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Become A Program Representative

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Working As A Program Representative

  • Getting Information
  • Interacting With Computers
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $31,720

    Average Salary

What Does A Program Representative Do At Fulcrum

* Create unique content for internal and external web sites (content must be communicative to the general public).
* Edit and maintain content for web based publication following industry-standard formats.
* Support release activities in support of large-scale government publications
* Create and edit newsletters and technical materials for publication.
* Coordinate review of web and technical content with Government and corporate customers.
* Provide quick turnaround on ad-hoc documentation requests.
* Support internal user testing and usability assessments.
* Provide varying levels of support to customer and team.
* Assist in business analysis and proposal work.
* Create help and training materials for online systems; conduct one-on-one and group training for the Government and corporate customers

What Does A Program Representative Do At Covance

* Conduct outbound calls to obtain missing information or other appropriate information per program specifications.
* Administer surveys to appropriate parties per program specifications.
* Routinely conduct data entry of related materials per program specifications as needed to back up Program Assistants.
* Respond to inbound calls from customers, triage calls as appropriate, document calls in appropriate database, and escalate calls as required.
* Conduct outbound calls to obtain missing information or other appropriate information per program specifications.
* Administer surveys to appropriate parties per program specifications.
* Routinely conduct data entry of related materials per program specifications as needed to back up Program Assistants.
* Other duties as assigned

What Does A Program Representative Do At State of Minnesota

* policy development and implementation for statewide treatment initiatives; treatment services coordination; provider support services and technical assistance, and outreach and local capacity building.
* This includes being responsible for supporting the development of community-based substance abuse treatment initiatives aimed at youth and adults at the local and statewide level; alternative quality assurance processes for dispersed community-based initiatives; information systems used to support management of community programming; intra- and interagency coordination with programs which supplement the use of community based and state-wide substance abuse treatment.
* This is a great opportunity for someone who is interested in using their skills and experience in working for individuals with chemical dependency to impact the direction of service delivery with a diverse group of internal and external partners.
* Come be a part of a team that is driven by creativity and innovation.
* If this interests you, we want to hear from you

What Does A Program Representative Do At State of Arizona

* Conduct Administrative completeness reviews for initial and renewal American Sign Language interpreter applications.
* Provide administrative support to the Interpreter Licensure unit of the agency.
* Conduct investigations of alleged licensure violations as assigned.
* Prepare and compose correspondence and reports.
* Provide Public Awareness; consultation, presentations workshops and exhibits. related to licensure and ACDHH services.
* Act as the agency primary interpreter for internal and external needs.
* Coordination and verification of agency interpreting services.
* Coordinate training, education and professional skills development opportunities to support ASL interpreters.
* Perform other duties /projects as dictated by current needs and trends as assigned by supervisor.
* KNOWLEDGE

What Does A Program Representative Do At Orbital ATK

* The Training Program Manager position is responsible to the Afghanistan Armed Caravan Program Manager for the oversight and execution of flight and ground training for international and USAF students in mission configured AC
* Eliminator aircraft.
* This position is responsible for the flight line facility, student progress reporting in accordance with AFSAT requirements, equipment and aircraft status reporting, sub-contractor management and curriculum management.
* Program Execution
* Establish program priorities
* Champion company values, especially safety
* Ensure program-wide focus on safety, reliability, cost, and schedule, and adequacy of systems, procedures, and people for long-term success
* Oversee program planning and execution through applicable phases
* Meet company and customer requirements (balancing the multiple roles and differing requirements)
* Drive timely and clearly communicated decisions and recommendations
* Challenge business impediments to excellence and continuous improvement
* Perform risk mitigation, risk cost and controls
* Coordinate with in-house EICO for application of ITAR export/import controls
* Financial Performance
* Integrate program financials with business objectives
* Manage risk
* Technical Performance
* Meet all training objectives for students
* Champion adherence to Orbital ATK’s quality system
* Schedule Management
* Oversee the development of a program plan and critical milestones
* Meet master program plans and schedules (identifying and assessing risks, and initiating necessary corrective action)
* Program Team Management
* Provide overall leadership and direction to the program team (to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions, if necessary)
* Orbital ATK is applying entrepreneurial thinking and commercial practices to deliver reliable, innovative and affordable products and services to our customers and grow our core areas while harnessing new technologies that will take our products ? and your ideas ? into the future.
* When encouraged to think beyond the ordinary, you?ll be amazed at what you can do!We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
* EOE AA M/F/Vet/Disability
* Job Type:Full Time
* Desired Travel:less than 25

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How To Become A Program Representative

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Program Representative jobs

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Program Representative Career Paths

Program Representative
Adjunct Instructor Attorney Office Manager
Accounting Manager
7 Yearsyrs
Adjunct Instructor Professor Attorney
Assistant Vice President
7 Yearsyrs
Communications Director Chief Executive Officer Accounts Payable Clerk
Business Office Manager
8 Yearsyrs
Teacher Home Health Aid Call Center Representative
Call Center Manager
6 Yearsyrs
Program Director Operations Director Chief Operating Officer
Chief Executive Officer
8 Yearsyrs
Programming Specialist Program Manager General Manager
Chief Operating Officer
11 Yearsyrs
Mentor Case Manager Human Resources Coordinator
Director Of Human Resources
10 Yearsyrs
Program Manager General Manager
District Manager
7 Yearsyrs
Facility Security Officer Security Administrator Business Analyst
Information Technology Manager
8 Yearsyrs
Communications Director Marketing Director Sales Consultant
Internet Sales Manager
6 Yearsyrs
Teacher Team Leader Production Supervisor
Logistics Manager
7 Yearsyrs
Programming Specialist Program Coordinator Assistant Director
Office Manager
5 Yearsyrs
Program Manager Marketing Manager General Manager
Operations Director
9 Yearsyrs
Counselor Program Coordinator Project Coordinator
Operations Manager
7 Yearsyrs
Facility Security Officer Security Manager Project Manager
Product Manager
7 Yearsyrs
Program Coordinator Project Manager
Program Manager
8 Yearsyrs
Counselor Instructor Operations Manager
Purchasing Manager
9 Yearsyrs
Program Director General Manager District Manager
Regional Manager
8 Yearsyrs
Program Coordinator Program Manager
Senior Manager
10 Yearsyrs
Mentor Instructor Case Manager
Service Director
9 Yearsyrs
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Program Representative Demographics

Gender

  • Female

    66.0%
  • Male

    31.6%
  • Unknown

    2.4%

Ethnicity

  • White

    77.9%
  • Hispanic or Latino

    11.2%
  • Asian

    8.5%
  • Unknown

    1.7%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    51.7%
  • French

    8.0%
  • German

    6.9%
  • Italian

    5.7%
  • Russian

    4.6%
  • Portuguese

    2.3%
  • Chinese

    2.3%
  • Hebrew

    2.3%
  • Korean

    2.3%
  • Albanian

    2.3%
  • Vietnamese

    1.1%
  • Yoruba

    1.1%
  • Mandarin

    1.1%
  • Armenian

    1.1%
  • Tagalog

    1.1%
  • Urdu

    1.1%
  • Arabic

    1.1%
  • Tibetan

    1.1%
  • Thai

    1.1%
  • Hindi

    1.1%
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Program Representative

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Program Representative Education

Program Representative

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Top Skills for A Program Representative

TechnicalAssistanceProceduresCustomerServicePersonnelConductDataEntrySafetyOutboundCallsPharmacyInboundCallsDiseaseManagementSurveyVeteransAvailableServicesInsuranceCoverageInitialContactManagementProgramsDisabilityMemberInquiriesEmergencySpecialProjectsTechnicalSupport

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Top Program Representative Skills

  1. Technical Assistance
  2. Procedures
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Manage and coordinate regional consolidated test sites; review, provide technical assistance and grade grant applications.
  • Administered security procedures for classified, proprietary and export controlled material.
  • Provide Internal Customer Service/Sales Support.
  • Provided daily SAP security coordination with subcontractors, Government Customers, and internal security personnel for multiple SAP programs.
  • Conduct periodic safety inspections, document findings, and implement corrective actions.

Top Program Representative Employers

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Program Representative Videos

Career Advice on becoming a Computer Programmer by Misha G (Full Version)

Cisco Sales Associates Program (Part 1) | Cisco University Careers

Humber Talks: HSF Elections, Microsoft Software Program and more!

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