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Project management lead skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Brooke Buffington,
Nicole Jones Young Ph.D.
Project management lead example skills
Below we've compiled a list of the most critical project management lead skills. We ranked the top skills for project management leads based on the percentage of resumes they appeared on. For example, 12.4% of project management lead resumes contained project management as a skill. Continue reading to find out what skills a project management lead needs to be successful in the workplace.

15 project management lead skills for your resume and career

1. Project Management

Here's how project management leads use project management:
  • Developed and implemented project management standards to institutionalize and improve company-wide project performance for Information Technology, Engineering and Research organizations.
  • Developed and led quarterly 'Introduction to Project Management at AstraZeneca' Training Program for AstraZeneca project managers across all functional areas.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how project management leads use customer service:
  • Provided outstanding customer service with both internal and external clients and worked effectively under stringent deadlines from vendors and internal customers.
  • Ensured excellent customer service is provided to real estate broker, agents and customers regarding property condition or necessary property repairs.

3. Portfolio

Here's how project management leads use portfolio:
  • Defined portfolio that included a comprehensive list of existing and proposed projects; strategically aligned, evaluated and prioritized initiatives.
  • Developed and implemented portfolio reporting for senior management and executives to monitor overall progress of initiatives.

4. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how project management leads use risk management:
  • Saved millions in possible liability and civil suits by introducing new performance-based metrics informing security strategy and risk management.
  • Develop Risk Management plans and do qualitative and quantitative analysis of risks and documented risk response strategies.

5. Plumbing

Here's how project management leads use plumbing:
  • Selected plumbing, heating, and industrial hardware for contractors to meet job specifications.

6. Organizational Change Management

Here's how project management leads use organizational change management:
  • Conceptualized organizational change management concepts and led the subcommittee to develop and execute enterprise communication strategies; revamped the programs or processes
  • Develop and communicate recommendations to agency leaders on organizational change management strategy and prioritization.

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7. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how project management leads use infrastructure:
  • Managed the environment availability calendars, coordinated application and infrastructure changes and environment refresh cycles aligned to the enterprise release schedule.
  • Ensured optimal performance of global shared service infrastructure in Worldwide Technology Engineering division by managing comprehensive change and release process activities.

8. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how project management leads use continuous improvement:
  • Collect, organize and analyze audit data to find solutions, make recommendations and identify continuous improvement opportunities.
  • Provide information to determine the effectiveness of promotions through post-analysis, and make recommendations for continuous improvement.

9. Process Improvement

Here's how project management leads use process improvement:
  • Facilitated cross-functional teams with a standard approach to process improvement initiatives, implemented recommendations and tracked for sustainable results.
  • Managed all phases of testing, associated management reporting, identification and implementation of process improvements and resource coordination.

10. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how project management leads use hr:
  • Recommended company-wide culture change initiatives, and optimized several end-to-end HR processes.
  • Implemented company-wide change management efforts for Success Factors HR system implementation.

11. Management Activities

Management Activities are generally encompassed in four or five categories: planning, organizing, sometimes staffing, leading, and controlling. With these fundamentals, managers are responsible for overseeing employees' actions, deciding on how a problem should be solved, ensuring employees are completing tasks efficiently, and correcting any task performed erroneously.

Here's how project management leads use management activities:
  • Collaborated with various organizational departments, to ensure appropriate timing, delivery and alignment of messages and change management activities.
  • Implemented program-level project and change management activities and messaging to support supply chain business strategies and initiatives.

12. Management Strategy

Here's how project management leads use management strategy:
  • Initiated implementation of a catalog management strategy, eliminating over 50,000 obsolete catalog entries and reducing access time 10 percent.
  • Led the development and delivery of a change management strategy for integration of manufacturing facilities for new acquisitions.

13. Patients

Here's how project management leads use patients:
  • Managed all transformation of Inpatient Nursing, implementing new procedures for recurring patients with Chemotherapy Procedures.
  • Determined financial status of patients and eligibility for health services.

14. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how project management leads use management system:
  • Provided effective support for project manager, disciplines, and clients by tracking documentation using an Electronic Document Management System.
  • Managed the administration for setting up training offerings and managing registration for enrolled participants using the Meridian learning management system

15. Strong Analytical

Here's how project management leads use strong analytical:
  • Position requires strong analytical skills with the ability to quickly understand complex issues.
top-skills

What skills help Project Management Leads find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on project management lead resumes?

Brooke BuffingtonBrooke Buffington LinkedIn profile

Senior Associate Director of Corporate and Employer Relations, Martha and Spencer Love School of Business, Elon University

Skills that standout are often position specific, but there are always skills that a wide-variety of employers seek. These skills align with the competencies developed by the National Association of Colleges and Employers (NACE), which include skills in critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work-ethic, career management, and global/intercultural fluency.

What project management lead skills would you recommend for someone trying to advance their career?

Nicole Jones Young Ph.D.Nicole Jones Young Ph.D. LinkedIn profile

Assistant Professor of Organizational Behavior, Franklin and Marshall College

Gap years are interesting to me. There is a difference between someone who has ample monetary resources and voluntarily decides to take a "gap" year to travel the world, as opposed to someone who involuntarily takes a "gap" year because they legitimately cannot find a job.
For students who opt not enter the workforce immediately upon graduation, I would recommend that they utilize this time in a strategic fashion, primarily expanding their network, increasing their skills related to data analytics/analysis, and reading or researching within the broader business field as well as their particular field of interest. Expanding your network is always beneficial because of the value employers place on referrals. If students do not know where to start, I would recommend they join their applicable professional organization and begin attending events (virtual events can still help build relationships).
While specific job duties may differ, the ability to understand and utilize data is in high demand in virtually every job role. Having comfort with data-both quantitative and qualitative--can be a highly beneficial skill that many in the job market may not have to offer.
I also recommend continued reading and researching, as whenever you do enter the workforce you want to know what is going on. I am never surprised, but always disappointed when I ask my students if they heard the latest job numbers or if they saw a recent news article. It is hard to articulate your value to an organization's problems if you are unaware of what they are. Stay current.
Interestingly, I would not recommend that someone enroll in a graduate program simply to take up time. If you just love school, have a clear focus, or had already planned to enroll in graduate school prior to COVID, then proceed. However, if you are unsure about your interests or future career goals, enrolling in a graduate program may be a large investment of time and money that may not result in securing a job of interest upon completion.

What type of skills will young project management leads need?

Dr. Faisal Rahman Ph.D.Dr. Faisal Rahman Ph.D. LinkedIn profile

Founding Dean & Professor, Saint Xavier University

Graduates need to be extremely comfortable and competent in using technology in every aspect of their job. Also, they should have course work in data analytics. COVID-19 is reshaping every sector of the economy. Graduates need to understand the changing needs of the customers and employers and how to communicate with them.

What soft skills should all project management leads possess?

Milena Stanislavova Ph.D.Milena Stanislavova Ph.D. LinkedIn profile

Professor of Mathematics and Chair of Economics Department, University of Kansas

Working and collaborating in groups, presenting to different audiences, writing technical reports, grant applications and researching new topics are all essential soft skills. Much of today's world relies on data, so collecting, summarizing, organizing and presenting data is also an important soft skill that is becoming quite fundamental.

What hard/technical skills are most important for project management leads?

Candace Esken Ph.D.

Assistant Professor of Management & Leadership, Bradley University

The most important hard skills for management analysts are problem-solving, data analysis, and presentation skills. The central focus of their work revolves around solving problems for clients by analyzing large chunks of data and drawing meaningful conclusions. Analysts also spend a great deal of time creating sophisticated presentations to enhance communication with clients. Management Analysts should be especially skilled with excel and PowerPoint.

List of project management lead skills to add to your resume

Project management lead skills

The most important skills for a project management lead resume and required skills for a project management lead to have include:

  • Project Management
  • Customer Service
  • Portfolio
  • Risk Management
  • Plumbing
  • Organizational Change Management
  • Infrastructure
  • Continuous Improvement
  • Process Improvement
  • HR
  • Management Activities
  • Management Strategy
  • Patients
  • Management System
  • Strong Analytical
  • Management Process
  • Business Process
  • SharePoint
  • Excellent Interpersonal
  • Performance Management
  • Stakeholder Analysis
  • Client Facing
  • OCM
  • PMO
  • Digital Marketing
  • Java
  • Related Training
  • Training Materials
  • Customer Satisfaction
  • Windows
  • Sigma
  • Management Plans
  • BI
  • Lifecycle Management
  • SME
  • ERP
  • Lead Management
  • Cloud Computing
  • ISO
  • Portfolio Management
  • Shared Services
  • Payroll
  • QA
  • KPI
  • Direct Reports
  • ITIL
  • ROI
  • ETL
  • Enterprise Applications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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