Call Center Associate jobs at Progressive

Express Scripts is currently seeking a Customer Service Senior Representative. In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems. **RESPONSIBILITIES:** + Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches. + Complete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy. + Work with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service. + Work with various staff, departments, and prescribers via fax, email, IM, and phone. Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask. + Manipulate multiple Excel documents to determine what needs to be completed and urgency of completion. + Respond timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules. + Investigate/research issues and provide resolution. + Take initiative for problem solving with ability to multitask effectively and use critical thinking. + Correct and timely entry of data in appropriate systems. **QUALIFICATIONS:** + High School education or GED required. + 5+ years of relevant Customer Service experience. + High proficiency and regular use of Excel and Outlook required. + A pro-active work ethic with ability to be managed/trained virtually. + Detail orientation. + Excellent written and oral professional communication skills. + Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.98 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Express Scripts is currently seeking a Customer Service Senior Representative. In this exciting and challenging role as a Customer Service Senior Representative, you will be working within the fast-paced environment of the Central Nursing Team. As a first line of contact, this role will independently assist both internal and external clients within scope by clarifying and researching desired information and resolving non-clinical problems. RESPONSIBILITIES: * Work with Nurse Managers/Supervisors, field staff, and patients to schedule visits for home infusion within a region of branches. * Complete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors all patient appointments to confirm accuracy. * Work with pharmacy, reimbursement, and nursing departments as coordinator for nursing referrals while providing great customer service. * Work with various staff, departments, and prescribers via fax, email, IM, and phone. Monitors both personal email as well as nursing mailboxes for follow up needed, prioritizing by ask. * Manipulate multiple Excel documents to determine what needs to be completed and urgency of completion. * Respond timely to inquiries from patients, field staff, and other departments for information and assistance regarding nursing and patient referrals and schedules. * Investigate/research issues and provide resolution. * Take initiative for problem solving with ability to multitask effectively and use critical thinking. * Correct and timely entry of data in appropriate systems. QUALIFICATIONS: * High School education or GED required. * 5+ years of relevant Customer Service experience. * High proficiency and regular use of Excel and Outlook required. * A pro-active work ethic with ability to be managed/trained virtually. * Detail orientation. * Excellent written and oral professional communication skills. * Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.98 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Ryan Deasy Allstate Agency is seeking a licensed Customer Service Specialist to join our growing team on a part-time basis. This role is essential in ensuring a high level of service for our clients by handling inbound calls, assisting with policy changes, and providing billing support. Key Responsibilities Answer and manage incoming client phone calls in a professional and friendly manner Assist clients with endorsements and policy changes on auto, home, and other lines of insurance Provide clear explanations of billing statements, payments, and account balances Process customer requests accurately and in a timely fashion Ensure compliance with state and Allstate guidelines in all client interactions Support the agency team with administrative and service-related tasks as needed Qualifications Active Pennsylvania Personal Lines License (required) Prior experience in insurance customer service or related field preferred Strong communication and problem-solving skills Ability to work independently and manage multiple tasks Proficient with basic computer systems and agency management software (training provided) Schedule & Compensation Part-Time Position (hours flexible, to be discussed during interview) Competitive hourly pay, with opportunity for growth within the agency Why Join Us? At the Ryan Deasy Allstate Agency, we are committed to providing exceptional service to our clients and a supportive environment for our team members. This role is perfect for someone who is licensed, detail-oriented, and enjoys helping people while maintaining a flexible part-time schedule. This is a remote position.

The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Benefits/Perks: For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility Excellent career path and mostly recession-proof industry Base pay plus commissions (based on minimum production requirement) Bonuses Paid Time Off Professional Development Job Stability in a growing industry We'll reimburse you for the Property and Casualty Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Requirements: Possess a valid drivers license and a source of reliable transportation. You must be willing to obtain an Insurance license. About our Agency I have over 20 years of Insurance experience and am looking to grow.

Job Description Join our team at Allstate - Arizona Integrity Insurance, where your passion for helping others and providing excellent customer service can truly shine. As a Fully Remote Licensed Insurance Customer Service Representative, you'll be the face of our company, building strong, trustworthy relationships with our clients. We take pride in our community-focused approach, ensuring that each of our clients feels valued and heard. In this fully-remote role, you'll provide personalized assistance to policyholders, handling their queries and enhancing their experience with us. You'll have the opportunity to collaborate closely with an enthusiastic team dedicated to making a difference. Your positive impact will be felt as you help clients navigate their insurance needs in a professional yet inviting environment. Base pay of $50,000 - $70,000 per year, depending on experience Work from home (fully remote) Paid time off (PTO) and paid holidays 401(K) retirement plan Professional mentorship and growth opportunities Let's make a positive impact together at Allstate - Arizona Integrity Insurance! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule 401(k) retirement plan Hands on Training Professional Development Mentorship Responsibilities Client Assistance: Provide exceptional customer service to clients by addressing inquiries and resolving issues in a timely manner. Policy Administration: Assist clients with policy modifications, renewals, and cancellations, ensuring all changes are accurately documented. Claims Support: Guide clients through the claims process, providing necessary advice and support to facilitate a smooth experience. Relationship Management: Develop and maintain positive relationships with clients to foster loyalty and encourage repeat business. Communication: Effectively communicate policy details and coverage options to clients, ensuring they have a clear understanding of their insurance needs. Compliance: Adhere to all company policies, procedures, and regulations, ensuring all customer interactions meet or exceed quality and compliance standards. Requirements Licensing: An Active Property & Casualty Insurance License is required. Experience: A minimum of one year in an insurance customer service role is required, demonstrating capability in policyholder interactions. Experience: Must have previous Allstate experience. Communication Skills: Strong interpersonal skills with the ability to convey complex information clearly and persuasively to customers. Problem-Solving: Proficient at resolving client issues efficiently while maintaining a positive client experience. Organizational Skills: Ability to manage multiple tasks and priorities within deadlines, ensuring all client needs are addressed timely. Attention to Detail: Ensures accuracy and thoroughness in policy maintenance and updates. Team-Oriented: Works collaboratively within a team to uphold company standards and ensure client satisfaction. Product Knowledge: Comprehensive understanding of insurance products and services to support sells and customer inquiries effectively.

We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( #LI-Remote ) The Position * Must currently have an active Producer/Agent license with a Property & Casualty line of authority* If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews. We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role! In this role you will: * Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements. * Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms. The Day-to-Day * Although this position is fully remote, it operates within a highly structured environment that requires you be fully present and engaged. This includes designated start and end times, scheduled lunch and break periods. * Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits. * Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system. * Escalate unresolved issues requiring advanced support for further resolution. * Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current. * Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership. * Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs. * Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off. Experience Requirements * Minimum of 1-3 years customer service. * 1 year of experience in call center environment, insurance or related field preferred. * Experience providing customer support within a high-volume, complex environment preferred. * Strong technical aptitude: * Intermediate computer skills with ability to navigate multiple systems simultaneously. * Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity. * Experience with Microsoft Office suite of tools preferred. The Details Licensed Start Date: Tuesday January 6th Location: Remote. You will need to provide a quiet, distraction-free environment and high-speed internet. Training & Work Hours: * EST: Monday-Friday 10:30am to 7:00pm * CST: Monday-Friday 9:30am to 6:00pm * MST: Monday-Friday 8:30am to 5:00pm Normal Business Hours: * EST: Monday-Friday 8:00am to 9:00pm * CST: Monday-Friday 7:00am to 8:00pm * MST: Monday-Friday 6:00am to 7:00pm Compensation * Pay can range from $22.31-$23.74/hour based on location. * Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)! * As a Customer Care Representative, you'll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more. Education Requirements High School Diploma or equivalent required. Other: Producer/Agent license with a Property and Casualty line of authority will be required for this role. If required, licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired. (Note: If you are not currently licensed, Farmers will help you in getting your property and casualty license. It is a paid training; we pay for the training materials and for the exam itself.) Physical Environment This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift. Benefits * Farmers offers a competitive salary commensurate with experience, qualifications and location. * Bonus Opportunity (based on Company and Individual Performance) * 401(k) * Medical * Dental * Vision * Health Savings and Flexible Spending Accounts * Life Insurance * Paid Time Off * Paid Parental Leave * Tuition Assistance * For more information, review "What we offer" on https://*********************************/#offer Job Location(s): US - AZ, US - FL, US - GA, US - IA, US - KS - Kansas City, US - KS - Olathe, US - MI - Caledonia, US - MI - Grand Rapids, US - MO, US - MS, US - NM, US - OH, US - OK, US - TN, US - TX, US - UT, US - WI Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************

Join Our Team as a Remote Experienced and Licensed Customer Service Representative! Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business. Training: Paid training is Monday - Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success, and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role. Shift: After onboarding and training is complete, go-forward shifts will have a start time between 8:00 am and 10:00 am EST with a weekend rotation. One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend. Work Location: All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work. This position is fully remote. It is preferred that applicants reside within a 50-mile radius of Chandler AZ, Plano TX, Lake Mary FL, Suwanee GA, and Indianapolis Indiana, but not required. License: Active P&C Producers insurance license REQUIRED. Responsibilities: * Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. * Builds rapport with each customer. * Listens to customers' requests and inquiries. * Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues. * Uses de-escalation tactics and when necessary, escalates to appropriate team. * Processes policyholder transactions accurately and within Customer Response Center established time standards. * Interprets policy contracts to insured based on expert knowledge of personal lines auto products. * Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. * Understands aspects of billing systems as it pertains to policy coverage. * Identifies and communicates transactions and impacts to policy premium. * Evaluates and makes decisions regarding exceptions to payment plan and fees. * Manages and utilizes time effectively to ensure the department meets required service levels for improved customer satisfaction results. * Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service. * Develops and maintains product, procedural and technical systems knowledge. * Completes licensing and continuing education requirements. * Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity. * Performs additional duties as assigned. Qualifications * Associates degree or 1+ year Insurance experience preferred. * 2 years'+ related Customer Service experience is required. * Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. * Excellent communication and interpersonal skills are required. * P&C Producers insurance license required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** You're looking for something bigger for your career. How about inventing the future of health care? UnitedHealthcare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. ***** This is a telephonic, queue based position in which you will respond to provider and facility treatment requests, as well as manage and deescalate crisis calls from members ***** As a Care Advocate you will be responsible for Utilization Review of mental health and substance use disorder services. You'll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan. What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. The hours for this position are Monday - Friday, 8a - 5p CT and include 1 national holiday per year to be worked. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Perform utilization management, utilization review, or concurrent review of behavioral health admissions and continued stay + Ensure that behavioral health care services provided are medically necessary, per standard guidelines + Ensure that behavioral health care services are provided in the most appropriate setting + Integrates a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the options and services to meet the enrollee's health needs, using education, communication, and all available resources to promote quality, cost-effective outcomes + Discharge planning or management of transitions between care settings to ensure the appropriate services/resources are in place for quality outcomes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Master's or doctoral degree in psychology, social work, counseling or related field, or registered psychiatric nurse + Active, unrestricted, independent license in a behavioral health field (i.e., LP, LPC, LPCC, LCSW, LISCW, LMFT, LMHC, etc.) or a Registered Nurse (RN) + 3+ years of post-licensure clinical experience in a related behavioral health environment + Proficiency in MS Office Suite + Availability to work 1 national holiday that falls on a weekday per calendar year + Access to install secure, high-speed internet and a dedicated, distraction free workspace at home + Desire to work in a telephonic, queue based position in which you will respond to provider and facility treatment requests, as well as manage and deescalate crisis calls from members **Preferred Qualifications:** + Licensed Alcohol and Drug Counselor + Managed Care experience + Substance abuse experience + Experience working with children, adolescents, and families + Experience working in a hospital setting + Experience with medical or behavioral health collaboration within different organizations + Proven excellent customer service skills + Proven excellent organizational skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls. **SHIFT:** **_Sunday, Monday, Thursday, Friday: 5:00am-3:30pm_** **This role is Worksite dependent and can** **_only_** **be performed onsite.** **ESSENTIAL FUNCTIONS:** + **Conduct daily/weekly cycle counts of inventory.** + **Maintain an accurate physical count of product in dispensing and overstock locations.** + **Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies.** + **Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling.** + **Work with warehouse Associates to maintain accurate placement of drugs in locations.** + **Set up of new items and resources in software as needed (Oracle and Safire).** + **Continually update Inventory Descriptions in Dispensing software.** + **Assist Operations Managers/Supervisors with all inventory reports.** + **Performs related duties as required.** QUALIFICATIONS: + 1+ years of relevant experience highly preferred. + High School Diploma or GED required. + Working knowledge of inventory control practices. + Intermediate computer skills including Microsoft office: word, outlook, excel. + Ability to understand mathematical conversions. + Must be detail-oriented and pay close attention to accuracy. + Ability to effectively establish rapport; present information and respond to questions related to inventory. + Excellent verbal and written communication skills. + Ability to quickly resolve problems and develop favorable solutions. + Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions. + Must be able to lift 50 lbs. + Must be able to be on feet for entire shift; walking, bending, and lifting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Your career at Nationwide includes a 7-week training program designed to set you up for success and confidence in your new role. Your virtual training schedule will be Monday-Friday, 9 AM - 5:30 PM ET. Post-training schedule hours for this role could fall between the time frame: 8 AM - 11 PM ET Monday to Friday, with a potential of a Saturday shift, which would be 9 AM - 6 PM ET. This role will be hired on a Successflex basis and follows a hybrid work schedule, with 2 days in office and 3 days remote work each week during training and post training. Candidates must live within a 35-mile radius of the following office locations: Ohio - Three Nationwide Plaza, Columbus, OH 43215 Arizona - 18700 North Hayden Rd, Scottsdale, AZ 85255 Licensing Requirements: This role requires you obtain, the Securities Industry Essentials (SIE), Series 6, and Series 63 licenses. * The SIE license must be obtained either prior to your start date or within the first 120 days of employment. * The Series 6 and Series 63 licenses must be obtained either prior to your start date or within the first 180 days of employment. Your total rewards package includes a minimum salary of $46,345 ($23/hr) with a competitive benefits package. Benefits: We offer a competitive benefits package which includes: * Paid time off * 401(k) with company match of 50% on the first 8% you contribute * Company-paid retirement (pension) plan * Comprehensive medical, dental and vision benefits Hybrid and work from home opportunities * Educational assistance * Exclusive insurance discounts Training: We will provide you with our award-winning 7 week training program #LI-CB2 Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you! As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate Nationwide's marketing strategies when communicating with customers. Job Description Key Responsibilities: * Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. * Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. * Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. * Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. * Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. * Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. * Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other responsibilities as assigned. Reporting Relationship: Reports to Supervisor/Manager and does not have direct reports. Typical Skills and Experiences: Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position. Experience: One year of experience in customer service, sales related occupations. Knowledge, Abilities and Skills: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Eligible (Non-Exempt) Working Conditions: Call center environment. Extended periods of time sitting in front of a computer and taking phone calls. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting January 26,2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you'll play a key role in supporting Safeco's leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. This is a remote position; however, candidates applying for this posting should reside within the Eastern Time zone. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we're excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Job Description Our office is growing fast and we need People who we can learn and think on their feet! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. No prior experience is necessary, but is a great way to connect with customers at the start of your new position!? Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Licensing Assistance Responsibilities Process customer policy change requests. Complete customer reviews and discover cross-sell opportunities. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for our Financial Specialist to meet prospective customers. Responds to all inquiries, service requests, and sales requests within specified time frame. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Property & Casualty License (Does not have to be licensed currently)

**$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** Positions in this function provide support for our year-round Language Strategy by supporting consumers with specific Language needs through end-to-end call handling or acting as an interpreter based on license status. The Team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retiree's who are offered custom plan benefits. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (7:00am to 10:00pm CST). It may be necessary, given the business need, to work occasional/mandatory overtime that could include a Saturday. This is a Hybrid role - working a combination of onsite and at home. 2 days are required in office per week. **Work Locations:** + Phoenix, AZ: 430 North Scottsdale Road, Tempe, AZ 85288 + Minnetonka, MN: 9800 HEALTH CARE LANE, MINNETONKA, 55343 + Miami, FL: 1000 NW 57th Court, Miami, FL, 33126 + De Pere, WI: 2020 Innovation Court, De Pere, WI + Colorado Springs, CO: 9945 Federal Drive, Colorado Springs, CO + Englewood, CO: 169 Inverness Drive, Englewood, CO + Maryland Heights, MO: 13655 Riverport, Maryland Heights, MO + Roanoke, VA: 3645 Thirlane Road NW, Roanoke, VA + Dublin, OH: 5900 Parkwood Place, Dublin, OH If you are located within a commutable distance to any of the above locations, you will enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges. **Primary Responsibilities:** + Primary support for consumers and members needing in-language support + Support inbound call volume with potential for occasional outbound for consumers and members + Provide education during Q3 and Q4 for Group Retiree inbound call volume + Uptrained to support Group Retiree prospective member chats through LivePerson technology. This includes completing enrollment applications through LivePerson as applicable. This is an uptraining after 1 year in the role and based on license status + Flexible and ability to adapt to special projects/campaigns to support year-round business needs. + Use knowledge of Medicare product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products and assist the prospective member in selecting a product that best meets their unique needs + Accurately and thoroughly complete and submit required documentation, consistent with Medicare requirements and guidelines + Meet and maintain requirements for agent licensure, appointments, and annual product certification You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) OR 6+ months of customer service/sales experience + Health insurance license in state of residence OR ability to obtain within 6 months of starting employment + Intermediate level of proficiency with computer and Windows PC applications, including the ability to learn new and complex computer systems and apply for phone and off-phone activity + Ability to read, write, and speak fluently in English and 1 of our target languages: Spanish, French, Mandarin, Cantonese, Tagalog, or Vietnamese + Flexibility to work assigned shift within the hours of operation (Monday - Friday 7am - 10pm CST) **Soft Skills:** + Ability to type and talk at the same time and navigate through multiple screens + Ability to follow outlined process and business expectations + Ability to multi-task in a fast-paced environment + Comfortable navigating between multiple computer systems running concurrently to search and share information with the consumer + Flexible to workflow changes and alter course when appropriate + Open to coaching and development + Ability to successfully field inbound and outbound calling campaigns + Consumer centric mindset **Telecommuting Requirements:** + Reside within Minnetonka, MN, Miami, FL, OR Phoenix, AZ + Required to have a dedicated work area established that is separated from other living areas and provides information privacy + Ability to keep all company sensitive documents secure (if applicable) + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #YELLOW

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Your career at Nationwide includes a 5-week training program designed to set you up for success and confidence in your new role. Start Date: December 1, 2025 Training Schedule: Classroom Training: December 1 - December 30, 2025 Hands-On/Buddy Week: December 31, 2025 - January 7, 2026 Work Hours: 8:00 AM - 5:00 PM (local time) Eastern Time for Ohio Mountain Standard Time for Arizona Work Arrangement: This position follows a Successflex hybrid schedule: 2 days in-office 3 days remote Applies during both training and post-training periods Location Requirement: Candidates must reside within a 35-mile radius of one of the following office locations: Ohio: Three Nationwide Plaza, Columbus, OH 43215 Arizona: 18700 North Hayden Rd, Scottsdale, AZ 85255 In addition: This role requires the successful completion of the following licenses: Securities Industry Essentials (SIE) Series 6 Series 63 Study time and support will be provided after your start date to help you prepare for and successfully complete these licensing requirements. Your total rewards package includes a minimum salary of $46,225 with a competitive benefits package. Benefits: We offer a competitive benefits package which includes: · Paid time off · 401(k) with company match of 50% on the first 8% you contribute · Company-paid retirement (pension) plan · Comprehensive medical, dental and vision benefits Hybrid and work from home opportunities · Educational assistance · Exclusive insurance discounts Training: We will provide you with our award-winning 5-week training program #LI-CB2 Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you! As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate Nationwide's marketing strategies when communicating with customers. Job Description Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other responsibilities as assigned. Reporting Relationship: Reports to Supervisor/Manager and does not have direct reports. Typical Skills and Experiences: Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position. Experience: One year of experience in customer service, sales related occupations. Knowledge, Abilities and Skills: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Eligible (Non-Exempt) Working Conditions: Call center environment. Extended periods of time sitting in front of a computer and taking phone calls. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Job Description Join the vibrant team at Allstate - Harnack Family Insurance in N. Canton, Ohio, as a Customer Service Representative. As part of our grounded and community-focused office, you'll be at the forefront of ensuring our clients receive exceptional service. In this inviting role, you will be the friendly face and voice of our agency, helping to build strong, lasting relationships with our valued clients. Your positive attitude and commitment to excellence will make you an indispensable part of our team. No remote work herethis opportunity offers the chance to engage with clients and co-workers face-to-face, fostering a supportive and collaborative office environment. If you have a knack for problem-solving and a passion for helping others, we encourage you to become a part of our family-oriented team. Apply now and help us continue providing outstanding service to our community! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities Client Assistance: Provide exceptional customer service by responding to inquiries through various communication channels, ensuring customer satisfaction. Issue Resolution: Address and resolve customer issues promptly, maintaining a positive and professional demeanor at all times. Policy Management: Assist clients with policy changes, billing inquiries, and coverage options while ensuring accuracy and compliance. Record Maintenance: Accurately document customer interactions and maintain up-to-date records in the company's CRM system. Team Collaboration: Work closely with team members to ensure a seamless experience for customers and support overall team goals. Continuous Improvement: Keep up-to-date with insurance products and policies to provide informed guidance to customers, continually enhancing service delivery. Requirements Education: A high school diploma or equivalent is required. Experience: Customer service experience in the insurance sector is preferred. Communication: Excellent verbal and written communication skills are essential. Interpersonal Skills: Strong aptitude for building relationships with clients and colleagues alike. Problem-solving: Ability to handle and resolve client issues effectively and efficiently. Detail-oriented: Keen attention to detail to ensure accurate record-keeping and policy information. Computer Skills: Proficiency in standard office software, including Microsoft Office Suite. Adaptability: Comfortable working in a dynamic and fast-paced environment, with a willingness to learn new skills. Team Player: Ability to work collaboratively within a diverse team setting, contributing positively to team goals.

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. The role will be hired on a SuccessFlex basis and follows a hybrid work schedule, with 2 days in the office and 3 days remote work each week during training and post training. Candidates must live within a 35-mile radius of the following office location: Ohio - Grandview Heights, 1000 Yard Street, 43212 Training Schedule: Weeks 1-4: Monday to Friday, 10:00 am - 6:00 pm EST(Hybrid: 2 days in the office Tues & Wed, 3 days remote) Week 5: Monday to Friday, between the hours of 8 AM - 8 PM EST (Hybrid: 2 days in the office, 3 days remote) Post-Training Schedule: Hybrid work schedule continues with 2 days in the office (Wednesday being a required day) and 3 days remote work each week. Schedules will be 11:30 AM - 8 PM EST, Monday through Friday. This position requires that you maintain the following technology requirements for your home office: • 30 mbps download/3 mbps upload • Acceptable internet service provider technologies are: broadband cable and fiber • Wired connection between work equipment and home internet equipment Your total rewards package includes a minimum salary of $46,225 with a competitive benefits package. Benefits: We offer a competitive benefits package which includes: · Paid time off · 401(k) with company match of 50% on the first 8% you contribute · Company-paid retirement (pension) plan · Comprehensive medical, dental and vision benefits Hybrid and work from home opportunities · Educational assistance · Exclusive insurance discounts Training: We will provide you with our award-winning 5 week training program #LI-CB2 Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you! As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate Nationwide's marketing strategies when communicating with customers. Job Description Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other responsibilities as assigned. Reporting Relationship: Reports to Supervisor/Manager and does not have direct reports. Typical Skills and Experiences: Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. NOTE: A credit check may be required if a license is required for this position. Experience: One year of experience in customer service, sales related occupations. Knowledge, Abilities and Skills: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resources Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Eligible (Non-Exempt) Working Conditions: Call center environment. Extended periods of time sitting in front of a computer and taking phone calls. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Looking for a new career or a great internship to build your resume ? Look to Farmers and the Hoag Agency The ideal candidate is a self-starter, and exhibits excellent interpersonal skills to handle client's needs - in person or over the phone. Attention to detail, follow-through and eagerness to market our products are very important in handling daily activities around the office. Good organizational skills and an ability to prioritize are a must. This position has the potential to develop into a rewarding career in insurance, with unlimited possibilities. Pay is based on experience. What The Hoag Agency Offers? Unlimited potential and growth Great resume building internship for a college student. (We will work with you to get college credits from your university) Paid Training and Licensing Flexible schedule Competitive pay for experienced candidates, especially those already holding an insurance license Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry. Job Description Determine client requirements and expectations in order to help the client identify specific products and solutions Cross-sell/up-sell products to existing clients Keep records of client interactions and transactions Assist in annual review process by contacting clients and preparing personalized customer coverage recommendations based on clients' needs General customer service duties Qualifications Become licensed in Property & Casualty Insurance Confirmed High School Diploma or GED Certificate Attention to Detail/Organization Strong written/verbal communication skills Basic PC skills Strong analytical capability Conflict resolution skills Additional Information All your information will be kept confidential according to EEO guidelines.

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide , “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This is a hybrid position located in Grandview Heights, Ohio, and you will be required to come into the office two days per week. Summary Processing new life insurance business quickly and efficiently, while providing an exceptional customer experience, requires creativity, top-notch communication and attention to detail. If you thrive in a fast paced, constantly evolving environment, where you can work independently and as a team member, we want to know more about you! We are seeking a motivated and detail-oriented New Business Support Associate to join our Life New Business team. In this role, you will provide essential support to ensure the smooth processing of new life insurance applications and policies. This is an excellent opportunity for someone looking to start their career in the insurance industry and gain valuable experience. Job Description Key Responsibilities: Assists with the processing and customer service of new life insurance applications, including data entry, document verification, and agent calls. Communicates with clients and agents to gather necessary information and resolve any application issues. Maintains accurate records and update internal systems with application status and client information. Collaborates with underwriters and other team members to ensure timely and accurate processing of applications. Provides exceptional customer service by responding to inquiries and providing updates on application status. Assists with administrative tasks such as filing, scanning, and organizing documents. Participates in training sessions and team huddles to stay updated on company policies and procedures. Participate in team meetings and Lean continuous improvement initiatives. May perform other responsibilities as assigned. Reporting Relationships: Reports to Manager Typical Skills and Experiences: Education: Bachelor's degree in business, finance, actuarial science, or a related field preferred. Experience: 1-2 years' experience in processing or customer service type work preferred . Knowledge, Abilities and Skills: The product and system restrictions for when application details are missing or hard to read Ability to de-escalate agent issues and handle accordingly Ability to properly identify and sort complex firm/agent submitted completed application documents Expertise in identifying unique agent/firm/payment relationship connections Ability to use internally maintained systems and databases Ability to identify correct external firm and internal sales partners . Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Non - Exempt (eligible) Working Conditions: Normal office environment. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sales and Service agent working out of our local office in North Canton OH