overseeing residential and non-residential services to individuals that assisted themselves and their families in community and family engagement.

  • Program Management, 11%

    Led the professional service delivery program management for an international implementation of an enhanced North American Operating Model for global bank.

  • Oversight, 6%

    Provided government oversight for engineering and design solutions for the Medical Community of Interest wide area network and security suite architecture.

  • Customer Service, 4%

    Develop and maintain customer relationships/manage related customer service responsibilities

  • Infrastructure, 3%

    Designed and managed Chemical Plant site construction, Infrastructure design and construction, including off-site vendor fabrication and on-site equipment assembly.

  • Excellent Organizational, 3%

    Required excellent organizational skills, and highly goals oriented effort.

Most program managers list "project management," "program management," and "oversight" as skills on their resumes. We go into more details on the most important program manager responsibilities here:

  • The most important skills for a program manager to have in this position are managerial skills. In this excerpt that we gathered from a program manager resume, you'll understand why: "social and community service managers spend much of their time administering budgets and responding to a wide variety of issues." According to resumes we found, managerial skills can be used by a program manager in order to "created an effective strategic, managerial and operational design for the new hr delivery model. "
  • Another skill that is quite popular among program managers is problem-solving skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a program manager resume: "social and community service managers must be able to address client, staff, and agency-related issues as they occur." This example from a resume shows how this skill is used: "managed escalations and visibility to critical issues and risks within program management and project teams to ensure timely resolution. "
  • In order for certain program manager responsibilities to be completed, the job requires the skill "time-management skills." According to a program manager resume, "social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe." As an example, this snippet was taken directly from a resume about how this skill applies: "employed agile / scrum sprint techniques to drive budget/schedule fidelity, alignment on deliverables, & on time program performance. "
  • Another common skill for a program manager to be able to utilize is "analytical skills." Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization a program manager demonstrated the need for this skill by putting this on their resume: "supported directors in program management including recruiting for student-alumni mentoring programs, supporting course administration, and managing databases. "
  • Lastly, this career requires you to be skillful in "communication skills." According to program manager resumes, "social and community service managers must be able to speak and write clearly so that others can understand them." This resume example highlights how program manager responsibilities rely on this skill: "developed integrated program management reporting and communication approach to business and it vice-presidents across all major business drivers. "
  • See the full list of program manager skills.

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    What Manager, Project Managements Do

    The role of a project management manager involves the planning, execution, monitoring, control, and closure of projects. Project managers oversee the scope of the entire project, the team, success or failure, and its resources. They facilitate productivity and commitment, remove obstacles, and motivate their team members. Their skills should include leadership, critical thinking, communication, negotiating, and risk management. They should also know about cost management, scheduling, and task management.

    We looked at the average program manager annual salary and compared it with the average of a manager, project management. Generally speaking, managers, project management receive $6,841 higher pay than program managers per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both program managers and managers, project management positions are skilled in project management, customer service, and infrastructure.

    These skill sets are where the common ground ends though. A program manager responsibility is more likely to require skills like "program management," "oversight," "excellent organizational," and "patients." Whereas a manager, project management requires skills like "portfolio," "on-time delivery," "continuous improvement," and "sox." Just by understanding these different skills you can see how different these careers are.

    Managers, project management receive the highest salaries in the pharmaceutical industry coming in with an average yearly salary of $115,297. But program managers are paid more in the technology industry with an average salary of $115,112.

    The education levels that managers, project management earn is a bit different than that of program managers. In particular, managers, project management are 1.5% less likely to graduate with a Master's Degree than a program manager. Additionally, they're 0.5% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Consultant/Project Manager?

    Consultants/project managers act as planners, leaders, and advisors in business enterprises. These professionals facilitate meetings and establish positive relationships with vendors, management, and clients. They make customer visits, maintain industry knowledge, procure third-party software and hardware, and deliver projects. It is also part of their duty to manage complex initiatives in an individual business unit or organization. Their skills include analytical, time and cost management, problem-solving, interpersonal skills, and proficiency in project management software.

    Next up, we have the consultant/project manager profession to look over. This career brings along a higher average salary when compared to a program manager annual salary. In fact, consultant/project managers salary difference is $4,670 higher than the salary of program managers per year.

    A similarity between the two careers of program managers and consultant/project managers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "project management," "infrastructure," and "risk management. "

    But both careers also use different skills, according to real program manager resumes. While program manager responsibilities can utilize skills like "program management," "oversight," "customer service," and "excellent organizational," some consultant/project managers use skills like "cash flow," "crm," "strong analytical," and "business analysts."

    Consultant/project managers may earn a higher salary than program managers, but consultant/project managers earn the most pay in the technology industry with an average salary of $107,463. On the other side of things, program managers receive higher paychecks in the technology industry where they earn an average of $115,112.

    When it comes to the differences in education between the two professions, consultant/project managers tend to reach similar levels of education than program managers. In fact, they're 0.5% less likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.

    What Technology Do You Think Will Become More Important And Prevalent For Leadership Development Program Managers In The Next 3-5 Years?

    Michael Baker

    Founder & Partner, m3 Development

    The non-profit sector, like every sector, has been impacted greatly by technology. I believe innovation and disruption from technology is a key tool for making non-profits more efficient and effective. AI is already being used by the big non-profits and will become more common throughout our sector in mid-sized and small non-profit organizations when it is more cost-effective. The current, future and recent graduates are mostly Generation Z. This is the generation that was born into and has grown up with the internet and technology. The most important technology is and will continue to be online and mobile. Non-profits need to continue developing and investing in technology, tools, and support systems to meet the needs of their mission. Technology has brought us the internet, social media, the cloud, cashless forms of payments, automating work, evaluation tools creating dashboards that automatically monitor performance, electronic health records, and will continue to evolve. I believe machine-based learning and artificial intelligence are technology now and for the future. Technology that supports transparency, engagement, impact, and data analytics will be what is important in the next 3 to 5 years for non-profit organizations.Show more

    How an Operations Project Manager Compares

    An operations project manager is responsible for monitoring the performance of the project team, ensuring that the operations meet the clients' standards and internal regulations with maximum productivity and efficiency. Operations project managers manage the department's budget and allocate materials and resources accurately, maintaining a record of expenses and costs forecasting. They coordinate with the clients, discussing project adjustments or additional tasks as needed, and lead project execution and deliverables by determining the team's needs and concerns, and enforcing strategic procedures.

    The third profession we take a look at is operations project manager. On an average scale, these workers bring in lower salaries than program managers. In fact, they make a $5,732 lower salary per year.

    While looking through the resumes of several program managers and operations project managers we discovered that both professions have similar skills. These similarities include skills such as "project management," "oversight," and "customer service," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a program manager is likely to be skilled in "program management," "infrastructure," "excellent organizational," and "hr," while a typical operations project manager is skilled in "business operations," "business process," "provide management," and "operations project."

    Additionally, operations project managers earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $90,596. Additionally, program managers earn an average salary of $115,112 in the technology industry.

    Operations project managers are known to earn similar educational levels when compared to program managers. Additionally, they're 4.9% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.

    Description Of an Associate Project Manager

    An Associate Project Manager helps the project manager in the successful implementation of the project. They ensure that projects are effectively planned and well-organized.

    Associate project managers tend to earn a lower pay than program managers by about $6,632 per year.

    While both program managers and associate project managers complete day-to-day tasks using similar skills like project management, customer service, and risk management, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, a program manager might have more use for skills like "program management," "oversight," "infrastructure," and "excellent organizational." Meanwhile, some associate project managers might include skills like "project documentation," "meeting minutes," "powerpoint," and "microsoft project" on their resume.

    Associate project managers reach similar levels of education when compared to program managers. The difference is that they're 3.8% more likely to earn a Master's Degree less, and 0.2% more likely to graduate with a Doctoral Degree.

    What a Program Manager Does FAQs

    Program Director Vs. Program Manager

    A program director is tasked with the daily running of the company as well as meeting any future goals through proper planning, while the program manager is tasked with overseeing the employees who are completing the required tasks.

    Is Program Manager A Good Career?

    Yes, program management is a good career. Many program managers enjoy their jobs because no two days are alike, and they can see their planning and hard work come to fruition.

    Typically, program managers have high annual salaries, handle greater business challenges, have opportunities to mentor project managers, and opportunities for career growth.

    What Does A Program Manager Do In The Government?

    As a program manager in the government, you will supervise and implement programs designed by administrators, elected officials, or stakeholders. Your responsibilities can vary depending on the agency and can range from total supervisory duties to developing and executing program goals.

    What Is The Difference Between A Program Manager And A Project Manager?

    The difference between a program manager and a project manager is that program managers focus on the overall strategy while project managers oversee the individual projects that help execute the strategy.

    Program Manager Vs. Product Manager

    A program manager takes a lateral view of the organization and identifies interdependencies among projects, products, and strategic initiatives, while a product manager is forward-focused and looks at all of the elements needed to drive their products forward

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