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What is a program manager/quality assurance manager and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Todd Terry
There is more than meets the eye when it comes to being a program manager/quality assurance manager. For example, did you know that they make an average of $58.75 an hour? That's $122,208 a year! Between 2018 and 2028, the career is expected to grow 3% and produce 7,100 job opportunities across the U.S.

What's a day at work look like for a program manager/quality assurance manager?

Todd TerryTodd Terry LinkedIn profile

Department Chair, Management, Davenport University

What once was well defined with working hours, an office space, coworkers being close by to develop relationships with seems to be misplaced during the current working environment. In the working situation we are in today, graduates will need to be flexible with working hours as work hours may not be defined and could change by day. Office space may mean that one is working remotely from home. Building of relationships with coworkers will be done using technology as coworkers may be located in many different areas or time zones.
In general business will continue to function remotely. The pandemic has created a sense of creativity in how business is done. The one major component the pandemic has created is where large and small businesses are conducting daily business functions from remote locations. This practice has proven that business can be effectively done without having to travel to distant locations. Consequently, business travel will be continue to be slow.
ScoreProgram Manager/Quality Assurance ManagerUS Average
Salary
8.2

Avg. Salary $122,208

Avg. Salary $59,228

Stability level
9.8

Growth rate 3%

Growth rate 0.3%

Diversity
2.1
Race

American Indian and Alaska Native 0.51%

Asian 9.17%

Black or African American 3.85%

Hispanic or Latino 13.21%

Unknown 3.87%

White 69.38%

Gender

female 41.11%

male 58.89%

Age - 48
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48
Stress level
9.8

Stress level is very high

7.1 - high

Complexity level
9.6

Complexity level is advanced

7 - challenging

Work life balance
3.5

Work life balance is poor

6.4 - fair

Program manager/quality assurance manager career paths

Key steps to become a program manager/quality assurance manager

  1. Explore program manager/quality assurance manager education requirements

    Most common program manager/quality assurance manager degrees

    Bachelor's

    64.0 %

    Master's

    15.0 %

    Associate

    12.6 %
  2. Start to develop specific program manager/quality assurance manager skills

    SkillsPercentages
    Internal Audit10.97%
    Program Management8.77%
    Quality System7.54%
    ISO5.27%
    Sops4.90%
  3. Complete relevant program manager/quality assurance manager training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New program manager/quality assurance managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a program manager/quality assurance manager based on U.S. Bureau of Labor Statistics data and data from real program manager/quality assurance manager resumes.
  4. Research program manager/quality assurance manager duties and responsibilities

    • Lead effort to integrate CAPA process and system of acquire company into GPO.
    • Replace a paper/pencil driven reporting process with a SQL database to automate data collection and reporting for entire customer facing organization.
    • Provide mentoring support throughout all phases of the SDLC.
    • Ensure field laboratories compliance with respect to ISO: IEC 17025:2005 and supplemental requirements.
  5. Prepare your program manager/quality assurance manager resume

    When your background is strong enough, you can start writing your program manager/quality assurance manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a program manager/quality assurance manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable program manager/quality assurance manager resume templates

    Build a professional program manager/quality assurance manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your program manager/quality assurance manager resume.
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
    Program Manager/Quality Assurance Manager Resume
  6. Apply for program manager/quality assurance manager jobs

    Now it's time to start searching for a program manager/quality assurance manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first program manager/quality assurance manager job

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Average program manager/quality assurance manager salary

The average program manager/quality assurance manager salary in the United States is $122,208 per year or $59 per hour. Program manager/quality assurance manager salaries range between $92,000 and $160,000 per year.

Average program manager/quality assurance manager salary
$122,208 Yearly
$58.75 hourly

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How do program manager/quality assurance managers rate their job?

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Program manager/quality assurance manager reviews

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A zippia user wrote a review on Jul 2019
Cons

Low pay structure as compared to the efforts put in.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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