Programmer analyst jobs in Parma, OH

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

One of our client which is having operations globally is looking a RPG Programmer for an Onsite to Cleveland, Ohio . Please find the below job description and request you to share me your resume to ************************ Job Title: RPG Programmer Location: Onsite to Cleveland, Ohio Duration: Full time with all the benefits Position Summary: We are seeking an experienced RPG Programmer to join our IT applications team in Cleveland, Ohio. The ideal candidate will have a strong background in IBM i (AS/400) systems development, maintenance, and modernization. You will be responsible for designing, coding, testing, and supporting RPG applications that are critical to our business operations. Key Responsibilities: Analyze business requirements and develop technical specifications for RPG applications. Design, develop, test, and implement new programs using RPG IV, RPG Free, and ILE techniques. Maintain, debug, and enhance existing RPG and CL programs. Write and optimize embedded SQL within RPG programs. Create and maintain data integrations with other systems (files, APIs, SQL databases, etc.). Troubleshoot and resolve application issues in a timely manner. Document system changes and technical procedures. Collaborate with business users, analysts, and IT team members to deliver system solutions. Participate in system modernization efforts, including converting older RPG code to free-format or newer platforms. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or equivalent work experience. 5+ years of experience in IBM i / AS400 application development using RPG (RPG III, IV, or Free-format). Proficiency with CL programming, DDS, and embedded SQL. Strong analytical and problem-solving abilities with a focus on accuracy and detail. Experience supporting production environments and troubleshooting legacy code. Excellent written and verbal communication skills. Ability to work on-site full-time in Cleveland, Ohio.

Akkodis is seeking a Business Systems Analyst with experience in Healthcare/Insurance/Claims for a direct hire full-time opportunity in the west suburbs of Cleveland, OH. Qualified candidates will have 3+ years of experience in an Analyst role along with strong technical skills in SQL. The Analyst will be responsible for delivering successful new client implementations of applications, as well as ongoing client support. Salary Range: $75-$85K plus 100% employer fully paid benefits and a large annual bonus, total base plus bonus will be about $95K-$105K plus fully paid benefits The is a great chance to join an established and continuously growing Cleveland-based employer! Business System Analyst job responsibilities include: Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client's business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyze inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product's technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology QUALIFICATIONS: 3+ years of experience in a Business, Data, or Systems Analyst or related role. Working knowledge and experience with SQL databases required. Must be able to write SQL queries, and have worked with SSMS, joins, tables, and troubleshooting. 1+ year of experience in payment processing systems, payors/payees, hospitals or healthcare providers, insurance, claims, billing or revenue within the healthcare industry is required. Must have worked with Visio or related flow charts/diagrams, along with Azure DevOps or Jira. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level organizational skill with the ability to prioritize and manage change. If you are interested in this Business Analyst role, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Kathy Becher at ************ or ***************************** Equal Opportunity Employer/Veterans/Disabled

Nigel Frank is partnering with an industry leading manufacturer in search of an ERP Solutions Analyst to help support and grow their global Microsoft Dynamics 365 (D365) platform, the biggest D365 project currently in America. A billion-dollar global leader, the company designs and manufactures capital equipment. With decades of experience and a commitment to innovation, they provide advanced technologies, reliable service, and deep expertise across paper-converting applications. The ERP Solutions Analyst will partner with business process owners and subject matter experts to improve user adoption, clarify processes, and ensure our ERP system meets evolving business needs. You'll maintain and enhance the D365 system, troubleshoot issues, and support updates that align with business goals. Working closely with key stakeholders, you'll translate business requirements into system solutions to drive clarity and efficiency. You'll demonstrate D365 Supply Chain Sales, Inventory, & Operations Planning solution to drive business adoption of D365 Planning Optimization. This intermediate role involves identifying continuous improvement opportunities, advising on new D365 features, and contributing to cross-functional projects. You'll support user adoption, mentor others, and grow your technical and leadership skills. Moderate travel is required to support global teams. The role reports to the Director of Applications. The Ideal Candidate: Bachelor's degree in Business, Management, Project Management, Computer Science, Engineering, or related field 5+ years' experience with 1-2 D365 F&O implementations in multinational companies Experience in Manufacturing A MUST Experience integrating enterprise systems (CRM, CPQ, ERP, Business Intelligence) Familiarity with Axtension, Bluestar, Microsoft Azure, MicroStrategy, or Power BI is a plus If you're passionate about ERP systems, thrive on collaboration, and want to grow your career in a dynamic, global environment-this could be the perfect fit. Apply Today!

GIS Mapper (Electrical Utility Expertise) Remote contract (with option to hire) Brooksource is seeking a skilled GIS professional to join our team supporting critical mapping initiatives for utility projects. This role ensures accurate mapping records that integrate with operational systems and capital programs. The ideal candidate combines strong GIS capabilities with a solid understanding of electrical distribution systems. Key Responsibilities • Update and maintain mapping records for capital projects, new business, and field changes using Esri ArcPro. • Ensure mapping accuracy to support operational workflows and outage management systems. • Interpret electrical devices and network components (switches, fuses, tie points, reclosers, SCADA controls) for proper integration into maps. • Collaborate with internal teams to reduce backlog and meet project timelines. Required Skills & Experience • Minimum 2 years of industry experience in GIS or utility-related roles. • GIS Expertise: Proficiency in Esri ArcPro and related mapping tools. • Electrical Knowledge: Familiarity with utility distribution systems and operational impacts. • Ability to understand how mapping decisions affect system reliability and customer service. • Strong attention to detail and problem-solving skills. Preferred Background • Experience working in a utility environment or electrical engineering technician role. • Exposure to grid modernization projects or outage management systems. • Ability to quickly ramp up on complex capital initiatives. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

@ Cleveland,OH ,USA. Requirement Details: Job Title: Senior Oracle Technical Analyst Duration : Long Term Skills : OIC,SCM, Oracle ERP, PL/SQL and SQL Job Description : Bachelor's degree in Computer Science or related field. 6+ years of professional IT experience. Strong Supply Chain Management (SCM) functional knowledge. Supplier domain knowledge. AP / PO knowledge. End-to-end Oracle ERP implementation experience. Preferable experience with Oracle Cloud. PL/SQL and SQL experience - must be able to access, write and execute SQL queries. Strong data conversion experience - will be identifying the rules for data conversion and supporting the integration between downstream environments. Excellent communication and interpersonal skills - will be heavily collaborating with cross-functional teams and external vendors. Plusses: Experience with Oracle Integration Cloud (OIC) If you are interested in the opportunity listed below, please forward your updated resume along with your current contact information, or perhaps you can recommend someone who would be interested in this position.

We are seeking an experienced Acumatica Software Developer skilled in C#, .NET, and SQL to design, customize, and integrate solutions for our Acumatica Cloud ERP platform. This individual will play a critical role in extending the functionality of Acumatica using its xRP Framework, SOAP/REST APIs, and customization tools. The ideal candidate has hands-on Acumatica development experience and is passionate about building efficient, scalable, and business-driven solutions. In addition to supporting ongoing Acumatica implementation projects, this position will also provide technical leadership, mentorship, and training to junior developers within the team. Key Responsibilities Design, develop, and implement custom Acumatica modules, screens, and reports using C#, .NET, and Acumatica's xRP Framework. Build and maintain integrations between Acumatica and other business systems using REST and SOAP APIs. Customize Acumatica ERP workflows, dashboards, and business logic to meet business requirements. Collaborate with business analysts, implementation consultants, and end users to gather requirements and translate them into technical specifications. Optimize SQL queries and stored procedures for performance and reliability. Support Acumatica implementation, configuration, and data migration efforts. Troubleshoot and resolve system issues, providing ongoing support and maintenance. Mentor and train other programmers in Acumatica development best practices, coding standards, and integration techniques. Stay current on new Acumatica releases and emerging technologies to continuously improve system performance and user experience. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience. 3+ years of experience developing with C#, .NET, and SQL Server. 2+ years of experience developing or customizing Acumatica ERP or similar ERP platforms. Strong understanding of Acumatica's xRP Framework and Customization Project Editor. Experience working with SOAP and RESTful APIs for system integration. Proficiency in Acumatica Generic Inquiries, DACs, Graphs, Reports, and Business Events. Experience with Acumatica Mobile Framework a plus. Solid understanding of ERP business processes (finance, distribution, manufacturing, etc.). Excellent problem-solving, analytical, and communication skills. Ability to mentor and guide other developers effectively. Preferred Qualifications Acumatica Developer Certification Experience with version control systems (Git, Azure DevOps). Familiarity with Agile/Scrum development methodologies. Prior experience supporting ERP implementation or consulting projects. Why Join Us Opportunity to work with cutting-edge cloud ERP technology in a growing organization. Collaborative and supportive environment focused on professional growth. Chance to shape business-critical solutions and mentor others.

What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. Purpose & Scope: Under the general direction of the department manager and the Teamcenter/CAD Admin team leader, serve as the Timken Company's TeamCenter PLM/PDM and CAD (ex: NX, Creo, AutoCAD, etc.) software global application administrator. Knowledge and technical support of CAD software packages in order to monitor and support so that they are up and running 24/7. Application monitoring such that the software license keys are available through the Timken network. Verify the electronic license key sheets are accurate and the annual software maintenance charges are correct. Manage the PLM/PDM and CAD software application upgrade projects - being aware of the new features and changes made in the next release of the software and its impact on the Business. Plan and coordinate global software rollout and the necessary end user training. Partner with the Timken Company Information Technology Infrastructure team to establish the engineering desktop and laptop configurations, make sure that the associated databases are running properly, and provide 2nd and 3rd level CAD Help Desk support. Requirement is for the associate to be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data Responsibilities: * Responsible for the daily maintenance and support of the global Teamcenter PLM/PDM and CAD software applications, resolving end user issues. * Establish and document procedural Best Practices. * Keeps abreast of new technical developments in the PLM/PDM/CAD field, recommending implementations and improvements, advising end user managers and the global engineering systems team of potential benefits to the Company. * Provide excellent customer service by meeting target dates and communicating well with the customers and team members. * Provide key performance metrics to the department manager. * Meet regularly with the vendor representatives to discuss Company needs and understanding of new PLM/PDM/CAD software developments, as well as hardware requirements. Technical/Functional Skills * Prior experience with administering, configuring, and installing PLM/PDM and 3D/2D CAD software. * Strong analytical and problem-solving skills with experience resolving ambiguous technical issues/requests. * Demonstrate aptitude in various computer languages (ex: C#, C++, XML). * Working knowledge of SQL and relational database skills * Experience with JSON data interchange format is a plus. Minimum Qualification: * Bachelor's degree in Engineering, Computer Science, Management Information Systems or related degree preferred with 2+ years' work experience in supporting PLM/PLM software. Equivalent years of experience and education may be considered. * Candidate must be a U.S. Citizen or a U.S. Green Card holder due to accesses to munitions/ITAR restricted data. This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

Job Description An IFS Developer is responsible for designing, developing, customizing, and maintaining solutions within the IFS Applications ERP ecosystem. This technical role requires a deep understanding of business processes as well as strong programming and analytical skills. The developer collaborates with cross-functional teams-including IT, business analysts, and end users-to deliver scalable ERP enhancements that improve business efficiency and innovation. Duties & Responsibilities: Solution Development: Design, develop, and implement customizations, integrations, and extensions within IFS Applications using relevant programming languages and tools such as PL/SQL, IFS Report Designer, and web technologies. System Analysis: Analyze business requirements in collaboration with stakeholders to translate them into effective technical solutions within IFS. Application Support: Provide day-to-day support for IFS Applications, troubleshooting issues, resolving incidents, and ensuring optimal system performance. Enhancements & Upgrades: Lead or participate in projects related to system upgrades, new module implementations, and process improvements. Creation of Custom Pages, Fields, Menus, Tabs and Events. Use Citrix Build Place/Harvest to deploy changes. Base Server Development, Forms Development, Integration Development, Reports Development, Data Migration, Custom Objects, Lobbies, Configurations, User Administration and IAL in IFS. Integration: Develop and maintain integrations between IFS Applications and other business systems using web services, REST/SOAP APIs, and third-party middleware. Documentation: Create and maintain comprehensive technical documentation, including solution designs, modification/change logs, and user guides. Preserve changes in Visual Studio. Quality Assurance: Perform unit testing, participate in user acceptance testing, and ensure all delivered solutions meet business requirements and quality standards. Collaboration: Work closely with business analysts, project managers, and end users to understand business processes and support continuous improvement. Security & Compliance: Implement and monitor system security and ensure solutions comply with relevant data protection and business continuity standards. Training: Deliver training sessions, workshops, or user support as needed to help internal teams maximize their use of IFS Applications. Qualifications & Requirements: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Technical Proficiency: Experience with IFS Applications ERP, IFS Developer Studio, SQL, PL/SQL, PowerShell and web technologies such as HTML, JavaScript, and XML. Proficiency in Visual Studio. Experience in Oracle database objects: Procedures, Functions, Packages, Triggers, Cursors, Tables, Views, DB links and Complex queries Business Process Knowledge: Familiarity with core business processes such as finance, supply chain, manufacturing, part management, sales, and CRM as they relate to ERP functionality. Problem-Solving: Strong analytical and troubleshooting skills with the ability to resolve complex technical issues. Project Management: Experience managing or working within software development projects, including meeting deadlines and coordinating with multiple stakeholders. Communication: Excellent verbal and written communication skills for effective collaboration and documentation. Adaptability: Ability to quickly learn new technologies and adjust to changing business requirements. Attention to Detail: Commitment to delivering high-quality work and ensuring accuracy in coding, testing, and documentation. At least 5 years of development experience supporting IFS ERP Applications IFS Certification: Formal certification in IFS Applications or related modules. ERP Implementation Experience: Prior involvement in full-cycle ERP implementations, upgrades, or migrations. Integration Expertise: Hands-on experience integrating IFS Applications with other ERP systems or cloud-based solutions. Reporting Tools: Experience with IFS Business Analytics, SSRS, Crystal Reports, and Power BI reporting platforms. Software Development Life Cycle right from inception, requirement specifications, planning, design, testing, implementation, and maintenance. Experience with Microsoft SharePoint Online, Power Apps, and Power Automate (Flow) Practical experience with Microsoft Office Suite (Access, Excel, Outlook, Word) Schedule: Fulltime Standard office hours with flextime Ideally located in PLP's Corporate office - 660 Beta Drive Benefits: 401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years Enrollment in company profit sharing after two years Medical, dental & vision insurance, including free preventative care Wellness & Employee Assistance Program (EAP) Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, paid company holidays, and vacation purchase program Short & long-term disability Parental & family leave; military leave Inclusive & welcoming company culture Career development & tuition assistance Student loan debt repayment program Click here for additional information

Job Details Experienced StepForward Main Office - Cleveland, OH Full-Time 52 Weeks 4 Year Degree $49037.00 - $61297.00 Salary Monday - Friday (8:00am - 5:00pm) Information Technology Purpose of Classification: As the Information Systems Analyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments. Essential Functions: Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals. Install, configure, and maintain computer hardware, operating systems, and software applications. Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support Implement and maintain secure network connectivity between on-premises and cloud environments Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365 Provide technical support and training to end-users on network-related issues Collaborate with cross-functional teams to ensure seamless integration of network solutions Stay up-to-date with the latest networking & cloud technologies best practices Additional Functions: Performs other related duties as required. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Cisco Certified Network Associate (CCNA) CompTIA Network+ or Security+ Additional Requirements/Conditions of Employment: Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s). Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. Responsible for the implementation, maintenance, and support of the company computing environment. May work closely with first-tier support staff to solve system problems. Ensures smooth integration of all systems in the environment, providing technical support as required. Prepare documentation that will assist in the maintenance and recovery of the systems. May serve as an internal consultant to developers, assisting them in server support, security, and other development issues that will aid the process. **Essential Duties and Responsibilites:** + Intermediate level administration of all enterprise LAN systems, including installation, configuration, upgrading, troubleshooting and supporting both server hardware and software, as well as desktop hardware and software. + Develop close working team-based relationship with Technical Architects and other Systems Administrators to enable efficient management of solutions. + Participate at an intermediate level in the logical and physical design of systems architecture services. + Develop operational standards + Build and monitor servers, maintaining the environment and applications at an intermediate level as required. + Validate and install Windows operating systems to ensure the currency and supportability of the computing environment. + Implement operating systems and applications patches and service releases as required. + Implement 3rd party and custom developed applications as required. + Provide intermediate level technical support to customers and developers during the design and coding of applications + Diagnose server operation problems and work with hardware support vendor to coordinate server repair + Demonstrated ability to understand customer plans, problems, processes and requirements. + Off hours support, as necessary **Education and/or Work Experience Requirem** **ents:** **Required:** + Bachelor's degree in Business Administration or Computer Science or equivalent experience ' + 4+ years of hands-on experience in Windows operating systems administration, particularly Cluster Server support, security, remote monitoring and support, replication, quota limits, desktop integration, data recovery and system backup + 2+ years of network protocols and directory services such as TCP/IP, LDAP, Active Directory + 2+ years of experience of hardware server platforms such as HPE. + Familiar with UNIX or Linux operating systems. + Must exhibit a strong orientation in two or more of the following skill sets: + Windows O/S, VMS + Internet Information Server, TCP/IP, SMTP, IMAP, MAPI, POP3, LDAP, IMAP4, HTTP, HTTPS, Microsoft Exchange/Outlook or comparable e-mail solution, + Windows directory (Active Directory) and domain model, Security and authentication model services, Web and database services, Media services, Communication (VPN, RAS, Radius), + Clustering architecture and distributed client connections over multiple servers (e.g., MSCS). Administrative exposure to Server hardware platforms, such as HPE. Administrative exposure to Transaction Server and/or competing products. + Extensive knowledge of one of the following database platforms: Microsoft SQL Server, Oracle. + Specific Database skills in: Database Set Up and troubleshooting, Stored Procedures, Triggers, Functions, Aspects of High Availability: Clustering, Mirroring, Log Shipping, Backup and Recovery. Proficiency in scripting languages such as PowerShell, Python, Bash, or JavaScript, with a strong understanding of writing clean, efficient, and reusable code. + Hands-on experience in automating operational tasks such as system provisioning, configuration management, patching, monitoring, and reporting. + SAN/NAS and related mass storage media administration **Preferred DBA Specific Skills/Knowledge:** Knowledge of data management services (i.e., SQL Server) and application management services (i.e., DCOM, .NET) is desirable. Must exhibit a strong orientation in two or more of the following skill sets: + Working knowledge of Active/Active or Active/Passive clustering, including system builds. + Working knowledge of database log shipping, replication and mirroring + Strong hardware experience for database servers, specifically on storage configuration and management + Data Warehouse experience with configuration and management of server environment. Experience with table partitioning and sliding window technique + Perform best practices for all aspects of a database environment: Implementations, Troubleshooting, off-hour maintenance and collaboration with Development and Systems Management Team members. + Experience on more than one Database platform + Familiar with building and supporting SQL SSIS packages + Setup, support and maintenance of SQL Server Reporting Services (SSRS) + Have high level skills in the following operating systems: Windows Server 2008 to Windows Server 2025 + Strong experience in writing scripts for troubleshooting and maintaining SQL servers as well as importing and exporting data **Working Conditions and/or Phyisical Requirements** + Working conditions associated with normal office environment. + Ability to operate standard office equipment (e.g., computer, telephone, copier, printer, etc.). + Ability to effectively communicate in both small and large groups and settings. + Ability to traverse between multiple locations in Ohio and Pennsylvania as needed. + Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards. + Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. To apply: 1. Click 'Apply Now' to the role of interest, upload your resume and complete the application. 2. Those that match our qualifications will be contacted to schedule a phone interview. Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You. _Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._ _Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _ _This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _ \#LI-LK1 \#LI-Hybrid

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual! We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing. We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business. We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about. Bring your best! What's the role? The responsibility of the role is to advocate and promote the effective use of technology within the network office (NO) territory and facilitate the use of new and existing technologies into the financial advisor's practice and workflow of all NO team members (e.g. CRC, SET, DNOS, Recruiters etc.). Apply a holistic consulting approach on an individualized basis to promote efficient and value-added utilization of technology to achieve individual goals and objectives. This is a full-time, on-site resource, responsible for the coaching, training, mentoring NM's technology suite to financial advisors and team members in local network, district, and detached offices. This position requires 100% onsite availability in Cleveland, OH. This is a full-time, on-site resource, responsible for the coaching, training, mentoring NM's technology suite to financial advisors and team members in local network, district, and detached offices. Primary Duties & Responsibilities: Establish, build and maintain relationships with key roles including financial advisors (FA), FA teams, NO leadership and team members to understand their individual business needs. Develop deep understanding of insurance and investment product sales cycle to consult to the effective implementation of technology throughout the cycle. Proactive engagement with NO leadership, NO team members, FAs and their teams, Home Office (HO, corporate office) leadership to ensure effective and efficient use of NM's technology suite to maximize advisor and client value. Tailor consultative approach so that the specific benefits for each unique audience who will be using the technology are clearly demonstrated and understood. Act as feedback loop to HO leadership to ensure tech applications meet the needs of end-users and clients. Identify gaps and inefficiencies where the financial advisors can apply use of new or existing technology to improve their practices. Articulate the benefits of leveraging technology to drive a positive client and advisor experience throughout the sales cycle. Ensure financial advisors and NO team members comprehend the specific benefits the use of technology will offer (e.g. increased productivity through time savings, increased sales, recruitment, improved client experience etc.) Partner with, and independently develop sound recommendations to NO leadership to assist them in establishing goals. Lead strategic planning, engagement, and execution efforts to ensure goals are attained and benefits realized. (e.g. increase field or recruitment productivity, capitalize on expense/revenue benefits through staff redeployment/reduction based on efficiencies gained etc.) Consult to NO training leadership teams on teaching and reinforcing technology use best practices throughout the sales cycle with new and existing financial advisors. Partner with NO and HO leadership to ensure a consistent messaging in promoting the proper use and integration of technology and proven business building benefits. Develop individualized action plans to assist FAs in leveraging technology in their business practice. Plan, schedule, and facilitate classes using established curriculum to leverage technology as a sales cycle productivity tool. Collaborate with appropriate resources to ensure relevant technology education is provided to the financial advisors and their staff. Consult to and partner with NO training team in leading Financial Planning Academy sessions to promote and deliver usage strategies on key technologies needed for a successful FA onboarding and development. Support technology rollouts making users aware of benefits, preparation, and training needed for successful deployment. Attend mandatory classes, conferences, and training sessions to remain current with changing technologies. Track and report engagement efforts and effectiveness to corporate and local management teams. Qualifications Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience. Minimum of 5 years' experience to include the following: Experience can run concurrently or in addition to each: Five + years of consultation experience working with professionals in financial services or similar industry with demonstrated ability to build/develop relationships at various position levels through a consultative model. Minimum of three years' experience in coaching/training individuals how to optimize their business through the use of technology is highly desirable. Minimum of three years of coaching and training experience preferred Minimum of five years financial services industry experience preferred Demonstrated ability to understand software technology focused on sales practice and the ability to articulate the benefits and uses to select audiences Ability to build and maintain relationships. Proven ability to consult and drive measurable improvements in an outcome based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) Demonstrated ability to lead and facilitate groups of people. #LI-Onsite Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Job Description WE'RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further. Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let's chat! FULL STACK APPLICATION DEVELOPER (Golang + Typescript) We are evaluating both contract and full time options for this position. What experience should you have: 8+ years professional application development experience. 3+ years with Go (Golang). 3+ years with TypeScript for front-end development. 2+ years with SQL/PostgreSQL. Proficiency with Docker and Docker Compose. Strong experience with Git (preferably GitHub) Hands-on experience building and deploying applications on a cloud platform (preferably Google Cloud Platform (GCP)). What you'll be doing in this role: Clearly explain technical concepts, work effectively across cross-functional teams, and engage stakeholders. Guide junior developers, influence best practices, and provide technical direction. Demonstrate professionalism, build trust, and manage client expectations. Handle ambiguity, shifting priorities, and complex challenges with a solutions-oriented mindset. What you'll need to accomplish in your first year: Successfully design and build secure, scalable cloud-native applications on Google Cloud Platform (GCP) that meet client needs and integrate effectively with data and AI solutions. Mentor and upskill junior developers in GCP and modern engineering practices, contributing to a higher overall team capability and establishing/influencing best practices across the firm. Drive and contribute to cloud migration initiatives and application modernizations, with a clear focus on improving scalability, security, and efficiency of existing systems. Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more. Apply today or check out all our opportunities! By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

: The McCarthy, Burgess & Wolff, Inc. (MBW) Developer is responsible for the programming and development efforts of the MBW Programming and Development department. The Developer ensures software programming and development standards are met, and that all modifications, additions, etc. to MBW's custom programs are documented accurately and in a timely fashion. Essential Job Functions: Perform and document all development jobs in an efficient manner. Works closely with Senior Developer and Software Engineering Manager to ensure all programming and development efforts are coded, tested, and implemented correctly. Develops programming systems making specific determinations about system performance. Responds promptly and professionally to bug reports. Reviews and repairs legacy code. Conducts system analysis and development to keep systems current with changing technologies. Analyzes, designs, and coordinates the development of software systems to form a basis for the solution of information processing problems. Diagnoses and troubleshoots problem programs, and design solutions to problematic programming. Makes recommendations which yield a more cost-effective product. Writes, edits, and debugs new computer programs for assigned projects, including necessary records and desired output. Proofs new programs to identify needed changes to assure production of a quality product. Tests new programs to ensure that logic and syntax are correct, and that program results are accurate. Documents code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level. Uses available tools and equipment involved in performance of essential functions of programming including measuring instruments. Communicates with Software Engineering Manager regarding programming needs and performance. Reviews feedback from analysis/training staff about performance considerations/usability issues concerning software specifications and implementation. Reviews, to the extent possible, changes in code and the environment that will affect system performance. Provides training and technical support to peers for various projects. Writes, edits, and debugs computer programs to achieve desired output. Reads, comprehends, adheres to, and enforces any and all applicable ISO policies.

Acumen Solutions drives excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy that combines the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve this extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity. We apply this same focus on excellence to our unparalleled social responsibility program, generating sustainable impact across our local communities. Engage with us at *********************** or on Twitter @AcumenSolutions. Acumen Solutions is hiring a Mule ESB Software Developer in the Cleveland/Akron, OH Area . If you are looking for exciting opportunities to work with the latest in data integration opportunities and want to be a part of the exciting growth in our Cleveland Technology Center, Acumen Solutions is interested in you. In return, we offer you the opportunity to become skilled at delivering leading-edge technology solutions and gain a depth and breadth of experience that can accelerate your career as we grow our business in Cleveland. Job Description Specific Duties Work with customers and architects to implement MuleSoft's AnyPoint platform to solve business challenges Participate in the full application life cycle from technical design to development, testing, and deployment using Mulesoft development tools Maintain multiple on premises and/or cloud systems Interact directly with customer, development team, and other stakeholders to ensure customer success Work with technical teams and senior architects to finalize architecture specifications, and creates design as it relates to the customization and/or integration of software solutions Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments Work with other integration developer team members to help grow integration knowledge within the company Qualifications Experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JAXB) Experience with at least one of the leading enterprise databases (Oracle, DB2, MS SQL) Experience working with XPath expressions and functions. Working knowledge of XSLT and JSON Experience with some webservice core standards like UDDI, WS-*, HTTP, WSDL, SOAP, REST Experience with some web service processes like JDBC, JMS, AMQP, XML, XSLT, JSON, BPM Experience with messaging infrastructure and queuing using some of the aforementioned technologies Experience using integration methodologies and design patterns Experience integrating with Cloud/SaaS applications, packaged applications and legacy applications Experience with Data Analysis, Data Warehousing Required Mule Specific Experience Experience in developing flows using Mule Anypoint Studio Experience in deploying/managing Mule flows to CloudHub Experience securing the APIs using Mule platform on the CloudHub Experience in designing, developing and managing APIs using Mule API gateway/portal Experience using other middleware tools such as Cast Iron, Informatica, etc. Additional Information Benefits Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits, and 401k. About Us As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. EOE M/F/V/D VEVRAA Federal Contractor

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Associate Software Developer is generally-skilled in all areas of front-line IT customer support. Provides first level support to STERIS employees for end user problems and requests as relates to the Pro WFM time and attendance software. Provides remote computer support to USA and Global facility and home based users. Uses problem recognition, research, isolation and resolution steps to diagnose hardware, software and Pro WFM application problems. Performs wireless device support. Monitors and responds to problems assigned in a ticketing system recording conversations and troubleshooting in detail. Assists with training customers on web and mobile versions of Pro WFM. Escalates problems to appropriate I.T. resources when needed. Provides wireless device configuration and administration. Configures and maintains physical clocks. Submits support tickets with UKG for problem resolution and questions that STERIS IT is unable to answer. Creates and maintains standard operating procedures and knowledge base articles. Configures the Pro WFM application per guidance from the user community. Maintains schedules and assists in training users to perform this maintenance. What You'll do as an Associate Software Developer End User Support - * Provide first level support to STERIS employees. * Provides digital and phone support for end user problems and requests. * Diagnose hardware, software and Pro WFM application problems. * Uses appropriate problem recognition, research, isolation and resolution steps. * Perform wireless device troubleshooting. * Keeps detailed record of customer conversation and troubleshooting steps to resolve an issue. * Provides support for facility, remote facility and home based users. * Provides support for USA and other global facilities. * Monitors and responds to ticketing system assignments. * Assists with training customers on Pro WFM web and mobile applications. * Escalates when needed; notifying appropriate I.T. resource. End User Administration - * User setup for Pro WFM accounts. * Configures and deploys mobile devices and performs wireless administration. * Creates and maintains standard operating procedures and knowledge base articles. * Updates Pro WFM configurations and maintains rules and schedules. The Experience, Abilities and Skills Needed * High School Diploma or GED/Vocational/Technical Degree Preferred * At least one year of experience in an IT technical support position. Soft skill proficiency is critical: * Telephone etiquette with professional verbal and written communication skills * Professionalism and cooperation when working with Customers, team members and management is essential. * Listening and questioning skills * Self-starter who adapts readily to changes in workload, staffing and scheduling * Able to receive formal/informal training and retain the information so that it may be applied later at an independent level. * Able to multi-task and seek out the appropriate resources independently to resolve issues. Technical proficiency: * Account Management/Passwords * Software: Windows Operating System, current and prior versions. Including entire Microsoft Office Suite * Hardware: Computers, laptops, tablets and desktops * Wireless - smart devices What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements. Here is just a brief overview of what we offer: * Competitive Pay * Extensive Paid Time Off and (9) added Holidays. * Excellent healthcare, dental, and vision benefits * 401(k) with a company match * Long/Short term disability coverage * Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Continued training and educations programs * Excellent opportunities for advancement in a stable long-term career * #LI-KS1 #LI-Hybrid Pay range for this opportunity is $65,000-$75,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Are you passionate about software development and making a difference through technology? Join On Now Digital in shaping the future of software solutions and innovation! On Now Digital, a Good Place company, specializes in delivering easy-to-use software solutions that simplify complex data. With over 50 years of combined experience, we're passionate about serving our clients with excellence. We focus on electric power system software that helps businesses monitor and optimize the health of their critical industrial assets. We're looking for a Software Developer to help us continue building impactful, cutting-edge software solutions. If you're someone who thrives in a collaborative environment and enjoys both front-end and back-end development, this is the opportunity for you! What You'll Do: Develop and maintain software solutions across the full stack, contributing to all phases of the software development lifecycle (SDLC). Work closely with business leadership to turn customer needs into tech-driven solutions that deliver real value. Develop, test, deploy, and maintain both front-end and back-end software systems. Collaborate on designing and improving user interfaces to ensure user-friendly experiences. Help ensure quality, security, and efficiency in everything you build. Work with modern tools and technologies to create innovative software that drives business success. Stay ahead of the curve with continuous learning and implement the latest advancements in technology. Work well in a fast-paced, collaborative team environment. What We're Looking For: 4+ years of experience in web application development, including both front-end and back-end systems. Strong proficiency with C#, .NET Core/Framework, Typescript, SQL, HTML5, CSS3, JavaScript, and Angular (or similar frameworks). Experience integrating middleware, ERP, and CRM systems. Familiarity with IIoT devices and data collection systems. Azure experience is highly desired. Unit testing proficiency and tools, such as NUnit or MSTest experience. Excellent problem-solving skills, creativity, and a proactive mindset. Strong communication skills with a collaborative, team-oriented approach. A Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Why Join Us? Be part of a purpose-driven company with a commitment to making a positive impact on communities, people, and organizations. Work in a collaborative, entrepreneurial, and continuously improving culture. Enjoy flexible work options, competitive compensation, and a comprehensive benefits package. Help build software that directly benefits businesses and industries working toward sustainable growth. Ready to take your career to the next level while contributing to meaningful work? Apply now and join a team that values integrity, growth, and innovation. On Now Digital is a Good Place Holdings company. Good Place Expectation: All employees play a key role in furthering the organization's purpose and vision through commitment to Good Place principles and values. GPH Purpose: The purpose of Good Place Holdings is to provide people the opportunity and encouragement to grow to their full potential, to build up Good Places in the communities where we live and work, while being economically regenerative.

Kenda is a recognized leader in tire/wheel production, with over 12,000 employees worldwide, where quality, honesty, and customer service are core values. We offer premium performance at a value price in a variety of tire markets that include: passenger car and light truck, powersports, bicycle, wheelchair and specialty tires. This position is an opportunity to be part of a “world-class” organization, with excellent advancement and growth opportunities. Headquartered in Taiwan, the company supplies original equipment to many international automotive industries. With tire factories in Taiwan, China, Vietnam, and Indonesia, Kenda is currently ranked in the top 25 tire companies in the world with global sales of approximately US $1.2 billion. Kenda American Technology Center Kenda American Technology Center (KATC) is responsible for advancing Kenda's global design capabilities and developing new automotive, powersport, and bicycle tires for the North American marketplace. KATC was established in 2014 and is located in North Canton, Ohio. KATC currently has a staff of 50 and is expected to grow to 70~80 employees as Kenda expands its North American customer base. Departments include Tire Development, Tire Research, Tire Testing, and Tire Materials. Facilities include a Tire Testing Laboratory, Rubber Mixing Laboratory, and Material Analysis Laboratory in addition to the R&D office space. Position Overview: Kenda's research group focuses on providing leading edge tire technology and applications to improve the tire design and development process. A software developer is responsible for implementing existing design processes, building applications to perform scientific analyses, and maintaining infrastructure systems to aid in the global expansion of tire development operations. An individual in this position will work alongside the computer aided engineering team to develop software applications to improve the tire design and research functions. We are looking for a motivated problem solver that is proficient in React, Django, or C# development and can work on a team composed of software developers & mechanical engineers to support our digital twin technologies. *This is an on-site position* Benefits: Competitive salary depending on qualifications and relevant experience. Benefits package includes medical, dental, life, accident, critical care, and short-term & long-term disability insurances. 401K retirement program with employer match. Paid holidays, sick time, vacation time and maternity/paternity leave. Employee purchase pricing on automotive, power sport and bicycle tires. Collaborative learning environment. Welcoming and relaxed office culture. Skills & Experience: Experience in at least one or more modern programming languages: Python, C++, C# Experience with Linux and Windows OS Experience with Git and distributed version control systems Problem solving is necessary Experience with web frameworks Django, Angular, or React a plus Experience with HPCs/scientific computing a plus Responsibilities: Develop and implement internal applications for tire development processes. Maintain and update existing customized software applications. Collaborate with engineering teams to analyze problems and identify solutions. Refine global processes and streamline complex systems. Work with end users for application release and support. Location & Travel: This position is an on-site position at our North American R&D center in North Canton, OH. Occasional travel to our international R&D centers may be required (Taiwan, Germany). Equal Opportunity Employer (EOE)

Works with a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs) . Influence scope of work for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems; understands the SDLC and its impact on deliverables. Translate business requirements into user stories / use cases, and technical requirements, and convey with appropriate level of detail to the development team. Leading ongoing reviews of business processes and developing optimization strategies Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Broaden expertise of the business and work with technical and business teams to support business objectives. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Required Qualifications: A minimum of 5 years of experience in business analysis Proven experience in eliciting requirements (business and technical) and testing for moderately to highly complex systems Proven experience in generating requirements, use cases, acceptance criteria, etc. Strong written and verbal communication skills including technical writing skills Strong team player Ability to work independently Preferred Qualifications: Bachelor's degree in IT / Computer Science Experience in vendor system integration Experience in converting data from one system to another system. Experience within a technology environment, including Change Management and Security & Risk considerations Familiarity with Agile mindset, e.g., Agile, Scrum, Kanban approaches Previous hands-on experience with Jira/Confluence is preferred but not mandatory Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools