Insurance Defense Attorney -- Bodily Injury
Progressive job in Riverview, FL
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As an insurance defense attorney within our bodily injury (BI) unit, you'll be a part of our motor vehicle insurance defense litigation team, providing legal representation to Progressive insureds and/or to the Progressive Insurance Companies before courts and arbitration panels in all aspects of litigation. Handling cases from beginning to end, you'll also prepare legal pleadings, motions, statements, trial briefs and be involved in negotiating settlements. Additionally, you'll work closely with clients and claims partners to prepare timely reports on litigation, ensuring all appropriate defenses are leveraged to reach positive outcomes. Other tasks will include analyzing written discovery, depositions, medical records and assessing the value of claims to determine risk exposure.
This is a hybrid position with occasional travel to an office for meetings and/or training.
Must-have qualifications
* Juris doctor degree or Master of Laws (LLM)
* Admitted to practice law in Florida
Compensation
* $95,040 - $143,000/year
* Gainshare bonus up to 40% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
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Senior Planner, Strategic Workforce Planning
Lakeland, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is leading the charge in delivering superior customer service across our Contact Center operations, supporting over 9,000 agents in our Auto Service, Sales, Claims, Commercial, and Recreational product lines. We are committed to operational excellence and leveraging cutting-edge workforce management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center performance.
Position Overview:
We are seeking a Senior level Strategic Long-Term Workforce Capacity Planner / Forecaster to join our contact center Workforce Management (WFM) team. This forward-thinking role is pivotal in driving long-term forecasting and capacity planning strategies that align with organizational goals, enabling operational excellence and ensuring the scalability of our contact center operations. The ideal candidate will leverage advanced data analytics, forecasting tools, and strategic planning methodologies to optimize resource allocation, mitigate risks, and support growth.
Key Responsibilities:
Strategic Leadership:
* As a senior on the team, champion workforce planning best practices to enhance long-term operational efficiency, improve service delivery, and reduce costs.
* Collaborate with senior leadership across the enterprise to align long-term WFM strategies with organizational objectives and transformational outcomes.
* Drive proactive capacity planning initiatives to mitigate risks and identify opportunities for scaling workforce capabilities.
Forecasting Excellence:
* Oversee the development of long-term workload forecasts using tools such as NICE WFM, AWS Connect, Power BI, and Oracle predictive analytics platforms.
* Create multi-year capacity models to align workforce needs with business growth, ensuring coverage across all contact channels (voice, chat, email, etc.).
* Conduct variance analysis between actuals and forecasts, identifying trends and recommending improvements.
Capacity Management:
* Proactively manage and refine capacity plans to align staffing levels with anticipated demand.
* Develop strategic hiring and resource strategies to address forecasted staffing gaps.
* Model and visualize complex scenarios to inform strategic decision-making and ensure optimal resource allocation.
Performance Insights and Reporting:
* Conduct in-depth forward-thinking data analysis to identify performance trends and actionable insights for operational improvement.
* Design and deliver workforce dashboards and KPI reports, ensuring data accuracy and quality.
* Provide monthly, quarterly, and yearly reviews of forecasting performance, including scenario planning and recommendations for improvement.
Process Innovation and Technology Utilization:
* Identify opportunities to streamline forecasting processes, enhance automation, and adopt innovative workforce planning technologies.
* Collaborate with cross-functional teams to implement advanced tools that elevate forecasting accuracy and effectiveness.
Collaboration and Stakeholder Management:
* Serve as the key senior liaison between WFM, operations, and senior leadership to ensure alignment on workforce strategies and priorities.
* Partner with HR, facilities, finance, and recruitment teams to align hiring plans with long-term capacity goals.
* Facilitate communication and reporting with stakeholders, ensuring transparency and alignment across teams.
Qualifications:
Education:
* Bachelor's degree in finance, Business Administration, Data Analytics, Statistics or a related field.
Experience:
* Minimum of 5 years of experience in workforce management, long-term forecasting, or strategic planning within a contact center environment.
* Demonstrated success in building and refining multi-year forecasting and capacity models.
Technical Skills:
* Proficiency in workforce management tools (e.g., NICE, Alvaria), Microsoft Excel, Power BI, and SQL.
* Experience with predictive modeling, scenario planning, and advanced analytics.
Soft Skills:
* Exceptional critical thinking and problem-solving skills.
* Strong communication skills, with the ability to present complex data to diverse audiences.
* Detail-oriented and highly organized, with a strategic mindset and the ability to manage competing priorities.
Compensation:
$80,000 - $124,000
Work Schedule:
Hybrid - 3 days in office
Relocation:
Relocation may be offered
Location:
This posting is open to candidates in the following areas: Richardson, TX, Lakeland, FL, Macon, GA and Virginia Beach, VA, Tucson, AZ, Fredericksburg, VA
Annual Salary
$73,800.00 - $141,450.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyOperations Insurance Supervisor / Leader
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated First Party Medical Operations Supervisor / Leader to join our management team. This role offers the opportunity to lead and develop associates in our growing PIP organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you!
Success in this role is built on the foundation of GEICO's core leadership behaviors:
Ownership: You take responsibility for outcomes in all scenarios.
Adaptability: You navigate dynamic environments with creativity and resilience.
Leading People: You empower individuals and teams to achieve their best.
Collaboration: You build and strengthen partnerships across organizational lines.
Driving Value: You use data-driven insights to align actions with strategic goals.
What You'll Do:
Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust.
Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.
Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience.
Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.
What We're Looking For:
Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).
Experience successfully managing teams in insurance, financial services, call center, retail or other industries.
Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required).
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.
Strong results orientation, with a history of meeting or exceeding performance goals.
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations.
Ability to analyze data and metrics to inform decision-making and improve customer outcomes.
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence.
Why Join GEICO?
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Licensing and continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Additional Perks:
Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
Increased Earnings Potential:
Pay Transparency: The starting salary for this position is between $60,270 and $115,825 annually.
Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyMajor Case Specialist, General Liability
Tampa, FL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$104,000.00 - $171,700.00
Target Openings
1
What Is the Opportunity?
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value.
You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders.
This role is eligible for a sign on bonus.
What Will You Do?
* Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.
Conduct detailed investigations to gather evidence, assess liability and determine extent of damages.
* Evaluate claim information and documentation to make informed decisions regarding coverage and settlement.
* Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements.
* Maintain comprehensive and accurate records of all claim activities, communications, and decisions.
* Prepare and present detailed reports on claim status, trends and outcomes to senior management.
* Work closely with legal, underwriting, and other departments to ensure coordinated claim handling.
* Apply litigation management strategies through the selection of counsel and evaluation.
* In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
* Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
What Will Our Ideal Candidate Have?
* Bachelor's Degree.
* Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations.
* Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
* Able to make independent decisions on most assigned cases without involvement of management.
* Thorough understanding of business line products, policy language, exclusions, and ISO forms.
* Demonstrated ability of strategic claims handling practices.
* Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner.
* Familiarity with industry regulations and legal requirements specific to General Liability insurance.
* Ability to work independently and manage multiple high-value claims simultaneously.
What is a Must Have?
* High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Entry Level - Sales Agent
Saint Petersburg, FL job
If you are a self-motivated and competitive individual who is looking for a chance to grow professionally and financially, join our new Geico office in St. Petersburg, Florida. We are looking for a successful Sales Representative to sell insurance and other property and casualty products. You must be persistent, have very good phone skills and listening skills, be able to call out on leads, referrals, others and excel at closing business. We provide all the tools needed to be successful. Ideally you will have had prior earnings of $65,000+ a year.
GEICO is the #1 auto insurance company in the state of Florida. With one of the highest close ratios in the state, sales agents can average 100 plus new policy sales a month.
Average sales agents earn a minimum of $60,000 a year and TOP sales agents earn over $100,000 a year. Uncapped income potential. If you are a top sales producer, this is the opportunity to join a winning sales team.
Job Requirements:
• Maximize Sales Opportunities by persevering through phone conversation with potential buyers. Daily review leads provided from all sources. Call, email and use various communication methods to close business.
• Manage Pipeline of qualified prospects using company CRM.
• Meet daily KPI's and monthly/quarterly Sales Targets.
• Strong knowledge of Property and Casualty products as well as mastery of GEICO's Sales Training.
• Be a contributor member of the Sales Team in revenue, culture and brand image.
• Become an ambassador of GEICO's Sales principles on an ongoing and never ending basis.
• Possess a FL-440 or FL-220 license
• Counsel Customers, Cross sell other business lines, quote and bind insurance.
• Attendance and Punctuality - Is consistent at work and on time: ensure work responsibilities and arrive at meeting and phone appointments on time.
• Inspire the trust of others: work with integrity and ethically: uphold organizational values.
Skills Required:
• Demonstrate ability to meet deadlines, handle and prioritize simultaneously request, and communicate effectively with Business Owners and Management.
• Demonstrate persistence and overcome obstacles: measures self against standard of excellence.
• Have a positive attitude during work hours.
• Have the stamina to work in a strong sales environment.
Benefits:
• Employee Assistance Program
• Paid Time Off
• Professional Development Assistance
• Supplemental Pay
• Bonus Pay
• Paid Training
• Health Insurance after 90 day probationary period
After submitting your interest via Indeed, you will be asked to fill out a Company Questionnaire before being consider for this position.
This is a full-time Monday to Friday 9am to 6pm, with additional hours/times as needed in St Petersburg, FL.
F&C Insurance DBA GEICO Insurance is an equal opportunity employer. All aspects of employment including the decisions to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, nation origin, ancestry, physical or mental disability, medical condition, pregnancy, generic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status projected under federal, state, local law.
Auto-ApplyClaims Rotational Intern
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO's summer internship will run from approximately June 8, 2026, through August 14, 2026.
Are you looking for an internship that offers hands-on business experience, impactful work, and exposure to organizational leaders? Our Claims Rotational Internship is a full-time, paid summer program designed to develop future business leaders by rotating interns through various areas of the Claims department: Insurance Claims Services, Casualty, First Party Medical, Physical Damage and/or Commercial, depending on location. You will gain insight into the operations of our Claims department, including how all areas work together, with the opportunity to immerse yourself within one Claims area during the second half of the internship.
You'll work on meaningful projects that address real business priorities, contribute as a valued team member, and gain an insider's view of the insurance industry. In addition to your departmental experience, you'll participate in professional development labs, career panels, networking events, and team challenges that strengthen your skills and build your confidence.
This program is ideal for students with clear interest in future leadership roles, who want to gain in-depth knowledge of the insurance industry, while contributing to high-visibility work. You'll be paired with a mentor, collaborate with a team of fellow interns, and present your key takeaways in a capstone project to company leaders.
By the end of the program, you'll leave with tangible skills, new professional connections, and a strong understanding of what it takes to thrive in a fast-paced, multi-billion-dollar organization. Interns may also be considered for full-time leadership program opportunities after graduation-more than half of our interns accept job offers post-program.
What You'll Do:
Gain knowledge about the insurance industry and gain key knowledge about our claims department
Learn from all levels of operations leadership through department roundtables, dedicated career journey overviews, workshops, and more
Get assigned to an area of claims and participate in a 3-week deep dive focused on project-based work and real-time business needs
Collaborate with peers and professionals on cross-functional challenges and group deliverables
Attend leadership development sessions on communication, problem-solving, and business acumen
Engage with mentors and shadow team members to better understand department roles and functions
Prepare and deliver a capstone presentation summarizing your experience, insights, and impact
What We're Looking For:
Currently pursuing a bachelor's degree in business, Finance, Accounting, Risk Management, Economics, Marketing, Management or other relevant major, with expected graduation between December 2026 and May 2027
Strong analytical and problem-solving skills
Effective verbal and written communication abilities
Effective negotiation and conflict resolution skills
High level of dependability, initiative, and accountability
Ability to work both independently and in a team environment
Demonstrated leadership potential through academic, extracurricular, or work experience
Proficiency in Microsoft Word, Excel, and PowerPoint
Why Choose GEICO?
Meaningful Impact: Work on real projects tied to business goals, where your ideas and contributions help solve real-world challenges.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Mentorship: Learn directly from experienced leaders who are invested in your success.
Professional Growth: Build critical skills through leadership development labs, career exploration panels, and hands-on learning designed to help you succeed long term.
Ready to explore your potential?
Apply today and make you mark through hands-on work, mentorship, and meaningful experiences that more your future forward!
Auto-ApplySenior Real Estate, Project Manager
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
The Real Estate team is looking for a highly motivated and enthusiastic individual to aid our team as a Senior Manager, project management. We are looking for a self-motivated leader who will work alongside the team to drive our design and construction projects forward.
Core responsibilities
Project leadership and management:
* Oversee the planning, design, and construction of real estate projects alongside the local project management team, which may include new developments, renovations, or acquisitions
* Asist with maintaining oversight of project resources, schedules, and budgets, and manage scope changes throughout the project lifecycle.
* Develop comprehensive project plans, defining project scope, objectives, and deliverables.
* Provide on-site leadership by motivating and managing project teams, delegating tasks, and ensuring milestones are met.
Financial and risk oversight:
* Assist with developing and managing project budgets, including cost estimates, forecasts, and cash flow.
* Identify potential project risks and develop risk mitigation strategies to prevent delays or cost overruns.
* Conduct financial feasibility analysis and evaluate the performance of ongoing projects.
* Oversee due diligence for property acquisitions.
Stakeholder and vendor relations:
* Serve as the primary point of contact for internal stakeholders, investors, consultants, and government agencies.
* Manage vendor and external consultant relationships, including negotiating contracts and monitoring performance.
* Provide regular project status updates, reports, and presentations to leadership and other stakeholders.
Strategic and process improvement:
* Align project goals with the company's broader strategic objectives.
* Contribute to process improvement initiatives to enhance overall project delivery.
* Implement project management best practices, policies, and procedures to improve efficiency.
* Research new methodologies and industry trends to increase effectiveness and stay current.
Team supervision and development:
* Supervise and mentor project teams, including less-senior project managers and consultants.
* Provide regular performance feedback and promote a culture of collaboration and accountability.
Essential qualifications and skills:
* Education: A bachelor's degree in real estate, business administration, finance, construction management, or a related field is typically required. Some positions may prefer a master's degree.
* Experience: A minimum of 5 to 10 years of progressively responsible experience in real estate project or program management is standard.
* Technical skills: Proficiency in project management software (e.g., MS Project, SmartSheet), financial modeling (Excel), and presentation tools (PowerPoint) is essential. Experience with specific industry tools, such as CAD, may also be required.
* Leadership skills: Strong leadership, motivational, and communication skills are critical for guiding project teams and managing stakeholders.
* Certifications (preferred): A Project Management Professional (PMP) certification is often preferred.
Hybrid - 3 Days a week in office.
Annual Salary
$113,775.00 - $212,175.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyCounsel - Tampa Staff Counsel Office Liability
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
* Legal Job Description
Under general direction, DEFENDS lawsuits against GEICO insureds and REPRESENTS GEICO in subrogation, Uninsured Motorist (UM) and Underinsured Motorist (UIM), and PIP suits filed in courts of limited and unlimited jurisdiction.
Essential Functions:
1. RESEARCHES laws and PREPARES legal briefs, opinions, and memoranda.
2. RENDERS opinions on liability, damages, and value as requested by the Claims Department.
3. PREPARES and HANDLES pleadings, motions, and discovery, to include depositions/examinations before trial and examinations under oath.
4. DEFENDS by trial, arbitration, or mediation all matters assigned, as applicable.
5. MEETS deadlines to respond to pleadings and correspondence.
6. ASSISTS with the training of less experienced attorneys.
7. ADHERES to the Code of Conduct, company policies, and operating principles.
8. MEETS attendance standard of the business location, to perform necessary job functions and to facilitate interaction with management and co-workers.
9. MEETS the requirements specified below.
* Must be able, with or without accommodation, to perform the essential functions which include, but are not limited to, thinking (concentrating, focusing, assimilating information), reading, writing, listening, typing, speaking, bending, reaching, lifting, and standing for extended periods.
* Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences.
* Must be able to use a keyboard and a mouse.
* Must be able to access and utilize multiple pieces of office equipment that may require simultaneous use.
* Must be able to communicate in a professional manner in person, via telephone and written correspondence/email.
* Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization.
* Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills.
* Must be able to learn and apply large amounts of technical and procedural information.
* Must demonstrate successful performance in handling primary responsibility for cases of significant severity and complexity.
* Must have the following education and experience:
o Must be licensed in good standing to practice law in applicable jurisdictions and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable.
o Must have a minimum of seven years of relevant experience including some litigation experience - insurance defense or personal injury preferred.
* Internal Job Posting Description
Must be able to travel as required, including but not limited, to attend trials, hearings, depositions, management meetings and conferences.
Must be able to use a keyboard and a mouse.
Must be able to access and utilize multiple pieces of office equipment that may require simultaneous use.
Must be able to communicate in a professional manner in person, via telephone and written correspondence/email.
Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization.
Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting and multi-tasking skills.
Must be able to work both independently and in a team environment.
Must be able to handle a substantial volume of work and to work under pressure with multiple/shifting deadlines.
Must be able to learn and apply large amounts of technical and procedural information.
Must have the following education and experience:
Must be licensed in good standing to practice law in applicable jurisdictions, and meet and maintain licensing requirements including mandatory Continuing Legal Education (CLE) requirements where applicable.
Annual Salary
$118,900.00 - $185,525.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyPolicy Rating Technician
Lakeland, FL job
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Underwriting Policy Support professional to join our team. The position requires the person to:
Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
Accurately enter assigned source documents.
Interpret and apply verbal and/or written instructions, manuals, and rates.
Maintain records and/or policy files according to established guidelines.
Assists in developing reports and/or prepares requests for reports.
Assists with other duties as assigned within the department or elsewhere on request.
Desired Skills & Experience
High school education or its equivalent is preferred
Above average communication skills (written and verbal)
Organize and interpret data
Ability to handle multiple assignments
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-BK1 #LI-Hybrid
Auto-ApplyOnboarding Program Manager
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Role Overview
The Onboarding Program Manager drives the delivery and continuous improvement of the company's onboarding program. This role collaborates with cross-functional teams to ensure a seamless onboarding experience for new associates, focusing on operational program development, support, execution, and stakeholder communication.
Key Responsibilities
* Create and implement onboarding processes that facilitate a smooth transition into company culture and workflows for new associates
* Manage multiple concurrent onboarding projects, balancing timelines, deliverables, and stakeholder communication
* Lead discovery and requirements gathering sessions with stakeholders to define onboarding scope, success criteria, and timelines
* Develop and manage project plans, milestones, and risk/issue logs to ensure on-time and high-quality delivery
* Lead change management efforts by proactively communicating updates to policies, programs, and processes; ensure all changes are documented, stakeholders are trained, and feedback is implemented
* Collaborate with cross-functional teams to align onboarding goals with business performance objectives and create a seamless experience for new associates
* Serve as operational support by facilitating communication, resolving onboarding issues, and identifying operational gaps in partnership with internal teams and Subject Matter Experts to ensure processes reflect current policies
* Gather feedback from new associates and collaborate with internal partners to administer onboarding surveys, using insights to drive continuous improvement
* Reconcile onboarding rosters, ensuring accurate tracking and communication of new associate information to relevant stakeholders
* Document and standardize best practices across business units, maintain onboarding site resources, and ensure flexibility for local needs
* Support the content and facilitation of the Day 1 curriculum by collaborating with the Learning team to update courses
* Oversee the coordination of new associate merchandise (swag), including sourcing, distribution, and process improvement
* Oversee onboarding dashboards to visualize program health and impact
Qualifications & Skills
* Bachelor's degree in human resources, business, or related field preferred
* 3-5 years of experience in leading HR programs, onboarding, or employee experience
* Strong proficiency in Excel and Power BI
* Skilled in navigating Workday modules and reporting
* Exceptional analytical, storytelling, and stakeholder management skills
* A leadership mindset focused on continuous improvement, associate engagement, and measurable results
#LI-EW1
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyPersonal Injury Examiner
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Personal Injury Protection Claims Examiner - Tampa, FL
Salary: $47,150- $72,775 annually
What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. We are looking for Personal Injury Protection (PIP) Claims Examiners in our Tampa, FL office to deliver our promise to be there and assist our customers throughout the often complicated medical aspects of auto insurance claims. We're seeking outstanding associates who want to kickstart a fulfilling career with one of the fastest-growing auto insurers in the U.S.
As a PIP Claims Examiner, you will investigate medical necessity and determine casualty. You will consult with involved parties, secure medical information and review insurance contracts, associated reports and billing documentation. We will rely on you to evaluate the validity of personal injury insurance claims and monitor case files over the course of treatment.
This job is a great fit for people who are continuous life learners, as PIP Claims Examiners are consistently challenged to learn more and increase their knowledge of our industry and company. Plus, GEICO encourages a promote-from-within culture, so there is plenty of room to grow your career and be rewarded for your hard work and determination.
Bring your passion for helping others and a desire to make impact and start a rewarding career with GEICO today!
Qualifications & Skills:
Bachelor's degree preferred
Prior insurance claims experience preferred, but not required
Personal injury, bodily injury or workers' compensation experience preferred
Solid analytical, customer service and multi-tasking skills
Strong attention to detail, time management and decision-making skills
#geico100
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyLab/Medical Assistant WellMed Curlew
Palm Harbor, FL job
**$2,200 SIGN ON BONUS FOR EXTERNAL CANDIDATES** **8 Major Holidays Company Paid, 18 Days PTO** **Bonus Program - Paid 2x a year** **Opportunities at WellMed,** part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Assist physicians and nursing personnel with injections, EKGs, phlebotomy and other patient care procedures
+ Maintain established quality control standards Record and process patient care documentation quickly and accurately
+ Coordinate patient care as directed by physicians, company standards and policies
+ Organize, stock and clean exam and treatment rooms and sterilize instruments
+ Maintain quality control standards and required Medical Assistant and CPR certifications
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma or GED
+ Current nationally recognized Medical Assistant certification or registration or the ability to obtain the designation within 180 days of employment
+ Current CPR and/or BLS certification or the ability to attain the certification within 30 days of employment
+ Microsoft experience
+ Knowledge of medical terminology
+ Phlebotomy skills
+ This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
UnitedHealth Group is working to create the health care system of tomorrow.
Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
Claims Representative Internship - Summer 2026
Lakeland, FL job
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:
Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
Ensures that claims payments are issued in a timely and accurate manner.
Service the needs of agents, policyholders and others.
Handle investigations by phone, mail and on-site investigations.
Desired Skills & Experience
Students should be currently enrolled and entering their junior or senior year in college
Above average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Detail oriented
Rate of Pay
$20.00 per hour. Returning interns may qualify for higher pay rate.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI #IN-DNI
Auto-ApplySIU Field Investigator
Sarasota, FL job
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. The individual conducts surveillance on property and/or creates scene reconstructions on some investigations and reviews whether fraud can be substantiated and supports a lawsuit. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team.**We're seeking an experienced SIU Field Investigator to join our Special Investigations Unit (SIU) in Florida! This is a field-based, location-specific position, and the ideal candidate will reside in or near Sarasota, Lee, Manatee, or the Port Charlotte area.**Key Responsibilities
• Reviews investigations with fraud outcomes to validate whether denial is appropriate
• Conducts complex site inspections, including body shops, medical clinics, loss locations etc.
• Enters SIU claim data information into multiple SIU systems
• Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement
• Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed
• Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages
• Conducts complex online data application searches, research, and evaluation
• Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
• Summarizes documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process
• Researches and responds to complex customer communications, concerns, conflicts or issues
Supervisory Responsibilities
• This job does not have supervisory duties.
#LI-TR1
Compensation
Base compensation offered for this role is $57,500 - $105,000 annually and is based on experience and qualifications.
Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.
Auto-ApplySenior Director, Customer Service
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
About GEICO
GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Our success is no secret - it's the result of investing in exceptional individuals. We seek a highly motivated Director of Customer Service. You will be on the front line of driving GEICO Service culture, leading multiple countrywide locations, improving the customer experience, and generating long-term profitable growth by leading a talented service team. You will drive excellent service with a focus on retention and cross-selling other MOAT or GEICO products contributing to the profitable growth of GEICO.
Work Location: This is a hybrid role, requiring on-site presence in our Tucson, AZ; Dallas, TX; Tampa, FL; Lakeland, FL; Virginia Beach, VA or Fredericksburg, VA office.
Key responsibilities:
* Strategic leadership
* Develop and implement customer service policies, strategies, key initiatives and best practices to improve service quality, efficiency, and effectiveness.
* Coordinate strategies with other functional areas within GEICO including Sales/ Compliance/ and Product organizations to align service efforts with overall business objectives.
* Effectively communicate to all levels, especially results through presentations.
* Team management
* Lead, coach, and motivate the customer service directors, which includes hiring, training, and setting service standards and KPIs.
* Guide and mentor associates through performance appraisals, salary adjustments, and disciplinary actions, ensuring a high-performing team.
* Operational Oversight and Excellence:
* Lead multiple, countrywide locations ensuring resources are aligned, processes are streamlined, and inquiries, issues, and complaints are handled promptly and effectively.
* Identify efficiency and call reduction opportunities through increased self-service, automation, and process improvement.
* Performance analysis
* Monitor and analyze key performance indicators (KPIs), such as response times and customer satisfaction scores, and use the data to make improvements.
* Ensure appropriate Staff Sufficiency to manage all contacts, meeting service level and abandoned call percentage targets.
* Establish systems to capture and analyze customer feedback to identify trends and areas for improvement.
* Cross-functional collaboration
* Work across multiple business partners to ensure compliance with quality standards, identifying efficiency and call reduction opportunities through increased self-service, automation, and process improvement.
* Effectively communicate to all levels, especially results through presentations.
* Direct the technical and clerical Service and Underwriting activities.
* Coordinate strategies with other functional areas including Sales/ Compliance/ and Product organizations.
Qualifications:
* Bachelor's degree in business, insurance, risk management, or related field. Masters is preferred.
* 8+ years in P&C insurance operations and 3+ years in a senior leadership role (800+ associates) OR 12+ years in call center management.
* Deep understanding of state and federal insurance regulations, including DOI, NAIC and market conduct requirements - will consider experience with other highly regulated industries.
* Ability to lead regulatory responses and corrective action plans.
* Proven ability to design and oversee compliance frameworks for underwriting and product operations.
* Strong technical knowledge of P&C underwriting principles, rating, contracts, and risk segmentation with a clear track record in driving underwriting efficiency through automation and digital transformation.
* Experience successfully partnering with legal, actuarial and product teams.
* Strong understanding of enterprise risk management and compliance metrics.
* Ability to quantify impacts, understand trends in data and leverage data storytelling to make objective business decisions across multiple locations.
* Ability to outline a clear vision and influence a group of people to make the vision a reality through resource allocation, structure, and ownership.
* Expertise in handling heavy customer call volume in a fast paced, results centric environment that requires consistent iteration and urgent action.
* Attains and maintains the required licenses issued by the state insurance department of various states.
Leadership Qualities:
* Collaborates cross-functionally across multiple business functions to drive significant business improvements and communicate them effectively in a highly complex environment.
* Exceptional leadership, problem-solving skills, executive reporting and strategic judgment, enabling effective resolution of complex business challenges utilizing strong conflict resolution, organizational and priority setting skills.
* Proven track record in driving associate engagement at a larger scale and exceeding KPI targets with a clear methodology that is repeatable.
* Leads with humility and empathy, earning trust and inspiring confidence.
* Effectively manages and communicates decisions in complex, high-stakes environments. Leads from the front and isn't shy about using their voice.
* A lifelong learner with critical thinking skills who views situations and challenges through multiple lenses.
* Attentive, empathetic listener with exceptional character and high emotional intelligence.
#LI-AN1
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyBilingual Insurance Agent (English/Spanish)
Tampa, FL job
Job Description
If you are a licensed Property and Casualty Agent and are bilingual, we have an outstanding opportunity for you. Join the GEICO Tampa local office sales team and start building your tomorrow!
GEICO has an exciting opportunity for individuals seeking a career in insurance.
We're looking for hardworking, dedicated salespeople who are bilingual (English/Spanish) to work our real time and internet generated sales opportunities in our GEICO Tampa local office. Our office works year round to grow and retain clients who entrust their auto, property and other lines of other insurance to us.
As a bilingual sales professional, you will be rewarded for helping out local GEICO office engage all prospects in the market including the growing Hispanic consumer segment.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Responsibilities
Job Duties Include :
Answer phones and dial to customers
Provide guidance and assist customers in the purchasing of a new policy
Handling customers thru inbound calls, walk-in customers and outbound calls.
Displaying salesmanship skills such as persuasiveness and confidence
Requirements
A successful candidate brings:
Sales experience (a property and casualty license is preferred)
Competitive spirit and willingness to learn
A high-energy personality and a love of working with people is a must
A knack for remembering data and details
Strong computer skills to learn and work within multiple quoting systems
Dependability
Flexibility
Bilingual Operations Recruiter
Tampa, FL job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Operations Recruiter
Salary: $60,000-$75,000/annual based on experience
We're seeking a highly motivated Talent Acquisition Operations Recruiter to join our high-volume recruiting team in our Tampa, FL office! This will be a hybrid role. (In-office 2 days/week)
As an Operations Recruiter, you will be responsible for identifying, sourcing, engaging, and hiring exceptional candidates for our high-volume roles in sales, customer service and claims. You will collaborate with recruiters, business leaders, HR Business Partners and other stakeholders to understand talent needs, provide strategic guidance, and enact solutions. You will manage the full life cycle recruiting process and hiring deliverables from candidate sourcing through offer creation. This role will play a crucial part in ensuring our organization is staffed with the right individuals who can contribute to our success.
Key Responsibilities:
Collaborate with hiring managers to understand their staffing requirements and develop job descriptions.
Source, interview, and assess potential candidates to determine their qualifications and suitability for open positions.
Build a network of qualified candidates through various channels, including job boards, social media, local events, and referrals.
Manage high volume requisitions and pipelines.
Provide a positive candidate experience, ensuring candidates are well-informed and engaged throughout the hiring process.
Conduct interviews, evaluations and present offer packages
Maintain regular communication with candidates and provide feedback, ensuring a smooth and efficient recruitment process.
Qualifications:
Must have 3+ years of related full-life cycle recruitment experience; contact center/high-volume setting preferred
Must have Bachelor's degree or in lieu of a bachelor's degree, 4 years of additional relevant work experience
Full professional proficiency in English and Spanish, with the ability to speak, read, and write clearly and accurately in both languages
Experienced in all aspects of talent search including search strategy, innovative candidate sourcing programs, pre-screening, interviewing, and offer negotiation
Ability to influence and drive results in a fast-paced environment & experience working with diverse teams and cultures
Experience with retained or technical recruiting experience in a large & complex organization
Strong initiative, communication, relationship management, analytical and critical thinking skills with excellent judgement
Must be able to learn and apply large amounts of technical and procedural information
Must be able to lift and carry up to 25 pounds of equipment and materials
Must be able to travel 10% of the time
Preferred:
LinkedIn Recruiter & Indeed experience preferred
Direct applicant tracking system (ATS) requisition management and applicant dispositioning experience preferred
Location:
Hybrid - 2 days/week
GEICO office: Tampa, FL
#LI-EW1
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyHospital Coding Subject Matter Expert
Tampa, FL job
_This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges._ **Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together.**
Responsible for providing oversight to Optum360 coding services, directly overseeing facility-based and/or HIM (Health Information Management) Center operations leadership of Optum 360 Coding Departments within the assigned Region. The SME will lead key initiatives within the organization related to Quality metrics, workflow improvement, and audits, etc. to meet or exceed metrics, drive efficient coding services, and deliver performance excellence through standardization of processes and focus primarily on ensuring best practices are followed within their respective facilities.
The Coding SME is a critical member of the Optum360 HIM/Coding Operations team. This role is responsible for client facing meetings with the Quality Teams, CDI, and others directly related to accounts associated with prebill reviews, such as, HAC/PSIs. The Coding SME drives continuous quality improvements and tracks, monitors, and trends performance to improve business objectives and to disrupt the status quo to exceed Service Level Agreement commitments. This position must maintain strong client relationships and represent Optum360 in all aspects of its values.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 6pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training and the hours during training will be during normal business hours.
**Primary Responsibilities:**
+ Maintains and demonstrates expert knowledge of coding, coding operations, coding review of all coding staff (domestic and global) and best demonstrated coding practices; drives the integration of Optum360 Coding related business objectives within the client environment.
+ Identifies & builds consensus for facilitation of system and process standardization, utilization of best practices, work integration, change management, issue resolution, metric development and measurement, and communication related to the key components of coding operations:
+ Works collaboratively with HIM, CDI, Client, and Coding Operations to monitor day to day coding operations, complete prebill coding reviews, and prebill quality reviews.
+ Assists Coding Leadership with oversight of processes and initiatives designed to continuously improve coding quality and/or efficiency.
+ Maintains expert knowledge of coding to ensure high level of accuracy and proficiency standards of performance are achieved to meet or exceed targets.
+ Effectively leads and participates in coding quality assurance/compliance activities that include action plans relevant to audit results including remediation, education, and when appropriate assisting to create and monitor corrective action plans
+ Serves as the liaison between the coding operations collaboratively bring each unit together including establishing, building, and maintaining cohesive relationships with the client.
+ Effectively utilizes tools and data provided to capture and continually improve union, client, and employee engagement. Leads initiatives towards meeting and exceeding employee satisfaction.
+ Leads by example; promotes teamwork by fostering a positive, transparent, and focused working environment which achieves maximum results.
+ Participates actively in leadership forums at the system level and leads such forums and other informational/educational offerings for assigned HIM/Coding/CDI Managers.
+ Provides team leadership and promotes a successful business operation by: Executes the integration of the Optum360 Coding functions and processes in the facilities they serve. Leverages standard processes, systems, or other vehicles to reduce waste and cost at the facility while improving SLAs, KPIs (Key Performance Indicators), metrics and the overall client and/or patient experience. Fosters teamwork atmosphere between business and clinical stakeholders. Provides staff training and mentoring. Provides development of employees through consistent and constructive feedback geared towards accuracy. Rewards and recognizes performance and provides leadership direction during the common review process. Seeks to innovate and foster innovative ideas toward the development of staff to ensure increased employee engagement and employee satisfaction.
+ Other duties as needed and assigned by Optum360 leadership, including but not limited to leading and conducting special projects. Develops project work plans, facilitates resource allocation, executes project tasks and obtains assistance from other intra and inter-departmental resources, as required.
+ Subject Matter Expert of applicable Federal, State, and local laws and regulations, Optum360's organizational integrity program, standards of conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
+ Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives, and projects.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED
+ AAPC or AHIMA (CCS, CPC, RHIT or RHIA) coding credential
+ Must be 18 years of age or older
+ 3+ years of experience in inpatient hospital coding
+ Experience with MS-DRG and/or APR-DRG
+ Experience with ICD-10-CM and/or ICD-10-PCS coding systems
+ Experience working collaboratively with CDI and/or Quality leadership in partnership to improve reimbursement and coding accuracy
+ Experience with computer assisted coding technologies and EMR (Electronic Medical Record) coding workflow
+ Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint
+ Ability to work an eight-hour shift between 6:00 AM and 6:00 PM, Monday through Friday.
**Preferred Experience:**
+ 5+ years as a subject matter expert in corporate coding leadership role for large multi-site healthcare organizations with at least 35 coding staff members, both internal and contract as well as remote and/or domestic and global
+ Ability to influence change and serve as primary change agent
+ Ability to work with a variety of individuals in executive, managerial and staff level positions. The incumbent frequently interacts with staff at the Corporate/National, Regional and Local organizations. May also interact with external parties, such as financial auditors, third party payer auditors, consultants, and various hospital associations
+ Operational knowledge of health care related Federal and State regulations, as well as standards from regulatory agencies and accrediting organizations (e.g., CMS, TJC)
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Excellent organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects)
+ Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum360 and our client organization(s)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 - $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Underwriter
Lakeland, FL job
We offer a merit-based work-from-home program based on job responsibilities. After initial in-person training of up to 6 months, you could have the flexibility of work-from-home time up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated underwriting trainee to join our team. This job performs and applies insurance coverage, rules and guidelines to execute the underwriting decision-making process according to Company underwriting philosophy. This job includes training and development through completion of the Company's underwriter training program for the assigned line of insurance and requires the person to:
Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions
Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use
Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment
Analyze loss experience, financial conditions and physical characteristics of risks
Acquire a working knowledge of supporting sections of the underwriting department
Effectively communicate with independent agents and other associates through verbal and/or written means
Participate in and successfully complete the Company underwriter training program
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty underwriting
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI #IN-DNI
Auto-ApplyMajor Case Specialist, General Liability
Tampa, FL job
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$104,000.00 - $171,700.00
**Target Openings**
1
**What Is the Opportunity?**
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value.
You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders.
This role is eligible for a sign on bonus.
**What Will You Do?**
+ Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations.Conduct detailed investigations to gather evidence, assess liability and determine extent of damages.
+ Evaluate claim information and documentation to make informed decisions regarding coverage and settlement.
+ Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements.
+ Maintain comprehensive and accurate records of all claim activities, communications, and decisions.
+ Prepare and present detailed reports on claim status, trends and outcomes to senior management.
+ Work closely with legal, underwriting, and other departments to ensure coordinated claim handling.
+ Apply litigation management strategies through the selection of counsel and evaluation.
+ In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
**What Will Our Ideal Candidate Have?**
+ Bachelor's Degree.
+ Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations.
+ Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims.
+ Able to make independent decisions on most assigned cases without involvement of management.
+ Thorough understanding of business line products, policy language, exclusions, and ISO forms.
+ Demonstrated ability of strategic claims handling practices.
+ Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner.
+ Familiarity with industry regulations and legal requirements specific to General Liability insurance.
+ Ability to work independently and manage multiple high-value claims simultaneously.
**What is a Must Have?**
+ High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .