Top Program Supervisor Skills

Below we've compiled a list of the most important skills for a Program Supervisor. We ranked the top skills based on the percentage of Program Supervisor resumes they appeared on. For example, 10.9% of Program Supervisor resumes contained Direct Supervision as a skill. Let's find out what skills a Program Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Program Supervisor resumes in 2020. Read below to see the full list.

1. Direct Supervision

high Demand
Here's how Direct Supervision is used in Program Supervisor jobs:
  • Provided direct supervision, training and guidance to Community Living Specialists, ensuring implementation of IEP/IHP goals and behavioral protocols.
  • Provided direct supervision of educational instructors and ensuring that all program youth educational requirements were met at public school standards.
  • Managed Therapeutic Foster Care Program and provided direct supervision to lead case managers to ensure proper delivery of services.
  • Provided direct supervision to ICF/MR that served six individuals with moderate to severe mental retardation with physical disabilities.
  • Rendered direct supervision to grant-funded integrated health programs, including development, execution, and community involvement.
  • Provide direct supervision of staff members within program and oversee program service implementation.
  • Ensured timely and accurate documentation of services with direct supervision of subordinates.
  • Provide direct supervision for the Community Living Specialist.
  • Provide immediate and direct supervision for Program Monitors.
  • Provided direct supervision and evaluation of staff.
  • Implement positive reinforcement and direct supervision.
  • Direct supervision of software development team.
  • Provided direct supervision to home visitors to ensure their mental health, wellness and stability was receiving support and guidance.
  • Provide program planning and evaluation, direct supervision to staff and direct clinical services to clients within the program.
  • Direct supervision of 9 staff and 25+ foster homes, including supervising direct-care work of 6 case management staff.
  • Provide direct supervision of a full staff comprised of ten recovery facilitators and one certified peer specialist.
  • Oversee the intake and discharge process of program youth through direct supervision of Family Service Coordinator.
  • Provide direct supervision to individuals in a group home setting* Teach life skills to residents* Administer Medications
  • Assessed employee job performance, conducted staff meetings, and provided direct supervision to staff.
  • Conduct direct supervision of the Life Skills Coaches as well as the evening support staff.

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2. Staff Members

high Demand
Here's how Staff Members is used in Program Supervisor jobs:
  • Supervised 3 residential programs with over 30 staff members and over 30 consumers with developmentally, physically and psychologically disabled adults.
  • Supervised 14 staff members at a secure residential treatment facility serving 15 high-risk individuals with primary diagnoses of Schizophrenia.
  • Facilitated Weekly Staff Meetings for 30 staff members to develop meaningful program structures that focused on safety and rehabilitation.
  • Provided supervision and training to individuals with developmental and behavioral disabilities as well as train new staff members.
  • Trained and managed staff members and assisted in providing residential care for individuals with disabilities.
  • Coordinated staff members and parent-child visitation schedules to ensure effective time management.
  • Initiated and conducted subordinate performance evaluations for 10+ staff members.
  • Supervised and administered daily activities performed by staff members.
  • Conducted performance evaluation for staff members-counselors and support personnel.
  • Support administrative staff members such as superintendents and principals.
  • Supervised staff members on policy and required documentation adherence.
  • Oversee activities of approximately ten professional staff members.
  • Provided clinical supervision of staff members.
  • Hired, supervised, trained and evaluated up to 40 staff members which were assigned to various residents throughout the state.
  • Provided mentoring, motivation, and training that propelled 3 staff members to top performing positions (out of 5).
  • Served as instructor for South Central Region; taught updated policy to approximately 35 state prisons and over 1000 staff members.
  • Provide weekly clinical supervision with 5 staff members, 2 therapists, 1 case manager, licensing specialist and a RN.
  • Supervised a team of student staff members in the planning and execution of programs for the Native American Heritage Month series.
  • Provided in-service and training to all schools, their faculties, and staff members on training and staff development opportunities.
  • Hired and trained staff members to work with moderate and profoundly developmentally disabled adolescents who lived in the facility full-time.

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3. Safe Environment

high Demand
Here's how Safe Environment is used in Program Supervisor jobs:
  • Supervised children, provided safe environment, offered homework assistance and mentoring
  • Provided quality instruction in a safe environment.
  • Planned and ran programs, helped children with homework and maintained a healthy safe environment for the participants of the program.
  • Ensured that all procedure and rules were implemented, in an effort to provide a safe environment for all students.
  • Provide a safe environment that will enable individuals to learn and progress in the organized program for youth and adults.
  • Staff Assignments, Scheduling, Assign Activities, Microsoft Efficient, Maintain a safe environment for clients and staff.
  • Developed and led a weekly Feedback Group for the residents to aid in communication skills in a safe environment.
  • Provided supervision for kids from ages 6-18 to make sure they had a safe environment 2.
  • Worked directly with federal and local law enforcement agencies to achieve a safe environment for visitors.
  • Direct them in a safe environment and show others how to interact properly with other adults.
  • Maintain order at times required to discipline, in order to keep a safe environment.
  • Set rules and expectations for students and staff to maintain a disciplined and safe environment.
  • Maintain a clean and safe environment for consumers to participate in activities.
  • Make sure that the students are in a happy and safe environment.
  • Provide a safe environment for the children in the program.
  • Provide supervision in order to ensure a safe environment.
  • Maintained a safe environment for residents and staff.
  • Provided safe environment for 22 psychiatrically ill adolescents.
  • Worked with state licensors to ensure a safe environment for children.

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4. Crisis Intervention

high Demand
Here's how Crisis Intervention is used in Program Supervisor jobs:
  • Conduct behavioral observations, assessments, crisis intervention and prevention skills on individuals with autism spectrum, behavioral and psychiatric disorders.3.
  • Participated in the supervisory on-call system offering support, supervision and crisis intervention to two adolescent residential programs and outreach programs.
  • Conducted intakes and assigned cases, provide crisis intervention, co-facilitated group supervision, and facilitated Family Team Conferences.
  • Provided direct care services including crisis intervention, behavior management, individual and group counseling sessions for adolescents.
  • Supervised seven staff members responsible for ensuring the safety of our community as well providing crisis intervention.
  • Directed daily operation of residential treatment center, supervised Socio-Therapy staff Facilitated group therapy and preformed crisis intervention
  • Supervised and provided clinical support to case managers and provided crisis intervention as needed.
  • Implement crisis intervention, case management, and facilitated community partnership referrals as needed.
  • Illustrated crisis intervention, suicide prevention, and routine counseling to incarcerated female offenders.
  • Provided crisis intervention, case management, telephone intakes and interviewed new potential residents.
  • Provided crisis intervention and connected consumers to appropriate community resources depending on immediate need.
  • Assisted in behavior management and crisis intervention to adolescents in intensive treatment group homes.
  • Facilitate problem solving and provide crisis intervention services to guests as necessary.
  • Created and implemented treatment plans and crisis intervention and behavioral management plans.
  • Provide crisis intervention when needed and conduct individual/group counseling sessions when needed.
  • Perform crisis intervention and utilized authorized physical and/or mechanical restraint techniques.
  • Provided therapeutic crisis intervention via conflict resolution and problem solving strategies.
  • Provided therapeutic crisis intervention training to agency foster parents and employees.
  • Implemented crisis intervention, behavioral intervention and treatment plan for residents.
  • Implement and role model crisis intervention strategies as clinically indicated.

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5. Mental Health Services

high Demand
Here's how Mental Health Services is used in Program Supervisor jobs:
  • Coordinate school and community-based mental health services for students and families on individual caseloads.
  • Performed paraprofessional tasks to support staff in delivering mental health services.
  • Supervised and maintained quality assurance for out patient mental health services that complied with Department of Mental Health and Medicaid Regulations.
  • Supervised outpatient Mental Health services and four other programs in a public Mental Health setting.
  • Coordinated and provided mental health services to children, foster parents and biological parents.
  • Start up of a new, outpatient program within State-funded mental health services.
  • Assist transitional aged youth in independent living skills and mental health services.
  • Provide case management supervision for four child advocates Facilitate wrap-around mental health services for resident children.
  • Maintain an open, service-focused collaborative relationship with staff of the Child Welfare Division of DHS and Northcare Mental Health Services.
  • Supervised a program to provide tutoring/recreation and mental health services for teens in foster care to promote optimal psychosocial functioning.
  • Coordinated mental health services for youth residents Documented and recorded daily client activities and behavior Performed intake services for new residents

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6. Treatment Plans

high Demand
Here's how Treatment Plans is used in Program Supervisor jobs:
  • Completed clinical assessments of children referred to the program and developed individualized treatment plans based on these assessments.
  • Provide ongoing assessment, collaborating with families and Behavioral Interventionists to develop individualized client goals and treatment plans.
  • Created and implemented extensive treatment plans for 60 clients, incorporating all state-mandated educational curriculum guidelines and therapy.
  • Supervised the development and implementation of individualized treatment plans in accordance with Tom Ray policies and procedures.
  • Assist in the development and implementation of individualized treatment plans and planned activities in collaboration with staff.
  • Work with the interdisciplinary team in the development and implementation of individual person-centered treatment plans.
  • Served as primary counselor, maintained an individual caseload, developed and implemented treatment plans.
  • Work with an interdisciplinary treatment team to implement individualized treatment plans for each resident.
  • Coordinated programming to ensure effective implementation of treatment plans by unit management and staff.
  • Demonstrated ability in supervising team in psychological intakes and development of treatment plans.
  • Completed intake assessments, developed comprehensive treatment plans, and provided case management.
  • Developed and monitored program services, including writing assessments, self-centered treatment plans/objectives.
  • Provided direct therapy, administered assessments, and formulated treatment plans.
  • Maintained an individual caseload, developed treatment plans, facilitated linkages.
  • Formulated DSM-V diagnoses after completing initial psycho-social assessments and treatment plans.
  • Collaborated with interdisciplinary transitional team to develop and implemented treatment plans.
  • Maintained participant's files Developed self-centered treatment plans which includes documentation.
  • Participate as a member of multidisciplinary teams to develop treatment plans.
  • Completed master treatment plans and identified individual needs of residents.
  • Supervised and evaluated eight teacher/counselors as they implemented treatment plans.

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7. Community Resources

high Demand
Here's how Community Resources is used in Program Supervisor jobs:
  • Led informational seminars at local community One-Stop Career Centers to expand awareness of unemployment issues and availability of community resources.
  • Created, implemented, facilitated and evaluated recreation activities for the individuals choosing support from Hope Community Resources.
  • Established and maintained working relationships with community resources and referral agencies to ensure provision of comprehensive services.
  • Analyzed community resources to address programmatic and policy gaps creating barriers to successful reintegration of ex-offenders.
  • Coordinate community programs and meet with community members to determine community needs and community resources.
  • Established therapeutic relationships with consumers to ensure success with discharge planning and coordination with community resources
  • Provided knowledge of community resources of job placement and vocational case management and training.
  • Represented agency at community meetings along with networking with other departments and community resources.
  • Develop and maintain productive relationships with community resources in addictive and mental health services.
  • Collaborate and network with other community resources and organizations to provide services.
  • Identified community resources and provided client referrals to enhance program services.
  • Utilized community resources in designing and coordinating community integration programs.
  • Fostered and sustained relationships with funding and community resources.
  • Referred students and families to appropriate community resources.
  • Mobilized community resources including crisis evaluation and intervention.
  • Provide information and appropriate referrals to community resources.
  • Plan, Organize, and Oversee senior citizen center activities -Work as a liaison between other senior citizen centers and community resources
  • Coordinate the development and maintenance of contacts with community resources who assist Harbor Light in the achievement of residents program goals.
  • Develop support systems for client including involvement with schools, therapists, extended family, mentors, and other community resources.
  • Supervised five employees that provided wrap around services including assessment, treatment planning, support and work with community resources.

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8. Oversight

high Demand
Here's how Oversight is used in Program Supervisor jobs:
  • Conducted daily clinical documentation audits, managed consumer financial accounts, provided oversight and approval for all treatment and discharge planning.
  • Provided compliance oversight by performing audits on programs for compliance; identified 74 discrepancies implementing management techniques for corrective measures.
  • Provided direction and oversight for station and fleet Corrective Action Programs including successful implementation of NRC Corrective Action Program inspections.
  • Provide oversight of overall client caseload in HHCMP providing Health Coordination and Support Services Directors with data regarding capacity.
  • Provide administrative oversight and supervision of all drop-out prevention and intervention grants/programs for the Multiple Pathways division.
  • Provided oversight to internal peer utilization review process to assure that clinical documentation met Medi-Cal/EPSDT standards.
  • Program management, supervision and oversight of seven residential locations for the Intellectually Disabled.
  • Provided program oversight, staff management, curriculum development, and budget management.
  • Retain oversight responsibility for Administrative Hearings and Random Moment Sampling in the district.
  • Provide fiscal oversight of program by ensuring timely submission of fiscally related documents.
  • Provide supervision and oversight of individuals with mental illness.
  • Developed a daily schedule of activities and provided oversight.
  • Provide clinical oversight and supervision to Intensive In-Home therapist.
  • Supervised staff and provided budgeting and administrative oversight.
  • Provide oversight and management of incident reports.
  • Provide clinical oversight and program supervision.
  • Provide financial oversight, personnel management.
  • Provide clinical oversight, staff leadership, supervision, program planning, and staff evaluations in conjunction with coordination of services.
  • Provide leadership and oversight of the Family Support Specialist (FSS) for the Early Childhood System of Care Initiative.
  • Assist in performance oversight and supervision Mental Health Technicians* Conduct and completed monthly staff supervision* Tack time and attendance for payroll

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9. Direct Care Staff

high Demand
Here's how Direct Care Staff is used in Program Supervisor jobs:
  • Supervised and monitored direct care staff who provided personal care to consumers for performance at scheduled intervals.
  • Provide individual supervision to Case managers and direct care Staff, provided on-call administrative coverage.
  • Supported direct care staff emphasizing training, development and open communication.
  • Supervised direct care staff which included recruitment and performance evaluations.
  • Supervised direct care staff in adolescent residential setting.
  • Supervised approximately 25 direct care staff.
  • Assist with the hiring, training, supervising and evaluating performance (at least annually) of direct care staff.
  • Scheduled and assigned duties to direct care staff in order to meet the needs of the residents and the agency.
  • Trained, developed and supervised direct care staff, ensured quality care and services were provided to consumers.
  • Solicit and give constructive feedback to Direct Care Staff with regard to work habits, communication and safety.
  • Ensured adequate staffing at program facility by locating fill-in staff as necessary and functioning as direct care staff.
  • Supervised residents and direct care staff members in a 12 bed adolescent mental health treatment housing unit.
  • Recruit, train, orient and supervise new direct care staff and case managers for all shifts.
  • Develop and maintain a staff roster of 3 assistant supervisors and up to 30 direct care staff.
  • Supervised 15 Direct Care staff members and 3 interns ; training and orientation to the agency.
  • Supervised team of direct care staff while arranging and organizing program schedules and addressing performance issues.
  • Supervised programming and direct care staff by assigning work, reviewing progress and assessing performance.
  • Participate in the interviewing, hiring, and counseling of Direct Care Staff when necessary.
  • Provided clinical supervision to direct care staff and carry out personnel action when necessary.
  • Mentor and assist new hires and Direct Care Staff during general observation training period.

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10. Curriculum Development

high Demand
Here's how Curriculum Development is used in Program Supervisor jobs:
  • Facilitate curriculum development and implement anti-bias programming that is culturally relevant and developmentally appropriate for the diverse student population.
  • Managed curriculum development and implementation while serving as Site Program Supervisor and Staff Leader.
  • Facilitated curriculum development and implementation in anti-bias programming and coordinated staff training.
  • Maintained regulatory compliance for all AQP instructional training and curriculum development.
  • Contributed significant insights during curriculum development and policies and procedures enforcement.
  • Participated in curriculum development and supervision of clients.
  • Conduct gap analysis and direct curriculum development of College and Career Readiness (CCR) programs of study.
  • Oversee programmatic systems and regulatory compliance Responsible for clinical programming and curriculum development, QMRP responsibilities.
  • Trained nurses, phlebotomists, and medical professionals on curriculum development and presentation, computer use, and professionalism.

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11. Daily Operations

high Demand
Here's how Daily Operations is used in Program Supervisor jobs:
  • Supervised a unit of caseworkers while addressing the daily operations of paramount concerns and conducted monthly supervisory meetings.
  • Monitored and ensured daily operations of facility according to state funding regulations other regulatory agencies.
  • Managed daily operations, monitored budgets, and evaluated effectiveness of the program.
  • Provide leadership and management expertise for efficient daily operations of the organization.
  • Manage daily operations, administrative duties as well as regulatory mandates.
  • Managed daily operations of service delivery to elderly population.
  • Coordinated daily operations required to accurately resolve operational problems.
  • Manage daily operations of a Dependency Case Manager.
  • Supervised daily operations within various residential settings.
  • Managed all aspects of daily operations including human resources issues related to hiring, training, terminations, discipline and evaluations.
  • Developed and Implemented a new scheduling program and work flow system to streamline daily operations and implement better quality control.
  • Provide leadership and direction to team supervisors for their performance across diverse functional areas including daily operations, and compliance.
  • Directed and planned the daily operations of group benefits programs that addressed associate needs outside of the standard welfare plans.
  • Moved to Program Supervisor in charge of daily operations at gym including opening and closing gym to Supervising programs.
  • Assist in overseeing the daily operations of the facility, develop work schedules, plan programs and collect fees.
  • Hired and trained staff of over thirty individuals to support daily operations as they related to customer service.
  • Managed daily operations for a coed substance abuse program serving the mentally ill chemical abuser (MICA).
  • Helped with supervising daily operations of the facility, created work schedules, organized programs and collected fees.
  • Supervised staff of 18, and managed daily operations of Therapeutic Communities unit's In-State correctional institution.
  • Manage daily operations of Affiliate office for Workforce Investment Act (WIA) through Chicago Workforce Board.

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12. Performance Reviews

high Demand
Here's how Performance Reviews is used in Program Supervisor jobs:
  • Coordinated personnel management by training new staff, conducting performance reviews, creating job descriptions and delegating tasks and responsibilities.
  • Supervised staff to ensure sign-ups for mandatory training and completed annual performance reviews.
  • Maintain detailed documentation of employees' performance reviews and annual evaluations.
  • Administered personnel actions including hiring, performance reviews and disciplinary actions.
  • Maintained workloads, logged service requests and completed performance reviews
  • Complete annual performance reviews in corresponds to weekly supervision.
  • Develop and administer performance reviews.
  • Support staff in development of their professional identity through 6 months and yearly performance reviews and ongoing clinical and administrative feedback.
  • Maintained, established and enforced performance standards, evaluated and prepared written performance reviews of all Programs Specialists and Team Leads.
  • Assisted HR in creating an employee retention plan including revised performance reviews, employee performance improvement plans, and performance reviews.
  • Perform quarterly and end-of-year teacher performance reviews; defend any reviews that are challenged (all is kept confidential).
  • Assist in the evaluation and preparation of written performance reviews for staff * Identified potential financial risks; recognized trends
  • Conduct all hiring, recruitment of surgical residents, performance reviews, counseling/disciplinary action and termination of office staff.
  • Recruit bachelor-level staff and provide training and annual performance reviews to 8-13 direct reports through supervision and field shadowing.
  • Supervised over 14 employees, included training, performance reviews, development plans and career development plans.
  • Directed over 50 staff, including interviewing, hiring, training, scheduling, and performance reviews.
  • Provided coaching, training, and necessary performance reviews, action plans and discipline to all staff.
  • Interviewed new employees, performed quarterly/yearly performance reviews for staff and completed follow-up as required.
  • Write and deliver performance reviews, coaching reports, and performance action plans.
  • Perform evaluations and performance reviews of both employees and individuals with disabilities.

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13. Customer Service

high Demand
Here's how Customer Service is used in Program Supervisor jobs:
  • Manage and develop Team Supervisors to ensure that the Customer Service Representatives are being monitored, mentored/coached correctly and efficiently.
  • Manage daily customer service operations to ensure exceptional level of customer service to clients customer base.
  • Respond to customer service inquires and provide assistance to rectify problems while providing excellent customer service.
  • Lead cross-functional teams to successfully address enterprise wide customer services initiatives related to strategic objectives.
  • Provided effective communication and customer service support as a member of call center administrative team.
  • Improved procedures and provided accountability measures to ensure service inquiries received high quality customer service.
  • Streamlined process of newly licensed families to insure quality of initial placements and customer service.
  • Managed prioritization of customer service requests to enhance work flow and ensure customer satisfaction.
  • Provided excellent customer service to all pool patrons by exemplifying a positive attitude.
  • Designed and implemented thorough service forms and checklists to ensure customer service satisfaction.
  • Enhanced customer service by participating in events to raise money for recreational activities.
  • Spearheaded successful inbound customer service program launch for a major pharmaceutical firm.
  • Evaluate customer service feedback surveys for implement measures accordingly to improve performance.
  • Maintained and/or created customer service relationships with established and new parents.
  • Provided excellent customer service and accurate dissemination of recreation department information.
  • Assessed personnel problems to increase customer service and increase profitability.
  • Collaborated with participant registration and maintaining an excellent customer service.
  • Developed and sustained a reputation for providing excellent customer service.
  • Maintained good Customer Service with state workers and facility supervisors.
  • Maintained high excellence in client customer service and confidentiality.

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14. Program Staff

high Demand
Here's how Program Staff is used in Program Supervisor jobs:
  • Helped to develop agendas and facilitated bi-monthly multidisciplinary team meetings with program staff, directors, and/or outside social service agencies.
  • Developed professional development for and provided consultation services to social work program staff for the Cooperative Association.
  • Provide clinical and administrative support and supervision to school-based violence intervention and prevention program staff.
  • Facilitate program staff meetings, quarterly program quality meetings and executive quality meetings as scheduled.
  • Supervised program staff including regular individual and group staff meetings and case consultation.
  • Supervised and evaluated program staff and service delivery based on established performance standards.
  • Attend management meetings and facilitate communication between management team and program staff.
  • Provided day-to-day program management including supervision of program staff and clinical activities.
  • Provided monthly supervisions and performed performance evaluations for all program staff.
  • Supervised and participated in hiring and termination of program staff.
  • Monitor the administrative support activities assigned to program staff.
  • Compiled a Staff Handbook for Developmental Disabilities program staff.
  • Provide program staff enhanced training modules for specialized population.
  • Develop training opportunities for program staff skill development.
  • Supervised and evaluated program staff per agency policies.
  • Provide effective communication among and between program staff.
  • Supervised program staff and performed employee evaluations.
  • Conduct performance evaluations and counsel/guide program staff.
  • Participate and directly observe program, clinical and case management delivery of services through regular and frequent interface with program staff.
  • Set the tone for structure and management of the entire program, including supervision of three program staff and four teachers.

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15. Independent Living

average Demand
Here's how Independent Living is used in Program Supervisor jobs:
  • Coordinated and restructured staff supervised independent living treatment program for male adolescents.
  • Ensured participant access to clinical and case management services for independent living.
  • Supervised an independent living program - Initiated a community supported employment service division
  • Supervised Independent Living and Foster Care Consultant.
  • Assisted residents with developing independent living skills.
  • Facilitate placement and independent living.
  • Established patient community adjustment programs for independent living based on individual reports, treatments, and progress in the SFL organization.
  • Provide a safe, stable and structured environment for consumers as they learn and develop the skills necessary for independent living.
  • Coordinated all aspects of the Independent Living Program, which provided scattered site housing to Department of Mental Health eligible clients.
  • Assisted Independent Living Skills Coordinator with group meeting for youth as well helped with planning and decoration for events.
  • Helped to design independent living program for Dual Diagnosed women with children, and mentally ill deaf persons.
  • Developed, coordinated and supervised the provision of independent living skills training to 130 adolescents in foster care.
  • Supervised five service coordinators and 93 direct support staff in assisting clients to develop independent living skills.
  • Managed the largest Independent Living Program contract in the state of Oregon for adolescence in foster care.
  • Assisted with the coordination of program services; mental health, medical, education, independent living.
  • Managed and disbursed the Independent Living Federal Funds to 67 County DHR Offices.
  • Managed independent living settings and the employees who worked with the clients.
  • Manage resident behaviors, and assist them in learning independent living skills.
  • Coordinated DCFS Independent Living Program and the Chicago Teen REACH program.
  • Create and monitor programs for individuals to maintain independent living skills.

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16. Substance Abuse

average Demand
Here's how Substance Abuse is used in Program Supervisor jobs:
  • Provide after hours services to hospital emergency department in dealing with substance abuse and mental health involuntary commitment evaluations and referral.
  • Coordinated program referrals and supervised staff completing assessments for patients with identified substance abuse/dual diagnosis admitted to Olive View Psychiatric Hospital.
  • Supervised staff and provided substance abuse treatment and education to court ordered residents in Miami-Dade County residential Substance Abuse program.
  • Developed and managed the Work Recovery Adjustment Program, a collaborative effort between vocational rehabilitation and substance abuse treatment.
  • Provide substance abuse assessments, client placement and treatment including group therapy, individual therapy, and family education/consultation.
  • Program development and implementation of innovative models for substance abuse prevention and treatment among adolescent and adult consumers.
  • Established various budget analyses for Substance Abuse program indicating specific line items and presenting to program director.
  • Job responsibilities also included individual and group substance abuse counseling, and case management.
  • Directed day-to-day operations and enforced guidelines of the Residential Substance Abuse Treatment Program.
  • Monitored individuals diagnosed with Co-occurring Disorders (mental illness and substance abuse).
  • Facilitate group and individual counseling to adult mental health/substance abuse diagnosed clients.
  • Participate in staff training pertinent to the Therapeutic Community and substance abuse/addiction.
  • Facilitated parenting workshops that increased parent awareness regarding substance abuse prevention.
  • Provide addiction therapy to consumers with substance abuse and dependency diagnosis.
  • Provided treatment to individuals with substance abuse and chemical dependency.
  • Coordinated substance abuse treatment recommendations with Criminal Justice professionals.
  • Conduct substance abuse evaluations and assess for co-occurring disorder.
  • Created collaborative relationships with substance abuse treatment community partners.
  • Supervised substance abuse and alternative to imprisonment programs.
  • Provided Counseling to Parents to include: substance abuse, child abuse, neglect, poverty, parenting and life skills.

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17. Developmental Disabilities

average Demand
Here's how Developmental Disabilities is used in Program Supervisor jobs:
  • Managed the operations of ten Medicaid funded Waiver sites that provided 24/7 services to forty-eight adult individuals with developmental disabilities.
  • Supervised a team of six Intensive Case Managers working with the adult and adolescent population with intellectual and developmental disabilities.
  • Complete all required documentation and administrative assignments as assigned and in accord with agency and Division of Developmental Disabilities standards.
  • Supervised, coordinated, trained individuals with developmental disabilities in developing independent community living skills including domestic and social skills.
  • Managed direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
  • Identify and address the needs of adults with developmental disabilities by providing meaningful daily experiences and learning activities.
  • Supervised the overall operations of a 30-person rehabilitative education and training center for persons with developmental disabilities.
  • Provide supervision and direct care in a group home setting for individuals with intellectual and developmental disabilities.
  • Completed treatment planning and referral contacts for adult sexual offenders suffering from mental illnesses and developmental disabilities.
  • Provide services to individuals with mental retardation, mental health diagnosis and developmental disabilities their families.
  • Assess children with developmental disabilities to determine if they qualify for behavioral or play facilitation therapy.
  • Provide program supervision in the South Region for children with developmental disabilities within a community-based program.
  • Provided competency restoration training for developmental disabilities for clients who are incompetent to proceed in trail.
  • Trained and supervised 15 staff in an Individualized Residential Alternative for 6 adults with developmental disabilities.
  • Reorganized the Division of Developmental Disabilities Qualified Vendor contract for both Adult and Child Developmental Homes.
  • Develop and monitor personalized treatment interventions utilizing Behavior Analysis techniques for individuals with developmental disabilities.
  • Recruit, train and maintain MENTOR therapeutic community homes/parents for children who have developmental disabilities.
  • Created and initiated behavioral intervention and independent living skills programs for clients with developmental disabilities.
  • Provided supervision and support to individuals with developmental disabilities who reside in congregate settings.
  • Manage the development and implementation of the community-based program for adults with developmental disabilities.

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18. Medication Administration

average Demand
Here's how Medication Administration is used in Program Supervisor jobs:
  • Administered medication and coordinated medication administration.
  • Provided assistance with housing, employment, transportation, medication administration, crisis intervention and obtaining services from area providers.
  • Direct Support Professional Provided excellent support to individuals receiving services which included dietary supervision and medication administration.
  • Maintained medical logs and audited contents, as well as daily monitoring/auditing of medication administration logs.
  • Dispensed prescribed medications to residents after successful completion of medication administration course.
  • Administer medication and coordinate medication administration reporting any errors or concerns.
  • Monitor medication administration and complete annual re-certifications for each employee.
  • Monitor medication administration to ensure that proper protocol is followed.
  • Supervised weekly visitations and monitor and counted medication administration.
  • Observed and documented proper medication administration.
  • Perform daily resident medication administration.
  • Follow and oversee medication administration procedure, order and administer medications prescribed by the physician under the supervision of the nurse.
  • Complete daily time sheets, service logs, medication administration records on a shift by shift basis.
  • Assisted clients with job coaching, cooking, laundry, shopping, hygiene and medication administration.
  • MAP (medication administration), first aid, and CPR certified.
  • Check medication administration process for the entire program Support program supervisors in overall management of community living arrangements.
  • Managed all budgets and client spending and maintained within compliance Medication administration certified through DMH

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19. Service Plans

average Demand
Here's how Service Plans is used in Program Supervisor jobs:
  • Assisted in design and ensured implementation of Individual Service Plans for consumers in residential setting in coordination with county case managers.
  • Provided day support services to individuals with intellectual and developmental disabilities, creating and implementing individual service plans.
  • Monitored and reviewed case conferences and service plans for all residents and ensured necessary aftercare was provided.
  • Developed and assisted in implementation of individual service plans and assessments in accordance with DHS/OYA policy.
  • Formulate written individual instruction service plans for individuals and quarterly summaries of their progress.
  • Created and implemented client centered service plans and effectively managed large operating budget.
  • Developed treatment plans to coincide with students existing educational service plans.
  • Reviewed and approved individualized family service plans and progress notes.
  • Developed and implemented behavior programs and individual service plans.
  • Trained staff on individual service plans and medication delivery.
  • Provide direct education/training according to individualized service plans.
  • Completed Individualized Service Plans for participants.
  • Led in the development of family service plans, with an emphasis on reunifying families and providing permanency to children.
  • Provide supervision to workers; approve case work assessment, individualized family service plans and referrals to service providers.
  • Reviewed court reports, service plans and other documentation related to the service provision of children and their families.
  • Provide training for direct care employees, implement individualized service plans, and write task analysis for consumers.
  • Composed Individual Service Plans for each program participant, working to develop social, communication and living skills.
  • Assisted in the creation of client centered service plans and implemented creative ways to help residents overcome barriers.
  • Review behavioral plans and service plans to ensure all documentation is appropriate to the service recipient s needs.
  • Maintain accurate documentation, Write detailed service plans and reports which effectively summarize the services provided by LSI.

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20. Staff Training

average Demand
Here's how Staff Training is used in Program Supervisor jobs:
  • Implemented a staff development program, behavior modification program, assessed staff training needs, developed program cultural competency.
  • Assist Clinical Managers in developing and leading staff training for Behavior Interventionists.
  • Facilitate Staff Training- staff training in areas identified as problematic.
  • Developed staff training and in-service programs and coordinated internal audits.
  • Identify, manage and monitor internal/external staff training/development activities.
  • Supervised and coordinated staff training and development.
  • Determine staff training needs, ensure training criteria was available and provide to staff as directed by the policy and procedures.
  • Coordinated and facilitated staff training, including the training of high school students for the Travis County Summer Youth Program.
  • Tracked staff training hours to ensure minimum requirements are met, as defined either by state regulation or Agency policy.
  • Developed and maintained MS Access database tracking all cases referred to CSS, with staff training given throughout department.
  • Complete staffs schedule, warehouse orders, interviews potential staff, monitor staff training and completing performance assessment.
  • Implemented ongoing staff training programs based on a collaborative family centered, trauma informed, strength based practice.
  • Provided direct support, job coaching, and staff training before transitioning customer case to staff.
  • Developed training protocol for department staff, trained new employees, and provided ongoing staff training.
  • Conduct staff training in the areas of goal implementation, instructional strategies, and mindfulness.
  • Participate in the selection of recreation staff; coordinate staff training; implement discipline procedures.
  • Direct and delegate staff training and responsibilities to meet and or exceed mandated performance standards.
  • Created employee schedules and conducted staff training to ensure staff training are in compliance.
  • Staff payroll accounting, shift scheduling, and facilitating and/or leading all staff training.
  • Plan and implement leadership team and all staff training in cooperation with Camp Administration.

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21. Program Development

average Demand
Here's how Program Development is used in Program Supervisor jobs:
  • Participated in program development and implementation of marketing efforts for the program, including community based groups and training.
  • Provided leadership in an area of expertise and strengthen program development within early childhood programs and community schools initiatives.
  • Participated in program development activities including policy and procedures, creation of documentation forms and quality assurance procedures.
  • Program development, ongoing assessment and monitoring of performance improvement in conjunction with the Clinical Director.
  • Program Development: Successfully re-structured the program to ensure funding compliance and sustained additional funding source.
  • Assisted the Executive Management in developing and improving services related to program development and enhancements.
  • Provided program development, employee identification/retention, and provided progressive leadership skills to ensure productivity.
  • Conducted personnel administration and management tasks and overall day to day operation and program development.
  • Attended community meetings in order to collaborate with others on program development and management.
  • Participate in program development, coordinate staff development and participate in budget planning.
  • Provided program development, support and implementation of designated models of intervention.
  • Participated in Process Improvement Teams and Brain Injury Program development.
  • Participate routinely in program development/modification at state office level.
  • Participate in long-term planning and program development activities.
  • Program development, crisis prevention and management.
  • Assisted in initial program development.
  • Serve as an active member of committees assigned by the director, including the executive committee and the Program Development committee.
  • Supervised staff and managed all facets of the program from day to day operations to future planning for program development.
  • Added the support of helping in communication and program development with a child development center based out of Kobe Japan.
  • Served as a liaison with other agencies and monitors contracts as well as ongoing program development.

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22. Clinical Supervision

average Demand
Here's how Clinical Supervision is used in Program Supervisor jobs:
  • Provide clinical supervision to unlicensed therapists including training orientation, regular supervision as required by Florida Statutes and personnel evaluation.
  • Provided clinical supervision, trained, and oversaw clinicians to administer the evidenced based MST therapeutic model.
  • Provide individual and family therapy, clinical supervision to therapists and report findings in judicial proceedings.
  • Provided clinical supervision to masters level therapist/case managers, interns, and supervised administrative staff.
  • Provided clinical supervision to staff, wrote personnel evaluations and participated in continuous quality improvement.
  • Provide weekly clinical supervision for 10 individualized care coordinators, family support workers and paraprofessionals.
  • Provided weekly clinical supervision to identify client issues, and developed appropriate action plans.
  • Provided clinical supervision to senior and direct care counselors while managing all on-site operations.
  • Provided administrative and clinical supervision of the Community Support Program and Therapeutic Rehabilitation staff.
  • Provided weekly administrative and clinical supervision to all counselors, and administrative staff.
  • Conducted clinical supervision for children with medical, behavioral and emotional special needs.
  • Provide individual clinical supervision to 7 counselors and facilitate weekly staff meetings.
  • Provided administrative and clinical supervision of the Healthy Families home visitation staff.
  • Ensured that Healthy Families staff received regularly scheduled clinical supervision.
  • Provide clinical supervision to Social Worker and Family Therapist.
  • Provided Clinical Supervision for In Home therapy clinicians.
  • Provided clinical supervision for entire case management team.
  • Provided clinical supervision to over 15 therapists.
  • Provided clinical supervision for twelve case managers.
  • Provide weekly clinical supervision for therapeutic staff.

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23. Monthly Reports

average Demand
Here's how Monthly Reports is used in Program Supervisor jobs:
  • Participate in budget process; recommend and justify operational and budgetary improvements and expenditures; monitor budget expenditures and monthly reports.
  • Compiled demographic information for programs under my supervision for the purpose of submitting accurate monthly reports.
  • Submitted monthly reports to Regional Directors and Regional Educational Quality Managers on a regular basis.
  • Completed monthly reports consolidating statistics of program performance identifying areas needing improvement or increased proficiency.
  • Supervised one Visitation Facilitator, assigned incoming program referrals, and compiled monthly reports.
  • Prepared monthly reports that were submitted to caseworkers and probation officers.
  • Completed monthly reports and other documentation as required.
  • Prepared monthly reports required by licensed programs.
  • Submitted monthly reports to executive leadership.
  • Processed monthly reports for facility.
  • Submitted monthly reports to the Tri-City Executive Director and Board of Directors regarding key issues, program plans and development.
  • Ensured paperwork, charts and monthly reports were submitted timely and accurately according to state and federal policy guidelines.
  • Trained foster parents, supervised case files, completed monthly reports, worked with administration to upgrade program.
  • Implement weekly schedule for assigned shifts, Ensure coverage for assigned shifts, Prepare weekly and monthly reports.
  • Compiled and provided monthly reports to the Family Preservation Specialist at the State of Michigan in Lansing.
  • Supervised 10 to 12 family support workers, coordinated support workers CPS system and completed monthly reports.
  • Monitor the completion of daily progress reports, incident reports, staffing schedule, and monthly reports.
  • Prepared monthly reports, which captured the quantity and quality of services delivered to each client.
  • Supply case managers (Social Workers, Probation Officers) with monthly reports for court purposes.
  • Directed financial management, client budgets and expenditures, monthly reports, and weekly payroll.

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24. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Program Supervisor jobs:
  • Participated in all necessary administrative meetings, including quality improvement meetings, to ensure compliance with Medicaid accreditation and federal contract.
  • Assist with care planning and provide interdisciplinary care management to ensure compliance and quality care management.
  • Facilitate and actively participate in case reviews and ensure compliance with routine and mandated assignments
  • Monitored monthly productivity standards, attended County meetings to ensure compliance with contract requirements.
  • Review and monitor program expenditures to ensure compliance with funding requirements and regulations.
  • Monitored program expenditures to ensure compliance with budgetary constraints.
  • Conducted routine facility inspection to ensure compliance.
  • Monitor NFP budget to ensure appropriate use of funds to ensure compliance with fidelity to NFP model and contract agreements.
  • Administered a sponsored project funds portfolio, analyzed and reviewed expenditures of funds for grants and contracts to ensure compliance.
  • Supervised 8 direct care workers to ensure compliance with daily responsibilities and client needs in a mental health treatment facility.
  • Implement and document procedures to streamline processes and ensure compliance with federal and state rules and regulations concerning program.
  • Manage program databases and family and staff records to ensure compliance with agency, state and federal standards.
  • Monitored vacation leave, sick leave and FMLA usage to ensure compliance with policy and relevant state/Federal law.
  • Monitored medical appointments and assessments in order to ensure compliance with the Department of Public Welfare 6400 regulations.
  • Develop policies and procedures for the programs and ensure compliance by all employees under my supervision.
  • Provided training to staff and performed weekly supervision to ensure compliance with agency/DCFS protocol and standards.
  • Monitor operations and ensure compliance with the Standard Army Retail Supply System (SARSS).
  • Coordinated and developed the PREA program training for EYC staff and clients to ensure compliance.
  • Conducted extensive case file audits to ensure compliance with both State and County regulations.
  • Audited patient records to ensure compliance with The AIDS Institute and OASAS regulatory requirements.

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25. Program Activities

average Demand
Here's how Program Activities is used in Program Supervisor jobs:
  • Conducted special investigations, program analyses and prepared and reviewed reports on the effectiveness of program activities and made appropriate recommendations.
  • Supervised daily program activities, coordinated transportation services with local school administrators, while maintaining high safety transportation standards.
  • Ensured program activities complied with all relevant legislation and professional standards as determined by the Council on Accreditation.
  • Managed the day-to-day vocational program activities and operations for adult students with autism and other developmental disorders.
  • Planned, directed, organized and evaluated program activities providing outpatient addiction services for 393,000 beneficiaries.
  • Implemented and directed program activities including group therapy sessions, work adjustment units and recreational activities.
  • Coordinated and facilitated monthly parent meetings to provide updates regarding program activities and student progress.
  • Conducted weekly staff meetings regarding individual youths, program activities and development.
  • Oversee program activities to facilitate delivery of services and quality clinical care.
  • Operated all program activities working collaboratively with the Clinical and Executive Directors.
  • Coordinate program activities with appropriate liaison agencies to ensure constructive collaboration.
  • Coordinated daily program activities and assigned responsibilities to caseworker staff.
  • Coordinated program activities with other human services providers.
  • Planned, supervised and evaluated program activities.
  • Provided middle level management for program activities.
  • Supervised assigned program team members and technical staff involved in the support of program activities and clients' safety and accountability.
  • Apply constant communication with LA's BEST traveling staff, school site administrators, school staff and parents regarding program activities.
  • Managed the day-to-day program activities including construction education, counseling, leadership development, job readiness training and the graduate programs.
  • Planned and made recommendations for the implements of high quality program activities that met the mission and vision of the program.
  • Facilitate all program activities to provide coverage for staff as needed while encouraging client attendance and participation on a regular basis.

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26. Service Delivery

average Demand
Here's how Service Delivery is used in Program Supervisor jobs:
  • Monitor and effectively manage service delivery outcomes for achievement on each case, provides personnel and clinical support to Care Coordinators.
  • Ensured operations and service delivery exceeded regulatory requirements as well as all company policies and procedures.
  • Worked collaboratively with truancy officers in 13 different school districts to ensure effective service delivery.
  • Collaborated with community agencies to improve service SA/MH/Homeless service delivery for women and children residents.
  • Oversee service delivery of rehabilitation services to 8-35 residents according to Medicaid regulations.
  • Guided service delivery and development overseeing care plan development and delegation of duties.
  • Oversee and monitor quality and service delivery practice standards to meet performance expectations.
  • Worked closely with Program Director in developing and implementing quality service delivery.
  • Supported the Clinical Coordinator and Executive Director in service delivery and compliance.
  • Provided on-call/emergency support when challenge/problems occurred in service delivery of safety.
  • Reviewed all case files for quality assurance and service delivery requirements.
  • Supervised all aspects of assigned programs including service delivery and staffing.
  • Analyzed and monitored statistical data for continual improvement of service delivery.
  • Analyzed performance metrics to improve service delivery model practices.
  • Ensured timely collection and analysis of service delivery outputs.
  • Monitored case management ensuring quality service delivery to consumers.
  • Identify service delivery gap and develop indicated service linkages.
  • Craft provider bulletins for updates regarding service delivery.
  • Reviewed the efficiency and effectiveness of service delivery.
  • Attended meetings with the State Director of the DCFS addressing service delivery to ensure clientele received all appropriate services.

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27. Special Events

average Demand
Here's how Special Events is used in Program Supervisor jobs:
  • Coordinated initial program/activity development, recommended new ideas, planned special events, evaluated cost structure, handled promotion and enrollment.
  • Facilitated match activities, volunteer support events and special events to enhance agency affiliation.
  • Coordinate nutrition special events; supervise cafeteria managers, technicians and CNP maintenance personnel.
  • Plan and coordinate community recreation/education programs and special events for population of 80K+.
  • Implement and coordinate special events with State and Federal Legislators
  • Supervised facility for special events; community outings/birthday parties
  • Coordinated and presented educational workshops and special events.
  • Coordinated and developed many successful special events.
  • Tutored students and coordinated special events.
  • Conducted policy analysis, policy and program development, grants writing, fund raising, organizing special events and supervising employees.
  • Develop, implement, plan, schedule and evaluate various recreational, leisure and cultural programs, activities and special events.
  • Plan, facilitate, and supervise an excess of 10 District special events with a cumulative attendance of 10,000 people.
  • Contract Management: Aided in creation and maintenance of contracts with external vendors for both programs and departmental special events.
  • Manage zoo and nature programs including ongoing development of camps, traveling animal shows, special events and birthday parties.
  • Planed, developed, organized, supervised and evaluated all aquatics recreational activities, services, and special events.
  • Coordinated special events, including the development and implementation of four parenting symposiums throughout the West Texas area.
  • Created, organized and oversaw all community programs, workshops and special events with a 1.5 mil budget.
  • Developed and implemented special events including Dive-In Movie, Swim with Santa, Dog Day at Ford Pool.
  • Planned and implemented special events, family events, and fundraisers including parent orientations and workshops.
  • Mentor Center Supervisors and assist in the development of classes, programs and special events.

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28. Daily Activities

average Demand
Here's how Daily Activities is used in Program Supervisor jobs:
  • Instruct in planning daily activities and events, supervise program specialist in providing educational activities.
  • Supervised and monitored the daily activities of youth counselors and caseworkers.
  • Developed and supervised daily activities for all after school programming.
  • Coordinated daily activities and recreational outings.
  • Scheduled daily activities for residents.
  • Support, Encourage and Serve as a Role Model while assisting the resident through their daily activities - Observe and Report.
  • Managed daily activities of a Family Strengthening Program, including program's flex fund which were around $72.000.00 per year.
  • Supervised and administered the daily activities performed by foster care, adoption, clerical, case assistants, and licensing workers.
  • Perform clinical duties such as one-on-one sessions, groups, and interact with clients on daily activities and lead interventions.
  • Supervised daily activities in a Federally Qualified Health Center in a team-based approach to the Patient Centered Medical Home.
  • Supervised and coordinated daily activities of a team of ten technicians at five locations located throughout San Francisco.
  • Orient clients and their caregivers to the Day Program by informing them of daily activities and procedures.
  • Program Supervisor (Promotion) * Plan, organize and supervise the daily activities of the program.
  • Monitor the daily activities of the team members to insure compliance and quality of work.
  • Supervised, evaluated, recruited, and coordinated staff and volunteers in their daily activities.
  • Monitor and maintain individual records of daily activities, finances and progress towards identified outcomes.
  • Created all forms used by the facility to document daily activities by staff and clients.
  • Supervised daily activities such as physical fitness, arts and crafts, and homework.
  • Oversee and monitor Addiction Specialist and Detox Aides Daily activities and work performance.
  • Supervised and directed daily activities and care of the residents in the program.

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29. Staff Performance

average Demand
Here's how Staff Performance is used in Program Supervisor jobs:
  • Worked closely with management staff to make recommendations and implement call center processes focused on continuous program improvement and staff performance.
  • Participated in hiring decisions; evaluated candidates and staff performance; recommended salary changes, promotions and terminations to Program Director.
  • Staff performance evaluations, development of clinical programming, quality management, and performance improvement activities.
  • Evaluate teacher/staff performance to ensure educational opportunities for 500 inmates participating in the program.
  • Communicate changes to Program Coordinators and partners while monitoring staff performance.
  • Reinforced and adhered to agency policies regarding staff performance and procedures.
  • Documented staff performance, provided performance feedback and evaluation of caseworkers.
  • Completed periodic staff performance evaluations.
  • Participated in staff performance evaluations.
  • Prepare and analyze statistical reports and documents used for the Governor's Monthly Report on Correctional Education and staff performance.
  • Completed staff performance evaluations and ensure staff are functioning and performing within guidelines and standards set forth by accrediting bodies.
  • Ensured client-staff ratio, approved staff time off, conducted staff performance evaluations, and delivered disciplinary action when needed.
  • Monitor staff performance and work activities to ensure compliance with all applicable laws, regulations, policies, and procedures.
  • Monitored staff performance, including evaluations and developmental plans, disciplinary actions, for all program staff as scheduled.
  • Drive the review process for consistency, fairness, timeliness and effective utilization of tools to maximize staff performance.
  • Managed all operations in the customers homes, staff performance, and social services contracts assignments for the agency.
  • Evaluate staff performance on a quarterly basis and give effective feedback to ensure they are performing their duties.
  • Prepared and conducted staff performance and evaluations; provided direct case work in the absence of program staff.
  • Oversee program budget, do staff performance evaluations, payroll, and program policy development and implementation.
  • Participated in EAP referrals and worked with union based staff in the adherence of staff performance.

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30. Program Budget

low Demand
Here's how Program Budget is used in Program Supervisor jobs:
  • Monitor program budget expenditures, submission of bi-weekly agency payroll records and monthly billing reports to contract manager.
  • Reviewed program budgets to ensure compliance and made power-point presentations and speeches to city-wide Human Services organizations.
  • Ensured fiscal responsibility and management by developing, managing, implementing, and reconciling program budgets.
  • Managed program budgets and supervised staff to ensure that immunization and registry activities were successfully implemented.
  • Monitor and manage program budget/finances in relationship to established guidelines, procedures and policies.
  • Participate in implementation of program budget; responsible for operating in budgetary guidelines.
  • Managed program budget, and actively participated in monthly management meetings.
  • Monitored and implemented program budget and completed monthly scheduling template.
  • Regulated program budgets and prepared monthly and quarterly reports.
  • Managed program budget and provided monthly budget analysis.
  • Monitored costs/revenue to ensure adherence to program budgets.
  • Maintained administrative responsibility for balancing the program budget.
  • Shared responsibility of maintaining program budget and contracts.
  • Completed payroll and program budget responsibilities.
  • Monitored program budgets and statistical information.
  • Managed and developed program budget.
  • Managed all office logistics including program budgets, monthly staff expenses, check requests, staff development, and supply orders.
  • Staff supervision, scheduling, medication monitoring, management monitor/track program budget including client's allowances, income and petty cash.
  • Submitted monthly Medicaid billing, managed petty cash, resident funds, purchasing card reports, and maintained program budget.
  • Maintained multiple program budgets and ordered program supplies, materials, promotional products, staff uniforms, and awards.

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31. Program Goals

low Demand
Here's how Program Goals is used in Program Supervisor jobs:
  • Developed and submitted financial and program focused reports to funding sources to monitor project/program goals according to grant requirements.
  • Formulate, implement and evaluate program goals, objectives and documentation requirements.
  • Established program goals and continually monitored program performance.
  • Audited and monitored monthly termination and enrollment financial reports to ensure program goals are on target to meet fiscal year funding.
  • Implemented action plans for expenditures, program goals and outcomes within scope of annual budget and grants planning and implementation.
  • Collaborate with and report to Juvenile Court Services on a consistent basis to ensure that program goals are being met.
  • Collaborated with administration, including athletic director, principals, assistant coaches, instructors, and choreographers on program goals.
  • Directed and guided staff to attain Marion County WIC Peer Counselor Program goals and monitored breastfeeding duration and rates.
  • Gather data from children's behavior in areas of their Individual Program Goals and synthesize data into Progress Reports.
  • Acted as direct liaison to the National Executive Office and ALSAC Regional Staff to facilitate program goals and objectives.
  • Ensured the implementation and monitoring of quality home visiting services and achievements of program goals with all enrolled families.
  • Develop program goals and objectives and staff development plans that are consistent with the organization s goals.
  • Hire, train, and supervise team of 4 employees from diverse backgrounds to achieve program goals.
  • Supervised youth specialists to ensure program goals were met according to the terms of our grants.
  • Maintained and input data into elaborate spreadsheets that include program results in comparison to program goals.
  • Advised employees on housing program goals and objectives to meet budgetary requirements and agency guidelines.
  • Contributed to annual program goals, objectives and strategic planning for the Sports Medicine program.
  • Participated in review and evaluation of program goals, activities, policies, and procedures.
  • Established program goals to meet client needs in areas of physical/mental fitness and community engagement.
  • Developed a vision for the work unit; aligned performance expectations with program goals.

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32. State Regulations

low Demand
Here's how State Regulations is used in Program Supervisor jobs:
  • Completed and reviewed accuracy and completeness of certification data, documents nutrition counseling, insured compliance with federal and state regulations.
  • Provide technical assistance to help in understanding and implementing programs compliant with federal and state regulations.
  • Complied with state regulations regarding staff administration of medical and psychiatric medications.
  • Adhered to state regulations in conducting required training and documentation.
  • Administered clinical and behavioral compliance according to state regulations.
  • Supervised compliance audits of federal and state regulations.
  • Satisfy program goals/missions and state regulations.
  • Conducted regular inspections of the residences to verify the policies and procedures governed by local and state regulations were within compliance.
  • Maintained a safe and therapeutic environment and adhered to all safety standard, Federal and State regulations and Cooperate Policies.
  • Assisted in taking a program that was in disarray and bring it into line with corporate goals and state regulations.
  • Conducted weekly staff meetings to cover the progress of each individual in accordance with State Regulations for Group Homes.
  • Facilitated IDT meetings, Prepared and updated all necessary documentation for PA State Regulations in an ICF/ID setting.
  • Implemented treatment and yearly goal planning and strategies as well as the DPW and OAS state regulations.
  • Ensured compliance with agency policy and procedures, state regulations, county guidelines by all staff.
  • Oversee documentation for all staff and aide in maintaining compliance with city and state regulations.
  • Supervised and maintained an after school program site ensuring compliance with city and state regulations.
  • Assisted program administrators with conducting fire drills and vehicle inspections as per state regulations.
  • Performed monthly audits on client and staff files to ensure compliance with state regulations.
  • Implement all compliance measures to promote complete adherence with all state regulations.
  • Monitor the program to ensure state regulations and licensing standards are met.

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33. Social Workers

low Demand
Here's how Social Workers is used in Program Supervisor jobs:
  • Supervised nine social workers who provided services to emotionally challenged children, chaired interdisciplinary team, provided training to foster parents
  • Conducted a clinical supervision group of Masters level social workers
  • Relate positively with parents conservators and social workers.
  • Fostered professional and influential relationships with support team members, social workers, case managers, family members and consultants.
  • Supervised 11 line supervisors and 70 social workers whose duties were the provision of child welfare services and adult services.
  • Oversee social workers, nurses who perform assessments, reassessments, quarterly home visits and purchase Medi-Cal waived services.
  • Supported social workers and consultants with clinical assessments and case management both in office and in the field.
  • Manage 17 social workers and assist in the development and implementation of policies & procedures regarding Pathways Home.
  • Conducted and reviewed multidisciplinary Evaluation, contacted families, providers and social workers in the case.
  • Provided personnel management to all department staff (primarily RN's and Licensed Social Workers).
  • Developed and maintained relationships with case managers, social workers, and guardians regarding client progress.
  • Supervised ten member staff of counselors, social workers, and family support workers.
  • Keep parents/ guardians/social workers advised of the client's progress on a continuing basis.
  • Communicate with administrators, social workers, Doctors and medical Staff concerning residents.
  • Trained social workers and interns on improving students social interaction and family life.
  • Meet with social workers and lawyers to case manage the residents.
  • Coordinate visitations with DSHS Social Workers to provide court ordered visits.
  • Supervised team of home visiting social workers and community workers.
  • Provided clinical support to Nurses and Social Workers.
  • Supervised up to two teams -ten social workers.

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34. Data Entry

low Demand
Here's how Data Entry is used in Program Supervisor jobs:
  • Reviewed weekly data entry of customer Individual Service Strategy plans accuracy
  • Completed data entry & developmental assessments.
  • Completed daily documentation and data entry.
  • Monitor that data entry into the HSD database and the NMW database are entered timely and correctly for all NMW participants.
  • Helped with data entry for gathered monthly stats for doctors, supervisors, outside agencies, grants, & national organizations.
  • Performed other office duties when necessary: payroll, scheduling, word processing, ordering, and data entry.
  • Assisted in data entry for doctors, supervisors, outside agencies, grants, and national organizations.
  • Performed administration duties to include completion of progress notes, daily logs answer phones data entry.
  • Streamlined monthly reconciliation process between the programs, data entry and the finance departments.
  • Performed data entry, mining, organizing, interpretation and presentation of data sets.
  • Improved performance in benchmark areas and data entry by utilizing PDSA cycles.
  • Managed a staff of 15 employees, including the data entry department.
  • Performed Data Entry, program analysis and research of program productivity.
  • Delegated assignments to staff and volunteers; filing and data entry.
  • Answered phones, data entry, ordered supplies and filing.
  • Perform data entry and write quarterly reports.
  • Perform Vulcan data entry and maintenance.
  • Managed IT staff of 5; 3 data entry clerks and 2 computer operators.

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35. Residential Program

low Demand
Here's how Residential Program is used in Program Supervisor jobs:
  • Managed residential program for women suffering from severe trauma, personality disorders, bi-polar disorder, borderline personality disorder and schizophrenia.
  • Streamlined and improved program operational processes by re-creating the program from a residential program into a Pre-Independent Living Program.
  • Trained, developed and maintained a quality residential program and components to include physical plant and documentation.
  • Provide clinical support and supervision to two adolescent residential programs and multiple outreach programs throughout southeastern Massachusetts.
  • Supervised a residential program, working with individuals with Mental Health and Mental Retardation disabilities.
  • Supervised all facets of short-term residential program for serious and chronically mentally ill adults.
  • Participated in regional on-call rotation for outreach services and 2 residential programs.
  • Participated in an on-call quarterly schedule for all community based residential programs.
  • Developed uniform, quality group experiences within the residential program.
  • Monitor and evaluate operational aspects of the residential program.
  • Supervised community residential program for CY residents.
  • Supervised students in week-long on-campus residential program.
  • Managed twenty Residential Program Assistants.
  • Developed and monitored residential program.
  • Supervised staff in residential program.
  • Represent the residential program in the student intake process and assure that maximum support is being given to new students.
  • Oversee and supervise a co-ed residential program providing temporary housing to DCF, DYS and DMH referrals ages 7-17.
  • Provided a positive and responsible leadership for the coordination, development and support of the two residential programs.
  • Oversee and supervise all aspects of assigned residential programs and assures that appropriate and necessary services are delivered.
  • Advanced from Residential Program Worker to Residential Lead Worker to Supervisor in a six month time period.

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36. Data Collection

low Demand
Here's how Data Collection is used in Program Supervisor jobs:
  • Program supervision included data collection, analysis, interpretation, baseline construction, and finally program development and implementation.
  • Responsibilities*Managed daily operation of clinical program by implementing quality management activities and data collection.
  • Supervised the interviewing process, and edited instruments to ensure accurate data collection.
  • Maintain record/data collection system and assist with programs development plan.
  • Created documentation system for accurate and timely data collection.
  • Coordinated data collection and reporting for project evaluation.
  • Supervised data collection for all established vocational goals.
  • Direct data collection to complete reporting requirements.
  • Monitor patient accrual; follow up, data collection, and perform quality assurance checks on data.
  • Managed grant based mentoring research data collection, tracking, and reporting at match support phase.
  • Organized and maintained data collection for programs in order to review data and write progress reports
  • Create data sheets for behavioral goals and train therapists on accurate data collection procedures.
  • Created and maintained program targets and goals in the online data collection system.
  • Trained support staff and clinicians in active treatment, normalization and data collection.
  • Complete reports, data collection and outcome measurement activities with the program director.
  • Conduct client record reviews and maintain required data collection in Visit Tracker database.
  • Work with data team and conduct quality control checks on data collection.
  • Ensured compliance with data collection, policies, procedures and guidelines.
  • Trained other staff on data collection procedures for research projects.
  • Organize monthly data collection and input into agency software program.

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37. Clinical Staff

low Demand
Here's how Clinical Staff is used in Program Supervisor jobs:
  • Provide clinical and administrative supervision to clinical staff and masters level social work student interns.
  • Provide clinical and administrative supervision for four counselors; coordinate weekly clinical staff meetings.
  • Provided ongoing clinical consultation and weekly supervision to clinical staff and social work intern.
  • Collaborated with clinical staff to co-facilitate daily group therapy sessions for clients.
  • Conducted individual chart review and clinical case supervision weekly with clinical staff.
  • Served on interdisciplinary team with clinical staff and attended periodic client reviews.
  • Developed training material to assist clinical staff with meeting county documentation requirements.
  • Trained operational and clinical staff on compliance and quality improvement.
  • Assist in coordinating professional training and development of clinical staff.
  • Provided clinical orientation and in-service training for clinical staff
  • Review all essential documentation completed by clinical staff.
  • Provided ongoing supervision to director and clinical staff.
  • Conducted individual and group supervision with clinical staff.
  • Provide clinical supervision to clinical staff.
  • Conduct meetings, to include Family Team Members, with SSA clinical staff to solve challenging issues, as needed.
  • Participated Child & Family Team meetings, clinical staff meetings, unit meetings, and community meetings as needed.
  • Participate in clinical staffing decisions regarding the patients' current strengths and resources and their need for additional resources.
  • Interpreted and gathered state relevant data as a resource to clinical staff and providers for documentation and billing requirements.
  • Trained, evaluated, and supervised clinical staff, Provided nutrition education and dietary counseling services in W.I.C.
  • Participated in weekly treatment team meetings with other clinical staff to ensure consumer needs were being met.

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38. Crisis Management

low Demand
Here's how Crisis Management is used in Program Supervisor jobs:
  • Provided trauma-focused therapy and crisis management services to adopted children exposed to developmental trauma.
  • Coordinated disaster response and crisis management activity exercises with joint host nation activity.
  • Provided crisis management, individual supportive counseling, and behavior management.
  • Completed crisis management training in handling violent episodes.
  • Provide Individualized crisis management in trauma related care.
  • Demonstrated appropriate use of Safe Crisis Management (SCM) and provides effective supervision to staff regarding the use of SCM.
  • Functioned as the team leader, conducting team meetings and planning groups and provides daily support and crisis management.
  • Ensured the ongoing coaching of staff in the Sanctuary Model of Care and the principles of Safe Crisis Management,
  • Provide supervision, guidance, crisis management, role modeling to staff and clients.
  • Provide 24 hour availability to assists in crisis management to staff and clients.
  • Provide 24 hour on-call support and crisis management for families.
  • Point person for crisis management.
  • Provide crisis management when needed.
  • Conduct crisis management as needed.
  • Coordinated crisis management response for 60 students Integrated departmental approach to students' therapeutic, horticultural and logistic needs.
  • Maintain safety and manage adolescents by utilizing crisis management and de-escalation techniques.
  • Respond to and de-escalate youth crises through communication and safe crisis management.

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39. ISP

low Demand
Here's how ISP is used in Program Supervisor jobs:
  • Performed desk audits for twelve state Medicaid drug rebate programs, ensuring accuracy of pharmacy dispensing and verification of correct reimbursement.
  • Completed initial assessments to determine program eligibility and provide clinical documentation supporting assessment disposition.
  • Managed household finances, dispensed medications, goal development, and organized activities.
  • Display an awareness of other regulations pertaining to developmental agencies.
  • Maintained documentation in relation to consumer medications, dispensing.
  • Assessed instructor effectiveness in achieving client ISP objectives.
  • Assist participants in locating housing for displaced individuals.
  • Mediated quarterly disputes between states and drug manufacturers.
  • Established International Food Festivals and international display kiosks.
  • Monitored caseworker court appearances, updates and dispositions.
  • Skilled at mediation and alternative dispute resolution.
  • Answer questions about programs offered, artifacts, exhibits, and knowledge questions about objects on display and those facts related.
  • Worked with teams to create their ISP's and to make sure that they lived happy and goals oriented lives.
  • Developed ISP (intensive supervision program) to provide additional detention alternatives to circuit court and juvenile court Judges.
  • Coordinate decisions regarding client dispositions including the need for hospitalization, residential crisis services, suspensions, and discharges.
  • Mediated landlord/tenant disputes by responding promptly to inquiries and seeking resolution in accordance with Washington State Landlord Tenant Law.
  • Promoted utmost levels of tact and integrity in medication dispensing, crisis management, and compliance with physician orders.
  • Research claims payment history for verification of payments made by the Medicaid Program for proper reimbursement disposition.
  • Placed outgoing calls to verify alarms, dispatched the proper authorities, and notified the responsible parties.
  • Created SOP for Outreach/events group with all display materials for international trade shows, and community events.

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40. Support Services

low Demand
Here's how Support Services is used in Program Supervisor jobs:
  • Monitor and stabilize functioning, mental health, medical and academic progress of family through secured referrals to community-based support services.
  • Networked with community groups and engaged in ongoing research to obtain referral sources for educational opportunities and related support services.
  • Participate in Community Partnerships to develop county wide operating procedures to support transition age youth with obtaining Employment Support Services.
  • Managed a 24-hour residential support services for individuals with developmental disability in DC government funded, community -based program.
  • Identified barriers to student participant's success and provided intervention and referrals to necessary support services as needed.
  • Identified and promoted opportunities for client utilization of like-minded community organizations offering supplemental resources and support services.
  • Served as a liaison and coordinated, with local resources to link welfare recipients with support services and job/training placement services.
  • Serve severely emotionally disturbed youth and their caregivers as part of the Parent Relative Foster Family Support Services program.
  • Oversee quality of clinical services, timeliness of services, and other direct support services provided to consumers.
  • Promote and encourage team building within the Health Coordination and Support Services department and throughout the agency.
  • Participate in staff meetings within Health Coordination and Support Services and facilitate staff meetings for the HHCMP.
  • Program supervisor is responsible for overseeing administrative services and support services for the Queens Treatment Apartment Program.
  • Coached, counseled, mentored, and supervised twenty employees in the Imaging and Support Services Section.
  • Instituted Peer Support Services utilizing 1915b/c Waiver program B3 services and billed accordingly through MCO's.
  • Recruit new enrollments, assists with family support services, support Parent Advisory Group.
  • Supervised staff of a Kinship Support program providing support services to parenting grandparents.
  • Planned and administered budgets for programs, equipment and support services.
  • Assure individuals receive direct support services based on their needs.
  • Provide counseling and other support services to consumers.
  • Provided support services and life skills trainings to dual diagnosed women of various ages.

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41. Program Operations

low Demand
Here's how Program Operations is used in Program Supervisor jobs:
  • Supervised program operations, coordinated subcontracted research activities involving families with infants and toddlers at risk for developmental disabilities
  • Evaluate program operations and recommend new or revised procedures to implement changes in regulations to improve efficiency.
  • Assisted in program operations, including planning, coordinating and evaluating case management services to enrolled families.
  • Analyzed and provided technical assistance and consultation on all aspects of assigned program operations
  • Delegated job responsibilities to team leaders to insure smooth program operations.
  • Exemplified exceptional telephone communication skills and above average computer program operations.
  • Worked collaboratively with the program director to support program operations.
  • Implement recreational program operations, organization and overall management.
  • Ensured center based program operations were implemented.
  • Provided management of all program operations.
  • Managed assigned daily program operations.
  • Preserve fiscal management, processing payroll, recruitment of new hires and uphold scheduling duties to fulfill program operations.
  • Completed day to day supervision of 6 staff members and overall program operations with assigned county.
  • Provided day to day oversight and supervision of staff and government funded program operations.
  • Conducted day to day program operations in the absence of the program director.
  • Oversee and implement appropriate use of local resources awarded for program operations.
  • Planned and instructed classes, coordinated volunteers to ensure smooth program operations.
  • Managed full scope of program operations for federal and state contracts/grants.
  • Provide a mechanism for deal with day to day program operations.
  • Oversee project planning and team member delegation for program operations.

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42. Lesson Plans

low Demand
Here's how Lesson Plans is used in Program Supervisor jobs:
  • Created weekly lesson plans for accurate communication with parents and staff focusing on specific developments.
  • Create training presentations and lesson plans to include expanding and improving existing presentations.
  • Created and facilitated day service programs, developed individualized lesson plans.
  • Organized and implemented enrichment lesson plans and physical activity.
  • Created educational lesson plans and dance routines while working with low income families with in LAUSD's district.
  • Led a classroom of 4 children, including creating lesson plans to address all 7 developmental domains.
  • Develop lesson plans as needed to assist training managers using Instructional System Design (ISD) concepts
  • Ensured that lesson plans and curricula are followed in the absence of special education teachers.
  • Conduct lesson plans and hands on activities that go with the lesson of the day.
  • Organized and prepared for practice with a lesson plans and identified goals for my players.
  • Designed and contributed 48 Common Core and State Standard aligned Lesson Plans per year.
  • Assess students' levels in all subjects in order to develop appropriate lesson plans.
  • Prepared for daily activities including lesson plans, meals and arts & crafts.
  • Assess the child's skill deficit areas and design appropriate lesson plans.
  • Planned weekly lesson plans for preschool children aged 2-5 for two classes.
  • Manage lesson plans in accordance to the program's policies and guidelines.
  • Created all lesson plans including art, outdoor, and group activities.
  • Planned 30 minute lesson plans for approximately 20 children every day.
  • Create lesson plans and activities for groups and volunteers to execute.
  • Inform staff and parents of lesson plans and child's progression.

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43. Recreational Activities

low Demand
Here's how Recreational Activities is used in Program Supervisor jobs:
  • Coordinated experiential learning opportunities and engagement through the EquineProgram, book lessons Equine Assisted Psychotherapy, and outdoor recreational activities.
  • Supervised staff providing direct support care, and facilitated client participation in recreational activities and community outings.
  • Implemented recreational activities that help improve cooperative behavior, positive relationships, and decision making skills.
  • Supervised children and organized indoor/outdoor, quiet/active play and recreational activities that are age appropriate.
  • Implemented the daily activities including cognitive behavioral therapy and active and passive recreational activities.
  • Encourage and supervise planning and initiation of leisure and recreational activities.
  • Planned / implemented social, cultural enrichment and recreational activities.
  • Organize and participate in recreational activities to minimize unproductive behavior.
  • Organize enrichment/recreational activities to motivate and support at-risk youth.
  • Created and implemented all recreational activities for facility events.
  • Provided daily treatment interventions and planned recreational activities.
  • Monitor and organizes youth and adult recreational activities.
  • Conducted tutoring, and planned recreational activities.
  • Coordinated age appropriate curriculum and recreational activities.
  • Initiated daily on-site group recreational activities.
  • Scheduled recreational activities for residents.
  • Assisted with daily recreational activities.
  • Coordinated weekend social/respite recreational activities.
  • Scheduled and organized social/recreational activities.
  • Act as Community Recreation Aides to provide recreational activities on the weekends for individuals who live at home with their families.

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44. Program Policies

low Demand
Here's how Program Policies is used in Program Supervisor jobs:
  • Supervised 11 employees and monitored the unit operations in accordance to Medical Transportation program policies and procedures.
  • Promote staff development through individual/group supervision and ensure the compliance of agency and program policies and regulations.
  • Participated with interdisciplinary team members in developing and implementing program policies and procedures.
  • Created Employment Program from the ground up, including establishing all program policies, procedures, and eligibility criteria.
  • Ensured program policies and procedures were in compliance with established federal, state and agency rules and regulations.
  • Created and implemented program policies and procedures for a brand new adult foster care program for People Incorporated.
  • Update, revise, and distribute Multiple Pathways program policies, procedures, and Standards Based Activities Handbooks.
  • Developed client program policies & procedures, and followed all program start-ups to ensure client plan compliance.
  • Supervised clients and staff in accordance with each client's needs, treatment goals and program policies.
  • Established and maintained program policies and standard of care to comply with State guidelines.
  • Provide technical guidance and direction on the integration and implementation of program policies.
  • Ensured both agency and program policies, procedures and licensing standards were followed.
  • Respond to questions from staff regarding agency database and program policies.
  • Ensured proper administrative records, program policies and procedures were maintained.
  • Plan, implement, and evaluate all program policies and procedures.
  • Developed and refined program policies and procedures, standards and services.
  • Develop, review, and implement program policies and procedures.
  • Train and orient new staff in program policies and procedures.
  • Trained Governance managers in Head Start program policies and procedures.
  • Create and implement Foster Care Program Policies and Procedures.

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45. Program Participants

low Demand
Here's how Program Participants is used in Program Supervisor jobs:
  • Reviewed development plans assigned to staff members to ensure appropriateness service were delivered to program participants.
  • Developed and implemented a cross- referencing tool to identify resources for use with program participants.
  • Assisted program participants and families in overcoming barriers by providing necessary resources.
  • Monitored and assessed progress of program participants according to state standards.
  • Developed and cultivated relationships with students, parents and program participants.
  • Maintain effective relationships with parents/guardians and residential staff of program participants.
  • Coordinated efforts with advocates supporting the partners of program participants.
  • Review referral material and establish case assignments for program participants.
  • Prepare and facilitate monthly family meetings for all program participants.
  • Referred program participants to various community agencies for special assistance.
  • Developed strong relationships with program participants that fostered positive outcomes.
  • Ensured that program participants received completed treatment plans.
  • Worked cooperatively with program participants and coworkers.
  • Complete vocational evaluations with program participants.
  • Coordinate transportation for program participants.
  • Presented formal workshops and seminars to the staff, program participants, employers, and families interested in the agency programs.
  • Supervised a staff of 5 personal care assistants and trained staff in counseling techniques for interacting with program participants.
  • Conducted group and individual supervision of direct care staff in order to create appropriate treatment plans for program participants.
  • Supervised the Direct Support Professionals (DSP) to ensure quality service is delivered to program participants.
  • Recruit program participants and ensure that enrollment numbers are maintained to ensure viability of the program.

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46. Incident Reports

low Demand
Here's how Incident Reports is used in Program Supervisor jobs:
  • Monitored incident reports and ensured that the necessary and appropriate response to incident or other appropriate action has been implemented.
  • Monitor and investigates, when necessary, incident/accident/unusual incident reports and implements appropriate plans of correction.
  • Maintain confidential records and incident reports of work related accidents.
  • Reviewed Special Incident Reports for accuracy and thoroughness.
  • Supervised the reviewing of incident reports, PAR reports and CCC reports prior to forwarding to Program Director.
  • Review all client complaints and incident reports and ensure follow-up and follow through on all findings.
  • Review and approve any special incident reports, child abuse reports that are written by staff.
  • Completed required paperwork including billing, client roster, data reports and significant incident reports.
  • Input all individuals IHP, behavior support plans, attendance incident reports via therapy systems.
  • Completed incident reports, health care records and Individual Service Plan assessments utilizing HCSIS.
  • Completed documentations such as: Service Notes, Progress Notes and Incident Reports.
  • Make calls to child abuse registry and complete incident reports as required.
  • Monitored all client records, logs, incident reports and employee files.
  • Monitor, read and approve all required reports, including incident reports.
  • Generate daily activity reports, time sheets, and incident reports.
  • Review incident reports resulting in an injury to detainees or employees.
  • Input client incident reports into The Office of Mental Health database.
  • Prepare incident reports for both internal and external agencies.
  • Proof read and approved Unusual Incident Reports.
  • Completed documentations such as: Service Notes, Progress Notes and Incident Reports Provided counseling in a Recovery Oriented environment.

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47. CPR

low Demand
Here's how CPR is used in Program Supervisor jobs:
  • Certified in First Aid and CPR by the American Red Cross, CPI certification, and mental health first aid.
  • Developed and implemented an Emergency Response team trained in First Aid, CPR, AED, and fire extinguisher training.
  • Lead Yearly re certification training's for CPR, AED, and American Red Cross First Aid and Water Rescue.
  • Demonstrate proficiency in knowledge of CPR/First Aid, Emergency Behavior Intervention, and child abuse reporting policies and procedures.
  • Maintain current certifications in DCF medical certification, first aid, CPR, and Safe & Positive Approaches.
  • Trained others within organization in Red Cross First Aid and CPR as well as other health related areas.
  • Maintain all required certification, including Level I Medication Aide, CPR, and First Aid.
  • Certified in Emergency Response, CPR, O2 Administration, AED & Blood borne Pathogens.
  • Provided training to employees within the company in First Aid & CPR and PMT.
  • Insure everyone is up to date on CPR and First Aid certifications.
  • Trained staff in CAPE, FA/CPR and Trauma Informed Care Systems.
  • Administered medications, first aid and CPR as Medical Technician.
  • Maintained American Red Cross CPR and First Aid certification.
  • Maintain Criminal Justice certification to include self-defense and CPR.
  • Qualified in CPI, CPR/First Aid, QMAP.
  • Staff trainer for CPR and First Aid.
  • Train staff on CPR first aid.
  • Provide the public with first aid instructions and CPR instructions as necessary until the first responders arrive on scene.
  • Perform basic first aid and cpr to individuals and staff as needed.
  • Maintained all confidential personnel files, licensing and CPR compliance records.

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48. Disciplinary Actions

low Demand
Here's how Disciplinary Actions is used in Program Supervisor jobs:
  • Investigated disciplinary problems and administered progressive disciplinary actions.
  • Performed supervisory duties such as hiring, disciplinary actions, performance evaluations, and monitoring task completion.
  • Provide personnel supervision and consult with service coordinator on any performance management issues or disciplinary actions.
  • Assist supervisory team with staff management and disciplinary actions within performance and compliance.
  • Manage timekeeping, reward, and disciplinary actions for personnel under my responsibility.
  • Manage staff responsibilities including conducting annual reviews and carrying out disciplinary actions.
  • Administered employee disciplinary actions as specified by agency policies and procedures.
  • Provided training, executed disciplinary actions and written reviews for production.
  • Evaluated employee reviews regarding productivity performance, attendance and disciplinary actions.
  • Completed employee evaluations, assessed and documented individual disciplinary actions.
  • Recommended and presented disciplinary actions and/or termination as appropriate.
  • Conduct confidential employee evaluations and disciplinary actions.
  • Initiated disciplinary actions as necessary.
  • Develop sense of team through training and ongoing supervision, support and evaluation of resident staff, including disciplinary actions needed.
  • Conducted first and second round interviews, including implementing disciplinary actions according to the company code of ethics and protocol.
  • Assisted HR in hiring staff, assured training was current and provided feedback to staff through evaluations and disciplinary actions.
  • Coached student employees on proper teaching techniques, disciplinary actions, IEP's, accreditation, and other requirements.
  • Aided in hiring, performance management, and staff disciplinary actions as directed by company's personnel handbook.
  • Assisted house managers/ program coordinators with evaluations, disciplinary actions, grievances, hiring and termination's.
  • Involved in maintaining government regulatory compliance, disciplinary actions, orientation, and in-services training for staff.

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49. Special Needs

low Demand
Here's how Special Needs is used in Program Supervisor jobs:
  • Coordinated services, work and employment training within community for individuals with special needs/disabilities.
  • Coordinated the planning and implementation of appropriate activities for special needs participants.
  • Provide case management/supervision using MFTI skills & ABA (research based) for kids with special needs and their families.
  • Implemented the first program for children with special needs and disabilities to encourage an increase in physical activity and wellness.
  • Implemented programs to address the client's special needs by enhance social awareness, physical development and daily living skills.
  • Developed new process to increase return rate & completion of Health Risk Assessments for Special Needs Plan members.
  • Develop and maintain strong community alliances with county/state agencies, police departments and elderly-special needs service programs.
  • Develop and supervise recreation programs for individuals with special needs, inclusion, and senior citizens.
  • Developed and coordinated personal plans with goals and services for adults with autism and special needs.
  • Mentored 30 SAFEKEY staff in coordinating activities and applying appropriate methods to supervise special needs students.
  • Maintained and monitored group of ten - twenty campers and managed any special needs requirements.
  • Coordinate, organize, and support service for adults with autism and special needs.
  • Assisted special needs individuals with their daily living, provided safety, and comfort.
  • Identified by the Vice President to address special needs in the community.
  • Coordinated new tech products for special needs population to maximize production.
  • Supervised and managed 2 group homes for 6 special needs individuals.
  • Designed and implemented after school activities for special needs children.
  • Oversee programs designed for people with special needs.
  • Assisted special needs clients with routine daily functions Oversaw a staff of six employees/ Created weekly schedules
  • Supervised development of Spurwink Services a case management program for children with special needs.

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50. Domestic Violence

low Demand
Here's how Domestic Violence is used in Program Supervisor jobs:
  • Provide individual psychotherapy to adults whose children have witnessed domestic violence Facilitate group therapy for children who have witnessed Domestic Violence.
  • Developed agency curriculum related to Domestic Violence, Anger Management, Family Systems, Co-Occurring Disorders.
  • Facilitated to mobilization the women federation for addressed domestic violence and peace building.
  • Managed personnel and fiscal operations of community-based domestic violence program.
  • Implement Seeking Safety for Domestic Violence residents.
  • Work with various agencies including Ward County Social Services, the Minot Police Department as well as Domestic Violence Crisis Center.
  • Implemented and directed counseling for Latinos in smoking, alcohol, and drug abuse, domestic violence, family and youth.
  • Designed new program for the residential program geared towards victims of domestic violence, women empowerment, and parenting.
  • Supervised staff at outpatient and domestic violence shelter, monitored grants and effectively managed budgets for both programs.
  • Coordinate and manage the daily activities of a therapy program for women who have survived domestic violence.
  • Provided support services to first time parents who have endured and survived sever trauma and domestic violence.
  • Lectured at colleges, churches, and other community centers regarding sexual assault and domestic violence prevention.
  • Group Facilitator: Parenting Journey, Domestic Violence, Children and Youth Groups, Family Team Conferences.
  • Provide support to Case Managers in applying for emergency transfers due to safety risks of domestic violence.
  • Expanded program to include supervised visitations services for Juvenile, Domestic Violence, and Family Law Courts.
  • Testified as an expert witness for a domestic violence case stemming from the Supervised Visitation Program.
  • Conduct training for family advocates and staff that work with victims of domestic violence and homelessness.
  • Conduct assessments on children that were victims of abuse, sexual assault, and domestic violence.
  • Provided daily supervision, monitoring, reporting and supportive services to victims of domestic violence.
  • Educated community members and business leaders about domestic violence, including its impact on children.

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20 Most Common Skill for a Program Supervisor

Direct Supervision15.1%
Staff Members13.9%
Safe Environment8.5%
Crisis Intervention7.8%
Mental Health Services7.3%
Treatment Plans4.8%
Community Resources4.5%
Oversight3.9%

Typical Skill-Sets Required For A Program Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Direct Supervision
Direct Supervision
10.9%
10.9%
2
2
Staff Members
Staff Members
10%
10%
3
3
Safe Environment
Safe Environment
6.1%
6.1%
4
4
Crisis Intervention
Crisis Intervention
5.6%
5.6%
5
5
Mental Health Services
Mental Health Services
5.3%
5.3%
6
6
Treatment Plans
Treatment Plans
3.5%
3.5%
7
7
Community Resources
Community Resources
3.3%
3.3%
8
8
Oversight
Oversight
2.8%
2.8%
9
9
Direct Care Staff
Direct Care Staff
2.7%
2.7%
10
10
Curriculum Development
Curriculum Development
2.5%
2.5%
11
11
Daily Operations
Daily Operations
2.5%
2.5%
12
12
Performance Reviews
Performance Reviews
2.3%
2.3%
13
13
Customer Service
Customer Service
2.2%
2.2%
14
14
Program Staff
Program Staff
2.1%
2.1%
15
15
Independent Living
Independent Living
2%
2%
16
16
Substance Abuse
Substance Abuse
1.9%
1.9%
17
17
Developmental Disabilities
Developmental Disabilities
1.8%
1.8%
18
18
Medication Administration
Medication Administration
1.7%
1.7%
19
19
Service Plans
Service Plans
1.6%
1.6%
20
20
Staff Training
Staff Training
1.4%
1.4%
21
21
Program Development
Program Development
1.3%
1.3%
22
22
Clinical Supervision
Clinical Supervision
1.3%
1.3%
23
23
Monthly Reports
Monthly Reports
1.2%
1.2%
24
24
Ensure Compliance
Ensure Compliance
1.2%
1.2%
25
25
Program Activities
Program Activities
1.2%
1.2%
26
26
Service Delivery
Service Delivery
1.2%
1.2%
27
27
Special Events
Special Events
1.2%
1.2%
28
28
Daily Activities
Daily Activities
1.1%
1.1%
29
29
Staff Performance
Staff Performance
1.1%
1.1%
30
30
Program Budget
Program Budget
1.1%
1.1%
31
31
Program Goals
Program Goals
1%
1%
32
32
State Regulations
State Regulations
1%
1%
33
33
Social Workers
Social Workers
0.9%
0.9%
34
34
Data Entry
Data Entry
0.9%
0.9%
35
35
Residential Program
Residential Program
0.9%
0.9%
36
36
Data Collection
Data Collection
0.9%
0.9%
37
37
Clinical Staff
Clinical Staff
0.8%
0.8%
38
38
Crisis Management
Crisis Management
0.8%
0.8%
39
39
ISP
ISP
0.8%
0.8%
40
40
Support Services
Support Services
0.8%
0.8%
41
41
Program Operations
Program Operations
0.8%
0.8%
42
42
Lesson Plans
Lesson Plans
0.8%
0.8%
43
43
Recreational Activities
Recreational Activities
0.8%
0.8%
44
44
Program Policies
Program Policies
0.7%
0.7%
45
45
Program Participants
Program Participants
0.7%
0.7%
46
46
Incident Reports
Incident Reports
0.7%
0.7%
47
47
CPR
CPR
0.7%
0.7%
48
48
Disciplinary Actions
Disciplinary Actions
0.7%
0.7%
49
49
Special Needs
Special Needs
0.7%
0.7%
50
50
Domestic Violence
Domestic Violence
0.7%
0.7%

19,844 Program Supervisor Jobs

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