Call Center Agent jobs at Progressive

Express Scripts is currently seeking a Customer Service Senior Representative. In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems. **RESPONSIBILITIES:** + Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches. + Complete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy. + Work with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service. + Work with various staff, departments, and prescribers via fax, email, IM, and phone. Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask. + Manipulate multiple Excel documents to determine what needs to be completed and urgency of completion. + Respond timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules. + Investigate/research issues and provide resolution. + Take initiative for problem solving with ability to multitask effectively and use critical thinking. + Correct and timely entry of data in appropriate systems. **QUALIFICATIONS:** + High School education or GED required. + 5+ years of relevant Customer Service experience. + High proficiency and regular use of Excel and Outlook required. + A pro-active work ethic with ability to be managed/trained virtually. + Detail orientation. + Excellent written and oral professional communication skills. + Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.98 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Benefits/Perks: For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility Excellent career path and mostly recession-proof industry Base pay plus commissions (based on minimum production requirement) Bonuses Paid Time Off Professional Development Job Stability in a growing industry We'll reimburse you for the Property and Casualty Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Requirements: Possess a valid drivers license and a source of reliable transportation. You must be willing to obtain an Insurance license. About our Agency I have over 20 years of Insurance experience and am looking to grow.

Job Description Join our team at Allstate - Arizona Integrity Insurance, where your passion for helping others and providing excellent customer service can truly shine. As a Fully Remote Licensed Insurance Customer Service Representative, you'll be the face of our company, building strong, trustworthy relationships with our clients. We take pride in our community-focused approach, ensuring that each of our clients feels valued and heard. In this fully-remote role, you'll provide personalized assistance to policyholders, handling their queries and enhancing their experience with us. You'll have the opportunity to collaborate closely with an enthusiastic team dedicated to making a difference. Your positive impact will be felt as you help clients navigate their insurance needs in a professional yet inviting environment. Base pay of $50,000 - $70,000 per year, depending on experience Work from home (fully remote) Paid time off (PTO) and paid holidays 401(K) retirement plan Professional mentorship and growth opportunities Let's make a positive impact together at Allstate - Arizona Integrity Insurance! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule 401(k) retirement plan Hands on Training Professional Development Mentorship Responsibilities Client Assistance: Provide exceptional customer service to clients by addressing inquiries and resolving issues in a timely manner. Policy Administration: Assist clients with policy modifications, renewals, and cancellations, ensuring all changes are accurately documented. Claims Support: Guide clients through the claims process, providing necessary advice and support to facilitate a smooth experience. Relationship Management: Develop and maintain positive relationships with clients to foster loyalty and encourage repeat business. Communication: Effectively communicate policy details and coverage options to clients, ensuring they have a clear understanding of their insurance needs. Compliance: Adhere to all company policies, procedures, and regulations, ensuring all customer interactions meet or exceed quality and compliance standards. Requirements Licensing: An Active Property & Casualty Insurance License is required. Experience: A minimum of one year in an insurance customer service role is required, demonstrating capability in policyholder interactions. Experience: Must have previous Allstate experience. Communication Skills: Strong interpersonal skills with the ability to convey complex information clearly and persuasively to customers. Problem-Solving: Proficient at resolving client issues efficiently while maintaining a positive client experience. Organizational Skills: Ability to manage multiple tasks and priorities within deadlines, ensuring all client needs are addressed timely. Attention to Detail: Ensures accuracy and thoroughness in policy maintenance and updates. Team-Oriented: Works collaboratively within a team to uphold company standards and ensure client satisfaction. Product Knowledge: Comprehensive understanding of insurance products and services to support sells and customer inquiries effectively.

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Your career at Nationwide includes a 7-week training program designed to set you up for success and confidence in your new role. Your virtual training schedule will be Monday-Friday, 9 AM - 5:30 PM ET. Post-training schedule hours for this role could fall between the time frame: 8 AM - 11 PM ET Monday to Friday, with a potential of a Saturday shift, which would be 9 AM - 6 PM ET. This role will be hired on a Successflex basis and follows a hybrid work schedule, with 2 days in office and 3 days remote work each week during training and post training. Candidates must live within a 35-mile radius of the following office locations: Ohio - Three Nationwide Plaza, Columbus, OH 43215 Arizona - 18700 North Hayden Rd, Scottsdale, AZ 85255 Licensing Requirements: This role requires you obtain, the Securities Industry Essentials (SIE), Series 6, and Series 63 licenses. The SIE license must be obtained either prior to your start date or within the first 120 days of employment. The Series 6 and Series 63 licenses must be obtained either prior to your start date or within the first 180 days of employment. Your total rewards package includes a minimum salary of $46,345 ($23/hr) with a competitive benefits package. Benefits: We offer a competitive benefits package which includes: · Paid time off · 401(k) with company match of 50% on the first 8% you contribute · Company-paid retirement (pension) plan · Comprehensive medical, dental and vision benefits Hybrid and work from home opportunities · Educational assistance · Exclusive insurance discounts Training: We will provide you with our award-winning 7 week training program #LI-CB2 Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you! As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate Nationwide's marketing strategies when communicating with customers. Job Description Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other responsibilities as assigned. Reporting Relationship: Reports to Supervisor/Manager and does not have direct reports. Typical Skills and Experiences: Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position. Experience: One year of experience in customer service, sales related occupations. Knowledge, Abilities and Skills: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Eligible (Non-Exempt) Working Conditions: Call center environment. Extended periods of time sitting in front of a computer and taking phone calls. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Are you bilingual in Spanish and English with an insurance license looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting January 26,2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you'll play a key role in supporting Safeco's leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we're excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting January 26,2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you'll play a key role in supporting Safeco's leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. This is a remote position; however, candidates applying for this posting should reside within the Eastern Time zone. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: * Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. * Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. * Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. * Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. * Accurately maintains and tracks data across various computer systems. Qualifications * Property & Casualty License or a Personal Lines License. * Associate degree in a business-related field or equivalent experience required. * A minimum of 6 months' related work experience is required with customer service experience preferred. * Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. * Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. * Must have the ability to handle confidential and proprietary information. * Proficiency with computers is mandatory. * Knowledge and ability to use Microsoft Office tools is necessary. * Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we're excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Are you bilingual in Spanish and English with an insurance license looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting January 26,2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you'll play a key role in supporting Safeco's leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: * Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. * Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. * Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. * Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. * Accurately maintains and tracks data across various computer systems. Qualifications * Property & Casualty License or a Personal Lines License. * Associate degree in a business-related field or equivalent experience required. * A minimum of 6 months' related work experience is required with customer service experience preferred. * Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. * Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. * Must have the ability to handle confidential and proprietary information. * Proficiency with computers is mandatory. * Knowledge and ability to use Microsoft Office tools is necessary. * Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we're excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls. SHIFT: Sunday, Monday, Thursday, Friday: 5:00am-3:30pm This role is Worksite dependent and can only be performed onsite. ESSENTIAL FUNCTIONS: Conduct daily/weekly cycle counts of inventory. Maintain an accurate physical count of product in dispensing and overstock locations. Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies. Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling. Work with warehouse Associates to maintain accurate placement of drugs in locations. Set up of new items and resources in software as needed (Oracle and Safire). Continually update Inventory Descriptions in Dispensing software. Assist Operations Managers/Supervisors with all inventory reports. Performs related duties as required. QUALIFICATIONS: 1+ years of relevant experience highly preferred. High School Diploma or GED required. Working knowledge of inventory control practices. Intermediate computer skills including Microsoft office: word, outlook, excel. Ability to understand mathematical conversions. Must be detail-oriented and pay close attention to accuracy. Ability to effectively establish rapport; present information and respond to questions related to inventory. Excellent verbal and written communication skills. Ability to quickly resolve problems and develop favorable solutions. Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions. Must be able to lift 50 lbs. Must be able to be on feet for entire shift; walking, bending, and lifting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls. **SHIFT:** **_Sunday, Monday, Thursday, Friday: 5:00am-3:30pm_** **This role is Worksite dependent and can** **_only_** **be performed onsite.** **ESSENTIAL FUNCTIONS:** + **Conduct daily/weekly cycle counts of inventory.** + **Maintain an accurate physical count of product in dispensing and overstock locations.** + **Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies.** + **Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling.** + **Work with warehouse Associates to maintain accurate placement of drugs in locations.** + **Set up of new items and resources in software as needed (Oracle and Safire).** + **Continually update Inventory Descriptions in Dispensing software.** + **Assist Operations Managers/Supervisors with all inventory reports.** + **Performs related duties as required.** QUALIFICATIONS: + 1+ years of relevant experience highly preferred. + High School Diploma or GED required. + Working knowledge of inventory control practices. + Intermediate computer skills including Microsoft office: word, outlook, excel. + Ability to understand mathematical conversions. + Must be detail-oriented and pay close attention to accuracy. + Ability to effectively establish rapport; present information and respond to questions related to inventory. + Excellent verbal and written communication skills. + Ability to quickly resolve problems and develop favorable solutions. + Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions. + Must be able to lift 50 lbs. + Must be able to be on feet for entire shift; walking, bending, and lifting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Job Description Our office is growing fast and we need People who we can learn and think on their feet! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. No prior experience is necessary, but is a great way to connect with customers at the start of your new position!? Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Licensing Assistance Responsibilities Process customer policy change requests. Complete customer reviews and discover cross-sell opportunities. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for our Financial Specialist to meet prospective customers. Responds to all inquiries, service requests, and sales requests within specified time frame. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Property & Casualty License (Does not have to be licensed currently)

Job Description Join the vibrant team at Allstate - Harnack Family Insurance in N. Canton, Ohio, as a Customer Service Representative. As part of our grounded and community-focused office, you'll be at the forefront of ensuring our clients receive exceptional service. In this inviting role, you will be the friendly face and voice of our agency, helping to build strong, lasting relationships with our valued clients. Your positive attitude and commitment to excellence will make you an indispensable part of our team. No remote work herethis opportunity offers the chance to engage with clients and co-workers face-to-face, fostering a supportive and collaborative office environment. If you have a knack for problem-solving and a passion for helping others, we encourage you to become a part of our family-oriented team. Apply now and help us continue providing outstanding service to our community! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Client Assistance: Provide exceptional customer service by responding to inquiries through various communication channels, ensuring customer satisfaction. Issue Resolution: Address and resolve customer issues promptly, maintaining a positive and professional demeanor at all times. Policy Management: Assist clients with policy changes, billing inquiries, and coverage options while ensuring accuracy and compliance. Record Maintenance: Accurately document customer interactions and maintain up-to-date records in the company's CRM system. Team Collaboration: Work closely with team members to ensure a seamless experience for customers and support overall team goals. Continuous Improvement: Keep up-to-date with insurance products and policies to provide informed guidance to customers, continually enhancing service delivery. Requirements Education: A high school diploma or equivalent is required. Experience: Customer service experience in the insurance sector is preferred. Communication: Excellent verbal and written communication skills are essential. Interpersonal Skills: Strong aptitude for building relationships with clients and colleagues alike. Problem-solving: Ability to handle and resolve client issues effectively and efficiently. Detail-oriented: Keen attention to detail to ensure accurate record-keeping and policy information. Computer Skills: Proficiency in standard office software, including Microsoft Office Suite. Adaptability: Comfortable working in a dynamic and fast-paced environment, with a willingness to learn new skills. Team Player: Ability to work collaboratively within a diverse team setting, contributing positively to team goals.

Looking for a new career or a great internship to build your resume ? Look to Farmers and the Hoag Agency The ideal candidate is a self-starter, and exhibits excellent interpersonal skills to handle client's needs - in person or over the phone. Attention to detail, follow-through and eagerness to market our products are very important in handling daily activities around the office. Good organizational skills and an ability to prioritize are a must. This position has the potential to develop into a rewarding career in insurance, with unlimited possibilities. Pay is based on experience. What The Hoag Agency Offers? Unlimited potential and growth Great resume building internship for a college student. (We will work with you to get college credits from your university) Paid Training and Licensing Flexible schedule Competitive pay for experienced candidates, especially those already holding an insurance license Send resume to khoag@farmers agent.com. Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry. Job Description Determine client requirements and expectations in order to help the client identify specific products and solutions Cross-sell/up-sell products to existing clients Keep records of client interactions and transactions Assist in annual review process by contacting clients and preparing personalized customer coverage recommendations based on clients' needs General customer service duties Qualifications Become licensed in Property & Casualty Insurance Confirmed High School Diploma or GED Certificate Attention to Detail/Organization Strong written/verbal communication skills Basic PC skills Strong analytical capability Conflict resolution skills Additional Information All your information will be kept confidential according to EEO guidelines.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sales and Service agent working out of our local office in North Canton OH