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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Urban Honolulu, HI | $46,271 | $22.25 |
| 2 | Federal Way, WA | $44,876 | $21.57 |
| 3 | Rancho Cordova, CA | $41,875 | $20.13 |
| 4 | Rochester, MN | $41,186 | $19.80 |
| 5 | Anchorage, AK | $40,583 | $19.51 |
| 6 | Portland, OR | $40,160 | $19.31 |
| 7 | Colorado Springs, CO | $39,763 | $19.12 |
| 8 | Milwaukee, WI | $39,672 | $19.07 |
| 9 | Albany, NY | $39,020 | $18.76 |
| 10 | Boston, MA | $39,005 | $18.75 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Business Representative | $45,054 | $22 | - |
| 2 | Wireless Care Representative | $43,636 | $21 | - |
| 3 | Customer Retention Representative | $42,683 | $21 | - |
| 4 | Customer Account Representative | $41,718 | $20 | - |
| 5 | Retention Representative | $40,248 | $19 | - |
| 6 | Customer Care Advocate | $39,385 | $19 | - |
| 7 | Customer Relations Representative | $39,104 | $19 | - |
| 8 | Telesales Representative | $38,299 | $18 | - |
| 9 | Customer Care Professional | $37,957 | $18 | - |
| 10 | Customer Support Representative | $37,831 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | GEICO | $38,399 | $18 | 25 |
| 2 | Sentry | $38,387 | $18 | 11 |
| 3 | Esurance | $38,223 | $18 | - |
| 4 | Foremost Insurance | $38,164 | $18 | - |
| 5 | The Travelers Companies | $37,574 | $18 | - |
| 6 | Auto-Owners Insurance | $37,404 | $18 | 4 |
| 7 | Allstate | $36,683 | $18 | 36 |
| 8 | Farmers Insurance | $36,469 | $18 | 41 |
| 9 | American Strategic Insurance | $34,802 | $17 | - |
| 10 | Safeco Insurance | $34,150 | $16 | - |
| 11 | Nationwide | $34,007 | $16 | - |
| 12 | Mutual of Omaha | $33,802 | $16 | 2 |
| 13 | Liberty Mutual Insurance | $33,277 | $16 | 2 |
| 14 | Assurant | $33,253 | $16 | 6 |
| 15 | Unum | $33,207 | $16 | 7 |
| 16 | State Farm | $32,927 | $16 | 12 |
| 17 | Cigna | $32,348 | $16 | 10 |
| 18 | American Family Insurance | $32,346 | $16 | 7 |
| 19 | Elevance Health | $32,110 | $15 | - |
| 20 | UnitedHealth Group | $30,425 | $15 | 83 |