Program supervisor job description

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Join us. Let's go beyond expectations and transform healthcare together.
Five Magnet designated hospitals Three level 1 trauma centers Four Beacon Awards for Excellence 12,000 employees 500 clinical trials and studies conducted by the HonorHealth Research Institute 70+ Medical Groups of primary, specialty and Urgent Care locations The HonorHealth Virginia G. Piper Cancer Care Network

The Trauma Program Supervisor assumes responsibility and accountability for incorporating the vision, values, mission and critical goals of the organization into their job performance. Provides clinical management and operational direction for the Trauma program. Provides leadership and coordination within the area of responsibility in collaboration with the Trauma Medical Director (TMD) and Sr. Clinical Director. Serves as tactical point person as it relates to patient care, staff development, physician relationships, quality initiatives, program development, and system-wide success. Assures evidence-based patient care by creating an environment that encourages the use of research in practice. Develops, implements and evaluates trauma program to comply with the requirements to maintain trauma certification as defined by current standards set by the American College of Surgeons.

Qualifications:
Bachelor's degree in nursing from an accredited NLN /CCNE institution 5 years trauma, ED or CC nursing 3 years supervisory or management 2 years trauma program manager or equivalent program manager Registered Nurse (RN) State and/or Compact State Licensure State licensure

Join us and enjoy:
$5,250 tuition reimbursement annually* Professional certification pay up to $1,500 per year Continuing education assistance Specialized Trauma, CVOR & Neurology training programs Newly increased compensation structure Exceptional benefits
* Terms and conditions apply

Phoenix and Scottsdale are known for high-end resorts, golf courses, vibrant nightclubs and professional sports, but the city's biggest attraction may be the sunshine, winter warmth and more than 41,000 acres of mountain parks and desert preserves.

It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

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You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Perform collaborative duties for the development and implementation of all Coordinated Care programs (OB/NICU, Asthma, Diabetes, ER, General/Catastrophic); Provide support and supervision to ensure quality and continuity of services delivered to Members, Providers and staff.
• Develop and oversee aspects of coordinated care program activities

• Develop and implement management software and reporting mechanisms for specific outcome measurement and data reporting

• Identify referrals for coordinated care programs.

• Develop plan specific literature and educational components for member and provider distribution.

• Oversee contract negotiation and execution components for Prenatal Coordinated Care (PNCC) entities

• Collaborate with various departments to extract data for identification of program members and to report program outcomes

• Identify processes and work flow improvements to foster efficient and effective case management efforts

• Monitor distribution of members identified for case management to ensure positive results and program success

Education/Experience: High school diploma or equivalent. 5+ years of prior authorization, physician's office, customer service, claims processing or provider relations experience preferably in a managed care setting. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

**TITLE:** Supervisor, Program Coordination

**LOCATION:** Newark, Delaware

**REQNUMBER:** 1351762

66965BRJob Posting Title:Practice Liaison Program Supervisor (Remote M-F 11:30am-8pm) Department:Ambulatory Services- Outpatient AdministrationAutoReqId:66965BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: The remote role is only for the following states: MA, ME, NH and RI
Remote Monday - Friday 11:30 a.m. - 8:00 p.m.

Principal Duties and Responsibilities

1. Supervises administrative staff. Interviews, hires, orient, trains, develops, and disciplines staff as necessary. Organizes work and work processes. Conducts annual performance appraisals and recommends merit increases in conjunction with manager and consistent with Hospital policy. Conducts regular staff meetings. Serves as point person when manager is absent.

2. Ensures all Program personnel are trained in Hospital policies and procedures as well as the appropriate features of the Hospital's information systems, including follow-up training and consultations. Ensures compliance with government regulations (such as DPH, licensure, JCAHO, OSHA, etc.) and third-party payor billing requirements. Continually trains and cross-trains staff on a regular basis.

3. Organizes and maintains daily administrative operations of department. Prepares, verifies, and monitors departmental payroll and maintains related records. Prepares periodic reports and documents to comply with hospital, governmental, regulatory, and/or funding agency requirements. Coordinates administration of departmental fellowship and/or residency programs, training grants, and related programs.

4. Ensures patient satisfaction by providing positive and effective customer service. Monitors and assesses management and operations for patient satisfaction. Recommends and implements improvements to service.

5. Participates in budget process by identifying and analyzing trends and patterns and prepares cost projections. Develops proposals to improve cost-effectiveness. Monitors budgets and payroll, resolves variances, prepares reports, and maintains related records and documentation.

6. Purchases office supply needs through established department protocols to ensure efficient office operations. Monitors supply inventory/budgeting and identify and communicate trends and patterns to support cost containment and ensure appropriate use of supplies.

7. Maximizes revenue by ensuring all appropriate registration and administrative paperwork is generated at the time of patient registration and forwarded to the Hospital and/or Foundation in a timely manner for billing purposes. Identifies opportunities to change registration, scheduling, and billing processes and procedures to enhance positive patient experience.

8. Works on special projects and provides detailed analyses and reports on findings as requested by management independently and generates custom analytical reports from billing system as requested by management.

9. Ensures integrity of in-house computer system. Makes recommendations to management on system changes and works with software programmer to implement changes.

Required Education: Associate's Degree

Required Area of Study: Business

Required Work Experience: Three to four years of related experience or 18 to 24 months in a Hospital-related position.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular