There is more than meets the eye when it comes to being a program support technician. For example, did you know that they make an average of $14.18 an hour? That's $29,487 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many program support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and communication skills.
When it comes to the most important skills required to be a program support technician, we found that a lot of resumes listed 16.0% of program support technicians included program support, while 7.2% of resumes included data entry, and 6.8% of resumes included office supplies. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the program support technician job title. But what industry to start with? Most program support technicians actually find jobs in the technology and professional industries.
If you're interested in becoming a program support technician, one of the first things to consider is how much education you need. We've determined that 37.9% of program support technicians have a bachelor's degree. In terms of higher education levels, we found that 9.0% of program support technicians have master's degrees. Even though some program support technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a program support technician. When we researched the most common majors for a program support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on program support technician resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a program support technician. In fact, many program support technician jobs require experience in a role such as administrative assistant. Meanwhile, many program support technicians also have previous career experience in roles such as customer service representative or office services specialist.
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As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a program support technician can determine their career goals through the career progression. For example, they could start out with a role such as executive secretary, progress to a title such as office manager and then eventually end up with the title senior account manager.
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.0% of program support technicians listed program support on their resume, but soft skills such as speaking skills and writing skills are important as well.
Some places are better than others when it comes to starting a career as a program support technician. The best states for people in this position are New York, Massachusetts, California, and New Jersey. Program support technicians make the most in New York with an average salary of $47,416. Whereas in Massachusetts and California, they would average $45,873 and $45,310, respectively. While program support technicians would only make an average of $42,003 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Hampshire
$40,599
Avg. Salary
2. Connecticut
$40,088
Avg. Salary
3. Oregon
$37,007
Avg. Salary