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Program Administration Representative(remote)- Boise, ID
The J.R. Simplot Company 4.7
Remote program representative job
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
This role is responsible for processing payments, clearing deductions by processing claims, and rebate resolution. Under minimal supervision, this role works closely with Sales Credit Analysts, and Simplot Food Group sales/brokers sales force to resolve rebate, bill back, and short payment issues. The role will also process re-bills and recollect for invalid deduction/deviations.
"This role is currently remote, but there is a possibility that it will transition back into the office."
Key Responsibilities
Responsible for analyzing data and providing supporting documentation for re-bill processing. Provides back-up such as spreadsheets and deviation reports to support discrepancies in rebates.
Communicates with customers, sales, brokers and buying groups on all issues related to bill backs, rebates, DPP, local marketing programs, and monthly volume reimbursement programs.
Identifies business and/or system process improvement opportunities. Develops a working knowledge of department business practices and participates in cross-functional training to provide backup to other team members.
Builds alliances with field sales reps, corporate departments, brokers and customers to resolve deduction issues.
Receives, coordinates, and processes rebates, brokerage, distributor program payments, trade spending, and bill backs from customers, brokers, and sales managers.
Works closely with field sales to ensure all local marketing, buying group and operator programs are updated and accurately reflect commitments to our customers.
Typical Education
Associate's Degree (A.A. or equivalent)
Relevant Experience
3+ years related experience and/or training
Other Information
Requires knowledge of JDE, Sales Force and Microsoft Office Suite; foodservice pricing, rebate, & chargeback processes. Strong mathematical and problem-solving skills. Must have a strong understanding of the pricing and deduction management system and possess solid knowledge of the financial system to track payments and access ledger inquiries. The incumbent must also be able to process moderately complex data and present it to the customer in an understandable format. This role requires a basic knowledge of accounting principles with the ability to balance accounts. Must also perform semi-complex analysis and querying capabilities in Brio and haves strong Microsoft Office skills (Word, Excel, Outlook). Must provide prompt responses, follow standard procedures, be detail-oriented, and work effectively with sales/broker teams. Must also be able to prioritize tasks, communicate clearly and precisely, and analyze situations and provide alternative solutions. Incumbents at this level resolve most questions and problems and refer only the most complex issues to higher levels.
Job Requisition ID: 24226
Travel Required: Less than 10%
Location(s): Simplot Headquarters - Boise
Country: United States
**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. **
$43k-52k yearly est. 5d ago
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Executive Admissions Representative
American Public University System 4.5
Remote program representative job
American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. We are expanding and building out a new team that will primarily provide high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs.
In this new role, the Executive Admissions Rep will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Coach engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Coach will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Coach who will guide our students on a path to achievement!
Responsibilities:
* Acts as the first point of contact for prospective students considering enrollment at APUS.
* Engages prospective students via phone and email about their future with the goal of enrollment into APUS.
* Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds.
* Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education.
* Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University.
* Meets and exceeds targeted goals and metrics as provided by department leadership.
* Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions.
* Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means.
* Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA).
* Evaluates academic records and documents of prospective students for admission to APUS.
* Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications.
* Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary.
Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities.
Work Schedule/Start Date:
In this full-time remote role, the Executive Admissions Rep may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST).
This is a remote position that requires a high-speed Internet home connection and a dedicated workspace.
Requirements:
* 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics.
* Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process
* Bachelor's degree is required
* Salesforce knowledge preferred
* Excellent verbal and written communication skills with a strong phone presence
* Passion and enthusiasm for helping and empowering others to succeed.
* Demonstrated ability to succeed as an individual contributor that can meet deadlines.
About Us:
American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings.
It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Pay Transparency Statement
If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************
$33k-43k yearly est. Easy Apply 12d ago
Sales Program Advisor
Smart Start 4.3
Remote program representative job
Sales Program Advisor
_____________________________________________________________________________________________________
DEPARTMENT: Care Center Sales
REPORTS TO: Sales Manager
FLSA: Non-Exempt (Hourly + Incentives)
Hours of Operation: Monday-Friday 10AM-7PM, Saturday & Sunday 8AM-5PM
*This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment*
Why You Should Join Us!
Hourly-rate pay along with uncapped, performance-based commissions and incentives, allowing you to maximize your earning through your own hard work and achievements
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology
Position Summary
The Sales Program Advisor plays a pivotal role in driving revenue growth and expanding our (English and Spanish speaking) customer base nationwide. This position is responsible for managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to both internal and external clients. By understanding customer needs and providing tailored solutions, the Advisor helps ensure satisfaction and contributes directly to the success and profitability of the organization. The Advisor is also entrusted with upholding our incredible reputation in the alcohol-monitoring industry through professional, empathetic, and solution-oriented interactions.
Essential Duties and Responsibilities
Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
Identify and pursue new sales opportunities through networking, referrals, and cold calling.
Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
Prepare and deliver compelling sales presentations tailored to client needs.
Stay informed on industry trends and competitor offerings through market research.
Adhere to company policies, procedures, and confidentiality standards.
Provide general Care Center support and perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
Bachelor's degree in a related field or equivalent professional experience is preferred.
Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with CRM software and sales tracking tools.
Strong verbal and written communication skills with a professional demeanor.
Excellent attention to detail and ability to multitask with a sense of urgency.
Adaptable and resourceful in fast-paced, dynamic environments.
Courteous, confident, and collaborative interpersonal skills.
Self-awareness and the ability to read and respond to audience needs.
Understanding of industry trends and competitor offerings is preferred.
Bilingual proficiency in English and Spanish qualifies for additional compensation.
Physical Demands & Work Environment
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, employees are regularly required to communicate clearly-both verbally and in writing-and frequently use hands and fingers to operate phones, computers, and other office equipment.
Occasional physical activities may include standing, walking, reaching, balancing, stooping, kneeling, or crouching. This role may also require lifting or moving items up to 25 pounds.
Specific vision abilities include close and distance vision, color perception, peripheral vision, and the ability to adjust focus. The noise level in the work environment is typically moderate.
This job description is not intended to list every duty or responsibility associated with the role. Employees may be asked to perform other job-related tasks as needed. All duties are considered essential and may be modified to reasonably accommodate individuals with disabilities.
Employment is at-will, and this document does not constitute a contract or guarantee of continued employment.
#LI-Remote
$64k-117k yearly est. 24d ago
Remote Regional Admission Representative - Northeast (New England / Upstate New York)
Saint Joseph's University 4.4
Remote program representative job
Remote Regional Admission Representative - Northeast (New England / Upstate New York)
Time Type:
Full time
and Qualifications:
Ideal candidates will be located near or in the Lower Hudson Valley in counties such as Orange, Putnam, Westchester, Rockland, or Dutchess. In addition to the Hudson Valley, candidates should expect frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island. The anticipated start date will be January 2026.
Reporting to the Director of Recruitment, the Regional Admission Representative - Northeast is a critical part of executing Saint Joseph's off-campus recruitment strategy to meet enrollment management goals in the New England and Upstate New York region. The Regional Admission Representative will serve as the comprehensive territory manager engaging with students, families, and high school and independent counselors throughout the region.
This position will need to meet recruitment goals such as schools visited, received deposits, and other engagement metrics. The longevity of this position will be assessed based on the established metrics.
Essental Duties & Responsibilities:
Participate in a minimum of 50 Spring Semester and 50 Fall Semester College Day/Night programs and high school visits within the New England (particularly CT, MA and RI) and Upstate NY (Hudson Valley) region with some travel to western NY and northern New England as appropriate.
Responsible for 8% regional application growth within two year time frame (for Fall 2027 class).
Maintains effective and purposeful personal correspondence via follow-up with prospective students, applicants, and enrolled students which may include summer welcome and send-off events.
Provides pre-college counseling to prospective students and families about admission, financial aid, academic programs and student life.
Participates in planning and implementing contact with prospective students and applicants in high schools and CBOs.
Uses CRM (Slate) for all documentation and data-driven analysis to report on results and recommend improvements.
Develops travel plans including summary travel reports, materials, and record management.
Conducts compelling group presentations designed to demonstrate Saint Joseph's undergraduate experience.
Manages one-on-one information sessions and interviews.
Secondary Duties & Responsibilities:
Application reading and processing for assigned territory and secondary reader for other territories as assigned.
Creative assistance for in-office reports and presentations.
Zee-Mee liaison (social app for college-bound students to connect).
On-campus event requirements 3 - 5 per recruitment cycle.
Other duties as assigned.
Minimum Qualifications: (Education/Training and Experience Required)
Required
Bachelor's Degree.
Slate CRM proficiency.
At least two years of professional undergraduate admission experience mastering consistent additional responsibilities within the New England region, preferably Connecticut.
Excellent communication skills (grammar, vocabulary) to be applied to group presentations, telephone communications, and written communications.
Understand and maintain confidentiality.
Thrive in a fast-paced office environment with competing yet equal goals. Time- management and decision-making skills are essential.
Energetic, upbeat and independent.
Willingness and ability to travel.
Valid driver's license and ability to be insured by the university.
Basic understanding or willingness to learn about Jesuit education and its values.
Successful background check clearance under Saint Joseph's University's “Minors on Campus Policy” (PA Criminal Records Check, FBI Fingerprinting Check and PA Child Abuse Clearance Check).
Preferred
Master's Degree.
3-5 years of experience.
Physical Requirements and/or Unusual Work Hours:
Some night and weekend hours.
Some extended travel.
Lifting and carrying college materials to presentations up to 25lbs.
Stamina to work for prolonged periods of time at recruitment events.
Frequent travel to Central and Western New York, Massachusetts, Connecticut, and Rhode Island.
Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE
Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail ***************, visit Campion Student Center suite 243, or call ************. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit ******************** Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.
Applicant Information & Disclosures
Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.
Applicant Information & Disclosures
Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.
Pay Transparency & Benefits Overview
Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is:
$52,600.00 - $56,925.00
$52.6k-56.9k yearly Auto-Apply 14d ago
Advisor Licensing Program
LPL Financial Services 4.7
Remote program representative job
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.
Job Overview:
The Advisor Licensing Program provides aspiring Financial Advisors the foundational skills necessary for a successful career in wealth management including; client relationship management, comprehensive financial planning, investment solutions, product implementation, financial markets and consultative selling. The 6 month program provides a comprehensive training on LPL's systems and procedures, tutoring and support to obtain necessary FINRA licenses (7&66), and coaching from our leadership team.
After completing licensure and necessary milestones throughout the program, program participants will graduate with an opportunity to support our growing book of clients as an Associate Financial Advisor. The Advisor of the Wealth Advisor Group is a group of corporate employee advisors who provide investment solutions to mass affluent investors virtually and over the phone. The advisor will examine clients immediate and long term investment needs, help design solutions that best meet their individual financial goals and help grow our book of 120,000 clients.
Responsibilities:
* Licensure Testing: Training Advisors will be responsible for passing their SIE, series 7, and series 66 within the first 120 days of employment.
* Training: Training Representatives will be immersed in a hands on and comprehensive training which includes investment solutions and products, comprehensive financial planning concepts, systems and operational functions, client service, and consultative sales skills. Training Representatives will be responsible for achieving milestones and learning comprehension goals to graduate.
* Customer Service: Advisors are responsible for all functions of client relationship maintained including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails and proactive client outreach.
* Book Maintenance: Representatives will work together to ensure our book of 120,000+ are operationally maintained, compliant, and delivering on our client experience commitments through proactive check ins and outreach.
* Financial Planning: Advisors should have a detailed understanding of all aspects of the financial planning process. Advisors should be effective at collecting and analyzing client data, developing and implementing appropriate solutions, as well as reviewing and maintaining those solutions on an ongoing basis. Advisors will need to knowledgably speak to core concepts such as education, tax, estate, insurance and investment allocation on a daily basis
* Investment Solutions: Clients on our book possess a very wide range of different investment accounts and strategies. Advisors have the freedom to utilize investment vehicles that are most suitable for clients. Advisors should have a detailed understanding of all account types, investment products, and investment markets in order to field questions from our diverse client base.
* Consultative Sales: Advisors will be responsible for meeting goals in asset investment, wallet share consolidation, and relationship deepening metrics. Advisors will need to be well versed in the consultative sales process in order to demonstrate the value of LPL as well as position financial plans and investment solutions that are appropriate for the client.
* Business Partnership: Facilitate communication and coordination between departments to ensure smooth client experience and integration. Proactively engage in interdepartmental collaboration to enhance processes and integrate new partnerships and practices to enhance what our team can deliver for clients.
* Risk Mitigation: Remain in good standing with various compliance requirements. Assess and mitigate risk through regular book and client analysis. Prevent fraud through security checks and client conversations.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. We want focused and driven individuals who can pass FINRA licensing's tests and internalize our training program.
Requirements:
* Bachelor's degree or equivalent
Preferences:
* SIE is preferred or strongly encouraged to have completed before start date
* High integrity, detail oriented and ability to evaluate and mitigate risk
* Must have excellent communication skills, an avid listener, and strong business writing skills
* Passion for financial services and client service
* Organized with their time, and able to pass multiple FINRA licensing examinations
* telephone service/ client relationship management skills
* Prior financial tele-sales, trading or call center service experience
* Previous experience as financial advisor or delivering advice and guidance to retail clients
* Basic understanding of financial planning concepts, investment markets, and account types
* Entrepreneurial mind set, self-starter and quickly adapt to a fast paced environment
* Proficient in Microsoft Office and web based applications.
* Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills
#LI-VF
Pay Range:
$21.63-$36.06/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit ************
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit ************
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
* Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
* Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
* Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
* Impactful Work: Our size is just right for you to make a real impact. Learn more here!
* Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
* Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
* Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************.
EAC12.9.25
$21.6-36.1 hourly Auto-Apply 21d ago
Sales Program Advisor
Global Iid Parent LLC
Remote program representative job
_____________________________________________________________________________________________________
DEPARTMENT: Care Center Sales
REPORTS TO: Sales Manager
FLSA: Non-Exempt (Hourly + Incentives)
Hours of Operation: Monday-Friday 10AM-7PM, Saturday & Sunday 8AM-5PM
*This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment*
Why You Should Join Us!
Hourly-rate pay along with uncapped , performance-based commissions and incentives , allowing you to maximize your earning through your own hard work and achievements
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus , company-wide discounts , legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading , innovative technology
Position Summary
The Sales Program Advisor plays a pivotal role in driving revenue growth and expanding our (English and Spanish speaking) customer base nationwide. This position is responsible for managing inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to both internal and external clients. By understanding customer needs and providing tailored solutions, the Advisor helps ensure satisfaction and contributes directly to the success and profitability of the organization. The Advisor is also entrusted with upholding our incredible reputation in the alcohol-monitoring industry through professional, empathetic, and solution-oriented interactions.
Essential Duties and Responsibilities
Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
Identify and pursue new sales opportunities through networking, referrals, and cold calling.
Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
Prepare and deliver compelling sales presentations tailored to client needs.
Stay informed on industry trends and competitor offerings through market research.
Adhere to company policies, procedures, and confidentiality standards.
Provide general Care Center support and perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
Bachelor's degree in a related field or equivalent professional experience is preferred.
Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with CRM software and sales tracking tools.
Strong verbal and written communication skills with a professional demeanor.
Excellent attention to detail and ability to multitask with a sense of urgency.
Adaptable and resourceful in fast-paced, dynamic environments.
Courteous, confident, and collaborative interpersonal skills.
Self-awareness and the ability to read and respond to audience needs.
Understanding of industry trends and competitor offerings is preferred.
Bilingual proficiency in English and Spanish qualifies for additional compensation.
Physical Demands & Work Environment
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, employees are regularly required to communicate clearly-both verbally and in writing-and frequently use hands and fingers to operate phones, computers, and other office equipment.
Occasional physical activities may include standing, walking, reaching, balancing, stooping, kneeling, or crouching. This role may also require lifting or moving items up to 25 pounds.
Specific vision abilities include close and distance vision, color perception, peripheral vision, and the ability to adjust focus. The noise level in the work environment is typically moderate.
This job description is not intended to list every duty or responsibility associated with the role. Employees may be asked to perform other job-related tasks as needed. All duties are considered essential and may be modified to reasonably accommodate individuals with disabilities.
Employment is at-will, and this document does not constitute a contract or guarantee of continued employment.
#LI-Remote
$39k-68k yearly est. Auto-Apply 4d ago
Automation Program Advisor
Elite Talent Partners
Remote program representative job
Remote work is acceptable
Experience with RPA projects and Business Analysis (BA)
Mandatory Qualifications:
Security Clearance TS / SCI
Job Description:
Automation Program Advisor
How would you like to help the worlds largest companies transform the way they work via automation, allowing their team members to achieve their full potential? Helping customers team members achieve more than they ever have by automating the day-to-day and focusing on driving business to a higher level.
Our Automation Program Advisor team advises and guides our most strategic customers in designing and building long-term, enterprise-level business automation programs leveraging our people and technology; ensuring our customers achieve maximum business value and organizational impact by leveraging the worlds most innovative and proven business automation platform.
We entrust our team with our largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with a maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.
Our Automation Program Advisors are serious about guiding our customers in designing and managing their business automation platform across the full platform lifecycle, including coaching our customers teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.
You will be a member of a high-octane, high-performing global team that will demand your best and provide the most fulfilling work of your career. You will be part of a team of advisors who guide the design of large-scale, complex business automation programs that drive bottom-line business impact and truly bring out the best in our customers people as they focus on fulfilling and thought-leading activities.
The best fit for our team are gifted business technologists adept at influencing cross-functional teams for collaborative execution, a masterful communicator at all levels within an organization, and someone who is willing to jump into new opportunities to develop high-impact areas of focus for our customers to achieve a fully automated enterprise.
Key Focus Areas:
Organization-wide business automation strategy
Best in class operational planning and scale
Line of business enablement and discovery
Democratization of automation capabilities across an entire organization
Tangible, executive-sponsored value realization aligned to customers business goals and objectives
This is what youll do:
Apply creative thinking/approach to design automation strategies that further business goals and align with corporate technology strategies, keeping in mind stated customer business outcomes, broad organizational enablement, and sustainable value realization
Empathize with every aspect of the customer experience, understanding customers needs first
Enable customers in building long-term automation programs that affect organization-wide impact and change
Utilize strong facilitation skills to bring a diverse set of opinions into a common set of goals and objectives
Identify complex automation processes that drive adoption and align to customers business needs and strategic goals
Coach customers to be automation leaders that develop long-term, sustainable automation programs rooted in simplification and time to value
Mentor and provide guidance to newer Automation Program Advisors and Technical Account Managers to develop strong business acumen
Influence and develop customer solutions based on current hands-on knowledge of the business automation platform.
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers
Develop and mature our teams processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery
Define and promote the adoption of automation best practices within the broader automation community
Help drive customer references and case studies
This is what youll bring:
4-6+ years career experience in leading digital transformation and/or responsibility for driving organizational strategy and business outcomes
3-4+ years relevant work experience in strategic consulting, customer-facing, customer success-driven delivery
Self-motivated, proactive, entrepreneurial team player with innovative ideas to inspire customer loyalty and adoption
Strong communication and interpersonal skills, written and verbal, with the ability to facilitate complex organizational conversations across Executive Leadership and broader organization.
Industry focus is a strong plus in the area of Healthcare and Life Sciences.
Experience with automation platforms such as UiPath, Automation Anywhere, ServiceNow, or others.
Preferable experience with modern agile practices, LEAN, Six Sigma, or related methodologies and practices
Proven experience aligning and translating technology capabilities into measurable business outcomes
Proven experience building strong internal and external relationships
Solid technical background with hands-on experience in digital technologies including software development and overall software development life cycle
Strong analytical and problem-solving skills
Diplomacy, tact, and poise under pressure when working through customer issues
Fluent written and spoken English is mandatory
$43k-71k yearly est. 60d+ ago
ICITAP Global Program Advisor
Amentum
Remote program representative job
Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents.
Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). ****************************************
ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs.
Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.
Position Summary
The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts:
- Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training
- Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters
- Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities.
DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations.
This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected.
Job Duties and Responsibilities
Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence
Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs.
Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad.
Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies.
Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts.
Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations.
Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles.
Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing.
Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision.
Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience.
Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals.
Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation.
Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits.
Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism.
Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc.
Requirements/Qualifications:
Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree.
Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred.
Intimate knowledge of Hizballah and other Iranian-backed proxies.
Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena.
Experience working overseas with high-ranking senior government officials.
Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations.
Experience working with professional development networks in law enforcement.
Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security;
At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions;
Proven ability to exercise a high degree of professional judgement and diplomacy at all times;
Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months);
Experience working in rapidly changing environments and flexibility.
Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$41k-74k yearly est. Auto-Apply 50d ago
Admissions Inquiry Representative
Equip Health
Remote program representative job
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at *****************
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role
The Admissions Inquiry Representative I (AIR I) is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The AIR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the AIR I will document calls in a CRM.
The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped.
Responsibilities
Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents.
Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments.
Collect patient information and input data points into various platforms and systems.
Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact.
Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion.
Encourage interested families/patients to move forward with the admissions process.
Perform other duties as assigned.
Qualifications
2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling.
Experience with fast-paced, high volume inbound call management.
Strong skills in communication and collaboration with diverse teams.
Organized and results-driven.
Comfortable in a fast-paced environment, subject to rapid change and innovation.
Time Off:
Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.
Generous parental leave.
Core Benefits:
Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.
Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.
Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.
Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
401(k) retirement plan.
Physical Demands
Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in
and
retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA.
EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health.
#LI-Remote
$30k-48k yearly est. Auto-Apply 46d ago
Onsite Medicaid Eligibility Representative
Revenue Group 3.0
Program representative job in Columbus, OH
Pay Rate: $17.50/hr. based on experience, plus monthly bonus ($0- 300) after 90 days.
Hours: Monday - Friday 2:00pm-10:30pm
Who is Hospital Referral Services?
No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.
HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.
Our employees voted us Top Workplaces 4 years in a row!
The Onsite Medicaid Eligibility Representative will be responsible for:
Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room.
Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities.
High volume of walking and standing. (70% - 80% of your shift)
The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed.
Maintain a positive working relationship with co-workers, hospital staff, and patients.
Abide by HIPAA rules and regulations to protect patient's privacy.
The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis.
Maintain confidentiality of account information at all times.
PM21
Requirements
Requirements for the Onsite Medicaid Screening Representative:
Previous customer service experience preferred.
Must have basic computer skills.
Must be able to multitask and type minimum 40 WPM
Must have reliable transportation.
Good attendance and dependability are essential.
Successful completion of drug and background test is required.
Annual Flu shots and TB testing is required
The Onsite Medicaid Screening Representative must have availability to work some holidays.
Please apply at: revenuegroup.com/careers
EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.
PM21
Salary Description $17.50/hour
$17.5 hourly 50d ago
Live Chat Representative
Basic American Supply 4.5
Remote program representative job
Basic American Supply is a leading supplier of high-quality products for the foodservice industry. We are committed to providing our customers with the best service and support, and we are looking for a dedicated Live Chat Representative to join our team. This is a full-time, remote position, giving you the flexibility to work from anywhere while still being a part of a dynamic and growing company.
Job Summary:
As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through our live chat platform. You will be the first point of contact for our customers, assisting them with product inquiries, order processing, and resolving any issues they may have. You will work closely with our sales and customer service teams to ensure a seamless and positive experience for our customers.
Key Responsibilities:
- Respond to customer inquiries and requests through our live chat platform in a timely and professional manner
- Provide accurate and helpful information about our products, services, and promotions
- Process customer orders and track shipments
- Troubleshoot and resolve customer issues and complaints, escalating to the appropriate team members when necessary
- Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
- Collaborate with our sales and customer service teams to ensure a seamless customer experience
- Meet and exceed performance targets for response time, customer satisfaction, and sales goals
Qualifications:
- High school diploma or equivalent required; some college or relevant experience preferred
- Minimum of 1-2 years of customer service experience, preferably in a remote or call center environment
- Excellent communication skills, both written and verbal
- Strong problem-solving and critical thinking skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in computer and internet use, with the ability to quickly learn new software and systems
- Experience with live chat platforms and CRM systems is a plus
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed
Working Conditions:
This is a full-time, remote position, allowing you to work from the comfort of your own home. You will need a reliable internet connection and a quiet, distraction-free workspace. Our team is spread across different time zones, so some flexibility with your schedule may be required to ensure coverage during peak hours.'
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career development and growth opportunities
- Dynamic and supportive work culture
If you are a customer-oriented individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join our team as a Live Chat Representative and be a part of our mission to deliver the best products and service to our customers.
Our General Claims department in Hammonton, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills. We are looking for talent with and without prior experience in the insurance industry.
Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete.
Salary:
The level and salary is commensurate with direct experience and credentials.
Level I - $51,120.55 - $67,542.80 annually based on experience
Level II - $58,737.25 - $89,324.95 annually based on experience
Sr. Level - $77,698.40 - $102,805.30 annually based on experience
Responsibilities
Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
Verify coverage, open claims, contact parties involved
Verify and investigate information presented by first and third party claimants
Schedule appraisals or repair facilities, assess related damage
Contact witnesses, police departments, attorneys or other insurance companies
Claims are settled and negotiated based on company guidelines and applicable law
Requirements
Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree
Level II - Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
Sr Level - Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
High school diploma or GED required; Bachelor's degree is a plus
Knowledge of Claims or Personal Lines area are a plus
Requires strong oral and written communication skills
Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
Multi-tasking, problem-solving and decision-making skills
Technical aptitude, including a working knowledge with Microsoft Office
Ability to work in a fast-paced environment
Ability to juggle multiple priorities and manage time effectively
Ability to think critically, use resources and seek answers
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $0-$0
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
$36k-46k yearly est. Auto-Apply 8d ago
Remote Destination Support Assistant
Destinytravel
Remote program representative job
As a Remote Destination Support Assistant, you will guide clients by providing accurate destination information, requirements, and helpful recommendations. Your role ensures travelers feel informed and ready.
At Destiny&Co, we focus on reliable support and memorable travel moments.
Responsibilities
Share destination knowledge and details
Assist with itinerary adjustments and confirmations
Prepare clients for documentation and requirements
Communicate clearly and consistently
Provide helpful follow-ups and support
Benefits
100% remote flexibility
Training, education, and travel tools
Discounts through industry partners
Supportive team culture
What We Look For
Excellent communicator
Organized and attentive
Customer service experience a plus
Tech-friendly and adaptable
Enthusiasm for helping travelers
$34k-46k yearly est. 11d ago
Condominium Community Assistant
Hoatalent
Remote program representative job
Who you are:
An ambitious administrative professional with condominium portfolio management experience. You understand how best to schedule your day and can reprioritize based on incoming requests. You are organized, efficient, and can multi-task in a sometimes-hectic environment. You can switch seamlessly between a phone call, a client walk-in, and a time-sensitive task. You work well under pressure while maintaining a positive attitude.
Who we are:
For over 20 years, Hales Property Management has been the industry leader in property management. Our mission is to proactively manage buildings through anticipation of client needs, effective communication, complete transparency, and compassion. Our AWARDS and reviews speak to who we are and how we strive for excellence.
What we offer:
Industry-Leading Healthcare: Medical, Dental, Life, HSA
Retirement savings Plan
Competitive Compensation Packages (based on experience)
Bonus Opportunities (based on performance)
Work from Home & Flex Schedules
Generous PTO Package
Corporate Sponsored Wellness Program
Quarterly Company Outings/Events
Etc.
The Job:
The Condominium Portfolio Community Assistant (CA) role is a FAST-TRACK MANAGEMENT opportunity. New recruits undergo an extensive training program that prepares them to manage a condominium portfolio within 6-12 months. Alongside this, CA's provide a wide variety of support services for building Community Association Managers and work with team members, vendors, and clients to execute tasks as needed.
Building Support Services
Assist Community Association Managers with executing various building-related tasks and projects.
Schedule service and maintenance requests (plumbing, repairs, etc.).
Obtain bids for projects and meet with vendors and clients at building locations.
Update building intercoms and install nameplates for mailboxes and intercoms as needed.
Coordinate building key distribution to vendors, contractors, and clients.
Administration & Customer Service
Provide excellent customer service to clients, vendors, and team members.
Respond to incoming resident requests and tasks promptly and completely.
Create and distribute mass communications to residents.
Assist managers with vendor invoice inquiries and approvals.
Oversee and coordinate small internal and external projects such as key organization, etc.
Requirements:
Skills & Abilities
Provides quality work while multitasking many different responsibilities.
Operate independently under tight deadlines and limited supervision.
Demonstrate excellent customer service, writing and communication skills.
Work with sensitive information and maintain confidentiality.
Computer proficiency to include Microsoft Office Applications (Outlook, Word, Excel), and some use of QuickBooks.
Experience/Education/Training
Bachelor's degree (B.A./B.S.) in Real Estate, Business or a related field, or the equivalent combination of education and experience.
1-2 years of real estate and/or property management experience preferred.
Real Estate experience and Community Association Manager (CAM) and Certified Manager of Community Associations (CMCA) licenses preferred.
Special Requirements
Potential physical demands may include lifting up to 35 lbs; standing, sitting, walking, and occasional climbing.
An employee is required to work at a personal computer and/or talk on the phone for extended periods of time.
Ability to work extended/flexible hours and occasionally weekends to meet deadlines.
Ability to respond to emergencies (both during and after business hours) in a timely manner.
Local travel (Chicago). Must have a valid driver's license and reliable transportation.
Disclaimer: This is not an all-inclusive job description. Duties and responsibilities may change at any time. Hales Property Management, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$30k-42k yearly est. Auto-Apply 32d ago
Student Program Assistant (Federal Work Study Only)
Columbus State Community College 4.2
Program representative job in Columbus, OH
The Office of Student Conduct is seeking a Student Program Assistant. Successful candidate will provide front line services such as student intake, phone and email correspondences, represent the office at internal fairs as well as support various projects, including but not limited to: social media/advertising, and/or coordination of programming for academic integrity. Average hours worked per week is approximately 10-15 hrs.
This position is open to students that have Federal Work-Study only.
Duties and Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1. Communicate effectively with students, staff, faculty, and administrators.
2. Maintain confidentiality as outlined in departmental standards.
3. Provide front desk coverage and customer service in person, via email, via virtual modalities such as Microsoft Teams and Zoom, and via telephone, as needed. The successful applicant will be able to demonstrate effective problem resolution skills and prioritize competing needs of constituents.
4. Operate office equipment such as computer, copier, shredder, phone, etc. The successful applicant will be able to demonstrate the effective use of Microsoft Office programs.
5. Serve as representative for the Office of Student Conduct as scheduled for a variety of campus and community engagement opportunities.
6. Articulate policies and procedures, as outlined in the Code of Student Conduct.
7. Participate in project management in consultation with supervisor (creation/implementation/monitoring of social media accounts; brochure creation/editing; assessment of conduct-related data, etc.).
8. Maintain privacy and confidentiality of student records and other sensitive information.
9. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
10. Work a consistent, reliable schedule and exhibits regular and punctual attendance.
Perform other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of:
Microsoft Office products (Word, Excel, Teams, etc.); basic office equipment (computer, telephone, shredder
Skill in:
Professionalism, customer service, written and verbal communication, strong organizational skills, time management. Problem resolution and prioritization.
Ability to:
Work a consistent, reliable schedule. Comfortable with presenting in front of groups. Utilize social media for marketing.
Minimum/General Qualifications:
This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.
Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Must have reliable transportation or other means to get to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule:
TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 5 pm. Maximum 20 hours per week.
Work will be performed: Hybrid
Pathways/Majors that may be interested in this position:
Business and Hospitality Services, Education, Human Services and Public Safety
Human Resources
Business Management
Business Office Administration
Criminal Justice
Position Specific Qualifications: N/A
Preferred Qualifications:
Previous customer service or office experience.
Professional Development
Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):
CSTATE GROW (Guided Reflections on Work)
The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.
Career and Leadership Development Program (CLDP)
The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.
Career competencies you can expect to learn through Student Employment:
Career & Self Development
Critical Thinking
Leadership
Teamwork
Communication
Equity & Inclusion
Professionalism
Technology
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
20
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
$29k-32k yearly est. Auto-Apply 26d ago
Community Assistant
Tailwind Group
Program representative job in Columbus, OH
Part-time Description
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property: Altitude Columbus is a unique housing community consisting of 166 units and 534 beds, designed with Ohio State University students in mind.
This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs.
The compensation rate for this position is $13.00 per hour plus bonus potential. This rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Complete administrative and Front Desk tasks and duties.
Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
Seek feedback from residents and communicate them with the team.
Respond to after-hour emergency issues as needed.
Perform other duties as directed by Property Manager.
Requirements
Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Possess strong administrative, organization, and communication skills.
Demonstrate a high level of integrity and professionalism.
Be a self-motivated individual and excel at working in a team environment.
Ability to have a positive and innovative approach to problem-solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
To learn more about our core values, mission, and vision, check out: *****************************
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies:
We are not accepting resumes from recruiters or employment agencies for this position.
$13 hourly 11d ago
Therapeutic Program Worker - (FT/PT)
Dasstateoh
Program representative job in Mount Vernon, OH
Therapeutic Program Worker - (FT/PT) (250009MA) Organization: Developmental Disabilities - Mt. Vernon Developmental CenterAgency Contact Name and Information: ****************************** Unposting Date: OngoingWork Location: Mt. Vernon Developmental Cente 1250 Vernonview Drive Mount Vernon 43050Primary Location: United States of America-OHIO-Knox County-Mount Vernon Compensation: $22.60 - 25.77Schedule: Full-time Work Hours: Variable ShiftsClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Direct Support/Direct CareTechnical Skills: Basic Documentation, Behavioral Health, Customer Service, Direct Support/Direct Care, Vehicle OperatorsProfessional Skills: Conflict Management, Emotional Intelligence, Listening, Responsiveness, Teamwork Agency OverviewWho Are We?The Department of Developmental Disabilities (DODD) is a trauma informed care agency focused on implementing our core values and providing support to people with developmental disabilities. We oversee a statewide system of supportive services that focus on ensuring the health and safety, supporting access to community participation, and increasing opportunities for meaningful employment. To learn more about DODD click here. Follow us on Facebook, Twitter, LinkedIn & YouTube @DODDOhioJob DescriptionJoin our team at the Mount Vernon Developmental Center!Accepting applications for Therapeutic Program Workers (Variable full-time & part-time shifts available) Starting Hourly Pay: $22.60 per hour 1st Raise in 4 MonthsShift differential pay for 2nd & 3rd shift Tuition ReimbursementMedical Coverage Available the 1st of the Month Following Start DateFree Dental & Vision After 1 YearGenerous Benefits Package Including Vacation, Sick, Holiday, and Personal LeaveView our full benefits package on our Total Rewards website!What does a Therapeutic Program Worker do?A Therapeutic Program Worker (TPW) is a direct care worker that helps residents with daily living skills and assists them with becoming more independent, to achieve their goals. Support given to the individual will vary based on each person's needs and capabilities.Key TPW Tasks:Assists with eating, bathing, toileting, personal hygiene, oral hygiene, dressing, grooming, communication, money management, etiquette, and social skills Implements active treatment activities such as gym, pavilion, activity room and pool Assists with planning and shopping activities (e.g., shopping, vocational skills, hair appointments) Complete various daily, monthly documentation Including documentation any unusual incidents or reporting any reaction to medication Perform light housekeeping duties in the living areas Assists with redirecting unsafe actions to bring about positive outcomes DODD Core Values:To help Ohioans with developmental disabilities, DODD has embodied the following core values that focus on the experience of our customers, the people we serve, and their families:Kindness & Empathy - All interactions are based on genuine care and concern for all involved. We listen to those we serve, our partners, and each other.Collaboration - We engage with each other and our partners with openness and trust.Transparency - We are accessible and visible in our business practices.Quality Innovation - The services we deliver are value-added and promote excellence.Inclusiveness - Cultivate an environment that embraces diversity and ideas at every level of interaction. Our systems and processes are designed to ensure that every person is treated equally, and every voice is heard fairly.Accountability - We conduct ourselves professionally and will manage taxpayer dollars responsibly.Qualifications:High school diploma or equivalent Valid driver's license with 5 or fewer points No experience required Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to disability, please contact the ADA Coordinator by email at **********************************. The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsHigh school diploma or equivalent Valid driver's license with 5 or fewer points No experience required Supplemental InformationMay be exposed to unpredictable resident behavior, must be able to bend, stoop, stand, lift, and run. Developmental centers operate 24/7, year-round.Mandatory Overtime is Required of this Position.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities. THE FINAL APPLICANT SELECTED FOR THIS POSITION WILL BE REQUIRED TO SUBMIT TO URINALYSIS PRIOR TO THE APPOINTMENT TO TEST FOR ILLEGAL DRUG USE. AN APPLICANT WITH A POSITIVE TEST RESULT WILL NOT BE OFFERED EMPLOYMENT. To request a reasonable accommodation due to disability, please contact the ADA Coordinator by email at **********************************. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$22.6-25.8 hourly Auto-Apply 1d ago
Patient Support Assistant - Grow Your Own Medical Staff Program
Ohiohealth 4.3
Program representative job in Marion, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Grow Our Own program is for students currently enrolled in a post-secondary, pre-med or medical program (non-nursing) at an accredited college with the intention to complete their medical education as a medical doctor and practice in Marion, Ohio. This position will provide them with a paid experience in assisting Registered Nurses in providing direct patient care to multiple patients at a time on a designated nursing unit within the hospital setting.
As part of the application process for this highly selective position, candidates will be required to submit a letter of recommendation from a school representative. Selected applicants will interview with a panel of local physicians who support the Grow Our Own initiative.
Candidates for hire will be required to attend in-person New Associate Orientation and Patient Support Assistant training at the OhioHealth Learning Center in Columbus, Ohio, during their first week of employment. On-site training and work experience will then begin at the care site in Marion, Ohio.
**Responsibilities And Duties:**
40%
Performs and/or assists the patient with activities of daily living e. g. bathing, grooming, eating, walking, et c . Maintains environmental cleanliness and safety of patient rooms, unit and equipment. Provides assistance to patients, visitors and nursing personnel in assigned unit and maintains flexibility to help other departments with the care of patients as needed. Assists in creating the ideal patient experience through development of respectful and compassionate relationships with each patient and family. May serve as a patient safety champion, empowering equal responsibility for all safety guidelines among all licensed and unlicensed care givers. May assist in telemetry cardiac monitoring, recognizing life threatening arrhythmias and communicates immediately to available licensed clinician. May act as a transporter for the nursing unit assigned. Runs errands to either pickup or deliver items for patient care.
40%
Performs delegable other nursing tasks delegated by the Registered Nurse which include those tasks which can be performed without requiring judgment based on nursing knowledge on part of the person performing the task k ; tasks with which the results are reasonably predictable; tasks which can be performed safely, according to exact, unchanging directions; tasks which do not require complex observations or critical decisions; and tasks which do not require assessment; and tasks where the consequences of performing the task improperly are minimal and not life threatening. Performs other basic nursing care duties as directed by the RN including but not limited to waived testing fingerstick glucose, urine dipstick, occult fecal l, non-sterile specimen collection, nasogastric tube care, 1 2 lead EKG, and simple clean non-sterile e dressing changes. Accurately collects data such as height, weight, vital signs, intake and output, etc. and records data on the appropriate documentation form. Competent in the use of portable technology, using handheld wireless devices for measurement and documentation of intake and output, vital signs and point of care testing such as fingerstick glucoses or urine dipstick. Reports patient observations and concerns to the Registered Nurse.
20%
Assists hospital visitors and staff with information needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering. May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants. Maintains supplies and equipment necessary for patient care operations. Secures and handles appropriate supplies, medications, and lab specimens transported from/into and within the unit. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to perform other duties as requested by supervisor.
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.
**Minimum Qualifications:**
High School or GED
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
As Needed
**Department**
Medical Affairs
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$36k-42k yearly est. 60d ago
Unthink Retirement Representative
Primerica 4.6
Remote program representative job
How much money will you need to retire? 1 million? $2 million? Do you think it's too late? Think again. What if you could learn the skills necessary to build a 6-figure retirement income in as little as 24 months? We're looking for motivated individuals - early retirees and late starters - who are ready to take control of their financial future.
No prior experience is needed.
Our mentorship program provides hands-on training in high-income digital and business skills designed to generate long-term, scalable income.
What you'll gain:
Step-by-step guidance from industry experts
Flexible, remote opportunity
A proven system to build wealth - without starting from scratch
Community support and weekly coaching
This is NOT a job. It's a pathway to financial freedom. Your pace, your potential. Spots are limited. Watch the video to learn more and get started. Change your tomorrow!
Watch our intro videos to learn more **********************************
Scroll down to "start your journey to financial freedom today" Click watch video
4 minute video
22 minute video
If you would like to start or learn more, please reach out for a one on one. Build your retirement while earning residual income.
$29k-34k yearly est. Auto-Apply 60d+ ago
Virtual Branch Float Representative
Kemba Financial Credit Union 3.8
Program representative job in Columbus, OH
Job Description
Title: Virtual Branch Float Representative
Reports to: Virtual Branch Sales Manager
Supervises: None
FLSA Status: Non-Exempt
Objective:
The Virtual Branch Float Representative role is responsible for member outreach such as onboarding new members and shortfall member calls as well as floating between the VB Service and VB Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhances the member's financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing.
General Duties and Responsibilities:
Assumes responsibility for the effective and professional performance of Member service functions:
Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms;
Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues;
Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages;
Performs file maintenance and account changes as necessary;
Maintains IRA accounts and answers questions regarding IRAs.
Cross-sell services, provide referrals, and promote automated services.
Complete member outreach calls as directed by management with 100% on time completion.
Ensure Member satisfaction by addressing member complaints and resolve account-related problems that may arise through member contact.
Aggressively target new services for existing Members and non-Members:
Initiate outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members;
Qualify deposit services for Members in a manner consistent with policy and procedures
Target, sell, and originate new memberships for all qualified non-Member candidates;
Provide a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues.
Meet or exceed targeted referral and productivity goals established for this position.
Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA.
Maintains an up-to-date status of all sales support and processing activity with routine reporting to management.
Perform all duties in a manner that is 100% compliant with KEMBA policy and procedures.
Assist in other areas as directed by Credit Union management.
Develop an understanding of Credit Union history, philosophy, organization, policies and operational procedures.
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs.
Must be able to relate to other people beyond giving and receiving instructions: (a) can get along with coworkers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond appropriately to criticism from a supervisor.
Required Qualifications:
High school diploma or equivalent education and experience.
One to two years of experience in a sales/customer service environment.
Prior experience in a financial/banking institution preferred.
Strong organizational skills and attention to detail.
Good understanding of member services and products provided
Ability to work well independently, or as part of a team
Basic PC skills (Windows)
Assertive problem solving skills
Must value a high degree of accuracy.
Professional demeanor.
Effective communication skills.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
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