Become A Program Technician

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Working As A Program Technician

Interacting With Computers
Getting Information
Making Decisions and Solving Problems
Updating and Using Relevant Knowledge
Communicating with Supervisors, Peers, or Subordinates

$48,620
Average Salary

What Does A Program Technician Do At Freddie Mac

* Providing high-quality and accurate analytics and reporting that reflect performance and identify risks at project, program, and portfolio levels to stakeholders at all levels
* Interacting with PMO team members, project managers and IT leads to research and resolve data issues that impair such reporting
* Defining, developing and improving standard project and portfolio metrics and providing simple and complex analytics addressing effectiveness, efficiency and quality of delivery execution and close out
* Supporting the development of standardized “on-demand, self-service” dashboards and reports in support of individual projects, project status reviews, executive reviews, and other reviews as required
* Coordinating project and program status and performance input into corporate reports
* Collaborating on cross-team process efficiency initiatives.
* Recommend process improvements and establish procedures that positively impact the organization's operation
* Work Location Zip Code:
* Division:
* IT

What Does A Program Technician Do At Chenega Corporation

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
* Support installation in EESOH
* MIS data management and HM requirements
* ProvideEESOH
* MIS user training to shops and installation personnel
* Assist with DD 2875 submissions and maintain authorized user forms
* Submit user profile data/permission updates or transfers
* Coordinate loading of new and updated Safety Data Sheets (SDS)
* Maintain an active user list with shop code, shop name, user name, telephone number, shop supervisor and contact number
* Assist customers with submission and review of hazmat authorizations
* Schedule/attend base Hazardous Materials Management Process (HMMP) meetings
* Generate meeting minutes and document the results of project efforts
* Attend ESOHCAMP meetings and GPC Orientation meetings as necessary
* Generate and/or coordinate processing of reports required by installation
* Conduct shop inspections to insure use of only authorized materials
* Complete HMMP team duties as required
* Assist in EESOH
* MIS RFD as part of the Installation Hazmat Reuse Program

What Does A Program Technician Do At Missoula Correctional Services

* Not all inclusive) Provides client orientation sessions and completes all intake paperwork, inputs all client data into the program data system, establishes client files, performs breathalyzer tests, collects and receipts client fees, prepares a deposit of fees, coordinates with the Courts, performs all tasks associated with an alcohol monitoring device-hook up of the client to the unit, downloads unit information, notifies supervisor of supplies needed, provides monthly reports to the MCS Supervisor, the MCS Executive Director and the Sheriff, notifies the on call supervisor and the court of any client noncompliance, and will assist in the witnessing and obtaining of urinalysis samples from probation and pretrial clients.
* Following directions given by supervisor; and performing related duties as assigned.
* Starting wage is $11
* hr.
* Upon successful completion of probationary period the wage will go to $11
* hr

What Does A Program Technician Do At Brown and Caldwell

* Developing automation programming for industrial projects for municipal, industrial, and federal clients
* Develop, modify/improve, test, and startup PLC and HMI automation projects
* Perform submittal reviews from contractors and other system integrator developed automation programming acting as owner’s advisor
* Develop design skills to prepare P&IDs, wiring schematics, network and control system architecture designs
* Work and communicate effectively with other disciplines, task leaders, and project managers
* Produce effective and accurate written documents, reports, and technical memorandums
* Perform in technical role for value engineering and QA/QC or review of sub-consultant work

What Does A Program Technician Do At Gm Cruise LLC

* Manage day to day operational aspects of multiple fleet operations projects
* Develop project roadmaps and delivery plans
* Work with engineers to define project success criteria and objectives
* Work with customers/end-users to ensure delivered products are meeting needs
* Work with and build relationships with 3rd parties and external manufacturers
* Communicate across teams and outside agencies about team progress & needs
* Refine processes & tools used by your team and its cross-functional contributors
* Track and report on project progress, proactively drive corrective action as needed
* Build trusted relationships with team members and all relevant stakeholders
* Create and organize all project documentation

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How To Become A Program Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Program Technician jobs

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Program Technician Career Paths

Program Technician

Program Coordinator Program Manager General Manager

Account Manager

5 Yearsyrs

Office Manager Accounts Payable Clerk Staff Accountant

Accounting Manager

7 Yearsyrs

Data Entry Clerk Office Manager Branch Manager

Assistant Vice President

7 Yearsyrs

Data Entry Clerk Specialist Project Manager

Construction Manager

10 Yearsyrs

Technical Support Specialist Systems Administrator Information Technology Manager

Director Of Information

10 Yearsyrs

Program Manager Business Developer Business Development Manager

Director Of Sales

10 Yearsyrs

Case Manager Program Manager General Manager

District Manager

7 Yearsyrs

Operations Manager Branch Manager Account Executive

District Sales Manager

7 Yearsyrs

Office Manager Operations Manager

General Manager

7 Yearsyrs

Technical Support Specialist Network Administrator Information Technology Manager

Information Technology Director

10 Yearsyrs

Program Coordinator Assistant Director Office Manager

Marketing Director

7 Yearsyrs

Office Technician Staff Analyst Project Manager

Marketing Manager

6 Yearsyrs

Office Technician Office Manager

Operations Manager

7 Yearsyrs

Case Manager Program Coordinator

Program Manager

8 Yearsyrs

Correction Officer Security Officer Operations Manager

Property Manager

6 Yearsyrs

Correction Officer Technician Operations Manager

Purchasing Manager

9 Yearsyrs

Operations Manager General Manager Account Executive

Regional Sales Manager

9 Yearsyrs

Program Manager General Manager Account Executive

Sales Manager

5 Yearsyrs

Business Analyst Product Manager

Senior Product Manager

9 Yearsyrs

Business Analyst Information Technology Manager Director Of Information

Vice President Of Information Technology

12 Yearsyrs

Average Length of Employment

Top Careers Before Program Technician

Top Careers After Program Technician

Program Technician Demographics

Gender

Female
60.6%
Male
37.4%
Unknown
2.1%

Ethnicity

White
79.3%
Hispanic or Latino
11.3%
Asian
6.9%
Unknown
1.7%
Black or African American
0.7%

Languages Spoken

Spanish
54.3%
French
10.0%
Russian
7.1%
German
5.7%
Italian
4.3%
Portuguese
2.9%
Japanese
2.9%
Irish
1.4%
Turkish
1.4%
Vietnamese
1.4%
Venetian
1.4%
Hmong
1.4%
Carrier
1.4%
Korean
1.4%
Xiang
1.4%
Arabic
1.4%

Program Technician

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Program Technician Education

Schools

University of Phoenix
16.6%
Ashford University
6.7%
Fresno City College
6.2%
University of Maryland - University College
6.2%
Liberty University
6.2%
University of Arkansas, Fayetteville
5.2%
Kansas State University
4.7%
California State University - Sacramento
4.1%
University of Florida
4.1%
Wichita State University
4.1%
Walden University
4.1%
Sacramento City College
4.1%
Pennsylvania State University
3.6%
Texas A&M University
3.6%
Northwest Missouri State University
3.6%
University of Nebraska - Lincoln
3.6%
Capella University
3.6%
Arkansas State University
3.1%
Washburn University of Topeka
3.1%
George Washington University
3.1%

Majors

Degrees

Bachelors
37.2%
Other
25.0%
Masters
17.2%
Associate
11.4%
Certificate
5.6%
Doctorate
2.3%
Diploma
1.1%
License
0.3%

Program Technician

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Temporary

Real Program Technician Salaries

Job Title	Company	Location	Start Date	Salary
Technical Program Management	Nvidia Corporation	Santa Clara, CA	Jul 28, 2016	$168,635 - $195,826
Manager Program IT	Honeywell International, Inc.	Tempe, AZ	Nov 13, 2014	$106,000
Advanced Programs Technologist	Sabic Innovative Plastics Us LLC	Exton, PA	Aug 15, 2013	$90,000
Advanced Programs Technologist	Sabic Innovative Plastics Us LLC	Exton, PA	Aug 21, 2013	$90,000
Advanced Programs Technologist	Sabic Innovative Plastics Us LLC	Exton, PA	Aug 22, 2013	$90,000
Advanced Program Buyer-Technical Purchasing	Mahle Filter Systems North America, Inc.	Troy, MI	Sep 10, 2015	$89,000 - $98,000
Advanced Program Buyer-Technical Purchasing	Mahle Filter Systems North America Inc.	Troy, MI	Mar 06, 2016	$89,000 - $98,000
Advanced Program Buyer-Technical Purchasing	Mahle Filter Systems North America Inc.	Troy, MI	Jun 06, 2016	$89,000 - $98,000
Manager, Profit Improvement Program and IT	Benteler Automotive Corporation	Auburn Hills, MI	Sep 25, 2009	$88,725
Analyst, Equity Program Trading Technology Support	Barclays Services Corp.	New York, NY	Apr 14, 2010	$85,000 - $120,000
Technical Program Management III	Freescale Semiconductor, Inc.	Austin, TX	May 31, 2016	$78,562 - $97,000
Open Innovation Program Technologist	Flextronics International USA, Inc.	Milpitas, CA	Aug 20, 2015	$75,236
Technical Program Management II	Freescale Semiconductor, Inc.	Austin, TX	Aug 25, 2015	$75,200 - $112,800
Program Technical Lead (Infotainment & Driver Interface)	Delphi Corporation	Auburn Hills, MI	Apr 23, 2016	$73,882
Associate II, Technical Leadership Program	Novartis Vaccines & Diagnostics	Holly Springs, NC	Sep 05, 2010	$69,389 - $75,000
Technical Program Management II	Freescale Semiconductor, Inc.	Tempe, AZ	Jan 09, 2016	$63,100 - $94,700
Technical Professional, Development Program	Hospira Inc., A Pfizer Company	Austin, TX	Aug 22, 2016	$63,000 - $67,000
Clinical Program Technician	CHDI Management, Inc.	Princeton, NJ	Aug 29, 2016	$55,000
Program Technician	University of Arkansas	Fayetteville, AR	Jun 16, 2010	$43,772
Program Technician	University of Arkansas	Fayetteville, AR	Jan 01, 2010	$41,058
Program Technician	University of Arkansas	Fayetteville, AR	Dec 30, 2013	$36,500
Network and Programming Technician	University of Idaho	Moscow, ID	Jun 25, 2010	$36,004
Program Technician	University of Arkansas Cooperative Extension Servi	Little Rock, AR	Aug 11, 2014	$34,736

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Top Skills for A Program Technician

Top Program Technician Skills

Customer Service
Data Entry
Safe Environment

You can check out examples of real life uses of top skills on resumes here:

Created, implemented and facilitated customer service initiative, building morale in the department and improving customer service.
Performed data entry and case management reporting.
Monitor clients to ensure a safe environment, record behaviors and issues through email/com log system.
Answered phone calls regarding order processing, faxed documents, typed correspondence and inventory control.
Assist farmers in reporting crops, land changes, and enrolling in FSA programs, and ensure their compliance.