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Project deployment manager skills for your resume and career
15 project deployment manager skills for your resume and career
1. Project Management
- Educate deployment managers on project management methodology as well as advise direct manager on project management practices to support process-improvement efforts.
- Project management and compatibility analysis/technical engineering skills for Office 2010/Windows 7 deployment to 2,500 users while undergoing a major EPIC roll-out.
2. Project Scope
- Review project scope, implementation process and parameters with IBM Project Managers to ensure timely execution.
- Developed project scope that verified functionality and resolved problems of all IT equipment in all stores.
3. Customer Acceptance
- Implemented the company 'Gate' process that met strict quality criteria from new product introduction to customer acceptance.
- Defined requirements, created UI mockups, and conducted customer acceptance reviews.
4. Customer Expectations
Customer expectations refer to coordinating customers' needs and wants into a complete design of their project with vision or product placement. The skill involves providing design consultation to determine and recommend service and product options to meet customers' needs. Tools needed to complete it include strong selling skills, IT, analytical, team-work, communication, commercial awareness, and excellent interpersonal skills. In contrast, the objectives are to achieve sales goals, product knowledge, design process, and customer expectations.
- Generated Statement of Work (SOW); managed contracts, resources, risks, scope, and customer expectations.
- Attend monthly site visits to ensure customer expectations are met on an International level.
5. Infrastructure
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
- Led the responsibility to evaluate performance of infrastructure growth and management according approved AOP budget.
- Managed and planned budget activities for EPIC inventory and infrastructure requirements.
6. Customer Satisfaction
- Achieved total customer satisfaction and exemplary feedback from Customer Network/Resolution Center department by managing customer field issue software bugs to resolution.
- Increased accuracy of billing, resulting in greater customer satisfaction.
7. Project Documentation
- Maintained quality standards for all project documentation.
- Managed change controls, risk management and authoring all project documentation.
8. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Trained end-users on various software packages, including administrative setup Trainer / Technical Support Specialist.
- Provided technical support to Harmony internal staff and external clients for all software and end-user support cases.
9. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Ensured adherence to quality standards and reviews of project deliverables
- Worked with supervisors and upper level management in India and Laos to improve operational efficiency and ensure adherence to quality standards.
10. Desktop
The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.
- Compiled requirements, developed, tested, and maintained Oracle databases for tracking desktop electronic software distribution.
- Manage the Change Request process for software revisions of the core American Airlines desktop applications.
12. ERP
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
- Managed SOX compliance implementation collaborating with external auditors to review change management process for ERP operations and verify existing monitoring tools/alarms.
- Participated on steering committees for major international ERP Software Package customers to monitor projects and recommended alternative solutions when appropriate.
13. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Led cross-functional team to deploy Microsoft Windows Live for mobile Mail, Messenger, and Search on carrier devices and networks.
- Developed and created the technical document for manually backing up and restoring the users' data using Windows USMT4 migration.
14. Manage Project Scope
- Manage project scope, project charter, cost and risk management, communication management including stakeholder analysis and strategic reporting.
- Manage project scope, plan, and budget to the SOW, including forecasting and managing consultants weekly hours and task.
15. Resource Allocation
- Determined resource allocation and scheduling needs.
- Created and maintained information technology project plans that communicate tasks, milestone dates, status, and resource allocation.
What skills help Project Deployment Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on project deployment manager resumes?
Elisa Chan
Assistant Professor of Marketing, New York Institute of Technology
What project deployment manager skills would you recommend for someone trying to advance their career?
Assistant Professor of Organizational Behavior, Franklin and Marshall College
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.
What type of skills will young project deployment managers need?
Director of Career Development and BOLD Women's Leadership Network, Colby-Sawyer College
What soft skills should all project deployment managers possess?
Professor of Mathematics and Chair of Economics Department, University of Kansas
List of project deployment manager skills to add to your resume
The most important skills for a project deployment manager resume and required skills for a project deployment manager to have include:
- Project Management
- Project Scope
- Customer Acceptance
- Customer Expectations
- Infrastructure
- Customer Satisfaction
- Project Documentation
- Technical Support
- Quality Standards
- Desktop
- SharePoint
- ERP
- Windows
- Manage Project Scope
- Resource Allocation
- Party Vendors
- Project Delivery
- PMO
- Servers
- User Acceptance
- UAT
- QA
- Microsoft Project
- Process Improvement
- Saas
- PCS
- RF
- Deployment Process
- Cost Savings
- Post Deployment
- VoIP
- Work Breakdown Structure
- SAN
- Sigma
- IP
- Unix
- OS
- Ethernet
- BI
- SOX
- Production Environment
Updated January 8, 2025